note 4 wont update - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

I recently fouund out about lollipop update ( bit late i know) but my phone wont update too it it downloads the update but once it gets too the boot screen it says update fail, then it just restarts, i tryed this about 84 times nothing. Its not rooted im as stock as can be. I cleared all my apps and nothing . anyone having this problem?

superman1026 said:
I recently fouund out about lollipop update ( bit late i know) but my phone wont update too it it downloads the update but once it gets too the boot screen it says update fail, then it just restarts, i tryed this about 84 times nothing. Its not rooted im as stock as can be. I cleared all my apps and nothing . anyone having this problem?
Click to expand...
Click to collapse
I suggest to turn off your phone then go to recovery pressing volume up home button and power at the same time until you see the samsung logo ,clear cache then try to download the update again and see if it works like that, I'm thinking that you have a bad download, if that doesn't work you gonna have to download kies and do the update thru there.

superman1026 said:
I recently fouund out about lollipop update ( bit late i know) but my phone wont update too it it downloads the update but once it gets too the boot screen it says update fail, then it just restarts, i tryed this about 84 times nothing. Its not rooted im as stock as can be. I cleared all my apps and nothing . anyone having this problem?
Click to expand...
Click to collapse
Use keis and be done

Related

S/W Upgrade plase wait problem...

I installed CM7 to my 2OX and it worked all right.. I rebooted my phone and the S/W Upgrade please wait... screen showed up..
I waited for over 2 hours and nothing.. Now I took the battery off and put it back on and rebooted...
Now I am sitting on the LG logo and its been over 30 minutes and nothing... How can I fix this problem??
Thanks for the help!
I'm no expert in this, but have you tried to boot into recovery and clear cache/dalvik?
Seems like that fix startup problems many times.
I actually figured it out... I couldn't even start up ROM Manager and everytime I wanted to reboot it in Recovery mode, some misterious things happened.. LOL.. I kept pressing the - Volume key too long that it restarted it by itself.. Once I got into the Recovery Mode I got it to work.. I have now installed CM7 Nightlies in my phone and its working great... well.. I just ran out of battery, but for what I saw it was great..
One thing though.. I installed Gapps, but the android market wasn't there.. I can't go into my cell phone, since it is out of battery, but is there something I did wrong? or do I have to install the market app again? How to do that?
Thanks in advanced... I know this shouldn't be so complicated, but since I can't play with my cell phone right now, I thought I ask...

OTA Software update gone horribly wrong

I was already running 4.1.2 on my German GT-N7000 (installed also from an OTA update). All my previous software updates went
fairly eventless and ok.
So a few days ago, my phone prompted me for another software update. I let it download the update, and
when that was done it said 'stability updates'.
When I applied the update, the phone of course rebooted, and then the familiar green andoid mascot
started showing, with the turning code in its belly. I span for a few seconds, and
then it started doing that over and over, the screen goes blank, the androidn mascot reappears, the
cor spins for about a second with the progress bar filling up in the same tine, and then the screen blanks again, and
the same this shows again. This has now been going on for nearly half an hour, with no change.
I have made a quick video of the screen
https://dl.dropboxusercontent.com/u/39837205/androidOTAupdate/Resources/androidOTAupdate - Wi-Fi.m4v
There is no indication what it is in fact doing (whether it is updateing different files etc, or whether it always fails
on the same one and is stuck).
I see no way out of this.
What can I do?
I have a MAc only, no PC and have never used KIES or such..
HELP
Kies also does not detect this phone in this state now. horrors.
sejtam said:
Kies also does not detect this phone in this state now. horrors.
Click to expand...
Click to collapse
seems like it has failed. Try to see if you can get into download mode and if yes then open PC odin and see if it detects the phone. If it does not then try to uninstall kies and install latest samsung drivers or kies again and flash JB for your country again.
Edit: before you enter download mode, try to see if you can get into recovery mode and if you are on stock recovery flash philz kernel and do the wipes before you flash JB

