Related
Dear all,
I need help!I have an unbranded Galaxy S and I usually update the firmware without any problem(until now!!). Few days ago I flashed for the first time JM5 firmware without any problem. Today I had to reflash the JM5 firmware. Everything was ok but when I booted my phone I had the message: "SIM network unlock PIN"!!!!I'm going crazy because I cannot unlock the SIM!!!What's happened? Please help me!!I tried to reflash with an old firmware but no chance to reset!!How can I proceed?
Thank you
Contact your operator for your PIN code, unless you have it in the letter that you got with your SIM card.
EDIT:
Actually: Did you buy the device from Handtec?
According to this thread, they got a batch of Orange-locked phones where they should've been unlocked.
Return the device to them to get a new unlocked one.
The problem is that the phone worked properly without any restriction for 20 days with the same SIM and now I noticed this problem!!!
I cannot also unlock my phone via websites that provide this kind of codes because I don't really know also the name of the opeator that is locking my phone!!
I think that this is an internal problem of phone but I don't know how to fix it.
Other ideas?
What on Earth, same issue here.
My phone just randomly got locked.
sturmeh said:
My phone just randomly got locked.
Click to expand...
Click to collapse
What do you mean? Do you mean that sometimes you are able to use your phone e sometimes no? How do you unlock your your phone?
I think that you have an imported device that was unlocked from the seller. When you have restored the factory settings, probably the unlock was... wiped... I have had the same problem after a factory reset; I'm Italian and my Galaxy is an imported item from Hungary or Austria, but I don't know the original provider that locked the device. I have phoned the Samsung Customer Care (the seller is on vacation until the end of august ) and, from the IMEI, they told me only that the device was producted for the Austrian market. Without the provider it's no easy to unlock the phone, but there is a service that I'm trying: unlocksamsung.co.uk - they are partner of Mobileunlocked.co.uk, but unlock only samsung and only using the IMEI number of the phone. In the meanwhile I've ordered a I-Smartsim 2008 from Ebay...
Bye.
Did you try reflashing a different firmware?
Sent from my GT-I9000 using XDA App
nick5000 said:
Did you try reflashing a different firmware?
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
All from JF1 to JM5.
so that means the lock in the firmware ? I was under the impression that is was not.
Sent from my HTC Desire using XDA App
No, the network lock is firmware independent. I was able to flash various firmware without problems in first days. The lock appeared after the first Factory Reset using the vol-up+home+power combo.
rbnet.it said:
No, the network lock is firmware independent. I was able to flash various firmware without problems in first days. The lock appeared after the first Factory Reset using the vol-up+home+power combo.
Click to expand...
Click to collapse
I can confirm that the network lock is firmware independent, however my phone went into network lock before Factory Reset.
I did however try Factory Reset to fix it and it didn't help, nor did flashing several other roms, including the stock rom.
I contacted the point of sale and apparently they had a previous issue with a batch of phones but they did not expect it to happen again.
I hope if a replacement isn't honoured then we need to find a solution... :\
paky79 said:
What do you mean? Do you mean that sometimes you are able to use your phone e sometimes no? How do you unlock your your phone?
Click to expand...
Click to collapse
Once it showed up I haven't been able to use my phone as a phone.
When you enter your SIM PIN (if you have one), it then jumps to a full screen that asks for a NETWORK UNLOCK PIN.
Just to clarify, this is not PUK or PUK2, as I can use my sim in another phone just fine. ( G1 actually. )
Did you buy your phone from handtec? If so your phone is probably locked to Orange UK.
sturmeh said:
...
cut
...
Did you buy your phone from handtec? If so your phone is probably locked to Orange UK.
Click to expand...
Click to collapse
I don't know. I'm Italian, I bought it as an import "free" device and maybe the phone is from Austria or Hungary. I hope in a software workaround in the future. For now I'm waiting (and hoping in) an unlock code and/or the unlock sim buyed on ebay (till seller reopen at the end of the month...).
Bye.
Just to understand what this issue is about: now, when your phone is trying to connect to the Network, it checks your device's IMEI as "locked" and then negotiate a PIN Dialog?
sturmeh said:
my phone went into network lock before Factory Reset.
Click to expand...
Click to collapse
Now that is REALLY scary.. Can you please try to remember what you did, or what program were you using -->right before<-- the network lock got restored ???! Something must have made the Factory Reset trigger...
Same thing happened to me 2 days ago. I removed the sim from my phone and I left it without battery for ~16hours. When I put the sim back, I got the same message to enter SIM network unlock PIN.
