[Q] How to fix microphone static/white noise? - One (M7) Q&A, Help & Troubleshooting

My M7 records only white noise from the microphone. This happens during calls and also using any app which records using the microphone. I've tried cleaning it and also block one, or the other, or both, but white noise is still recorded. I've tried a couple of roms, including the stock RUU and am now using the most recent insertcoin, but the problem remains.
I received the phone recently and didn't check the microphone before flashing/rooting using HTC dev, but have no reason to beleive that this issue was present then (the seller did not mention it)
Does anyone have any ideas how to fix this?

The HTC M7 design makes your finger block the microphone
I have had this microphone problem intermittently too. When it failed for 2 or 3 calls in a row I experimented with voice recordings and noticed that while my voice was absent, there was some scratching sound and I clearly heard my breathing for just a moment in the last second of one recording.
That was when I noticed I had been holding the phone in my left hand and resting my pinky right on the microphone hole. Because of the edge to edge touchscreen it has to be held with fingertips, can't wrap your fingers around it. It's a slippery phone, so you can't easily hold it with fingertips just from the sides. The main mic is on the bottom on this phone near the right corner, exactly where my left pinky holds it up.
So I made a bunch of recordings paying attention to my fingers and it has worked fine every time. I'll bet few people who hold the phone with their right hand have any trouble.

mikelabonte said:
I have had this microphone problem intermittently too. When it failed for 2 or 3 calls in a row I experimented with voice recordings and noticed that while my voice was absent, there was some scratching sound and I clearly heard my breathing for just a moment in the last second of one recording.
That was when I noticed I had been holding the phone in my left hand and resting my pinky right on the microphone hole. Because of the edge to edge touchscreen it has to be held with fingertips, can't wrap your fingers around it. It's a slippery phone, so you can't easily hold it with fingertips just from the sides. The main mic is on the bottom on this phone near the right corner, exactly where my left pinky holds it up.
So I made a bunch of recordings paying attention to my fingers and it has worked fine every time. I'll bet few people who hold the phone with their right hand have any trouble.
Click to expand...
Click to collapse
On a side note, what do you think of beats audio? I feel it terribly sucks.

AIDROOS said:
On a side note, what do you think of beats audio? I feel it terribly sucks.
Click to expand...
Click to collapse
I personally don't have any beats devices, so beats audio has to stay off. It intentionally distorts the sound to complement the response characteristics of beats headphones, similar to Dolby and dbx. But beatsaudio labeling is so prominent on the HTC One, I wonder who paid whom?

mikelabonte said:
I personally don't have any beats devices, so beats audio has to stay off. It intentionally distorts the sound to complement the response characteristics of beats headphones, similar to Dolby and dbx. But beatsaudio labeling is so prominent on the HTC One, I wonder who paid whom?
Click to expand...
Click to collapse
Turning it off completely distorts the audio quality to the point where the mids are gone.

