warranty and bootloader status - Xperia Z1 Q&A, Help & Troubleshooting

hi, my z1 has a broken vibration motor. My phone is in warranty so i want to send it to repair. my bootloader is unlocked but i can re-lock it and i also have ta partition saved.
so can i send the phone without re-lock the ottloader or can i have problem with warranty?
if i have to relock it, can i relock it simply with flashtool o r i have to re-flash the ta-partition?

fer2503 said:
hi, my z1 has a broken vibration motor. My phone is in warranty so i want to send it to repair. my bootloader is unlocked but i can re-lock it and i also have ta partition saved.
so can i send the phone without re-lock the ottloader or can i have problem with warranty?
if i have to relock it, can i relock it simply with flashtool o r i have to re-flash the ta-partition?
Click to expand...
Click to collapse
Flash full ftf and restore ta partition to be sure.

mischa_martin said:
Flash full ftf and restore ta partition to be sure.
Click to expand...
Click to collapse
Thanks, i want to ask If they can change my display with a new One bacause i have One of the first unit that have bad colours

fer2503 said:
Thanks, i want to ask If they can change my display with a new One bacause i have One of the first unit that have bad colours
Click to expand...
Click to collapse
I'd give u a tip bro
Back up your current TA too with BL unlocked and save it in your pc, then restore your ta which is made before the first time u unlock bl, then flash a stock ftf and u go to sony.
When u get your phone back, get restore your ta from unlocked bootloader again, then u immediately have your phone unlocked again

KWOKSFUNG said:
I'd give u a tip bro
Back up your current TA too with BL unlocked and save it in your pc, then restore your ta which is made before the first time u unlock bl, then flash a stock ftf and u go to sony.
When u get your phone back, get restore your ta from unlocked bootloader again, then u immediately have your phone unlocked again
Click to expand...
Click to collapse
So do you think that is better a ta of unlocked bootloader? I can unlock it without problem

fer2503 said:
So do you think that is better a ta of unlocked bootloader? I can unlock it without problem
Click to expand...
Click to collapse
u may unlock it yourself again, it will work as u expect but this way of unlock wipe your data and would take a bit more time
using the ta trick wont wipe it and it just takes 2 second, u dont have to type the unlock code bla bla bla

fer2503 said:
Thanks, i want to ask If they can change my display with a new One bacause i have One of the first unit that have bad colours
Click to expand...
Click to collapse
just mention the issue and ask for a replacement. I got mine replaced 4 times.

Wolfmachine said:
just mention the issue and ask for a replacement. I got mine replaced 4 times.
Click to expand...
Click to collapse
what issue? the washed out colors?

Related

[Q] How to backup TA, MAC and IMEI with unlocked BL?