Fortunately for me, my phone was unlocked via an unlocking service and I had the NCK code. The trick is that I cannot unlock the phone again using this code, but I can lock it to my network with it.
The weird thing is that now I can use my phone both on the network that it was previously locked and on the network that i locked it. So, my phone is now locked on 2 networks And the other thing is: I can enter as many unlock codes that I want. it is no more limited to 3 tries.
Stefanauss said:
Just to understand what this issue is about: now, when your phone is trying to connect to the Network, it checks your device's IMEI as "locked" and then negotiate a PIN Dialog?
Click to expand...
Click to collapse
I have a Network Lock.
*#7465625#
Uploaded with ImageShack.us
yaz00us said:
Same thing happened to me 2 days ago. I removed the sim from my phone and I left it without battery for ~16hours. When I put the sim back, I got the same message to enter SIM network unlock PIN
Click to expand...
Click to collapse
Tell me, have you unlocked it after you bought it?
rbnet.it said:
I have a Network Lock.
Click to expand...
Click to collapse
rbnet.it, let me try to clear things out and understand it:
A - Wasn't your phone dead?
B - What program did you use to check your locks?
Also i'd like to leave some general question for anyone who knows:
C - Do you think that if a galaxy S user unlocks its phone online using some kind of site, the phone will eventually lock himself up again?
D - Are the locks "predictable"? I mean, will the phone always do Network-Lock or always do Sim-Lock?
This scares me out a lot, my phone is locked to "TMN" (network only) but everything is OK as long as it stays that way... But i'm starting to believe that it won't
...
rbnet.it, let me try to clear things out and understand it:
A - Wasn't your phone dead?
B - What program did you use to check your locks?
Click to expand...
Click to collapse
A: No, it isn't dead It's network-locked on a foreign countries/provider: I can't use the phone section (call, mobile networks, etc) within Italian providers, but if I dismiss the pin request (or leave out the SIM), I can use any other functions.
B: a samsung code that check the status of the phone: http://ip208-100-42-21.static.xda-developers.com/showthread.php?t=721111
Bye.
Good news guys.
I contacted Handtec ( Place of purchase. ) and apparently it's a issue with Samsung Firmware or something.
The guy sent me a network unlock code, and it seems to work.
I haven't got the prompt again.
That's just what I was wishing for =)
Since yaz00us told us that his phone locked himself up, it had to be a Samsung Bug.
By the way, does the given code work for future times? If so i might ask mine right away... =)
thanks for the good news
Help, does anyone no how my Galaxy S i9000 has become locked one day after i payed to have it unlocked for any network, the guy who unlocked it said it's not possible & i must have done something to the phone & i would have to pay again to get it unlocked. CRAZY what could i have possibly done to lock the sim networks, i haven't even used the phone on 3 network yet as i couldn't get the settings on the phone, so now the phones been stuck in the draw for 3 days & i don't no what to do ??? if i pay to have it unlocked again whats to say it won't lock again & in the meantime I'm paying for a monthly Sim contract i can't use properly.
Hope someone can help, i just want to use the phone !!! THANKS
Essex-girl said:
Help, does anyone no how my Galaxy S i9000 has become locked one day after i payed to have it unlocked for any network, the guy who unlocked it said it's not possible & i must have done something to the phone & i would have to pay again to get it unlocked. CRAZY what could i have possibly done to lock the sim networks, i haven't even used the phone on 3 network yet as i couldn't get the settings on the phone, so now the phones been stuck in the draw for 3 days & i don't no what to do ??? if i pay to have it unlocked again whats to say it won't lock again & in the meantime I'm paying for a monthly Sim contract i can't use properly.
Hope someone can help, i just want to use the phone !!! THANKS
Click to expand...
Click to collapse
Have you tried the app found in the market? (you need the original Sim card from where you got the phone and any other company's sim card
Try searching for "SGS unlock" in market place. It should be called the "Samsung Galaxy S Unlock Tool".
Simply Run the app after installing (while using the original Sim card) and it should give you two codes: an unlock code and an unfreeze code.
Once you get them, I suggest writing it down and/or emailing it to yourself.
After that, turn off your phone and swap the sim card to the one you want to use. The phone "should" ask you for the unlock code when you turn it back on and after it has booted. Simply enter the unlock code and you phone should then tell you it's unlocked (if everything works ok otherwise it will say it was unsuccessful).
