Constant screen tears - Nexus 6 Q&A, Help & Troubleshooting

No matter what ROM or kernel I use, I keep getting screen tears. What I mean is when the phone briefly freezes up and half the screen is stuck while the other SLOWLY changes depending on what I just did. It's been doing it even more lately, even after a wipe and fresh install. It's beginning to piss me off, no joke. What do I do?

I switched back to stock for a few days and had no screen tears whatsoever. Even with Android M, every thing was peachy. I read that I needed to flash Despair Kernel for SuperSU to work, though, and sure enough, the screen tears are back and even worse now that the whole screen turns black. I have to turn off the screen to fix it.

Quite a few people got their devices replaced on RMA due to this as it is suspected to be a Hardware failure. Just so you know.

rootSU said:
Quite a few people got their devices replaced on RMA due to this as it is suspected to be a Hardware failure. Just so you know.
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Odd thing is, it only does it if I'm NOT on stock. I'm tempted to send it in, though. Directly to Motorola this time.

Related

[Q] New sort of N7000 brick

At least I think this is. I have recently moved from stock to Asylum's CM10.1 but did flash a known safe kernel before any wifing occurred so I do not think this is the standard EMMC bricking.
The onset of this was gradual - phone reboobed itself a couple of times (that I noticed) but this was no huge deal for me, then a few days later the screen digitizer stopped working and I had to take the battery out - from there it degenerated fairly rapidly with more reboobs, more often returning with the digitizer not functioning and finally it is at the point where it will not boot - stuck at the loading logo.
I can reboot into recovery (CWM 6.0.3.2) but can't do a lot there - fleshing a new ROM errors out saying the package is invalid or crashes (often with a brief flickering of the screen in either case).
I can run through hg42s partition scanner - if it completes it does so without report a problem otherwise it crashes, it's about 50/50 which although it seems more reliable if mains power is connected.
If I leave the phone in CWM it will eventually reboob itself after a few minutes.
I haven't seen any magic smoke escape.
I never experienced the EMMC brick so I don't know if it was progressive as this seems to be but I get the impression it was not - and I can't rule out the same sort of problem even if the original cause is different but at the moment I am unsure about the best way to progess - I will at some point pop over to Samsung's store but ideally I'd want to get to the bottom of this with the help of the community.
So any ideas? Does this sound like a corrupt partition somewhere? Thermal sensors triggering shutdowns when they shouldn't?
interesting, try to catch the evnts in the logs, use elixer/logcat/android tuner for that.
Check the battery dude.
I had similar problesm due to bad battery.
Phone was closing itslef. And before it closesi thescreen was turning crazy
Then no boot at all....
ardicli2000 said:
Check the battery dude.
I had similar problesm due to bad battery.
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Thanks. Did your problems occur even if the phone was on mains power? Does the battery have enough 'smart' features to affect the phone even if it is not required for powering the device?
JolyonS said:
Thanks. Did your problems occur even if the phone was on mains power? Does the battery have enough 'smart' features to affect the phone even if it is not required for powering the device?
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I was outside when faced such a big problem. It was happening before like reboobs and stucks on logo. But after i took out the battery for 15 min I was able to boot the phone.
However, eventually, one day phone got stuck with a flickering screen and then it never booted. Tired nandroid restore. Did not help. Changed kernels etc. It was no good either. Then I changed battery. Did not work again Then made a factory reset. It worked. Using it without any problem now. But even at that time I was able to see my files in the phone via Qadb. This could be your case as well.
Try changing battery if it is older than 9 months. Make a full pit fresh Stock install.
Then Reboot. I hope t will work
JolyonS said:
At least I think this is. I have recently moved from stock to Asylum's CM10.1 but did flash a known safe kernel before any wifing occurred so I do not think this is the standard EMMC bricking.
The onset of this was gradual - phone reboobed itself a couple of times (that I noticed) but this was no huge deal for me, then a few days later the screen digitizer stopped working and I had to take the battery out - from there it degenerated fairly rapidly with more reboobs, more often returning with the digitizer not functioning and finally it is at the point where it will not boot - stuck at the loading logo.
I can reboot into recovery (CWM 6.0.3.2) but can't do a lot there - fleshing a new ROM errors out saying the package is invalid or crashes (often with a brief flickering of the screen in either case).
I can run through hg42s partition scanner - if it completes it does so without report a problem otherwise it crashes, it's about 50/50 which although it seems more reliable if mains power is connected.
If I leave the phone in CWM it will eventually reboob itself after a few minutes.
I haven't seen any magic smoke escape.
I never experienced the EMMC brick so I don't know if it was progressive as this seems to be but I get the impression it was not - and I can't rule out the same sort of problem even if the original cause is different but at the moment I am unsure about the best way to progess - I will at some point pop over to Samsung's store but ideally I'd want to get to the bottom of this with the help of the community.
So any ideas? Does this sound like a corrupt partition somewhere? Thermal sensors triggering shutdowns when they shouldn't?
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Click to collapse
Me too, i have some problem.
delete-
ardicli2000 said:
if it is older than 9 months.
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Yup. This was indeed the problem - new battery in and after a few repeats of the same behaviour it kicked into life and has been fine since.
Thank heavens for replaceable batteries.
JolyonS said:
Yup. This was indeed the problem - new battery in and after a few repeats of the same behaviour it kicked into life and has been fine since.
Thank heavens for replaceable batteries.
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Glad to hear that problem is solved

