Database Develop

[Q] Back to scratch ! Help.

Hi People,
Since there is the impossibility to go S-OFF with hboot 1.54.0000 can someone guide me on how can I revert back to stock my ONE ?
I went through the process of unlocking bootloader @ htcdev and then root, flash TWRP and until the moment the only thing I could do is flash some custom roms, but even that does not bring my phone up to date because the OS never changes, as you all can see in the screen attached.
What I would like to do now is get back to stock so I could receive OTA updates from my carrier.
Thanks in advance.

nlcautela said:
Hi People,
Since there is the impossibility to go S-OFF with hboot 1.54.0000 can someone guide me on how can I revert back to stock my ONE ?
I went through the process of unlocking bootloader. @ htcdev and then root, flash TWRP and until the moment the only thing I could do is flash some custom roms, but even that does not bring my phone up to date because the OS never changes, as you all can see in the screen attached.
What I would like to do now is get back to stock so I could receive OTA updates from my carrier.
Thanks in advance.
Click to expand...
Click to collapse
Nothing u can do to back to stock.also after several check,I just know that unlockbootloader just give our to HTC service to know we have unlock and warranty is void even you have relock unless u havent bad luck. u can try from mike stock to get os up to date back.maybe.

nlcautela said:
Hi People,
Since there is the impossibility to go S-OFF with hboot 1.54.0000 can someone guide me on how can I revert back to stock my ONE ?
I went through the process of unlocking bootloader @ htcdev and then root, flash TWRP and until the moment the only thing I could do is flash some custom roms, but even that does not bring my phone up to date because the OS never changes, as you all can see in the screen attached.
What I would like to do now is get back to stock so I could receive OTA updates from my carrier.
Thanks in advance.
Click to expand...
Click to collapse
nouxxer said:
Nothing u can do to back to stock.also after several check,I just know that unlockbootloader just give our to HTC service to know we have unlock and warranty is void even you have relock unless u havent bad luck. u can try from mike stock to get os up to date back.maybe.
Click to expand...
Click to collapse
of course you can go back to stock with s-on and you'll most probably keep your warranty. read first before you answer please...
here is a guide with several options: http://forum.xda-developers.com/showthread.php?t=2265618
just go back to stock as much as possible for you and you're fine. flash stock rom, stock recovery and relock bootloader ("fastboot oem lock"). :good:

herwegan said:
of course you can go back to stock with s-on and you'll most probably keep your warranty. read first before you answer please...
here is a guide with several options: http://forum.xda-developers.com/showthread.php?t=2265618
just go back to stock as much as possible for you and you're fine. flash stock rom, stock recovery and relock bootloader ("fastboot oem lock"). :good:
Click to expand...
Click to collapse
Thank you so much, just followed your procedure and now I only have two more questions.
1 - If possible how do I remove the tampered flag ?
2 - Will I receive further updates automatically ? and from whom, HTC or my carrier ?
Thank you one more.

nlcautela said:
Thank you so much, just followed your procedure and now I only have two more questions.
1 - If possible how do I remove the tampered flag ?
2 - Will I receive further updates automatically ? and from whom, HTC or my carrier ?
Thank you one more.
Click to expand...
Click to collapse
no, to remove tampered flag you'd need s-off, but this should not matter even in case of warranty.
with everything reverted back to stock you'll be able to recieve official OTA updates from your region again

I don't get updates

Hi my name is meraj. I have purchased HTC one through a local website in Dubai ( which they claim that they bought from UK ) . I have been using it since July and I didn't get any updates . All my friends got new 4.2 or 4.3. Version. But I am still running the same old 4.0... I didnt do any cracks or customization to my phone just using as it is since unboxing.. please help me how it could be normal and how can I get regular updates . It also gives some message in startup .
Please help.
Thanks
Sent from my HTC One using xda app-developers app

ahmadmeraj said:
Hi my name is meraj. I have purchased HTC one through a local website in Dubai ( which they claim that they bought from UK ) . I have been using it since July and I didn't get any updates . All my friends got new 4.2 or 4.3. Version. But I am still running the same old 4.0... I didnt do any cracks or customization to my phone just using as it is since unboxing.. please help me how it could be normal and how can I get regular updates . It also gives some message in startup .
Please help.
Thanks
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Seems like your phone is rooted do you don't receive any official updates. You can boot in boatloader and see if your phone is unlocked, shutdown your phone and start your phone by holding power and volume down button at the same time. See what it says there, probably "unlocked" and s-on or s-off. After that chose recovery and see which recovery you have.

