Water Damage - Nexus 6 Q&A, Help & Troubleshooting

So last week I decided to get into the hot tub with my N6. I've been letting it dry out in a bag of instant rice. Everything works fine except for a few things. The power button turns up the volume and the media sound doesn't work. Also when I make a call I can't hear anything and they can't hear me. Would it be worth sending it to someone to repair or is it dead?
Sent from my HTC6535LVW using Tapatalk

lukesdiesel said:
So last week I decided to get into the hot tub with my N6. I've been letting it dry out in a bag of instant rice. Everything works fine except for a few things. The power button turns up the volume and the media sound doesn't work. Also when I make a call I can't hear anything and they can't hear me. Would it be worth sending it to someone to repair or is it dead?
Sent from my HTC6535LVW using Tapatalk
Click to expand...
Click to collapse
As someone who works in the mobile repair field, first let me say that the rice trick is a myth. Fact is, phones are sealed too tightly for rice to be effective. Use a hair dryer or heat gun on low setting. Second, the worst thing you could have done, was to turn the phone on. You should have brought it to a repair center immediately. Chances are, it's beyond repair at this point. By all means, still bring it to a trusted repair location. However, whatever has shorted out will need replacing if possible.
Never, EVER turn a wet phone on. That is sealing its fate as a dead device. Like I said, if you don't have access to a heat gun, use a hair dryer. Apply heat, all over both sides of the device for 45 minutes to an hour. Then bring it to a repair center ASAP.
Rice does not work. As I said phones are sealed too tightly and the moisture absorption properties of rice are not sufficient.

I used a hairdryer also. I didn't turn the device on for several days. It sat in a warm dry place for at least 3 days before I put it in the rice.
Sent from my HTC6535LVW using Tapatalk

lukesdiesel said:
I used a hairdryer also. I didn't turn the device on for several days. It sat in a warm dry place for at least 3 days before I put it in the rice.
Sent from my HTC6535LVW using Tapatalk
Click to expand...
Click to collapse
You should have mentioned that in your OP. Bring it in for repair, as there may be hope.

I don't have a good local place to take my N6. Do you guys offer a mail in service?
Sent from my HTC6535LVW using Tapatalk

lukesdiesel said:
I used a hairdryer also. I didn't turn the device on for several days. It sat in a warm dry place for at least 3 days before I put it in the rice.
Sent from my HTC6535LVW using Tapatalk
Click to expand...
Click to collapse
Depends what setting you used. A hot hairdryer is worse than doing nothing because of the water evaporates, it travels as steam all around the internals, condensing and spreading potential damage.

lukesdiesel said:
I don't have a good local place to take my N6. Do you guys offer a mail in service?
Sent from my HTC6535LVW using Tapatalk
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Click to collapse
Yes we do. If interested, please contact me via pm. I don't want to possibly violate xda rules by posting our website in an open forum.
---------- Post added at 03:42 PM ---------- Previous post was at 03:39 PM ----------
danarama said:
Depends what setting you used. A hot hairdryer is worse than doing nothing because of the water evaporates, it travels as steam all around the internals, condensing and spreading potential damage.
Click to expand...
Click to collapse
When we get water damaged devices, we use a dehydration oven. The devices will sit, at approximately 150 degrees for several hours. Then we open and clean all internal components. Success is hit or miss but it mostly depends on how soon we get it after the incident.

lukesdiesel said:
So last week I decided to get into the hot tub with my N6. I've been letting it dry out in a bag of instant rice. Everything works fine except for a few things. The power button turns up the volume and the media sound doesn't work. Also when I make a call I can't hear anything and they can't hear me. Would it be worth sending it to someone to repair or is it dead?
Sent from my HTC6535LVW using Tapatalk
Click to expand...
Click to collapse
Repair.
Or directly drying in the sun.
But.... there may be already some corrosion on the contacts.

"So last week I decided to get into the hot tub with my N6. "
Talk about loving your Nexus .....
Hope it's dried out.

