From one contact I can only get mms messages. Odd. - Nexus 6 Q&A, Help & Troubleshooting

Ok, I've got something odd going on and to be honest I'm not sure if it's a T-Mobile Nexus 6 based issue or something on the other end (Oneplus One).
I have one contact in particular that can receive sms and mms messages from me with no issue but I can only receive mms messages from him. If it's a standard sms I never get it. It's really odd. Considering he can get both types from me but not the other way around makes me wonder if the issue is on my end.
I just updated to 5.1.1 and still no change. This was with a factory reset and not restoring the old data either (so nothing corrupted came from the update).
This happens regardless of what messaging program I use (Textra, stock messaging app, etc).
Anyone have any suggestions?

I would expect it to be more network than phone. Try and get a test sim from another provider in your phone.

Related

Unlocked Tilt cannot send SMS

Greetings,
I purchased an unlocked 8925/Tilt over the weekend and had great success using it immediately on the TMobile network. This morning I noticed my SMS messages would not send. I could receive messages, but got the dreaded "Your text message cannot be sent." dialog.
I've checked the SMS Service Center number (via Settings / Phone / Services / Get Settings) and from what I can find via google it appears to be right.
I last used the SMS yesterday about 7 PM and it was fine. This morning at 7 am it gave me this message and has continued for the last 4 hours.
Anyone have any thoughts??
Thanks!
UPDATE: As it turns out the phone WILL send the SMS messages, but only when I have connected to a voice call.
Did you try a soft reset?
SMS not sending
Thanks for the reply.
I should have stated... I have performed a soft reset as well as a hard reset. I have verified the SMS Service Center number is correct as well.
Anyone else ever run into this?
Here's a stupid question, sorry if it offends: Have you tried multiple recipient numbers, i.e. perhaps the one that is failing is due to the number you're sending to, not your device?
cannot send SMS
Not a stupid question. I've tried numbers on different carriers with no luck.
I've called TMobile, and they want to me to try my Sim in another phone which I will have to try later this evening.
Just thought it was strange that it worked fine, I went to bed, and it quit working. Perhaps the Sim card went bad. I've had it a long time.
Tilt cannot send SMS away from home area
After days of testing, hard resetting and scanning this board I appear to have come up with the solution.
I installed "Advanced Config", adding a button to the Comm Manager for 3G and disabling 3G. Not an issue for me as 3G isn't available on TMobile in my area.
If I continue to have trouble I will try replacing the phonesettings.dll and changing the phone band as mentioned in this thread.
Thanks to help from this thread:
http://forum.xda-developers.com/showthread.php?t=379846
HELPPPP
I've been having a similar issue for the past 4 days. I'm using dutty's 6.1 rom. I used to be able to send/receive sms and mms messages. One day, mms messages wouldn't work anymore so I did the auto connection setup in the settings panel and it corrected the mms problem. However, sms messages can't be sent out anymore. I always get the message "Your text cannot be sent." I can receive sms messages but cannot send them out. I've tried searching the forums and it seems like others are in the same boat. There is a thread stating that I should turn off 3g in my comm manager, but it is already disabled. I've tried sending the text message with 3g on and off. It doesn't work no matter what. I've also trying to setting the band of the phone for gsm 1800 like another thread had instructed, but that doesn't work either. It isn't a sim card problem because I can put it into another phone and send and receive them just fine.
Some one help me, please!
anyone have ideas?
figured it out. changed the setting back to gsm mode. i must've changed it to gprs somehow.