Related

[Q] Stereo Speakers

Has anyone worked out how to pump the sound out of the front stereo speakers instead of the back one yet?
I've been fiddling with the recently re-appeared Sound Enhancer yet I still cant get any sound coming from the front!
According to the comment on this link
http://www.youtube.com/watch?v=j5W-aAspPA8
they are not actually speakers, just part of the design.
Surely it would be a bit strange to have stereo speakers on the front as well as a speaker on the back?
Funny you should say that now, I just checked the HTC website and found nothing on the specs about it, but I've been reading everywhere else that there are front mounted stereo speakers in pretty much every review, which kind of makes sense for the design....
A final note is also merited regarding the HD7's front-mounted stereo speakers.
- Engadget
Click to expand...
Click to collapse
And that's just one example. TechRadar, PocketNow and others are all saying the same thing. Ahhhh!
Yeah I have read the same thing.
I dont have the phone ,so cant check it out.
Surely though if they were indeed stereo speakers there would be no need for trickery to get them to work.
I will admit thought the link I posted above is the only place I have read that they are NOT speakers.
Hehe. Fair enough.
Mind you saying about trickery, half of the HTC apps havent been working up until today and even today some of them won't start up. So I'm hoping I've just missed something because the stereo speakers definitely would be a nice touch.
Hi, speakers have magnets, check with something metal...for egz. needle, it's ligth, check first with back speaker if it works and then on the front...
top front grill can lift a pin, bottom front grill the pin stays on my desk,
I cant decide if the pin is sticking to the top grill due to the strength of the magnet in the rear speaker, or if its due to a second speaker in the grill for when the phone is held to the users ear
The needle test is not a good one. We know there is speaker at the top front for normal conversations yet my needle does not stick there at all.
So it has speaker on the back for sure. Do you guys really believe that HTC mounted 3 loud speakers on that device?
I would say there's only the one on the rear and the one for the earpeice.
So far I've noticed the grills tend to collect dust/dirt which is VERY annoying!!!
I posted support question to HTC asking about front speakers from reviews. Got reply yesterday that I might be confusing device as I speak about sorround unit.
I did tell them no HTC HD7.
However today I got a reply saying he looked at the device and other reviews and now knows what I mean. He will investigate.
I believe there has been some confusion regarding the front facing speakers.
I reckon that although they look like speakers that are no more than grills for the earpiece and mic respectively. (which if you think about it makes sense)
I imagine the engineering side of HTC failed to properly communicate this with the press side, and people started assuming they were stereo speakers based on looks alone.
No where in the official specs does it mention front facing speakers.
warpkid said:
I believe there has been some confusion regarding the front facing speakers.
I reckon that although they look like speakers that are no more than grills for the earpiece and mic respectively. (which if you think about it makes sense)
I imagine the engineering side of HTC failed to properly communicate this with the press side, and people started assuming they were stereo speakers based on looks alone.
No where in the official specs does it mention front facing speakers.
Click to expand...
Click to collapse
But the microphone is clearly next to the USB port on the bottom.
I have also saw a video somewhere where someone is reviewing it and points out that the top speaker is a speaker and the bottom "speaker" a microphone and the HTC person corrects him and tells him they're both speakers.
can't owners do a quick test? play some music then cover up firmly each speaker in turn (with thumb maybe) and see if sound gets muffled or low.
tboy2000 said:
can't owners do a quick test? play some music then cover up firmly each speaker in turn (with thumb maybe) and see if sound gets muffled or low.
Click to expand...
Click to collapse
there is no speakers at the front of the phone apart from the earpiece above the htc logo
There are definately stereo speakers on the front, one at the top and one at the bottom under the grills. There is also a third speaker on the back, yes three in all!!
I have done extensive sound listening tests to confirm this and it is most noticable if you turn Dolby Mobile on in the Sound Enhancer section which gives a better stereo separation effect. You really have to play music on the handset to hear all three speakers.
The front stereo speakers are not listed in any of the spec I have seen but this is a complete bonus as far as I am concerned. It will even be a huge benefit for sat nav applications guidance voice when they become available.
Well done HTC.
I have only just read this thread and would lik to mention my 2 cents. Yes the specs do not mention the front speakers however, they do mention virtual surround dolby mobile. now anyone would know that virtual surround requires at least 2 speakers ant opposing ends of the device otherwise how could it trick your hearing? I think that though it does not mention "front facing" speakers that there will be indeed 3 speakers or sort.
Speaking of speakers, has anyone found that when linking to Bluetooth A2DP or 3.5mm jack the volume is really low? if I have it on in the car I have to put the volume on about 25 and the stereo on really high too and its quite distorted, doesn't matter which input but my Touch Pro 2 never had this low volume.
lumpaywk said:
I have only just read this thread and would lik to mention my 2 cents. Yes the specs do not mention the front speakers however, they do mention virtual surround dolby mobile. now anyone would know that virtual surround requires at least 2 speakers ant opposing ends of the device otherwise how could it trick your hearing? I think that though it does not mention "front facing" speakers that there will be indeed 3 speakers or sort.
Click to expand...
Click to collapse
That sadly means nothing. Virtual surround could be only available via headphones and they could still advertise it.
Adam86 said:
Speaking of speakers, has anyone found that when linking to Bluetooth A2DP or 3.5mm jack the volume is really low? if I have it on in the car I have to put the volume on about 25 and the stereo on really high too and its quite distorted, doesn't matter which input but my Touch Pro 2 never had this low volume.
Click to expand...
Click to collapse
Funny I did notice that. However when I first copied my music files some were louder then now. I think Zune is forcing the Volume leveling as all my music files are now of the same loudness.
Guys,
I think you are clutching at straws here.
Cover the rear speaker with your finger and take note of the sound coming from the 'front speakers'.
All you will hear is sound leaking through the case from rear speaker.
If you seriously think that the front speakers are actually speakers, then you must admit to them being the worst speakers in the world!
Also, the different surround modes (dolby etc) are probably intended for use with headphones.
Not speakers, just a bit of artistic license with the design

