Samsung Keyboard crash - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

I love my new Note 4, but I experience twice in the last week of this new phone that is says: Samsung Keyboard has stopped working and then the keyboard would be stuck at the bottom of the screen. After trying to fix it for a few seconds, it would reboot itself. Anyone else has this problem? Solutions?

Try clearing the cache maybe that will help.

im also having the same exact problem after updating to lollipop. I've wiped cache in boot and all it did was cause one of my chargers to not fast charge anymore. but my keyboard is still crashing atleast 5 times a day. this happens whenever I long press and letter for a symbol, it doesnt matter what app im in, if i try to type a symbol through shortcut by long pressing a letter, 4 out of 5 times my keyboard will crash. I've been trying to find the solution to this but no luck.

re: keyboard
gcastilloo said:
Try clearing the cache maybe that will help.
Click to expand...
Click to collapse
Coolboys32 said:
im also having the same exact problem after updating to lollipop. I've wiped cache in boot and all it did was cause one of my chargers to not fast charge anymore. but my keyboard is still crashing atleast 5 times a day. this happens whenever I long press and letter for a symbol, it doesnt matter what app im in, if i try to type a symbol through shortcut by long pressing a letter, 4 out of 5 times my keyboard will crash. I've been trying to find the solution to this but no luck.
Click to expand...
Click to collapse
gcastilloo said:
Try clearing the cache maybe that will help.
Click to expand...
Click to collapse
vinmaster said:
I love my new Note 4, but I experience twice in the last week of this new phone that is says: Samsung Keyboard has stopped working and then the keyboard would be stuck at the bottom of the screen. After trying to fix it for a few seconds, it would reboot itself. Anyone else has this problem? Solutions?
Click to expand...
Click to collapse
I bet that all three of you did not do a full and complete wipe including factory reset
before you odin flashed the new lollipop COD6 firmware.
If that was the case then go into twrp recovery and do a full wipe including factory reset
but don't reboot the phone, navigate twrp to the "download mode" option and click that
and then get odin ready and re-flash the phone with the lollipop firmware.
A full wipe always includes system,data,cache,dalvik cache and last but not least factory reset.
Be sure to do a nandroid backup in twrp before flashing anything.
Good luck!

Misterjunky said:
I bet that all three of you did not do a full and complete wipe including factory reset
before you odin flashed the new lollipop COD6 firmware.
If that was the case then go into twrp recovery and do a full wipe including factory reset
but don't reboot the phone, navigate twrp to the "download mode" option and click that
and then get odin ready and re-flash the phone with the lollipop firmware.
A full wipe always includes system,data,cache,dalvik cache and last but not least factory reset.
Be sure to do a nandroid backup in twrp before flashing anything.
Good luck!
Click to expand...
Click to collapse
Thanks for the advice! I just checked my baseband. It is COD6 and I did do wipe cache when I update it from 4.4 to 5.0.1. If the random reboot show up again, I'll do factory reset + full wipe

