After checking my device site I noticed that my HTC was not in the list so I grabbed it and turned it on, I was greated with a BSOD,
Now it doesn't react anymore on charging attempts, plugging it into a pc reveals Complete file system access.
It's now being treated as a USB device and any button on the phone of course doesn't work now. Is there anything I can do to resurrect this thing?
Hi,
Since you have complete FS access, copy the device's contents to your harddrive for research if you didn't do so already, :good:
You have not mentioned using any recovery tools, I suggest you start there...
OmegaWare said:
Hi,
Since you have complete FS access, copy the device's contents to your harddrive for research if you didn't do so already, :good:
You have not mentioned using any recovery tools, I suggest you start there...
Click to expand...
Click to collapse
I did not mentioned recovery attemtps but tried all which are possible for Windows Phones. The device is dead. I could copy all Contents exept "AppInstall, Programs, USERS, Windows and DUMP3584.tmp" which I couldn't even move with admin Access or Unlocker.
See http://forum.xda-developers.com/general/xda-assist/wp8-1-files-access-t3134480 for reference and link to the files
Related
Hi all, can anyone sort this -
When i connect via usb i choose 'disk drive' to transfer files/music etc to the phone. Everty time i try to transfer anything it says on the PC (windows xp) 'cannot copy xxxx - the path is too deep'
Has anyone else had any problems or does anyone have any ideas? Thanks
My first reaction is to say that wherever you're trying to copy from or too has a long pathname. Are you trying to copy individual files or whole folders, and where are you trying to copy from/to (e.g. My Documents)?
Dark Fire said:
My first reaction is to say that wherever you're trying to copy from or too has a long pathname. Are you trying to copy individual files or whole folders, and where are you trying to copy from/to (e.g. My Documents)?
Click to expand...
Click to collapse
It doesn't matter how long the filename is it still says it. I've tries individual files and full folders but still the same. And i've tried copying from/to all sorts of different places but still no joy???
Hmmm. Maybe the way that Windows is transferring files is malfunctioning. This is definitely an advanced problem, which requires an expert.
*Waits for expert*
First of all, try another USB port. If that doesn't work, try this, in order. stop after the diamond works:
1- uninstall/reinstall activesync, then try accessing files with it.
2- Stop the Diamond usb drive by clicking the safely remove device icon. Then plug it again.
3- Uninstall all USB Root hub in your windows device manager, then reboot computer.
4- Hard Reset device.
5- Reinstall Windows
6- Return Device.
Can you try moving a file name with 8 chacters or less from your c:\ to the phone? Eg c:\song.mp3 to your phone
Also, what OS are you using? What file system does the phone 'disk' show up as in windows?
someone1234 said:
Can you try moving a file name with 8 chacters or less from your c:\ to the phone? Eg c:\song.mp3 to your phone
Also, what OS are you using? What file system does the phone 'disk' show up as in windows?
Click to expand...
Click to collapse
It shows as fat32. ?
this simply means the files are under a folder tree with too deep or too long with characters. such as:
C:\My Documents and Settings\Andrew Loh\Documents\my structural folders\andrew loh\scanning\pdf\finanacial documents\banking stuff\hong kong bank\bank statement\date 2008-06-09\page 1\200806091211224412.pdf
Simpliest thing first.....take your diamond to another computer.....confirm if it's computer problem or diamond problem
andrewloh said:
this simply means the files are under a folder tree with too deep or too long with characters. such as:
C:\My Documents and Settings\Andrew Loh\Documents\my structural folders\andrew loh\scanning\pdf\finanacial documents\banking stuff\hong kong bank\bank statement\date 2008-06-09\page 1\200806091211224412.pdf
Click to expand...
Click to collapse
Thats not the problem tho. I can't even transfer a file called pic1.jpg!
nokmond said:
Thats not the problem tho. I can't even transfer a file called pic1.jpg!
Click to expand...
Click to collapse
It seems related to FAT system I guess.
Could you try to format the disk from PC when connected as DISK mode and try to copy file or folder again?
This might be helpful.
william_tai said:
It seems related to FAT system I guess.
Could you try to format the disk from PC when connected as DISK mode and try to copy file or folder again?
This might be helpful.
Click to expand...
Click to collapse
Right - i've tried to transfer files from a different pc via 'disk mode' and it worked fine.
I can transfer stuff from mine via active sync but it takes ages transferring albums etc. It must be some setting on my computer causing the problem, although i don't have problems transferring things to sd cards etc. Any ideas?
For the love of God...
Hi All,
This seems like a very old problem but as far as I can tell, was never resolved or someone didn't share their solutions with the rest of us lovely newbies!
