Backing up N6 with Helium - Nexus 6 Q&A, Help & Troubleshooting

Hi,
Dropped my N6 as per the drop thread. Received my replacement unit from Motorola. Trying to get Helium backups going. Since the phone is encrypted it keeps popping up asking for a password. I put one in and say start backup, nothing happens. I tried both PC Download and internal backup. Last tried I only picked 8 small apps and its not finishing. I thought maybe the pattern lock sequence have something to do with it, so I changed it to a pin code. Still no dice.
Has anyone successfully ran Helium on an encrypted (5.1) N6? I tried the Motorola migrate app, but that one I cant get in receive mode on new phone. I have my old N6 backuped with Google but when I try and restore from the new phone it only finds my tablet backup. This should all be so simple but yet very hard.

Not sure about helium. I guess you're unrooted / locked bootloader?

rootSU said:
Not sure about helium. I guess you're unrooted / locked bootloader?
Click to expand...
Click to collapse
Correct. Gave up for now, doing manual backups of tasker etc. Spent too much time getting Helium/Migrate/Google Backups to work.

Related

[Q] Data Recovery (no root)

Hi All,
So I've come to these forums a bunch seeing new rooting methods and just generally interested in androids in general but I'm having an issue that I can't seem to find addressed anywhere or at least I'm having no success currently getting this to work. So one of my clients has a verizon moto maxx running 4.4.4 kitkat. He used the phone to take a bunch of photo's and video of a trip he went on and when he was trying to move the data onto his computer he accidentally deleted it. Now the phone is a corporate phone, given to him by our company, so rooting isn't really an option and even if it was his bootloader isn't unlocked so I'd have to unlock it which would reformat the phone anyway. So I was wondering if anyone here has any suggestions on how I could recover his data which is very important to him without rooting and\or a root work around that I can do without unlocking the bootloader.
Thanks all you're my best hope,
Ber
beriska said:
Hi All,
So I've come to these forums a bunch seeing new rooting methods and just generally interested in androids in general but I'm having an issue that I can't seem to find addressed anywhere or at least I'm having no success currently getting this to work. So one of my clients has a verizon moto maxx running 4.4.4 kitkat. He used the phone to take a bunch of photo's and video of a trip he went on and when he was trying to move the data onto his computer he accidentally deleted it. Now the phone is a corporate phone, given to him by our company, so rooting isn't really an option and even if it was his bootloader isn't unlocked so I'd have to unlock it which would reformat the phone anyway. So I was wondering if anyone here has any suggestions on how I could recover his data which is very important to him without rooting and\or a root work around that I can do without unlocking the bootloader.
Thanks all you're my best hope,
Ber
Click to expand...
Click to collapse
Technically, the only the international versions of this device are called the "Moto Maxx", the Verizon versions are called the "Droid Turbo". There are no root or bootloader unlock methods available for the Turbo.
He might be able to recover the data, depending on how he deleted it and what's he done since deleting it. If he hit a delete all button or something, then he might be good. That only really deletes the "hooks" to that data and makes the storage space the data exists on available to write on, because that's a lot faster than actually deleting all of the data. The only way the data really gets deleted is once that storage space is overwritten with new data.
There's no way of knowing if the data is still there to be recovered, and you need to use 3rd party software to do so. My friend has used this service before with success: http://www.wondershare.net/ad/dr-fo...geK_vorCLp-HKwHo11cOy-LBrNS29vKP50aAoOg8P8HAQ
I've never personally used it, nor do I know if it costs anything. It doesn't appear to, but I haven't installed it.
Try using Puran File Recovery. I've used it in the past when i've accidently deleted a file off my phone. I believe it's free to use.
@joshm.1219
I used Dr. Fone and it said the phone was not a serviceable model. It still said it could recover the data but required the phone to be rooted since it wasn't a normal model for it. Thanks for the suggestion though.
How do I use Puran File Recover on my phone?
bkrnc03 said:
Try using Puran File Recovery. I've used it in the past when i've accidently deleted a file off my phone. I believe it's free to use.
Click to expand...
Click to collapse
Hi there, I am a huge noob (as in I just started trying to retrieve my sms messages today) and am hoping Puran can help me... After trying to root my phone for a long time I found out that Android Maxx 4.4.4 can't be. So now I'm looking at recovery options that don't require the phone to be rooted. I downloaded Puran to my computer, but can't figure out how to run it on my phone. So I also tried to download it on my phone, but the file won't open.... How have you run it on your phone in the past? I am beyond desperate to recover these texts and any help you can provide will be HUGELY appreciated.