Go to settings - About Phone - Software Info and post what it says.
The device you bought was not new. It was unlocked and had or has a custom recovery installed.
Sent from my HTC One using XDA Premium 4 mobile app

If I have stock ROM (restored from nandroid) and reflashed stock recovery, I won't get OTA updates if my phone is rooted?

ahmadmeraj said:
It also gives some message in startup .
Click to expand...
Click to collapse
It looks like it is a development model (not DEV edition), which should not be sold anyways.
You can root and flash custom ROM, but I highly doubt that you will receive updates for a development model.

Thanks for your reply..
Here is the picture of bootloader.( in the last, didnt know how to post here)
Can it be revert back . While in bootloader I saw couple of options of rebooting or to factory setting , wipe out n all.. will it be helpful .
Thank you

Thanks for your reply..
Here is the picture of bootloader.
Can it be revert back . While in bootloader I saw couple of options of rebooting or to factory setting , wipe out n all.. will it be helpful .
Thank you

hi thanks for the reply. i have posted the photo of bootloader as i cant post here in quick reply.. the recovery what it shows is team win recovery project v2.5.0.0

ahmadmeraj said:
hi thanks for the reply. i have posted the photo of bootloader as i cant post here in quick reply.. the recovery what it shows is team win recovery project v2.5.0.0
Click to expand...
Click to collapse
Well since your bootloader is already unlocked and you got the custom recovery, you can always flash the latest custom rom that has Android 4.2 or 4.3. Otherwise you can bring the phone back to stock if possible. They're how to guides on how to do that on XDA.

ahmadmeraj said:
hi thanks for the reply. i have posted the photo of bootloader as i cant post here in quick reply.. the recovery what it shows is team win recovery project v2.5.0.0
Click to expand...
Click to collapse
Well your bootloader is still 1.44, so you still have the option to get S-Off, which would allow you to remove TAMPERED, and also allow you to return completely back to stock using a RUU.
How familiar are you with all this? I would recommend reading some of the guides, but if you do want to get back completely to stock you'll probably need to S-Off.
Can you post "fastboot getvar all" (and remove your IMEI and serial number before posting).

No updates
thanks nkk and farang..
yes i have done few time changing stock and versions on my previous htc but please tell me after all this will it be like a regular phone and can get all updates and in future i dont need to change ( in short i wont be sticking to same rom )
thank you

ahmadmeraj said:
Thanks for your reply..
Here is the picture of bootloader.
Can it be revert back . While in bootloader I saw couple of options of rebooting or to factory setting , wipe out n all.. will it be helpful .
Thank you
Click to expand...
Click to collapse
Factory reset will just reset your current Rom. So you have two options, 1 flash an other rom, which is already 4.3 and learn what a custom Rom can do for you, welcome to xda or 2, you can revert to stock version by flashing the right RUU for your version, but you need s-off to do this. You should do this now your bootloader is still 1.44. Anyway whatever you gonna do, you will have some homework to do!

thanks nkk and farang..
yes i have done few time changing stock and versions on my previous htc but please tell me after all this will it be like a regular phone and can get all updates and in future i dont need to change ( in short i wont be sticking to same rom )
thank you
nkk could you please tell me how to check fastboot getvar. so i could do and post it here..

no updates on my phone
thanks nkk and farang..
yes i have done few time changing stock and versions on my previous htc but please tell me after all this will it be like a regular phone and can get all updates and in future i dont need to change ( in short i wont be sticking to same rom )
thank you
nkk could you please tell me how to check fastboot getvar. so i could do and post it here..

