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i installed kies and connected my tab for the first time.. and a update pop up showed up and i thought oh ok i should upgrade then.. it took a long time to download the files it gave an error once then gave me the option to download the firmware again.. so i clicked on try again.. now the download was complete but my tab is stuck on the download screen for hours and it says do not turn off target.. :S im so stuck here .. kies does not detect my galaxy tab.. i haven't restarted any thing not my pc nor the tab for 5 hours now .. it was plugged in ever since.. what do i do now ?? please help me out please i beg of you!!
Calm down dude. Is there a blue progress bar in the download mode? If NOT then its perfectly safe to press the power button and turn off the tab. The Do Not turn off target warning mesage relates to the fact of actual flashing when the tab is in the flashing sequence manifested by a blue progress bar. If there is a blue progress bar and its stuck try to close kies and fire it up again see if its detected or not.
okay i just uplugged my device and restarted and it seems like the firmware didn't get installed for some reason... its working now.. thank god :S :S
Happened to me too
tamzid said:
okay i just uplugged my device and restarted and it seems like the firmware didn't get installed for some reason... its working now.. thank god :S :S
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Click to collapse
This just happened to me and glad it all worked out for you. Mine wasn't so easy so I'm replying in the hopes I can help other noobs going through the same problem.
While updating my P6200 using Kies, the Tab got stuck while downloading ICS and it wouldn't reboot or do anything beyond the error message screen. After stressing about this all night, I finally had success this morning. Long story, short key points:
- Run Kies as Administrator (Shift&Control while clicking, or right click and select Run as Administrator; WIN8: right click Kies app and select Run as Administrator down below)
- Select Emergency Firmware Recovery from Tools in Kies.
- When Kies is done downloading firmware, check the box ensure the Tab is fully in download mode(Power off, Power and Vol down button, Vol up button to proceed), and only now reconnect to your computer. (Doesn't matter that computer hasn't recognized it up to this point).
- Click to start emergency recovery.
- Go back to step 1 if it fails to fully download the firmware. It took me twice.
After my last attempt to put some ROM to keep a stable, result is the following - when i try to go in "Download Mode" , at the top left appears a text "KeyPressed,1". I search here, in Google, but nothing.. I think my phone is HARD BRICKED I'm asking for your help, i know you are erudite people, and only you can help me! Thank you, for listening my problem! Thank you!
So am I right that you can't boot your phone? What happens when you turn on your Phone ? Bootloop?
KUN1 said:
So am I right that you can't boot your phone? What happens when you turn on your Phone ? Bootloop?
Click to expand...
Click to collapse
Ive got the exact same problem
Ill explain my problem in more depth
phone bootsup and flashes a pic of the android then goes into recovery mode so cant geto normal phone operations
under advanced , log it says checked for extendedcommand...skipped exection of extendedcommand, file not found...
other interesting thing to note center button does not work ie using only voulume and power switch but the touchscreen back button works
when I try to put in dl mode it does show yellow android but has keypressed,1 on screen as well ,
Computer knows that devise is there but doesn't show it up and Oden 1.7 sometimes picks it up but doesn't successfully update files says it failed
Thanks for your interest
have a read here http://forum.xda-developers.com/showpost.php?p=30415128&postcount=1
I have been using this phone since it first came out with no problems. Two days ago, all of a sudden, my phone started acting up, rebooting itself and sometimes it would take 5 boots to get past the Alcatel screen, however, it decided to not go past the logo screen. It just sits there going into an endless boot. I tried going into recovery mode but for the life of me I can't get it to boot! Is there any way I could boot it into recovery mode or flash the stock image from my computer? I can boot it into download mode but that's it. Please let me know how to fix it,l. Any help would be appreciated
i have the same problem. sending it to servis on Monday.. btw it starts when you plug it into charger when there is '' blue '' Alcatel logo.. (when its starting)..
h4ck3r69 said:
I have been using this phone since it first came out with no problems. Two days ago, all of a sudden, my phone started acting up, rebooting itself and sometimes it would take 5 boots to get past the Alcatel screen, however, it decided to not go past the logo screen. It just sits there going into an endless boot. I tried going into recovery mode but for the life of me I can't get it to boot! Is there any way I could boot it into recovery mode or flash the stock image from my computer? I can boot it into download mode but that's it. Please let me know how to fix it,l. Any help would be appreciated
Click to expand...