[Q] Accidentally wiped data while unlocking bootloader

Hi guys, I made kind of a boo boo while unlocking the bootloader for my M7. So here's what happened, I received an update notification OTA so I had to relock my bootloader and install a stock recovery. No problems so far, here's where I make my fatal mistake.. I used titanium backup to backup my data and stuff but completely forgot that unlocking the bootloader does a complete wipe, I thought it was only a minor wipe where it keeps the internal storage data. So I update OTA, unlock the bootloader, flash custom recovery and root it and BAM! all my stuff is gone, nothing in my internal storage! I'm so mad with myself cause I had saved messages, game saves, pics etc but it's all disappeared.. I did a nandroid backup beforehand but it's no use. If I had known it does a complete factory reset I would of simply copied everything to my computer, and it's my fault for not reading on that before..
My question. Is there a possible way to recover the lost data like software cause it took me a long time to progress with my games and have a couple of years of saved messages from my old phone to the M7 and it's all wiped, pictures I don't care about too much. I'd really appreciate if someone could help me out. Cheers
Stevo001457 said:
Hi guys, I made kind of a boo boo while unlocking the bootloader for my M7. So here's what happened, I received an update notification OTA so I had to relock my bootloader and install a stock recovery. No problems so far, here's where I make my fatal mistake.. I used titanium backup to backup my data and stuff but completely forgot that unlocking the bootloader does a complete wipe, I thought it was only a minor wipe where it keeps the internal storage data. So I update OTA, unlock the bootloader, flash custom recovery and root it and BAM! all my stuff is gone, nothing in my internal storage! I'm so mad with myself cause I had saved messages, game saves, pics etc but it's all disappeared.. I did a nandroid backup beforehand but it's no use. If I had known it does a complete factory reset I would of simply copied everything to my computer, and it's my fault for not reading on that before..
My question. Is there a possible way to recover the lost data like software cause it took me a long time to progress with my games and have a couple of years of saved messages from my old phone to the M7 and it's all wiped, pictures I don't care about too much. I'd really appreciate if someone could help me out. Cheers
Click to expand...
Click to collapse
Unfortunately I think it's all lost, Most Android games have a cloud backup system, Real Raceing 3 for example allows you to restore your game progress from the in game settings see attached screen shots. Most other games will restore your progress on login if you selected "Backup My Device With my Google account" when you setup your rom.
Messages, Pics, Music and so on are probably irrecoverable. It's possible a Recovery software may help but will most likely be expensive. So unless somebody has some jewel of info to post here I think it's safe to say it's lost.
For the record you don't need to relock your bootloader to install OTA updates. As long as you have a Complete stock rom with stock recovery OTA's will install fine while Unlocked with either s-on or s-off. Relocking is only required for manually updating firmware with a device that's s-on. :good:
Right thanks Danny, I'll take that into account next time. The forum said it was optional so I unlocked it to be safe but didn't realise it would be so detrimental to my files. On the bright side I did make a nandroid which included my old messages by good fortune. Pretty darn happy to retrieve those, got some of my data back and had a duplicate of my music on the laptop. Lost some of my important game states which I'm trying to salvage, but if I can't then meh.

