Help Needed - Nexus 6 Q&A, Help & Troubleshooting

I am getting a strange error on my phone. Until a week ago Google play store was working perfectly on my phone but now suddenly whenever I try to use it, it says unfortunately stopped all the time.
The only way I can use it by uninstalling updates but whenever I do that, the play store automatically updates, I have performed a clean wipe and reinstalled the rom, still no luck.
I am using chroma rom, 5.0.2 build, the final version
Any help is appreciated.
Sent via bat phone

therazrguy said:
I am getting a strange error on my phone. Until a week ago Google play store was working perfectly on my phone but now suddenly whenever I try to use it, it says unfortunately stopped all the time.
The only way I can use it by uninstalling updates but whenever I do that, the play store automatically updates, I have performed a clean wipe and reinstalled the rom, still no luck.
I am using chroma rom, 5.0.2 build, the final version
Any help is appreciated.
Sent via bat phone
Click to expand...
Click to collapse
How about your google play services, does that need to be updated? My version is 7.0.99 and I am on version 5.4.10 of the play store

Maybe try a different gapps zip?

BladeRunner said:
How about your google play services, does that need to be updated? My version is 7.0.99 and I am on version 5.4.10 of the play store
Click to expand...
Click to collapse
Play services is upated, still I am encountering the isssue

brando56894 said:
Maybe try a different gapps zip?
Click to expand...
Click to collapse
Done, but still no use

therazrguy said:
I am getting a strange error on my phone. Until a week ago Google play store was working perfectly on my phone but now suddenly whenever I try to use it, it says unfortunately stopped all the time.
The only way I can use it by uninstalling updates but whenever I do that, the play store automatically updates, I have performed a clean wipe and reinstalled the rom, still no luck.
I am using chroma rom, 5.0.2 build, the final version
Any help is appreciated.
Sent via bat phone
Click to expand...
Click to collapse
Have you tried a different rom/gapps combo? It may make sense to do a nandroid backup and then try a different 5.0.x rom/gapps. If that helps you can probably narrow it down to which software is causing the error.

Thanks for the help guys, I solved the issue, it turned out a layer was causing the problem, I removed it and everything is back to normal.

therazrguy said:
Thanks for the help guys, I solved the issue, it turned out a layer was causing the problem, I removed it and everything is back to normal.
Click to expand...
Click to collapse
Great news. Would you mind using a more descriptive thread title next time please? As this is a Q&A forum, "help" is implied

