for the past few weeks i have not been able to connect my phone with any computer using any cord. all are either vista computers or they have active sync 4.5. at this point i have reached the conclusion that the problem lies with the phone itself. i may have deleted the whatever it is that runs the usb on the phone.
any suggestions or past experience would help. i don't really feel like spending money on a new one. it gets frustrating when many mods are done from (or at least started) on the computer, and then require my to connect my phone.
btw... i have synced the phone many times before the problem started using all the same components i am trying now.
EDIT: the battery icon shows it is charging when i plug it into a usb, but from there, i have nothing, and i have also reset memory a few times since then too.
Thanks again from a modding newb!
-mike
How are you trying to sync it? Plug it in and wait for Active to launch? Launching Active yourself and clicking connect, or from within the phone itself?
I wonder if disabaling USB charging would allow you to sync it up again.. Have you reinstalled the computer software from the CD again?
I am sure there is something you can do aside from a full phone reset...
At first, i just plugged it in, like i do every day, and wait for active to launch, but it didn't, so i opened it manually.
I tried reinstalling from the OEM disk, and also downloading directly from Microsoft (both AS 4.5).
ill poke around and see if i can disable USB charging like u suggested. thank you.
Edit: It looks like this is a hardware issue and I'll likely try to get it replaced via insurance since I cannot revert to stock using Odin. It is impossible to revert without using Odin right? Thanks to all who read!
To start, I just want to state that I've searched and searched for answers/information on this (not just on XDA forums either) and I haven't found a similar issue - my sincere apologies if I missed it.
Quick "this post is way too long to read" Summary:
1. Phone will not charge
2. Phone will recognize PC connection via USB but with no functionality
3. PC will not recognize phone
4. All details on what I've done so far below
Friday 3/4/11 - I used a USB car charger (link below) to charge my Captivate with a USB cable known to be working (had worked on my Captivate before, works on my brother's Captivate). If you're asking why I used that charger... well I got it for free with my E-71. I'll never use it again. Anyway later that night I tried to charge my phone on my official AT&T A/C charger but nothing happened - the phone acted like no USB was inserted.
newegg[dot]com/Product/Product.aspx?Item=N82E16882923001
Sorry for the bootleg link, this certainly isn't spam but I'm not allowed to post links yet.
Since that date, my Captivate won't charge via AC power cord. My PC won't recognize it either, but here's the weird part - my phone recognizes when it's connected to the PC via USB. For example, I can connect the phone to the PC and it will state "USB connected" on the Android pull-down (top) menu. Since I have mass storage chosen as the default, it will give me the option to send or receive files from the PC from the same menu. However, if I attempt to actually take that option, the pop-up menu which allows you to mount your memory cards does not come up. In addition, if I have the phone in USB debugging mode and I connect to my PC, the phone recognizes that as well. The PC does not recognize the phone in any capacity, at any time. No matter what I've done so far it will not charge via A/C.
Background: I've had my phone for a little over 6 months now, I've been running Cognition 2.1.6 since about 3 weeks after I got it - before this problem I haven't done any modifications whatsoever since the first load of Cognition. My PC is Windows 7 Ultimate 64. To rule out a bunch of other things, I've tried to use multiple USB cords that are known to work with a different Captivate and my Captivate prior to this problem (3 to be exact), I've uninstalled and reinstalled all Samsung's drivers on Windows, and I actually reinstalled Cognition using the three button recovery mode. To further rule out external problems, I just put Serendipity on my brother's Captivate using the same USB cord and PC that I'm attempting to use with my phone. He had been using the exact same version of Cognition I was.