[Q] Dropped HTC M7, now boot loop and no recovery

Hi there... new to the forum, but long-time reader, especially over the past two days since I dropped my AT&T HTC M7 (flashed to GPE) on cement and it pretty much died.
I'm out of ideas and could use some help. After the drop, it was stuck in a boot loop, but I was able to get to hboot with volume down. From there, I can access fastboot, but recovery or factory reset options just trigger the boot loop again. During the loop, it shows the Google logo (or HTC logo when flashed to stock) for 15-20 seconds and then reboots. Physical damage to the phone is not too substantial, and I have unfortunately extensive experience opening it up from repeated attempts to fix the purple tint issue with bad modules from eBay, so I checked inside and everything is intact.
Over the past two days I've flashed RUUs and recoveries like crazy, downgraded and upgraded hboot, changed CID, etc. I can oem lock and unlock... fastboot kicks out an error when I do it, but the status in hboot is changed when I reboot into the bootloader. Flashing ROMs and recoveries works like a charm, so does erasing cache. What I mean is that the process works exactly like before in fastboot, and I can see the splash screen logo change, so I know it's taken effect, but NOTHING gets past the boot loop. I am thinking the drop resulted in a corrupt partition, but since I can't get into recovery I haven't been able to find any way to do anything about that. If it was physically broken, it just doesn't seem like I would be able to do everything I can. I initially thought maybe it was a busted/stuck power switch, but that works perfectly navigating hboot menus and nothing ever auto-selects or anything like that, which I would expect.
Aside from the fact that I really like this phone, and that I really don't want to have to pay to replace it, I feel attached to it since I've dismantled it successfully to repair more than once and flashed ROMs many times in the past without issues. I've just run out of ideas, and of course I can't go on much longer without a phone.
Does anyone have any experience with this or hunches I can try out?
placebored said:
Hi there... new to the forum, but long-time reader, especially over the past two days since I dropped my AT&T HTC M7 (flashed to GPE) on cement and it pretty much died.
I'm out of ideas and could use some help. After the drop, it was stuck in a boot loop, but I was able to get to hboot with volume down. From there, I can access fastboot, but recovery or factory reset options just trigger the boot loop again. During the loop, it shows the Google logo (or HTC logo when flashed to stock) for 15-20 seconds and then reboots. Physical damage to the phone is not too substantial, and I have unfortunately extensive experience opening it up from repeated attempts to fix the purple tint issue with bad modules from eBay, so I checked inside and everything is intact.
Over the past two days I've flashed RUUs and recoveries like crazy, downgraded and upgraded hboot, changed CID, etc. I can oem lock and unlock... fastboot kicks out an error when I do it, but the status in hboot is changed when I reboot into the bootloader. Flashing ROMs and recoveries works like a charm, so does erasing cache. What I mean is that the process works exactly like before in fastboot, and I can see the splash screen logo change, so I know it's taken effect, but NOTHING gets past the boot loop. I am thinking the drop resulted in a corrupt partition, but since I can't get into recovery I haven't been able to find any way to do anything about that. If it was physically broken, it just doesn't seem like I would be able to do everything I can. I initially thought maybe it was a busted/stuck power switch, but that works perfectly navigating hboot menus and nothing ever auto-selects or anything like that, which I would expect.
Aside from the fact that I really like this phone, and that I really don't want to have to pay to replace it, I feel attached to it since I've dismantled it successfully to repair more than once and flashed ROMs many times in the past without issues. I've just run out of ideas, and of course I can't go on much longer without a phone.
Does anyone have any experience with this or hunches I can try out?
Click to expand...
Click to collapse
yeah try a new motherboard yours is broken, really it's hardware damage no amount of flashing will fix it
clsA said:
yeah try a new motherboard yours is broken, really it's hardware damage no amount of flashing will fix it
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Click to collapse
Thanks clsA. I'm surprised by that since in my experience a broken motherboard results in a much more substantial and obvious failure, but I guess the point is moot if I can't get into recovery to try anything else.
There isn't much of a market for new motherboards, and my experience with eBay sellers for oem components on this device makes me think trying to replace it there would be a fool's errand. I guess I could buy a used M7, but on the other hand the damn thing has basically been nothing but problems. The defective camera turned to garbage in under a year and one drop killed it? Unless anyone has another suggestion, I guess it's time to cut my losses on this thing. I may feel a sentimental attachment because I've nursed it along so much, but damn... a phone is a phone and this one has been a LOT more problematic than any other one I've had.
Gotta thank you again clsA! Your words of doom made me feel that extra bit wreckless, so I decided if the phone was cooked anyway I might as well tear it down and try whatever I could... firmly reseating cables and squeezing heatsinks, etc. Low and behold, I reassembled and the problem is fixed! I'm not sure what the exact issue was, and I won't be surprised if it comes back at some point down the line, but I'm back up and running tonight and that's a hell of a lot more of a victory than I was expecting.
So... it wasn't a motherboard issue, but it was hardware related.
I should have posted on here when this first happened. I love xda!
placebored said:
Gotta thank you again clsA! Your words of doom made me feel that extra bit wreckless, so I decided if the phone was cooked anyway I might as well tear it down and try whatever I could... firmly reseating cables and squeezing heatsinks, etc. Low and behold, I reassembled and the problem is fixed! I'm not sure what the exact issue was, and I won't be surprised if it comes back at some point down the line, but I'm back up and running tonight and that's a hell of a lot more of a victory than I was expecting.
So... it wasn't a motherboard issue, but it was hardware related.
I should have posted on here when this first happened. I love xda!
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Click to collapse
That's great, I'm glad you were able to fix it

