Sprint Nexus 6 Data Issues - Nexus 6 Q&A, Help & Troubleshooting

I'm on a Sprint Nexus 6 running 5.1.1 (Euphoria) and have issues with my phone connecting to LTE. I will often leave the house or work where I am on WiFi and then it will connect to 3G where I should have LTE. If I put it in airplane mode and then back it will connect to LTE like it should. Sometimes it will even require a reboot.
I've tried different Roms and even returning to stock and still have the same issue. How do I fix this?
Thanks!

bravesfan171 said:
I'm on a Sprint Nexus 6 running 5.1.1 (Euphoria) and have issues with my phone connecting to LTE. I will often leave the house or work where I am on WiFi and then it will connect to 3G where I should have LTE. If I put it in airplane mode and then back it will connect to LTE like it should. Sometimes it will even require a reboot.
I've tried different Roms and even returning to stock and still have the same issue. How do I fix this?
Thanks!
Click to expand...
Click to collapse
Are you set to Global or LTE (recommended) in cellular networks settings? Also, in developer options, you can set to aggressively hand off to data from WiFi.

Evolution_Tech said:
Are you set to Global or LTE (recommended) in cellular networks settings? Also, in developer options, you can set to aggressively hand off to data from WiFi.
Click to expand...
Click to collapse
Was on Global, will try LTE (Recommended). Also just FYI, it will even occur if I'm out driving around and not connected to WiFi at all. It will switch to 3G and won't switch back until I toggle aiplane mode again or reboot.

bravesfan171 said:
Was on Global, will try LTE (Recommended). Also just FYI, it will even occur if I'm out driving around and not connected to WiFi at all. It will switch to 3G and won't switch back until I toggle aiplane mode again or reboot.
Click to expand...
Click to collapse
It may be hard to believe but it may also be a sprint issue. Try the dialer code if you're on a stock ROM. *#*#72786#*#* select reset.

Evolution_Tech said:
It may be hard to believe but it may also be a sprint issue. Try the dialer code if you're on a stock ROM. *#*#72786#*#* select reset.
Click to expand...
Click to collapse
Unfortunately still having the same issue with Global and aggressive data handover on. And I'm on AOSP so the dialer code and carrier settings under mobile networks will not work. Any other ideas? Thanks!

bravesfan171 said:
Unfortunately still having the same issue with Global and aggressive data handover on. And I'm on AOSP so the dialer code and carrier settings under mobile networks will not work. Any other ideas? Thanks!
Click to expand...
Click to collapse
Honestly, I'd flash a stock backup or a stock ROM. Then go into carrier settings and update PRL and Device config. Then flash AOSP again and see if it's any better.

I've tried AOSP a dozen times while on Sprint with different devices; not once have I been able to get data/mobile to work.. Just gotta stick to stock ROMS.

n0mad73 said:
I've tried AOSP a dozen times while on Sprint with different devices; not once have I been able to get data/mobile to work.. Just gotta stick to stock ROMS.
Click to expand...
Click to collapse
Have you tried using the data fix zip in the OP? I've flashed a bunch of stuff and only once couldn't get data going. ???

Evolution_Tech said:
Honestly, I'd flash a stock backup or a stock ROM. Then go into carrier settings and update PRL and Device config. Then flash AOSP again and see if it's any better.
Click to expand...
Click to collapse
This seemed to have helped so far. Must have reset whenever I flashed a different radio while on AOSP. Thanks!