Go SMS / receiving multiple

I've been having issues with Go SMS, where every incoming message I get will be timestamped incorrectly (like 6 hours prior) and will therefore show up at the beginning of each respective conversation list. That issue only exists in Go SMS, the stock messenger app and Chomp work just fine so I'm sticking with Chomp for now. (don't lecture me on why one is better than another, I'm not here for that)
I've also been receiving messages multiple times over the last couple of days. I don't recall it being an issue until just one or two days ago and it's only once in a blue moon, but the same message will come in 3 or 4 times, and it happens with different people, whether my phone is already on or if it's off. Can't seem to find a common denominator here.
Just wondering if anyone else has run into either of these issues yet. If it's something that factory resetting and re-flashing doesn't help, I'll return it for a different one.
Same problem here. It has to do with the delivery reports. You'll notice if you turn them off the timestamps will be correct.
I've tried changing the 'change delivery offset' option which is somewhere in the GOSMS settings, but it only works 50% of the time..... I checked in my stock messaging app AND handcent SMS and the delivery reports don't work there either (it shows as Unsuccessful in Handcent, and a red icon in Stock Messaging). I've read somewhere around here that if you are having trouble with SMS, your sim card is most likely bad.
If any other users could tell us if their delivery reports work/don't work, we can sort of narrow it down to either a bionic problem, or just the sim card.
Gotcha, I'll play with delivery reports and see what happens. I didn't run into this issue with my Charge though, and I'm using the same SIM. I'll report back soon.
I had the multi message issue about a week ago, but after the Go SMS update last week it stopped. Haven't had it since and have not noticed a timestamp issue personally.
I have the latest version of GoSMS and it still does it, coincidentally for certain contacts though, mostly those on other networks.
triton302 said:
I have the latest version of GoSMS and it still does it, coincidentally for certain contacts though, mostly those on other networks.
Click to expand...
Click to collapse
I restarted my phone this morning and now everyone that I receive a message from, comes in 3-4 times every other message I receive... WTF.

Lumia 822 not sending texts

I have a lumia 822 and every time I try to text, I get a failed message.
I get to make calls and even get HSPA 3G data, but I just can't get texts to work
any help?
If you're doing anything outside of normal messages (long ones, multiple recipients, images, funny characters, etc.) it may be trying to use MMS instead, which sometimes requires some configuration. Check the Messaging settings to see if it's using MMS instead of SMS. Beyond that, try sending a very simple message to just one person. Better yet, have one person send a simple message to you, then try to reply (if you get it).
SMS uses a mechanism inherent in the way modern cell phones work. You don't even need a data connection for it; if you can send and receive calls, you can (in theory) send and receive texts.
If it's really not working, I'd suggest taking it back to the store; there's something wrong.
I read that it's an issue with the phones, but some have reported that there IS in fact a fix for it, was hoping someone here knew.
I can receive texts no problem but sending always fails.
What carrier are you using? I would contact them first, I had a similar issue with my Tmob 8X.
Any update on this issue? I recently switched to SimpleMobile from AT&T and the text messages are not getting sent. Incoming messages work fine!