I of course tried to revert the phone to stock using ODIN in order to fix the problem. I attempted to use the two button method (hold volume keys and insert data cable from PC with Odin running) but of course since the USB is not working properly that didn't work. It's worth noting that the described method worked perfectly for my brother's Captivate to revert to stock in preparation for installing Serendipity. I attempted to manually unmount and remount my memory cards several times, change USB modes between mass storage, Kies, modem, etc - nothing seems to work. The phone seems to be completely normal except for this USB issue. One last thing that's strange is if the phone is powered off and I have the USB A/C charger plugged into it, I cannot turn it on. When I hold the power button a relatively small spinning circle comes up after a second or two near the top of the screen. It disappears when I release power. If I remove the USB cable and hit power again it powers up completely normally.
Because of all of the above, I'm 99% certain that the issue is with my phone (not from any other external source). My only uncertainty is whether this is a USB hardware issue or a software issue where the phone is trapped in some sort of limbo due to being in a quasi-data mode which is causing it not to charge via A/C power and causing the PC not to recognize it. Has anyone had an issue remotely like this? I've come to terms with the sinking feeling that this is a hardware issue and that the only option I'm going to have is for my phone to be accidentally run over by a car (in order to pay my $125 and get a "new" phone under AT&T insurance). If anyone has any suggestions I'll be more than happy to try, maybe we can get this thing fixed!
If you made it this far I'll just say thanks for reading my wall of text and thanks in advance for any advice you have.
Were you able to get this issue resolved? It just started happening to my Captivate earlier today, and I was hoping that a solution had been found.
I haven't been able to get it resolved, I actually just sort of gave up on it and went back to my old phone for now. I have insurance so I'm not totally screwed, but it's not that cool obviously.
Were you able to get anything resolved on your end? If so I'd love to hear how. The one good solution would be a package to restore to stock that you could run through update.zip on a memory card, that isn't available yet is it?
i have this issue as well. I flashed Cognition 4.4 and it ran just fine for a couple weeks and then it began not even recognizing the micro plugged into any power source or the samsung dock! debugging on or off, battery saver apps removed, all that. multiple reboots. nothing. it takes a spell of, if i'm lucky, recognizing it after i eff with it for a few minutes and flukes a decent charge but at night, it usually has a loop cycle charging effect. I can hear the "boop beep" charger plugged in sound over and over throughout the night.
i use the phone in my cars and everywhere with the same problem.
no resolution! HELP!!!
I came across the same problem with USB on ARMANI I9010 after installing Cognition5. The most unpleasant is that i have bought it abroad and there is no possibility to return it
Does any body found the solution?
Hello,
I unlocked my device by using ASUS unlock tool. Everything went well. I also can see the message "Device is unlocked".
Then I tried to connect my tablet with my computer to install TWRP and further a cutom rom, but this is not possible. If I connect my tablet with my PC nothing is happening at all, means tablet is not recognized at all. I'm using Windows 10. Anyway, my mobile phone is recognized. I already tried to set it back to factory settings, flashed the latest Asus ROM, but nothing helped.
The other curios issue is that the tablet is not able to recognize that the battery is charged. LED is lightning and battery is charged, but tablet says power adapter is not connected.
Any idea? Could it be the cable? I already tried to connect the table over the dock, but same behavior. Dock LED is lightning as well.
I'm really frustrated. Hope anybody can help. I really need to establish the connection to my PC to go ahead.
5.11.15 - Update:
I realized that it seems to be an issue with USB. As mentioned above USB to tablet is not working (no PC can recognize it). If I connect the keyboard no USB device will be found. Charging the tablet is also not working, except I connect the power adapter and cable directly. Any idea?
Thank you.
Hi, I am having the exact same issue with my TF701. Were you able to resolve yours?
Duchman said:
Hi, I am having the exact same issue with my TF701. Were you able to resolve yours?
Click to expand...
Click to collapse
Duchman or Dutchman? I'm having again exactly the same symptoms. Tried 3 different USB cables too. Dit yóú manage to get this sorted? I know it was 4 years ago but my TF701T is still working properly, for the most part.
FireStorm75 said:
The other curios issue is that the tablet is not able to recognize that the battery is charged. LED is lightning and battery is charged, but tablet says power adapter is not connected.
Click to expand...