Note: I am on Bell in Vancouver running the stock 2.1 firmware and it's worked fine for me. There have been people who were not so lucky and it did not work for them. There are even those who have gotten their phone locked due to trying to many time when after it fails to unlock, but that is what the unfreeze code is for. If you're with Orange mobility, I've read that some of their phones were already unlocked. You could always just try a different sim card and see if it accepts it if you haven't done so already.
Hope this helps.
louie604 said:
Have you tried the app found in the market? (you need the original Sim card from where you got the phone and any other company's sim card
Try searching for "SGS unlock" in market place. It should be called the "Samsung Galaxy S Unlock Tool".
Simply Run the app after installing (while using the original Sim card) and it should give you two codes: an unlock code and an unfreeze code.
Once you get them, I suggest writing it down and/or emailing it to yourself.
After that, turn off your phone and swap the sim card to the one you want to use. The phone "should" ask you for the unlock code when you turn it back on and after it has booted. Simply enter the unlock code and you phone should then tell you it's unlocked (if everything works ok otherwise it will say it was unsuccessful).
Note: I am on Bell in Vancouver running the stock 2.1 firmware and it's worked fine for me. There have been people who were not so lucky and it did not work for them. There are even those who have gotten their phone locked due to trying to many time when after it fails to unlock, but that is what the unfreeze code is for. If you're with Orange mobility, I've read that some of their phones were already unlocked. You could always just try a different sim card and see if it accepts it if you haven't done so already.
Hope this helps.
Click to expand...
Click to collapse
Thanks for replying, new to this site not sure what I'm doing !
When i paid to have the phone unlocked i had already canceled my o2 monthly contract so the phone had no Sim in it when being unlocked, i don't have the o2 Sim anymore, i brought the phone from o2 so they might help me out I'll have to ask them. I've just put a o2 pay as you go Sim in the phone & it didn't ask for the Sim Network Unlock Pin but with the 3 contract Sim it does ask. I have installed the SGS Unlock tool but i haven't run the app. I'm having the phone unlocked again tomorrow so he hopefully can sort it out. Thanks again.
I tried to "SGS unlock tool" and nothing does not give me the codes. When I go to the root gene codes told me: "Sorry, no codes found. File not found: Do you have S Business"
I have no idea what to do.
Is there some other way to decode or knows someone why this is happening?
I also tried with Generate Unlock Windows, error is: can not find nv_data.bin
Ok, I'm a noob, but I do not hate myself, and I have done a search for similar threads. None apply.
Here's the situation:
I received a used Samsung Captivate with Gingerbread on it from a co-worker, who upgraded to a Galaxy SII. He erased all his personal info/data, but I don't have the details.
I called AT&T, since I'm a customer in good standing, and since the Captivate is not subject to a contract. I asked for an unlock code. They gave it to me. I put it in the dialog, and it did not work. I got something along the lines of "Network unlock unsuccessful. You have 9 attempts left." Not the EXACT wording, but it gets the point across. AT&T and I checked and re-checked the IMEI, and they kept generating the exact same unlock code (which is 8 digits).
In all, I've spent 3-4 hours on the phone with AT&T service, and about an hour with Samsung service, which is where AT&T sent me after they couldn't figure out why the phone wouldn't unlock.
With one attempt left, Samsung said the phone needed to be reflashed, and sent me a UPS label to send it in. So I did. They replaced a component by the power port, reflashed, and sent it back to me. So, stupid me, I tried the unlock code again, after twice again verifying the IMEI. Now, the phone says "Network unlock PIN number is entered incorrectly. Contact your Service Provider," when I put in a T-Mobile SIM to test. (Yes, I know I can only get EDGE on the Captivate on T-Mobile.)
I called Samsung, and they said they don't know why it wouldn't work, and that the unlock code was indeed correct, and that the mainboard probably needs to be replaced.
Has anyone ever heard of this? Does this sound logical? Am I dead in the water unless the mainboard is replaced, unless I want to use AT&T exclusively? I had hoped to be able to use a foreign SIM when I go out of the country, but it looks like this is no longer possible, unless the mainboard is replaced.
An AT&T GoPhone SIM works just fine.
Thanks,
Tracy
What happened most likely appears to be a miscommunication. Do you know what excatly they flashed ?