MMS issues Nexus 6 on Verizon

So today I switched to Verizon from At&t. I had no issues prior to today with sending pictures or group text. Now I can do neither. :crying:
I've tried talking to Verizon and Google. Both have no solution. I've also tried doing a factory reset and I'm still having the same issue.
Anyone know how to get into the APN settings? I can only get to them via the hangouts app. But it doesn't give all the fields I'm used to seeing in typical APN settings.
Anyone run into this and have a solution?
Swap your Sim card
Slyhunter said:
So today I switched to Verizon from At&t. I had no issues prior to today with sending pictures or group text. Now I can do neither. :crying:
I've tried talking to Verizon and Google. Both have no solution. I've also tried doing a factory reset and I'm still having the same issue.
Anyone know how to get into the APN settings? I can only get to them via the hangouts app. But it doesn't give all the fields I'm used to seeing in typical APN settings.
Anyone run into this and have a solution?
Click to expand...
Click to collapse
When you say switched, do you mean you used AT&T on your N6 and switched to a Verizon sim? If so, you need to factory reset. You don't change APN settings on Verizon though, the sim card sets them.
akellar said:
When you say switched, do you mean you used AT&T on your N6 and switched to a Verizon sim? If so, you need to factory reset. You don't change APN settings on Verizon though, the sim card sets them.
Click to expand...
Click to collapse
I already tried a factory reset. And I'm still having the same issue. If I'm still having the same issue tomorrow, I'm going to swap the sim card.
I think there is or was a problem with MMS on VZ and using Hangouts or Google Voice. I read somewhere that this was being taken care of by VZ soon.
Yep -- I've been having issues with receiving SMS / MMS messages on Verizon too. Sending works fine (tested and confirmed) but I can't receive anything. It used to work but it hasn't for me since last Wednesday or so.. Maybe they're making changes before they launch the Nexus 6 themselves? Who knows. It caught me off guard though as I used SMS for my Google two factor auth. Had to switch to Google Authenticator because of this.
I use Hangouts and do not have any issues with VZW MMS sending or receiving. I live in Chicagoland.
Slyhunter said:
I already tried a factory reset. And I'm still having the same issue. If I'm still having the same issue tomorrow, I'm going to swap the sim card.
Click to expand...
Click to collapse
Just to confirm it's a Hangouts Verizon issue, I'm on the OG Samsung Galaxy Nexus and have been having this issue for roughly a month now. Not sure what prompted it, but it's been plaguing me for some time now.
still have an issue with this?
oneandroidnut said:
still have an issue with this?
Click to expand...
Click to collapse
Not OP, but I have. I had a single SMS message sneak through last night -- much to my surprise. I haven't been able to receive SMS / MMS for about two weeks now. Over that period of time, I have sent myself multiple "test" messages from other numbers as well as other people's phones. Only a single, unrelated text has come through. SMS / MMS works as expected with this SIM in my old Galaxy Nexus. Very odd.
N6 on VZW
I have an N6 o Verizon and I have not had issues with sending or receiving mms or sms and I got my phone almost a month ago. Only thing I don't like is when I'm on a call, if I get group messages or a picture message, I may have to tap to manually download after the call because the phone doesn't do voice and data at the same time.
ataris_kid said:
Not OP, but I have. I had a single SMS message sneak through last night -- much to my surprise. I haven't been able to receive SMS / MMS for about two weeks now. Over that period of time, I have sent myself multiple "test" messages from other numbers as well as other people's phones. Only a single, unrelated text has come through. SMS / MMS works as expected with this SIM in my old Galaxy Nexus. Very odd.
Click to expand...
Click to collapse
friend of mine on pure sent me sms and mms this morning and i sent both back from my note 4 and no problems on either end.
Hey guys, I am having a weird issue here. I have had the Nexus 6 for about 2 months now and everything has been working fine. I am using hangouts and have been able to send and receive MMS no problem, up until a few days ago. I now cannot send MMS, but I can receive them. I've pulled the SIM, restarted, tried using Messenger and Handcent. When using Handcent I would get an error about the APN settings. I set them to what Verizon has listed for MMS and it was still erroring out. I am not back on Hangouts and still can't send an MMS message. Any ideas? I guess the next step would be a factory reset...
PS - I am unlocked, rooted, and un-enecrypted running the latest stock OTA ROM.
Bump? Anyone? I am still unable to send MMS. I can receive them just fine though. I did a TWRP factory reset and still was unable to send. I might have to flash back to bone stock or wait until Friday when Verizon officially supports this thing.
I only have ever used Textra on my phone (Verizon, rooted, OTA, encrypted) no texting issues I am aware of.
Sent from my Nexus 6
DebianDog said:
I only have ever used Textra on my phone (Verizon, rooted, OTA, encrypted) no texting issues I am aware of.
Sent from my Nexus 6
Click to expand...
Click to collapse
Thanks for the help.
Tried Textra, no luck (it's beautiful and I will probably stick with it!)...I will start from square 1, hopefully a full reinstall will fix this.
I don't know if you saw it in the options but there is a switch to try to "fix" MMS within Textra . Something to try anyway...
Sent from my Nexus 6
I had a problem for the first time the other day.
It ended up being a host file MOAB (Mother Of all Ad Blockers) I added to Adaway ad blocker app.
Did some googling and it seems others have had the same problem.
Just throwing it out there.
I am hoping to get some input from others. I had the note 2 running CM prior to my Nexus 6. I say this because I don't know if CM ran MMS/group messaging different than stock, but here is the scenario:
When on CM, if I sent or received a group text, all the replies were in the same thread. Very convenient for obvious reasons. However, on my N6, if someone starts/sends me a group message all the replies end up in the same thread. If I start and send a group message, the first message shows one thread with everyone in it, but when people start to reply, each message comes individually and not a part of the group thread.
Is this normal? Is there a way to get all messages in one thread?
BackInA88 said:
I had a problem for the first time the other day.
It ended up being a host file MOAB (Mother Of all Ad Blockers) I added to Adaway ad blocker app.
Did some googling and it seems others have had the same problem.
Just throwing it out there.
Click to expand...
Click to collapse
DUDE!!! YOU JUST FIXED MY PROBLEM!!!
I disabled the MOAB host file in Ad Away and now I can send!! Did you figure out if there is a specific host file you need to white list to keep MOAB and send MMS?
THANK YOU THANK YOU THANK YOU!!
---------- Post added at 09:02 PM ---------- Previous post was at 08:50 PM ----------
quadracer06 said:
Did you figure out if there is a specific host file you need to white list to keep MOAB and send MMS?
Click to expand...
Click to collapse
OK!! I added
mms.vtext.com
to the whitelist in AdAway with the MOAB host file and it sends just fine! Thank you very much for your help!!!
EDIT: corrected the above list, I had an extra "X" in after the "V"

