[Q] Major battery / charging issue! - One (M7) Q&A, Help & Troubleshooting

Hello XDA Community.
I bought an HTC One off of eBay, and I've been using it for 3 days now (I had a VZW HTC One before but the restrictions from VZW were annoying, let alone the updates that come after 6+ months). I did notice a problem, which is a major issue, since I depend on my phone a lot in my everyday life. The problem is this: The battery seems to lose charge normally at 100% til' 80%, then faster at 80% to 50% and within an hour or maybe less of little to no use, the phone goes to 40-30% percent and then goes from 30% to 20% in seconds, 20% to 15% or 13% in less than 10 seconds, and basically goes from 40% or 30% to 0% in a minute or two (sometimes even 30 seconds or so). It is driving me crazy.
I have been watching the phone, and I noticed something really strange, which made me suspicious of this being a software problem.
I charge the phone and by the time it goes at around 30% (30 or 31 yesterday, 36 today) it just shows the battery without the charging indication (no green filling in the battery, it just shows an empty battery and said percentages). When I unplug and plug back in the phone continues charging, but at a 76 to 80% charge. I would really appreciate some help, and thank you in advance.

grizzlypwn said:
Hello XDA Community.
I bought an HTC One off of eBay, and I've been using it for 3 days now (I had a VZW HTC One before but the restrictions from VZW were annoying, let alone the updates that come after 6+ months). I did notice a problem, which is a major issue, since I depend on my phone a lot in my everyday life. The problem is this: The battery seems to lose charge normally at 100% til' 80%, then faster at 80% to 50% and within an hour or maybe less of little to no use, the phone goes to 40-30% percent and then goes from 30% to 20% in seconds, 20% to 15% or 13% in less than 10 seconds, and basically goes from 40% or 30% to 0% in a minute or two (sometimes even 30 seconds or so). It is driving me crazy.
I have been watching the phone, and I noticed something really strange, which made me suspicious of this being a software problem.
I charge the phone and by the time it goes at around 30% (30 or 31 yesterday, 36 today) it just shows the battery without the charging indication (no green filling in the battery, it just shows an empty battery and said percentages). When I unplug and plug back in the phone continues charging, but at a 76 to 80% charge. I would really appreciate some help, and thank you in advance.
Click to expand...
Click to collapse
have you found a solution? I have the exact same problem

simon27gr said:
have you found a solution? I have the exact same problem
Click to expand...
Click to collapse
Hello my friend. I bought a battery replacement off of eBay and I will go to an expert to change it for me, as soon as possible. I will let you know if the problem is fixed, or if it insists.

Related

Is this weird battery issue happening to you?