Rooted Nexus 6 inevitably results in bootloop

Hi all,
So iv had 2 nexus 6s so far (the first's screen cracked so I had it changed) and both have several issues, most notably,
- random infinite bootloops on restarts. Phone goes to 'android is starting' pages, and then restarts the whole bolt process again
- I have to restore phone to a backup, whereupon phone works for a bit, before
- infinite bootloops start again.
- also, Google camera refuses to work.
I have absolutely no idea why this is happening, same issue on 2 separate phones, more less. Can someone please help me shed some light on this? This very expensive piece of hardware is nothing but a table ornament at this rate.
Rooted?
You mention in the title that the phone is rooted. To be able to discount hardware errors, have you tried flashing a factory image to set it back to stock? If the same problems continue, then I suggest that you return it to Google. I did this myself when the back of my N6 started to peel and the process was painless, since they send you the new phone before you return the old one, so you lose no airtime.
saraddictive said:
Hi all,
So iv had 2 nexus 6s so far (the first's screen cracked so I had it changed) and both have several issues, most notably,
- random infinite bootloops on restarts. Phone goes to 'android is starting' pages, and then restarts the whole bolt process again
- I have to restore phone to a backup, whereupon phone works for a bit, before
- infinite bootloops start again.
- also, Google camera refuses to work.
I have absolutely no idea why this is happening, same issue on 2 separate phones, more less. Can someone please help me shed some light on this? This very expensive piece of hardware is nothing but a table ornament at this rate.
Click to expand...
Click to collapse
Yes, as mentioned, flash a factory image to rule out any software issues. However, it is most likely hardware failure. Especially the camera fault. I've noticed this is becoming a rather common issue lately. So, you should probably RMA again.
Thanks guys. I was just concerned as I unlocked the bootloader and rooted the phone almost immediately after I got it. If I try to RMA it, they won't cry foul over a re-locked boot loader,will they?
Also,I have a feeling this might be an OTA that is acting up. It appears that loads of people have had issues after installing an ota (I did this before unlocking and rooting) so I'm going to try to flash a factory image. Thanks guys
Hello everyone,
as an update, I did exactly as dahawthorne and evolution_tech said, and re-flashed a factory image. However, i found it extremely strange that both my nexus 6s were experiencing the same issue so i did a little research.
Turns out, many users from 5.1 have been experiencing issues with changing their dpi in android 5.1 and above. Because I'm not all that familiar with build.prop and using adb shell (tried using it once, it wouldnt work properly so i just gave up), im not going to bother changing my dpi and it works all fine and good now.
To anyone else experiencing the same issue, check this page out: http://forum.xda-developers.com/nexus-6/general/dpi-conflicts-lmy47e-t3061261.
Cheers
Yep, well known issue.

G4 just completely quit working today, won't turn on or charge.