Related

[Q] 4G data works on Sense-based ROMs, not CM -- Credo Mobile

I looked back in the forum a couple weeks for similar threads but couldn't find one that was just like this issue.
On the stock ROM that came with the phone and with the d3rpOne ROM (Android 4.1.2, HTC Sense 5) I can get LTE working fine. I don't think it even really requires any airplane/network mode toggling.
This morning I tried Beanstalk (Android 4.3, CM 10.2) and two different releases of another CM ROM (Android 4.3, CM 10.2 and Android 4.2.2, CM 10.1).
The general instructions with those ROMs were just to toggle the network mode between LTE/CDMA and CDMA only, or to toggle airplane mode. Neither worked.
So how can I fix this? I don't really like Sense-based ROMs, but I definitely don't want to be without a good data signal.
Having the same problem. With the stock ROM, I get 4G. On CM 10.1.3, I can get 3G after toggling the network mode, but I can't get 4G.
LTE works for me using beanstalk with out doing anything special
Yeah, I got the impression that was the norm with most people. I might not have read the full thread, but I did read the first and last few pages and it seemed like everyone got 4G working at some point.
Glad I'm not the only one with this issue, though!
Bump for a new week.
Voice dialer
Say open apns
Select lte internet
Enjoy lte
Credit goes to David in the dev forum for the fix.
The APN will change back occasionally so you need to just select lte internet again.
With lte internet selected 3g and lte will work.
Sent from my One using Tapatalk 4
That sounds like a good solution, but it's still not doing it for me.
I went to APNs and selected "Sprint LTE Internet". That alone didn't do it. I toggled airplane mode, toggled my network mode, still nothing. I tried both Global and CDMA+LTE/EvDo. I gave it a few minutes for each one and still nothing. Rebooting didn't do it either.
Is there something I'm missing? How do my screenshots look? I read that someone wasn't getting an LTE indicator when they followed these steps, so just to confirm I tried to use my browser. I couldn't connect, so it's not just a matter of the signal icon being inaccurate.
I'm still seeing the same symptoms as Roboslim. Tried the same things, got the same results.
I finally got around to flashing a new radio. Could that make a difference?
robosllim said:
I finally got around to flashing a new radio. Could that make a difference?
Click to expand...
Click to collapse
Yeah, that wasn't enough to get it to magically start working.
euresir forced
robosllim said:
I finally got around to flashing a new radio. Could that make a difference?
Click to expand...
Click to collapse
When you flash the radio are you adjusting the frequency or band? Sprint uses LTE 1900 are you/can you change that? Trying to find ways to benefit an unlocked phone and take it to another carrier as Sprint sux so bad and has no 4g in my area?
euresir forced
robosllim said:
I finally got around to flashing a new radio. Could that make a difference?
Click to expand...
Click to collapse
When you flash the radio are you adjusting the frequency or band? Sprint uses LTE 1900 are you/can you change that? Trying to find ways to benefit an unlocked phone and take it to another carrier as Sprint sux so bad and has no 4g in my area?
upowersystems said:
When you flash the radio are you adjusting the frequency or band? Sprint uses LTE 1900 are you/can you change that? Trying to find ways to benefit an unlocked phone and take it to another carrier as Sprint sux so bad and has no 4g in my area?
Click to expand...
Click to collapse
I'm not very experienced beyond flashing self-contained ROMs, so I just got a ZIP someone posted in the Sprint HTC One boards and flashed that without any modifications. It didn't break anything when I went back to a Sense-based ROM, so I'm assuming it's alright.
As for unlocking and leaving Sprint... I'm actually with Credo, who uses Sprint towers. I like them, plus I just started my contract, so I personally won't be leaving anytime soon.
One last bump, I guess.
I suppose if it comes down to it, I can deal with Sense. The system settings really are way too simplistic, but with Widget Locker and a custom launcher it's something I can live with.
Alright one MORE bump. I'm getting the CM itch again. I just gave the MoKee opensource ROM a try and am having the same issue as ever.
Are there any other possibilities out there?
Flash the latest nightly. It should work fine. Worst case do a reboot after a fresh flash when the new ROM is fully booted.
Also try installing the most current firmware.