Can you guys try this and report back on what happens?
1 - charge battery until green light comes on
2 - while still plugged in, turn the screen on to confirm battery is at 100%
3 - with screen still on (and showing battery at 100%), unplug phone
4 - quickly turn the screen off and back on, and see what the battery says
Most of the time when I do the above, it goes from 100% to a random percentage between 95% and 99%, and it happens even after its been changing all night.
Weird
fachadick said:
Can you guys try this and report back on what happens?
1 - charge battery until green light comes on
2 - while still plugged in, turn the screen on to confirm battery is at 100%
3 - with screen still on (and showing battery at 100%), unplug phone
4 - quickly turn the screen off and back on, and see what the battery says
Most of the time when I do the above, it goes from 100% to a random percentage between 95% and 99%, and it happens even after its been changing all night.
Weird
Click to expand...
Click to collapse
I'm pretty sure that it has to do with the battery maintenance cycle. Your phone is "done" charging, but instead of overcharging the battery, in depletes it until it gets to a set percent (probably 95) and then charges it back to 99 or 100. This helps the battery last longer, and is why sometimes when you pull it off it says some number less than 100. You just happened to catch it somewhere in the middle of a cycle instead of at the top.
TriBeard said:
I'm pretty sure that it has to do with the battery maintenance cycle. Your phone is "done" charging, but instead of overcharging the battery, in depletes it until it gets to a set percent (probably 95) and then charges it back to 99 or 100. This helps the battery last longer, and is why sometimes when you pull it off it says some number less than 100. You just happened to catch it somewhere in the middle of a cycle instead of at the top.
Click to expand...
Click to collapse
I'm familiar with how that works, but normally it will still show 100% and just deplete quicker until it gets to the low 90's. It's possible that they've changed it so that it now changes to the actual charge instantaneously once unplugged, but that would be different compared to how HTC has done it in the past.
That's all moot though if this only happening to me. That's why I was asking other people to test it - if it happens to everyone then it's probably not a 4.3 bug or a defective battery or something. If it's only happening to me, that's something else entirely. Thanks for the idea though, I hadn't thought of it like that.
fachadick said:
That's all moot though if this only happening to me. That's why I was asking other people to test it - if it happens to everyone then it's probably not a 4.3 bug or a defective battery or something. If it's only happening to me, that's something else entirely. Thanks for the idea though, I hadn't thought of it like that.
Click to expand...
Click to collapse
That has happened to me on stock rooted since the 4.3 install.
I initially charged to 100, unplugged and watched it go to 95 or so, turned off phone and charged it again until green (at least 20 minutes). I then turned it on, and opened up battery calibrator and calibrated it when it hit 100 percent again (usually 2-3 minutes). This worked for me.
https://play.google.com/store/apps/details?id=com.nema.batterycalibration&hl=en
qualitymove13 said:
That has happened to me on stock rooted since the 4.3 install.
I initially charged to 100, unplugged and watched it go to 95 or so, turned off phone and charged it again until green (at least 20 minutes). I then turned it on, and opened up battery calibrator and calibrated it when it hit 100 percent again (usually 2-3 minutes). This worked for me.
https://play.google.com/store/apps/details?id=com.nema.batterycalibration&hl=en
Click to expand...
Click to collapse
Interesting, maybe I'll try that if it gets too annoying. I'm now leaning towards it being just normal behavior. It's weird though - threw me off.

[Q] Battery problem?

Hello,
I have an unlocked HTC One and I think I have some problems with the battery. For example, in the morning when I unplug it from charging and it's 100%, if I use it for like 5 minutes then the battery will drop by 6-7% and I don't think that's normal.
Then I was not at home today and I had like 19% and I decided to power it off. Then I turned it on after like 10 minutes, I had 7% left. I left it on for 10-15 minutes without using and it dropped to 2%. I turned it off again and then I turned it back on after like 5 minutes and it had 6%.
What is going on? Should I do a clean install of the software? I'm using ViperOne 6.2.1.
Thank you!
mpernea said:
Hello,
I have an unlocked HTC One and I think I have some problems with the battery. For example, in the morning when I unplug it from charging and it's 100%, if I use it for like 5 minutes then the battery will drop by 6-7% and I don't think that's normal.
Then I was not at home today and I had like 19% and I decided to power it off. Then I turned it on after like 10 minutes, I had 7% left. I left it on for 10-15 minutes without using and it dropped to 2%. I turned it off again and then I turned it back on after like 5 minutes and it had 6%.
What is going on? Should I do a clean install of the software? I'm using ViperOne 6.2.1.
Thank you!
Click to expand...
Click to collapse
might be some app that is draining your battery, to confirm with gsam battery monitor. Maybe a rom/kernel issue or a bad battery....
Alright so I've done what the guy advised here http://forum.xda-developers.com/showthread.php?t=2765655
Apparently it fixed some of the problems but I still fail to understand this thing: so last night I had 73% battery left. I turned off the phone and then turned it back on after 5 minutes, I had 68% battery left. Why is this?
Also, sometimes the battery level shown while the phone is on does not coincide with the battery level shown in Recovery TWRP. Why is that and what can be done about it?
Thank you!
There is no way to know precisely what proportion of total charge is in a battery, it can only be estimated. Temperature, current drain, and many other factors affect the estimate. I think you're expecting too much.

Huge problems with my galaxy s3 in the past few days.

