I'm facing an issue of Voice breaking down during calls and the receiver gets statics and interrupted voice.
I can hear the other person clearly, but they can't.
Have tried in various carriers, like Vodafone, Airtel, BSNL, Docomo, etc. I wiped the cache and did a full data wipe too.
But still facing the problem. Need assistance, please help.
Related
I have a Samsung Captivate from ATT with stock Froyo (Android 2.2). I am using a T-Mobile prepay Sim Card with the phone (no 3G/data plan). I have rooted and unlocked the phone, and initially (for several days) the phone worked perfectly without problems.
I took a trip from the US to Vancouver, and while in Vancouver, I texted back and forth a few times to the US and made one phone call (Rogers Network) without problems, using data roaming. When I returned to the US, my problem began. I can still text without problems, but when I make a phone call, my reception consists of mostly or all static through the earpiece, speakerphone or earphones. The person on the other end can hear me perfectly, but I receive static. I also receive static when I dial up voice mail. My earpiece and earphones work OK with music and voice recordings.
There have been a couple of occasions where the static went away and I do not know the reasons for this (the static later returned). Other than the static, I have no other apparent problems with the phone.
I have tried a factory reset and that did not correct the problem. I also installed the simcard from my husband's iphone, and the problem was the same (static on reception). I was wondering what else I could try to correct the problem:
1) Should I reinstall Froyo or some other ROM? How would I do that with a rooted and unlocked phone?
2) Could it be a modem problem? How can I check for this?
Hi,
I have a really strange problem..
I've got my new HTC Incredible S one month ago, and everything was fine.
Recently, people were telling me that in the middle of a call, my voice turns out into a noisy voice!
I tried to make calls to my phone from another phone, and after few minutes, the voice really changed into a weird voice (really different than my own voice) plus a lot of background noise (it looks like the phone has switched to the voice cancellation mic instead of the regular mic).
During the call, when this problem happens and when I switch to headset or turn on the speaker phone, the problem is fixed. few minutes later, it comes back again.
I checked for viruses, no add-on or 3th party phone applications installed.
Shall I do a factory reset?
I don't wanna lose my apps, settings, contacts and data
Please help!!!
Same here.
Maybe this one helps:
http://forum.xda-developers.com/showthread.php?t=1081356
didn't try (couldn't try), because no root here....
My phone is not rooted neither.
Any solutions?
Have you tried to do a factory reset?
I don't think it's a hardware issue; because it's been working fine for one month with no trouble.
No, didn't try a factory reset.
And i also think, this is a software issue, but no clue what could be the reason for this behavior. Sometimes voice call just works fine and sometimes it doesn't...
Yeah same here. Sometimes It goes fine & sometimes not. I think I will do a factory reset soon and will let you know the result.
Sent from my HTC Incredible S using XDA App
Hi,
I did a factory reset (or what they call a Hard Reset).. the same problem still happening!
I event went to the telecom company, and they replaced my SIM card, but still the same
Any clues????
Could it be a defect handset ?
Now I just figured it out!
It was a problem with the GSM provider!!!
They told me to switch to 2G instead of 3G, and it really worked with no troubles.
I'm happy now that my phone has no defect
thanx. will try that. but do you know what exatly was the problem with the gsm?
I think the problem is in the GSM tower that is close to my house (this is what the communication company said).
My big brother has HTC Incredible S too, and when he switched to 3G, he suffered from exactly the same problem!!!
I don't think the two phones are defective; since we bought the first one from USA and the second from here.
Just try to force the phone to use 2G instead of 3G. you can do that from:
Settings >> Mobile & Networks >> Network Mode >> GSM only.
Selecting GSM only = 2G
Selecting WCDMA = 3G
Thanx again. I will give this a try
I had this problem once but after changing to 2G as u referred it worked just fine
There is widget on market called "2g-3g on off" for faster changing between these two modes. Very useful when you need 3g for faster web
aaaaaand. it seems to work. strange. unfortunately its 2g and not 3g....
First of all, I want to say that I found people with the same issue using Android everywhere and with a lot of different phones, so it's probably an Android bug rather then Moto X itself, but I wanted to leave my report.