Make sure you are set for CDMA+LTE/EVDO and also try "home only" with a stock PRL before straying from default.
Sent from my One using Tapatalk
atroph said:
Flash the latest nightly. It should work fine. Worst case do a reboot after a fresh flash when the new ROM is fully booted.
Also try installing the most current firmware.
Make sure you are set for CDMA+LTE/EVDO and also try "home only" with a stock PRL before straying from default.
Sent from my One using Tapatalk
Click to expand...
Click to collapse
I have been flashing the latest releases for multiple ROMs and have had the same issue with all of them. I've tried reboots each time too.
Now, I might need some education on the rest of that post. Where can I get the latest firmware? Would that be an official Sprint/HTC thing?
I've messed with a lot of different combinations of settings after flashing these ROMs. I've done CDMA+LTE/EVDO and I'm pretty sure I've done "home only" (would the other option be "automatic"?). As for the PRL, would updating it from the system settings give me a stock PRL?
robosllim said:
I have been flashing the latest releases for multiple ROMs and have had the same issue with all of them. I've tried reboots each time too.
Now, I might need some education on the rest of that post. Where can I get the latest firmware? Would that be an official Sprint/HTC thing?
I've messed with a lot of different combinations of settings after flashing these ROMs. I've done CDMA+LTE/EVDO and I'm pretty sure I've done "home only" (would the other option be "automatic"?). As for the PRL, would updating it from the system settings give me a stock PRL?
Click to expand...
Click to collapse
There is a firmware thread here:
http://forum.xda-developers.com/showthread.php?t=2406330
Download the latest version and flash in CWM or TWRP.
The radios are the firmware images.
Changing the PRL can only be done in stock ROM, or by using QPST. The stock rom is by far the easiest if you have your MSL. Sprint should give you your MSL once you give tech support a call. If they don't then call back and get another tech. (I have never had a problem).
I would recommend using the latest stock PRL. I have noticed that if I try to roam on 3g there is a problem getting data (verizon towers IIRC). I believe that is because it is using EVDO vice eHRPD for 3g. What the difference is?? Well I don't know?
I do know that evdo and 1x still have ongoing issues. So I usually stick with home only to ensure that I stick with Sprint towers. I believe that this is the issue with me connecting to 3g data to my airave as well.
Could you post a screen shot of your APN settings?
Voice Dialer > Say "open apns" > select the menu that pops up and then screen shot what you see.
Should look like this.
atroph said:
There is a firmware thread here:
http://forum.xda-developers.com/showthread.php?t=2406330
Download the latest version and flash in CWM or TWRP.
The radios are the firmware images.
Changing the PRL can only be done in stock ROM, or by using QPST. The stock rom is by far the easiest if you have your MSL. Sprint should give you your MSL once you give tech support a call. If they don't then call back and get another tech. (I have never had a problem).
I would recommend using the latest stock PRL. I have noticed that if I try to roam on 3g there is a problem getting data (verizon towers IIRC). I believe that is because it is using EVDO vice eHRPD for 3g. What the difference is?? Well I don't know?
I do know that evdo and 1x still have ongoing issues. So I usually stick with home only to ensure that I stick with Sprint towers. I believe that this is the issue with me connecting to 3g data to my airave as well.
Could you post a screen shot of your APN settings?
Voice Dialer > Say "open apns" > select the menu that pops up and then screen shot what you see.
Should look like this.
Click to expand...
Click to collapse
I'll have to re-flash a CM ROM before posting a screenshot, but from what I recall my APN settings looked like your image. I had "Sprint LTE Internet" selected. I'll flash the latest firmware from that thread while I'm at it.
As for the MSL, I'm not getting my service directly through Sprint. Would I get the MSL from my carrier, then, or would I have to get in touch with Sprint somehow? Do you know how that works? Either way, that'll probably take a little more time and waiting around than just flashing some stuff.
Once I get that MSL, what are the steps to set my PRL?
Who is your carrier? Did you buy the Sprint version off contract?
Sent from my One using Tapatalk