[Q] random reboots after 5.0 OTA

Been loving the update ,,, but tonight just noticed my phone rebooting several times in a row .. now reboots come and go .. anyone else ?
xhozt said:
Been loving the update ,,, but tonight just noticed my phone rebooting several times in a row .. now reboots come and go .. anyone else ?
Click to expand...
Click to collapse
Boot into Recovery and wipe cache first. If that does not fix the reboot issue, then you might want to consider a factory data reset.
First thing I did.. Seems to have stopped.. Hopefully that's it

Note 5 stuck in loop while updating firmware at %24

Hi All,
Sorry if this is asked before. I have a new Note 5 unlocked. I turned it on yesterday and started using it. Late at night, its screen froze. I tried pressing Power+Volume_Down buttons to restart the phone. The phone restarted but the the screen was black. Only the notification light was on (blue).
In the morning, the light was still on and the phone was froze. I tried restarting it and I succeeded it. Then I realized the phone was very, I mean veeeery slow. By the time, a firmware update notification popped up. I believe it was Marsmallow update. I hit the yes button. The phone started the update and was stuck at %24. Then it restarted itself. The update process starts over and when it reaches %24, it starts over.
This happened before with my note 4 when I tried to root it. This phone is brand new and is not rooted. However, I transferred my Google profile but I did not select to download my previous apps. So, I don't think it is rooting issue but stucking at the same percentage makes me nervous.
I tried to get into recovery mode but the button combination does not work at all. So I can neither factory reset nor clear the cahe partition. When I press Volume_Down+Home+Power buttons, a custom rom download screen appears but Volume_Up+Home+Power buttons do not work at all. I cannot shut off the phone. It constantly restarts itself, starts the update, fails at %24 and starts the process over again.
What might be the problem? How can I fix this?
Regards
Hi,
Try flashing some stockfirmware via Odin (ideally something of the same android version i.e. lollipop/marshmallow). Once it's installed you should be able to access recovery from which I strongly recommend clearing your cache afterwards as you've already suggested. If you are not worried about loosing any data, then flash new firmware that is inclusive of BL/CP/CSC files too (each one has a category for such in Odin). With the latter, by all means flash marshmallow etc. :good:
Regards

