Related
Okay, first thing to mention is that I have searched for information on my issue and while I have found (and tried) solutions that approach my goof, I need to post this:
Last night I finished reading from Kindle app, hit the power button to shut off the screen and laid it down. I know I should have plugged it to recharge but too late now. I am running CM nightly from 07172012, so I know I didn't download the nightly CM battery issue versions.
This morning the screen will not light up; I have tried charging it, hard reset with power and home screen buttons for 15-20 seconds (and longer), and nothing works. My concern is that the screen is dead. I connected the touchpad to my laptop and I get the connection sound from the laptop; it sees the TP but does not accept it as a portable storage device. Device Manager lists it as: QHSUSB_DLOAD with driver(s) not loaded.
When I try the volume rocker button I do not hear the small audible ping as volume goes up or down. Of course, with the resets, who knows where I am in the OS (or even if it is WebOS or Android).
I really didn't want to be a noob and post this, but I need some advice from the brethren here on XDA. Thanks in advance.
It seems to me that it's not even booting if your getting that strange device in device manager. Try the webos recovery tool from hp. It may help. Although it will wipe android off.
Sent from my SGH-I777 using xda app-developers app
my son-in-law is in the same boat. Nothing he does wakes it up. I believe there are tp's out there with this hardware issue. I let my tp battery drain completely. It powers down around 4% battery. I place it on the touchstone, it charges backup and boots into moboot, then webos. I've done this twice. no problems. If it's under warranty still, send it in.
If you have a touchstone charger put it on that and leave it for a couple of hours and it Will come back to life.
See this article by Reverend Kyle http://www.reverendkyle.com/index.php/articles/146-hp-touchpad-charging-issues-solution
I hope this helps.
I've had multiple instances of black screen of death failure.
The latest one I had, I was able to restore by using a standard USB to micro USB cable (and recently NOT the HP OEM cable) to connect to the computer I usually use to sync or use HP web doctor with.
Same symtpom as the OP, get the three dings when connecting the touchpad to the computer, no responses and the QHUSB driver load error. HP charger wouldn't chage it, touchstone would not charge it.
Anyhow, I left it connected for a few hours to charge connected to my PC. Then, I disconnected from the PC using the large USB connector and reconnected. Whamo, got to the bootloader.
I believe what happened was I trickle charged the touchpad enough to get the touchpad to boot.
You can try the various hard boot keypresses too, but wait for a few hours while trying to trickle charge the touchpad via the computer USB.
Update
Okay, so I followed the old rule of doing the simple (and/or free) solutions first and then move on.
1) I set the touchpad on the touchstone for several hours yesterday - no luck
2) I connected the touchpad to my pc through the USB and let it charge - no luck
3) I let it be plugged into the standard charging plug all night - no luck
4) I prayed to the great old god Cthulhu - no luck
My only option remaining is to use WebOS Doctor. One question on that: in all the literature I have read thus far (and perhaps I am mistaken), I need to be able to get the TP into USB mode to download the corrections/reboot back into WebOS. Is that right or can I expect that when the doctor sees the mangled mess of an OS through the USB connection, it will know what to do?
Again, as always that for the previous posts and for the support.
mnachazel said:
Okay, so I followed the old rule of doing the simple (and/or free) solutions first and then move on.
1) I set the touchpad on the touchstone for several hours yesterday - no luck
2) I connected the touchpad to my pc through the USB and let it charge - no luck
3) I let it be plugged into the standard charging plug all night - no luck
4) I prayed to the great old god Cthulhu - no luck
My only option remaining is to use WebOS Doctor. One question on that: in all the literature I have read thus far (and perhaps I am mistaken), I need to be able to get the TP into USB mode to download the corrections/reboot back into WebOS. Is that right or can I expect that when the doctor sees the mangled mess of an OS through the USB connection, it will know what to do?
Again, as always that for the previous posts and for the support.
Click to expand...