Related

[SOLVED] Problems with Google Play 3.5.15

So, recently I noticed that my Market (or Google Play, whatever you want to call it...) got updated to version 3.5.15. Since then, I'm not able to download some free apps like the newest Angry Birds (space) for example. It keeps saying that there is some kind of purchasing problem even though the app is free? This also happens with a few other apps...
The strangest thing is that I can download some other apps like Coin Dozer with the newest version, and I can't even update every app. I mean, I can update some of them, but I can't update Superuser for some reason...
I'm using the latest Temasek's KANG with the latest kernel from vadonka. (HOC LITE OTF 48MB). And I was wondering if this problem is related to the market version.
EDIT: So, I figured that I can only download apps from the Play Store I previously downloaded before. With other words, apps I once installed but then removed. (like Coin Dozer).
Thx for taking your time!
UPDATE 1:
So, after messing around a bit I finally managed to solve this problem. First I deleted all the updates and installed the market apk 3.4.4. Afterwards I made sure that the apk wouldn't update itself again with the help from this thread: http://forum.xda-developers.com/showthread.php?t=1431341
Now I got a functional Market again. It's not the latest, but at least it's working normally again. I know it didn't really solve the problem with Market 3.5.15, which is a pity because I kinda liked the new updates. But, Hey, you win something and you lose something.
UPDATE 2:
Finally, after the help from UnityCake (Thanks bro! ) , I managed to solve this problem and now I've got Market 3.5.15 working again! .
Thanks you guys for your help!
I really appreciated it!
I have the same configuration and all works fine. Try to reinstall the rom
or you could try clearing your market cache if you haven't already, failing that boot into recovery and wipe cache & dalvik there. or.. uninstall the market updates, and let it update again later =)
I have the same configuration and all works fine. Try to reinstall the rom
Click to expand...
Click to collapse
Do you also have Play Store 3.5.15? And it works fine on your phone?
or you could try clearing your market cache if you haven't already, failing that boot into recovery and wipe cache & dalvik there. or.. uninstall the market updates, and let it update again later =)
Click to expand...
Click to collapse
Hmmm... I already tried wiping cache and fixing the permissions. I'm pretty sure the problem is related to this specific version because previous versions were working fine for me. But I will try it, thanks for the tips!
EDIT: I tried wiping the cache of the market application and the problem still persists. Also, I deleted the updates and let the Market app update itself again to 3.5.15 and the problem still isn't gone. I'm pretty sure the problem is related to this Play Store version.
I had a big bug with latest version a couple of days ago, I couldn't instal anything and all installed apps vanished from market menu.
I erased my Google account from the phone and set it again and all was ok then.
Yes it's the same version
Envoyé depuis mon Optimus 2X avec Tapatalk
Striatum_bdr said:
I had a big bug with latest version a couple of days ago, I couldn't instal anything and all installed apps vanished from market menu.
I erased my Google account from the phone and set it again and all was ok then.
Click to expand...
Click to collapse
So I suppose you need to erase your Google account with the 'accounts & synchronization' option in settings. However when I try to do that, it says I only can delete my account by doing a factory reset in the 'Privacy' option. My question is, isn't there an easier way to delete my Google account, without losing all my data?