VoLTE calls cannot connect? Help please.

If there's any info I would greatly appreciate it. While on LTE only mode I cannot receive or make calls
I have played with the settings and got it to work a few times flashed different roms, and reverted to stock but nothing I have tried works.
When I turn it to auto or lte/GSM I can receive calls but it auto answers?
And It struggles to get LTE back without me setting it back.
Any info would be great.
Debating on weather I should go back to the nexus.
Frozt said:
If there's any info I would greatly appreciate it. While on LTE only mode I cannot receive or make calls
I have played with the settings and got it to work a few times flashed different roms, and reverted to stock but nothing I have tried works.
When I turn it to auto or lte/GSM I can receive calls but it auto answers?
And It struggles to get LTE back without me setting it back.
Any info would be great.
Debating on weather I should go back to the nexus.
Click to expand...
Click to collapse
When you say you reverted back to stock, do you mean you did an ODIN back to stock COD6? Have you tried this from different locations as in different cell towers.
chipworkz said:
When you say you reverted back to stock, do you mean you did an ODIN back to stock COD6? Have you tried this from different locations as in different cell towers.
Click to expand...
Click to collapse
Yep. And yep. Honestly if I sit here and play with the settings for an hr switching back to auto & LTE while playing with wifi calling an volte I can some how work it but can't tell what does the trick.
Sent from my SM-N910T using Tapatalk
Frozt said:
Yep. And yep. Honestly if I sit here and play with the settings for an hr switching back to auto & LTE while playing with wifi calling an volte I can some how work it but can't tell what does the trick.
Sent from my SM-N910T using Tapatalk
Click to expand...
Click to collapse
First what firmware version are you on?
When you say LTE only mode, how are you getting LTE only mode?
So in Call you have "Use VoLTE when available" ticked off and then in More networks\Mobile networks\Network mode you have LTE/WCDMA/GSM ticked correct?
chipworkz said:
First what firmware version are you on?
When you say LTE only mode, how are you getting LTE only mode?
So in Call you have "Use VoLTE when available" ticked off and then in More networks\Mobile networks\Network mode you have LTE/WCDMA/GSM ticked correct?
Click to expand...
Click to collapse
COD6, & from the service menu *#2263*
Sent from my SM-N910T using Tapatalk
Frozt said:
COD6, & from the service menu *#2263*
Sent from my SM-N910T using Tapatalk
Click to expand...
Click to collapse
So if you ODIN to COD6 and don't put in that code and just use the settings I listed above does it work? Is that when you say it Auto Answers?
It has always worked perfectly for me using those settings and not trying to force it with any codes.
Just to make sure you know, it is working if you make a phone call and you continue to see the 4G LTE icon in the status bar. Not being able to make or receive calls may be related to you trying the code instead of letting it work like it does out of the box.
chipworkz said:
So if you ODIN to COD6 and don't put in that code and just use the settings I listed above does it work? Is that when you say it Auto Answers?
It has always worked perfectly for me using those settings and not trying to force it with any codes.
Just to make sure you know, it is working if you make a phone call and you continue to see the 4G LTE icon in the status bar. Not being able to make or receive calls may be related to you trying the code instead of letting it work like it does out of the box.
Click to expand...
Click to collapse
Yep tried that lol. It only doesn't let me make calls when volte is on that's the weird part and volte is checked.
Sent from my SM-N910T using Tapatalk
Anyone else with this issue

[Q] No LTE after switching from WiFi.