Click to collapse
Another piece of black magic that worked for me and is worth a try as it is free. Connect Touchpad to standard HP brick charger plugged into power outlet. Unplug cable from charger, count to 5, plug it back in, count to 5, take it back out. Repeat the cycle until you get bored or until you get a red charging symbol. If you get the latter then let it charge up normally and you are back in business. The theory behind this method is that it takes a few seconds on plugging in for the circuits to realise they "shouldn't be charging" and this allows a little bit of charging to take place on each insertion. Repeat enough times and you get enough to kick start the proper charging. In my case about 20 times did the trick.
As I didn't want to get into this situation again I then set up a Tasker process to power down th eTouchpad if the battey charge dropped below 8% and I've been OK since.
RIP Touchpad / EOT
Well, I had to wait a day to get my hands on a WinXP laptop; I upgraded my Dell to Win8 about 3 months ago and WebOS Doctor does not play well with Win8.
While that time passed, the touchpad finally gave up the ghost. There is no power left in the TP. When I run WebOS Doc the laptop cannot see the TP connecting via USB. I also checked by connecting the TB to the Dell, since it would at least see the device. Not any more.
My thanks again to those that responded. I did try the plug in, plug out with 5 second waits between, just in case. You never know. However, after 50+ attempts I had to call it a no-go.
does your home button light come on at all? Are you able to see moboot bootloader at all or are you able to start the tablet in webos recovery mode by holding the vol key while powering it on? are you able to ./adb connect? Also I've never had much luck with the resest method youre using, holding down the power and home key, I always hold down the power key and press the home key 15 times, when I get hard freezes and lockups, it's always worked.
Mine is in the same boat for a couple of months, removed battery and charged. Boot loader is borked I get only get a qualcomm usb device but nothing thats of any use for webos doctor or qualcomm tools. We'll have to wait until someone figures out jtag or how to replace the bootloader with qualcomm tools. I'm amazed with the number of touchpads out there that something hasn't leaked from hp to fix it. Anyone got friend in hp or qualcomm :angel:
OP Update
Well, I thought this was a dead issue but here is the latest.
After wallowing it a pit of despair the likes of which can only be described as wretched, (I even coveted my wife's TP up close, almost giving into temptation and swapping decals to reverse ownership) I looked outside of XDA and did general Google searches and happened upon this site:
http://forums.webosnation.com/hp-touchpad/299256-dead-touchpad.html
After reading a bit I realized that the touchstone may be able to recharge the dead battery even though fully drained. I began the quest that Friday morning the 24th of August, after verifying that my Dell laptop did not see the TP when plugged in via the USB cable.
I just did a quick check and the laptop now "sees" the TP when connected. Still no luck on booting into Moboot or the USB icon screen - neither Power and Volume Up or Power and Home buttons achieve anything. But I am glad to see that the touchstone has placed enough charge into the battery that the laptop is aware of the TP when connected.
I believe that given a few more days on the touchstone I should be able to boot into moboot.
@ haxin - I have nothing. Not a single light from the Home button - my only evidence that there is SOMETHING going on is when I connect the TP to the laptop and get my connection "sound". Again, I have high hopes that the touchstone will get me where I am going, albeit at a snails pace.
@ paddy - Yeah, I hope that when (if) I get to a lit screen, I am able to move past where you are at. My big concern is that I am toast even with a semi charged or fully charged battery from the touchstone.
I will update later on. Again, thanks to all for the input and probing questions. You have made me think harder and work a bit longer on this project.
OP Update - 31 August
After 7 days on the touchstone, the touchpad is currently showing the low battery charge icon; I have now plugged it into the A/C adapter.
Each morning I have picked up the TP, held down the power button and held the home button for 15+ seconds. Today it worked, turning on the screen for the first time in a week and letting me see the low battery image.