Maybe try to re-install/flash Google Play Store. We have the same ROM and KERNEL, but, I don't have any problem with the latest Market. Hope it helps.
mrgian said:
Maybe try to re-install/flash Google Play Store. We have the same ROM and KERNEL, but, I don't have any problem with the latest Market. Hope it helps.
Click to expand...
Click to collapse
Hmmm... Tried that already, didn't work out... thx for your reply anyway
SP1996AC said:
So I suppose you need to erase your Google account with the 'accounts & synchronization' option in settings. However when I try to do that, it says I only can delete my account by doing a factory reset in the 'Privacy' option. My question is, isn't there an easier way to delete my Google account, without losing all my data?
Click to expand...
Click to collapse
Yes that's what I did and had no problem to unset it... Strange...
Striatum_bdr said:
Yes that's what I did and had no problem to unset it... Strange...
Click to expand...
Click to collapse
Hmmm.... Okay, then I will factory reset my phone and reflash everything and see if that works... I can always restore my apps with Titanium Backup, so it's not a real big problem anyways.
UPDATE: So after a factory reset and a total reflash, Play Store 3.5.15 still doesn't work . It asked for permission when I opened the app for the first time and then it worked for a short time. Afterwards it asked again for the same permission and I accepted again and now I have the same problem as before. I'm clueless right now, any idea guys?
weird.. if you did a factory reset and reflashed it, the issue must be fixed. maybe its a rom issue or kernel?
Sent from my Optimus 2X using XDA
mrgian said:
weird.. if you did a factory reset and reflashed it, the issue must be fixed. maybe its a rom issue or kernel?
Sent from my Optimus 2X using XDA
Click to expand...
Click to collapse
Unlikely, I mean, you've got the same combination as me, like many others and it works fine on your phone and on the phones of everyone else. I really don't know what the problem is . Anyway I managed to fix this problem (sort of) so I got a decent market again .
SP1996AC said:
Unlikely, I mean, you've got the same combination as me, like many others and it works fine on your phone and on the phones of everyone else. I really don't know what the problem is . Anyway I managed to fix this problem (sort of) so I got a decent market again .
Click to expand...
Click to collapse
nice to hear that. is it fixed now?
Sent from my Optimus 2X using XDA
mrgian said:
nice to hear that. is it fixed now?
Sent from my Optimus 2X using XDA
Click to expand...
Click to collapse
Not completely, I reverted back to market 3.4.4 and made sure it wouldn't update itself anymore. So, I didn't solve the problem with Market 3.5.15, but I got at least a functional Market again.
Market "Error Processing Purchase" Fix
SP1996AC said:
Not completely, I reverted back to market 3.4.4 and made sure it wouldn't update itself anymore. So, I didn't solve the problem with Market 3.5.15, but I got at least a functional Market again.
Click to expand...
Click to collapse
I had this same issue. The quickest way to fix Market 3.5.15 is to:
1. Erase data for google play and Google Services Provider
2. Enter Recovery --> Advanced --> Fix Permissions
So now I can download apps on 3.5.15 without downgrading
UnityCake said:
I had this same issue. The quickest way to fix Market 3.5.15 is to:
1. Erase data for google play and Google Services Provider
2. Enter Recovery --> Advanced --> Fix Permissions
So now I can download apps on 3.5.15 without downgrading
Click to expand...
Click to collapse
YES!!!
This solved my problem! Thanks man!