Unfortunately for me I am now having the same problem and after searching the forums it led me to this thread (along with two others that didn't have any difinitive answers either). When trying to copy anything that is within a folder from my comp (be it from a partitioned drive or the desktop of the root C: drive) I get the error "Cannot Copy ****ath is too deep".
After much trawling on the internet I found some third party software that should have solved the problem. No such luck , when using that I get a "semaphore timeout error". Next I try to direct extract from a .rar file to the internal memory and it tells me the reason it can't complete is that "the disk may be full".
As it stands now; I've formatted my phone's internal storage (and then had to transfer all programs one by one back over from my comp), enabled DMA transfer from the Device Manager in Windows XP and still no luck at all.
Could someone please shed some light on this as (as you could probably tell by the long winded post) I'm at my wit's end with this despite loving the phone in general!
Cheers in advance,
Night
I also have the same problem,
When i use activesync, big files like movies can only be put on the device itself, not the internal memory of 4g.
When i use the diskdrive option, the computer sees it als an usb storage, but files cannot be transferred, because of the "path is too deep" error.
in dutch it is called "pad is te lang", any options?
Also does someone know where to buy the official extended battery in Holland, because bol.com cannot deliver and other sites are way expensive.
Ok, just fixed it.
I turned off the activesync software in windows.
Connected the device to my usbconnector on the back of the pc (a 2.0 usbdrive)
Then it worked! Now 755 mb of .mp4 movie on the device...
i dont know if someone still got such a problem. I got it today and solved it with flashing an other rom on it from the Ruu.
nokmond said:
Hi all, can anyone sort this -
When i connect via usb i choose 'disk drive' to transfer files/music etc to the phone. Everty time i try to transfer anything it says on the PC (windows xp) 'cannot copy xxxx - the path is too deep'
Has anyone else had any problems or does anyone have any ideas? Thanks
Click to expand...
Click to collapse
i had that problem too and nothing helped me...i fix that with easy solution----just try another usb port on your pc...that work for me
Heres a strange one.....
Just recently tried to sync my MDA Compact 4 and got the following error message:
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop computer."
On investigating further, i tried the following suggestions:
- Turned off all firewalls
- Removed partnership between phone and pc (on both the phone and pc)
- Unchecked "Enable advanced network functionality" in USB to PC settings on the phone
- Reinstalled Activesync 4.5 (and also a tried a repair)
- Different USB cable and USB port (not using a USB hub)
- Several soft reboots
and finally tried a different PC just to see if i could get a guest partnership! Guess what? Same error message.
I am, however, able to explore the phone with activesync but only explore. I cant change file names, add files or delete.
On even further investigation, i've now also discovered that i cant delete/ rename files on the phone itself (using file explorer on either the device or internal storage). When i do, i get the following message:
"Cannot remove/ rename etc: Access is denied.
Be certain that the folder/file is not write-protected and is not currently in use"
(Even creating a new folder and then immediately trying to delete it gives the same error)
If i connect the phone to the PC as a disk drive though, i am able to delete files just fine. Add new files, rename them etc....without any problems.
This leads me to believe that the problem is with Windows Mobile!?!
Has anyone else experienced the same/ similar problem and figured out how to fix it? (Other than perform a HARD reset/ Clearing the storage)
Any help would be greatly appreciated.
Thanks
UPDATE:
I found this on the Microsoft help forum.
Although it hasnt fixed my problem, it might help someone else who is having the same problem.
1) soft reset device
2) Start / Office Mobile / Word
3) Create a new document (click on New)
4) type some text (just plain text - no formatting - it was 'plain text document') just a few characters
5) File / Save As...
6) I have selected type 'Plain Text'
7) It asked me whether I want to save it at 'Word document instead' - I clicked No.
8) I have powered off the device and did soft reset
9) Start file explorer, find the file (it was in My Device / My Documents), click on it - it opens Word again.
10) Add some formatting (I have selected part of text and changed font to bold)
11) Close Word - it asked whether to save it in Word format - this time I said Yes
12) Power-off the device and press soft reset again
Also, i noticed that i am able to modify any DOCX or TXT file within Mobile Word (and even delete them) just not from File explorer on the device or Explore within ActiveSync.
Can anyone help???
Same problem with different model
sh00ter said:
Heres a strange one.....
Has anyone else experienced the same/ similar problem and figured out how to fix it? (Other than perform a HARD reset/ Clearing the storage)
Click to expand...
Click to collapse
You're not alone. I have HTC Touch Pro (ie. Raphael) with exactly the same problem and I've also already tried that "Word-solution" several times without any help. However I can synchronize with my exchance server via 3G. I can also add/remove/rename files if I use some of the Office mobile applications, but not with file explorer.