RW-1 said:
"So last week I decided to get into the hot tub with my N6. "
Talk about loving your Nexus .....
Hope it's dried out.
Click to expand...
Click to collapse
I'm going to have to send it off to get repaired.....
Sent from my HTC6535LVW using Tapatalk

Related

in a pond for 2 min trying rice

I dropped my droid 3 in a pond working in the yard it was about 2 min before i realized it. so i pulled the battery,sd card,sim card and placed all in rice about 7:00 pm 3/17/12 we will see if this works.
Hopefully this is the long sought after key to unlocking the bootloader. Good luck to you my friend.
Be sure to give it at least 24 hours.
Sent from my XT862 using XDA
well i gave it 15 hrs and checked it out i didnt see any water. so i powered it up everything is good to go i cant even tell except for some rice dust still on it. i will post if i see any thing.
skankhush said:
Hopefully this is the long sought after key to unlocking the bootloader. Good luck to you my friend.
Click to expand...
Click to collapse
?
Sent from my XT862 using XDA
Awesome!! was following this thread since last night and was rooting for you
Sent from my XT860 on CM9 using xda premium
danifunker said:
Awesome!! was following this thread since last night and was rooting for you
Sent from my XT860 on CM9 using xda premium
Click to expand...
Click to collapse
the only thing i know wrong is the screen looks like it has water spots between two peaces of glass. hopping it clears as time goes. there was water condensation show up around the edges after charging for an hr. i took the batter out and left in the sun and it was gone after 3hrs.
i think i should have left it in there the 24hrs
If it ever hapends open the keyboard when you put it in the rice.
Submerged for 2 whole minutes? and it WORKS? You are one lucky guy. If it were me, the instant it was within 5 feet of water, it would have fried.
So does the droid 3 have turn-off protection when it falls or hits water or something? because surely being submerged while being ON should fry it?
Submerging electronics isn't always a death sentence, especially if you pull the battery ASAP. Water is a poor enough conductor to not short things out too bad. It won't work when wet, but you should be good to go if you dry it thoroughly.
Back in the day I was a lifeguard and dropped my phone in the pool at least a half dozen times, the majority of which were intentional for the sake of amusement. I would just take it apart to dry it out really well and it'd be fine.
If you still have visible moisture, I would suggest putting it (sans battery) in a food dehydrator or convection oven @ ~120F for 4-6 hours. This is the best way to dry electronics. You could probably go hotter, but I don't know the maximum storage temperature of this phone and better safe than sorry.
So does the droid 3 have turn-off protection when it falls or hits water or something? because surely being submerged while being ON should fry it?
Click to expand...
Click to collapse
It was about 2 1/2 feet of water for 2 min it was on when I pulled it out as I was pulling the bat the power off screen came up.
The water marks I see that look like 2 peaces of the glass are separating or have water spots in between them a slowly fading.
I will keep posting if I find any changes
Sent from my XT862 using xda premium
The D3's battery seems to have some kind of water protection. I put my phone face-up in a teeny tiny puddle of water on a desk, and the battery compartment sucked it right up. Once the battery got wet, it stopped powering the phone - I could take the battery out and plug the phone in, but the battery was totally useless until it dried out.