Play Store V3.7.13

Any one in here having issues with this version? This one is making me nuts!
It downloads but does not install apps, it stays stuck at downloading, I have done all possible way to fix but no success. i have cleared chache, uninstall update blah, even went to the extreme of wiping my whole phone starting from scratch thinking it was my damn phone still it does not work.
Anyone having same issues? or know a work around?
When I install old version it updates automatically to the new one....
Yeah i'm having the exact same problem.
Using the official XXKPU firmware btw.
try this http://forum.xda-developers.com/showthread.php?t=1744264
anyway, i have the same problem
I started having the same problem today.
Go to Applications and choose Google Play Store. Clear the App data and uninstall updates (since it's a system app)
Then start the app, let it update and it's working again! (at least that's what did it for me)
I have ics and i have no problems, maybe we must to install ics
Wysłane z mojego GT-I9001
pedrsantiago said:
I started having the same problem today.
Go to Applications and choose Google Play Store. Clear the App data and uninstall updates (since it's a system app)
Then start the app, let it update and it's working again! (at least that's what did it for me)
Click to expand...
Click to collapse
Have tried that already with no success
domi525 said:
try this http://forum.xda-developers.com/showthread.php?t=1744264
anyway, i have the same problem
Click to expand...
Click to collapse
yep tried it, works for a while but it still updates automatically
I am thinking already this update should not have been made available for GB.......I might think it's only for ICS devices
Same here.
Solution:
I uninstalled updates (went back to version 3.5.19) and freezed market updater with titanium backup. And it works. :good:
kubson1999 said:
I have ics and i have no problems, maybe we must to install ics
Wysłane z mojego GT-I9001
Click to expand...
Click to collapse
i am also using ics and experincing same problem it could be something to do with google servers becz sometimes i am able to install the apps other times i have to it just keeps on waiting for download
Google or say Goofle messed up big time....they replied back to me saying my phone was rooted!! I mean wtf!!!? they think every android users are noobies and have to buy their arguments.
Freezing market updater with TB works up to now.
Hmmm...looks like freezing and even uninstalling market updater still doesn't stop it from updating.
When't back to market 2.2.7.
Get it from here
Install as normal apk, convert it to system app
stuffynet said:
Hmmm...looks like freezing and even uninstalling market updater still doesn't stop it from updating.
When't back to market 2.2.7.
Get it from here
Install as normal apk, convert it to system app
Click to expand...
Click to collapse
True, man this sucks big time
works fine to me...
I reported this problem to google and they replied quickly that they now this problem that have only gt-i9001 and they are working on :good:​
Tried this and I'm able to keep version 3.5.19 with no update.
I have installed this one: Vending-3.5.19.noupdate.norestrictions-aligned.apk
It works

