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HI
My wife has my old Touch Diamond2. She complains that after charging it overnight, the battery shows as FULL, but within a few hours it is dsicharged.
1. Does the battery need replacing
2. How can I check to confirm it is the battery and not the charger/phone.
regards
Max
Try the battery saving tricks mentioned in this thread
Advanced Tricks for Saving Battery
Hope this helps you,
Senax
Thanks Senax for the nice link.. That is very nice thread to read and understand
thanks
I think the phone possibly has a hardware fault.
It strange, because if I take the simm out the phone keeps alomost full charge for the whole day!!
Not sure if its worth fixing.
mpathan said:
I think the phone possibly has a hardware fault.
It strange, because if I take the simm out the phone keeps alomost full charge for the whole day!!
Not sure if its worth fixing.
Click to expand...
Click to collapse
May be you can check what all kind of networks are working/used when SIM is in? Also make the network selection Manual instead of AUTO and see the difference.
thanks.
mpathan said:
HI
My wife has my old Touch Diamond2. She complains that after charging it overnight, the battery shows as FULL, but within a few hours it is dsicharged.
1. Does the battery need replacing
2. How can I check to confirm it is the battery and not the charger/phone.
regards
Max
Click to expand...
Click to collapse
I had the same problem...
recently I did two changes...
I Flashed the last radio
I Flashed the last Photon UX Room.
And then I fixed the battery problem...
why? I don´t know
lfallasm...
Thanks lfallasm and TD2IN
I dont want to flash the phone cos I have software (TomTOm) on the phone for which I no longer have the original CD to re-install. Also I have never flashed before.
I will try the network selection suggestion.
cheers
Network selection is already set to Manual.
I noticed something very STRANGE today.
I thought it maybe due to the signal in the new house we moved to, so I took the phone to work. Made one call and it went dead. Tried to start the phone, but battery to weak.
I took the sim out. started the phone without the sim and HEY PRESTO, battery is 75% full!!
Any ideas whats going on??
You should really flash it first, and if it fails you have a faulty phone. But flash it with HTC stock Rom, because you will lose waranty if you use anything else.
Its out of warranty. (My wife uses this phone now)
Would a FACTORY reset achieve the same as flashing with a HTC stock rom??
regards
FIXED.
The battery was faulty.
Apparently is had developed a slight "buldge" in the middle. Probably due to over heating.
Bought a new battery and all seems well.
£8 battery saved me buying a wildfire S for the wife.
hi guys, i'm getting really pissed off right now
i''ve got my phone for 3 months now and it worked like charm till the last month
every time my phone shutdown randomly , and when i restart it, my battery level is under the 10%
even if i charge it the whole night till 100%, after i use it a few minutes it shutsdown and the battery will be very low.
sometimes it doesn't even turn on anymore.
i can't use my phone now only when its charging because it doesn't shutdown then.
I've tried everything that i could think of, i've recalibrated the battery , installed different roms but i got the problem with every rom.
i've even tried it with a ics rom but still got the same problem
someone please help me
my phone had the same problem i have flash any costum rom but nothing and then i have flashed a stock original rom for fix that....and then retry a costum rom.
have you try to wipe /system /sdcard /data /cache /delik-cache and then flash a stock original rom with odin ?
Rajito said:
hi guys, i'm getting really pissed off right now
i''ve got my phone for 3 months now and it worked like charm till the last month
every time my phone shutdown randomly , and when i restart it, my battery level is under the 10%
even if i charge it the whole night till 100%, after i use it a few minutes it shutsdown and the battery will be very low.
sometimes it doesn't even turn on anymore.
i can't use my phone now only when its charging because it doesn't shutdown then.
I've tried everything that i could think of, i've recalibrated the battery , installed different roms but i got the problem with every rom.
i've even tried it with a ics rom but still got the same problem
someone please help me
Click to expand...
Click to collapse
I have the exact same problem, am about to buy a new battery tomorrow unless someone else has another solution? This might not be the proper forum but in here at least many i9001 users will read it.
