Broken screen, need help unlocking phone - Xperia Z Q&A, Help & Troubleshooting

Hello everyone. So recently, I dropped my phone and I cracked its screen. My phone is not rooted, and I am trying to get my contacts, whatsapp, and all other media files out of it. But as there is a pattern lock on my phone, when I connect it to the PC, it wont work unless I open the lock, which I cannot do. So I need help, if there is anyway to access the phone?
Thanks,

If the screen is still able to display a picture, connect a mouse with an appropriate adaptor and use it to unlock the screen.
Or, if ADB debug was enabled, you could try thiswww.addictivetips.com/android/how-to-bypass-disable-pattern-unlock-on-android-via-adb-commands/

Related

[Q] Broken screen trying to recover data

Hi,
I broke the screen of my samsung note a while back. The glass is okay, it is the inner screen which is showing a little crack when looked at from an angle. The day it broke i was able to see the screen but after 1 day the screen has become completely black. I am not in my home country and hence can not get the screen repaired, and need some of the files from phone really badly. The trouble is I can not unlock the phone, as i am not sure of what is happening on screen.
I tried to recover data but the phone is locked. If i can either turn on the wifi or 3G of my device by some way ( then I can excess the samsungdive application and unlock my phone) or if I can bypass the pattern somehow or can enter it via pc ( like in know there exist some screen monitoring applications for android 2.0 and below) i can enter inside the phone. I have been trying a lot of stuff and I dnt want to blindly reset my phone ( i think if i reset it I should be able to unlock it). Is there any other option anyone can suggest me.
Thanks in advance.
Ankur_ said:
Hi,
I broke the screen of my samsung note a while back. The glass is okay, it is the inner screen which is showing a little crack when looked at from an angle. The day it broke i was able to see the screen but after 1 day the screen has become completely black. I am not in my home country and hence can not get the screen repaired, and need some of the files from phone really badly. The trouble is I can not unlock the phone, as i am not sure of what is happening on screen.
I tried to recover data but the phone is locked. If i can either turn on the wifi or 3G of my device by some way ( then I can excess the samsungdive application and unlock my phone) or if I can bypass the pattern somehow or can enter it via pc ( like in know there exist some screen monitoring applications for android 2.0 and below) i can enter inside the phone. I have been trying a lot of stuff and I dnt want to blindly reset my phone ( i think if i reset it I should be able to unlock it). Is there any other option anyone can suggest me.
Thanks in advance.
Click to expand...
Click to collapse
you can unlock via samsung dive for sure, dont you see anything when you plug your phone to via USB?
treacherous_hawk said:
you can unlock via samsung dive for sure, dont you see anything when you plug your phone to via USB?
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Click to collapse
Hi,
I do not think you can unlock via samsungdive if your phone is not connected to internet. Since my phone is not connected to internet i can not do that via samsungdive.
Thanks
Ankur
Ankur_ said:
Hi,
I do not think you can unlock via samsungdive if your phone is not connected to internet. Since my phone is not connected to internet i can not do that via samsungdive.
Thanks
Ankur
Click to expand...
Click to collapse
again:- what happens when you connect your phone to pc via USB.
treacherous_hawk said:
again:- what happens when you connect your phone to pc via USB.
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Click to collapse
Sorry for not giving full information in last post.
When I connect the phone via usb. It comes as a media device in pc. But when i try to import files or anything it shows nothing available. Also in Samsung kies it comes up as connected but locked. It tells to unlock the device.
Ankur_ said:
Sorry for not giving full information in last post.
When I connect the phone via usb. It comes as a media device in pc. But when i try to import files or anything it shows nothing available. Also in Samsung kies it comes up as connected but locked. It tells to unlock the device.
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Click to collapse
which rom and which kernel were you on?
treacherous_hawk said:
which rom and which kernel were you on?
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Click to collapse
I just had the jelly bean update on note. So I am running the default Rom and Kernel ( which should be there after official update). Though I am not that aware about this information.
Ankur_ said:
I just had the jelly bean update on note. So I am running the default Rom and Kernel ( which should be there after official update). Though I am not that aware about this information.
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Click to collapse
wasnt your data (2G or 3G) already on? if the data was already on and if you restart the computer it still remains on, moreover there is no harm in trying to unlock from samsungdive. i have lot of ideas coming to my mind but dont know if they would make any sense or may be there is a simple way to do it but i cant think of it.