My Nexus 6 won't pick up LTE again after being on WiFi for an extended period of time. I've tried numerous troubleshooting ideas. I do have Voice where I can make calls, just won't pick up LTE.
Putting my phone on "LTE Only" doesn't work. But putting it on "CDMA Only" does give me 2G data.
I've ran out of ideas and this is quite annoying. Anyone have this problem and/or possible fix?
I'm on Straight Talk (Verizon) with a Google Nexus 6 running Euphoria ROM with the 11.05.16R radio.
ETA: I am aware of this thread from Google:
https://productforums.google.com/forum/#!msg/nexus/7XqSg2bt8VM/PdtR6lDiX9cJ
But I'm not sure this is exactly the same problem.
-BoneZ- said:
My Nexus 6 won't pick up LTE again after being on WiFi for an extended period of time. I've tried numerous troubleshooting ideas. I do have Voice where I can make calls, just won't pick up LTE.
Putting my phone on "LTE Only" doesn't work. But putting it on "CDMA Only" does give me 2G data.
I've ran out of ideas and this is quite annoying. Anyone have this problem and/or possible fix?
I'm on Straight Talk (Verizon) with a Google Nexus 6 running Euphoria ROM with the 11.05.16R radio.
ETA: I am aware of this thread from Google:
https://productforums.google.com/forum/#!msg/nexus/7XqSg2bt8VM/PdtR6lDiX9cJ
But I'm not sure this is exactly the same problem.
Click to expand...
Click to collapse
listing what "troubleshooting ideas" you have tried might be a good idea.
otherwise, some noob like me, will suggest toggling airplane or rebooting.
bweN diorD said:
listing what "troubleshooting ideas" you have tried might be a good idea.
otherwise, some noob like me, will suggest toggling airplane or rebooting.
Click to expand...
Click to collapse
Yes, I've done the basic toggling of WiFi, Airplane Mode, data on/off. Checked APN settings (although not sure what they're supposed to all be set to). Used an app to put it in LTE Only, CDMA Only. Toggled Global/LTE.
Restarted the phone many times. Sim in/out. Bootloader/QCOM (whatever that is). Done all the basic stuff I can think of.
-BoneZ- said:
Yes, I've done the basic toggling of WiFi, Airplane Mode, data on/off. Checked APN settings (although not sure what they're supposed to all be set to). Used an app to put it in LTE Only, CDMA Only. Toggled Global/LTE.
Restarted the phone many times. Sim in/out. Bootloader/QCOM (whatever that is). Done all the basic stuff I can think of.
Click to expand...
Click to collapse
only other thing, not likely to work, clear cache in twrp and reflash the modem.
then there is the messy stuff lol,
- wipe data
- reflash rom
and if that doesnt work,
- get a new sim
bweN diorD said:
only other thing, not likely to work, clear cache in twrp and reflash the modem.
then there is the messy stuff lol,
- wipe data
- reflash rom
and if that doesnt work,
- get a new sim
Click to expand...
Click to collapse
Unfortunately, clearing cache and flashing a different radio didn't work either. More than likely a problem on their end. Guess I'm stuck with 2G until Friday.
Thanks for the help tho.
-BoneZ- said:
Unfortunately, clearing cache and flashing a different radio didn't work either. More than likely a problem on their end. Guess I'm stuck with 2G until Friday.
Thanks for the help tho.
Click to expand...
Click to collapse
very unlikely the problem is on their end, unless this is a common thing with your provider.
let us know how you work it out, or if it fixes itself.
I am having the exact same issue. It is driving me crazy.
edit: for what its worth - I just tried to disable "Data Roaming" - there is a chance that just fixed it.
I also have this problem, toggling airplane mode usually solves it, annoying though. Have tried both LP & MM radios. Currently on slim 5.1 w/ verizon, but I've had the problem on other custom roms. Haven't tried stock.
I'll give the data roaming thing a try, thanks.

Cell signal keeps reverting to 3G

Hi,
So I'm having an issue keeping an LTE signal. I use straight talk with at&t and I can get LTE if I turn the radio on/off, but it will always switch itself over to 3G at some point in the same location. There are apps that can force it to do LTE only which works, but I can't make or receive voice calls over LTE.
Does anyone know how to fix this? This never happened on other phones on the same network. In my specific location I get 2-3 bars of LTE and 4 bars if switched to 3G. I guess it wants to keep using the better signal.
Also at home where I have full signal LTE and H+, it will choose H+ over LTE.
Had same problem. Switched sim slot to the other. 4g again. Try IT?
Did you try different APN settings? I'm guessing you already checked the preferred network option.
Sent from my MIX using Tapatalk
APN settings are good and I can get LTE if I flip the radio on and off...it just always wants to revert back to 3G at some point. Same thing happens in sim card slot 1 or 2
pacattack81 said:
Hi,
So I'm having an issue keeping an LTE signal. I use straight talk with at&t and I can get LTE if I turn the radio on/off, but it will always switch itself over to 3G at some point in the same location. There are apps that can force it to do LTE only which works, but I can't make or receive voice calls over LTE.
Does anyone know how to fix this? This never happened on other phones on the same network. In my specific location I get 2-3 bars of LTE and 4 bars if switched to 3G. I guess it wants to keep using the better signal.
Click to expand...
Click to collapse
Which rom are you on? I remember there's a specific rom that has a bad modem file. Trying updating to the latest version.
Maybe you can solve it by going to APN settings and set APN protocol -> IPv4 and APN roaming protocol -> IPv4 . That worked for me. I had the same issue.
Or try IPv4/IPv6. That's network related and maybe IPv4/IPv6 is correct for you.
I have to set it every time I flash EU or EPIC rom.
Good luck.
did you ever figure this out?
I'm having a similar problem on a Note 4 Global. Only it switches to 3G for a voice call and never switches back.
dennygreen said:
did you ever figure this out?
I'm having a similar problem on a Note 4 Global. Only it switches to 3G for a voice call and never switches back.
Click to expand...
Click to collapse
Firmware update?
james1089 said:
Firmware update?
Click to expand...
Click to collapse
I've updated it, and it's all the same. Once in a great while it will switch over to LTE on its own, but 99% of the time it will just sit on H+ forever even though I know the LTE is fine wherever I go.
I guess this is just how it's going to be.
I finally fixed this by wiping everything in twrp and flashing a newer version of the global stable rom. LTE works fine now, and it doesn't stick on H+ when I make a call anymore.
dennygreen said:
I finally fixed this by wiping everything in twrp and flashing a newer version of the global stable rom. LTE works fine now, and it doesn't stick on H+ when I make a call anymore.
Click to expand...
Click to collapse
That's interesting. I guess Xiaomi fixed the bug in one of the releases. I wonder why you had to wipe everything though. What if we try to flash the latest modem. Is there a link to that? Would that work?
Would modem be the same as firmware? There's a thread on here that has those. None of them did anything for me.
My LTE problem is isn't fixed after all I guess. Once it loses LTE, it still never reconnects to it on its own and goes to H/H+ forever.
I guess the only thing that I've fixed is that it actually switches back to LTE after a phone call.

