hey i need a help
i am using moto g2 but there seem to be no data connection when using bsnl sim .
i have tried hard reset, manual apn and many complain to the bsnl customer and when i use that sim in some other phone data connection is aviliable but in my moto g2 no data .
i need help facing this problem since purchase of my phone .
biswa112 said:
hey i need a help
i am using moto g2 but there seem to be no data connection when using bsnl sim .
i have tried hard reset, manual apn and many complain to the bsnl customer and when i use that sim in some other phone data connection is aviliable but in my moto g2 no data .
i need help facing this problem since purchase of my phone .
Click to expand...
Click to collapse
if you tested the sim in other device and tested other sim (from other carrier) on yours phone and both work, you must be block by the carrier.
If tested other sim on yours phone from the same carrier and it works, you have a sim related problem...
carrier can block a particular IMEI.
keep complain... try to see if the carrier have a online way to see if the IMEI is valid, like this
In many country they block stolen phones IMEI, if that is not yours case that may have happened to you by mistake.
i know what i have written is very basic but you may not know about that, or tested in that way. :good:
Related
Hi. I just bought a new galaxy s from vodafone, but when i tried to use a 3g data connection it just won't work. it works fine with wi-fi connection but if i turn that off (or if i don't use it at all) the phone just won't connect to the internet. i've double checked the apn settings...is there an option to turn the data connection on and i'm just not seeing it? please help...
sometimes it helps to restart the phone
or switch it to airplane mode then back
Did that
i've read other posts for other type of connection problems and i did what u said...nothing...it just doesn't even try to connect...
do you have any other SIM card from friends/family that you can try?
just wondering if it's related to your SIM account, or if it's defective phone
if it is working over wifi there is still something wrong with apn settings or your sim card.. i doubt it is the phone itself.. or you are in an area with no 3g edge.. or wrong phone ie t mobile vibrant on bell or att network
lgkahn said:
if it is working over wifi there is still something wrong with apn settings or your sim card.. i doubt it is the phone itself.. or you are in an area with no 3g edge.. or wrong phone ie t mobile vibrant on bell or att network
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Click to collapse
yes! that's a good point, totally forgot about the bands issue.
Thank you
I would like to thank all of u who tried to help me... when i was at work today i've changed the sim card with another one with internet on it and it worked so i called vodafone and stuck to my oppinion that it was their fault and finnaly i came across a guy who saw that my account settings were not correct. now it is working. thanks..
thanks for the update
glad to hear you are back online
yes phone companies do mess up very often in our accounts
just yesterday i was complaining to my phone company about something similar
For the last weeks.. I have been trying to get this phone working with T-Mobile..I had unlock the sim card and now running badboyz 4.3 rom. 1.3
After unlocking the sim card and setting up the apn, selected T-Mobile from the available networks and it will connect. But when I go to work, I will lose signal every few block, and need to search for available network again and wait to select t mobile again.
I had try to use the t mobile sim card on my old phone and everything will works fine with no signal lost.
Can anyone please HELP!... I been searching and looking for an answer for more than 2 weeks..but no resolve.....
Thanks
Sim Unlock
lazybozz said:
For the last weeks.. I have been trying to get this phone working with T-Mobile..I had unlock the sim card and now running badboyz 4.3 rom. 1.3
After unlocking the sim card and setting up the apn, selected T-Mobile from the available networks and it will connect. But when I go to work, I will lose signal every few block, and need to search for available network again and wait to select t mobile again.
I had try to use the t mobile sim card on my old phone and everything will works fine with no signal lost.
Can anyone please HELP!... I been searching and looking for an answer for more than 2 weeks..but no resolve.....
Thanks
Click to expand...
Click to collapse
How did you get the SIM unlocked in the first place?
lazybozz said:
For the last weeks.. I have been trying to get this phone working with T-Mobile..I had unlock the sim card and now running badboyz 4.3 rom. 1.3
After unlocking the sim card and setting up the apn, selected T-Mobile from the available networks and it will connect. But when I go to work, I will lose signal every few block, and need to search for available network again and wait to select t mobile again.