Click to collapse
That is exactly the same behavior. Best for now is to charge with the device powered down. I'm about to open up mine to doublecheck if the USB connector is seated properly.
Weird thing is that the keyboard also fully works which should not be possible if the USB port on the tablet was malfunctioning right?
I'm having a lot of apps not displaying anything anymore so was going for the KisKatt rom to see if that fixes the lot. Also I see after some time some apps keeping the device awake all the time so battery is always drained when tablet is closed.
sebastiaanmeloen said:
Duchman or Dutchman? I'm having again exactly the same symptoms. Tried 3 different USB cables too. Dit yóú manage to get this sorted? I know it was 4 years ago but my TF701T is still working properly, for the most part.
Click to expand...
Click to collapse
My TF701T is sitting disassembled in one of my drawers after an unfinished screen replacement attempt. I did manage to install TWRP on it, however, I don't remember what I did exactly to accomplish that.
I might have used one of those shady rooting apps that I'm not sure if I'm allowed to mention here. Then I probably flashed the TWRP with Flashify. Basically, circumvented having to connect the device to a computer up to the point where I had a working recovery on it.
Don't ask me for the exact steps because I wouldn't be able to remember anyway. I'll lay out a basic plan of action:
1) Find an app that lets you root your device without connecting it to a computer. Be warned, those more often than not come bundled with malware, so exercise caution. I'd back up all the important files and information and do a factory reset before attempting this if I were you.
2) Install Flashify, grant root access, download TWRP zip on your tablet, flash. Do some research on how Flashify works and how to use it before you attempt this.
Good luck, and if anything comes out of this, be sure to come back here and report on what you did in case some other poor soul wants to install a custom recovery on their 7 year old tablet without using a USB cable.
I just had mine crap out for some reason and needed to reformat everything and re-install. Connecting the USB to my PC, the PC makes the connected sound but no drive or anything showed up. I couldn't be bothered to figure out why so I just used adb to put the files on the tablet.
adb push yourfile /sdcard
Hi guys, been a bit out of the loop (hospital) but bought an Alpha around sep last year...within 2 months i used a official Maze update (OTA) and it then no longer charges...got onto them via facebook (as there were no official threads for this phone back then) and they sent me this to reflash it...
http://www.mazemobile.com/download-center
The ROM used to be there, but they have the ****ing cheek to say "people tried to flash and blamed MAZE" now it was MAZE's update in the first place that buggered my phone.:silly:..i still have the original ROM...
https://drive.google.com/drive/folders/0B8XLZxEJR8albndMcXJhWGtlVDQ
^not sure if that works for you, but basically it was..
:A really crap tutorial
:Maze Alpha flash tool.zip
:Maze_Alpha_V05_20170816
I've followed everything by the letter to no avail???
Now MAZE are bloody useless, can i count on one of you clever chaps to help me out?
P.s it's the 4 gig model.
Many thanks lads...
Any joy?
Is there anybody on here that had the same problem? You guys are usually really helpful, as i'm getting no rsponse from MAZE i thought i'd try where the true tech heads reside (i've received help before on my Xioami phones and smartwatches before) or is it that not many people have bothered with this phone? please help a guy out...much appreciated.
seedaripper said:
Is there anybody on here that had the same problem? You guys are usually really helpful, as i'm getting no rsponse from MAZE i thought i'd try where the true tech heads reside (i've received help before on my Xioami phones and smartwatches before) or is it that not many people have bothered with this phone? please help a guy out...much appreciated.
Click to expand...
Click to collapse
Well the thing is that you need to provide a bit more info. 'I've followed everything by the letter to no avail???' But you are not telling what works or not or what step you are stuck in the manual.
A lot of things come to my mind.
- is it still booting
- did you try another cable - charger
- ...
If it still boots and works a bit can you connect it to a pc and access for example the internal memory etc?
Some more info would be of help to get response... although I find the Maze Alpha part of the forum a lot of read and very little help (a bit of ranting may wake up people)
Cheers...someone lives!