Congrats on the not-dead phone!

[Q] Dropped Samsung Galaxy S Advance in water

hey,
I dropped my Samsung galaxy S Advance into my soup...(don't ask how..)
I dryed it with a paper but then i noticed that my sound stopped working and sometimes the screen responds really slow or not at all.
then i started using a hair dryer after i removed my SIM-card, sdcard and battery but it's still the same.
Anyone got any suggestions on how to fix it?
Thanks in advance.
Put it in a bag of rice over night. The rice should absorb any remaining liquid. That or Put it in abag along with some of those little packets of beans you get with new shoes.
Sent from my SPH-L710 using XDA Premium HD app
You must to put it in rice immediately, do not try it to use it, it was recommended to removed the battery immediately.
I'm saved 2 phone with that solution, Nokia X2 and Nokia E51.
I put it in a bag of rice immediately, now waiting for the results.
Thanks for the fast replies guys!:highfive:
Post back with results
Sent from my SPH-L710 using XDA Premium HD app
mewikime said:
Post back with results
Click to expand...
Click to collapse
So, managed to do something with the phone?
So after ~40 hours(just now) i took the phone out of the rice and i'd like to say one thing:
The one who discovered rice is genius.
everything is back to normal, the sound and the screen function normal now!
Thanks alot for the telling me about the rice guys!:highfive:
GREAT to read that!
and for the further notice, remember the rice HAVE TO BE RAW
do not put your phone into rice that was already cooked
tapatalked
rajman said:
and for the further notice, remember the rice HAVE TO BE RAW
do not put your phone into rice that was already cooked
tapatalked
Click to expand...
Click to collapse
Lol
Sent from my GT-I9070 using xda app-developers app
rajman said:
and for the further notice, remember the rice HAVE TO BE RAW
do not put your phone into rice that was already cooked
tapatalked
Click to expand...
Click to collapse
LOL!!! U made my day...
Sent from my GT-I9070
Scalpz said:
So after ~40 hours(just now) i took the phone out of the rice and i'd like to say one thing:
The one who discovered rice is genius.
everything is back to normal, the sound and the screen function normal now!
Thanks alot for the telling me about the rice guys!:highfive:
Click to expand...
Click to collapse
glad for you!
this is also a proof that our phone is well built. One night i lost my phone. 5 hours later i found out that it's missing, so came back looking for it. Found it in mud underneath the snow (it was snowing that night), could find it just because it was still ringing! :laugh:. I immediately took the battery out, and when i came home i disassambled the phone to let it dry. 48 hours later i assembled it and it was working properly, but the job was not over cuz some vehicle obviously run over it while it was on the ground, so gorilla glass shattered. After replacing gg it's perfect again!
.
Scalpz said:
So after ~40 hours(just now) i took the phone out of the rice and i'd like to say one thing:
The one who discovered rice is genius.
everything is back to normal, the sound and the screen function normal now!
Thanks alot for the telling me about the rice guys!:highfive:
Click to expand...
Click to collapse
you were lucky that you are not rust, hence the rice does not save you.
---------- Post added at 09:01 PM ---------- Previous post was at 08:57 PM ----------
rice aside, if the terminal is oxidized by water necessary to clean the damaged electronic connections with isopropyl alcohol before drying.
If you hace oxidation problems, maybe you can try the specific products to remove oxidation.