Click to collapse
This service utilities Alcatel for downloading and flash the phone in the stock https://yadi.sk/d/rTlsXECo38egrZ
after yesterday I cant start it even when pluged (no more "blue logo animation") .. its loops on "black and white" starting screen .. rip
SUGAR wont recognize my phone
h4ck3r69 said:
SUGAR wont recognize my phone
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Click to collapse
1.Turn off the phone 2.Connect your phone to your computer,Wait when the icon appear on the phone display 3.Press and hold 2 the volume button and the power button 4.When the download mode appear press the volume button+,the phone should go to download mode,run the utility on the computer SUGAR QCT_SP or Mobile Upgrade РS.Make sure to install the driver on your computer USB_driver_QCOM.zip!!!it is important
i could did this 2 days ago.. now my phone is just stucked on the "first black and white alcatel logo" and keep restarting or its stucked rip, tomorow im sending it to servis
edit 1 // ok i got to download mode, but sugar still dont do anything (dont recognize) and mobile upgrade says there is no better software so it just restart the phone after while
edit 2 // ok i got into sugar login, but what to do now? if i press ok it says wrong server location, user name or pw, please try it again (error code 401) ..
edit 3 // after searching for pw and login, im here.. im downloading stock rom.. 36%, past 16 minutes.. oh oh oh.. maaaybe.. please!
edit 4 // download succesful after 1 hour but phone is the same, cant start fuuuk
Golyatx said:
i could did this 2 days ago.. now my phone is just stucked on the "first black and white alcatel logo" and keep restarting or its stucked rip, tomorow im sending it to servis
edit 1 // ok i got to download mode, but sugar still dont do anything (dont recognize) and mobile upgrade says there is no better software so it just restart the phone after while
edit 2 // ok i got into sugar login, but what to do now? if i press ok it says wrong server location, user name or pw, please try it again (error code 401) ..
edit 3 // after searching for pw and login, im here.. im downloading stock rom.. 36%, past 16 minutes.. oh oh oh.. maaaybe.. please!
edit 4 // download succesful after 1 hour but phone is the same, cant start fuuuk
Click to expand...
Click to collapse
With this utility you do? Mobile Upgrade
Golyatx said:
i could did this 2 days ago.. now my phone is just stucked on the "first black and white alcatel logo" and keep restarting or its stucked rip, tomorow im sending it to servis
edit 1 // ok i got to download mode, but sugar still dont do anything (dont recognize) and mobile upgrade says there is no better software so it just restart the phone after while
edit 2 // ok i got into sugar login, but what to do now? if i press ok it says wrong server location, user name or pw, please try it again (error code 401) ..
edit 3 // after searching for pw and login, im here.. im downloading stock rom.. 36%, past 16 minutes.. oh oh oh.. maaaybe.. please!
edit 4 // download succesful after 1 hour but phone is the same, cant start fuuuk
Click to expand...
Click to collapse
the pw and login??
F4M0U569 said:
the pw and login??
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Click to collapse
I do not know than a else can help
i tried first stock rom, then mobile upgrade, still not work..
ID: SU_IN.Panasonic
PW: KoD8naL2
Golyatx said:
i tried first stock rom, then mobile upgrade, still not work..
ID: SU_IN.Panasonic
PW: KoD8naL2
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Click to collapse
i ended up sending the phone to the repair center. i have tried everything i can think of and there is no way of fixing it from my part. i bought an iphone 7 plus 128gb for the meantime. im going to stick with it till the s8 comes out or the iphone 8
Same issue here, it would eventually boot up, but wouldnt last more than half a hour then freeze and back to ground zero, and at some point it just stopped even showing the logo, it would not respond in any way when powering it on, and when plugged on the charger the notification LED would keep flashing and thats it. Pretty sure its a board issue and can't be fixed through software, its just a badly designed board with bad parts
@C4RB0 have you tried running Sugar QCT on it and redoing the stock rom?