Thanks for responding lukesan (much appreciated)
I'm using the original charger, it was working fine until i got the OTA so i doubt that's the problem.
No it doesn't boot (there is just enough charge to get to recovery mode,fastboot mode,normal boot)
I followed the manual/flash/tool etc (does the google drive doc show up for you as posted above?) everything seemed to go fine...but the problem still persists, it just wont charge?
Maybe i need a new ROM (or it could be the tool MAZE sent me) they are ****ing useless and i've started a bit of a social media campaign against them
(at first they were keeping in touch, but now they just ignore me completely on facebook) it pisses me off no end:crying:
P.s it does connect to my PC (sometimes), where should i dig around?
lukesan said:
Well the thing is that you need to provide a bit more info. 'I've followed everything by the letter to no avail???' But you are not telling what works or not or what step you are stuck in the manual.
A lot of things come to my mind.
- is it still booting
- did you try another cable - charger
- ...
If it still boots and works a bit can you connect it to a pc and access for example the internal memory etc?
Some more info would be of help to get response... although I find the Maze Alpha part of the forum a lot of read and very little help (a bit of ranting may wake up people)
Click to expand...
Click to collapse
seedaripper said:
Thanks for responding lukesan (much appreciated)
I'm using the original charger, it was working fine until i got the OTA so i doubt that's the problem.
No it doesn't boot (there is just enough charge to get to recovery mode,fastboot mode,normal boot)
I followed the manual/flash/tool etc (does the google drive doc show up for you as posted above?) everything seemed to go fine...but the problem still persists, it just wont charge?
Maybe i need a new ROM (or it could be the tool MAZE sent me) they are ****ing useless and i've started a bit of a social media campaign against them
(at first they were keeping in touch, but now they just ignore me completely on facebook) it pisses me off no end:crying:
P.s it does connect to my PC (sometimes), where should i dig around?
Click to expand...
Click to collapse
Just checked, and yes it is the correct manual. But lets say that even me, a veteran (with no patience), had issues with it. It is 100% correct but ... well see later on where you get.
Ok, first couple of things come up in my mind. Could still be the cable, the charger or even the the charging port that is broken. Been in the electronics business since the late 80's and these things can go wrong or broken any minute even thinking that a firmware update caused it.
Charger you can easily check if you just connect it to another charger or a pc usb port. A PC usb port will only deliver (mostly) max 400mA to 500mA .. meaning it will charge, if it still does, extremely slow. So I would keep it connected to a pc all day long or night before trying to switch it on. Trying to switch it on during charging and batt at low level will probably not work. You could try to power on after 2 or 3 hours or so and if it powers on then I would power it off again to get at least some juice in it to play around.
Cable, I would go fetch another one, they will come in handy in the future too. If it doesn't fit properly because the port is to deep in the Alpha then just take a knife and carefully cut a very small piece of the plastic, just 1mm is enough. I've done this on the 2 extra cables I have here and it works perfectly and I don't even see it aesthetically so no harm done on mine.
Now if that still doesn't work we can try the next step. But be very careful to know that that will delete all data, pictures, etc off of the phone. Because of all my toying with this phone I stuck an sd-card in it and doing a backup before I play with it again.
The manual states that you have to press the volume up button.. Well you can already test that without hurting anything as long you don't press anything on the flashtool. So only volume up and then insert the usb cable to a pc. Now the mistake I made in the beginning was to also push the power button.
So on the pc open up your device manager. If you do volume up (not in any of the other modes like fastboot etc, so from a standpoint that the phone is completely off) hold it for 2 or 3 sec and plug it into the PC. Now you should hear the typical usb connection sound and see something happening like an extra device in the manager. Probably you do not have the correct drivers installed for starters. Look for mtk drivers for your OS. Be careful, a lot of crap and virus links out there.