"Error while searching for network" on non-stock ROM

I bought a used XT1806 off someone local. They had AOSP Extended installed and was using it with Verizon. I use T-Mobile and tried to use the ROM with T-Mobile but WiFi calling wouldn't work.
I tried flashing a few ROMs but all the ROMs have the same problem. Under the mobile network settings, I get a "Error while searching for network" popup. It connects to T-Mobile fine but I can't force it to search for networks.
I have my IMEI showing properly, but this error prevents me from checking network settings and causes issues with WiFi calling. My phone will get "kicked" off the network randomly when this happens and I have to reboot the phone in order for it to go back out of emergency calls only mode.
I flashed it back to stock Nougat and everything works as designed, WiFi calling and all, so I'm lost for where to go from here. Does T-Mobile WiFi calling just not work on non-stock right now? On any non-stock ROM I am completely missing the IMS details that show up on stock Nougat, and the network is super flakey.
Go to the play store, find and download the App Hidden Menus from Craig Newell. Open it up and see what hidden Menus it has for your carrier.. Play around in there and see if you can find something of use.. I did with Sprint, but haven't tried it out on any custom roms.
doubledragon5 said:
Go to the play store, find and download the App Hidden Menus from Craig Newell. Open it up and see what hidden Menus it has for your carrier.. Play around in there and see if you can find something of use.. I did with Sprint, but haven't tried it out on any custom roms.
Click to expand...
Click to collapse
What settings did you find with Sprint? There's nothing useful for me besides the testing menu on stock Nougat and T-Mobile.
pizzaboy192 said:
What settings did you find with Sprint? There's nothing useful for me besides the testing menu on stock Nougat and T-Mobile.
Click to expand...
Click to collapse
I found under *#*#3282#*#*: Data Settings, which include Data Profile, EVDO, Advanced, eHRPD, LTE, Apn setting LTE-Available.
Then under *#*#33284#*#* I found HiddenMenuApp, which includes 1xEngineering EVDO Engineering, LTE Engineering, Configuration, Bluetooth, Data Status, Memory State, eHRPD
These are just a few of which I have found.There are a bunch of stuff under the title SprintDM as well.
I mentioned in a topic I started, that these might be handy for those who try custom rom, and have big issues with Sprint service and data.. This is why I haven't installed any custom roms yet, as I don't have the time, and this is my primary phone, and can't afford for it to go BOOM, when I need it. LOL
Wifi calling works for me. MetroPCS aka tmobile
903tex said:
Wifi calling works for me. MetroPCS aka tmobile
Click to expand...
Click to collapse
Yeah, on stock WiFi calling is working great. Are you running stock or some custom Oreo?
Custom rom
903tex said:
Custom rom
Click to expand...
Click to collapse
Which one? I'd love to use it.
pizzaboy192 said:
Which one? I'd love to use it.
Click to expand...
Click to collapse
Msm xtended

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