So I rooted my G4 a week ago. Everything was fine, was running a stock rom, no issues whatsoever. So today, I was watching a YouTube video when my phone froze. Couldn't do anything, had to pull the battery. Then it wouldn't come on after putting in the battery. I pulled it again and left it out for about 10 mins, put it in, put it on a charger and it started charging. Turned it on, the date/time was wrong, kept saying it was July 21st and 2:38 pm. Went into settings and updated the date/time; was working after that.
I left it on the charger and went on with my day. Came back and the phone was completely off, no charging LED. So it's been like this all day, it won't charge (at least the LED indicator doesn't come on), won't turn on, nothing. I figured the battery was shot. I went over to my buddy's (he has the same phone) and tried his battery in mine, nothing. I tried my battery in his and it worked, so I've established it isn't a bad battery. I've tried everything so far, keeping the battery out and holding down power so it resets it's charge, EVERYTHING, etc.
When it did come on and it was displaying the wrong date/time, that was the day I rooted it and about the time it was rooted too (2:38 pm). So, has this happened to anyone else? Am I bricked/screwed? I just don't understand why it would just die all of a sudden. It's well taken care of, no damage or anything. I really don't know what to do, I'm in a rough spot right now and not having a phone is really going to make things even worse.
Was just curious if somebody could help me with this or has any other info.
Thanks in advance!
I'm going to try the Unbrick Guide on here, hopefully that works.
So I was able to get it into download mode but then it died on me. The battery only had a 40 percent charge and now it won't do anything (again). Does the battery need to be charged at least to 50% or more in order to get in into download mode?
Though the classic bootlooping issue is just that--the phone locks up and freezes, and then on restart continuously reboots to the LG logo--the underlying problem causes a whole spectrum of conditions. For example, some affected phones will just shutdown during boot, and not continuously reboot. The stage at which the shutdown occurs is also variable--it can happen before the LG logo appears, after it appears, after the carrier logo appears, etc. The point is that the bootloop issue is not always expressed as the classic continuous rebooting to the LG logo issue. What you describe with your phone definitely falls within the spectrum of what is possible so I am going to guess that you have been hit with the bootloop issue like many others.
This just happened with my wife's VS986 after 1.75 years of flawless service. She was using it last week, then bam, it froze up, and after that it was dead. On trying to restart it immediately, it was completely dead. But by letting it sit around for a while to cool down, it could boot to the LG logo and sometimes would do this 2-3 times before shutting down again. By placing it in the freezer to really cool it down, I could boot up past the Verizon logo, but then during the Android optimizing apps screen, it would fail again. So out of the blue--after 1.75 years of perfect service--bam, it was struck with the bootloop issue.
Though I had seen mention of the bootloop issue previously, I never really investigated it till my wife's VS986 was strickened. If you do a search on it, you will see it is extraordinarily common...
Fortunately, LG is now taking responsibility for this though they were basically denying there was a problem initially. The good part is that they are repairing phones with this particular issue for free of charge even if they are out of warranty. In my case, my wife's VS986 was clearly out of warranty, but when I called up LG and explained the problem, they said they would repair it free of charge. So they steered me to the lgmobilerepair.com website to set up repair service.
They supposedly fixed my VS986, and it is now being shipped back. Curiously, they identified the problem as "Unit is not charging with cable" with the repair being "Swap Board (Main/RF) : Others". By the way, this was definitely NOT just an issue of not charging--I have an H811, and on putting my H811 battery into the VS986, the VS986 had the same problem. And on putting the VS986 battery in my H811, it worked perfectly. Whatever the case swapping the mainboard is the solution, and they did that, so they can call it whatever they want.