[Q] iPhone to G4 MMS Issues

Wondering if anyone else has run into this issue. My girlfriend recently left Verizon (on iPhone 5) and took her number to T-Mobile. She decided to buy the LG G4 (I have the G3 on Verizon and she really liked it) but is having issues with receiving picture or group messages from other iPhones. I can message her fine, and I don't have any issues receiving these messages on my G3 (on Verizon). If we are on the same thread, sometimes she won't get the message until I or another android user responds to it.
When she left Verizon they told her that iPhone users would have to turn iMessage off & on in order for it to work, but that has led to mixed results. She will get a few group messages or picture messages from certain recipients but inevitably will end up missing another one (her texting app will show "New MMS Message" and a download button, but pressing that doesn't do anything). She's contacted T-Mobile but all they ever say is to reboot her phone, or clear the Messaging app data. Generally this fixes it temporarily, but unable to fix completely.
Since I'm unfamiliar with T-Mobile and the G4, I was wondering if anyone can share their experiences with this? Any help will be appreciated.
Thanks!
Kipland007 said:
Wondering if anyone else has run into this issue. My girlfriend recently left Verizon (on iPhone 5) and took her number to T-Mobile. She decided to buy the LG G4 (I have the G3 on Verizon and she really liked it) but is having issues with receiving picture or group messages from other iPhones. I can message her fine, and I don't have any issues receiving these messages on my G3 (on Verizon). If we are on the same thread, sometimes she won't get the message until I or another android user responds to it.
When she left Verizon they told her that iPhone users would have to turn iMessage off & on in order for it to work, but that has led to mixed results. She will get a few group messages or picture messages from certain recipients but inevitably will end up missing another one (her texting app will show "New MMS Message" and a download button, but pressing that doesn't do anything). She's contacted T-Mobile but all they ever say is to reboot her phone, or clear the Messaging app data. Generally this fixes it temporarily, but unable to fix completely.
Since I'm unfamiliar with T-Mobile and the G4, I was wondering if anyone can share their experiences with this? Any help will be appreciated.
Thanks!
Click to expand...
Click to collapse
If she's getting the MMS notification, then it's not related to iMessage. How long has it been since she switched? I believe some messages might get routed to the wrong carrier for a while.
I have been with T-Mobile for a long time and have not had MMS issues with any of the phones I have used. I have a G4 at the moment and MMS work fine with everyone (including iOS users). Group messaging can be tricky when dealing with iPhones though, I have missed some messages before, I get no notification, they're just lost. If the message is not being downloaded, I would make sure the APN settings are correct on her G4.
She can also try a different SMS app. I use Textra and it lets you manually configure an APN if the system one is having issues.
havanahjoe said:
If she's getting the MMS notification, then it's not related to iMessage. How long has it been since she switched? I believe some messages might get routed to the wrong carrier for a while.
I have been with T-Mobile for a long time and have not had MMS issues with any of the phones I have used. I have a G4 at the moment and MMS work fine with everyone (including iOS users). Group messaging can be tricky when dealing with iPhones though, I have missed some messages before, I get no notification, they're just lost. If the message is not being downloaded, I would make sure the APN settings are correct on her G4.
She can also try a different SMS app. I use Textra and it lets you manually configure an APN if the system one is having issues.
Click to expand...
Click to collapse