I had try to use the t mobile sim card on my old phone and everything will works fine with no signal lost.
Can anyone please HELP!... I been searching and looking for an answer for more than 2 weeks..but no resolve.....
Thanks
Click to expand...
Click to collapse
This is probably because T-mob covers only particular places the frequencies this phone uses http://theunlockr.com/2013/07/05/htc-one-sprint-specs/ vs t-mob https://t-mobile.jive-mobile.com/#jive-document?content=/api/core/v2/documents/4988
Sent from my HTCONE using Tapatalk
Is there any solution for this problem ?
Is there anything I can do to fix this problem ? (different rom or radio...etc..) Or I have to give up the phone... Cause it is too much headache to "searching for network" all the time and miss all the call with no service on the phone without knowing..
Thanks
lazybozz said:
Is there anything I can do to fix this problem ? (different rom or radio...etc..) Or I have to give up the phone... Cause it is too much headache to "searching for network" all the time and miss all the call with no service on the phone without knowing..
Thanks
Click to expand...
Click to collapse
well, I am not an expert on the tmobiles network, but going by what lazybozz, said, I seem to remember tmobile using different bands than the other carriers, so what you may be experiencing, is the phone being in the vicinity of multiple towers, but not all of them are within the band that the phone supports. So its like the phone doesnt even see those towers. On a side note, this issue caused alot of chaos for those who unlocked iphones about 3 years ago, they could use EDGE on tmobiles network but not 3G, so i assume this is a similar situation. So long story short, yeah you probably cant fix the problem, unless you get a quad band phone. I could be wrong, but it does sound like a logical reason for the issue you are having.
as elvisypi said above, Its the freq that T-mobile operates on in that area. If your getting T-mobile at all in the states then you have already flashed a radio. However flashing any other radio is not going to give you the freq that tmobile uses, Its not a software limitation its a physical hardware limitation.
Thanks for your reply, do you know any app out there that monitor and alarm you when the network or signal is lost ? That works with 4.3 ?That way at least you know the phone is offline ... some of the apps I tried is anything at all ...
Thanks
Have you tried an app like tasker? Its essentially an automation app. It isnt jist for your use. Its for many different functions. Jist look on the app store for tasker. That might help
Sent from my HTC Butterfly s using Tapatalk
Just as the title says, the phone was working fine then suddenly it lost all signal and went into some kind of restricted mode, it's a friend's phone and he is almost 84 years old.
I have flashed the latest firmware and factory reset to no avail, also changed sim cards and here comes the weird behavior:
I don't have a standard-sized sim card so I had to take it from my USB LTE Modem, it's from another carrier and the phone detected the sim card, went with a full -77db HSDPA signal but data doesn't work at all, it seems to be disabled on status, even configuring the proper APNs it refuses to work. Can't test voice and all my other working sim cards are nano.
Inserting any other sim from another carrier results in no signal/restricted access but the phone still downloads the Internet/MMS configuration.
Have tried setting it manually to WCDMA and GSM, nothing seems to work, only my data sim worked so far *without the data*.
Maybe the IMEI is banned for some reason?
Never heard of this issue until now
Have you tried to flash a firmware that aren't from any carrier?
Kizoky said:
Maybe the IMEI is banned for some reason?
Never heard of this issue until now
Have you tried to flash a firmware that aren't from any carrier?
Click to expand...
Click to collapse
Yes I did, flashed the USA unbranded kitkat rom.
Just got the chance to test with two sim cards from different carriers:
Carrier #1: Registered on network, no data traffic, voice call drops just after trying to call, signal ok
Carrier #2: Registered on network, data traffic seems ok but can't navigate, shows H+ and proper APN and traffic arrows activity but when you try a call it says "Mobile Network Not Available"
Can't send SMS, they stick with a "Sending" status and wont get past it.
This phone was purchased unlocked without a contract, can't see how the IMEI could be banned, plus we do not have regularization for IMEI ban in my country, it's currently a mess.
On a side note it does not detect the sim's phone number which it does on any other phone.
Maybe it's some hardware related issue?
nitzero said:
Yes I did, flashed the USA unbranded kitkat rom.