Greetings to everyone
I have already unlocked BL & rooted my 4.3 xperia Z1 with CWM recovery installed... the camera and everything works fine
So, how to backup TA, MAC and IMEI with unlocked BL? I want to avoid any furthur losing possibility of them
Sorry If this a repeated question but I have searched a lot before posting this
thank you
You can't Backup your TA if you Unlocked your Bootloader. You lost your DRM keys permanently. You will not be able to re-lock you bootloader and you are not covered by your warranty. Sorry but you should read carefully before do anything.
Yeah, too late, you should have done this before the unlock....
eclyptos said:
You can't Backup your TA if you Unlocked your Bootloader. You lost your DRM keys permanently. You will not be able to re-lock you bootloader and you are not covered by your warranty. Sorry but you should read carefully before do anything.
Click to expand...
Click to collapse
oh.. I hope everything will still fine .. but I saw option in flashtool to relock BL.. it won't relock my phone ?? ... and what is the safe way to update my device firmware when 4.4 kitkat arrives to xperia z1 ??? and what are the risks now ?? what I must avoid and never do ?? any advices for me ???... sure it's better to stay one 4.3 without root rather than breaking my phone
thank you
ghostman2 said:
Yeah, too late, you should have done this before the unlock....
Click to expand...
Click to collapse
yeah I realize that .. I was on HTC before and I didn't know that the unlock BL is like that in SONY .. it's all my fault
Hani88 said:
oh.. I hope everything will still fine
Click to expand...
Click to collapse
Should be all fine but the safest way was backup TA first because if one day happen something on your phone you can't go via warranty.
Hani88 said:
.. but I saw option in flashtool to relock BL.. it won't relock my phone ??
Click to expand...
Click to collapse
You still losing your DRM keys so even if he does it's compromise, no x-reality, bionz engine and bravia.
Hani88 said:
... and what is the safe way to update my device firmware when 4.4 kitkat arrives to xperia z1 ???
Click to expand...
Click to collapse
This is not a problem, the FTFs will be upload here on XDA like for .290 and Custom Roms as well.
Hani88 said:
and what are the risks now ??
Click to expand...
Click to collapse
This is what we said already, the risk is if you brick the phone and the warranty will not cover that.
Hani88 said:
what I must avoid and never do ?? any advices for me ???... sure it's better to stay one 4.3 without root rather than breaking my phone
Click to expand...
Click to collapse
You don't have to avoid anything just read carefully everything when you try to do something. My advice is now to wait for the confirmed and safe way to root or update. In your position you already lost the safest way so I will root, update or flash custom roms to enjoy the phone but remember, it's your own risk and responsability.
Ive done the same, came from HTC.....so I will still have all tge features unless I flash say cm11 and try to go back to a Sony based rom?
Sent from my C6903 using XDA Premium 4 mobile app

[Q] Bootlader

i had checked that code for checking boot loader it says yes
it means my boot loader is unlocked or not
if its unlcoked then what should i do because i had purchase this mobile before 2 days
so please revert
Azhar
azhar.munshi said:
i had checked that code for checking boot loader it says yes
it means my boot loader is unlocked or not
if its unlcoked then what should i do because i had purchase this mobile before 2 days
so please revert
Azhar
Click to expand...
Click to collapse
It means that you can unlock your bootloader... It doesn't come unlocked you have to unlock it..
Refer this for more information http://forum.xda-developers.com/showthread.php?t=2354721
For Root refer this http://forum.xda-developers.com/showthread.php?t=2440375
HIT THANKS IF YOU LIKE MY WORK!..
i want to ask you something my last mobile is Samsung galaxy r
when we install kernel there is warning or yellow triangle sign is coming rest things work fine
download count also increases
i want to know that if i root Sony sp then like some things happen
i have to submit my full imei number to Sony
if i lock boot loader again then i can regain my warranty if my imei number is with sony
Azhar
There is no flash counter to worry about with Sony phones...... Once you have unlocked bootloader your warranty is void even if you relock it.
Rooting does not void warranty.
Sent from my C5303 using Tapatalk
zolaisugly said:
Once you have unlocked bootloader your warranty is void even if you relock it.
Click to expand...
Click to collapse
Why?? I will relock bootloader, restore DRM keys, flash stock rom and will have same system when was when I bought the phone.
That I have "order" unlocking bootloader key doesen't mean that I did it.
smogf said:
Why?? I will relock bootloader, restore DRM keys, flash stock rom and will have same system when was when I bought the phone.
That I have "order" unlocking bootloader key doesen't mean that I did it.
Click to expand...
Click to collapse
Read this in particular the very bottom paragraph....
http://unlockbootloader.sonymobile.com/instructions
Sent from my Nexus 7 using Tapatalk
Yes. But when you relock it, restore TA partition and flash stock there will be no sign that you have done it.
You may be correct... but most people will say that unlocking bootloader well void the warranty.
Sent from my C5303 using Tapatalk
smogf said:
Yes. But when you relock it, restore TA partition and flash stock there will be no sign that you have done it.
Click to expand...
Click to collapse
Yes, but you have given the imei of your device to Sony in order to get the unlock code. So if something happens to you phone and you get it at a Sony repairing center, the first thing they do is to read the imei from your device and check if it is in there database
Sent from my Xperia SP using Tapatalk
zolaisugly said:
You may be correct... but most people will say that unlocking bootloader well void the warranty.
Sent from my C5303 using Tapatalk
Click to expand...
Click to collapse
Yes. But when youcrelock it your warrany magically came back
AnDas said:
Yes, but you have given the imei of your device to Sony in order to get the unlock code. So if something happens to you phone and you get it at a Sony repairing center, the first thing they do is to read the imei from your device and check if it is in there database
Click to expand...
Click to collapse
And so?? They also have my phone in database when I bought it. I dont understand your reasoning.
I have buy a bulb yesterday. Just in case. Thats mean that I have to immediately change it??
No.
And for confirmation.
I ave do it twice.
First with my old LG GT540. (Stock -> root -> cyanogenmod (warranty off) -> flash stock without recovery, and fastboot (warranty on)
Second. Xperia SP (Stock -> root -> bootloader unlock (warranty off) -> existenz -> relocking BL -> Restoring TA -> Stock ROM (warranty on)
Both of them was rapairing without aditional costs.
End.
--------
Send with Tapatalk from Xperia SP