[Q] Google Play Services not Available

I just made the leap from the latest stock AT&T ROM to the latest Holics ROM. I'm really liking it so far... everything is working really smoothly, with two exceptions. Google+ and Google Keep do not work. Google+ simply will not open and freezes my phone for several seconds. Google Keep opens and immediately closes with the error "Google Play Services are not available". These are the only 2 apps that appear to be affected. I have done the following...
Cleared data from both apps
Uninstalled and re-installed both apps
Cleared data from Google Play Services
Uninstalled and re-installed Google Play Services <--- I don't recommend this step to anyone. It completely screwed all my Google apps.
Factory reset
Re-flashed the ROM - Step-by-step to make sure I did it right
Can anyone point me in the right direction here?
deadsmiley519 said:
I just made the leap from the latest stock AT&T ROM to the latest Holics ROM. I'm really liking it so far... everything is working really smoothly, with two exceptions. Google+ and Google Keep do not work. Google+ simply will not open and freezes my phone for several seconds. Google Keep opens and immediately closes with the error "Google Play Services are not available". These are the only 2 apps that appear to be affected. I have done the following...
Cleared data from both apps
Uninstalled and re-installed both apps
Cleared data from Google Play Services
Uninstalled and re-installed Google Play Services <--- I don't recommend this step to anyone. It completely screwed all my Google apps.
Factory reset
Re-flashed the ROM - Step-by-step to make sure I did it right
Can anyone point me in the right direction here?
Click to expand...
Click to collapse
I have no problem here (not holics rom) Maybe try a different ROM?
Resolved - Sort of...
I discovered that the problem was not present when I would initially flash the ROM. I could install all kinds of apps and make all kinds of tweaks and changes. It wasn't until I powered off the phone AND pulled the battery that the problem would present itself.
Here's the kicker. What I found was if I simply went in and uninstalled the updates from Google Play and then opened Google Play and let it re-install the latest update the problem would go away.
So, while it's not a resolution per se... it is an easy 5 minute work around. The phone works perfectly as long as I don't pull the battery. I've tested this work around 3 times and every time the problem went away.
At least now I won't have to worry about flashing another ROM until the call volume issues with the Jelly Bean ROMs gets resolved.
:good:
same problem, resolution not working
deadsmiley519 said:
I discovered that the problem was not present when I would initially flash the ROM. I could install all kinds of apps and make all kinds of tweaks and changes. It wasn't until I powered off the phone AND pulled the battery that the problem would present itself.
Here's the kicker. What I found was if I simply went in and uninstalled the updates from Google Play and then opened Google Play and let it re-install the latest update the problem would go away.
So, while it's not a resolution per se... it is an easy 5 minute work around. The phone works perfectly as long as I don't pull the battery. I've tested this work around 3 times and every time the problem went away.
At least now I won't have to worry about flashing another ROM until the call volume issues with the Jelly Bean ROMs gets resolved.
:good:
Click to expand...
Click to collapse
I tried your trick, after the 3rd time it work for me. This problem also affects the YouTube and Foursquare apps as far as I can tell.
However the problem returns each time the phone is restarted. Is there any other permanent fixs? Any similar ROM suggestions? (S-ON HTC Vivid)
You've had a bad flash. Wipe all partitions and start fresh. This happened to me before as well. Only way to fix it was to wipe all partitions and reflash
Sent from my HTC PH39100 using Tapatalk 2
deadsmiley519 said:
I just made the leap from the latest stock AT&T ROM to the latest Holics ROM. I'm really liking it so far... everything is working really smoothly, with two exceptions. Google+ and Google Keep do not work. Google+ simply will not open and freezes my phone for several seconds. Google Keep opens and immediately closes with the error "Google Play Services are not available". These are the only 2 apps that appear to be affected. I have done the following...
Cleared data from both apps
Uninstalled and re-installed both apps
Cleared data from Google Play Services
Uninstalled and re-installed Google Play Services <--- I don't recommend this step to anyone. It completely screwed all my Google apps.
Factory reset
Re-flashed the ROM - Step-by-step to make sure I did it right
Can anyone point me in the right direction here?
Click to expand...
Click to collapse
Same here. Been running Banancakes ROM for over a year, and loving every minute of it... But this issue with Google Keep is driving me up the walls. Thanks for your workaround, it saves the day for now, but this is one annoying bug. I don't use YouTube so wouldn't know, but I'll give it a look see to find out if the same applies.
---------- Post added at 02:48 AM ---------- Previous post was at 02:45 AM ----------
Apatche69 said:
You've had a bad flash. Wipe all partitions and start fresh. This happened to me before as well. Only way to fix it was to wipe all partitions and reflash
Sent from my HTC PH39100 using Tapatalk 2
Click to expand...
Click to collapse
I don't know. I have wiped and flashed quite a few times to try other ROMs and that behaviour is pretty consistent...
zefrenchmen said:
Same here. Been running Banancakes ROM for over a year, and loving every minute of it... But this issue with Google Keep is driving me up the walls. Thanks for your workaround, it saves the day for now, but this is one annoying bug. I don't use YouTube so wouldn't know, but I'll give it a look see to find out if the same applies.
---------- Post added at 02:48 AM ---------- Previous post was at 02:45 AM ----------
I don't know. I have wiped and flashed quite a few times to try other ROMs and that behaviour is pretty consistent...
Click to expand...
Click to collapse
I had this same issue with keep and google plus using codefire desensed Rom on my vivid. I was able to fix it by wiping everything and reflashing the Rom but I also flashed ics gapps right away after. Don't know if that was necessary or not but now I no longer get that play services error. Also my play store app updated automatically to 4.0 right away where before it did not update.
Just a thought, but reflashing fixed my issue.
Sent from my Nexus 10 using Tapatalk 2
glparke said:
I had this same issue with keep and google plus using codefire desensed Rom on my vivid. I was able to fix it by wiping everything and reflashing the Rom but I also flashed ics gapps right away after. Don't know if that was necessary or not but now I no longer get that play services error. Also my play store app updated automatically to 4.0 right away where before it did not update.
Just a thought, but reflashing fixed my issue.
Sent from my Nexus 10 using Tapatalk 2
Click to expand...
Click to collapse
I'll probably give it another try, but I flashed it again recently and did exactly that : full wipe, gapps right away and I have the same issue as OP. I did restore a bunch of stuff via TB, so maybe that's where I screwed up...