"Cloning" my Nexus 6, using Nandroid image

Hi,
I have a Nexus 6 with a shattered screen, and just bought another one to replace it (exact same model, XT1103 32GB).
I want to make a Nandroid dump of the old device by booting into TWRP temporarily, then restoring the backup to the new phone using the same method. Both phones are bootloader unlocked and totally stock (latest Android update).
Is there anything in particular that I should watch out for? Which partitions should I not touch - a friend on another forum suggested that I should not touch EFS?
Cheers,
Su
If you restore the efs from one to the other you'll loose your imei number on the second one
needleyepoke
---------- Post added at 07:49 PM ---------- Previous post was at 07:47 PM ----------
I've cloned a Nexus 5 but I'm not sure if it's the same way.... P.S. of course your not supposed to do it unless you own both phones... From what I've been told
needleyepoke
Hi,
I don't want to mess about with the IMEI etc - I just want the same system settings, apps etc.
What partitions should I backup/restore? I guess just System, Data, Cache, Boot & Recovery should be enough?
Thanks,
Su
[edit] This seems to suggest just System, Data and Boot is ok - but is that all I need if I am restoring to another device?
Sumanji said:
Hi,
I don't want to mess about with the IMEI etc - I just want the same system settings, apps etc.
What partitions should I backup/restore? I guess just System, Data, Cache, Boot & Recovery should be enough?
Thanks,
Su
[edit] This seems to suggest just System, Data and Boot is ok - but is that all I need if I am restoring to another device?
Click to expand...
Click to collapse
Yes if they're on the same version. I cloned a 32 into a 64.
Ok I just tried this now, and it is not working...
The restore to the new device worked fine, but when I power up I get the "your device is corrupt screen" (which I think is normal if you use TWRP), but then after that it's just a blank screen...
The phone is still able to boot into bootloader and recovery (stock).
Any ideas what could have gone wrong please?
Thanks,
Suman
I think this might be something to do with encryption... when booting into TWRP the new phone still requires the encryption pin I set up from its original software....
Do I need to start again?
Ok, I flashed the new phone with the factory image and started again... this time, when I restore the backup it just hangs on the white Google logo screen...
Any help appreciated please!
Thanks,
Su
If your firs N6 was encrpted (default) there's no way to clone it. Android will generate different encryption keys etc.
Secure lockscreen is a big no-no too. With it, you can't even properly restore backup on the same device!
Trying to take the lazy way out is just asking for trouble. There are many things that can go wrong.
Also just a side note. Cloning devices is illegal, even if you own both devices. The was set by the cell phone cloning laws set up by the FCC.
Your best bet is just to reset it up from scratch.
zelendel said:
Trying to take the lazy way out is just asking for trouble. There are many things that can go wrong.
Also just a side note. Cloning devices is illegal, even if you own both devices. The was set by the cell phone cloning laws set up by the FCC.
Your best bet is just to reset it up from scratch.
Click to expand...
Click to collapse
Oh well,
I'm remembering what I did and I did not restore the Nandroid from Device A to Device B, I titanium Backup'd all the apps and moved them to TitaniumBackup folder on the new phone, restored from there.
For /sdcard/ I had to copy and paste it from one phone to the other...
I'm going to reply this to your reddit thread also.
Lawstorant said:
If your firs N6 was encrpted (default) there's no way to clone it. Android will generate different encryption keys etc.
Secure lockscreen is a big no-no too. With it, you can't even properly restore backup on the same device!
Click to expand...
Click to collapse
Ah dang, so there is no way for me to do what I want then... that's annoying, I would have bought a different phone in that case!
I believe Google requires encryption to be active in all devices with Android 6.0.1 installed, so any new device you purchase will have this (non-) issue.
Think of the alternative however. You could always be dealing with Samsung and Knox.
Strephon Alkhalikoi said:
I believe Google requires encryption to be active in all devices with Android 6.0.1 installed, so any new device you purchase will have this (non-) issue.
Think of the alternative however. You could always be dealing with Samsung and Knox.
Click to expand...
Click to collapse
I believe that is correct. All Nexus devices going forward will have the kernel force encryption. The only way around it is to format data in TWRP (completely wipe the phone) and then when you re setup your ROM (or even the stock image) just make sure you flash a custom kernel that doesn't force encryption (which pretty much all custom kernels don't) before booting into OS for the first time. I run mine unencrypted because nandroid backups are wayyyyy quicker without encryption. I know the security isn't as good but not a deal breaker for me.
I asked this question a while back when I was in the same situation, and was told that it's a bad idea.
TriguyRN said:
I asked this question a while back when I was in the same situation, and was told that it's a bad idea.
Click to expand...
Click to collapse
It is a bad idea. Restoring any system files from one device to another is a risky game. I wouldn't even recommend restoring data from one device to another.
Start fresh, clean. No need to bring junk over, or risk issues. Takes 15 minutes to setup a phone how I like it after a clean rom flash. That's not a long time.
Last year I returned my N6 because of the peeling-back problem. I had a full TWRP backup on my laptop. I loaded it on to the replacement N6, renamed the backup folder to the new device id, and restored it. Worked perfectly, no problems.

