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[Q] Unlocking AT&T Note 3 that's under contract

Is there a way to get unlock code from AT&T if the phone is still under contract.
I read that there are people who successfully got AT&T to provide unlock code while their Note 3 is still under contract.
Some say as long as your account is in good standing and they will give you the code.
Can anyone share which AT&T department/phone number I should talk to?
I have tried calling 611 a few times explaining that I had to travel out of the country for weeks and I have been with AT&T for years and never missed a payment or terminated a contract.
They kept saying they recently changed their unlock policy and referred me to the at&t unlock website to submit a request.
I prefer not to root at the moment so Chainfire's Region unlock is not an option for me.
Thanks in advance.

bschai said:
Is there a way to get unlock code from AT&T if the phone is still under contract.
I read that there are people who successfully got AT&T to provide unlock code while their Note 3 is still under contract.
Some say as long as your account is in good standing and they will give you the code.
Can anyone share which AT&T department/phone number I should talk to?
I have tried calling 611 a few times explaining that I had to travel out of the country for weeks and I have been with AT&T for years and never missed a payment or terminated a contract.
They kept saying they recently changed their unlock policy and referred me to the at&t unlock website to submit a request.
I prefer not to root at the moment so Chainfire's Region unlock is not an option for me.
Thanks in advance.
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Click to collapse
Normally AT&T will unlock your phone after 3 months of ownership. If root is not an option for you and you can't wait for 3 months, you can buy an unlock code from sites for $25-$30.

Get unlock code from AT&T

So I went and bought a S6 on retail price and I asked the employee that helped me was I able to get an unlock code since I paid for it outright and he said it would have to go up to upper management for me to even get the unlock code. Is this correct?

Fill out the unlock request on att.com. I know if you pay off your phone after having it on the AT&T Next contract they will unlock it for free.

Isn't there a rule that you have to be on AT&T service for at least 60 days? I think it's ridiculous but that's what it says on their unlock request portal.
OP, please let us know how it went. I'm thinking of AT&T version because I have no other choice. I'm going to get it unlocked too ASAP and probably go with Cricket or Tmobile.

I did the same and after a week of fighting to get unlocked code and getting denial submissions due to Imei not an Att member when I selected non subscriber or being denied for imei linked to another att customer which was me using a Crickett SIM card, I took it back to BB and got the international unlocked version for $699 from ebay seller Breed. Working like a champ on Crickett, no bloat ware and loving it. FY ATT.
Ian B

You can buy the Verizon phone outright too, it is an unlocked world phone and will work on any provider out of the box.

I will keep you guys updated as I just filled out the request today and now im waiting to hear back. I bought mine outright so I don't see why it should be a problem but I will let you know how it turns out.

Update. Sent request earlier this morning and got the email with the unlock code about 2 hours ago! Now to find someone with a non AT&T sim card.

tee00max said:
Update. Sent request earlier this morning and got the email with the unlock code about 2 hours ago! Now to find someone with a non AT&T sim card.
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Where you outside the 14 day return policy when you requested it. I did inside 14 days after buyin outright from BB and could not get them to approve unlocked code. They said either imei. Or recognized as ATT customer, duh I selected non subscriber on request page. The 4th and 5th time denied they denied as imei being used by another ATT customer, duh, yes me with my cricket SIM card. Ended up returning it to bb and getting unlocked version from eBay seller Breed for $699.
Working perfect on Crickett.
Ian B

Mr Ian B said:
Where you outside the 14 day return policy when you requested it. I did inside 14 days after buyin outright from BB and could not get them to approve unlocked code. They said either imei. Or recognized as ATT customer, duh I selected non subscriber on request page. The 4th and 5th time denied they denied as imei being used by another ATT customer, duh, yes me with my cricket SIM card. Ended up returning it to bb and getting unlocked version from eBay seller Breed for $699.
Working perfect on Crickett.
Ian B
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I just bought my S6 this morning and when I got back to work I immediately requested an unlock code and got it all in the same day.
When I first created the post, I had an S6 and then returned it and then I got another one. I also purchased mine from BB.

I bought my S6 outright (full retail) on April 10 and waited 14 days to try to get an unlock code through their online portal. AT&T kept refusing for one reason or another. Finally today I called customer service. A very nice lady helped and sent a request to whatever department and within two hours I had my code via email. Thanks AT&T.

rayellio77 said:
I bought my S6 outright (full retail) on April 10 and waited 14 days to try to get an unlock code through their online portal. AT&T kept refusing for one reason or another. Finally today I called customer service. A very nice lady helped and sent a request to whatever department and within two hours I had my code via email. Thanks AT&T.
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Nice.