Unlocking the bootloader, TA backup and the warranty

Hi,
i want to unlock my bootloader, so i made a backup with Devshafts TA Backup v9.10. The backup is a 112kb big zip file and 2mb big, when i uncompress it, i made a dry run to test it, everything seems ok.
To unlock my bootloader i must send my IMEI nr. to Sony.
My Question is, do they notice that i unlocked my XSP, even after relocking it with the TA Backup, by my IMEI nr that they have?
That would mean my warranty is voided even if i relock it?
Or am i wrong at some point?
Thank you for your help!
Well you lost your warranty if you Unlock your bootloader but I've never heard or read somewere that Sony (or the repair places) are using some kind of Database to check which IMEI has been used to get an Unlock Code.
If you relock the bootloader and restore the TA partition there is no evidence of any unlock.
mrjraider said:
Well you lost your warranty if you Unlock your bootloader but I've never heard or read somewere that Sony (or the repair places) are using some kind of Database to check which IMEI has been used to get an Unlock Code.
If you relock the bootloader and restore the TA partition there is no evidence of any unlock.
Click to expand...
Click to collapse
That concerns me a bit.I have locked and unlocked my bootloader several times but i dont remember backung up my TA partition...... is there any way to restore it to factory status again ?
jackaros said:
That concerns me a bit.I have locked and unlocked my bootloader several times but i dont remember backung up my TA partition...... is there any way to restore it to factory status again ?
Click to expand...
Click to collapse
No Backup of the TA partition?
Well thats not smart. Why is no one reading the tutorials?
First lines of the tutorial from Doomlord:
this is the official way to unlock bootloader
if you want to keep ur DRM keys, first root device and then check this out
Warning!
This procedure will wipe the /data partition of your phone, so you will loose all ur stored data, settings. INTERNAL SDCARD will BE WIPED!!!
For Xperia™ devices released 2013 or later (for example Xperia™ Z and Xperia™ ZL), the SD card of your device will be formatted and you will lose all content (for example photos, music, videos) when you unlock the boot loader.
DRM keys WILL be lost forever
Originally Posted by schaggo View Post
I'd add what losing DRM keys means, e.g. no more Music ID/Gracenote within the Walkman app plus probably most importantly, as asked all the time and all over the place in the T/mint forums: loss of Bravia Engine.
older Xperia devices sometimes got issues after unlock of bootloader (BRICK after FOTA update) - you have been warned
Click to expand...
Click to collapse
mrjraider said:
No Backup of the TA partition?
Well thats not smart. Why is no one reading the tutorials?
First lines of the tutorial from Doomlord:
Click to expand...
Click to collapse
I know that was stupid of me .About a week after unlocking my BL i saw this post and felt stupid so there is no way to get my original TA partition?
jackaros said:
I know that was stupid of me .About a week after unlocking my BL i saw this post and felt stupid so there is no way to get my original TA partition?
Click to expand...
Click to collapse
Absolutely ... NO. Your device will be hard-bricked if you try to restore TA backup took from another one.
silveraero said:
Absolutely ... NO. Your device will be hard-bricked if you try to restore TA backup took from another one.
Click to expand...
Click to collapse
That would be a moronic thing to do ... if its not your of for your device you shall not flash it
jackaros said:
That would be a moronic thing to do ... if its not your of for your device you shall not flash it
Click to expand...
Click to collapse
Ya, so you know that if you lost the TA partition, you can't get that back.
silveraero said:
Ya, so you know that if you lost the TA partition, you can't get that back.
Click to expand...
Click to collapse
Well ok if its gone its gone ill watch from now on thank you