Couple of questions before attempting root

Hey guys,
So before I go ahead an attempt to unlock my bootloader and root my phone, just wanted to clear a couple of things up first.
This is my first Huawei device, previous one was a Sony, so I'm a little unfamiliar with a few things.
1. Is unlocking the bootloader required for root? If not, could someone point me in the direction of a guide to root only?
On the Sony, as long as I had a compatible firmware, I could root without unlocking the bootloader.
2. Will I lose any DRM Keys, proprietary features (Force Touch, Themes etc) through unlocking the bootloader and/or rooting? If so, can these be restored afterwards, while retaining root?
Again, with the Sony, unlocking the bootloader would result in losing DRM Keys related to visual enhancements, and were required to be backed up (via TABackup) prior to unlocking the bootloader. These could then be restored after root, and function as normal.
3. If you do lose features, and they can't be restored while keeping root. If I flash a stock ROM back on, losing root in the process, will these features also be restored?
Thanks
djyoshii said:
Hey guys,
So before I go ahead an attempt to unlock my bootloader and root my phone, just wanted to clear a couple of things up first.
This is my first Huawei device, previous one was a Sony, so I'm a little unfamiliar with a few things.
1. Is unlocking the bootloader required for root? If not, could someone point me in the direction of a guide to root only?
On the Sony, as long as I had a compatible firmware, I could root without unlocking the bootloader.
2. Will I lose any DRM Keys, proprietary features (Force Touch, Themes etc) through unlocking the bootloader and/or rooting? If so, can these be restored afterwards, while retaining root?
Again, with the Sony, unlocking the bootloader would result in losing DRM Keys related to visual enhancements, and were required to be backed up (via TABackup) prior to unlocking the bootloader. These could then be restored after root, and function as normal.
3. If you do lose features, and they can't be restored while keeping root. If I flash a stock ROM back on, losing root in the process, will these features also be restored?
Thanks
Click to expand...
Click to collapse
1) I used the SRK Tool (http://forum.xda-developers.com/p9-plus/development/tool-srk-tool-huawei-bootloader-root-t3405999) and it showed step by step on rooting. Unlocking bootloader seems to be one of the steps before rooting. Maybe you can ask somboons about it.
2) For me, unlocking the bootloader basically resets my phone. And added a warning just before the phone bootup to android (from cold state or off state) that the bootloader has been unlocked and the phone is not trusted now. Just need to restore the apps and other data through the HiSuite backups after unlocking and rooting seems to be fine. Not sure about DRM keys, and others as didn't try those out before doing bootloader unlock. But I did lost my remote set up as it was not part of the HiSuite's data backup.
3) Do a backup with HiSuite should be able to help you. Just need to identify in the HiSuite that the apps and their data is being backed up.
prismfire said:
1) I used the SRK Tool (http://forum.xda-developers.com/p9-plus/development/tool-srk-tool-huawei-bootloader-root-t3405999) and it showed step by step on rooting. Unlocking bootloader seems to be one of the steps before rooting. Maybe you can ask somboons about it.
Click to expand...
Click to collapse
Thanks mate, I did have a look at that thread as well, and another (less detailed) post. Was just wanting to confirm if there was any other method without need for bootloader unlocking. Figure the less things to modify, the less chance of something going wrong, which has worked well for me so far.
prismfire said:
2) For me, unlocking the bootloader basically resets my phone. And added a warning just before the phone bootup to android (from cold state or off state) that the bootloader has been unlocked and the phone is not trusted now. Just need to restore the apps and other data through the HiSuite backups after unlocking and rooting seems to be fine. Not sure about DRM keys, and others as didn't try those out before doing bootloader unlock. But I did lost my remote set up as it was not part of the HiSuite's data backup.
Click to expand...
Click to collapse
Any way to remove that message while retaining root? Sounds similar to the 'yellow triangle' back when I had an S2, but that was able to be removed, is this the same?
Not too worried about backing up apps & data at the moment, I haven't fully set up my phone as I realised it would most likely be lost upon rooting. But thanks for the heads up!
prismfire said:
3) Do a backup with HiSuite should be able to help you. Just need to identify in the HiSuite that the apps and their data is being backed up.
Click to expand...
Click to collapse
Sorry I was more thinking along the lines of, if any P9+ exclusive features were to be lost during root, could they easily be restored simply by flashing a stock ROM again? Apps & app data seem to be easy enough to restore via HiSuite/Titanium etc
djyoshii said:
Thanks mate, I did have a look at that thread as well, and another (less detailed) post. Was just wanting to confirm if there was any other method without need for bootloader unlocking. Figure the less things to modify, the less chance of something going wrong, which has worked well for me so far.
Any way to remove that message while retaining root? Sounds similar to the 'yellow triangle' back when I had an S2, but that was able to be removed, is this the same?
Not too worried about backing up apps & data at the moment, I haven't fully set up my phone as I realised it would most likely be lost upon rooting. But thanks for the heads up!
Sorry I was more thinking along the lines of, if any P9+ exclusive features were to be lost during root, could they easily be restored simply by flashing a stock ROM again? Apps & app data seem to be easy enough to restore via HiSuite/Titanium etc
