[Q] Htc one m7 screen problem - One (M7) Q&A, Help & Troubleshooting

Part of my m7 touch screen isnt working .. its kinda crazy cuz the phone never got dropped .. i saw that many people had that problem its between this two parts of screen that doesnt work theres a line that working..sometimes the touch isnt working at all !!
(when people call me sometimes).
its really disappointing cuz i like htc very much !
another problem that im having and saw that many people has it too : screen brightness always go maximum ! auto off for sure but still the brightness making problem tryed to reset the phone didnt help( not hard reset) it sucks to have a bunch of problems in a new phone ..
please please help me !
post.img.org/image/6naksobvx/
delete the dot in postimage ! sorry but this photo will help you understand and i have to share it !

Areas of the screen not registering touch input in most cases is a hardware issue with the digitizer. Loose digitizer connector may cause similar issues, but the only way to check is to open the phone. Opening is not easy and there is a high risk to damage the body. If you decide to go this way, my suggestion is to get new front and back panels + screen kit and to transplant the rest into the new housing. It's also a good time to replace a worn battery or a faulty camera module.

Val D. said:
Areas of the screen not registering touch input in most cases is a hardware issue with the digitizer. Loose digitizer connector may cause similar issues, but the only way to check is to open the phone. Opening is not easy and there is a high risk to damage the body. If you decide to go this way, my suggestion is to get new front and back panels + screen kit and to transplant the rest into the new housing. It's also a good time to replace a worn battery or a faulty camera module.
Click to expand...
Click to collapse
some times the screen back to full funcanlity
and please help about the other problem with the brightness .. its look like one of the sensors is broken in the phone .. maybe its the problem ?

When Auto Brightness is set to Off, the phone is not using the light sensor.
You'll have better chance to get help if you provide some basic information about your phone:
- What OS version? (KK, LP, stock, custom)
- Was the phone factory reset after the last OS update? (highly recommended)
- Do you use any applications that control screen brightness? (like some picture viewers, barcode display apps, etc.)
You may fix the brightness issue (most likely software related), but non working digitizer on parts of the screen is hardware related and no app will fix this.

Val D. said:
When Auto Brightness is set to Off, the phone is not using the light sensor.
You'll have better chance to get help if you provide some basic information about your phone:
- What OS version? (KK, LP, stock, custom)
- Was the phone factory reset after the last OS update? (highly recommended)
- Do you use any applications that control screen brightness? (like some picture viewers, barcode display apps, etc.)
You may fix the brightness issue (most likely software related), but non working digitizer on parts of the screen is hardware related and no app will fix this.
Click to expand...
Click to collapse
lollipop not root and other .. i deleted everything , did a soft reset not the hard type . no but i download lux to see if its help and it doesnt help either

The only thing left to try on a software side is factory reset the device. Many users report it clears various OTA Lollipop update bugs. The process takes about 10-15min, the OS will go through Android system update process again and the device will be reset to factory default state (don't forget to backup all your data). During the initial setup process don't restore your online account backup, make clean setup. Test the screen and digitizer before installing any 3rd party apps. Make sure your screen protector (if you have one) is not bugging the digitizer. If you have the same issues, then it's definitely hardware related (screen/digitizer assembly or connecting ribbon cables).