i just need to know how to check fastboot getvar as you asked in that post.. please tell me so i can check and post it there.
thank you
Click to expand...
Click to collapse
First you need to install the HTC drivers (http://d-h.st/4LL), and adb/fastboot sdk (http://d-h.st/ja1) credits to @vomer; please read through the first part of his guide: http://forum.xda-developers.com/showthread.php?t=2365506
Once you've installed HTC drivers, and unzipped adb sdk to C:\ADB, reboot your phone into bootloader -> FASTBOOT, connect your phone to the PC, FASTBOOT will change to say FASTBOOT USB.
On your PC: "CD C:\ADB" then type "fastboot getvar all" and post results back (remember to remove IMEI and serial number)

help me to get updates
hello guys.. thank you all for your help//
somehow manage to get these details about fastboot. . i am adding the picture.. i dont understand much but i have intuition that it might be asia ruu. please help me find one.. but one thing please if i go back to original stock then will i face the sim lock problem ( as i bought it in dubai and if the phone is from another country and by some other carrier on which only their sim works)? and main concern that if i will get all the regular updates launched by htc,
thank you

ahmadmeraj said:
hello guys.. thank you all for your help//
somehow manage to get these details about fastboot. . i am adding the picture.. i dont understand much but i have intuition that it might be asia ruu. please help me find one.. but one thing please if i go back to original stock then will i face the sim lock problem ( as i bought it in dubai and if the phone is from another country and by some other carrier on which only their sim works)? and main concern that if i will get all the regular updates launched by htc,
thank you
Click to expand...
Click to collapse
OK, that tells us you have a Vodaphone UK version, not Asia, not a problem.
Since you're still on 1.44 hboot, I would recommend to get S-Off, as you will not be able to do that later. Continue followoing vomer's guide: http://forum.xda-developers.com/showthread.php?t=2365506 and the original revone thread: http://forum.xda-developers.com/showthread.php?t=2314582
Do the S-Off, no need to SuperCID at this time.
Why S-Off you ask, it would allow you to run any RUU (upgrade & downgrade) for any country and/or carrier.
Regarding SIM Lock, is your phone tied to any specific carrier at the moment? I assume not, since I dont think you're on Vodaphone UK, so the phone is/should arleady by SIM-unlocked.
Continue and report back, so we proceed with the next steps.
PS: Press the thanks button if I helped

Stop running 2 threads for the same thing...
http://forum.xda-developers.com/showthread.php?t=2474242&page=2
I already replied to you in that one...although what nkk71 said above is correct

No updates
hello.. yes i got revone and i downloaded rom toolbox lite but when i opened it , it gave me a message 'we failed to obtain root access as stated in market description root access is required to use this app..." but still i press continue and while accessing data folder it was empty no temp or local folder ( where we copy revone file)
thanks

No updates
hey i found the thread and gained root access and have managed to s off and remove that tampered logo.. so now i will go on ans install the ruu as eddy suggested??
thank you so much

Process com.htc.dialer isn't responding

Hi i was update software by wifi to 4.4.2 and after reboot is start display message "process com.htc.dialer isn't repsonding wait or close"
and phone was rebooting every 30-60 seconds. I was make s-off, unlock bootloader, custom recovery twrp etc. install custom rom HD revolution but is same problem is unknow imei now and no signal
Anybody know how to fix it ?
EDIT 1
I was see the baseband also is unknown but i donwland radio flash from recovery reboot and still same
The radio which i use match with the version from fastboot, any chance to solve this issue ??
Regards

Anybody know how to fix the phone ?? i was try different roms etc. but nothing
still baseband, imei unknow but from fastboot is show normal imei and baseband
Regards

blackangel82 said:
Anybody know how to fix the phone ?? i was try different roms etc. but nothing
still baseband, imei unknow but from fastboot is show normal imei and baseband
Regards
Click to expand...
Click to collapse
Yes, I had the same issue.
In TWRP, wipe all the partitions except the internal storage. Then flash the rom and choose wipe in Aroma.
Im sure you wouldn't have manually wiped the partitions. The Aroma for some reason doesn't do the job. Manually wipe it and the ROM will install properly

raghav kapur said:
Yes, I had the same issue.
In TWRP, wipe all the partitions except the internal storage. Then flash the rom and choose wipe in Aroma.
Im sure you wouldn't have manually wiped the partitions. The Aroma for some reason doesn't do the job. Manually wipe it and the ROM will install properly
Click to expand...
Click to collapse
Hi thanks for reply.
I was try wipe all partition use stock firmware etc.
Always same no imei and baseband the only one thing only on 4.4.2 show me message "Process com.htc.dialer isn't responding." and sometimes with some roms phone not rebooting stay online all time
Regards

I am having this, along with a litany of other issues as well.