Now another issue that I fell for the first time is that you have to connect it twice like that to the pc to actually flash. First time ... press the 'scan' and let it do it (think the top field will become green) and then disconnect the phone and do the same volume up and connect and then it will allow you to flash.
But first check what is happening before we have to flash it.
Btw I know about their attitude. Well, as a Chinese company they must understand that by this attitude they will not going to sell any products anymore. I only bought mine because it was a special deal and I wanted to test an MTK chipset. They never replied to me why there is no real fast charge on it etc.
I also very very highly recommend you to invest, well for the price of a sandwich, to buy a usb charging doctor which will allow you to see the voltage and current. You don't need to be a doctor to us it and at least you see something instead of having to guess. Also while you are at it buy good quality chargers and a couple of cables. They will always come in handy and take some of the guesswork away if needed.
Top lad.
Again many thanks luksan (hefty bit of typing you did there mate )
I very much doubt it's the charger (i was extremely careful everytime with insertion) or port for that matter...this is the only USB-C i have (everything else is old school micro USB) and i resent forking out more money (the original trader Cafago said to send it back tracked at my own cost...£60!!!)
i'd like to try and fix the bastard and then sell it, never to return
Again, all these probs literally appeared after i did the OTA (i doubt it was coincidence)
i do like your advice on the re-doing the flash twice, so i may give that a go...bloody nora, what a pain in the arse!
Thanks for being a voice in the void pal...
See
lukesan said:
Just checked, and yes it is the correct manual. But lets say that even me, a veteran (with no patience), had issues with it. It is 100% correct but ... well see later on where you get.
Ok, first couple of things come up in my mind. Could still be the cable, the charger or even the the charging port that is broken. Been in the electronics business since the late 80's and these things can go wrong or broken any minute even thinking that a firmware update caused it.
So on the pc open up your device manager. If you do volume up (not in any of the other modes like fastboot etc, so from a standpoint that the phone is completely off) hold it for 2 or 3 sec and plug it into the PC. Now you should hear the typical usb connection sound and see something happening like an extra device in the manager. Probably you do not have the correct drivers installed for starters. Look for mtk drivers for your OS. Be careful, a lot of crap and virus links out there.
Now another issue that I fell for the first time is that you have to connect it twice like that to the pc to actually flash. First time ... press the 'scan' and let it do it (think the top field will become green) and then disconnect the phone and do the same volume up and connect and then it will allow you to flash.
But first check what is happening before we have to flash it.
.
Click to expand...
Click to collapse
seedaripper said:
Again many thanks luksan (hefty bit of typing you did there mate )
I very much doubt it's the charger (i was extremely careful everytime with insertion) or port for that matter...this is the only USB-C i have (everything else is old school micro USB) and i resent forking out more money (the original trader Cafago said to send it back tracked at my own cost...£60!!!)
i'd like to try and fix the bastard and then sell it, never to return
Again, all these probs literally appeared after i did the OTA (i doubt it was coincidence)
i do like your advice on the re-doing the flash twice, so i may give that a go...bloody nora, what a pain in the arse!
Thanks for being a voice in the void pal...
See
Click to expand...
Click to collapse
Well don't flash it twice. You have to put it in that mode twice to start it to complete the procedure. I do not believe in the wipe it 3 times to be sure, turn around and jump to make it better or faster. Loads of voodoo that is not scientifically proven around. It's all about a 0 and a 1, there is nothing in between that.
But .£60 to send that charger, LOL.
A month ago I bought an Aukey charger that included a USB-C cable for like .£12 including shipping to Belgium. (well just followed the rain and snow and landed here)
Let us know what happens next.
Any update on what you did?
GAH!
Yes, i've just tried everything again...nothing seems to work? when i actually start the tool i get a number of errors (including scatter?) then the tool boots, i then go through the broken english bollocks of the 'guide' again, do everything and it still doesn't work?? listen man, could you do me a massive favour...just outline the steps (bullet point wise) on what to do? no chatting about the chinese or voodoo
just nice clear as day steps, because as it stands i'm going to have to pay £70 just to send this piece of **** back (and probably wont get a full refund)
If you could do that (and i mean laymans terms here) i'd be forever grateful...