Related

Faulty proximity sensor galaxy s gti9000

Does anyone know of a way to remove the proximity sensor drivers or shut it off completely my screen just goes black during a call and i need to use the keypad during calls i have tried all the proximity apps on market and it has no effect, have tried calibration etc odin firmware updates to the point i killed my phone just got it back from repair and was told it needs a new chip to rectify the problem.
I have spent weeks going through forums for a solution and i know on my brothers sgs 2 it has a setting in the menu to turn it off.
This seems to be a common problem with no resolve so im looking for someone to resolve this problem and make alot of people happy.
We all no As these phones age this will be more and more common.
Techies get ur teeth into this or even software writers make An app n earn some cash,
This would b a great ego booster for someone to say i solved that when no one in the world could.
Thanks...........looney
Sent from my GT-I9000 using XDA App
Mh? Why not pressing the home button during call.
Screen is enabled then...
Anyway MIUI got this option to switch it off.
Don't know if this setting is available in Stock ROMs.
screen should go back on when you move your head out of the ~5cm sensor radious. if it is not happening there are two possibilities:
- something wrong with firmware -> reflash phone with pure unrooted samsung firmware and check if problem persist
- someting is wrong with proximity sensor -> use warranty and send it to service center with proper description of the problem
Thanks for the replys the home button won't work as the proxy is up the spout had it checked the chip is blown, when u press the home key won't work as the phone is trying to find the proxy then eventualy it will crash and force close.
No software update will do it as its a hardware fault unless it turns it off so will have a look at the one you suggested.
There is def a stock version but i fear it is only on the s2 to turn blank screen off il check my bro's firmware, till then keep the suggestions coming in thanks....
Sent from my GT-I9000 using XDA App
Here is a possible solution. Check the + 3.7 volts at this point, if there is no tension, then feed it thither with a jumper
SADист said:
Here is a possible solution. Check the + 3.7 volts at this point, if there is no tension, then feed it thither with a jumper
Click to expand...
Click to collapse
Thanks for the tip. Where can i get 3.7 V from? (which part of the MB)? Is there a way of hardware disabling the sensor? the software testers report 0.7 mA leakage on a sensor (which is faulty anyways)
lusjash said:
Thanks for the tip. Where can i get 3.7 V from? (which part of the MB)?
Click to expand...
Click to collapse
You can do this:

Calibrate accelerometer and/or gyroscope

Hi!
I am facing problems with the orientation sensors (accelerometer and/or gyroscope), because installing several applications to test them (or use games), it is clearly observable, that they are a bit off (with enough to be disturbing when required). For example, games or tests that simulate a ball, and my phone is laying on a horizontal table, the ball rolls quickly to the edge of screen. This happens as well with the built-in tests in the "service menu" of the phone, for accelerometer and gyroscope also.
Do you have any suggestions how could I calibrate these sensors globally (for every app)?
Thanks.
Info
vetko said:
Hi!
I am facing problems with the orientation sensors (accelerometer and/or gyroscope), because installing several applications to test them (or use games), it is clearly observable, that they are a bit off (with enough to be disturbing when required). For example, games or tests that simulate a ball, and my phone is laying on a horizontal table, the ball rolls quickly to the edge of screen. This happens as well with the built-in tests in the "service menu" of the phone, for accelerometer and gyroscope also.
Do you have any suggestions how could I calibrate these sensors globally (for every app)?
Thanks.
Click to expand...
Click to collapse
factory Reset ur phone and then use PC companion app to Repair Firmware...
this can wipe current data and install fresh firmware on ur device
:good:
Hi,
I have the same problem. Only the x axis of the accelerometer seems to be affected : it show a value around 1 instead of 0 while the phone is sitting flat. Y and Z display normal values.
All the software solutions I have tried have had no effect at all... It seems the built-in test reads raw data from the accelerometer. It is hard to imagine how this can be a hardware problem though...
Anyway, in my case I believe a software fix (x=x-1) would do the trick but I have no idea how to do such a thing ! Any help ?
@vekto : Have you solved the issue by any chance ?
Would anyone care to try the accelerometer tests and post their results ?
Typing *#*#7378423#*#* will get you on the service menu. The two significant tests are "accelerometer" and "gyroscope".
I'd post some screenshots myself but I'm not allowed yet...
I'm having the same problem now. It seems one axis is affected. Haven't found a way around so far. This is sad because it affects the images taken with Google Camera Sphere mode. The images are badly aligned together with glitches in between. My phone wasn't like this before.
Either a SW fault - might be able to calibrate with GPS Status & Toolbox app, for example - or a FW fault - and reflashing ROM might help (highly unlikely) - or HW fault - the sensor has moved on the board (which is a bad sign anyway, might be on the way to disconnecting itself).
I sent mine to Xperia Care and got it back with the accelerator fixed. Still unclear if it's a HW problem...
It came back with a white spot on the screen (near the power button) though... so I sent it back again
I'm also having issues with the gyroscope. Installed Bubble app to calibrate the gyro. It showed the gyro was of a couple of degrees. Unfortunately the bubble app calibration doesn't work in a game like Need for Speed. It's very difiicult to achieve good times in the game right now since I have to hold it tilted to the left to go straight ahead.
So if anyone has a fix or workaround... Please do post.
Same problem, Seems after factory reset whith wipe dalvik cache.
any solution?
02nd March 2017, my autorotate has completely stopped working, restart, safe-deposit and reset do not fix. Diagnostics show Gyroscope Light Sensor and accelerometer failed testing, 3 years of same issue, surely there must be a fix that works by now?? ( please note, " turning it off and on again " does not fix it )
Helps Please
I have the same issue. Since last week, gyro, accelerometer, light and proximity sensors stop working. I've tried reflashing stock ROM without success. I have not warranty (almost 3 years old), so I even try to disassemble , disconnect an reconnect every flex (I don't know exactly were the sensors are located on the board). After that I get almost 8 hours of fully functionally sensors and then, they stop working again, so I'm almost sure it's a hardware issue.
Same problem for 3 years
I'm just now getting around to doing something about this. As my power button stopped working I can't post requested screenshot without going to the pc. I have been shopping new (fall 2018) phones after having the Z3+ since release. In my research I'm finding the phone still is better than Samsung, LG, and the pixel3 for me because the 3.5mm phone jack is mandatory for me using my device with an i-rig midi requiring both that port and the USB at the same time. I'm going to do everything I can to keep using this phone till it falls to dust. It's one of 4 Sony I've bought since the day Z1 came out of t-mo. I look forward to testing solutions. :good:
Some time after my post, I bought a new jack/proximity sensor flex and replace it. This solved the issue, but weeks later, the bottom portion of the touch screen becomes unresponsive. May be I have done something wrong... may be programmed obsolescence...
Hi I'm facing a problem of my gyroscope I don't know which one is not working a gyroscope or accelerometer. My gyroscope is so delay when I play pubg mobile and I can't also calibrate my Gsensor it always says FAIL but I put in a perfect flat surface please please please help me with this problems