Related

[q] Endless restart loop

I've had my sgs for almost 1 year , and except for rooting it i didnt rly fiddle with it .
On new years eve night i noticed my phone was closed, and when i tried to open it , it started going in this endless restart loop where it would show me the Galaxy S gt-i9000 start up screen and then restart.I pulled out the battery and the problem got fixed, but now it's happening again and it seems i cant fix it.
I read on the forums that this might indicate an internal sd card failure, and if thats the case is there any way of getting my data back?
Power the phone down then push the on button.
Then hold down the home key, the on key, and the left key in the down position and it will give you a fresh boot and upload the original settings.......
You will lose all your pics and numbers etc so I hope you have it backed up..
Regards Lee ( cash_13 )
cash_13 said:
Power the phone down then push the on button.
Then hold down the home key, the on key, and the left key in the down position and it will give you a fresh boot and upload the original settings.......
You will lose all your pics and numbers etc so I hope you have it backed up..
Regards Lee ( cash_13 )
Click to expand...
Click to collapse
that will get you in the download mode...
If you are indeed rooted a last resort can be downloading the 2.3.5 stock rom from Sam mobile.. Put your phone into download mode as that guy said, there are lots of tutorials about this online then use odin to flash. As I say this is a last resort if nothing else works.
Sent from my GT-I9000 using xda premium
Use 3 button combo to recovery (Volume up + Home + Power) and do a factory reset and wipe cache. You will see them from the menu. You will not going to lose your personal data. You will just have to install the apps again.
At first don't make factory reset. Try first to wipe Cache, dalvik Cache and fix permissions (all from the recovery). If it doesn't help try flash new Rom (no wipe) or make factory reset. If this don't help either try flashing a 3 file Rom with pit and repartition.
Sent from my GT-I9000 using XDA App
Did the wipe cache thingy, its still not loading, i dont rly wana do a factory reset ( kinda need some pic's ) so is there any way that i can backup my data before doing a factory reset?
Zurgix said:
Did the wipe cache thingy, its still not loading, i dont rly wana do a factory reset ( kinda need some pic's ) so is there any way that i can backup my data before doing a factory reset?
Click to expand...
Click to collapse
Doing a factory reset won't wipe your pics and all.. it'll just wipe the 2GB partition that is used for rom and apps.. your pics are stored on the separate 6GB/14GB partition and that is not affected when you do a factory reset.. all your contacts, messages and applications etc will be wiped though..
Zurgix said:
Did the wipe cache thingy, its still not loading, i dont rly wana do a factory reset ( kinda need some pic's ) so is there any way that i can backup my data before doing a factory reset?
Click to expand...
Click to collapse
If you have gone into recovery and cleared cache, dalvik cache and fixed permissions, then the only option available now is to factory reset in recovery. You will NOT lose any pictures or music on your sd card. You will however, lose your installed apps, their data, your phone numbers and messages. Hopefully you have your numbers backed up with google or at least stored on your sim.
If this doesn't work, you will need to flash a new rom with odin. It's a 5 minute job once you've downloaded everything required.
woolf clubs said:
If you have gone into recovery and cleared cache, dalvik cache and fixed permissions, then the only option available now is to factory reset in recovery. You will NOT lose any pictures or music on your sd card. You will however, lose your installed apps, their data, your phone numbers and messages. Hopefully you have your numbers backed up with google or at least stored on your sim.
If this doesn't work, you will need to flash a new rom with odin. It's a 5 minute job once you've downloaded everything required.
Click to expand...
Click to collapse
Did as you said and its still not working, because i still have my waranty il take it to the " pros" instead of flasing a new rom.
Only way is to flash a fresh stock rom via Odin since factory reset wouldn't work for you.
Zurgix said:
Did as you said and its still not working, because i still have my waranty il take it to the " pros" instead of flasing a new rom.
Click to expand...
Click to collapse
Mate, all they will do (all they CAN do) is flash a new rom........ But, whatever - it's your phone and time.