Anyway, do a little bit of searching on the G4 bootloop issue, try the freezer test, etc., and I am guessing you will also become convinced your G4 has been hit by the bootloop issue. If so, call up LG, explain the problem, and I bet they will offer to repair it for free. Hope this helps, and do let us know the results!
Awesome response! I'm aware of the class action against LG, but with my phone being rooted I don't think it's the best option to contact them and it's out of warranty. I do not have a bootloop issue, my issue is I cannot get the phone to go into download mode. I really hope it isn't a main board issue like you had, that means I have no way of fixing it.
I was able to get the phone into download mode, this was right after I connected it to the PC via USB and held the volume down button while connecting it, it just came on. I was able to get to the T-Mobile splash screen then it started making a weird noise (almost like PC when it locks up, a high buzzing sound). I was able to then get it into DL mode (holding volume up while connecting) but it died on me during that phase or froze. After pulling the battery then, it will now not do anything. I'm optimistic that if I can get it back into DL mode I can flash the stock KDZ and get it working again. I will let you know what happens. After spending almost all day messing around and hassling my buddy for his battery (same phone, he charged his battery to 100% and let me use his, he's using mine) I'm going to have some beers and play Titanfall 2. I'll pick it back up tomorrow. Worst case is I have to get a new phone and I just don't have the means of doing that ATM.
Regarding your phone being rooted, my wife's VS986 was rooted as well. This did not even come up in conversation with the LG. Even though her VS986 was clearly out of warranty, as soon as I started to explain the symptoms I was seeing, the LG rep (without mentioning the word "bootloop") said he recognized the problem, and that they would repair it for free. In sum, at least in my experience, having the phone rooted did not make one iota of difference. I guess the takehome message is that this issue has obviously reached levels far greater than the average 5% electronics failure rate--LG recognizes it is a hardware problem, and is prepared to deal with it (even on rooted and out of warranty devices).
You said your phone does not have the bootloop issue, but I invite you to investigate it further because the bootloop issue is not strictly confined to continuously bootlooping as I tried to explain originally. What you have described completely fits within the spectrum of observed issues related to the bootloop issue. Question for you--when you turn on your phone, is it normal that it shuts off at some (whatever!) stage of booting? You said that at point you actually got into download mode, but then it failed there--is that the normal/expected reality? No, it's not, and this behavior is definitely one type of expression of the bootloop issue... And as you reported yourself, you boot seem to fail at a range of different spots, not always consistently at the same moment. If it were a software problem, wouldn't it always happen at the same stage? That it happens at different stages of the boot process suggests an external control, i.e. a hardware issue.
You asked about the freezer trick--let me roll things back a bit, and I'll get to this in a minute. The bootloop issue is supposedly related to a failed electrical connection for a component on the phone mobo, and so how far along the boot process actually gets before failing gets is related to thermal expansion of components, at least this is my guess. As I mentioned, when my wife's phone originally locked up, on trying to restart it immediately, it was completely dead, no LG logo no anything. But after letting it sit untouched for a couple hours to cool passively, the boot process would at least advance up to the LG logo, but then fail. After this, if I tried to reboot again while the phone was still warm, again, complete failure (not even reaching the LG logo) until I let it sit and cool for a while. This is all related to the freezer trick...
I read that on freezing their phones, some people were able to boot as far as the homescreen, and have a few minutes to rescue their contacts and photos before subsequent failure. So I tried that with the VS986, and was even able to get past the Verizon logo as mentioned above. But failure occurred during the optimizing apps stage, and I could never reach the homescreen. Whatever the case, this freezer trick simply works because of thermal contraction--by cooling the phone down enough, the components contract rebridging the failed electrical connection, and if it can can stay cool enough for long enough, you might actually have a few minutes to rescue things before failure.