Sony Xperia Z1 problem with the Battery, Touchscreen and Overheating

Hello guys, how're you doing?
My Sony Xperia z1 started making me mad due to several problems.
PS: I'm running android 5.1.
1- Erratic touchscreen:
the touchscreen sometimes starts moving things (open app or notification bar etc...) without touching it
2- Battery
sometimes the battery drop by 10% or 15% randomly
3- Overheating:
my phone became hot after 2 minutes or using the camera!
so, I'm wondering if someone could help me fix one of those problems
sorry for my bad english
Thank in advance
ok, the camera overheating is normal if you're using it for long time, the battery may be for time of use this phone is 4 years old and battery begin to fail try some app to calibrate it if doesn't work replace it and screen touch have you change the screen? if change try to put a black wallpaper and test if the problem persist when you go to home( in developer options check the "show inputs" option and check), and try a stock rom to verify if problems remains.
itemmaster said:
ok, the camera overheating is normal if you're using it for long time, the battery may be for time of use this phone is 4 years old and battery begin to fail try some app to calibrate it if doesn't work replace it and screen touch have you change the screen? if change try to put a black wallpaper and test if the problem persist when you go to home( in developer options check the "show inputs" option and check), and try a stock rom to verify if problems remains.
Click to expand...
Click to collapse
thank you for the reply bro!
1- The battery is JUST 2 years old!
2- My friend's Z1 start overheating after 10 minutes of using the camera, which is soo good. My phone is overheating after 2 minutes!
3 I'm using an original Rom, I'm not familiar with CFW on Sony! I tried the developpers option and found some problems in the corners of the screen and the phone ramdomly rebooted while I was testing it.
try to flash and do a full wipe then test it again if keeps the same it's probably a hardware problem, the touch can be minimize with screen protector but the battery an camera it's hard to manage.
sorry for my bad English it's not my native language
itemmaster said:
try to flash and do a full wipe then test it again if keeps the same it's probably a hardware problem, the touch can be minimize with screen protector but the battery an camera it's hard to manage.
sorry for my bad English it's not my native language
Click to expand...
Click to collapse
Allright bro, I'll give it a try. Actually, am not using a screen protector because I'm looking to fix this problem before buying a new screen protector.
I'm having the same problem with my touchscreen, I can't use the phone for more than 5 minutes without having the need to turn it off and on again to go back to normal. This is making me very mad that I'm considering to change my phone to any deep **** cheap phone that has a good screen that I can use normally..
I don't know if it's a software related or hardware, I flashed stock frimware many times and nothing changed, I recently had an urge idea to remove the stock screen protector (that has sony logo) hoping that the problem will get solved, but I guess it won't..
If anyone has an idea to solve this I and OP would be very grateful..
the screen touch is a hardware problem try to lower screen brightness and put a dark screensaver, it's somehow related with the contrast of the screen but not sure how to solve it completely the previously and a screen protector only make it usable but don't solve completely the issue.
sorry but that's all I know