[Q] Dropped my One in the sea. :(

Totally forgot it was in my pocket and waded into the sea to get onto a boat. :silly: :crying:
I dried it out the best i could (packed it in rice). It turned on the next day and seemed to be working but quickly came up with the power off options (restart phone, kid mode, etc) and turned off by itself. After another 2 days of being in a bag of rice, either the back and home buttons flash every 20 secs without the screen turning on or the screen turns on like it's attempting to start but turns off again - like an endless reboot cycle. The back of the phone gets seriously hot after a while too.
Sadly, the vast majority of our holiday memories are on it and am wondering if there is any way these can be recovered? I'm assuming it's not (even by HTC).
If it's not, what's the cheaper option? Sending it to HTC in the hope that it can be repaired or replaced...or just buying a new one?
put your oven on 50 degrees censius, and let it there for a few hours.
It often works on hardware like motherboards and such.
MrVanish123 said:
put your oven on 50 degrees censius, and let it there for a few hours.
It often works on hardware like motherboards and such.
Click to expand...
Click to collapse
Wow that's a suggestion I haven't heard before! Is that to dry it out? Because if so, I think it's already fully dry.
shakmax said:
Wow that's a suggestion I haven't heard before! Is that to dry it out? Because if so, I think it's already fully dry.
Click to expand...
Click to collapse
Rice and a dry room. Dont know if it will work with a device with a fixed battery
Was it salt water? Fresh water is not so bad and you might be able to dry it out, but salt water is deadly to electronics (corrosion).
flar2 said:
Was it salt water? Fresh water is not so bad and you might be able to dry it out, but salt water is deadly to electronics (corrosion).
Click to expand...
Click to collapse
Well ive certainly never been in any sea that is fresh water!
Soak the device in isopropyl alcohol for a couple of hours to displace any water and to dilute any salt remaining in the device.
Leave the device out of the IPA for a day or two in a warm room then place the device in an electric oven at as low a temperature as possible overnight.
If that doesn't fix it it's broken beyond repair.
Or just claim on your insurance.
dr9722 said:
Well ive certainly never been in any sea that is fresh water!
Click to expand...
Click to collapse
A technicality. I grew up near the Great Lakes, which are often called freshwater seas.
so u threw urself into the sea to get the phone?
Hi
Greetings,
HTC took him into sea
Phone did not drowned?
Neways I thing keeping in rice is a good suggestion I have read about it but havent experienced it
Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium
tjsooley said:
Rice and a dry room. Dont know if it will work with a device with a fixed battery
Click to expand...
Click to collapse
Yep tried that - packed in a bag of rice for about 2 days.
flar2 said:
Was it salt water? Fresh water is not so bad and you might be able to dry it out, but salt water is deadly to electronics (corrosion).
Click to expand...
Click to collapse
Yep definitely salt water.
hello00 said:
so u threw urself into the sea to get the phone?
Click to expand...
Click to collapse
No, as stated in the OP, I waded into the sea to get into a boat, forgetting that the phone was in my pocket.
shrex said:
Hi
Greetings,
HTC took him into sea
Phone did not drowned?
Neways I thing keeping in rice is a good suggestion I have read about it but havent experienced it
Sent from my HTC Sensation XE with Beats Audio Z715e using xda premium
Click to expand...
Click to collapse
See my comment about the rice. Not sure if keeping it in rice for more than 2 days is going to make any more difference??
compact_bijou said:
Soak the device in isopropyl alcohol for a couple of hours to displace any water and to dilute any salt remaining in the device.
Leave the device out of the IPA for a day or two in a warm room then place the device in an electric oven at as low a temperature as possible overnight.
If that doesn't fix it it's broken beyond repair.
Or just claim on your insurance.
Click to expand...
Click to collapse
Could give that a try I suppose. What is "IPA"?
And unfortunately, although my home contents insurance covers my phone, it doesn't cover any "liquid" damage. So claiming is not possible.
shakmax said:
What is "IPA"?
Click to expand...
Click to collapse
Isopropyl Alcohol
shakmax said:
And unfortunately, although my home contents insurance covers my phone, it doesn't cover any "liquid" damage. So claiming is not possible.
Click to expand...
Click to collapse
Not really insurance unless it's all risks, is it?