Click to expand...
Click to collapse
The orange colored message i read from somewhere that it's Android security implementation standard or something. There's red message also which renders the whole phone can not boot in unless being reset.
In terms of the exclusive apps, not that I know of. Checked with my friend who kept her device as it is, without all the unlock and rooting, and compare with my device which went through and upgrade, unlock and a rooting process - no missing apps noticed.
Thanks guys
prismfire said:
The orange colored message i read from somewhere that it's Android security implementation standard or something. There's red message also which renders the whole phone can not boot in unless being reset.
In terms of the exclusive apps, not that I know of. Checked with my friend who kept her device as it is, without all the unlock and rooting, and compare with my device which went through and upgrade, unlock and a rooting process - no missing apps noticed.
Click to expand...
Click to collapse
I read ur conversation and I have been wondering if it's safe so thank you. But I still have 1 question "if I change my oem can I still use my 2 sims"?
prismfire said:
The orange colored message i read from somewhere that it's Android security implementation standard or something. There's red message also which renders the whole phone can not boot in unless being reset.
In terms of the exclusive apps, not that I know of. Checked with my friend who kept her device as it is, without all the unlock and rooting, and compare with my device which went through and upgrade, unlock and a rooting process - no missing apps noticed.
Click to expand...
Click to collapse
So i've successfully rooted the phone, and yeah I get that 'your device has been unlocked and isn't safe' message on boot. It's not too much of a bother, besides being unsightly, but I don't really reboot my phone too often anyway.
I haven't noticed anything missing either, a few minor bugs have started to appear, but that might have to do with Xposed (I would guess).
Thanks for the advice & help!
Abdo2 said:
I read ur conversation and I have been wondering if it's safe so thank you. But I still have 1 question "if I change my oem can I still use my 2 sims"?
Click to expand...
Click to collapse
Dear Abdo2,
I'm not knowledgeable about the term oem here.
But if it is an issue of dual sim usage, I presume it's built into the ROM? What I know is all P9+ are hybrid dual sim, so it should be part of the ROM that you have.
I'm using VIE-L29C636B170. And it have the dual sim support in-built...although I've not used it yet.
See if anyone knowledgeable to your question passing by here can answer you. If not, maybe you can try the question & answer thread. Or post as another new thread if really no one got your question.
Regards.
---------- Post added at 02:39 PM ---------- Previous post was at 02:29 PM ----------
djyoshii said:
So i've successfully rooted the phone, and yeah I get that 'your device has been unlocked and isn't safe' message on boot. It's not too much of a bother, besides being unsightly, but I don't really reboot my phone too often anyway.
I haven't noticed anything missing either, a few minor bugs have started to appear, but that might have to do with Xposed (I would guess).
Thanks for the advice & help!
Click to expand...
Click to collapse
Dear djyoshii,
Good to know.
About the security message, one of it is mentioned here:
https://source.android.com/security/verifiedboot/verified-boot.html
For minor bugs, I'm not sure what you have. I've 3 games and 1 app that behaves not like when I used my previous phone (on Android 5.0). That's around 3-5% of all the apps that I used (meaning, majority works fine). Of those some of them related to Android 6.0 issue (actually the apps not updated for the Android version well). So, for me generally I would think it's marshmallow thing.
Regards.
Hi,
long time htc user (always totally unlocked) but looking to get a p9 plus for my wife (this is the important part).
can someone give me a simple answer...
if i only root the phone (for titanium backup mainly and maybe some cosmetic mods) will i be able to unroot it and return it under warranty?
phones here in Dubai are all unbranded so no problems there.
I have no need to unlock bootloader (yet )
gazzacbr said:
Hi,
long time htc user (always totally unlocked) but looking to get a p9 plus for my wife (this is the important part).
can someone give me a simple answer...
if i only root the phone (for titanium backup mainly and maybe some cosmetic mods) will i be able to unroot it and return it under warranty?
phones here in Dubai are all unbranded so no problems there.
I have no need to unlock bootloader (yet )
Click to expand...
Click to collapse
Dear gazzacbr,
From what I tried (been a while since I last did this), one will have to unlock the bootloader first before rooting. Apparently rooting is the last step of the whole process (if you are using the SRK tools). Now, to go back to the status of unrooted, I just use the superSU's total unroot option to unroot. And to go further back to bootloader, there is an option within SRK tool but my last attempt failed to relock the bootloader back. Didn't spend so much time to play around with the unlocking the bootloader after that. So, I just use as is - unlocked bootloader with no root.
One thing you need to note, for titanium backup, I end up just using their own desktop application called HiSuite. It does backup app and app data for you. Not system apps' data though. For theme customisation, MIUI do have a friendly Themer app that you can use to change the look. The corresponding theme files (*.hwt) are zipped, so you can always use 7zip to open and edit the assets inside to the one that you want.
Ok, thanks for the good info @prismfire. As long as it could be rooted sometime later then thats fine. Will pick up one this weekend.
Am going to be jealous though as I guess it's a step up from my 'old' M8
Sent from my HTC One_M8 dual sim using XDA-Developers mobile app