P20 Pro: Random ghost movements after every restart?

After just having received the Android Pie 9.0 update yesterday, I still have the same issues as since I bought this phone:
Being that after a restart the phone is unusable, as it starts doing whatever it wants, as if there were shadow presses and swipes on the display.
These totally random, involuntary movements, as if I were touching the screen, even though I don't. Those occur so fast that I can only stop it (for a limited time) by pressing the power button (turning off the display and all actions), are totally not something I have ever experienced on another phone before, not even with OnePlus.
I took my case off just in case this would cause pressure on the phone, but it still happens without the case. I propped the phone up so that I definitely don't touch or cover any sensors, but it still happens.
It seems some internal sensor is broken, as this issue still persists after updating to Android 9.0. Unless this might be related to the Nova launcher?
Unfortunately I don't see a way of recording this issue without compromising my personal information, so I can only describe it.
I hope I can resolve this through a device swap through my carrier, but I doubt it. Has anyone else experienced this issue?
knowledgeworker said:
After just having received the Android Pie 9.0 update yesterday, I still have the same issues as since I bought this phone:
Being that after a restart the phone is unusable, as it starts doing whatever it wants, as if there were shadow presses and swipes on the display.
These totally random, involuntary movements, as if I were touching the screen, even though I don't. Those occur so fast that I can only stop it (for a limited time) by pressing the power button (turning off the display and all actions), are totally not something I have ever experienced on another phone before, not even with OnePlus.
I took my case off just in case this would cause pressure on the phone, but it still happens without the case. I propped the phone up so that I definitely don't touch or cover any sensors, but it still happens.
It seems some internal sensor is broken, as this issue still persists after updating to Android 9.0. Unless this might be related to the Nova launcher?
Unfortunately I don't see a way of recording this issue without compromising my personal information, so I can only describe it.
I hope I can resolve this through a device swap through my carrier, but I doubt it. Has anyone else experienced this issue?
Click to expand...
Click to collapse
Is there a third-party one-button lock screen app installed on your phone? There may be conflicts.
bobo have a dream said:
Is there a third-party one-button lock screen app installed on your phone? There may be conflicts.
Click to expand...
Click to collapse
No, there is no necessity for this.
In the fact issue occurs also in Safe Mode as well as after cleaning the system cache (wiped through the menu which is available for soft reset / wiping all data).
The issue got only more and more severe this week and sometimes temporarily froze the screen / inputs and did lead to error messages on the camera app, making it impossible to take photos temporarily.
Huawei referred me to a local repair shop and I will hand in the phone for repair by early next week, once I have organised a replacement phone.
knowledgeworker said:
No, there is no necessity for this.
In the fact issue occurs also in Safe Mode as well as after cleaning the system cache (wiped through the menu which is available for soft reset / wiping all data).
The issue got only more and more severe this week and sometimes temporarily froze the screen / inputs and did lead to error messages on the camera app, making it impossible to take photos temporarily.
Huawei referred me to a local repair shop and I will hand in the phone for repair by early next week, once I have organised a replacement phone.
Click to expand...
Click to collapse
Good luck!