Water Damaged Permanent?

3 days ago, my N3 took a dive into the toilet and was in it for about 20 seconds (it was on, but asleep). It had the Otterbox case on it, though the bottom flap for the usb cable was open. I took it out, took out the battery and the cards, and put it in a zip lock bag full of rice. That's where it's been for 2 days.
Today, I took it out and placed everything back in and powered it up. Everything went normally, but there is intermittent screen flickering, some very slight, and some very noticeable. So my question is, has it been permanently damaged, or is this normal after being in water? I have taken the battery back out for now. Also, would it be advisable to remove the cover to expose the inside and maybe blow it some more in case the rice dust could be causing the problems?
Sent from my Xoom using a Starfleet secured channel
Well I hope you washed it, before drying it. Ewwwwww! Honestly you should throw it away. At&t insurance, and warranty departments won't touch a device that's been in the toilet and also advise throwing it away.
I think screen flickering after being wet is normal if you're lucky. Usually it goes into brick mode. It may improve over time, or it could get worse? Water damage is sooooo unpredictable.
Since its wet and warranty is screwed, it would be very advisable to tear it apart (gently)! You have nothing to lose now. I'm almost certain there's moisture in there somewhere. It might even be between a connector causing your flicker.
Sorry if I brought ya bad news, and sorry your phone's acting up. I hope it dries out and works. And I also hope it doesn't have any poo bits left in it!!
440bro said:
Well I hope you washed it, before drying it. Ewwwwww! Honestly you should throw it away. At&t insurance, and warranty departments won't touch a device that's been in the toilet and also advise throwing it away.
I think screen flickering after being wet is normal if you're lucky. Usually it goes into brick mode. It may improve over time, or it could get worse? Water damage is sooooo unpredictable.
Since its wet and warranty is screwed, it would be very advisable to tear it apart (gently)! You have nothing to lose now. I'm almost certain there's moisture in there somewhere. It might even be between a connector causing your flicker.
Sorry if I brought ya bad news, and sorry your phone's acting up. I hope it dries out and works. And I also hope it doesn't have any poo bits left in it!!
Click to expand...
Click to collapse
Well, when it fell in, the toilet hadn't been used in a while. It was clean water that it fell into (clean as can be in a toilet).
Thanks.
Sent from my Xoom using a Starfleet secured channel
440bro said:
Well I hope you washed it, before drying it. Ewwwwww! Honestly you should throw it away. At&t insurance, and warranty departments won't touch a device that's been in the toilet and also advise throwing it away.
I think screen flickering after being wet is normal if you're lucky. Usually it goes into brick mode. It may improve over time, or it could get worse? Water damage is sooooo unpredictable.
Click to expand...
Click to collapse
I definitely agree that the phone is toast. Maybe not today, or tomorrow, but it will never be the same.
However, I believe that AT&T insurance will cover water damage. Warranty won't, but insurance will. I'm not sure if the OP had insurance on it or not, but I just wanted to clarify that point.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
eagle0042 said:
I definitely agree that the phone is toast. Maybe not today, or tomorrow, but it will never be the same.
However, I believe that AT&T insurance will cover water damage. Warranty won't, but insurance will. I'm not sure if the OP had insurance on it or not, but I just wanted to clarify that point.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Click to expand...
Click to collapse
I didn't have insurance, as I've never had to use it. I take great care in my phones, and normally have people waiting to buy my old one when I get a new one. Even in this instance, it was a deliberate act, and not an accident.
In any case, I was afraid of that. Thanks for the heads up.
Sent from my Xoom using a Starfleet secured channel
Kamau54 said:
I didn't have insurance, as I've never had to use it. I take great care in my phones, and normally have people waiting to buy my old one when I get a new one. Even in this instance, it was a deliberate act, and not an accident.
In any case, I was afraid of that. Thanks for the heads up.
Sent from my Xoom using a Starfleet secured channel
Click to expand...
Click to collapse
You mean someone deliberately gave your phone a swirly? Seems like they need to go shopping for an unlocked note 3 for you. And you need to go shopping for new friends.
440bro said:
You mean someone deliberately gave your phone a swirly? Seems like they need to go shopping for an unlocked note 3 for you. And you need to go shopping for new friends.
Click to expand...
Click to collapse
Not to mention, kick that persons ass.
Someone did that to my phone, they'd be going in after it, head first.
Actually, it was the wife in a very pissed off mood. And I can hear & agree with ya on this, but unfortunately the law is on her side. ?
Fortunately for her, I don't have high values on "things". I love my "toys for boys", but they carry no weight when it comes to my family.
Sent from where the wind begins....
If my wife did that to my phone, for any reason, she'd go in with it. I paid MY hard earned money for it. I'm not a child and will not be punished like one.
To the person saying to throw it away. You are insane. All that has to be done is drying the device out completely. And it will normally be as good as it was out of the box. Even if it was completely broken, you don't throw it away. You sell it for parts to recoup some of what you put into it.
I have never thrown a device away after water damage or even after smashing it. There is always something to be made from it. It is a $700 phone. If you want to throw it away, that's you. But don't tell others to do it. Some people don't have the money to just buy another.
Sent from my SM-N900A using XDA Premium 4 mobile app