Hi thanks for reply, how you fix this ?
I was book apoitment in HTC service care but phone is unlocked and s-off

I'm wondering the same thing -- I'm stuck. I'm not even S-Off so I can't use this guide, which you may be able to: http://forum.xda-developers.com/showthread.php?t=2541082

Hi I will try tomorrow this and post results
Thanks

I've got the exact same problem - guessing it's hardware related.
Except mine reboots after 30-60 seconds.
This is the second time its happened - sending back again to get repaired.
Now going on the mission of reverting to stock (again) Lucky i'm SOFF

Hi, i was try this return to stock tampered and relock from bootloader gone but all time phone rebooting (loop)
Put back to cid o2 uk try use ruu exe but all time give me error 158
I will send back the phone but i must flash o2 uk ruu first, second somebody try open the phone without success, scratches, dents around the edge
Regards

I'm having this same problem. I've wiped it several times and reloaded 2 different RUU's and Android Revolution. With Android Revolution I've stopped it from randomly restarting but I still get the process error and it doesn't show a Baseband or IMEI. When I used the getvar in cmd it shows my IMEI and everything looks good.. not sure if its a hardware problem or what. Any ideas and if I have to send it back can anyone direct me to a US T-Mobile stock RUU? I'm still new to this... just switched over from a Galaxy.

chickenburritos said:
I'm having this same problem. I've wiped it several times and reloaded 2 different RUU's and Android Revolution. With Android Revolution I've stopped it from randomly restarting but I still get the process error and it doesn't show a Baseband or IMEI. When I used the getvar in cmd it shows my IMEI and everything looks good.. not sure if its a hardware problem or what. Any ideas and if I have to send it back can anyone direct me to a US T-Mobile stock RUU? I'm still new to this... just switched over from a Galaxy.
Click to expand...
Click to collapse
Have a look here :
http://www.htc1guru.com/downloads/ruu-file-downloads/
I was relock remove all tampered and relock put back to my cid s-on try run the only one available ruu.exe
Code:
RUU M7 UL K44 SENSE55 MR O2 UK 4.20.206.16 Radio 4A.23.3263.28 10.38r.1157.04L Release 353143 Signed 2
File Size: 1.6 GiB - Downloads: 376
MD5: 4961fdbbadba53c9640f3638f56faec1
and ruu give me error 158 all time
right now in flash i have :
RUU Zip M7_UL_JB_50_HTC_Europe_1.20.401.1_Radio_4A.13.3227.06_10.27.1127.01_release_308001_signed_2_4
Click to expand...
Click to collapse
but cannot go back to my cid

Hi probably i due wrong but not have other way, because the o2 uk ruu is corrupt and is no ruu zip i deicide to change cid to HTC___01 and restore to 100% stock.
Today courier was pick up the parcel and now will waiting for HTC Service what's wrong with my phone hope can fix it under warranty.
Strange is in fastboot you can read all baseband imei etc. and when phone is on-line rebooting all time and imei baseband etc. is unknown
Regards

blackangel82 said:
Hi probably i due wrong but not have other way, because the o2 uk ruu is corrupt and is no ruu zip i deicide to change cid to HTC___01 and restore to 100% stock.
Today courier was pick up the parcel and now will waiting for HTC Service what's wrong with my phone hope can fix it under warranty.
Strange is in fastboot you can read all baseband imei etc. and when phone is on-line rebooting all time and imei baseband etc. is unknown
Regards
Click to expand...
Click to collapse
^^ hardware problem, not fixable via ruu or any other software method i've seen.

nkk71 said:
^^ hardware problem, not fixable via ruu or any other software method i've seen.
Click to expand...
Click to collapse
i was read riff box can repair imei etc. but it cost over 100 pounds
anyway i was send the phone to htc but with different cid with removed tampered and locked bootloader
Now i must just wait but with my luck this not be cover and i must pay for repair
Regards

Hi i was receive message from htc :
Dear Lukasz Lipinski
Our initial assessment of your device indicates that the repair work required is caused by damage that isn’t covered by warranty. Unfortunately, this means we must charge you for the repair.
We have prepared a quote for you which you can view, accept and pay for at
zam. 74H02404-02M, 74H02439-14M, 83H40000-20 Laser Etching,HTC,CATCHER,Silver,PN07100,M7#UL_B128L3720-C9#EMEA£33,95
zam. 51H10208-03M, Rigid-Flex Board ASSY,w/o_Regional_ID,USB board£5,28
Labor£22,00
Shipping£11,29
Tax£16,68
Please bill me for the full repair£89,20
If you decide not to complete this repair, your device will be returned to you following receipt of payment for the administration and shipping costs incurred. You may use the same link as above to arrange this.
Many thanks,
HTC Customer Care
Click to expand...
Click to collapse
Please follow the link, anybody know what means the parts ??

