(SOLVED) Xperia ZL USB device not recognized [USB device descriptor failed] - Xperia Z Q&A, Help & Troubleshooting

Hi,
After a long time (I always use cloud) I tried to connect my Xperia ZL via USB to flash lollipop.
Windows 8.1 gives me:
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.
Click to expand...
Click to collapse
Windows 8.1 fully updated (I found this was a 8.1 problem last year, but I have all the updates)
Tried other cable
Tried other PC
Tried other USB port
Tried USB debugging on/off
Tried switch USB mode. (mass storage etc)
Tried my old Samsung Jet, mass storage works fine.
Is something broken? Last year my stock xperia cable got so hot it melted some plastic on my phone and the cable died, but it still charges fine every day.
Thanks
:crying:

Just bought a new micro-sd cable.
No go

Okay, I fixed it after using a very small pin to clean 5 individual connectors on my ZL's USB port.
I already tried it but apparently a real cleaning was needed.

Related

Xperia Z USB Connection Problem

Hi.
Im having a problem wiht my sony Xperia Z. The problem is with USB port or something else i just cant figure it out.
When i connect my charger, Mobile charges fine. I just have to push charger inside the charging port in cell sometimes but most of the times its fine. But i cant connect it to pc via computer. I used same usb cable to charge, it was working. But then i used it to connect it to pc, It dint worked. I tried alot many other cables. When i connect the USB cable to Xperia Z and PC, nothing happens at all. NOTHING AT ALL. I need to reset my phone and do some other stuff via usb. Can any on please figure out whats the problem is? If it's some software issue or hardware problem??
I searched through forum and could not find any other thread so i started this.
Thanks for help in advance.
hdrsid said:
Hi.
Im having a problem wiht my sony Xperia Z. The problem is with USB port or something else i just cant figure it out.
When i connect my charger, Mobile charges fine. I just have to push charger inside the charging port in cell sometimes but most of the times its fine. But i cant connect it to pc via computer. I used same usb cable to charge, it was working. But then i used it to connect it to pc, It dint worked. I tried alot many other cables. When i connect the USB cable to Xperia Z and PC, nothing happens at all. NOTHING AT ALL. I need to reset my phone and do some other stuff via usb. Can any on please figure out whats the problem is? If it's some software issue or hardware problem??
I searched through forum and could not find any other thread so i started this.
Thanks for help in advance.
Click to expand...
Click to collapse
it's software problem .. I think you should download SEUS and reflash your rom , btw there are only charging cables.. are you sure that this cable isn't only charging..
51r said:
it's software problem .. I think you should download SEUS and reflash your rom , btw there are only charging cables.. are you sure that this cable isn't only charging..
Click to expand...
Click to collapse
I dint get what you are saying?? I tried many other carging cables, Every cable CHARGES but it does'nt work as USB cable. And If i cant connect my xperia z to computer how am i suppose to reflash my rom ??
Hello. I don't mean to sound rude but if you're saying you search can't connect USB and didn't find anything, I think maybe try to re-phrase your search terms. Try some of these http://forum.xda-developers.com/sitesearch.php?q=can't connect with usb
Also, cover the basics. Have you deleted any system apps. Tried USB Debugging Mode. What OS ?
Does it even attempt to install drivers, what does the device manager say ?
What does it do when you connect in flash mode, what about fastboot mode. I had an awful time making my Samsung galaxy s3 to connect via USB to my Mac, I would use my SD Card when installing roms, when I started playing with different ones, I learned real quick that some Roms worked flawlessly, some with some help, some roms wouldn't connect to USB at all. Although that was never the case with my XZ, once it installed the fastboot and fastmode drivers for Windows 7, it's never had an issue, I can't really remember before then.
Also wiggle the card and the connection around see if it quits charging. Those are a few things to try, good luck
hdrsid said:
I dint get what you are saying?? I tried many other carging cables, Every cable CHARGES but it does'nt work as USB cable. And If i cant connect my xperia z to computer how am i suppose to reflash my rom ??
Click to expand...
Click to collapse
I mean that there are cables made only for charging .. not for PC .. the cheap ones with the wall chargers.. they are only charging cable.. not data
hdrsid said:
Hi.
Im having a problem wiht my sony Xperia Z. The problem is with USB port or something else i just cant figure it out.
When i connect my charger, Mobile charges fine. I just have to push charger inside the charging port in cell sometimes but most of the times its fine. But i cant connect it to pc via computer. I used same usb cable to charge, it was working. But then i used it to connect it to pc, It dint worked. I tried alot many other cables. When i connect the USB cable to Xperia Z and PC, nothing happens at all. NOTHING AT ALL. I need to reset my phone and do some other stuff via usb. Can any on please figure out whats the problem is? If it's some software issue or hardware problem??
I searched through forum and could not find any other thread so i started this.
Thanks for help in advance.
Click to expand...
Click to collapse
hey dude i have a problem too my xperia z can't charge when i put it in the charger it won't charge nothing happens and when i connect it with pc with the usb cable start reading it then out on then out and it keeps this way without stoping please help me please it's new xperia
:crying:
hdrsid said:
Hi.
Im having a problem wiht my sony Xperia Z. The problem is with USB port or something else i just cant figure it out.
When i connect my charger, Mobile charges fine. I just have to push charger inside the charging port in cell sometimes but most of the times its fine. But i cant connect it to pc via computer. I used same usb cable to charge, it was working. But then i used it to connect it to pc, It dint worked. I tried alot many other cables. When i connect the USB cable to Xperia Z and PC, nothing happens at all. NOTHING AT ALL. I need to reset my phone and do some other stuff via usb. Can any on please figure out whats the problem is? If it's some software issue or hardware problem??
