[Q] Ear Proximity sensor / functions don't work - Xperia Z3 Compact Q&A, Help & Troubleshooting

According to http://blogs.sonymobile.com/2014/09/11/333-things-you-didnt-know-the-xperia-z3-series-could-do/
one can:
Smart call handling – turn your Xperia Z3 or Xperia Z3 Compact on its face to silence an incoming call or bring it up to your ear to answer.
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Click to collapse
However unfortunately neither pickup nor silence does work here, even worse is that my ear constantly touches the screen while phoning and then random things happen ...
In system diagnostics the ear proximity (with my ear) works.
Do I need to enable these functions somewhere? Other clues?
TIA

Ah, I found it (by accident, was actually looking for something else):
It is under Settings -> Personalization -> Motion: Enable smart call handling

Related

Cheek turns on speakerphone

I know this has been addressed, in part elsewhere but I cannot find a definitive answer. Simply, when I answer a call, touching the phone with my cheek switches to speakerphone. Previous Apple and Android phones detected the phone movement and disabled the screen until it was moved away from the ear. Can this be "fixed" on the Z1 (4.3) without rooting?
Are there proximity settings I can play around with - I can't see them!
Thanks
pdes said:
I know this has been addressed, in part elsewhere but I cannot find a definitive answer. Simply, when I answer a call, touching the phone with my cheek switches to speakerphone. Previous Apple and Android phones detected the phone movement and disabled the screen until it was moved away from the ear. Can this be "fixed" on the Z1 (4.3) without rooting?
Are there proximity settings I can play around with - I can't see them!
Thanks
Click to expand...
Click to collapse
Go to call settings -> and un tick Speaker Voice Enhancement

[Q] Active Display Won't Unlock on Incoming Call

Strange problem on my new moto x (Android 4.4.4. stock rooted w/ xposed, gravity box, xgels if that matters)...
Incoming calls -
if the phone is NOT in my pocket (or is face up) when the call is received, the screen wakes up and shows the person calling :good:
if the phone IS in my pocket, when the call is received, the phone will wake up once i take it out of my pocket, i can hear it ringing, but it stays on the active display lock screen. If i unlock the active display screen, i can then see the incoming caller ID / caller picture.
Is there any work around? I would expect the screen would always wake up on inbound calls and show me who is calling...
Thanks!
OK - figured it out. If you use gavity box, don't let it control your proximity sensor or at least tell it to ignore it on incoming calls Working properly now!
dcipher said:
OK - figured it out. If you use gavity box, don't let it control your proximity sensor or at least tell it to ignore it on incoming calls Working properly now!
Click to expand...
Click to collapse
Thanks man I was about to factory reset! You saved me