Was same problem! This post save my phone!
http://forum.xda-developers.com/showthread.php?t=2503646
+ Video https://www.youtube.com/watch?v=0WWNZpaQBh8

westua said:
Was same problem! This post save my phone!
http://forum.xda-developers.com/showthread.php?t=2503646
+ Video https://www.youtube.com/watch?v=0WWNZpaQBh8
Click to expand...
Click to collapse
Hi, sorry I didnt watch the youtube guide (yet again)... but just a quick question, the thread you posted:
[Tutorial][Rescue]Sprint HTC One users that flash GSM roms on their CDMA devices.
got your GSM (m7_u/ul) device back to life? or was it the other way around?

nkk71 said:
Hi, sorry I didnt watch the youtube guide (yet again)... but just a quick question, the thread you posted:
[Tutorial][Rescue]Sprint HTC One users that flash GSM roms on their CDMA devices.
got your GSM (m7_u/ul) device back to life? or was it the other way around?
Click to expand...
Click to collapse
I have sprint device, after downgrade, root it again and now it works grate using gsm. Viperone 5.8.0 + Elementalx 13.1

I was try downgrade, root, s-off etc. nothing works always same problem
I was send phone to htc it will be repaired but not cover by warranty
the cost is 89 pounds because htc must change rear cover which previous owner damage trying takes off screen
Regards

[Q] Software update missing on settings

Hi there.
I had an Htc one(M7) which was dead and i send it back under warranty and it was told to me that motherboard was dead and they give me back under warranty another Htc one,but there's a problem,there's no 'Software update' under settings/about and this phone is running 4.2.2 and sense 5 and i have no idea how to update it without unlocking/rooting as there's no option to do it OTA.
Can anyone suggest me something?.I'm really desperate.
Thanks a lot

lastsamuraial said:
Hi there.
I had an Htc one(M7) which was dead and i send it back under warranty and it was told to me that motherboard was dead and they give me back under warranty another Htc one,but there's a problem,there's no 'Software update' under settings/about and this phone is running 4.2.2 and sense 5 and i have no idea how to update it without unlocking/rooting as there's no option to do it OTA.
Can anyone suggest me something?.I'm really desperate.
Thanks a lot
Click to expand...
Click to collapse
Yup, send it back again and ask them whats going on, its still under waranty, so make it there problem not yours, because as soon as you unlock it, your waranty is gone.

Seanie280672 said:
Yup, send it back again and ask them whats going on, its still under waranty, so make it there problem not yours, because as soon as you unlock it, your waranty is gone.
Click to expand...
Click to collapse
Thnx for your answer.
I haven't tried to upgrade firmware using Htc sync manager and i dont know if it's going to work tbh,but i think that they send me an unlocked device and not really an 'new one'.I have never seen something like that before on other smartphones running pure stock,only with custom roms.
The first Htc one that i bought there was running 4.4.2 out of the box,but this one with 4.2.2 with no chance to update forward Kitkat:nuts:.

lastsamuraial said:
Thnx for your answer.
I haven't tried to upgrade firmware using Htc sync manager and i dont know if it's going to work tbh,but i think that they send me an unlocked device and not really an 'new one'.I have never seen something like that before on other smartphones running pure stock,only with custom roms.
The first Htc one that i bought there was running 4.4.2 out of the box,but this one with 4.2.2 with no chance to update forward Kitkat:nuts:.
Click to expand...
Click to collapse
Ive never seen it either except on custom rom's, did you send it to a HTC service centre or your network provider ? I would expect HTC to update your software for you, the software you have on there is very old now, post your fastboot getvar all without imei and serial number please, then we can see if its s-off, if it is then you can update to any RUU you like without unlocking.