Can I root after unlocking?
tee00max said:
Nice.
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does this mean the bootloader is unlocked as well?
Sorry for n00bness...

xXQuintonXx said:
does this mean the bootloader is unlocked as well?
Sorry for n00bness...
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Click to collapse
no, just carrier unlock...
we all dream that we can unlock the bootloader one day......

Thanks for the reply

Unlocked my S6 with the providesd unlock code and it worked perfectly.

[Q] Sim Unlock (not region unlock) for galaxy s5 sm-g900a

Hi, everyone I have an att samsung galaxy s5 and I moved outside the U.S. I rooted my phone but I don't know how to sim unlock it so that I can use another sim do you know a way I can unlock it besides paying third parties websites, thanks :fingers-crossed:

ste0495 said:
Hi, everyone I have an att samsung galaxy s5 and I moved outside the U.S. I rooted my phone but I don't know how to sim unlock it so that I can use another sim do you know a way I can unlock it besides paying third parties websites, thanks :fingers-crossed:
Click to expand...
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If it was brought from a carrier (ATT, Tmobile etc) and you have completed the contract or paid ETF or paid phone in full, you can contact the carrier.
They will unlock for free.

yoonus said:
If it was brought from a carrier (ATT, Tmobile etc) and you have completed the contract or paid ETF or paid phone in full, you can contact the carrier.
They will unlock for free.
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I did contact them but im still under contract, now i looked up a seller on ebay but it says that if he gives me a code it probably wont ork because i rooted it, im still on the original room i only flashed the kernel and used towelroot to root it, is it true that it wont work the unlock code?

ste0495 said:
I did contact them but im still under contract, now i looked up a seller on ebay but it says that if he gives me a code it probably wont ork because i rooted it, im still on the original room i only flashed the kernel and used towelroot to root it, is it true that it wont work the unlock code?
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Click to collapse
No. If you are on stock ROM, code should work.
I had phone in the same state (running kitkat, rooted with towelroot). When I completd/terminated my contract, got the code from ATT and it worked.
You can only try the code few times. After that phone will lock to the operator and no code will work after that (even if right one).
So make sure the ebay seller is giving you the right code for your IMEI.
If its under contract, even 3rd party seller may not be able to unlock. Check with them before you buy.

ATT has given me the unlock code in years gone by, even when I didn't have the phone paid off. I explained that I need local SIM-as-you-go accounts when traveling for work. (true BTW)

[Q] Galaxy s6 edge sim unlock problem, please help

So i bought this sgs6 edge device from telus canada.
brought it back home, had the unlock code (also bought from telus and several sim free unlocking sites) and the device just keep poping up the same massage: "network unlock code unsuccessful"
tried every guide on youtube and on any forum i found online, nothing helped.
All the methods, through the dailer, everything.
Can someone please guide me how to sucssesfuly unlock my device?
Many thanks!

Sounds like you got a bad code. You should request a refund and buy one from another vendor. Be careful entering the code too many times. After 10 (I believe) it locks and you can never sim unlock it.

joshw0000 said:
Sounds like you got a bad code. You should request a refund and buy one from another vendor. Be careful entering the code too many times. After 10 (I believe) it locks and you can never sim unlock it.
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i got the refund and bought the code from another site, it was the same. Any ideas on what i should do next?

Nimrod577 said:
i got the refund and bought the code from another site, it was the same. Any ideas on what i should do next?
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You're not on a custom rom are you?

joshw0000 said:
You're not on a custom rom are you?
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Nope. No custome rom. The same one i got from telus, same one since i first opend the phone.

Nimrod577 said:
Nope. No custome rom. The same one i got from telus, same one since i first opend the phone.
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Is the phone paid in full?
The only reason I ask is that I bought an AT&T Nexus 6 shortly after they were released. That's the only Nexus not sim unlocked and my condition on purchase was for the seller to unlock it. We met at an AT&T store, I popped in my Verizon sim and the seller gave me the code. I tried it a few times but the code kept coming back unsuccessful. He called AT&T for the correct code and lady told him she couldn't give it to him because it wasn't paid off (although they had previously given it to him). After some conversation, he eventually gave them his CC # to pay it off. They then provided the exact same code. I hesitantly tried it again and it worked.
I also recently learned that the T-Mobile S6 Edge doesn't take an unlock code at all. It must be unlocked by T-Mobile or it can't be unlocked at all.
Perhaps the carrier is somehow keeping it locked front their end?