What model are you using? I have the Cricket 6055U and I love it once I got TWRP on it and cleaned up all the bloatware and tweaked alot of other settings in the build.prop. Running great, improved battery life n such
I'm using the 6071W, but It had an issue with the battery after about a year of use, so I replaced the battery and now this happens, and a guy said that he tried this sugar thing and it didnt work, plus it doesnt even show the logo now, it's just a black screen, and I can't access the bootloader or anything
Just for [email protected]#$ and giggles, shut your phone off. Plug it into your PC. Hold Vol+, Vol-, and Power. Hopefully a red screen shows up asking if you want to go into download mode. Let me know if that produces any results.
nope, nothing, I'm gonna try to tamper its hardware, take off the battery for a few minutes, heat up the chipset, etc...
I need some help getting back to CRK1. I updated to DRL7 using the Update.zip method, and now when i try to odin the crk1 files back it just fails after it says "Setup Connection".
I don't get an error Flash
I've wiped both in the phone and in recovery
I've tried downloading the CRK1 files from two different sources
Ive tried an "official" odin and a "modded Odin"
I've tried USB 2.0 port and USB 3.0 port
I've used CSC Home and NON Home
I don't know what the hell is blocking me, or if I'm doing it wrong. Am i just doomed to stay on this dead end beta forever? Biometrics stop working in the background and i have to restart my phone to get in to it without using my damn passwords (Apps too) and my banking app just doesn't work on it in General after the update. I even wiped it and reinstalled and I need my bank app.
HunterKiotori said:
I need some help getting back to CRK1. I updated to DRL7 using the Update.zip method, and now when i try to odin the crk1 files back it just fails after it says "Setup Connection".
I don't get an error Flash
I've wiped both in the phone and in recovery
I've tried downloading the CRK1 files from two different sources
Ive tried an "official" odin and a "modded Odin"
I've tried USB 2.0 port and USB 3.0 port
I've used CSC Home and NON Home
I don't know what the hell is blocking me, or if I'm doing it wrong. Am i just doomed to stay on this dead end beta forever? Biometrics stop working in the background and i have to restart my phone to get in to it without using my damn passwords (Apps too) and my banking app just doesn't work on it in General after the update. I even wiped it and reinstalled and I need my bank app.
Click to expand...
Click to collapse
Are you using laptop to install it?
kazim.asghar said:
Are you using laptop to install it?
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Click to collapse
Yes I am, is that a problem? I dont have a desktop >.<
HunterKiotori said:
Yes I am, is that a problem? I dont have a desktop >.<
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Click to collapse
Not a problem. Make sure Laptop is on charge while you use odin and phone is also more than 50%. I also had this issue once. I hope it will help you.
Mine fails every time I try to Odin back to CRK1 from DRL5..................do I need to have CRK1 to get the monthly security patches/updates?
ycats said:
Mine fails every time I try to Odin back to CRK1 from DRL5..................do I need to have CRK1 to get the monthly security patches/updates?
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Click to collapse
If it's on windows 10 that's the problem. You need to use windows 7. I don't know why but that's what a lot of people are running into.
My pc at work and home are v10....................must be another way.
ycats said:
My pc at work and home are v10....................must be another way.
Click to expand...
Click to collapse
Try a different windows 10 then because it's working on some but not others.. I had to install windows 7 in a virtual machine on my Ubuntu server in order to flash back because it wouldn't work on Vista either..
Tried with my work PC and home PC, no success.
ycats said:
Tried with my work PC and home PC, no success.
Click to expand...
Click to collapse
Just do what I did an download win7 and run it on windows 10 in a virtual machine.
Finally got it to work w/success...................however, it's in a bootloop..........will reboot to the Sprint logo screen.......then show the small dialogue of android apps...........then reboots again................any advice to get out this?
I am only able to get back to downloader mode.
ycats said:
Finally got it to work w/success...................however, it's in a bootloop..........will reboot to the Sprint logo screen.......then show the small dialogue of android apps...........then reboots again................any advice to get out this?