Personally speaking, without going through AT&T route, I myself have used the Galaxy_S Unlock by Helroz which works like a charm. ( you need to be rooted though)
They flashed Froyo 2.2 I897UCKB2. I was considering rooting and flashing a new ROM, but having searched for unlock info before calling AT&T, I learned that in Gingerbread, they hid the unlock code. Thus my reason for calling AT&T (since I didn't want to pay for something I could get from AT&T for free). I'm glad I didn't do any rooting or flashing before I sent the phone back to Samsung. I have NO problem experimenting once I either: 1) know for sure I can never unlock the phone, or 2) can successfully unlock it. I don't want to have to undo a bunch of stuff before I send it back to Samsung. I'm lazy.
From what I was told by AT&T and Samsung, once you've used up your attempts, you're permanently locked to the original network.
Thanks!
About I guess 6 months ago there was a little app that would let you root your phone temporarily. It stayed rooted until you reboot. It worked very well. I used it a lot until I rooted my Captivate for good. Unfortunately I can't find my copy of it. I did a quick search here and didn't run into it either. It may be worth a try if you can find it.
If you root the phone, unlock it with the the app mentioned before, then do a factory reset, you will no longer be rooted, but the unlock will be there. Once you unlock a phone, it stays that way unless you decide to relock it. When you unlock the phone, it will put a folder on your phone. Keep that folder in a safe place. Just to be safe, copy and save it in multiple places. If you ever want to relock the phone you will need that folder.
Cool, thanks, guys. I'll look for the app and try it out.
Tracy
My wife and I just switched over to t-mobile about a month ago and at&t wasn't much help in getting our phones unlocked either. The gave us unlock codes for some other phone.
I used the same app that theevildevil mentioned, Galaxy_S Unlock by Helroz on my phone. On my wife's phone I used Samsung Galaxy S Unlock Tool by DaGentooBoy. Her phone was running a gingerbread ROM. Mine even had a screwed up IMIE number. Both apps worked great though.
ZeroG1, how many digits were your unlock codes? I ask because Samsung thinks AT&T gave me the number for the wrong thing.
Thanks,
Tracy
Hi,
I tried to unlock my wind canada lg optimus 2x, but i used up all of the entries. I assume my phone is now permanently locked to wind mobile network? Any solution for this? I have the correct unlock code, but the phone doesn't allow any more attempts.
the BIGGER issue is that the phone is not even registering on the original WIND mobile network any more.
any solution, can I stock restore and try warranty?
zghansar said:
Hi,
I tried to unlock my wind canada lg optimus 2x, but i used up all of the entries. I assume my phone is now permanently locked to wind mobile network? Any solution for this? I have the correct unlock code, but the phone doesn't allow any more attempts.
the BIGGER issue is that the phone is not even registering on the original WIND mobile network any more.
any solution, can I stock restore and try warranty?
Click to expand...
Click to collapse
Afaik, you have hard-locked the phone (most phones use a hardware-based counter for SIM unlock attempts), and you will not be able to use the conventional method of unlocking via code any more.
I know other brands like Sony Ericsson have special USB methods (paid) that can reset hardlocks, but I have no idea about LG models. I suggest you contact Jinx13 at http://phoneunlockserver.com/ for advice. These guys actually have special dongles that can do low-level hardware communication not possible by conventional means.
As for not registering on WIND anymore - that should not happen. I definitely suggest restoring the stock factory ROM.
How did you manage to use up all the attempts btw? I thought phones had 10 unlock attempts.
For the future, if you have an unlock code on a new phone, always have a video camera ready to film the unlock attempt making sure to capture your IMEI in the process. That way if the code fails you have video evidence to present for a refund. I know cellunlocker.net honours this policy.
machoman1337 said:
Afaik, you have hard-locked the phone (most phones use a hardware-based counter for SIM unlock attempts), and you will not be able to use the conventional method of unlocking via code any more.
I know other brands like Sony Ericsson have special USB methods (paid) that can reset hardlocks, but I have no idea about LG models. I suggest you contact Jinx13 at http://phoneunlockserver.com/ for advice. These guys actually have special dongles that can do low-level hardware communication not possible by conventional means.
As for not registering on WIND anymore - that should not happen. I definitely suggest restoring the stock factory ROM.
How did you manage to use up all the attempts btw? I thought phones had 10 unlock attempts.
For the future, if you have an unlock code on a new phone, always have a video camera ready to film the unlock attempt making sure to capture your IMEI in the process. That way if the code fails you have video evidence to present for a refund. I know cellunlocker.net honours this policy.
Click to expand...
Click to collapse
thanks for your reply.