[Q] HTC One Automatically Reboots "Process com.htc.htcdialer isn't responding"

[Q] HTC One Automatically Reboots "Process com.htc.htcdialer isn't responding"
I managed to "successfully" flash the ViperOne 6.1.0 ROM onto my Sprint HTC One (S-On.) However, I get a message saying "Process com.htc.htcdialer isn't responding. Do you want to close it?" This causes my phone to automatically reboot every couple of minutes, making it useless. I also noticed some thins don't work such as the Play Store and the search bar on the home screen. It is apparent that something is wrong with the flash (even though I tried to flash it twice after I saw this behaviour the first time and I did wipe both times.)
What is going on? How can I fix it? What causes it (what I really want to know is if I were to fix it and then attempt to install the ROM again, would it cause the issue again?)
Maybe flash the latest radio/baseband
BD619 said:
Maybe flash the latest radio/baseband
Click to expand...
Click to collapse
Does that mean flash the firmware? If so, that won't be possible. My phone is S-On, and from what I've read it needs to be S-Off. I tried to make it S-Off a few minutes ago using Rumrunner but it failed (because my phone automatically rebooted during the process I assume.)
Plus, I can't access my phone's storage via my computer; it doesn't seem to mount properly. Wouldn't matter if it did anyways, as it disconnects after a minutes anyways. I was hoping I could just install the stock ROM and leave this stuff alone for now.
I should mention that this is the first time I've ever tried to flash a custom ROM or really do anything "advanced" with an Android phone. I didn't expect to run into so many bloody problems. What a nightmare.
Beefcake4000 said:
Does that mean flash the firmware? If so, that won't be possible. My phone is S-On, and from what I've read it needs to be S-Off. I tried to make it S-Off a few minutes ago using Rumrunner but it failed (because my phone automatically rebooted during the process I assume.)
Plus, I can't access my phone's storage via my computer; it doesn't seem to mount properly. Wouldn't matter if it did anyways, as it disconnects after a minutes anyways. I was hoping I could just install the stock ROM and leave this stuff alone for now.
I should mention that this is the first time I've ever tried to flash a custom ROM or really do anything "advanced" with an Android phone. I didn't expect to run into so many bloody problems. What a nightmare.
Click to expand...
Click to collapse
You can flash the radio from recovery.
Since you can't connect to PC while booted to rom boot to recovery and type
Code:
adb push filename.zip /sdcard/
When it's on your phone just choose it and flash once it's done flashing wipe cache and dalvik cache and you should be good
BD619 said:
You can flash the radio from recovery.
Since you can't connect to PC while booted to rom boot to recovery and type
Code:
adb push filename.zip /sdcard/
When it's on your phone just choose it and flash once it's done flashing wipe cache and dalvik cache and you should be good
Click to expand...
Click to collapse
Okay, I flashed the latest radio. So far it hasn't said anything about the dialer crashing and when I open it, it actually works. However, the play store and search bar (and probably other things) still don't work. Something is still wrong.
For now I just want to make my phone work and I will try to go back to the stock ROM, though I still want to get the custom ROM working.
Beefcake4000 said:
Okay, I flashed the latest radio. So far it hasn't said anything about the dialer crashing and when I open it, it actually works. However, the play store and search bar (and probably other things) still don't work. Something is still wrong.
For now I just want to make my phone work and I will try to go back to the stock ROM, though I still want to get the custom ROM working.
Click to expand...
Click to collapse
theres a data fix in the 6.1.0 forum you might need to flash.
Aldo101t said:
theres a data fix in the 6.1.0 forum you might need to flash.
Click to expand...
Click to collapse
here is a link
Aldo101t said:
here is a link
Click to expand...
Click to collapse
I flashed it doesn't seem like it's helping. The only problem that I am experiencing right now is that the play store doesn't work. It just shows a blank, white screen and seems to re-open over itself. I get a notification saying "An application requires installation of Google Play Services. Requested by com.google.android.gsf.login" When I click on the notification, it takes me to the play store and nothing happens (though one time the phone rebooted after I pressed it.) I found that I do have Google Play Services installed and that the notification is supposed to take me to the store page for the app, but it doesn't work.
Beefcake4000 said:
I flashed it doesn't seem like it's helping. The only problem that I am experiencing right now is that the play store doesn't work. It just shows a blank, white screen and seems to re-open over itself. I get a notification saying "An application requires installation of Google Play Services. Requested by com.google.android.gsf.login" When I click on the notification, it takes me to the play store and nothing happens (though one time the phone rebooted after I pressed it.) I found that I do have Google Play Services installed and that the notification is supposed to take me to the store page for the app, but it doesn't work.
Click to expand...
Click to collapse
go to accounts in settings and delete the account then add the account with your gmail account and password, might straighten you out
Aldo101t said:
go to accounts in settings and delete the account then add the account with your gmail account and password, might straighten you out
Click to expand...
Click to collapse