[Q] Relock bootloader - warranty

If I received unlock code from Sony, unlocked phone via official way, than relocked bootloader and restored TA is there any way that service will detect if bootloader is relocked?
johnny212 said:
If I received unlock code from Sony, unlocked phone via official way, than relocked bootloader and restored TA is there any way that service will detect if bootloader is relocked?
Click to expand...
Click to collapse
I think sony is only able to see especially if your request code!! but the operator does not see it because he lacks experience lool he does not know the word bootloader!
why this issue ??
johnny212 said:
If I received unlock code from Sony, unlocked phone via official way, than relocked bootloader and restored TA is there any way that service will detect if bootloader is relocked?
Click to expand...
Click to collapse
I dont't think so, because you can request the code and never use it. Restoring TA brings the phone back to state like it was never unlocked. Nobody can tell if you unlocked bootloader or not. If you relock bootloader via flashtool instead via restoring TA backup, then they can tell you relocked it because your DRM keys will be missing. You are safe.
merci
zeroed said:
I dont't think so, because you can request the code and never use it. Restoring TA brings the phone back to state like it was never unlocked. Nobody can tell if you unlocked bootloader or not. If you relock bootloader via flashtool instead via restoring TA backup, then they can tell you relocked it because your DRM keys will be missing. You are safe.
Click to expand...
Click to collapse
well summarized ! only restore TA solution !!!
ok
johnny212 said:
Ya, but I sent him device and they resent me it back cause of non official software (my fault!!! ). I don't want the same story again
Click to expand...
Click to collapse
relock via TA and restore via pc compagnion !!!
<deleted>
johnny212 said:
But if I did these steps:
1 Relock bootloader via flashtool
2 Repair via PC Companion
3 Install root and restore TA Partition
4 Install official firmware from here: http://forum.xda-developers.com/xperia-z/general/stock-xperia-z-c6603-10-5-0-230-central-t2759584
Is there ANY chance they will detect it?
Click to expand...
Click to collapse
No is the simple answer.
I don't know if they have the tools to check such things, but they most probably will only check if official fw == 1 &if bootloader lcoked == 1.
I normal language: They will only check if you have official fw and if your bootloader is locked.
ok
is it normal that the "TA backup" is 160 kilobytes? i did a backup sometime ago.. but 160kb is not really much.. i thought it would be 800mb or something
rockyy said:
is it normal that the "TA backup" is 160 kilobytes? i did a backup sometime ago.. but 160kb is not really much.. i thought it would be 800mb or something
Click to expand...
Click to collapse
Yes, it's normal. My own backput weight is only 121KB.