i think i messed up my droid 3

i rooted my droid 3 and changed the battery icon and notification panel backround installed mavrom it was giving me lots of errors so i did a factory reset i think it failed now the phone starts but if i open any apps except the phone app or the stock messaging app the phone restarts and any apps i have are gone but the changes to the notification bar are still there i have tried every recovery method i can find and nothing can fix it can nayone help?
Did you do a wipe of data ?
Sent from my XT862 using Tapatalk
If u have tried everything u can think of the last step is .Sbf
Sent from my DROID3 using XDA App
Here is a link to a thread that will get you back to stock:
http://forum.xda-developers.com/showthread.php?t=1255198
Sent from my XT862 using XDA App
did a whipe and what was on the link dident fix it when i use rsd lite it gets to 3/18 and fails
What recovery are you using?
stock recovery cant get any other ones to work
Try this. Follow the directions in the OP. It'll take about 5 mins to get back to a box stock D3.
http://forum.xda-developers.com/showthread.php?t=1339816
went to the link downloaded it, flashed it everything went good then phone restarts and everything is back to stock except the things i changed with rom manager and still resets everytime my phone turns off
htimes said:
went to the link downloaded it, flashed it everything went good then phone restarts and everything is back to stock except the things i changed with rom manager and still resets everytime my phone turns off
Click to expand...
Click to collapse
Then ROM Manager is clearly the issue. That link gets you to box stock software. I'm not a fan of RM because I feel that unless 110% understood, it can cause way more headaches than it fixes. What do you use it for? What changes did you make after flashing to stock?
used rom manager to change battery icon 3g icon signal icon and the notification bar backround
I don't think that MavROM is compatible with Rom Manager tweaks. I believe that they only work with CM based ROMs. Try reflashing to stock, rerooting, and reROMing it. Don't make the changes and see if the issues persist.
i tried reflashing to stock like 10 times and it never fully goes back to stock
How about going to cwm through odin and deleting your catch data and your delv catch. I had the same issue when reverting back to stock ( it wasnt fully there) but when i erased all the data and delv catch it reverted to the stock rom properly. Just a thought
Sent from my GT-I5500M using xda premium
i cant get into cwm not sure how to do it
htimes said:
i cant get into cwm not sure how to do it
Click to expand...
Click to collapse
Well, the previous is strange, because I've used that to recover from all different causes of bricks and bootloops and reboots and etc. All took me back to box stock software...
Anyways, I would flash back to stock-ish with it, re-root, install CWM, boot into recovery, and then wipe /system /data /cache /dalvik cache.
Using X + Power then VOL Up + Down, you can get into stock recovery and wipe data and cache. This puzzles me though, because that quick SBF wipes data, system, and cache.
Just for my curiosity, what ISN'T stock after the quick unbrick method?
htimes said:
i tried reflashing to stock like 10 times and it never fully goes back to stock
Click to expand...
Click to collapse
Oops, bumped Thanks trying to quote this. When the DOS-looking window prompts you to press any key to exit, and I'm assuming you do, do you let the phone go through it's process where the yellow bar inches across the screen and completes the reset?
tried odin said it isent compatible with my device
htimes said:
tried odin said it isent compatible with my device
Click to expand...
Click to collapse
Odin is for samsung devices
Sent from my XT860 using xda premium
redsox985 said:
Well, the previous is strange, because I've used that to recover from all different causes of bricks and bootloops and reboots and etc. All took me back to box stock software...
Anyways, I would flash back to stock-ish with it, re-root, install CWM, boot into recovery, and then wipe /system /data /cache /dalvik cache.
Using X + Power then VOL Up + Down, you can get into stock recovery and wipe data and cache. This puzzles me though, because that quick SBF wipes data, system, and cache.
Just for my curiosity, what ISN'T stock after the quick unbrick method?
Oops, bumped Thanks trying to quote this. When the DOS-looking window prompts you to press any key to exit, and I'm assuming you do, do you let the phone go through it's process where the yellow bar inches across the screen and completes the reset?
Click to expand...
Click to collapse
the phone doesent go through the yellow bar process it just restarts to the first part of recovery menu all that is on my screen is the triangle and droid
htimes said:
the phone doesent go through the yellow bar process it just restarts to the first part of recovery menu all that is on my screen is the triangle and droid
Click to expand...
Click to collapse
Are you sure you have the latest drivers installed? Head over to that thread one more time, re-download the quick unbrick, boot up with M + Power, select AP Fastboot, open the shortcut for "CLICK HERE - Something something something", allow it to go through it's 20 or so lines of actions, and when it says to press any key to exit, do so. Now just let the phone sit there while still plugged in (IIRC, this is what I did last time). If this all fails to return you to stock settings... 1. I'll be surprised 2. I'll nand backup mine and make a video for you of quick unbricking mine and everything it does.
If it does work, please don't change things in ROM Manager, IIRC, those tweaks are only for CM based ROMs, and not Mav.