Seanie280672 said:
Ive never seen it either except on custom rom's, did you send it to a HTC service centre or your network provider ? I would expect HTC to update your software for you, the software you have on there is very old now, post your fastboot getvar all without imei and serial number please, then we can see if its s-off, if it is then you can update to any RUU you like without unlocking.
Click to expand...
Click to collapse
Yes,me too,only in custom roms.
Nope,the faulty one i send it back to the store where i bought,sim unlocked.
I know is very old, running sense 5 and 4.2.2.
I will post them later,thanks a lot for your help.

lastsamuraial said:
Yes,me too,only in custom roms.
Nope,the faulty one i send it back to the store where i bought,sim unlocked.
I know is very old, running sense 5 and 4.2.2.
I will post them later,thanks a lot for your help.
Click to expand...
Click to collapse
ahh, the shop is a different story, probably jusy old stock, but doesnt explain the missing software update setting, that is very strange, when they gave you the replacement phone, was the box factory sealed still, I would check its not running something custom, that someone previous has messed with a returned to them, they may of had it fixed in-house and just stuck it back on the shelf.

CID: GLOBA001 RUU Needed please

I need to return my phone to stock (S-ON, CID: GLOBA001) and i cant seem to be able to find the appropriate files. Any help would be greatly appreciated.

Nastradamus said:
I need to return my phone to stock (S-ON, CID: GLOBA001) and i cant seem to be able to find the appropriate files. Any help would be greatly appreciated.
Click to expand...
Click to collapse
There is no RUU for WIND, afaik. Sorry

alray said:
There is no RUU for WIND, afaik. Sorry
Click to expand...
Click to collapse
Is there somewhere i can maybe find a saved backup of stock ROM. Or do you know any other way i can get back to stock ROM with S-ON? Thanks for your help!

Nastradamus said:
Is there somewhere i can maybe find a saved backup of stock ROM. Or do you know any other way i can get back to stock ROM with S-ON? Thanks for your help!
Click to expand...
Click to collapse
Do you need to get back to stock for warranty purpose?
What is your firmware version? (fastboot getvar all) or (fastboot getvar version-main)

alray said:
Do you need to get back to stock for warranty purpose?
What is your firmware version? (fastboot getvar all) or (fastboot getvar version-main)
Click to expand...
Click to collapse
Yea I want to send my phone in under warranty due to a problem with the wifi where it doesnt work and just gets stuck on ON. From what ive read everyone who had this problem ended up sending in their phone and just got a replacement. I originally had this problem while I was in stock so I tried out a custom ROM to see if that would fix the problem.
After putting a custom ROM didnt fix the problem, to try get back to stock I used a guru reset file. The CID from the reset file didnt match my phone but I gave it a shot. So now my phone has stock rom with android 4.3. Then I wanted to get an OTA so everything else would go to stock like kernel (Im fairly new to rooting and stuff so that's what I understood would happen). But my phone wont accept an OTA, after downloading for a bit it basically says that some modifications have been made to the software so it cant get the OTA.
I cant get my getvarall until later when I get home but from the about menu in the phone it says that the softwarenumber is 3.22.661.1 (is that firmware version?). ill post my getvarall when I get home.
If there's a way that you know I can get back to stock, that would be awesome. Thanks alot for your help.

Nastradamus said:
Yea I want to send my phone in under warranty due to a problem with the wifi where it doesnt work and just gets stuck on ON. From what ive read everyone who had this problem ended up sending in their phone and just got a replacement. I originally had this problem while I was in stock so I tried out a custom ROM to see if that would fix the problem.
After putting a custom ROM didnt fix the problem, to try get back to stock I used a guru reset file. The CID from the reset file didnt match my phone but I gave it a shot. So now my phone has stock rom with android 4.3. Then I wanted to get an OTA so everything else would go to stock like kernel (Im fairly new to rooting and stuff so that's what I understood would happen). But my phone wont accept an OTA, after downloading for a bit it basically says that some modifications have been made to the software so it cant get the OTA.
I cant get my getvarall until later when I get home but from the about menu in the phone it says that the softwarenumber is 3.22.661.1 (is that firmware version?). ill post my getvarall when I get home.
If there's a way that you know I can get back to stock, that would be awesome. Thanks alot for your help.
Click to expand...
Click to collapse
3.22.661.1 is telus ROM. I need to know what is your firmware version (from the bootloader or from the getvar all) so we can check if there is anything available to restore your phone (most likely a Nandroid backup). Both your software version and firmware version must be the same.
For warranty to be valid. your phone must be 100% stock which mean stock rom and firmware, no tampered flag in the bootloader. bootloader status must be "locked" (not re-locked or unlocked). Removing the tampered flag and resetting the bootloader to "locked" require s-off. There is nothing available for WIND (no RUU, no nandroid backup (to confirm with your firmware version)). So flashing a custom rom before checking for these files was not a good idea. When the phone is under warranty, you should always send it for repair because troubleshooting it by flashing custom roms (and unlocking the bootloader) void the warranty, unless you can return your phone to 100% stock (files needed and s-off needed).
But sometime, ppl are lucky and HTC will repair the phone even if its not stock. If they think the custom software might have caused the wifi problem, then they will charge you for the repair. If its an hardware defect, then you might get it repaired at no cost, at HTC discretion.
For ota update, you can't use them atm because the software version (TELUS) doesn't match your firmware version and CID (WIND)
Btw, is your wifi problem only on lollipop? I had some problem too and it was caused by the power saver mode. Disabling it (or at least the wifi power saver option) solved my issue. Just in case...