joshw0000 said:
Is the phone paid in full?
The only reason I ask is that I bought an AT&T Nexus 6 shortly after they were released. That's the only Nexus not sim unlocked and my condition on purchase was for the seller to unlock it. We met at an AT&T store, I popped in my Verizon sim and the seller gave me the code. I tried it a few times but the code kept coming back unsuccessful. He called AT&T for the correct code and lady told him she couldn't give it to him because it wasn't paid off (although they had previously given it to him). After some conversation, he eventually gave them his CC # to pay it off. They then provided the exact same code. I hesitantly tried it again and it worked.
I also recently learned that the T-Mobile S6 Edge doesn't take an unlock code at all. It must be unlocked by T-Mobile or it can't be unlocked at all.
Perhaps the carrier is somehow keeping it locked front their end?
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So you simply say i have to call them and fully pay it off, so they would relese some sort of lock they have on the device and then i would be able to open it with the exact same code?
If thats true thats might work. I'll try it and update for any changes. Many thanks!

Hey man, my phone is fully paid in. I talked to telus and they said the sim unlock is aprooved in thier computers so what is the problem?

Does sprint unlock their phones now?

I reached out to sprint for the unlock code to unlock my phone. The rep, via chat, told me that my phone is already unlocked to be used locally and internationally. I asked him to give the code anyway just in case, and he said "Unlocking code or MSL code is only for older devices that are not unlock capable."
I thought only Verizon's phones were sold unlocked. Has sprint started doing this as well on new phones?

Aloupha said:
I reached out to sprint for the unlock code to unlock my phone. The rep, via chat, told me that my phone is already unlocked to be used locally and internationally. I asked him to give the code anyway just in case, and he said "Unlocking code or MSL code is only for older devices that are not unlock capable."
I thought only Verizon's phones were sold unlocked. Has sprint started doing this as well on new phones?
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No its uicc locked domestically if purchased through sprint until paid off, internationally yes its capable of using any sim on non domestic towers.
Once fully paid off etc you can ask for it to have a uicc unlock so it will accept a att sim etc.

I bought it brand new off eBay. Maybe that's why the agent said it is already unlocked?
Team DevDigitel said:
No its uicc locked domestically if purchased through sprint until paid off, internationally yes its capable of using any sim on non domestic towers.
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A friend of mine tried to put a different sim on his Sprint phone outside of the USA and couldn't. He had to call Sprint to unlock it.

Aloupha said:
I bought it brand new off eBay. Maybe that's why the agent said it is already unlocked?
A friend of mine tried to put a different sim on his Sprint phone outside of the USA and couldn't. He had to call Sprint to unlock it.
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Is it a SM-950U or U1 ?
U1 is unbranded version and pre-unlocked. The U is the carrier variant.
The U would have been locked unless purchased full retail and active on a account atleast 50 days per sprint policy.
Sprint technically dosnt have to unlock it if it dosnt meet their guidelines.
https://www.sprint.com/en/legal/unlocking-your-sprint-device.html

Did you try inserting another SIM card in your Note 8 and see if you can place a call?
If it works with a card other than Sprint, it should work even abroad.
How to check if your phone is actually locked or not: https://www.unlockunit.com/blog/how-to-check-if-your-phone-is-network-locked/

Team DevDigitel said:
Is it a SM-950U or U1 ?
U1 is unbranded version and pre-unlocked. The U is the carrier variant.
The U would have been locked unless purchased full retail and active on a account atleast 50 days per sprint policy.
Sprint technically dosnt have to unlock it if it dosnt meet their guidelines.
https://www.sprint.com/en/legal/unlocking-your-sprint-device.html
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It's a SM-950U
"Did you try inserting another SIM card in your Note 8 and see if you can place a call? "
I don't have one to try it. Otherwise, that would have been one of my first tries.

mine got unlocked automatically after ~50 days last fall
i didn't contact them or anything, one day it just ... happened
it was paid in full from Samsung since they had that sweet trade-in deal for Note7 owners

Aloupha said:
I reached out to sprint for the unlock code to unlock my phone. The rep, via chat, told me that my phone is already unlocked to be used locally and internationally. I asked him to give the code anyway just in case, and he said "Unlocking code or MSL code is only for older devices that are not unlock capable."
I thought only Verizon's phones were sold unlocked. Has sprint started doing this as well on new phones?
Click to expand...
Click to collapse
I had to wait 50 days, and it automatically unlocked. No lease, no payments.

Apparently the only way is to call them, If I buy this phone used would I have any chance of unlocking it in the future ?