I searched through forum and could not find any other thread so i started this.
Thanks for help in advance.
Click to expand...
Click to collapse
Hi
I had exactly the same problem, phone can charge, but can't connect to PC (and doesn't charge from PC as well) .
Factory reset helped to resolve it.
Ninou05 said:
hey dude i have a problem too my xperia z can't charge when i put it in the charger it won't charge nothing happens and when i connect it with pc with the usb cable start reading it then out on then out and it keeps this way without stoping please help me please it's new xperia
:crying:
Click to expand...
Click to collapse
Try factory reset
Or
Flash ftf
Or
Use SUS
:good:
No usb detection at ALL!
Hello,
I have a weird problem with my phone. It's been 3 days and I've tried everything that came to my mind!
First, the phone (Xperia Z3 Compact) was ok, then I noticed I'm low on battery (about 3%), I tried to charge it, connected to charger via micro usb port. Nothing happened, (like it has never been attached at all!) I did it several times, tested the charger and cable on other phones, worked properly on them.
then I tested with several chargers and cables, and tried to charge it with my laptop, even when connecting to the laptop (on Windows), it's like nothing even detected, nothing at all, and on the phone nothing changes (no charging, no data connection, etc.).
Then I tried to restart the OS to see if it solves the problem, but due to the battery-low situation, I couldn't boot it back on! (the battery icon kept coming on the screen). The thing is, on the state before initiating to load the OS (Only the battery icon, big(!) on the screen), it SEEMED to be charging (the charger LED turned on and connecting and disconnecting the cable made difference!). but everytime after several seconds, the SONY logo appeared, and then the smaller battery icon with a 1% text appeared, then the LED turned off and it seemed to be not charging. (I tried it several times, even with 3-vibrate resets, etc. no change)
But when I tried to load it in the Fastboot mode or Flash mode, my laptop detected it without problem. (And did some getvar commands via fastboot, no problem in that state). then I provided a magnetic charger, and charged the phone without problem with that to 100%. But still, in the Android OS, USB does not work at all, no charging via usb, no data mode, no usb detection AT ALL.
Long story short, I even tried these:
Resetting completely to factory settings,
Wiping cache partition,
Flashing (via flashtool) the stock ROM.
and I even flashed the phone with a third party ROM! Still no usb charging/detection! The USB only works in Flash and Fastboot mode!
What do I do?!
I got a wierd one. I got a new work laptop (8.1 old one was 7), and when I connect via usb it goes into some rapid loop of connected/disconnected a couple of times a second
I have pc companion installed, and went and manually installed the flashtool drivers for it also, no difference.
Mobe1969 said:
I got a wierd one. I got a new work laptop (8.1 old one was 7), and when I connect via usb it goes into some rapid loop of connected/disconnected a couple of times a second
I have pc companion installed, and went and manually installed the flashtool drivers for it also, no difference.
Click to expand...
Click to collapse
Where you able to fix that problem? I'm having exactly the same one.
i had this problem and found out if its not a sony usb cable i got the same happening so use sony usb cable from now on and no problems at all
wrtease5865 said:
i had this problem and found out if its not a sony usb cable i got the same happening so use sony usb cable from now on and no problems at all
Click to expand...
Click to collapse
Interestingly, for me it doesn't work with the original Sony cable at my private laptop (Windows 8.1), but it does work with another USB cable at my work laptop (Windows 7).
Hmm, so a different cable did it for you. On mine I moved the cable to another port in the opposite side of the laptop, and it worked fine. I didn't think of trying a different cable. I haven't been game to re-try on the other port.
ok so here's my case:
phone charges well if connected to a chargher-only adapter through USB and charges correctly in it's Sony-socket
phone is not detected by the operating system and I tested it using 2 different cables (that I previously used succesgflly) with: three different PCs, 2 having windows 8.1 (nothing showing up in device manager), one having linux (tried lsusb with the phone connected and disconnected: same output) but...
Phone light's goes blue if I try to start in fastboot mode while connected to a PC (which of course doesn't happen when disconnected or connected to a charger).
I'd like to bring it to service (after trying a hard reset) but I need to backup my data and no idea on how to that without installing a recovery firmware (device is not rooted)
any idea?
Forgot to mention: when I plug the usb club, the experia makes the detection sound.
PS: in the past the USB detection when connected to a PC was faulty, acting like the cable was connected and disconnected continuosly. Previously the connection was working fine.
thanks!
Alessandro
Was anyone able to solve this problem?
My Sony Xperia Z C6603 isn't recognized by any windows PC,
from windows 7, 8, 8.1 to 10. The phone lights up showing it has been connected but the PC won't recognize it.
When i connect it to a charger, it charges just fine.
I have tried Turning n USB debugging ON and OFF, resetting the phone,nothing seems to work.
Any help?
You can try using flashtool to flash a stock FTF
You would use fastboot mode.
You can try a linux live session too to rule out windows
It may be your bios settings
It may be the cable, cables break all the time, get a new one.
HELP.
Sony Xperia z1 charging via adapter.
But Doesn't get detected by any pc or laptop nor by using other cables. ( also not charging).
Hi I have problem with Sony z it's not charging nutill if I press tightly den it's charging if I leave it den it's stop I think it's usd port problem please let me know asasp tq
HELP,
i have sony z1 compact.. i got problem with the usb cable, if i use the usb cable for charging it's just charging properly.. but if i plug to pc, my pc or phone not detect anything.. i have try factory reset, change usb cable, try to other pc and try other usb cable.. but nothing happen.. anyone can give me solution ?