my simple fix for Crack/muffled/distorted/blown speaker issue

This is a TEMPORARY FIX.
i have muffled/distorted/cracked/blown speaker.
whatever you guys called it.
i opened the case, and notice its the left speaker that is causing problem, the other speaker is working fine.
if there is only a way to shut down the spoiled speaker. cutting the power cable to that speaker is risky, and may cause more damage, and ruined the chance to get it fixed in the future.
so what i did was cut a piece of paper, folded it multiple times to be about 0.2cm thick.
place it on top of the spoiled speaker, then close the back case. the paper will press the spoil speaker and stop it from making any sound.
my tablet can now play sound at max volume with no distortion.
this is just a temporary fix until the ASUS service center at my place receive the spare part for speaker replacement. which may take months.
Instead of doing all that faffing around. Can't you just use the poweramp app and use the sound settings menu to cut off volume to that speaker by turning the knob towards the opposite speaker in the balance option. Although I don't know if this will totally decrease the output to the affected speaker.
bubblesmoney said:
Instead of doing all that faffing around. Can't you just use the poweramp app and use the sound settings menu to cut off volume to that speaker by turning the knob towards the opposite speaker in the balance option. Although I don't know if this will totally decrease the output to the affected speaker.
Click to expand...
Click to collapse
It will
Sent from my Kang Phone
bubblesmoney said:
Instead of doing all that faffing around. Can't you just use the poweramp app and use the sound settings menu to cut off volume to that speaker by turning the knob towards the opposite speaker in the balance option. Although I don't know if this will totally decrease the output to the affected speaker.
Click to expand...
Click to collapse
Even if this works, it only works in the power amp app.
If you watch YouTube videos, the speaker still blown sound.
My temp fix really works through out all app that produce sound.
And it is reversible. Just remove the paper and its back to the blown state.
Just a temporary fix until asus service center have the spare part to replace my speaker.
I had the same problem and read in another thread somewhere that the speaker grill to the "broken" one had popped up.
I took the back cover off and just pressed the speaker down. Worked perfectly.
I sent in my Nexus 7 after the speaker blew after a month. They sent me a new one after a week. Unfortunately it's still the C60 series but fingers crossed that there's no more problems.

[Q] Rattling/buzzing noise, something loose inside.

Upon receiving my second HTC one today (I RMA'ed the first one due to quality control issues discussed here: https://www.youtube.com/watch?v=NwOu5oXpjVQ ) I find that this one have something loose inside of it, somewhere around the area of the upper speaker or the camera (camera works I've checked it). And it makes this Rattling/buzzing noise every single time a put the phone in my left palm (or by lightly tapping the upper part of the phone), quite annoying after awhile... It's not from a loose power button nor the volume keys. I also tried pulling out the simcard tray as well, and the noise persists.
I never noticed this on the first phone. Are you experiencing any of this? This can't be normal, right?
Hey, a simple no answer would be good if you're not.
Thanks.
(Added poll)
No not for me. If anything, its probably the camera for you thats "loose". It happens with a lot of phones
I'm having a buzzing vibration from the top speaker when playing sound through the speakers (music, video, etc. but not during call). Definitely something vibrating under the speaker grill with the sound waves of the speaker, particularly at the frequency of a male voice talking. I'm about to contact HTC for a return. Very frustrating because the rest of my phone works great. Now I'm worried about getting a refurbished unit with other problems...
dborgo said:
I'm having a buzzing vibration from the top speaker when playing sound through the speakers (music, video, etc. but not during call). Definitely something vibrating under the speaker grill with the sound waves of the speaker, particularly at the frequency of a male voice talking. I'm about to contact HTC for a return. Very frustrating because the rest of my phone works great. Now I'm worried about getting a refurbished unit with other problems...
Click to expand...
Click to collapse
Got mine RMA'ed, second time now. I haven't received a refurbished unit as of yet.. But I'm not in the US and rma's are handled a little different (we do it through the retailer as long as there is any warranty left). Got a new device last time, and I'm expecting that is what I will be getting this time also.