I've changed screen and after sometimes phone goes crazy

Hi mates, I need you help and suggestons,
unfortunately my phone felt down and I needed to change screen, the service which installed it asked me to choose one of the available (chinese) screens I I select the most expensive one. In the beginning all was ok, but time by time (about 1,5months) the usage gests worst, when the screen start to be a bit dirty it start recognize touches anywhere (moslty in the up side of screen), itself does commands, it's not possible to do nothing. WHen this happens I need to keep press the power button for 10 seconds tille ht ephone reboots, after reboot all become regular.
My considerations:
1) it doesn't seams a defective screen or a bad assembly, because after reboot all is good, if there were such problems a simple reboot can't fix them.
2) it looks like an incompatibility between OS and the touchscreen firmware, and probably it's something Xiaomi does with intention to create problems for cloned spare parts. Maybe the OS is "instructing" the touch screen controller how much sensibility to use, how much it can be dirty, etc.etc? the protocol of the latest OS isn't at all compatible with the cloned device and it result on crash of functioning. A reboot solves the problem.
If that is right, will a ROM update to another OS (not IMOU, as I have now) can fix the problem? Or there is any app that can perform a touch screen reset? Or any other trick to solve my problem? Than you for answers
Hi mates I need help, with cold weather coming it got crazy as soon it feels cold. WHat can I do to solve problem?
Updating ROM to a non official can solve it? The display isn't broken! A reboot fixes always the problem..
It is not original screen from xiaomi vendors, just a oem part with lower quality (chinese sell it alot on aliexpress with many type amoled, oled and LCD panel too).
Ghost touch easy happen on oem screen no matter how expensive it is.
Thank you for your kind answer, this is a really big issue.. it's very annoying using the phone like that, I've noticed it suddelny starts when the phone is exposed to cold temperature: lowering the screen temperature quite suddenly means it goes crazy, when it's crazy the only way to fix the proble is reboot the phone, with reboot it calibrates again and works ok, till next event. MY question are:
1) Can I forse myself a calibration?
2) Does other ROMs, not MUI, manage and fix this problem? (using another touch driver may solve the problem, chances are MUI introduced updates and become more selective to work with only original displays, to disancurage the OEM parts, so using another ROM wuth an older driver may solve the problem)
3) If I buy and add a protective glass on display, does it behave better?
Your experience is essential for me, thank you for posting!
Barabba11 said:
Thank you for your kind answer, this is a really big issue.. it's very annoying using the phone like that, I've noticed it suddelny starts when the phone is exposed to cold temperature: lowering the screen temperature quite suddenly means it goes crazy, when it's crazy the only way to fix the proble is reboot the phone, with reboot it calibrates again and works ok, till next event. MY question are:
1) Can I forse myself a calibration?
2) Does other ROMs, not MUI, manage and fix this problem? (using another touch driver may solve the problem, chances are MUI introduced updates and become more selective to work with only original displays, to disancurage the OEM parts, so using another ROM wuth an older driver may solve the problem)
3) If I buy and add a protective glass on display, does it behave better?
Your experience is essential for me, thank you for posting!
Click to expand...
Click to collapse
imo
1. you can not
2. Roml sorfware can not
3. Protective glass make lower touch experience.
- Not all oem part come with defect, some working fine, it is just random.
- To repair you need replace new one, or buy original screen for sure.
Thanks for answer, I do believe that the problem can be managed by drivers, "resettig" the touch chip wil correct the problem. Probably the defect is on the firmware of the touch panel, it gots errors from touch.. ok, but it doesn't understand it's just revealing mre and more ghost touches. These FW have the task to filter out the ghost,, maybe they don't do it well.
A second chance is the comuinication between this chip and the MUI OS, the connection goes broken by some mistakes, "unalligned" and MUI got any touch position from nothing.
I don't believe the screen is defective, because after reboot it works perfectly, thil the next strong environment conditions change..
What is Roml software?

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