Hello everyone!
This is my second post here...but I really felt like I had to take attitude this time and actually do something.
So my samsung galaxy s3 is acting so weird that I can't use it without something bad happening for one day.
So...first of all...my battery doesn't last more than four hours straight if, for example, I am listening to music.
It literally goes down about 1% every few minutes.
Also..there is something really weird happening with my battery even after it completely shuts down. Lets's say I am on 1% and the phone shuts off. After the screen goes black and I plug it in...the charging screen appears and the battery seems to be half charged. I open the phone again and it is already at 45%. All this operation takes a matter of seconds...but still it goes from 1% to 45%. After the phone is up...this percentage starts to go down even faster than before...in the end my phone shuts down again...and this time it starts to charge from 0%.
Today it shut off...and when I got home and plugged in the charger it didn't do anything...i just left it like that for about 10 minutes then tried to power it on without the charger being plugged in...and it worked. After that it started to charge. I have no ideea what is happening.
Also...my charging time is really big. I do not know why but when I use another charger from a samsung galaxy mini 2 it seems to charge way faster.
That's pretty much all so far. If you need more details, please let me know.
I hope you can help me sort this out!
Best regards!
Ilie Mihai said:
Hello everyone!
This is my second post here...but I really felt like I had to take attitude this time and actually do something.
So my samsung galaxy s3 is acting so weird that I can't use it without something bad happening for one day.
So...first of all...my battery doesn't last more than four hours straight if, for example, I am listening to music.
It literally goes down about 1% every few minutes.
Also..there is something really weird happening with my battery even after it completely shuts down. Lets's say I am on 1% and the phone shuts off. After the screen goes black and I plug it in...the charging screen appears and the battery seems to be half charged. I open the phone again and it is already at 45%. All this operation takes a matter of seconds...but still it goes from 1% to 45%. After the phone is up...this percentage starts to go down even faster than before...in the end my phone shuts down again...and this time it starts to charge from 0%.
Today it shut off...and when I got home and plugged in the charger it didn't do anything...i just left it like that for about 10 minutes then tried to power it on without the charger being plugged in...and it worked. After that it started to charge. I have no ideea what is happening.
Also...my charging time is really big. I do not know why but when I use another charger from a samsung galaxy mini 2 it seems to charge way faster.
That's pretty much all so far. If you need more details, please let me know.
I hope you can help me sort this out!
Best regards!
Click to expand...
Click to collapse
1.Might be the battery is dead or broken, or its not calibrated. How old is the phone and battery?
2. It seems to take ages to charge my s3 lte too, give us a number in hours how much time you need?
3. The problem where phone wont turn on or show charging when battery is as low as 1%, i had this too, i think its normal, its protecting the battery
4. Do you have overcloacked anything? It happend to me when i had ovecloaced and did benchamark test, the phone froze and battery eas 5% when i restarted the phone, but before it was 45.
Not realy helpful but i am trying XD. Also might wanna buy new battery, its not that expesive
if you are running stock rom with no rooting no anything....100% it's the battery.
if not install stock and see how it goes...if it's acting normal then the mods are the problem...if it's the same it's the battery.
Do a factory data reset on stock recovery. See how that works out first
Starting from factory reset is bad idea - it should be the last step IMHO.
First what in such case we need to check is battery health.
Percentage we see on our phone is weak indicator, because it is calculated
Better to see the voltage in different situations. How to check this (terminal app or adb in console):
cat /sys/class/power_supply/battery/voltage_now
The lowest voltage that device can handle without heavy usage is less than 3500mV (I saw even 3240mV, but with low brightness, no data connection and after trying to make a call phone turned off).
The maximum voltage is obout 4300mV.
When You see 1% of battery and voltage is realy close to 3500mV or battery is charged and voltage after removing charge is dropping realy fast to then your battery very likely need to be replaced.
I bought Samsung Extended Battery (3000mAh) and this tripled the time usage than my 2 years old normal battery 2100mAh. You can see that difference in their capacity is much smaller - about 43% biger, but give me 300% much time on battery so old one was realy worn out.
BUT if your battery wasnt used for longer than half year, you can do as follows:
1. Discharge battery
2. When phone turns off - turn it on again, but into download mode (Home-VolumeDown-Power)
3. Leave phone for as long as it turns off again and repeat step 2 till time that Download Mode wont even boot.
4. Take off battery and place it back, and again try point 2 (start Download Mode) - do it until phone will show Download Mode for only 2-3 secconds
5. Again and last time replace battery and charge phone, but turned off