I've had this problem for about a week, was very annoying while on holiday. I've tried using BroodROM BE 1.0, Stock KQE and now back to stock KPG.
Try ebay - you can easily find decent batteries for 5$ there.
pedrsantiago said:
Try ebay - you can easily find decent batteries for 5$ there.
Click to expand...
Click to collapse
Well yes I'm going to try a different battery soon but the odd thing is after my battery charge seems to drop down to 5% or so, it starts charging to about its original charge level without a charger connected. So it's basically 80%->drop to 5%->charge back to 60% without charger.
i'll try now to do a hard reset, go back to stock rom, then reinstall an costum rom,
will tell you if it works!
Plz mods remove/delete this sheeyat.. this is
Galaxy S Plus I9001 Android Development
i have used TeamWin Recovery for wipe all partition becouse with hard reset don't wipe /system and internal sd.
Rajito said:
hi guys, i'm getting really pissed off right now
i''ve got my phone for 3 months now and it worked like charm till the last month
every time my phone shutdown randomly , and when i restart it, my battery level is under the 10%
even if i charge it the whole night till 100%, after i use it a few minutes it shutsdown and the battery will be very low.
sometimes it doesn't even turn on anymore.
i can't use my phone now only when its charging because it doesn't shutdown then.
I've tried everything that i could think of, i've recalibrated the battery , installed different roms but i got the problem with every rom.
i've even tried it with a ics rom but still got the same problem
someone please help me
Click to expand...
Click to collapse
I thought I was the only one with this problem. I charge my battery to full and it starts draining normally. Then, when around 30-80% battery remaining, it turns off. It only turns off when you use it for a while, when the screen is off it stays on normally. After rebooting it turns off within a minute or so. This continues for a few reboots with the battery level remaining roughly the same. Eventually after a few boots it shows 3-4% of battery, after which I of course have to charge. Also tried calibrating and tried different roms but it still remains. I ALSO SWAPPED MY BATTERY WITH A FRIEND BUT IT DIDN'T HELP! It worked like a charm for him but I still got turn offs with his battery.
If i were you Guys, i would install stock rom and hand in my phone under warranty ( of course if you still have it ). Because if this occurs even when u swap battery, let samsung play with you phone then
Its not your battery..restore your phone to the way it was and give it to samsung
i'm getting pissed of now, even with the stock rom it randomly shutsdown.
i don't have any warrenty so i can't give it back to samsung
In case anyone's still wondering, in my case it did turn out to be a fried battery. If anyone else is experiencing the same issues I was, just check your battery to see whether or not it is swollen. If it's bigger than it should be, that probably means it's fried and you should replace it. I'm happily running custom roms without any trouble again now, and battery life is awesome!
Sent from my GT-I9001 using xda app-developers app
Rajito said:
i'm getting pissed of now, even with the stock rom it randomly shutsdown.
i don't have any warrenty so i can't give it back to samsung
Click to expand...
Click to collapse
Sorry Rajito, but you are having a serious problem, i think the motherboard is the problem, my friend had the same problem with his I9000 S simple. You shoud go to a service !
Hi guys,
I also have this problem, my phone randomly turns off and when I turn it on, it shows much less remaining battery percentage than before. (please see attached image) After turning on the value is increasing, sometimes from ~5% to 30-40% or more...
Now I have CM10 Jelly Bean flashed, but CM9 did the same sometimes but much more rarely than on JB. Today the phone 'died' three times until noon.
aToS88 said:
Hi guys,
I also have this problem, my phone randomly turns off and when I turn it on, it shows much less remaining battery percentage than before. (please see attached image) After turning on the value is increasing, sometimes from ~5% to 30-40% or more...
Now I have CM10 Jelly Bean flashed, but CM9 did the same sometimes but much more rarely than on JB. Today the phone 'died' three times until noon.
Click to expand...