Managed to remove to account but can't add it. When I try to sign in, it says "There was a problem communicating with Google servers. Try again later." I am sure I have an internet connection because I checked by opening the browser and doing a random Google search.
Beefcake4000 said:
Managed to remove to account but can't add it. When I try to sign in, it says that there was an error communicating with Google services. I am sure I have an internet connection because I checked by opening the browser and doing a random Google search.
Click to expand...
Click to collapse
are you connected to wifi or network. also try to update your profile(you can;t update profile unless you have the sprint zone app)if you are on viper 6.1.0 i don't have a link to it either, maybe someone can chime in here with a working link.
Aldo101t said:
are you connected to wifi or network. also try to update your profile(you can;t update profile unless you have the sprint zone app)if you are on viper 6.1.0 i don't have a link to it either, maybe someone can chime in here with a working link.
Click to expand...
Click to collapse
Connected via Wi-Fi. My phone says I am also connected to the network, but I believe that this is false because I have not activated my phone (unless activating it on the stock ROM transfers over to this one?) and in the rare occasion that I get ANY service in this part of my home, it'd be only one bar, not four.
Beefcake4000 said:
Connected via Wi-Fi. My phone says I am also connected to the network, but I believe that this is false because I have not activated my phone (unless activating it on the stock ROM transfers over to this one?) and in the rare occasion that I get ANY service in this part of my home, it'd be only one bar, not four.
Click to expand...
Click to collapse
if your not activated that's why the market nots working or google services.
Aldo101t said:
if your not activated that's why the market nots working or google services.
Click to expand...
Click to collapse
No, it's not that. I tried to activate and it told me it was already activated.
By the way, I tried turning off 2-step verification and it still returns the same error.
Aldo101t said:
are you connected to wifi or network. also try to update your profile(you can;t update profile unless you have the sprint zone app)if you are on viper 6.1.0 i don't have a link to it either, maybe someone can chime in here with a working link.
Click to expand...
Click to collapse
Thanks to this post, I found a working link:
adamlee011 said:
https://www.dropbox.com/s/h6omr8c4pa...le-v4.6.51.apk
Edit : you can't install this normally, it must be pushed to /system/priv-app
Sent from my 831C using xda app-developers app
Click to expand...
Click to collapse
I pushed the apk successfully. I tried to install it normally, and as stated, it didn't work. I did find the Sprint Zone app in my apps list afterwards though. When I try to go to System Updates in Settings, I get a message saying "Settings has stopped working." or something along those lines.
Beefcake4000 said:
Thanks to this post, I found a working link:
I pushed the apk successfully. I tried to install it normally, and as stated, it didn't work. I did find the Sprint Zone app in my apps list afterwards though. When I try to go to System Updates in Settings, I get a message saying "Settings has stopped working." or something along those lines.
Click to expand...
Click to collapse
yeah, it's a known bug, that's why you have to use the sprint zone app, under my device to update the profile. how i got it was to go to titanium backup and found the sprint zone apk and restored app and data. but it may not work for you, it worked for me though.
Here it is
https://www.dropbox.com/s/qnt924ila6k5ngh/zone-mobile-v4.6.51.apk
Sent from my HTCONE using XDA Free mobile app
link to sprint zone
Aldo101t said:
yeah, it's a known bug, that's why you have to use the sprint zone app, under my device to update the profile. how i got it was to go to titanium backup and found the sprint zone apk and restored app and data. but it may not work for you, it worked for me though.
Click to expand...
Click to collapse
Ah, okay. I thought I had to have the app installed. Didn't know I had to do it through the app rather than settings. Unfortunately, it didn't solve the Google log-in issue. I also noticed that now if I try to access YouTube, it will tell me that it needs Google Play Services and that I don't have it installed.
Beefcake4000 said:
Ah, okay. I thought I had to have the app installed. Didn't know I had to do it through the app rather than settings. Unfortunately, it didn't solve the Google log-in issue. I also noticed that now if I try to access YouTube, it will tell me that it needs Google Play Services and that I don't have it installed.
Click to expand...
Click to collapse
doesn't it ask you if yu want to install google services did you try to clear data and reboot on the google stuff, like the play store etc
yeah you have to have the apk installed.
Aldo101t said:
doesn't it ask you if yu want to install google services did you try to clear data and reboot on the google stuff, like the play store etc
yeah you have to have the apk installed.
Click to expand...
Click to collapse
I posted earlier stating that I saw Google Play Services listed under my apps, and it was up-to-date as far as I know. It does ask me if I want to install it but then takes me to the Google account sign-in (which I can't sign into.) Clearing the data on every Google app I saw and rebooting did not resolve the sign-in issue.
I'm going to try to re-flash the ROM, fix, and radio because I managed to sign in during the set-up. I'll see if that clears up all of my problems.
EDIT: WORKED! Few minutes in and not a single problem so far. Signed into Google and the Play Store works. I may be speaking too soon though.
Thanks for the help!
Side question: How can I remove some apps such as HTC Apps and HTC Backup? I click on them and it says the apps are not installed but they still show up in the list of apps.