Having Problems Please help- Phone is in a weird state SM-N910T

So first off thanks for reading and trying to help.
I am having the following problem:
First of no updates were installed recently. I did update to the latest December update in early January.
Few days ago my phone SM-N910T froze up and seemed to have shut down. After being unable to restart i pulled the battery, put it back in and nothing happened. I left it out for 5 minutes plugged it back in and the phone booted up. But as soon as the screen turned off the phone heated up and would not turn on. I've been dying to just start anew anyway so I tried using Kies to restore the phone however this failed twice.
I downloaded Odin and Stock N910T3UVS3EPK2.
I flashed TWRP Recovery. And then tried to Flash the firmware which failed several times and i started getting errors.
“Could not do normal boot, mmc_read failed”
Kernel is not seandroid enforcing
as well as others.
After rebooting it several times it started working I was able to log in and set everything up, but the phone started freezing up again.
I blew everything away did a Data Wipe in TWRP. I then downloaded N910T3UVS3EPK2 Stock Rooted Odex from here.
When trying to flash it, it failed several times. and i started getting No Pit Binary errors. After trying several times with different cables and USB ports it finally took. But i am still having the same problems with freezing and restarting.
THE ONLY THING THAT HELPED: And this is a band aid fix, is I installed the wake lock app from the google store and enable Partial Wake Lock.
The phone is stable but only until i restart it at which point it goes into Download Mode and i have to restart several times and prey it boots up.
HALP! :crying:
I had the same problem, and MANY MANY others have this issue too. For months i fought with it without any success. I ordered new motherboard and now my phone is working again.
Please check General forum. There is a big thread about installing KitKat from another phone which apparently fixed this issue. Dig around that thread and read about it, might be a solution!
AntonJart said:
I had the same problem, and MANY MANY others have this issue too. For months i fought with it without any success. I ordered new motherboard and now my phone is working again.
Please check General forum. There is a big thread about installing KitKat from another phone which apparently fixed this issue. Dig around that thread and read about it, might be a solution!
Click to expand...
Click to collapse
I saw that thread, but most of those people started having the issue after the update. If the kit kat update fixes it then i'm at a loss. And since a new board fixed the issue for you that means most likely the the memory is beginning to fail. That's how SSDs die anyway.
tempy1 said:
So first off thanks for reading and trying to help.
I am having the following problem:
First of no updates were installed recently. I did update to the latest December update in early January.
Few days ago my phone SM-N910T froze up and seemed to have shut down. After being unable to restart i pulled the battery, put it back in and nothing happened. I left it out for 5 minutes plugged it back in and the phone booted up. But as soon as the screen turned off the phone heated up and would not turn on. I've been dying to just start anew anyway so I tried using Kies to restore the phone however this failed twice.
I downloaded Odin and Stock N910T3UVS3EPK2.
I flashed TWRP Recovery. And then tried to Flash the firmware which failed several times and i started getting errors.
“Could not do normal boot, mmc_read failed”
Kernel is not seandroid enforcing
as well as others.
After rebooting it several times it started working I was able to log in and set everything up, but the phone started freezing up again.
I blew everything away did a Data Wipe in TWRP. I then downloaded N910T3UVS3EPK2 Stock Rooted Odex from here.
When trying to flash it, it failed several times. and i started getting No Pit Binary errors. After trying several times with different cables and USB ports it finally took. But i am still having the same problems with freezing and restarting.
THE ONLY THING THAT HELPED: And this is a band aid fix, is I installed the wake lock app from the google store and enable Partial Wake Lock.
The phone is stable but only until i restart it at which point it goes into Download Mode and i have to restart several times and prey it boots up.
HALP! :crying:
Click to expand...
Click to collapse
Do you have "T3"or "T" model?
The files given below is for "T" variant do not try if you have T3.
It sounds crazy to tell you but trust me this will work.
Put your phone in freezer for about 2 hours then do the steps below if you want to recover your device as it was before.
Go to download mode
Flash 5.0.1 modem via odin choose (CP) tab this will fix emmc read fail error.
https://www.androidfilehost.com/?fid=24052804347820086
Dont reboot to system go to download mode again.
Then flash full 5.1.1 lollipop ok1 firmware
https://www.androidfilehost.com/?fid=312968873555011894
.once it pass dont let the phone reboot.
Go to stock recovery and wipe cache & data factory reset.
Reboot wait 10 minutes dont touch anything let the phone rest.
Complete setup and dont download anything any apps go to software update and take all marshmallow ota updates.
Once finish do factory reset again and you will get clean operating system without any issues.
Trex888 said:
Do you have "T3"or "T" model?