Click to collapse
Yeah that's the exact same problem I had. In my case it turned out to be a fried battery, see if it's swollen or not, if you lay your battery on a table it should stay still and not wobble around. If the battery's not flat but swollen that means your battery is fried. In this case good news because you can easily replace it
avreijnen said:
Yeah that's the exact same problem I had. In my case it turned out to be a fried battery, see if it's swollen or not, if you lay your battery on a table it should stay still and not wobble around. If the battery's not flat but swollen that means your battery is fried. In this case good news because you can easily replace it
Click to expand...
Click to collapse
unfortunately it is absolutely not swollen, its fully flat :\
besides this I put out the battery now and put it back and it is showing only 2% percent of battery so maybe my battery is wrong
UPDATE: after uninstalling the pro version of Battery Indicator there were no random shutdowns at all, but the free version is fine o.0
Hi everyone, i have a problem with my Note, i am not very good with English i hope you will forgive me if i make any mistakes
When i play games, use application, use wifi or something like that my screen flickers and the phone shut down. If i try to open it again it warns me that i dont have battery, appears that i have 1% battery and close again although i have more than 70%. After 10-15 minutes i open it and shows battery 70%. If i talk there is no problem, i can use the phone but what ever else i will do it shut down.
My phone is not rooted, i have used factory settings but no result, i have also removed the micro sd card and still the same.
Can anyone help me with my problem?
Thanks in advance
Easy fix:replace battery
Sent from my GT-N7000 using xda premium
Try a new battery now.
thanks for the reply
I oredered a battery but you think thats the problem?
I mean if i had a problem with battery shouldnt i have a problem and after 10-15 minutes that i open my phone again?
It is ok after, shows the life nattery i had before the shut down and if i use it just for calls i dont have any problems
usually when a battery is faulty, the phone cannot survive a photo capture with flash on. .. the symptoms that you said also indicates a poor battery,
nokiamodeln91 said:
usually when a battery is faulty, the phone cannot survive a photo capture with flash on. .. the symptoms that you said also indicates a poor battery,
Click to expand...
Click to collapse
thank you again
when i will get the new battery i will reply here in case someone else have the same problem if it is fixed
ellinas5 said:
thank you again
when i will get the new battery i will reply here in case someone else have the same problem if it is fixed
Click to expand...
Click to collapse
I hve gt the same Problem .......... Gonna try a new battery ...
my current battery is about 1 year .... and the battery is kinda swollen..
sry fr my english...
So i have had my htc one for about a year and a half now and for the past couple of months i have been having problems with my battery. The way it is acting is really sporadic so i will try to explain it the best way i can. First of all, the battery is draining faster then usual, and it won't charge when plugged to a computer for some reason (ok sometime it does charge but its so random, and when it does it will only charge for about 1-2% in the span of an hour) So i have to use a power outlet when i need to charge my phone.
Now what i did when it did that, which is a solution i found on the net was to clear the system cache which i did by going into twrp recovery(yes btw my phone is running android HD 62.0 with kit kat 4.4.2) and wiping the cache..That only seemed to help fix the issue for awhile, because after that my phone could somehow charge from a computer but it still drained fast and i notice that it also overheats more then the usual. So at this point i did a little more researching, made sure that all my process/task were closed and everything and it seem that its always my android system that seems to be using alot of power (see my attached screenshot).
Ultimately at the beginning of the week i did a factory reset, this SEEMED to have fix the issue for about 3 days my phone was working fine, no hard battery drain it , no overheat and it would even charge fine on a computer... until about 2 days all the above came back ! woke up in the morning, my phone was hotter then usual, by the time i arrived at work my phone is at 75% and all i did was listen to music !
Now i really loved my HTC while it lasted and was even planning on getting the M8, but im disappointed that the battery is giving me headache like this so im hoping there is something i can do before i decide to change phone completly
Any help would be greatly appreciated thank you !!
deerome said:
So i have had my htc one for about a year and a half now and for the past couple of months i have been having problems with my battery. The way it is acting is really sporadic so i will try to explain it the best way i can. First of all, the battery is draining faster then usual, and it won't charge when plugged to a computer for some reason (ok sometime it does charge but its so random, and when it does it will only charge for about 1-2% in the span of an hour) So i have to use a power outlet when i need to charge my phone.