There are some other data rescue techniques, too, and though you do not seem to be concerned about rescuing data, I mention them because they also point to this thermal issue. In particular, besides freezing, some folks have tried exactly the opposite--intense heating--and they have been able to get a few minutes of data rescue time out of their phones. This involves heating the back of the phone with a hair dryer until it is close to burning hot, and then trying to boot. This certainly works because of thermal expansion--heating the phone up so much causes everything to expand which literally forces the components back together bridging the failed electrical connection temporarily until the component heats up internally, and overcomes this extra pressure.
Another data rescue technique involves adding a spacer above the CPU to cause more force pressing down on the component to bridge the connection failure. And some people have literally ironed their CPUs in attempts to resolder things, and have had various levels of success. But in the long run, all of these attempted repairs to phones with the bootloop issue have the common characteristic of rebridging the failed component connection temporarily, and that is key here--they are only TEMPORARY. They work for anywhere from 1.) not at all to 2.) a few minutes to 3.) a few hours to 4.) a few days, but in the long run, they are temporary, and mobo replacement is needed.
Anyway, I encourage you to investigate the G4 bootloop issue a bit more before you conclude that your phone is not affected. And furthermore, in the long run, if you do conclude that it is afflicted by the bootloop issue, contact LG about it, and they will probably repair it for free. Don't fear about being out of warranty or having rooted the device--at least in my case these things did not matter!!!
---------- Post added at 11:53 AM ---------- Previous post was at 11:47 AM ----------
I have reread your description above, and now even more think you may have the bootloop issue! You wrote that you were able to get into download mode, but then it failed, and then it would not do anything. This is exactly my experience with the VS986--immediately after a failure when it was still hot, if I tried to restart it, bam, nothing, not even the LG logo. But if I let it sit around a while to cool, it then was willing to show some semblance of life. Let your phone sit around after the next failure to cool down a bit, and I bet that after that, again, you will start to see a few indications of life instead of it being completely dead. If so, this should convince you even more that this is a hardware-level issue, and not simply a matter of being able to get into download mode to reload the OS.
Well I let it sit without the battery for about 14 hours, tried it again today and nothing. It won't turn on, won't charge, no LED indicator, no download mode, no safe mode, nothing lol. I'm convinced it's completely dead at this point.
MTN927 said:
Well I let it sit without the battery for about 14 hours, tried it again today and nothing. It won't turn on, won't charge, no LED indicator, no download mode, no safe mode, nothing lol. I'm convinced it's completely dead at this point.
Click to expand...
Click to collapse
A suggestion--remove the back cover and battery, put the bare phone in the freezer for an hour in Ziploc bag, then pull it out, immediately put in the battery, and see if you can get some sign of life out of it. Obviously, this is not a long-term workable solution, just an experiment to see if you can get any signs of life out of it at this point. When you finally decide to let it warm up, do so while it is in the sealed Ziploc bag so it avoids direct condensation.
Whatever you conclude about your phone, the G4 is still a nice piece of equipment with a great camera even though it was released over two years ago. So repairing it is worth the effort if LG will do it for free. If you live in the US, their contact number is 800-243-0000. I'd suggest calling them up, explaining that out of the blue, the phone locked up, and since then, even though you have been able to do partial reboots a few times, it would always shut off during one of these boot attempts. Now it doesn't boot at all. There is no reason to mention that you rooted your phone a week ago (unless you want to...) because again, this is a well-known hardware problem that they know about, and that they are repairing even for phones that are out of warranty.