6. When phone will be charged, turn it on and leave it on charger for about one hour
After those steps use your phone lightly and try to repeat whole process one more time but only when the battery will normaly discharge and phone will turn off.
I tried those steps and battery for sure can work longer FOR ONE RUN, but unfortunately it can lead to loss of capacity much faster, but it will be noticable after one year - IMHO its always good time to buy new battery.
paffo said:
Starting from factory reset is bad idea - it should be the last step IMHO.
First what in such case we need to check is battery health.
Percentage we see on our phone is weak indicator, because it is calculated
Better to see the voltage in different situations. How to check this (terminal app or adb in console):
cat /sys/class/power_supply/battery/voltage_now
The lowest voltage that device can handle without heavy usage is less than 3500mV (I saw even 3240mV, but with low brightness, no data connection and after trying to make a call phone turned off).
The maximum voltage is obout 4300mV.
When You see 1% of battery and voltage is realy close to 3500mV or battery is charged and voltage after removing charge is dropping realy fast to then your battery very likely need to be replaced.
I bought Samsung Extended Battery (3000mAh) and this tripled the time usage than my 2 years old normal battery 2100mAh. You can see that difference in their capacity is much smaller - about 43% biger, but give me 300% much time on battery so old one was realy worn out.
BUT if your battery wasnt used for longer than half year, you can do as follows:
1. Discharge battery
2. When phone turns off - turn it on again, but into download mode (Home-VolumeDown-Power)
3. Leave phone for as long as it turns off again and repeat step 2 till time that Download Mode wont even boot.
4. Take off battery and place it back, and again try point 2 (start Download Mode) - do it until phone will show Download Mode for only 2-3 secconds
5. Again and last time replace battery and charge phone, but turned off
6. When phone will be charged, turn it on and leave it on charger for about one hour
After those steps use your phone lightly and try to repeat whole process one more time but only when the battery will normaly discharge and phone will turn off.
I tried those steps and battery for sure can work longer FOR ONE RUN, but unfortunately it can lead to loss of capacity much faster, but it will be noticable after one year - IMHO its always good time to buy new battery.
Click to expand...
Click to collapse
Nothing good will come from that procedure. Those steps were useful in the epoch of nickel-cadmium batteries, where the battery had no internal circuits to monitor itself and had a tendecy to uncalibrate. Those stops would force the device and the battery to re-adapt to one another.
But now we're using Li-Ion batteries, and those DO NOT like to be fully discharged. Hell, the device might not even recognize the battery, if it has really been fully discharged.
Source
Okay...so I went to the shop from where I bought my s3 (Orange shop) And they told me to send it to their service and I did so...as I still had it under warranty. It was there for exactly a week and today I got it back. They told me they replaced the battery (which they actually did...I checked that) and the power connector from my phone. The battery it's still not good enaugh in my opinion. Immediately after I got it back...I turned it on and it had 79% battery. In about an hour it went down about 25% (so to 54%) but I didn't used it havely (note: the mobile data option was on). I really do not know what to do. I asked someone and they told me to send it again because this is not normal.
My s3 is running stock 4.3 and used to last waay longer back in the day.
What should I do? I literally got about max 5 hours of use before I sent it and I am afraid this will happen again. I do not even want to think what is going to happen if I listen to music for example.
I turned the phone off a few hours ago...then let it charge up to 59% and then stopped because I had to leave. I used it moderately for about 4 hours and 51 minutes (as my phone says) and i have about 2h and 15minutes of screen on time. My screen is using 50% of the battery and also Android system is using about 17%...chrome 12% Android OS 7% and I think everything else is less important as they use 7%<. After those almost 5 hours...while the mobile data option was on all the time I am at 14% battery.
What do you think? Is it good enaugh? Should I send it back? I really need help!
I am waiting for suggestions.
Best regards!
Ilie Mihai said:
.....
I turned the phone off a few hours ago...then let it charge up to 59% and then stopped because I had to leave. I used it moderately for about 4 hours and 51 minutes (as my phone says) and i have about 2h and 15minutes of screen on time. My screen is using 50% of the battery and also Android system is using about 17%...chrome 12% Android OS 7% and I think everything else is less important as they use 7%<. After those almost 5 hours...while the mobile data option was on all the time I am at 14% battery.
What do you think? Is it good enaugh? Should I send it back? I really need help!
I am waiting for suggestions.
Best regards!
Click to expand...
Click to collapse
I think so, the fact that you have the screen on top of Android OS (and not the other way around) pleases me. You had your screen on for 2h15m, of course your battery went down fast
Test it, charge it full, and use it. Normally.
Do this for 2 or 3 days, and check how the battery lasts