Getting sooooo frustrated, but still not willing to do the hard reset.
Do both of you by any chance have Fsecure Mobile installed? Just trying to narrow the cause for the problem.
Same Problem Here
I have a T-Mobile Wing and I'm having the exact same problem. Anyone figure out whats up yet? It's so strange that I can delete/remove files and folders through active sync, but I can't through the device file explorer. I have also tried creating a folder with the file explorer, but then I cant delete, move or rename it.
Here's something that might work for you, http://www.24hsoftware.com/How-To/this-device-is-restricted-from-downloading-this-file-type.html
Unfortunately it hasn't work on any devices that I've seen but then again, I'm still thinking that F-secure mobile is causing the problems in our devices. F-secure has confirmed that they have heard about the problem and are investigating it.
This is very interesting as in the past 24 hours my Xperia X1 has started to do the same, I can create files ok but am unable to remove/copy files.
I am using f-secure mobile security, so it would seem there is an issue there. I'll fire an email to them to get myself on a fix list when it comes out if that's the problem!!
Any news on this issue?
I am using a trial version of F-secure mobile (on my SE Xperia, a sort of HTC ). Now, out of the blue I am experiencing similar problems:
- not able to connect to pc via Active Sync
- not able to delete/rename/copy files on both internal as external memory
- programlist appears empty
Did anyone try to remove F-secure to solve the problem?
Thanks.
I just got a reply from F-secure. They have identified the problem and are expecting to release a new version of the client within next two weeks.
Hopefully that's the end of this...
Meiz- said:
I just got a reply from F-secure. They have identified the problem and are expecting to release a new version of the client within next two weeks.
Hopefully that's the end of this...
Click to expand...
Click to collapse
Updated client was published on last friday.
I am experiencing a very similar problem on my HTC HD2 with wm6.5. If I connect the phone as USB mass storage i can copy files as much as I want to on the SD card, however when I disconnect the cable after copying WM6.5 cant read the folder sometimes.
Othertimes when I connect the phone as Activesync and start to copy some files, it stops half way through, sayign "access is denied". if that happens I cant transfer any files anymore, it will always give same error until some time passes, few disconnections, restarts, no consistency, no definite workaround. The strange is when it gets into this "access is denied" mode I can still browse the device (storage card) and create and delete folders. very-very frustrating.... did a few soft and hard resets, reinstalled activesync couple of times, still no joy...and i dont have any FW app on my device...
thanks.
Hello,
i have accidentally deleted the wrong folder on my GPS and now i can not boot it anymore.
hardware details:
Sony NV-U50
without SD card slot.
what i have done
originally this device has the sony nav-u navigation software installed running on windows CE....
i have found here in the forum and other forums some posts on how connect the device to my pc and get the igo8 running on it.
so after doing all the procedure i got igo8.3 to run on that device.
but i had to manually start it via total commander.
so i have deleted the contend from the nav-u folder and replaced it with the igo folder contend... and now the device does not boot anymore :-(
after the sony splash screen i get a picture with "INSTALL" text.
before i did all this i have done a backup from the folder but now is the question how do i get it back on the device? i can not connect it back to my pc... it does not get to the sync mode anymore...
any advice would be helpful and would save me from buying a new device.
thank you very much.
also i have opened the device to search for a flash card or something....
i could not find any storage card :-(
http://www.google.com/search?client...store+the+OS&sourceid=opera&ie=utf-8&oe=utf-8
thanks for the answer
but the first 3 results are from me asking this question.
and i did not receive an answer.
I just got my captivate 1 month ago (first android). I rooted the phone and installed Cognition 2.3b6 right when i got it. I have never backed up the phone.
2 days ago the phone dropped from about 18 inches onto the bathroom floor. Cracking the interior of the screen. Origintally i could see the top half, the touchscreen hardly works. Now i can only see a faint blue color when i boot hte phone. It still works, i get alarms and feel it vibrate.
I understand that I might be able to do a nandroid backup (is it possible to do it blind?), but is that the correct thing to do? Will that change the deviceID of my replacement phone from AT&T (insurance replacement).
I would like to get the data backed up and transferred over asap so i can pack the old phone up and ship it off before the holidays.
Thank you guys!
adb pull /sdcard
Some one else might be able to help you with the specifics, but pull the /sdcard data from your phone.
From a phone
what?
I figured i need to probably copy it to the sd card. But from what i understand, some applications rely on DeviceID's and not the actual phone. Ergo, if you do a complete nandroid backup it will also copy over the DeviceID (from what i understand, correct me if i'm wrong).
Or is that something different than what you are suggesting?
Your data is stored in /sdcard. The external sdcard is /sdcard/external_sd for froyo, cant remember file path for 2.1. What else could you be wanting to transfer to the new phone?