Now what i did when it did that, which is a solution i found on the net was to clear the system cache which i did by going into twrp recovery(yes btw my phone is running android HD 62.0 with kit kat 4.4.2) and wiping the cache..That only seemed to help fix the issue for awhile, because after that my phone could somehow charge from a computer but it still drained fast and i notice that it also overheats more then the usual. So at this point i did a little more researching, made sure that all my process/task were closed and everything and it seem that its always my android system that seems to be using alot of power (see my attached screenshot).
Ultimately at the beginning of the week i did a factory reset, this SEEMED to have fix the issue for about 3 days my phone was working fine, no hard battery drain it , no overheat and it would even charge fine on a computer... until about 2 days all the above came back ! woke up in the morning, my phone was hotter then usual, by the time i arrived at work my phone is at 75% and all i did was listen to music !
Now i really loved my HTC while it lasted and was even planning on getting the M8, but im disappointed that the battery is giving me headache like this so im hoping there is something i can do before i decide to change phone completly
Any help would be greatly appreciated thank you !!
Click to expand...
Click to collapse
I wish I knew of a fix for this problem as well, because I appear to have exactly the same problem with my M7 running ViperOne 5.8. I'm hoping that updating the ROM will alleviate the issue, but I have no idea. I also don't know that mine fails to charge from a computer — my impression is simply that it's charging slower than the battery is being drained by whatever process(es) is causing the problem.
I'll let you know if I find an answer!
hmmm i thought i could avoid having to update the rom but i guess thats one of the only solution left for me to try. could anyone confirm if this could possibly fix the issue ?
deerome said:
hmmm i thought i could avoid having to update the rom but i guess thats one of the only solution left for me to try. could anyone confirm if this could possibly fix the issue ?
Click to expand...
Click to collapse
If you can, find a RUU and put the phone back to stock
clsA said:
If you can, find a RUU and put the phone back to stock
Click to expand...
Click to collapse
its been awhile since ive searched for a RUU for my rogers carrier, i know about a year ago when i looked for it i couldnt find any but i will give it another look . Anyone could point me in a direction as to where i might find one?
hi hope someone can help with this.
I have a huawei p9 32gb EU version
model EVA-L09 emui 4.1.1 (still on) android 6.0 (says no update available)
build number is: EVA-L09C432B182
An issue seems to have developed in the past 2 weeks (i've had it almost a year) - it has decided to close itself down when I try to use the camera. I am using the default/stock camera app not a 3rd party one. I want to make clear it does not happen every time seems (at the moment) quite random/intermittent
The battery was at 79% the first time it happened and a few days ago it was at 55% and it happened. Auto flash was on but flash not activated at the time the phone shut down.
The first time I thought I just hadn't realised the battery was that low but when I plugged it in to charge it said 79% on screen.
A few days ago when it was 55% I was able to put the phone back on after it shut itself down and it was fine/behaved normally since putting it back on - the battery appeared to drain at the usual rate. I even took a few other photos after switching it back on & it didnt shut down. I had been using camera the same morning when the battery % would have been higher & it didn't shutdown then. (& i actually took quite a few photos during that time).
Hope someone out there has an idea of how to fix this issue, though i'm thinking its maybe the a sign the battery may be failing?
I also have this issue, I think it may be a sign the battery is beginning to fail, or possibly the cpu gets too hot. (again first started happening around a year into ownership)
Under 70% battery if i take a bunch of photos it can shut down but would normally turn back on again with 20% less battery. if battery gets less than 50% then if it powers off, it may power back on breifly and then go back to the exclamation mark for empty battery and shut down.
I have tried following the guide to calibrate the battery (let it charge to 100%, turn off, plug back into charger) but it made no difference.
What did help a bit though was ensuring cloud photo apps (google photos/onedrive etc) were set to only upload photos while on wifi and charging.