I am only able to get back to downloader mode.
Click to expand...
Click to collapse
If you're downgrading, you'll have to do a factory reset or you'll get a bootloop.
I just want to get out of the bootloop..............know where I can get the previous version of the stock rom that I can try via Odin? the one we got in November would be what I am looking for...................I can get into downloader mode so that's what I want to try
Did you try to get into Recovery mode and then delete cache and then do factory reset? Or are you saying that you are stuck on the download screen and can't turn the phone off?
I just did the Odin on mine to go from DRL7 back to CRK1. When using Odin (regular, not patched) I did it on my Win10 laptop. I ran Odin as an administrator and it worked perfectly first time. I did unselect the Auto Reboot option. I waited until Odin ran all the way through until it gave me the success and it said Pass. I unplugged the USB cord and manually restarted. It started off in a strange looking download screen and said error. I was able to get it to turn off and went into the recovery mode where I deleted cache and did the factory reset. This time when I rebooted the system, it started all the way up.
I was able to get the Odin to work and pass......I unplugged and it rebooted on its own, however, it would get to the logo, then Sprint logo screen, then show the dialogue "optimizing android apps"......but reboot again, same process over and over........never could get it to power off. I would do the combination of button presses for recovery and wouldn't work no matter how many times I tried. I could do the button presses to get to downloader mode and then once I hit cancel, it would go back to the reboot loop again. I even went to a nearby Sprint store and the techie there did the same as me, no success. He recommended that I take to one of the repair Sprint stores since they have the capability to connect it to a computer. I ended up going back home and trying some more. Finally, after six hours of phone not able to boot correctly, I got it into recovery mode. I had started hitting the Bixby button repeatedly with either volume up or down pressed at the same time..........then while still hitting the Bixby button, I pressed the volume up/down buttons and held them both down at the same time..............then viola, recovery mode! I was able from that point to apply the DRL7 update that was already on my device.......so finally got back up and running. Very thankful I got it back up in time because when it did boot up, battery was down to 13%............if the battery had drained completely, not sure what I could have done.
ycats said:
Finally got it to work w/success...................however, it's in a bootloop..........will reboot to the Sprint logo screen.......then show the small dialogue of android apps...........then reboots again................any advice to get out this?
I am only able to get back to downloader mode.
Click to expand...
Click to collapse
how u got it to work.. im in the same problem
Hold down volume up and down buttons and keep hitting the Bixby button, will take awhile.
Hi Guys this is my first time posting here and hoping to find a solution to what I'm experiencing right now.
This is actually the second time and what happened is that my phone got into a BOOTLOOP so of course, Ideally the first thing I did was to forced it to shutdown using the Volume down + Power button combination and so I did, the phone turned off, But after that, When I tried to turned it on again, it won't turn itself on. I even tried to hold various button combinations but to no avail, nothing worked. Aside from that, I have tried to plug in the charger periodically after 20 - 30 seconds with the same interval before plugging it out and repeated the cycle for 20 tries but same result, it didn't worked as well..
So I'm here hoping that someone will be able to help me out as I don't know what to do anymore and I badly need to use my phone for my studies as well.. :crying::crying:
Hello @johnmark21t, I will do my best to help you to figure out what's going wrong with your Note8
Have you tried to boot into download mode (volume down + Bixby + power button) ? Does it work or not ?
If you can't boot your device into Recovery Mode then the motherboard is fried. You are better off getting a new device rather than replacing the motherboard
Alek7 said:
Hello @johnmark21t, I will do my best to help you to figure out what's going wrong with your Note8
Have you tried to boot into download mode (volume down + Bixby + power button) ? Does it work or not ?
Click to expand...
Click to collapse
Yes I do have tried it but nothing happened or no response at all..
iceepyon said:
If you can't boot your device into Recovery Mode then the motherboard is fried. You are better off getting a new device rather than replacing the motherboard
Click to expand...
Click to collapse
That's what I'm also thinking about but I cannot comprehend as to why it became like this as my phone was just on standby mode and then just turned off by itself and by the time that it restarted, it was stucked on the Samsung logo in which after I saw that it was like that, I have forced restarted it so I think that's my last conclusion but I don't think that that is the case for me...