[Q] Losing battery doing nothing

I used to think this "cell standby battery drain" problem everyone was having was just that cell standby happened to be what was using the most battery instead of screen like most phones. But, lately this phone has been aggravating me greatly. I will unplug my phone when it becomes fully charged in the morning and go back to sleep for around 3 hours. In this time of doing nothing the battery will drop from 100% down to between 85%-75%, does anyone else have this problem? Where the battery just loses a huge amount of charge doing nothing. Because it's starting to really annoy me. All my other Android phones would lose around 1% an hour in deep sleep and I'm only getting around 12 hours of use now with 1 hour of screen on time. I have the VZW model with 4.4.4.

Question Battery drain issues

Hi guys,
I keep having weird battery behaviour which led me to believe, that the battery is not properly calibrated:
When charged to 100%, the phone usually stays at 100% for a few hours depending on usage. Around 40% however it keeps dropping 1% every 2-3 seconds until after a few minutes it is drained completely and switches off.
Did anyone else notice that kind of behaviour? (Some guys on Reddit are facing the same issues)
And does anyone know a fix except waiting for a custom rom?
Thanks and all the best.
Jay
Mr. Jay Milestone said:
Hi guys,
I keep having weird battery behaviour which led me to believe, that the battery is not properly calibrated:
When charged to 100%, the phone usually stays at 100% for a few hours depending on usage. Around 40% however it keeps dropping 1% every 2-3 seconds until after a few minutes it is drained completely and switches off.
Did anyone else notice that kind of behaviour? (Some guys on Reddit are facing the same issues)
And does anyone know a fix except waiting for a custom rom?
Thanks and all the best.
Jay
Click to expand...
Click to collapse
Same here, I didn't notice the battery after 40% but the phone stays at 100% for a really long time, I played Honkai Impact at max setting and it still manages to stay at 100% for an hour, mb it's software issue, I'm on 12.5.7 Global btw.
I didn't experienced that kind of issue. 12.5.13.0 EEA here.
you have to calibrate the battery.
- discharge the battery until the phone turns off
- with a slow charger (10 / 25w) charge the mobile OFF
- once it reaches 100% (1-2 hrs) wait another 2 hours.
- Power up and test.
This method usually solves this problem, it is important to use a slow charger and only use the 120w one when it is really necessary. It seems that some batteries have not been properly calibrated
austick said:
you have to calibrate the battery.
- discharge the battery until the phone turns off
- with a slow charger (10 / 25w) charge the mobile OFF
- once it reaches 100% (1-2 hrs) wait another 2 hours.
- Power up and test.
This method usually solves this problem, it is important to use a slow charger and only use the 120w one when it is really necessary. It seems that some batteries have not been properly calibrated
Click to expand...
Click to collapse
Thanks, I'll try to do that with a slow charger.
After it reached 100% still keep the phone on charge for the next two hours or just wait two hours to power up?
Mr. Jay Milestone said:
Thanks, I'll try to do that with a slow charger.
After it reached 100% still keep the phone on charge for the next two hours or just wait two hours to power up?
Click to expand...
Click to collapse
Still keep the phone on charge min 2 hours or more (ex. When you sleep) next you can turn on
austick said:
you have to calibrate the battery.
- discharge the battery until the phone turns off
- with a slow charger (10 / 25w) charge the mobile OFF
- once it reaches 100% (1-2 hrs) wait another 2 hours.
- Power up and test.
This method usually solves this problem, it is important to use a slow charger and only use the 120w one when it is really necessary. It seems that some batteries have not been properly calibrated
Click to expand...
Click to collapse
It does fix something, now my phone can stay till 1% without turning at 3% like before, thanks.
sushuguru said:
It does fix something, now my phone can stay till 1% without turning at 3% like before, thanks.