Bottom Speaker Louder then Top?

As the subject states.
I'm noticing my bottom speaker is massively louder then the top speaker when playing music and when in call on loudspeaker.
I test by simply covering one of the speakers. The effext is very evident.
The top speaker is very low compared to bottom.
Is anyone else noticing this or has my top speaker failed on me?
dillalade said:
As the subject states.
I'm noticing my bottom speaker is massively louder then the top speaker when playing music and when in call on loudspeaker.
I test by simply covering one of the speakers. The effext is very evident.
The top speaker is very low compared to bottom.
Is anyone else noticing this or has my top speaker failed on me?
Click to expand...
Click to collapse
I'm noticing the same thing. Balance seems to be off.
If you have had it like that since the beginning you are most likely experiencing the same problem i had.
When the phone was built in the factory, a small plastic piece above the speaker wasn't removed correctly so it muffled the speaker. It went under the warranty cause it's a a problem from the factory
GeoI777 said:
I'm noticing the same thing. Balance seems to be off.
Click to expand...
Click to collapse
Starting to think this is normal?!
Which is weird.
I say normal. Because I just ran the rest on my girlfriends z3c and she notices the same low sound from top speaker.
Lame.
Gonna go test this is store on the demo models see if this is indeed normal...
Tried the demo model in store today I can confirm that both top and bottom speakers provided an EQUAL level of sound (when playing music at least.)
Unlike my phone which has clearly suffered over time through no direct fault of my own.
Sending it back tomorrow

External Speaker Distortion?

Is anyone else experiencing distortion with their external speaker? My ringtones begin to distort around 1/4 volume and very noticeable 1/2 and up. Does the same for notifications. Not as noticeable during videos and music but still present.
Just trying to figure out if mine is partying for the course or a dud. Thanks in advance for any input.
Sent from my SM-N920V using Tapatalk
If you hold your finger or hand very close to speaker, mine has distortion too.
Hand placement doesn't really seem to affect it...
no distortion at all on mine.
I noticed when playing louder videos or when im on speakerphone and the person is talking there is a bit distortion in the sound sort of a tiny bit of fuzz and i noticed this also on my egde plus and a bunch of store models as well can anybody confirm? I mean its not bad but still my phones are $700-$800.
Im Tmobile
My speakers sounds (imo) awful, it's distorted and warbly (sp?). For a phone with such good headphone audio I don't understand why the speaker (or in the surround sound mod) both speakers sound so bad. They both have that issue for external audio, haven't tested call audio yet because I never really take calls and the one I did I forgot to notice.
No issues here. Probably dirt getting in with the speaker, the grill holes are pretty sizable.
faaaaq said:
No issues here. Probably dirt getting in with the speaker, the grill holes are pretty sizable.
Click to expand...
Click to collapse
Not minutes after I opened the box. I THINK I may have a lead as to why it's bad. If you listen closely and FEEL the phone. It appears to me that the low notes are resonating with the glass back panel (or something/everything else, whatever it is) and causing vibrations that both warble and distort the sound and speaker(s). I could certainly be wrong, but that's what I'm hearing. As for a fix, I haven't a clue, if I'm wrong and it's software, I haven't a clue. I don't have near enough time to do non-guided digging into this. Only what little listening I do with speakers. (Considering I'd rather use what comes out of my CXN).
Distortion
I too have distortion on my external speakers. Exactly the same symptoms..
I will be very interested in hearing about a fix.
Cheers

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