Admittedly, sending the phone in for repair is a bit of a hassle. In my case, I had to foot the shipping bill out to the repair facility in Ft. Worth, TX, but the turn around time was super fast. Indeed, it arrived to the facility this past Monday according to tracking, but was not actually checked in to their RMA system until Wednesday night. Notwithstanding, by Thursday evening, they had diagnosed it, replaced the mobo, and put it into Fedex shipping back to me all at no cost! I expect you would have a similar experience if you contact them to explain the problem like I have suggested.
Good luck, and let us know how the saga ends!
Your freezer trick worked! For now at least, I have the phone in DL mode but the KDZ I tried to flash gets stuck at 9% when using LGUP, I think I need to find the right KDZ to flash, looking for that currently...
UPDATE: Dead again, lasted in DL mode for maybe 10 or so mins. If that KDZ I had was right it might've worked, gonna refreeze and try again with a different KDZ...
So MTN927, I think the evidence is pointing to a hardware problem... It seems that you are thinking that this is a software-level problem, and that by reloading the correct KDZ, the phone will return to normal. Why would freezing the phone have any effect on a software-level problem? Of course, freezing the phone could clearly have an effect on a hardware-level issue.
I am not really a betting man, but at this point, I suspect that even if you find and load the correct KDZ, it will not solve your phone's problem because it appears to be a hardware-level issue. Whatever the case, give it a shot, and here's to hoping my logic above is incorrect!
Here is a possible technique that might give you a few more minutes to load a KDZ--after you freeze the phone, don't take it out, just let it sit there. And then, run a USB cable into the freezer to plug into the phone. I'm not sure it will buy you much more time, but maybe it will be just enough to get a KDZ loaded?
That's what I'm thinking, hardware and not software now, obviously.
I suggest you investigate the possibility of LG fixing it for free. Though it's a hassle to be without your phone for 1-2 weeks, at this point it's not working anyway so what do you have to lose? The G4 is still a great piece of equipment so repairing it is worth the effort.
verbage said:
I suggest you investigate the possibility of LG fixing it for free. Though it's a hassle to be without your phone for 1-2 weeks, at this point it's not working anyway so what do you have to lose? The G4 is still a great piece of equipment so repairing it is worth the effort.
Click to expand...
Click to collapse
Yea, that's gonna be the last resort. I'm checking to see if I can get a new phone right now with my carrier. Thanks for all your help though, you've been great. Honestly, if I can get it fixed for free then sure, but I'm not too confident in the phones future considering what's already happened.
MTN927 said:
...but I'm not too confident in the phones future considering what's already happened.
Click to expand...
Click to collapse
I will not be any less confident with my wife's repaired VS986, in fact, given that they replaced a known defective component, I think I will be more confident! Good luck with your replacement--here's to hoping your carrier is willing to help out given the G4's known history.

Random black screen issues?

Hey guys, I've been having some issues with my RP2 since fresh out of the box. Randomly, my phone screen will not turn on and will stay black. The phone itself isn't shutting down, as when I attempt to turn on the screen, I can feel the haptic feedback from an attempt to unlock via fingerprint.
It's really touch and go, sometimes its good for a day or two, sometimes it'll do this two or three times a day. A hard reset (Pwr+Vol Up) gets it back running again, but it's getting really annoying and interfering heavily with just everyday use.
Anyone else having the same issue? Anything I've read around the web hasn't helped or isn't pertinent. This happens on complete stock and running Arter97's kernel, so I'm left to believe it's a hardware issue (please no) or a ROM issue, i.e. Razer did a crap job.
Any thoughts? Thank you in advance!

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