urgent!!! rom problem.

without data wipe rom you have installed. phone does not open. After I went to recowery a way, I did fullwipe data. phone does not open. continuous application error message and it opens but can not do anything. please help.
kkalkan said:
without data wipe rom you have installed. phone does not open. After I went to recowery a way, I did fullwipe data. phone does not open. continuous application error message and it opens but can not do anything. please help.
Click to expand...
Click to collapse
wipe data, cache, dalvik cache and fix permissions before and after flashing the rom.
if it's not working, flash a stock rom with odin and try again what is above.
I can not enter to download and recovery. the computer does not see the.
three key combination does not work.
Remove batery couple minutes then try again three key combination.
I've tried does not happen. Do not have any other way.
kkalkan said:
I've tried does not happen. Do not have any other way.
Click to expand...
Click to collapse
It should work... If not, take it ot the customer care and flash your phone with the original rom.

[Q] How do I "Clear Cache" (Stock Recovery)

Hi all
Just unpacked my shiny new HTC One which is still on its initial charge fresh out the box. Im going to be updating it to 422, but my question is..
Like you do with Samsung Updates, after youve installed all the updates, is it a good idea to Boot into Stock recovery > Data/Factory Reset > Clear Cache > Reboot, or can I just "Factory Reset" in Settings.
You need to do this with Samsung devices because they are so full of Bloated crap all running in the background, that a clear cache is needed after a Rom update.. so is it the same. (This is why Ive switched to HTC and jumped the S4 altogether)
How do I get into Stock Recovery to reset/clear cache
Thanks
NightOrchid said:
Hi all
Just unpacked my shiny new HTC One which is still on its initial charge fresh out the box. Im going to be updating it to 422, but my question is..
Like you do with Samsung Updates, after youve installed all the updates, is it a good idea to Boot into Stock recovery > Data/Factory Reset > Clear Cache > Reboot, or can I just "Factory Reset" in Settings.
You need to do this with Samsung devices because they are so full of Bloated crap all running in the background, that a clear cache is needed after a Rom update.. so is it the same. (This is why Ive switched to HTC and jumped the S4 altogether)
How do I get into Stock Recovery to reset/clear cache
Thanks
Click to expand...
Click to collapse
you can't clear cache with stock recovery, you'd have to flash a custom recovery a factory reset should do it, but it'll remove all your personal installed apps too!
herwegan said:
you can't clear cache with stock recovery, you'd have to flash a custom recovery a factory reset should do it, but it'll remove all your personal installed apps too!
Click to expand...
Click to collapse
Thanks for the speedy reply . I used to own a One X (so awesome, but it failed ) and you could enter Stock recovery on that and reset. However, Ive just read that if you enter the Ones boot loader (Power + Volume down).. then you can do a hard "factory reset" from the menu, ill just use that
Heres the YouTube link in case anyone else was curious:
http://www.youtube.com/watch?v=IlvaMAgtn78
Cheers Herwegan
NightOrchid said:
Thanks for the speedy reply . I used to own a One X (so awesome, but it failed ) and you could enter Stock recovery on that and reset. However, Ive just read that if you enter the Ones boot loader (Power + Volume down).. then you can do a hard "factory reset" from the menu, ill just use that
Heres the YouTube link in case anyone else was curious:
http://www.youtube.com/watch?v=IlvaMAgtn78
Cheers Herwegan
Click to expand...
Click to collapse
but be aware, this will remove all the apps you've installed.
And data... basically everything.
ridder215215 said:
And data... basically everything.
Click to expand...
Click to collapse
everything except sdcard, i thought pictures etc should not be affected.. correct me if i'm wrong
herwegan said:
everything except sdcard, i thought pictures etc should not be affected.. correct me if i'm wrong
Click to expand...
Click to collapse
Does Hard Reset not remove everything.. Pics, music, settings, .. all of it.. hence the reason why this setting is in the Bootloader itself.
NightOrchid said:
Does Hard Reset not remove everything.. Pics, music, settings, .. all of it.. hence the reason why this setting is in the Bootloader itself.
Click to expand...
Click to collapse
well if you don't mind, just try it!
herwegan said:
well if you don't mind, just try it!
Click to expand...
Click to collapse
Exactly what im going to do .. ill let you know soon
EDIT:
Yep It does.. Bootloader Hard Reset Clears everything.. starts back on the setup. Sorted.
Thanks for the input
cheers
Connect to PC in fastboot mode, fastboot erase cache - should work