What rom and what kernel you have what modes?. What twrp you have? You have flash wrong rom? Wrong kernel? Is impossible for the phone to turn in boot loop mode itself. You did something wrong before the bootloop. Try volume up and Bixby and power button for 30 secs. Or volume down and Bixby and power button for 30 secs. Motherboard failure no give you boot loop. Give you blue screen. Try to flah with Odin is the easy way.
y0000 said:
What rom and what kernel you have what modes?. What twrp you have? You have flash wrong rom? Wrong kernel? Is impossible for the phone to turn in boot loop mode itself. You did something wrong before the bootloop. Try volume up and Bixby and power button for 30 secs. Or volume down and Bixby and power button for 30 secs. Motherboard failure no give you boot loop. Give you blue screen. Try to flah with Odin is the easy way.
Click to expand...
Click to collapse
Unfortunately I'm only at stock, not even rooted and I don't have custom recovery mode installed.. all in stock. Even the Odin mode is inaccessible as well.. and again I didn't do anything prior before this happened..
Try connecting your device to a computer with Smartswitch installed and run the emergency recovery process. If that doesn't work then I would recommend that you take your device to a Samsung Service Center and let them take a look at it.
However you should be able to repair your issues using Smartswitch.
iceepyon said:
Try connecting your device to a computer with Smartswitch installed and run the emergency recovery process. If that doesn't work then I would recommend that you take your device to a Samsung Service Center and let them take a look at it.
However you should be able to repair your issues using Smartswitch.
Click to expand...
Click to collapse
Can you please further tell me how can I do this? Thank you alot!
johnmark21t said:
Can you please further tell me how can I do this? Thank you alot!
Click to expand...
Click to collapse
Download and install Smartswitch onto your computer. Then connect your device to your computer and launch Smartswitch. If your device is detected by Smartswitch then launch the Emergency Recovery Process.
I'd like to dig this topic out.
I'm also experiencing bootloop after latest OTA update. I've taken device to Samsung Service and they told me that it's faulty motherboard and they want to charge me 1300pln which is about 335$ so I'm like - Hell no, it's not worth it.
Anyway, I'm kind of sceptical about whole fried motherboard story, since recovery mode is working correctly, download mode is showing up as well. I tried to flash same firmware as it has now. It passed but result is the same.
Gonna download some older SW version and try again but maybe any other suggestions from you guys?
UPDATE: Older SW version downloaded and result is still the same. So yeah, screw it
Acuap said:
I'd like to dig this topic out.
I'm also experiencing bootloop after latest OTA update. I've taken device to Samsung Service and they told me that it's faulty motherboard and they want to charge me 1300pln which is about 335$ so I'm like - Hell no, it's not worth it.
Anyway, I'm kind of sceptical about whole fried motherboard story, since recovery mode is working correctly, download mode is showing up as well. I tried to flash same firmware as it has now. It passed but result is the same.
Gonna download some older SW version and try again but maybe any other suggestions from you guys?
Click to expand...
Click to collapse
Try flashing firmware that's at least one update above the version you have on the phone and after you flash it in Odin and it finishes with a "PASS" then go into recovery mode and do a factory reset in fact try doing a factory reset right now just to see if it'll work since you have nothing to lose at this point.
johnmark21t said:
Can you please further tell me how can I do this? Thank you alot!
Click to expand...
Click to collapse
Have you got the Samsung drivers installed on your computer?
https://developer.samsung.com/mobile/android-usb-driver.html
I had a similar issue with my note 8. Just today . My phone carrier sent me an update (from USA T-Mobile ) to install. I had my phone connected to power .. and Phone just died during the update . I wonder if motherboard got fried ...
Same issue
Acuap said:
UPDATE: Older SW version downloaded and result is still the same. So yeah, screw it
Click to expand...
Click to collapse
Any update on your phone?
I hope there's a class-action lawsuit about this. My Note8 had the same problem. An OTA update was done, and the phone shut off, never to turn on again. No combination of buttons powered the phone on at all.