Click to expand...
Click to collapse
For me viper4android it's much better if you use wired headphones. I tried to use Dolby but it's not the same.
I'm on 12.5.13.0 EEA, same problem. Phone stay at 100% for hours, then when power dropped to 35-30% weird thing happened, it keeps dropping 1% every 2-3 seconds until after a few minutes it is drained completely and switches off.
Then it takes 5-10 minutes to start again
I will try to calibrate the battery tonight
Hi, I was facing a similar issue.
I have used 3 chargers. 120W (stock), 10W (samsung), 65W (Anker). I was worried about my battery life, so decided to ditch the 120W charger which was also not giving me a good enough battery life, considering its a 5000 mah phone.
Im not paid by anker or something, but I saw a major difference between SOT compared with stock and samsung charger as well. I dont know why this is working out so well, but im getting 7+Hrs SOT easily, on heavy usage. AndI have been getting consistent results from the past week since i switched to anker. I genuinely dont know why or how this is working. But if it works, it works.
Im assuming due to the 120W quick charge, the battery calibration gets messed up. But idk how to explain the longer duration of SOT on the anker charger.
Ps. I dont use 5G
nousernamesorry said:
Hi, I was facing a similar issue.
I have used 3 chargers. 120W (stock), 10W (samsung), 65W (Anker). I was worried about my battery life, so decided to ditch the 120W charger which was also not giving me a good enough battery life, considering its a 5000 mah phone.
Im not paid by anker or something, but I saw a major difference between SOT compared with stock and samsung charger as well. I dont know why this is working out so well, but im getting 7+Hrs SOT easily, on heavy usage. AndI have been getting consistent results from the past week since i switched to anker. I genuinely dont know why or how this is working. But if it works, it works.
Im assuming due to the 120W quick charge, the battery calibration gets messed up. But idk how to explain the longer duration of SOT on the anker charger.
Ps. I dont use 5G
Click to expand...
Click to collapse
yes, I don't think you are very far from the problem. I also think that charging the mobile at 120w spoils the calibration of the battery so I use it only at specific times. I use a standard 15w charger (approx 2hrs)
3 days later It looks like calibration sorted my issues. Now battery behaves as is should.
So calibration is very recommended if battery plays up
I recently purchased this cell phone, and I am experiencing this problem. I have disabled almost everything, and uninstalled blotware. Should I calibrate the battery to improve battery drain?
Vixito said:
I recently purchased this cell phone, and I am experiencing this problem. I have disabled almost everything, and uninstalled blotware. Should I calibrate the battery to improve battery drain?
Click to expand...
Click to collapse
Please read my reply in this thread, that will extend the battery drastically.
im facing this problem with this phone as well but also something else: after the battery drops to 18-20% it then discharges very very quickly to a point where in a matter of 5-10 minutes of use it's down to 0%. is this normal or is it another one of those side effects that their trashy fraudulent scamming xiaomi battery measurement causes?
will another rom fix these issues or are we stuck with them in this phone i rapidly regret getting?
I'm also facing the same issue, below 25% to 0% it drains like a liquid, I attached the screen record
jamesking005 said:
I'm also facing the same issue, below 25% to 0% it drains like a liquid, I attached the screen record
Click to expand...
Click to collapse
mine got fixed (at least for now) by calibrating the battery (leave it to discharge and turn off - try to turn on again until it wont - charge to 100% with phone off) i'll see how long this lasts and update
Ya i did it for now it is fixed might be a temporary fix. I'll post here if it happens again
Same problem at first month, 100 - 99 became shorter and shorter while charging cycle increasing.

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