Hi, I have the same issue with my EVA-L09 with EMUI 4.1.1 build EVA-L09C900B182 bought in october 2016. Shuts down after shooting few photos/videos and can't start it again without plugging it. Once plugged, the battery level seems to be the same as before the shutdown. Seems to happen with any battery level.
If anybody can help solve this, that would be great. I can't decide to change the battery for the moment without certainty that it would fix this issue.
kevgau said:
Hi, I have the same issue with my EVA-L09 with EMUI 4.1.1 build EVA-L09C900B182 bought in october 2016. Shuts down after shooting few photos/videos and can't start it again without plugging it. Once plugged, the battery level seems to be the same as before the shutdown. Seems to happen with any battery level.
If anybody can help solve this, that would be great. I can't decide to change the battery for the moment without certainty that it would fix this issue.
Click to expand...
Click to collapse
To all of you...unlock bootloader and update firmware. Maybe your issues will be solved. Its a conflict and not a battery issue
Sent from my EVA-L09 using XDA Labs
Any resolution?
I am having the same problem with my L09 and the P9 camera app. Was on Nougat so rolled back to MM in attempt to fix. Also tried a faster SD. No luck with either.
No such issues with other camera apps from Play Store, but they don't use both sensors.
Anybody resolved this problem definitely yet? If yes, how?
Thanks.
matt3805089 said:
I am having the same problem with my L09 and the P9 camera app. Was on Nougat so rolled back to MM in attempt to fix. Also tried a faster SD. No luck with either.
No such issues with other camera apps from Play Store, but they don't use both sensors.
Anybody resolved this problem definitely yet? If yes, how?
Thanks.
Click to expand...
Click to collapse
I have the same problem since the last 6-9 months.
However I noticed that the problem occurs when I make photos when I'm outside and the weather is windy/damp. I never had the problem when shooting photos inside, always outdoors.
The solution is indeed connecting the phone with a charger (or portable battery) or wait for a couple of hours.
It could be a problem with the battery but it is strange that the phone is ok again after charging a couple of minutes. If it was moisture this idid not yet vanish in just a couple of minutes. Maybe a sensor which is not working ok (or the firmware is not resetting/reading it correctly) ?
I'm thinking of sending my phone into repair for this problem, however I think this is a difficult to identify problem because it does happen randomly (as it seems).
I'm having the same problem, after battery goes under 50% It drains fast, bellow this it only takes 30min of use to shoot down, taking a few photos just makes it drain even faster. And when plugged to the charger it suddenly gets up to 40% . I tried everything software wise with no luck. I bought a new OEM battery planning to change it this week, then I'll post the results.
I am facing the same problem L09C432B395. I observed its somehow being related to cold temperatures outside in my case - it happens only when walking outdoor and the phone is in my hand for a while - so its probably cools down. And than when pressing the camera button I see the message "waiting to sharpen the photo" and then beeeep! battery down to 1% and phone shutdowns. Regardles the battery level.. happening accidentaly and randomly, but only once a week.. and only when taking phone outdoor in a winter time. I did factory reset, re-installed the latest ROM etc but the problem persists. Might be some conflict between battery state and temperature read error?
Buran79 said:
I'm having the same problem, after battery goes under 50% It drains fast, bellow this it only takes 30min of use to shoot down, taking a few photos just makes it drain even faster. And when plugged to the charger it suddenly gets up to 40% . I tried everything software wise with no luck. I bought a new OEM battery planning to change it this week, then I'll post the results.
Click to expand...
Click to collapse
Update: I change the battery, everything back to normal. I used a OEM battery, screen time is +6h with moderate use during the first row cycles of battery use from 100% to 10%.
Hi all together. Faced the same issue up times (Huawei P9 EVA-L09C432B395, Kamera App 4.1.1) with battery in good state 46 to 76% and taking a picture caused draining it to zero at a moment. Sitting down immediately. BUT only if flash ? is set to bulb-light ?! Tested it several times. Normal (auto/always active) flash is ok - but not bulb-mode...