[Q] No ring sound volume on incoming call

I have had my Z3c about 6 weeks (US- AT&T) and I really enjoy everything about this phone. However, recently the phone quit ringing audibly when I have an incoming call. When I get a call, the screen comes on and shows that I have a call, the phone vibrates like it always does and the LED flashes bright white. But no sound, no ringtone. Actually - a very quiet ringtone, like through the small phone receiver speaker maybe. All other notifications sound out normally: SMS, email, alarms all work fine. Speakerphone works fine. Only incoming calls have no ring volume. Of course, I have checked the volume settings and have the ringtone & notifications volume slider wide open. I have changed ringtones, adjusted every sound and volume setting on the phone to no effect. I turned 'OK Google' off since I have read that in listening mode, OK Google can impact speaker output. Nothing had any effect. I have searched across the internet and haven't found any answer and no one mentioning this issue with the Z3c.
I did find that the exact same issue happened with the Z1 and Z1c when they got the KitKat update in early 2014 (http://www.androidcentral.com/sony-fix-coming-xperia-kitkat-audio-bug ) but i don't find any resolution discussed so I expect that Sony fixed that with an update.
My next step is a hard reset but I can't do that before the weekend so I thought I would throw this out to see if anyone else has the issue or - better yet - a solution.
One thing I am going to try is the stereo sound mod for the Z2 ( http://forum.xda-developers.com/z3/general/z2-stereo-sound-mod-incoming-calls-t2921840 ) if the hard reset doesn't work.
EDIT: 10/30/14 - I continued to try different things with the no-ring-volume issue. I took the time today and did a factory reset including erasing internal storage but that didn't help. In addition to what I described above I found the following:
- on an incoming call, the speakerphone does not work. If I turn on speakerphone, the caller can hear me but I cannot hear them. If I turn off speakerphone, everything is fine (I hear the caller in the earpiece, they hear me).
- I have LED set to off so it should not come on except for charging. But it flashes - fast and bright white - on an incoming call. This may not be part of the issue but I have never seen it flash before on incoming call. Maybe I notice it now since I have been staring at my phone while making dozens of calls to myself from another phone to figure this out.
- External speakers do work fine, I can play music, video, etc. and it all sounds fine.
So...any ideas?
I would try setting it back to a default ringtone. It may be having an issue with the one you are using. This is assuming your issuing a custom ringtone.
CollinsJ - Thanks for the response but I have tried many of the ringtones, including the default. I was actually using the default ringtone when the problem started. I am going to edit the original post to include a few more things I learned today related to this problem.
Maybe it's time to take it in for repair.
I have the same problem with my Z3, did you find a solution for that??
z3 sound
Same here. i downgraded to kitkat, no effect.
on sony forum there is a ton of people with this issue.
I got Z3 dual, incoming ringtone volume is terrible and speakerphone volume is lower than speaker for ear.
I rooted but i found no patch to fix it.
Viper4Android doesnt help
Any ideas?
Hi,
I have a Z1 which had similar problem, phone would not ring when there was an incoming call. Tried setting to default ringtone, which didn't work.
The second thing I tried was restart the phone in safe mode, and tested it, and got the incoming call ring. After that I restarted normally and it is now working. Don't exactly know what it did but it works now.
Press volume key up then choose sound. Sometimes it has been set to priority.
It worked for me!
patelsk
Thank you. I restarted my phone in safe mode, like you said, and all works fine.
I have had my phone 2 years and yesterday it stopped ringing and the alarm doesn't ring either, help please
No ring sound volume on incoming call
hi Lynne rickaby, have you solved the F...k issue with the incoming sound tone?
I have an sony xperia z3+
I bought xperia st26i phone. incoming call appear, can answer, but ringing sounds not comes out. vibration also work. when i play a media file, it plays. but sound not come out. i successfully make the factory setting function also to settle it. but all my effort going vain. how to solve it. please help me

Back panel vibration?

I've noticed that the back panel vibrates when I'm on call or listening to music due to the sound from the speakers. It's that normal? The vibration is aspirant during ringing when on call or during music.
DroidBee said:
I've noticed that the back panel vibrates when I'm on call or listening to music due to the sound from the speakers. It's that normal? The vibration is aspirant during ringing when on call or during music.
Click to expand...
Click to collapse
I would do the pressure test in the service menu (enter *#*#7378423#*#* in the dialer) which will tell you if it is attached properly.
Mine vibrates a fair bit now I have root, volume mod and viper4android
The sealing is fine. It's just the general reverb I feel when I place my finger on the back of the phone when I'm calling someone or listening to music.
A simple response would be really helpful guys
It is completely normal for this phone. There is nothing wrong. The vibration from the speakers causes the back panel to resonate. Sony has all the specs, but the build quality is questionable.
Sent from my Xperia Z3 Compact

Force Stereo in landscape mode...?

I know that the P30 uses harmonic vibration through the screen to generate the sound for the earpiece speaker, but I'm wondering if there might be a way to enable and potentially force stereo mode?
The volume is quite loud on the earpiece speaker system, so it would be beneficial if it could be enabled...
This might be really great feature - even if phone would be vibrating a bit I would like having this. Ofc as optional feature with toggle button in quick access panel.
Hope this feature request might get it's way to the Huawei.

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