Thanks. I actually just recommended she try Textra and it seems to be holding up for now. As far as APN settings go, where is the most reliable place to find the correct ones? I see them posted all over the internet but am not sure what is new/legitimate. Would T-Mobile be able to provide them?
Kipland007 said:
Thanks. I actually just recommended she try Textra and it seems to be holding up for now. As far as APN settings go, where is the most reliable place to find the correct ones? I see them posted all over the internet but am not sure what is new/legitimate. Would T-Mobile be able to provide them?
Click to expand...
Click to collapse
Yes, T-Mobile should be able to provide them, but her phone should already have the right ones, especially if it's a T-Mobile branded device.
Mine is (on my T-Mobile branded G4)
T-Mobile LTE
APN fast.t-mobile.com
MMSC http://mms.msg.eng.t-mobile.com/mms/wapenc
APN type default, supl, mms
APN protocol IPV6
Kipland007 said:
Wondering if anyone else has run into this issue. My girlfriend recently left Verizon (on iPhone 5) and took her number to T-Mobile. She decided to buy the LG G4 (I have the G3 on Verizon and she really liked it) but is having issues with receiving picture or group messages from other iPhones. I can message her fine, and I don't have any issues receiving these messages on my G3 (on Verizon). If we are on the same thread, sometimes she won't get the message until I or another android user responds to it.
When she left Verizon they told her that iPhone users would have to turn iMessage off & on in order for it to work, but that has led to mixed results. She will get a few group messages or picture messages from certain recipients but inevitably will end up missing another one (her texting app will show "New MMS Message" and a download button, but pressing that doesn't do anything). She's contacted T-Mobile but all they ever say is to reboot her phone, or clear the Messaging app data. Generally this fixes it temporarily, but unable to fix completely.
Since I'm unfamiliar with T-Mobile and the G4, I was wondering if anyone can share their experiences with this? Any help will be appreciated.
Thanks!
Click to expand...
Click to collapse
There are a lot of threads about this, the TMo G4 has issues downloading MMS for some reason. In group chats that are MMS it's even worse. I finally gave up on the G4 because it loses too many messages and can't download half the ones that it does get.
http://forum.xda-developers.com/tmobile-g4/help/mms-issues-t3150451
havanahjoe said:
Yes, T-Mobile should be able to provide them, but her phone should already have the right ones, especially if it's a T-Mobile branded device.
Mine is (on my T-Mobile branded G4)
T-Mobile LTE
APN fast.t-mobile.com
MMSC http://mms.msg.eng.t-mobile.com/mms/wapenc
APN type default, supl, mms
APN protocol IPV6
Click to expand...
Click to collapse
I have these exact APN settings and have a ton of MMS issues, not to mention all the lost texts I never get...
Anyone try changing APN to epc.tmobile.com? Just changed this myself, going to test it out
Figured it out
I mentioned in another thread... I used Textra and it has a special setting that fixes this issue.
texasaggie1 said:
I mentioned in another thread... I used Textra and it has a special setting that fixes this issue.
Click to expand...
Click to collapse
What setting did you use?
It's under MMS settings:
https://www.dropbox.com/s/6mcxub5pjb77ts3/Screenshot_2015-08-15-12-14-47.png?dl=0
texasaggie1 said:
It's under MMS settings:
https://www.dropbox.com/s/6mcxub5pjb77ts3/Screenshot_2015-08-15-12-14-47.png?dl=0
Click to expand...
Click to collapse
Ah yes! The Wi-Fi calling fix? That can solve some issues when using Textra if you use WiFi calling, but the stock app should take care of that.
I haven't had any issues with group MMS, so I wonder if those that are having them are on WiFi and with WiFi calling enabled when they have these issues.
I don't know if it helps with WiFi calling or not! But it fixed my MMS sending and receiving problem!

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