Just got the chance to test with two sim cards from different carriers:
Carrier #1: Registered on network, no data traffic, voice call drops just after trying to call, signal ok
Carrier #2: Registered on network, data traffic seems ok but can't navigate, shows H+ and proper APN and traffic arrows activity but when you try a call it says "Mobile Network Not Available"
Can't send SMS, they stick with a "Sending" status and wont get past it.
This phone was purchased unlocked without a contract, can't see how the IMEI could be banned, plus we do not have regularization for IMEI ban in my country, it's currently a mess.
On a side note it does not detect the sim's phone number which it does on any other phone.
Maybe it's some hardware related issue?
Click to expand...
Click to collapse
Well that's interesting
My phone can't detect my Sim's phone number either (though i don't know If it is only for me)
Have you tried to flash a ROM? (from XDA)
Kizoky said:
Well that's interesting
My phone can't detect my Sim's phone number either (though i don't know If it is only for me)
Have you tried to flash a ROM? (from XDA)
Click to expand...
Click to collapse
The sim number information depends on the sim itself, most carriers register this information within the simcard so when you go to status you may retrieve your own phone number but I have seen sim cards without this info. The sim cards I tested do have this information and were available on a Galaxy S5 and Xperia Z1 but this E1 fails to read this information which kinda indicates a problem. I don't remember the codes for debugging the sim and network info or I'd give that a shoot.
I will try a custom rom, maybe a different kernel and see if the behavior changes any bit.
I am bidding on a Z1 Compact for this friend, should be a proper replacement and a hell of an upgrade, just concerned about E1's loudness which is certainly superior.
Interesting, I also get this if I don't reboot my phone after like 5 days.
Hi guys, I have a note 8 and it is previously sim locked thru a carrier back in my country. I have used samkey to sim unlock my my phone and it work like a charm using other sim card from another carrier however my problem is I can't use 4G LTE data using a different network but I can use it to call and text. When using my original sim from my previously locked carrier I am able to use DATA 4G LTE. I have searched for solutions in the internet but no luck at all. Please help. Roaming charges are very expensive and I really need help as I use the mobile internet for navigation abroad. Thank you in advance guys!
Maybe try with the new sim in your phone to reset the network. Go to settings - general management - reset - reset network settings. This will also delete your wifi passwords and such though. But I had a problem with my phone (N950N) to use with a different sim in it, that it would only connect to 3g, I did this and finally got LTE working.
Bluepeach7 said:
Hi guys, I have a note 8 and it is previously sim locked thru a carrier back in my country. I have used samkey to sim unlock my my phone and it work like a charm using other sim card from another carrier however my problem is I can't use 4G LTE data using a different network but I can use it to call and text. When using my original sim from my previously locked carrier I am able to use DATA 4G LTE. I have searched for solutions in the internet but no luck at all. Please help. Roaming charges are very expensive and I really need help as I use the mobile internet for navigation abroad. Thank you in advance guys!
Click to expand...
Click to collapse
Check your APN settings.
Google: "Cricket APN" ! Frist line of results...
Hi guys,
My toy is a samsung note N 9600 and its factory unlocked. Last week ported out from T-mobile to keep my original number and facing a wried issue.
The day I ported out from T-mobile, VZW network couldnt be recognized when I tried to activate the VZW sim card. "No network connection." and no call or text can be made. However, after I RESET my device to factory model, it SUCCESSFULLY recognized VZW and LTE function works well. Sounds wried? The story doesnt end here.
Yesterday after I turned off the VZW sim card by accident-- n9600 is a dual sim card which allows you to turn either sim card off-- the network connection lost again, im not talking about LTE connection, but all network service including internet, phone call and text function. Tried a lot to get the connection back but failed. Guess what? RESET, THEN VZW comes back!!! Being driven by curiosity, I turned off the sim card agian, and then, as my expect, no network connection. Ok, rest---works---turning off sim card---no connection---reset……
I am really annoyed by this and have no idea why it is. So if anyone of you have clue of it, plz let me know. Thank you in advance!
Teddy
No one experienced same issue before?