It only gave 5 attempts and the person trying thought its asking sim password.
what method should I use for stock restore? I tried this but doesnt work : http://forum.xda-developers.com/showpost.php?p=22189294&postcount=30
zghansar said:
thanks for your reply.
It only gave 5 attempts and the person trying thought its asking sim password.
what method should I use for stock restore? I tried this but doesnt work : http://forum.xda-developers.com/showpost.php?p=22189294&postcount=30
Click to expand...
Click to collapse
hope your imei number is not changed somehow while flashing new rom...it happened to me...if so then u can restore it by this method
Hello all.
I got myself an used SM-N950U originally from Verizon and sold as unlocked. Now my problem is I cannot connect to/use my sim with it. Originally I thought it was locked since there's an app that says "not a Verizon sim", but then I realized this app is an userspace app so to say, part of the Verizon bloatware and doesn't mean the phone. I know specially since with that phone I also got an S10+ from a friend, also from Verizon, which does see and use my sim right and which also has that same message from the same app. But works well.
Now, I don't really have the option to return this phone, since it was shipped outside the US, and shipping back would cost me half as much as what the phone cost. So I'm on my own.
At least I'm resourceful, but not that knowledgeable so that's why I come here for help.
The phone diagnostics, for the network, says in a status line "Radio off". and no info on the network. and if I try to manually select a network on connection settings, I immediately get an error. This happens wether I'm using my local sim, the old deactivated Verizon sim from my friend, and no sim... since the phone should be abe by law to make emergency calls, and it should be able to see visible networks even if not to join them, it's my guess that rather than locked, it has the radio turned off, which in some web pages says can sometimes happen "for various reasons".
My problem is, as far as I know, I have no way to turn the radio off and on again to see if that boots it up. Since this VZW Pie from has no service codes available via dialer. Not even the most basic *#06# service menu.
I see there's supposedly a way to flash the firmware back to Nougat, and root that from, on This thread. I'm guessing if I can make that work (I hope it works) I can access the service menus somehow, with it being an older rom, and having root I can probably use "Phone INFO" to get to them and try to reset the radio.
But before I do all that, and since my firmware downloads, to update to a new firmware via odin (given the warning on the root page to not use a v8 bootloader that was updated from v7 to v8 via OTA but rather something with v8 flashed directly via Odin, to avoid a possible brick). and to install the rooteable nougat will take me days to download at my speeds, I take this time to ask for help on wether there's ANY way to check and flip the radio without having to go to Nougat and root (I think I can even be happy without root on Pie for a short while.)
Ok, I'm starting to think the power connector board got damaged or the connector partially disconnected during the shipping or something.
I've installed first a N950U1 xaa rom, to make sure the v8 was installed via odin and not OTA. Then loaded a combination from and rooted as per the root post shared in the first message. This one can use service codes with the factory time (I've not installed a normal rooted nougat rom yet, as I want to do tests beforehand and try to make the radio work).
Inside *#0011# My IMEI shows as passing, but I get an ASM MIPI DEVICE FAIL:
ASM MIPI DEVICE FAIL
DEVICE MOD=0x217 , PID=0x081
Non-Fatal MIPI DEVICE FAIL
DEVICE MOD=0x217 , PID=0x081
ASDiv : NOT SUPPORTED
Click to expand...
Click to collapse
I tried running the Samsung Mipi Repair Tool, it detects the info, I hit repair, says it's repaired and that it'll open a menu, which does NOT open. Yet, if I open a menu with *#27663368378# and then rebuild NV with: 2. Ue Setting Info-->1.Setting-->2.System-->3.nv rebuid-->3.all, and then turn the phone off (Factory doesn't seem to have reboot) and on, still the same MIPI issue.
So I'm guessing either the board around the charge port got damaged somehow during the trip (my friend tested the phone before shipping it to me from the US), or the connector for it got loose. Anyway, I'm worried I'll have to open the phone myself (I haven't found a trustworthy tech in here. Last time I took a phone to a "recommended" tech, they stole the OEM screen from my dad's J8. So, no more techs for me unless I can find one I can befriend, and trust). If the connector to the board is not lose (I'll reseat it) I'll have to look for a new board, either abroad or here, probably not oem and with a lousier usb-c port, and swap the boards... sigh.
Anyhow since this will take time, if anyone knows of any other program or procedure I can use to test things, please let me know. I will keep the factory rom on the phone, either as the sole one or in a rom slot in safestrap, so that I can keep doing tests.
I appreciate any hints or help anybody could provide.