[Q] D959 Drops USB Connection to PC

When I first got my G Flex I didn't have this issue. Now it has slowly progessed to the point that it's dropping the connection every 30 seconds. This is a brand new Windows 8.1 PC and it's connected to the USB 3.0 port. (I've also tried the standard ports) I've found a hub that's externally powered. Could that help? Can I do a factory reset and keep my root? TIA
Sounds like a bad USB cable.
Try it with another PC /different cable
Worst case it's a broken USB port on the PC or phone.
Have you tried cleaning the USB port on the phone/PC?

Phone will not connect via usb to PC

As the title says, i can not get my PC to recognize nor will it connect to my phone. It will charge so i know its connected but no matter what PC or port it will not allow me to open up the phone storage or SD card. I have updated USB drivers, its got the debug enabled, tried kies ( hate it) and different cables both big connector and micro connector. Just would like to connect and sort / clean out the phone. Any one have other ideas? its 5.0, july 2015 kernel.

USB C pc connection error

Hello, today when i tried to connect my phone to my computer i got an error that said "Device Not Recognized Device Descriptor Request Failed", it did not happen before. Now I'm trying to connect a pen drive and a keyboard into the usb c and they don't work. But i can still charge the phone with the wall charger and in the pc. My audio adapter works as well. I didn't drop the phone or damage it.
There is any possible software fix to this or is a hardware fault? i have tried different pc and cables.
My phone is locked, (i was trying to unlock) with the last china rom and i dont have root
Thank you
Has the same problem happened to someone? still no solution, even with miui 10
Still with the same problem, can someone help?
thank you

V40 USB issue

The problem just started.
What works:
1. Low speed charging
2. Access to OTG memory card
Not Working:
1. Connecting to PC. Unknown USB Device (Device Descriptor Request Failed) The PC has the correct LG driver.
2. Fast Charging
3. Android Auto USB mode. Phone won't negotiate with the car.
I have cleaned the USB port with electronic cleaner and sand paper. It made no difference. The port wasn't dirty to start with. I have not done factory reset since the problem looks more likely to be hardware.
Any suggestion?
Cord gone bad?
Sent from my LM-V405 using Tapatalk
Einsteindks said:
Cord gone bad?
Sent from my LM-V405 using Tapatalk
Click to expand...
Click to collapse
Not the cord. Already tried several. The cords work fine in fast-charge mode and Android auto with other phones.
abuchison said:
The problem just started.
Not Working:
1. Connecting to PC. Unknown USB Device (Device Descriptor Request Failed) The PC has the correct LG driver.
Any suggestion?
Click to expand...
Click to collapse
So, has this device connected to the mentioned PC before? If so, and nothing has changed (like driver update etc), then, sorry to say, but it absolutely sounds like the usb port is an issue.
Even if out of warranty, I'd plead my case to LG. That shouldn't happen. Has it gotten wet? Is any part loose in there?
good luck
I also have a USB problem, but mine keeps asking what I want to use the USB connection for i.e. charging, power supply, file transfer, photo transfer or MIDI device. And the wireless charging doesn't work either.
abuchison said:
The problem just started.
What works:
1. Low speed charging
2. Access to OTG memory card
Not Working:
1. Connecting to PC. Unknown USB Device (Device Descriptor Request Failed) The PC has the correct LG driver.
2. Fast Charging
3. Android Auto USB mode. Phone won't negotiate with the car.
I have cleaned the USB port with electronic cleaner and sand paper. It made no difference. The port wasn't dirty to start with. I have not done factory reset since the problem looks more likely to be hardware.
Any suggestion?
Click to expand...
Click to collapse
I got the same problem, I tried to work around the USB port and it fixed itself. Probably got some dust in the port. Try to tug the cable a bit and reconnect. Or you can try different cable.

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