Cannot install or update applications from the Play Store since upgrading to N

I enrolled on the beta program on my Nexus 6 and allowed it to update to Android N (June build) and now I cannot install anything from the Play Store or update applications through it. I get an error every time.
I have tried:
Turning it off and on.
Disabling Play Store and clearing the cache (cannot see anywhere to uninstall updates).
What should I try next? Should I try and uninstall the Play Store and reinstall it through apk?
Clear data of Google Play Services and Play Store then try installing/updating apps.
This did not work. It still just shows "Downloading" constantly and yet nothing happens. The bar just goes across endlessly til I stop it.
It is error code 495 if that helps, I will try Googling it now...
MC1987 said:
It is error code 495 if that helps, I will try Googling it now...
Click to expand...
Click to collapse
remove google account and add again then try..
Poojan Patel said:
Clear data of Google Play Services and Play Store then try installing/updating apps.
Click to expand...
Click to collapse
Poojan Patel said:
remove google account and add again then try..
Click to expand...
Click to collapse
It still has not worked. I also turned off the data saver built into Android 7 and also turned off Opera Max in case they were affecting it.
I really don't want to flash it but I might just wait until the final launch of Android 7 in August and flash it.
MC1987 said:
It still has not worked. I also turned off the data saver built into Android 7 and also turned off Opera Max in case they were affecting it.
I really don't want to flash it but I might just wait until the final launch of Android 7 in August and flash it.
Click to expand...
Click to collapse
I always do same as i mentioned above whenever i get play store problem..there may some problem with your wifi connection.
Poojan Patel said:
I always do same as i mentioned above whenever i get play store problem..there may some problem with your wifi connection.
Click to expand...
Click to collapse
I have tried both WIFI and 4G
And I can use the internet fine so it cannot be this.
MC1987 said:
And I can use the internet fine so it cannot be this.
Click to expand...
Click to collapse
install latest version of play store and google play service and try
or
take rom backup and try on different rom
MC1987 said:
It still has not worked. I also turned off the data saver built into Android 7 and also turned off Opera Max in case they were affecting it.
I really don't want to flash it but I might just wait until the final launch of Android 7 in August and flash it.
Click to expand...
Click to collapse
Max does not route Google Play requests through compression servers as it's HTTPS. Also we're testing if it works properly before each release .
zamber88 said:
Max does not route Google Play requests through compression servers as it's HTTPS. Also we're testing if it works properly before each release .
Click to expand...
Click to collapse
Well it didn't change anything anyway. I will fresh install final release of Android N in August and hope for the best.
MC1987 said:
Well it didn't change anything anyway. I will fresh install final release of Android N in August and hope for the best.
Click to expand...
Click to collapse
I have the same problem, but what I have found that works is: starting the download.. force stopping the play store app. Tap playstore app again, then download will finish. I have to do that every download. Keeps me from switching back to MM.
no clue why anyone wants N at this point; very few things actually work on it, and MM has so many fantastic roms/tweaks/features right now..
Its only another month or so until its officially out; especially if you are N00B, you should really wait until then
kwdan said:
I have the same problem, but what I have found that works is: starting the download.. force stopping the play store app. Tap playstore app again, then download will finish. I have to do that every download. Keeps me from switching back to MM.
Click to expand...
Click to collapse
Didn't work for me.
wase4711 said:
no clue why anyone wants N at this point; very few things actually work on it, and MM has so many fantastic roms/tweaks/features right now..
Its only another month or so until its officially out; especially if you are N00B, you should really wait until then
Click to expand...
Click to collapse
I got bored and didn't have access to a PC so I thought I'd try it. Surely access to the play store and the ability to install apps is one of the most basic and prioritised functions and given it's the 3rd Android N beta release I thought it would be fine.
MC1987 said:
I got bored and didn't have access to a PC so I thought I'd try it. Surely access to the play store and the ability to install apps is one of the most basic and prioritised functions and given it's the 3rd Android N beta release I thought it would be fine.
Click to expand...
Click to collapse
Actually DevPreviews have been what I would consider fine for me. Very few problems that would cause me to return to mm. 99% of the stuff I use works, so I'm good with it. I am encrypted and I manually flash different partitions when updating. I've had very few problems.
kwdan said:
Actually DevPreviews have been what I would consider fine for me. Very few problems that would cause me to return to mm. 99% of the stuff I use works, so I'm good with it. I am encrypted and I manually flash different partitions when updating. I've had very few problems.
Click to expand...
Click to collapse
Truth be told I don't know a great deal about Android yet. I can do some basic stuff that average phone owners can't like installing apks but I've never flashed anything. I'm not scared to try with a step by step guide though so I might try one later. I will see what version of CM is newest - does CM automatically update now? So when Android N is launched it will update? Or I'd have to flash it again?
Just restart the device and then try. Or force stop playstore and run it again. i'm using android N beta (NPD56N) since 7 days and i found no bugs yet! its working perfect on my nexus 6
MC1987 said:
Truth be told I don't know a great deal about Android yet. I can do some basic stuff that average phone owners can't like installing apks but I've never flashed anything. I'm not scared to try with a step by step guide though so I might try one later. I will see what version of CM is newest - does CM automatically update now? So when Android N is launched it will update? Or I'd have to flash it again?
Click to expand...
Click to collapse
I was the same way when I started with my Evo. I've come a long way since then( only less fear lol). I've learned a lot from searching first, then if I can't figure it out, there's someone on here willing to help. Trial and error is a great teacher. I don't use CM anymore. I use pureNexus.. When it comes out for N, I'm going back to it. Beanz is a great developer. Make a rom back up and start flashing.

Categories

Resources