SM - G780G - Screen flickers

Hi all,
My wife just bought the G780G.
I configured her device using Samsung smart switch, and used it to transfer settings, apps and data from her old S8 (first time I did it, usually I prefer to start a new device from scratch...) .
She says she has an issue with the device - sometimes, while using it, the screen flickers...
I didn't see it exactly and she didn't manage to reproduce it to show me, but she says it happens to her quite a lot.
Anyone familiar with this issue?
Any solution you know of?
Thanks!
long shot, if she uses chrome try updating it and android webview along with it. there was an issue months back where that caused system wide flickering and some apps not to work.
3mel said:
long shot, if she uses chrome try updating it and android webview along with it. there was an issue months back where that caused system wide flickering and some apps not to work.
Click to expand...
Click to collapse
I updated Chrome.
No update was needed for Android web view.
Unfortunately it didn't help.
The issue persisted today...
I suspect 2 things:
1. A firmware update that was done yesterday morning (my wife doesn't remember if she encountered it before, she have the phone for 2 days...)
2. Restoring data using smart switch - it can cause issues? I restored the data from her old S8.
Can it be that some corrupted data was transfered?
I'm thinking of factory reseting her device and let her start from scratch..
What do you think?
before you reset try booting to recovery and clearing cache. if there was an update it could be the cache. if it doesn't help then yeah reset is the next option.
3mel said:
before you reset try booting to recovery and clearing cache. if there was an update it could be the cache. if it doesn't help then yeah reset is the next option.
Click to expand...
Click to collapse
Thanks man
How exactly to boot to recovery?
I tried after watching several YouTube videos but had no luck...
Edit : looks like something is messed up with this phone.
I'm not able to boot into recovery.
Doing this:
Turn off device
Press volume up + power button simultaneously.
As soon as I see the Samsung fe logo - I release the buttons - the phone boots regularly...
Booting this phone to recovery is a bit tricky:
1. Shut down phone and wait for a couple of seconds
2. Connect an USB cable to PC and phone
3. Push and hold louder button
4. Push power button until recovery mode will be shown
I prefer ADB:
ADB DEVICES
ADB REBOOT RECOVERY
I press volume up plus power simultaneously while inserting the connected USB cable.
Thanks guys!
Managed to do it after connecting to my laptop.
Just wiped the cache partition - hope it'll help..
Well unfortunately it didn't help.
The screen still flickers.
I'll factory reset the phone.
Hope it'll help and it's not a hardware issue...
consider also reflashing the current firmware. there's even a way to do that that doesn't involve wiping your apps. using the HOME_CSC file will keep your user data intact. then if that yields no results you can try a factory reset.
3mel said:
consider also reflashing the current firmware. there's even a way to do that that doesn't involve wiping your apps. using the HOME_CSC file will keep your user data intact. then if that yields no results you can try a factory reset.
Click to expand...
Click to collapse
Thanks man but I don't know exactly how to do it...
I'll factory reset it and that's it.
Hope it'll solve the issue
I wiped the device yesterday.
Looks like the issue is solved.... No more flickering!
Not a hardware issue
Thanks everyone!
Hope it is not a hardware issue. Because my old s5 and pretty all samsung s5 have screen flickering problem especially in cold weather.

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