pixel 4 boot hang

welp. A month back I pulled my phone from my pocket and it was stuck on the boot screen.
I can only guess it came on in my pocket and triggered the update I was going to deal with that coming Monday.
And I guess the update had failed.
I had no time to deal with it till now. I side loaded the latest OTA update, and it's changed nothing.
Is there anything else I can try to either get it to boot or get access to the storage to recover data from it?
OhYou_ said:
welp. A month back I pulled my phone from my pocket and it was stuck on the boot screen.
I can only guess it came on in my pocket and triggered the update I was going to deal with that coming Monday.
And I guess the update had failed. I had no time to deal with it till now. I side loaded the latest OTA update, and it's changed nothing.
Is there anything else I can try to either get it to boot or get access to the storage to recover data from it?
Click to expand...
Click to collapse
If your bootloader is locked there is nothing else you can really do. Flashing the full image would likely bring it right back with your data intact. If BL locked, the only options you have are in the stock recovery. You can side load OTA's via recovery using adb, but it is restricted to that. If you didn't have usb debugging already enabled you can't use push/pull or use any other commands, and your data is encrypted. There is only a very slim chance doing a FDR from recovery would get you back into System. Very slim. Hopefully you purchased through the Google Store, otherwise your only recourse is to go back to the store/carrier where you bought it.
v12xke said:
If your bootloader is locked there is nothing else you can really do. Flashing the full image would likely bring it right back with your data intact. If BL locked, the only options you have are in the stock recovery. You can side load OTA's via recovery using adb, but it is restricted to that. If you didn't have usb debugging already enabled you can't use push/pull or use any other commands, and your data is encrypted. There is only a very slim chance doing a FDR from recovery would get you back into System. Very slim. Hopefully you purchased through the Google Store, otherwise your only recourse is to go back to the store/carrier where you bought it.
Click to expand...
Click to collapse
Yes it's locked. I did not much to the phone because it is a company phone. It was purchased through Verizon.
I'm pretty confident that a factory reset will fix it, from my research on it, but I'm going to keep holding off and try the next OTA update before giving up.
It's just unfortunate because as it does have a great camera, I used it a lot for taking pictures when I didn't have a dslr on hand. So a few trips worth of pictures are on it and I only pulled a few off.
I usually backup all that before updating, but didnt get a chance to because it decided to just do it in my pocket.

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