Cheers bud.:good::good:
lukesan said:
Any update on what you did?
Click to expand...
Click to collapse
seedaripper said:
Yes, i've just tried everything again...nothing seems to work? when i actually start the tool i get a number of errors (including scatter?) then the tool boots, i then go through the broken english bollocks of the 'guide' again, do everything and it still doesn't work?? listen man, could you do me a massive favour...just outline the steps (bullet point wise) on what to do? no chatting about the chinese or voodoo
just nice clear as day steps, because as it stands i'm going to have to pay £70 just to send this piece of **** back (and probably wont get a full refund)
If you could do that (and i mean laymans terms here) i'd be forever grateful...
Cheers bud.:good::good:
Click to expand...
Click to collapse
But what about the drivers etc.... What shows up?
ROM?
lukesan said:
Any update on what you did?
Click to expand...
Click to collapse
Perhaps it's the ROM? any chance you could give me the latest version? (or a link) i keep getting error in the light green field (FAIL) on the Tool?
I'm not sure if it's the tool or the bloody ROM?
As usual not a sodding dicky bird from MAZE (emails,twitter facebook etc) what a sh!tty company...
Nothing shows up...i think the first time i tried to plug it into the PC it ran a scan,(i don't think it found the drivers, as it doesnt show up on my computer :running win 7) from there on in, nothing? it also makes the mandatory PC sound bleep when plugged in, then about a second later i get the discharge bleep? (not sure if this is lack of charge) if i had a frigging phone i'd post screenshots! damned if i do, damned if i don't!
lukesan said:
But what about the drivers etc.... What shows up?
Click to expand...
Click to collapse
seedaripper said:
Nothing shows up...i think the first time i tried to plug it into the PC it ran a scan,(i don't think it found the drivers, as it doesnt show up on my computer :running win 7) from there on in, nothing? it also makes the mandatory PC sound bleep when plugged in, then about a second later i get the discharge bleep? (not sure if this is lack of charge) if i had a frigging phone i'd post screenshots! damned if i do, damned if i don't!
Click to expand...
Click to collapse
Well if it hasn't gotten the correct drivers it will never ever be able to flash. It's like trying to use your house keys to start your car.
I see all kinds of stuff happening if you keep the device manager open. Open up the 'ports' (com & lpt) section. Now press the 'volume up' key for a second or 2 and then connect it to a usb port while holding the key.. release it like a second later when it is connected to the port. Now you should see some stuff happening. Just did it on my win10 machine but should be pretty similar on a win7. One of them says first 'mtk usb' and then 'preloader usb vcom' . If these don't show up then look no further for now.
seedaripper said:
Perhaps it's the ROM? any chance you could give me the latest version? (or a link) i keep getting error in the light green field (FAIL) on the Tool?
I'm not sure if it's the tool or the bloody ROM?
As usual not a sodding dicky bird from MAZE (emails,twitter facebook etc) what a sh!tty company...
Click to expand...
Click to collapse
Have you tried my backup here ?
Flash TWRP using fastboot method and then boot into TWRP and do a restore with the backup I provide for Maze Alpha 4/64
dreambo said:
Have you tried my backup here ?
Flash TWRP using fastboot method and then boot into TWRP and do a restore with the backup I provide for Maze Alpha 4/64
Click to expand...
Click to collapse
His device doesn't charge and his battery is flat so I guess his by the time he can flash the device dies anyway.
er?
lukesan said:
Well if it hasn't gotten the correct drivers it will never ever be able to flash. It's like trying to use your house keys to start your car.