Proximity sensor always enabled

Hi guys, I've repaired my Z3+ but now the proximity sensor stays always on so on phone call the screen stay black even if I press the power button.
Is there a way to disable the sensor so I can enable and lock screen on call just by the power button? I'm seeing some app on the play store but I prefer a tips from you before make some other damage.
If it's possible without root, but if the only solution need root (so unlock the bootloader) I'll do it.
Thank you
Up
have you tried flashing the phone?
zemetal said:
have you tried flashing the phone?
Click to expand...
Click to collapse
Nope, if possible I would try other chance and then go to flash the phone for the last chance
zippo7kyller said:
Nope, if possible I would try other chance and then go to flash the phone for the last chance
Click to expand...
Click to collapse
you can flash the phone with the correct version and region, just select flash system only, you won't lose any of your data, i did that several time for testing mods, don't forget to backup TA partitions if your BL is locked, just in case :highfive:
P.S: you don't need to unlock bootloader to flash the system partition
zemetal said:
you can flash the phone with the correct version and region, just select flash system only, you won't lose any of your data, i did that several time for testing mods, don't forget to backup TA partitions if your BL is locked, just in case :highfive:
P.S: you don't need to unlock bootloader to flash the system partition
Click to expand...
Click to collapse
Oh good! U think that this may solve the problem? Can you link me to a reliable tutorial to flash the system and make a backup?
Thank you very much :fingers-crossed:
zippo7kyller said:
Oh good! U think that this may solve the problem? Can you link me to a reliable tutorial to flash the system and make a backup?
Thank you very much :fingers-crossed:
Click to expand...
Click to collapse
well, am not sure, but it's worth a try
1. http://forum.xda-developers.com/cro...xperifirm-xperia-firmware-downloader-t2834142
2. http://www.flashtool.net/downloads.php
3. http://www.xperiablog.net/2014/08/1...re-files-using-xperifirm-and-flashtool-guide/
4. http://forum.xda-developers.com/z5-compact/general/flashtool-how-to-flash-sony-xperia-z5-t3425367
p.s:
1. download the correct firmware version and region for your phone
2. in the firmware selector in flashtool, under "sin" section, check everything except system. and under misc TA, check everything.
3. leave all the other check boxes UNCHECKED
zemetal said:
you can flash the phone with the correct version and region, just select flash system only, you won't lose any of your data, i did that several time for testing mods, don't forget to backup TA partitions if your BL is locked, just in case :highfive:
P.S: you don't need to unlock bootloader to flash the system partition
Click to expand...
Click to collapse
Why back up TA if he is locked bootloader? As far as I know flashing .ftf file with flashtool doesn't affect TA partition. Am I right? I have made my all flashing with flashtool by selecting all wipes in wipe section. BTW I am locked bootloader Z3+ E6553 .305 firmware
cashflow67 said:
Why back up TA if he is locked bootloader? As far as I know flashing .ftf file with flashtool doesn't affect TA partition. Am I right? I have made my all flashing with flashtool by selecting all wipes in wipe section. BTW I am locked bootloader Z3+ E6553 .305 firmware
Click to expand...
Click to collapse
just saying, because am on unlocked BL. precautions? huh
zemetal said:
just saying, because am on unlocked BL. precautions? huh
Click to expand...
Click to collapse
How did you dare unlock your bootloader? photo quality, image enchanments were same after you restored your TA back up? Because once I tried to unlock my old Z1 bootloader, my phone really f.. up even if I restored my TA back up. I had regret to unlock it, so I'm really scared to unlock it again
cashflow67 said:
How did you dare unlock your bootloader? photo quality, image enchanments were same after you restored your TA back up? Because once I tried to unlock my old Z1 bootloader, my phone really f.. up even if I restored my TA back up. I had regret to unlock it, so I'm really scared to unlock it again
Click to expand...
Click to collapse
well and awesome guy made this :highfive: :
http://forum.xda-developers.com/crossdevice-dev/sony/xperia-z1-z2-z3-series-devices-drm-t2930672
everything works perfect, just when there's OTA updates, i gotta download the whole ftf file and flash via flashtool, but that's not a big deal
My Z3+ got the same problem. Proximity sensor was always on.
Sent it to SONY repair center, they did a recalibration.
I'm just curious how can i do it myself? Where is this option to recalibrate proximity switch?

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