I came from an S3, which suffered from the same problem when using Cyanogenmod. When using official Samsung ROM everything worked as it should. Now, I'm getting the same issue on my brand new Moto X.
When I try to call someone, sometimes it just doesn't call, after I press the dial button, it just hangs (without ringing) and finished the call with a "Cal ended" message. It happens randomly, and sometimes I can't call anybody for like 2/3 hours.
The simcard has been changed from the S3 (micro) to the Moto X (nano), so it's probably not it. Also, with the Samsung ROM it didn't happen.
I can still receive calls and messages, and the signal strength is fine most of the time. I just can't call.
Today I faced this problem and then I tried calling from my girlfriend smartphone (samsung ace IIx) at the same time, which is from the same carrier, calling to the same number, and it just worked fine. Mine still didn't work though.
Here is a thread on people on xda facing the same problem, but with a different phone: http://forum.xda-developers.com/showthread.php?t=2351227
Don't know what to do.
i've had the call not go through as you've described, but have never had a phone not let me place "any call" afterwards. i always chalked it up to poor performance (limited RAM, too many processes, etc). My DROID3 would do it and often times when it finally did make a call, there was zero sound and I would have to reboot the phone.
640k said:
i've had the call not go through as you've described, but have never had a phone not let me place "any call" afterwards. i always chalked it up to poor performance (limited RAM, too many processes, etc). My DROID3 would do it and often times when it finally did make a call, there was zero sound and I would have to reboot the phone.
Click to expand...
Click to collapse
Hmm, it doesn't seems like poor performance. I ended up every task and it still happened.
However, I noticed that when I check the "2G ONLY" option it comes back to work. Maybe it's something with the HSPA/HSPA+ connection.
it could be completely carrier dependent then. my experience has been with vzw.
Moto X "Call Ended"
I have experienced this same problem in Houston on the T-Mobile network after switching over to Android. My T-Mobile rep told me they have had towers vandalized for copper which has impacted service for them, I believe he said it was about 15 towers and 10K a pop to get things corrected. What gets me is I was on a Bold 9900 and while I had signal problems in the affected areas of town I didn't not experience the "call ended" issue. I can also call other T-Mobile phones from those same areas but not land lines so to me this seems like a possible network routing issue which I have seen before between specific carriers.
If the problem does continue I may have to switch carriers. T-Mobiles service was previously outstanding in Houston but recently had not been great after the 4G LTE upgrades. I support multiple hospitals and need service to work correctly and will work with the T-Mobile Engineers to see if I can make headway on that front. I noticed another MotoX user reporting he only had the issue when flying in to Houston for work and that everything worked for him outside of Houston. His solution was to operate in 2G mode which for me is really not an option. I have to handle a lot of tasks over the network while on calls.
Anyways I would appreciate it if others could post if they are experiencing these issues and give as many details as possible so we can try to isolate the root cause of this problem and if found to be a carrier issue we can escalate with them. Thanks
dicarli said:
First of all, I want to say that I found people with the same issue using Android everywhere and with a lot of different phones, so it's probably an Android bug rather then Moto X itself, but I wanted to leave my report.
I came from an S3, which suffered from the same problem when using Cyanogenmod. When using official Samsung ROM everything worked as it should. Now, I'm getting the same issue on my brand new Moto X.
When I try to call someone, sometimes it just doesn't call, after I press the dial button, it just hangs (without ringing) and finished the call with a "Cal ended" message. It happens randomly, and sometimes I can't call anybody for like 2/3 hours.
The simcard has been changed from the S3 (micro) to the Moto X (nano), so it's probably not it. Also, with the Samsung ROM it didn't happen.
I can still receive calls and messages, and the signal strength is fine most of the time. I just can't call.
Today I faced this problem and then I tried calling from my girlfriend smartphone (samsung ace IIx) at the same time, which is from the same carrier, calling to the same number, and it just worked fine. Mine still didn't work though.
Here is a thread on people on xda facing the same problem, but with a different phone: http://forum.xda-developers.com/showthread.php?t=2351227
Don't know what to do.
Click to expand...
Click to collapse
Call Ended Issue Resolved
Hi All,
I see this Call Ended Issue in many brands. So I assume the error is a combination of the Network along with the SimSlot.