graydiggy said:
If my wife did that to my phone, for any reason, she'd go in with it. I paid MY hard earned money for it. I'm not a child and will not be punished like one.
To the person saying to throw it away. You are insane. All that has to be done is drying the device out completely. And it will normally be as good as it was out of the box. Even if it was completely broken, you don't throw it away. You sell it for parts to recoup some of what you put into it.
I have never thrown a device away after water damage or even after smashing it. There is always something to be made from it. It is a $700 phone. If you want to throw it away, that's you. But don't tell others to do it. Some people don't have the money to just buy another.
Sent from my SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
People actually buy parts after being treated with toilet water? They are nuts! Or it isn't advertised as a poo ridden device. I don't know why anyone would want to hold poo bacteria to their face and talk on the phone. Yuk! I don't have the money to go buy a new one either. Which is why I got the insurance! So yes. Call me crazy because I will throw this phone away if it falls in the toilet. But I want you to go up to your friends and say "my phone fell in the toilet. Will you make a phone call with it?" And then see if they don't think you're crazy. Lol
Not to sound gross... But there are less sanitary things you probably do several times a day than using a phone from a fresh clean water toilet.
For instance brushing your teeth with your tooth brush.
Seriously those things are one step below the sponge you wash your dishes with.
Sent from my XT907 using xda app-developers app
Stop using phone. Take it apart. Heat motherboard with heat gun. 180 degrees Fahrenheit. (no more then that, use temp gun, don't stay in one spot with heat gun for more then 5 seconds, after heated let sit to cool down without touching it) When finished, clean gentle with acetone and tooth brush(soft kind). Brush light coat of electronic Flux. Put back together.
I take no responsibility if you melt you motherboard. This is not for the faint of heart.
Sent from my SM-N900A using xda app-developers app
Most people don't know how to pull the phone apart, and even half of the people that do, don't have a heat gun. (Me). While it is a great option, it is definitely not the option for everyone.
He'll, most people don't even know what Flux is or where to get acetone. Especially oil free acetone.
Sent from my SM-N900A using XDA Premium 4 mobile app
sandman7793 said:
Stop using phone. Take it apart. Heat motherboard with heat gun. 180 degrees Fahrenheit. (no more then that, use temp gun, don't stay in one spot with heat gun for more then 5 seconds, after heated let sit to cool down without touching it) When finished, clean gentle with acetone and tooth brush(soft kind). Brush light coat of electronic Flux. Put back together.
I take no responsibility if you melt you motherboard. This is not for the faint of heart.
Sent from my SM-N900A using xda app-developers app
Click to expand...
Click to collapse
Flux left on circuits is a very bad thing!
---------- Post added at 10:06 AM ---------- Previous post was at 10:05 AM ----------
Acetone isn't good for plastic. It will melt it!
440bro said:
Flux left on circuits is a very bad thing!
---------- Post added at 10:06 AM ---------- Previous post was at 10:05 AM ----------
Acetone isn't good for plastic. It will melt it!
Click to expand...
Click to collapse
Flux and acetone are fine. However, Flux is not needed.
Acetone wouldn't be used on the plastic. Just the mobo. It also evaporates at a faster rate than 97% isopropyl alcohol. It is perfectly safe to use.
Sent from my SM-N900A using XDA Premium 4 mobile app
graydiggy said:
Flux and acetone are fine. However, Flux is not needed.
Acetone wouldn't be used on the plastic. Just the mobo. It also evaporates at a faster rate than 97% isopropyl alcohol. It is perfectly safe to use.
Sent from my SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sorry about that. I used the Flux first before heat gun. That way solder don't get dried out. And then the acetone cleans it off. I've never done this on a phone. Have done it on other electronics. (I make sure I use a water proof case) . Sometimes this works sometimes it don't. But as was stated, what's there to lose unless a miracle happened and the phones good. I just know if there's water inside, it won't come out on its own.
Sent from my SM-N900A using xda app-developers app
Thank you for clearing that up. I see the purpose of the Flux.
It is a great idea, and does work. I have done similar things to reflow Xbox 360s and dry out phones in the oven.
It's not always 100% but I have had a very high success rate.
Sent from my SM-N900A using XDA Premium 4 mobile app
graydiggy said:
Thank you for clearing that up. I see the purpose of the Flux.
It is a great idea, and does work. I have done similar things to reflow Xbox 360s and dry out phones in the oven.
It's not always 100% but I have had a very high success rate.
Sent from my SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Lol. I've done multiple ps3 and Xbox.
Sent from my SM-N900A using xda app-developers app
What graydiggy said, dry it out completely. Must be some water in there.
Personally I'd just throw it in the rice for a bit--sometimes though, moisture is really stuck at which point I use a vacuum to get it out. Careful of small parts though.
Spilled olive oil all over my phone a while back. Worst thing ever. Vacuum was my only option.
Sent from my SAMSUNG-SM-N900A using Tapatalk
graydiggy said:
Thank you for clearing that up. I see the purpose of the Flux.
It is a great idea, and does work. I have done similar things to reflow Xbox 360s and dry out phones in the oven.
It's not always 100% but I have had a very high success rate.
Sent from my SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
sandman7793 said:
Lol. I've done multiple ps3 and Xbox.
Sent from my SM-N900A using xda app-developers app
Click to expand...
Click to collapse
I'd love to know why people are dropping their 360's and PS3's in the toilet...