So, that's obviously the reason - but where's a solution? ?
Some Huawei officials here at xda? ?
Same problem here and without solution yet ... camera causes phone to shutdown and battery indication goes crazy.
https://forum.xda-developers.com/p9/help/battery-calibration-issue-t3669811
Experiencing the same issue on both P9 we have and getting very annoying would be glad to see if is there any solution of this.
piotrkalb said:
I am facing the same problem L09C432B395. I observed its somehow being related to cold temperatures outside in my case - it happens only when walking outdoor and the phone is in my hand for a while - so its probably cools down. And than when pressing the camera button I see the message "waiting to sharpen the photo" and then beeeep! battery down to 1% and phone shutdowns. Regardles the battery level.. happening accidentaly and randomly, but only once a week.. and only when taking phone outdoor in a winter time. I did factory reset, re-installed the latest ROM etc but the problem persists. Might be some conflict between battery state and temperature read error?
Click to expand...
Click to collapse
These are my exact symptoms - combination of cold and camera gives false battery reading and shuts down phone entirely. Software update hasn't fixed.
I have same problem
EVA-L09C55B383
it's the last firmware
emui 5.0.1
android 7
at 50% battery i make a photo with flash and the p9 turn off.
to turn on i need connect it to recharger.
it's very very impossible.
i think to send it to customer care.
have someone resolved this issue?
i ask to huawei on facebook. i wait a answer.
Any luck with Huawei support for any of you?
Hi,
I'm having the same problem. It's amazing how there's no information at all from Huawei about this issue... it's frustrating. I was planning on buying a P20 during this year and give my P9 to my wife, but if she can't use the camera it's useless. And I will not buy another Huawei if they don't do anything regarding a problem like this one...
Did any of you had any positive experience with Huawei Customer Care?
Thank you!
miksly said:
I have same problem
EVA-L09C55B383
it's the last firmware
emui 5.0.1
android 7
at 50% battery i make a photo with flash and the p9 turn off.
to turn on i need connect it to recharger.
it's very very impossible.
i think to send it to customer care.
have someone resolved this issue?
i ask to huawei on facebook. i wait a answer.
Click to expand...
Click to collapse
PlatformHopper said:
Hi,
I'm having the same problem. It's amazing how there's no information at all from Huawei about this issue... it's frustrating. I was planning on buying a P20 during this year and give my P9 to my wife, but if she can't use the camera it's useless. And I will not buy another Huawei if they don't do anything regarding a problem like this one...
Did any of you had any positive experience with Huawei Customer Care?
Thank you!
Click to expand...
Click to collapse
i haven't resend it to customer care. we think it's a software issue beacuse battery it's ok....
i don't know what do
i think to install a custom rom!
but, when i had s3 samsung, modding was very simply... for huawei im not sure...
anyone had modded p9?
miksly said:
i think to install a custom rom!
but, when i had s3 samsung, modding was very simply... for huawei im not sure...
anyone had modded p9?
Click to expand...
Click to collapse
Did you try yourself any search for custom ROMs ob XDA for Huawei P9?!
https://forum.xda-developers.com/p9/development
I tried Huwawei customer care.
Their best offer was factory reset of all firmware!
Install updates doesn't fix.
PlatformHopper said:
Hi,
I'm having the same problem. It's amazing how there's no information at all from Huawei about this issue... it's frustrating. I was planning on buying a P20 during this year and give my P9 to my wife, but if she can't use the camera it's useless. And I will not buy another Huawei if they don't do anything regarding a problem like this one...
Did any of you had any positive experience with Huawei Customer Care?
Thank you!
Click to expand...
Click to collapse
Even when connected to charger!!
Even when the phone is connected by USB to my computer and charging, if I open the camera the battery % starts to drop like 1% every 4-5 seconds!!
So the battery is being drained faster than what it charges.
I close the camera and it starts charging again.
Huawei, I was very happy with this phone, now I'm constantly in fear of getting out of battery in the middle of an unknown city while taking photos!