alray said:
3.22.661.1 is telus ROM. I need to know what is your firmware version (from the bootloader or from the getvar all) so we can check if there is anything available to restore your phone (most likely a Nandroid backup). Both your software version and firmware version must be the same.
For warranty to be valid. your phone must be 100% stock which mean stock rom and firmware, no tampered flag in the bootloader. bootloader status must be "locked" (not re-locked or unlocked). Removing the tampered flag and resetting the bootloader to "locked" require s-off. There is nothing available for WIND (no RUU, no nandroid backup (to confirm with your firmware version)). So flashing a custom rom before checking for these files was not a good idea. When the phone is under warranty, you should always send it for repair because troubleshooting it by flashing custom roms (and unlocking the bootloader) void the warranty, unless you can return your phone to 100% stock (files needed and s-off needed).
But sometime, ppl are lucky and HTC will repair the phone even if its not stock. If they think the custom software might have caused the wifi problem, then they will charge you for the repair. If its an hardware defect, then you might get it repaired at no cost, at HTC discretion.
For ota update, you can't use them atm because the software version (TELUS) doesn't match your firmware version and CID (WIND)
Btw, is your wifi problem only on lollipop? I had some problem too and it was caused by the power saver mode. Disabling it (or at least the wifi power saver option) solved my issue. Just in case...
Click to expand...
Click to collapse
The problem started when I had stock kitkat and persisted when I tried a custom rom based off lollipop (MaximusHD) and jelly bean which I currently have from the telus gurureset file. Yea I messed up by rooting and flashing custom rom in hopes of fixing the problem. Now I just want to get back to stock with relocked bootloader and hope it gets through warranty.
Ill post getvarall later today when I get home. btw there are a couple things I should black out before posting that right? Could you tell me which ones?
Thanks

alray said:
3.22.661.1 is telus ROM. I need to know what is your firmware version (from the bootloader or from the getvar all) so we can check if there is anything available to restore your phone (most likely a Nandroid backup). Both your software version and firmware version must be the same.
For warranty to be valid. your phone must be 100% stock which mean stock rom and firmware, no tampered flag in the bootloader. bootloader status must be "locked" (not re-locked or unlocked). Removing the tampered flag and resetting the bootloader to "locked" require s-off. There is nothing available for WIND (no RUU, no nandroid backup (to confirm with your firmware version)). So flashing a custom rom before checking for these files was not a good idea. When the phone is under warranty, you should always send it for repair because troubleshooting it by flashing custom roms (and unlocking the bootloader) void the warranty, unless you can return your phone to 100% stock (files needed and s-off needed).
But sometime, ppl are lucky and HTC will repair the phone even if its not stock. If they think the custom software might have caused the wifi problem, then they will charge you for the repair. If its an hardware defect, then you might get it repaired at no cost, at HTC discretion.
For ota update, you can't use them atm because the software version (TELUS) doesn't match your firmware version and CID (WIND)
Btw, is your wifi problem only on lollipop? I had some problem too and it was caused by the power saver mode. Disabling it (or at least the wifi power saver option) solved my issue. Just in case...
Click to expand...
Click to collapse
My firmware version is 5.11.1500.8