The files given below is for "T" variant do not try if you have T3.
It sounds crazy to tell you but trust me this will work.
Put your phone in freezer for about 2 hours then do the steps below if you want to recover your device as it was before.
Go to download mode
Flash 5.0.1 modem via odin choose (CP) tab this will fix emmc read fail error.
https://www.androidfilehost.com/?fid=24052804347820086
Dont reboot to system go to download mode again.
Then flash full 5.1.1 lollipop ok1 firmware
https://www.androidfilehost.com/?fid=312968873555011894
.once it pass dont let the phone reboot.
Go to stock recovery and wipe cache & data factory reset.
Reboot wait 10 minutes dont touch anything let the phone rest.
Complete setup and dont download anything any apps go to software update and take all marshmallow ota updates.
Once finish do factory reset again and you will get clean operating system without any issues.
Click to expand...
Click to collapse
I have the " T " variant
I've read this before. I am a logical person I want to understand why this would work. Also when placing the phone in the freezer (i feel like i'm being pranked) do i place it in there with the battery?
I will definitely try this since I have nothing to lose. But i have a phone heavy next few weeks and i don't have a backup
tempy1 said:
I have the " T " variant
I've read this before. I am a logical person I want to understand why this would work. Also when placing the phone in the freezer (i feel like i'm being pranked) do i place it in there with the battery?
I will definitely try this since I have nothing to lose. But i have a phone heavy next few weeks and i don't have a backup
Click to expand...
Click to collapse
Without battery in freezer.
No idea how it works but good thing is hopefully it will work cuz lot of users even recover their hard bricked devices by this.
As you said you have nothing to lose so give it a try and make sure be patient dont give up and do this when you have enough time to do at least couple of hours.
I should mention that I had an 'injured' 910t after upgrading, and the freezer thing worked for months. I think there is a thermal issue and something is physically getting de-soldered in the motherboard. @Trex888, I will try your fix - I got a NEW Note4 2 weeks ago and it is running 5.0.1 and it bricked....
IF ANY OTHER COMPANY SOLD A PHONE WITH STYLUS, i WOULD TOSS THE NOTE4 IN THE TRASH....
keithwwalker said:
I should mention that I had an 'injured' 910t after upgrading, and the freezer thing worked for months. I think there is a thermal issue and something is physically getting de-soldered in the motherboard. @Trex888, I will try your fix - I got a NEW Note4 2 weeks ago and it is running 5.0.1 and it bricked....
IF ANY OTHER COMPANY SOLD A PHONE WITH STYLUS, i WOULD TOSS THE NOTE4 IN THE TRASH....
Click to expand...
Click to collapse
so wait the freezer thing was not even a permanent fix?
No, the freezer sometimes helps you get a bricked device so that it turns on. It doesn't fix thermal issues. I believe it helps some electrical connection that has broken come into contact again.
I can't go to download mode or recovery. I tried both ways But there is no way to use my device.
Trex888 said:
Do you have "T3"or "T" model?
The files given below is for "T" variant do not try if you have T3.
It sounds crazy to tell you but trust me this will work.
Put your phone in freezer for about 2 hours then do the steps below if you want to recover your device as it was before.
Go to download mode
Flash 5.0.1 modem via odin choose (CP) tab this will fix emmc read fail error.
https://www.androidfilehost.com/?fid=24052804347820086
Dont reboot to system go to download mode again.
Then flash full 5.1.1 lollipop ok1 firmware
https://www.androidfilehost.com/?fid=312968873555011894
.once it pass dont let the phone reboot.
Go to stock recovery and wipe cache & data factory reset.
Reboot wait 10 minutes dont touch anything let the phone rest.
Complete setup and dont download anything any apps go to software update and take all marshmallow ota updates.
Once finish do factory reset again and you will get clean operating system without any issues.
Click to expand...
Click to collapse
So i recently had a baby, thus i had no time at all to get my phone to work. WakeLock app was working alright.
But last night the phone just died. all attempts to revive failed. I left it in the freezer until the morning and it booted up but quickly locked up after about 5 minutes of use and became unresponsive.
I tried your method.
I failed right away. Modem could not be written..
I tried flashing the pit files like i did previously and that failed as well.
Any suggestions are appreciated. I am phoneless
EDIT#2: After I left the phone in the freezer for longer (3 hours). The odin firmware update went through !!!! This furtherst i've gone so far.
I went into recovery and did everything you said.
BUT now i have Kernel Panic Upload Mode on my screen with a little green android
EDit#3 few battery pulls later. And an over 15 minute wait time on the android logo and then about the same on the t-mobile logo i got into the OS. I did the OTA update, the phone heated up and a few restarts later it froze up like it did previously
Back to square 1
EDIT: THIS helped for a few days
https://forum.xda-developers.com/note-4-tmobile/general/ddi-mmcread-failed-boot-error-fix-t3434335
Day 2: and all went back to the phone not waking up and after screen is turned off

Categories

Resources