[q] help water damaged s5

i just bought mine and i took it for a test in the pool and took pics and video and i opened to see if water got inside and yes some drops where inside but not in the important area so i dry it close it BUT it seems that it got water inside somehow cuz :crying::crying::crying::crying:l later i try to see the pics and the screen went wild and then the horror screen went from white to black and that was it i try to dry it with hairdryer nothing i came back to live for a sec only to do the same then the rice trick nothing now is all black i can hear the phone respond but no image and im in despair since att told me warranty is void cuz the water indicator is red so im f up. Can someone help me out with some miraculous fix for this problem please i just bought it and im beyond broke. I got isopropyl alcohol if i dunk it without the battery of course will the acohol damage the amoled lcd or the camera or anything? if i dry it well will it come back to life or will the lcd digiticer permanetly dead ? HELP ME OUT HERE PLEASE:crying::crying::crying:
Why 2 posts about the same issue. Sounds like you have your answer. Your phone is busto so unless you wanna go as far as replacing the screen yourself which will probably not resolve all your issues. Stop swimming with your phone :banghead:
Sent from my SAMSUNG-SM-G870A using XDA Premium 4 mobile app
Jsong69 said:
i just bought mine and i took it for a test in the pool and took pics and video and i opened to see if water got inside and yes some drops where inside but not in the important area so i dry it close it BUT it seems that it got water inside somehow cuz :crying::crying::crying::crying:l later i try to see the pics and the screen went wild and then the horror screen went from white to black and that was it i try to dry it with hairdryer nothing i came back to live for a sec only to do the same then the rice trick nothing now is all black i can hear the phone respond but no image and im in despair since att told me warranty is void cuz the water indicator is red so im f up. Can someone help me out with some miraculous fix for this problem please i just bought it and im beyond broke. I got isopropyl alcohol if i dunk it without the battery of course will the acohol damage the amoled lcd or the camera or anything? if i dry it well will it come back to life or will the lcd digiticer permanetly dead ? HELP ME OUT HERE PLEASE:crying::crying::crying:
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Is the water damage strip tripped on both the phone and battery? I did the same thing with mine but luckily only the battery strip was tripped so I just ordered a new battery and Told the store the screen stopped working all of a sudden dodged a bullet on that one
no
galaxy s4 nutjob said:
Is the water damage strip tripped on both the phone and battery? I did the same thing with mine but luckily only the battery strip was tripped so I just ordered a new battery and Told the store the screen stopped working all of a sudden dodged a bullet on that one
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Only the back of the phone the battery one is ok. Where can i get another water indicator to replace the one on the phone. If i dunk the phone on isopropyl alcohol will the screen or digitiser die? Thank in advance
Jsong69 said:
Only the back of the phone the battery one is ok. Where can i get another water indicator to replace the one on the phone. If i dunk the phone on isopropyl alcohol will the screen or digitiser die? Thank in advance
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The phone is advertised as "Water Resistance" not "Water Proof".....SO if your wife or kids spill something on it or you drop it in a pool and get it out quickly, you should be okay......If you put it in the pool and played with it (Took pictures etc...) Thats a NO NO.....
It seems you had your S5 in the pool, having fun and now its damaged. I did the same thing with my S 5 at first. I took it in the pool and took pictures under water, and had fun. The speaker sounded like it had water all in it, but after it dried up, the speaker was fine. So is my phone.
But the S 5 Active is rated i believe 30 Minutes, up to 3 feet. SO there is the problem----you have the regular S 5 and its dead bro.....
You need a new phone. I don't think anybody has a fix for water damage. It burnt up some thing inside. I hate to say it , but you will have to get another one. I learned a lesson and hopefully others did by our stories.
Jsong69 said:
Only the back of the phone the battery one is ok. Where can i get another water indicator to replace the one on the phone. If i dunk the phone on isopropyl alcohol will the screen or digitiser die? Thank in advance
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Ya mine was on the battery so I could replace the battery yours is on the phone not sure how you would replace that I think you might be out of luck my friend
Jsong69 said:
i just bought mine and i took it for a test in the pool and took pics and video and i opened to see if water got inside and yes some drops where inside but not in the important area so i dry it close it BUT it seems that it got water inside somehow cuz :crying::crying::crying::crying:l later i try to see the pics and the screen went wild and then the horror screen went from white to black and that was it i try to dry it with hairdryer nothing i came back to live for a sec only to do the same then the rice trick nothing now is all black i can hear the phone respond but no image and im in despair since att told me warranty is void cuz the water indicator is red so im f up. Can someone help me out with some miraculous fix for this problem please i just bought it and im beyond broke. I got isopropyl alcohol if i dunk it without the battery of course will the acohol damage the amoled lcd or the camera or anything? if i dry it well will it come back to life or will the lcd digiticer permanetly dead ? HELP ME OUT HERE PLEASE:crying::crying::crying:
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I can't believe everyone is telling this guy he's SOL. Yes it was a silly thing to do but who hasn't made a mistake?
Jsong, the rice trick takes weeks typically to work, helps if you can get it in direct sunlight as well to speed up the absorption rate. I would suggest giving the rice trick a try again but leave it untouched for a week or two. DO NOT USE A HAIRDRYER, you've already stated that you have but don't again. The force of the air could push moisture deeper and make the issue worse. Take out the SIM, the battery and external memory card if you have one. Vacuum the exposed area for at least 30 minutes, change up the angle of the vacuum every little while to make sure you are reaching all exposed parts. Put the dry cover back on, do not try and turn it on. Now put it in the rice and some say 24-hours works but I would leave it for at least a week. If it won't turn on after a week in the rice and the vacuuming you may need to think about replacing the motherboard which I don't think anyone sells. If you do manage to get ahold of one or any part you want to replace use the guide here to tear it down and fix yourself. https://www.ifixit.com/Device/Samsung_Galaxy_S5