I see all kinds of stuff happening if you keep the device manager open. Open up the 'ports' (com & lpt) section. Now press the 'volume up' key for a second or 2 and then connect it to a usb port while holding the key.. release it like a second later when it is connected to the port. Now you should see some stuff happening. Just did it on my win10 machine but should be pretty similar on a win7. One of them says first 'mtk usb' and then 'preloader usb vcom' . If these don't show up then look no further for now.
Click to expand...
Click to collapse
Ok, did that for a split second 'media TEK preloader USB VCOM (android) (COM4)' flashes up, i managed to click on it quickly and got to mediatek properties...then went to update driver (it searched the net and found it) all this time after the original insertion, literally a second after it just disconnects? (and it doesn't show up in my computer) i get this as device status.....
Currently, this hardware device is not connected to the computer. (Code 45)
To fix this problem, reconnect this hardware device to the computer.
I plug it back in, it says normal, then a second later the above message? any ideas?
lukesan said:
His device doesn't charge and his battery is flat so I guess his by the time he can flash the device dies anyway.
Click to expand...
Click to collapse
Yep, when i try to power on i have a split second of the MAZE logo, then back to death...i Can leave it charging and i get the wobble liquid battery graphic, but it never goes above 0%, as explained this only happened after a firmware update (#dreambo)
Can't get my head round multi quote?
dreambo said:
Have you tried my backup here ?
Flash TWRP using fastboot method and then boot into TWRP and do a restore with the backup I provide for Maze Alpha 4/64
Click to expand...
Click to collapse
Yep, when i try to power on i have a split second of the MAZE logo, then back to death...i Can leave it charging and i get the wobble liquid battery graphic, but it never goes above 0%, as explained this only happened after a firmware update (#dreambo)
seedaripper said:
Ok, did that for a split second 'media TEK preloader USB VCOM (android) (COM4)' flashes up, i managed to click on it quickly and got to mediatek properties...then went to update driver (it searched the net and found it) all this time after the original insertion, literally a second after it just disconnects? (and it doesn't show up in my computer) i get this as device status.....
Currently, this hardware device is not connected to the computer. (Code 45)
To fix this problem, reconnect this hardware device to the computer.
I plug it back in, it says normal, then a second later the above message? any ideas?
Click to expand...
Click to collapse
Mmm, if you see the preloader thing then I guess that is ok. ... it is no longer an 'unknown device' which sounds fine to me. Let me quickly test on my Maze for a sec. (will edit this post).
It is normal that it disconnects. My guess is that it tries to setup comms between device and something on the pc where it can talk to. If there is no communication then it just powers down again. The display etc will all stay off since it directly does the comms to the cpu and the ram. Sort of write only state. So it is a very low level form of programming. Can be scary for people because you see nothing happening on the phone during that process.
Ok just tested again.. Can you do step 1 to 5 in the manual without an error? (to be sure I would right-click on the exe and run it as administrator to start that program)
Till that step 5 no connection to the Alpha is needed. In step 5 if you have pressed 'scan' it should say something like resetting comm ports and only the 'stop all' should be clickable.
If we are that far then I guess we are a step further.
Give that a try and then we'll see for the next step.
lukesan said:
Mmm, if you see the preloader thing then I guess that is ok. ... it is no longer an 'unknown device' which sounds fine to me. Let me quickly test on my Maze for a sec. (will edit this post).
It is normal that it disconnects. My guess is that it tries to setup comms between device and something on the pc where it can talk to. If there is no communication then it just powers down again. The display etc will all stay off since it directly does the comms to the cpu and the ram. Sort of write only state. So it is a very low level form of programming. Can be scary for people because you see nothing happening on the phone during that process.
Ok just tested again.. Can you do step 1 to 5 in the manual without an error? (to be sure I would right-click on the exe and run it as administrator to start that program)
Till that step 5 no connection to the Alpha is needed. In step 5 if you have pressed 'scan' it should say something like resetting comm ports and only the 'stop all' should be clickable.
If we are that far then I guess we are a step further.
Give that a try and then we'll see for the next step.
Click to expand...
Click to collapse
Pics ...hopefully...