I tried various combinations for my Moto-E mobile.
Before i post the solution i found, Let me provide a brief about the problem.
I use Vodafone network on sim1 slot and Uninor network on Sim2 slot. I started facing the call ended issue on my sim 1 vodafone network.
I inter changed the sim's and found the network working absolutely fine. This makes me to understand that the sim1 slot with the vodafone carrier has some network issue where that IMEI code has some problem.
i tried to place the vodafone sim again on the sim 1 slot and found the problem persists. So i came to that conclusion.
Hope this might help you and provide a instantaneous and temporary resolution.
Thanks,
Praveen.
Call Ended problem still going...
Hey,
I just rooted my Moto X (XT 1053), like 5 min ago, in the hope to fix this same problem. I`m no programer/developer and have nothing against rooting, I just don`t think I`m that kind of user. Anyway, about a week ago my phone started to drop my calls right after dialing. I restored factory settings, updated it and nothing worked. I took it for service and they offered to charge me 150 bucks to restore factory settings and update the software. So I was kinda forced to root and try to fix it this way. The problem is that I probably don`t understand half of what you guys say, so if there are any kind souls out there, please help me out.
To sum it up:
- No Sim Card error
- I get carrier services and can use mobile internet (3G because 4G is still too explensive here in Brazil)
- Directly drops my calls
- Won't receive calls
- Won't send or receive text messages via carrier (just over 3G or wifi)
I`ve tried another carrier's Sim Card, no go.
I`ve tried my Sim Card on another phone and it worked just dandy, so I really don`t think it`s carrier related.
I`m running Android 4.4.3, as the other updates weren`t available for my phone via Motorola. I thought maybe updating to a newer version of Android might do the trick. I just have no clue on how to do that on a rooted phone... or on a non rooted phone for that matter.
Can anyone give me any tips/pointers/etc... ?
Thanks!
I have the same issue with my moto x on Verizon. Have you been able to figure it out?
I've had an issue twice now where I can't make or answer voice calls. When I answer I get nothing but silence, and the other person says it keeps ringing, and when I call I get nothing but silence (no ring or anything on my end, but it does ring for the person I'm calling.). I updated to the OTA after getting it yesterday, and things seemed to be fixed, but today it is doing it again. I have great signal (both LTE and the older network), IMS registered, and not roaming. Has anyone else had this problem? It is extremely frustrating.
Edit: Texts work, mobile data works, everything except calls.
I've noticed the call quality on 1X has been pretty poor. Also, I've had call roaming pop up a couple of times where I've never had any problems in the past. I haven't experienced exactly what you describe tough. We need VoLTE, and we need it quick.
It's still going today. I'm going to take the phone back to Verizon. Completely unacceptable.
Update: Verizon swapped out two SIMs and still couldn't figure it out. Sending me a brand new one.
Sent from my XT1254
My phone is the following
Phone: Xperia z3 compact
Model: D5833
Build number: 23.0.A.2.93
OK, so until recently I was fine. Now whenever I make or receive a call over my mobile provider, I am unable to hear the other person. It just sort of makes wooshing sounds occasionally. The other person can hear me fine.
This issue does not occur when I use VoIP services such as Viber and Facebook Messenger.
My question is, has anyone else run into this issue with their Xperia phone?
Since it only does it in mobile calls (not VoIP), can I assume it's a software issue?
I'm tempted to do a factory reset, but wanted to see if anyone else has had this issue first.
Thanks
I've got the exact same issue, too. At first I thought it was in relation to having terrible reception in a big tin shed, but even closer to a tower without interference, I still am unable to hear anybody.
Emp_M said:
I've got the exact same issue, too. At first I thought it was in relation to having terrible reception in a big tin shed, but even closer to a tower without interference, I still am unable to hear anybody.
Click to expand...
Click to collapse
I submitted a ticket and posted in the Sony mobile forums.
I got an e-mail today from support basically telling me to use the companion software and backup the phone, then restore the phone via the same software (the equivalent of a factory reset).
The software is downloading the factory image right now, so I'll let you know if this fixes the problem once I've done the restore.
It seems I can still hear people if they call from a landline though.