LuckyColdJohnson said:
The phone is advertised as "Water Resistance" not "Water Proof".....SO if your wife or kids spill something on it or you drop it in a pool and get it out quickly, you should be okay......If you put it in the pool and played with it (Took pictures etc...) Thats a NO NO.....
OK im getting a little irritated with this kind of comment that show only the lack of knowledge the S5 normal is IP67 as the active the difference is that the active beside the IP67 has some military test of its own so both phone can be submerged up to 1 meter and up to 30 min there is no difference there OK and yes if i buy a phone thats says it can do that WHY would i do it its like if i buy a water resistant watch or whatever if it says it can be submerged up to 15 meter im gonna swim with it im NOT scuba diving because it will die. SAme thing with the S5 if is water whatever but it specifies that can be submerged up to 1 meter and for 30 im gonna do it following the security measures the one thing i did not calculated was that if the phone have some factory flaws and the water gets in and the indicator goes red im screw now
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Jsong69 said:
LuckyColdJohnson said:
The phone is advertised as "Water Resistance" not "Water Proof".....SO if your wife or kids spill something on it or you drop it in a pool and get it out quickly, you should be okay......If you put it in the pool and played with it (Took pictures etc...) Thats a NO NO.....
OK im getting a little irritated with this kind of comment that show only the lack of knowledge the S5 normal is IP67 as the active the difference is that the active beside the IP67 has some military test of its own so both phone can be submerged up to 1 meter and up to 30 min there is no difference there OK and yes if i buy a phone thats says it can do that WHY would i do it its like if i buy a water resistant watch or whatever if it says it can be submerged up to 15 meter im gonna swim with it im NOT scuba diving because it will die. SAme thing with the S5 if is water whatever but it specifies that can be submerged up to 1 meter and for 30 im gonna do it following the security measures the one thing i did not calculated was that if the phone have some factory flaws and the water gets in and the indicator goes red im screw now
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So, if I purposely crash my car into a building, and I'm laying in my hospital bed, and I say, well if the air bag worked like it was supposed to, then I would not be in this predicament, how would I sound? You'd probably say, well why would you do that anyway? There are some things that you do not do, you'd probably say. That's kind of how you sound with taking the phone swimming, but not that degree.
Well, maybe the phone was faulty. But what service center or tech is going believe you after you've blow dried it, and possibly soaked it in rice or alcohol. If you did any of that, then that throws out the entire argument about the phone being at fault, since the blow dryer, alcohol, and rice are not tested and proven procedures, or "following security measure", for the S5. I'm just saying what you need, but don't want, to hear.
And you're right also, there is a lack of knowledge around here about S5. In my opinion, it takes somewhere around a year before you understand a phone really well. That's why you don't do like you did, because almost no one around here has been in that situation yet, where they had to find a solution. That's why there's no definite answer right now and...Oops, I have to go. I have to get my phone out the sink before the 30 minutes is up. Let us know what you decide to.
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All good points. The Active is better. Good luck OP. I pay $3.00 a month for insurance on the phone. I hope you did it or do it next time.
@shortydoggg +1
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LuckyColdJohnson said:
All good points. The Active is better. Good luck OP. I pay $3.00 a month for insurance on the phone. I hope you did it or do it next time.
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The Active and the S5 both have the same IP67 certification for water ingress protection. so NO the Active is not any better under water. And in the case of the OP he just got back lock and was not sure that the back cover was completely close. I have use my S5 on the pool several times to take videos and pictures without issues, you just need to be sure of the usb flap and back case been secured.
LuckyColdJohnson said:
All good points. The Active is better. Good luck OP. I pay $3.00 a month for insurance on the phone. I hope you did it or do it next time.
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How do you pay $3 Lucky? AT&T charges $7.
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MicrosoftBug said:
How do you pay $3 Lucky? AT&T charges $7.
Sent from my SM-N900A using Xparent Red Tapatalk 2
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There is an extra fee you can have taken off. I did it and now it's 3 bucks. Att
LuckyColdJohnson said:
There is an extra fee you can have taken off. I did it and now it's 3 bucks. Att
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Can you please elaborate?
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MicrosoftBug said:
Can you please elaborate?
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I just remember a rep asking if I wanted insure for 3 bucks. Once I got my paperwork it was higher. I asked why. They told me about an additional insurance fee. I didn't need it. Took it off and it's 3 bucks again. Don't remember what it was but I didn't want it. Srry
LuckyColdJohnson said:
I just remember a rep asking if I wanted insure for 3 bucks. Once I got my paperwork it was higher. I asked why. They told me about an additional insurance fee. I didn't need it. Took it off and it's 3 bucks again. Don't remember what it was but I didn't want it. Srry
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Still the same ridiculous $200 deductible?
Sent from my SS ROMed S5
mkfryan said:
Still the same ridiculous $200 deductible?
Sent from my SS ROMed S5
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I don't know yet. But this phone was $715.00 or something.
You mean the 30min underwater commercial didn't convince you it was water proof? LOL...Gonna be hard to get that replaced. I would put it in a ziplock bag of dry rice for 24hr, couldn't hurt....good luck

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