From a phone
I've never done it before, I want to be able to transfer all data (ie, installed apps, cached notebooks for evernote, preferences, etc) to the other phone.
I have never done this before on an android phone and don't know the best way to tackle this using a cracked screen (can't even unlock the phone)
I think I can manage to do a nandroid backup ( http://www.youtube.com/watch?v=sEqbjUb4WxM ) but i'm concerned about the device id
Cassetti said:
I've never done it before, I want to be able to transfer all data (ie, installed apps, cached notebooks for evernote, preferences, etc) to the other phone.
I have never done this before on an android phone and don't know the best way to tackle this using a cracked screen (can't even unlock the phone)
I think I can manage to do a nandroid backup ( http://www.youtube.com/watch?v=sEqbjUb4WxM ) but i'm concerned about the device id
Click to expand...
Click to collapse
There are 2 way i can think of.
1- Like mentionned in prior post do a adb pull /sdcard
2- Boot into recovery and try to a backup from there blindly (following online pictures/video of the different menus and pressing the buttons accordingly).
I don't see the big deal about your deviceid. Many users have had a auto generated id with roms. It will be ported with the nandroid. Not sure just how wide spread the use of deviceid is used in apps.
Thanks I was really confused about the whole DeviceID thing. Figured it was best to play it safe.
I'll give it a try, i'm sure i can manage to do a nandroid backup on my phone
I'll keep you posted
There are ways of getting your device id back. First of all theres a market app that can backup the device id on your new phone and restore it back after you restore the backup http://www.appbrain.com/app/android-id-changer/adaptive.cogid Or you could search around the forums and/or google for ways of changind and backing up your device id, there are multiple ways of doing it. And don't forget about backing up your sdcard, like boborone said, do an adb pull /sdcard from the clockworkmod screen (adb works from recovery in case you didn't know).
Hell man, you can adb pull the whole phone if you want.
From a phone
Can you send the link to where i can find out how to do and adp full pull from the pc? The only instructions i'm seeing are for the android sdk (bit confused)
the sdk is downloaded to your pc, and then you run that command from a terminal/command prompt with the phone connected.
kmac1914 said:
the sdk is downloaded to your pc, and then you run that command from a terminal/command prompt with the phone connected.
Click to expand...
Click to collapse
Do i need to have left the phone in USB debugging mode? I believe 3 days before the accident, i turned off USB debugging on purpose (for file transfers)
Check out my Screencast video...It may help you here.
http://forum.xda-developers.com/showthread.php?t=877652
Cassetti said:
Do i need to have left the phone in USB debugging mode? I believe 3 days before the accident, i turned off USB debugging on purpose (for file transfers)
Click to expand...
Click to collapse
I believe you can use adb from recovery screen.
connexion2005 said:
Check out my Screencast video...It may help you here.
http://forum.xda-developers.com/showthread.php?t=877652
Click to expand...
Click to collapse
Thanks, the screencast helped, but i honestly think that 2 days before i did this, I turned off usb debugging (so i could use my phone as a hard drive)
I think that is why whenever i plug in my phone, it vibrates really hard and droid explorer doesn't find any devices. Suggestions?
I just got the Prime R1 HD 16gb today and did TWRP and root. The only issue I've had is for some reason if I move a file onto the phone from my PC with a USB cable, it wont show up. E.G. If I move a file to my downloads folder, it wont be there, but if I download the same file through the phone from the internet it works. I can still see the files I've moved onto the phone from the PC if I use a file explorer, but it wont let me do anything with them. I tried going into the TWRP menu and switched the system off of read only thinking that may help, but it seems to have not done a thing. Complete beginner when it comes to this kind of thing if it isn't obvious. Any ideas?
Egocentred said:
I just got the Prime R1 HD 16gb today and did TWRP and root. The only issue I've had is for some reason if I move a file onto the phone from my PC with a USB cable, it wont show up. E.G. If I move a file to my downloads folder, it wont be there, but if I download the same file through the phone from the internet it works. I can still see the files I've moved onto the phone from the PC if I use a file explorer, but it wont let me do anything with them. I tried going into the TWRP menu and switched the system off of read only thinking that may help, but it seems to have not done a thing. Complete beginner when it comes to this kind of thing if it isn't obvious. Any ideas?
Click to expand...
Click to collapse
That sounds familiar to the mtp "bug" Android has had for years.
The media storage database does not update when files are added from mtp.
Some work around that are listed are to use USB transfer instead. (Not used that one before)
Disconnect usb cable clear the data if the media storage app and force close it, then reconnect usb is should rescan the media and rebuild database.
Or just a reboot(I have done this and it usually works)