Stock Z1 Locked

Can anyone help me?!?! I have a stock Z1 on T-Moible. The screen cracked by itself, and digitizer will not work. I can not access the phone via usb, I plug it into my PC it sees it but will not see content due to the password lock. Not sure is USB debugging is on...most likely not.
I have photos of a friend that has passed I would like to save them. Sony will fix the screen for me but they will wipe it clean in the process.
I've downloaded ABT but not sure how to use it .or it's not seeing the device due to debugging not on. I desperate here any help would be appreciated!
Odisiv said:
Can anyone help me?!?! I have a stock Z1 on T-Moible. The screen cracked by itself, and digitizer will not work. I can not access the phone via usb, I plug it into my PC it sees it but will not see content due to the password lock. Not sure is USB debugging is on...most likely not.
I have photos of a friend that has passed I would like to save them. Sony will fix the screen for me but they will wipe it clean in the process.
I've downloaded ABT but not sure how to use it .or it's not seeing the device due to debugging not on. I desperate here any help would be appreciated!
Click to expand...
Click to collapse
Get a USBOTG cable and use a mouse to transfer the photos to an external sd card

Cracked screen, picture recovery =(

My daughters tablet has a broken screen to the point that it no longer displays. If i connect it to my pc it shows up but needs to be unlocked, some videos exist under her child profile that I really wanted to get. It is a fire 7 2015 so from reading I can't display to a tv and try to use an external device to unlock it. Is it possible to use a keyboard and some key combination would bring up the unlock prompt and then enter the password that way? If I can unlock it some how I can get the data from my pc easily.
Thank you for any help you are able to provide.
mentalcase87 said:
My daughters tablet has a broken screen to the point that it no longer displays. If i connect it to my pc it shows up but needs to be unlocked, some videos exist under her child profile that I really wanted to get. It is a fire 7 2015 so from reading I can't display to a tv and try to use an external device to unlock it. Is it possible to use a keyboard and some key combination would bring up the unlock prompt and then enter the password that way? If I can unlock it some how I can get the data from my pc easily.
Thank you for any help you are able to provide.
Click to expand...
Click to collapse
Nope - would compromise data/device security. You can try the two methods described in the linked article; however, they assume the panel is still working but doesn't respond to touch input.
http://www.tomsguide.com/faq/id-3165960/access-locked-android-phone-cracked-screen.html
As an alternative you could replace the screen or transfer the 'guts' of your daughter's unit to one with a good screen but suffering some other fault.

P20 PRO - Enabling debugging USB on a blacked out screen

Hi everyone.\
My new phone screen has died. It is completely black and being under a month old the supplier has agreed to replace it for me.
The only problem is I would like to back up my data before sending it back as it has sentimental photos of my child's first Christmas.
I thought I had selected- back up to cloud but while checking my gmail account this doesn't seem to be the case, I also didnt select enable usb debugging either.
Because of this, as you can imagine, I can't access my phone via my pc at all. All extraction apps also require the usb debugging to be enabled and because my screen is completely blank I cant do this.
I have tried casting and mirroring my phone too, with the hope of being able to actually see the screen I could select what I need to and then use hi suite to retrieve my data, but again as I cant see the screen I cant give permissions or downloads apps for android etc
I am at a complete lost, and literally have tried everything I can think off.
Please can someone help save the day!
Use usb c to hdmi cable!

Broken screen and backup

hello, ive drop my phone the other day and i cant see nothing on the screen. Is there a way to backup my date before sending it to repair. Ive tried using a otg mouse but doesent work. Was looking online for some mirroring app but nothing works, im sure ive got developer mode on. Just order a mhl to hdmi to see if it works. is there anyone that can guide me in the right direction so after connecting my phone can acces huawei backup or other app. thnks in advance
What happens if you connect to HiSuite? If only screen is broken you should be able to copy your data !
I need to allow from phone in order to connect
daniel oprea said:
I need to allow from phone in order to connect
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ahh.. damn.. thats true!!
is the touch function still working ?
if yes, just unlock it using face unlock or fingerprint,
plug to pc, and tap around the area where you normally tap "Transfer Files" upon plugging to PC,
hopefully you managed to tap it on the right place,
once it detected by the PC, just do adb pull comand from adb to manually backup data or even whole media
otonieru said:
is the touch function still working ?
if yes, just unlock it using face unlock or fingerprint,
plug to pc, and tap around the area where you normally tap "Transfer Files" upon plugging to PC,
hopefully you managed to tap it on the right place,
once it detected by the PC, just do adb pull comand from adb to manually backup data or even whole media
Click to expand...
Click to collapse
The touch i thing it stopped working, and cant see anything, the phone was restarted and requires pin entry. I was looking to acces phone memory without unlocking phone.

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