In my quest to resolve this issue, I have read so many variations on what buttons to hold and how long to hold them that after awhile you end up considering the possibility that SOME of the button options are not correct. That the operator has booted their TP up, but they misconstrued the actual solution; how else can you explain the idea that HP built so many different button combinations and hold times to boot a TP from a nearly or fully dead battery state?
Anyway, I will continue to post updates until my beloved TP is back to running CM9.
And to all those who gave their TP up because the battery got too low; find a touchstone or other "trickle" charger solution, connect and let it sit for a week or so.
Thanks!
Glad the Touchstone worked for you , don't know why it has taken so long to charge but when your up an running properly Llama is a good app to install as
A:You can set alarms for when the battery gets to a certain level/levels
B:Have it shut down when the battery gets to a certain level.
I use 20% for an alarm and 10% to shut down which allows me to sleep easy and not worry if someone else is using it . .
I am up and running. I most definitely will load that app on my TP, plus my wife's and a coworker who bought a TP because of mine.
I don't know either why it took so long; I am just glad it worked and I have it back. I am on it right now.
Thanks again to all who provided feedback and guidance. This is why I love XDA.
Sent from my HP Touchpad using xda app-developers app
HP Touchpad sleeping and will not turn on
Just a note to those HP tablet owners who experience the Black screen of death or sleep of death.
I am the proud owner of 4 HP tablets and two of them so far have had the black screen of death. I have read forum after forum trying to get answers to this problem. There was only one posting that has made cense to me. Someone posted that the tablets symptoms are very much like when the Phones use to go to sleep. The solution was to disconnect the battery for a few minutes then plug it back in. Then simply hit the hold the power button down to turn on the tablet.
The problem is taking the TP apart. There is a video on youtube on how to disassemble the tp. It is a little annoying that you have to go to such lengths to reset the hardware but HP will charge you 250 dollars to fix the problem. After you watch the video on how to open the TP, remove the 3 little screws holding the battery. Now slowly pry the battery up, they use double sided tape to hold it in place along with the screws. Wiggle the battery side to side and try to disconnect the battery connector. This can be done without removing the boards in the TP. Wait 1 min then try to replace the connector in the socket. It is on the underside of a board so when you have it in place use something to make sure it is tight. Plug the charger in to the USB cable. Without closing up the unit hold the tablet power button in until you get the battery charging symbol on the display. Let the unit charge while it is still disassembled. Just in case you have a problem. Once everything is operating disconnect to charger and replace the battery screws, now snap everything together.
This was the only way I was able to fix two of my four TP's. I am sure I will have to do this again because my kids always let the tablets go dead and they don't pay attention when placing them on the Stone for charging. If the tablet is not properly placed on the stone the tablet will not charge.
Hope this helps.
This by far is the best tablet for the money anywhere.
msousa1 said:
Just a note to those HP tablet owners who experience the Black screen of death or sleep of death.
The solution was to disconnect the battery for a few minutes then plug it back in. Then simply hit the hold the power button down to turn on the tablet.
The problem is taking the TP apart. There is a video on youtube on how to disassemble the tp. It is a little annoying that you have to go to such lengths to reset the hardware but HP will charge you 250 dollars to fix the problem. After you watch the video on how to open the TP, remove the 3 little screws holding the battery. Now slowly pry the battery up, they use double sided tape to hold it in place along with the screws. Wiggle the battery side to side and try to disconnect the battery connector.
Click to expand...
Click to collapse
I realise this is an old thread, but I recently had a reoccurrence of the black screen of death issue and thought given the number of touchpads still out in the wild, I would share my experience on the off-chance it may help somebody.
My first experience of the black screen issue was a few months after having my touchpad (many years ago). The screen just went black and no combination of holding the reset keys for any period of time would restart the unit. I had suffered lock-ups before and found the reset combination to be successful, but this time none of that worked and I had effectively what appeared to be a dead unit.
Having contacted HP, I returned the unit under warranty and a unit was returned working. I say “a unit” as I was never quite sure if it was the same unit or a refurbed unit, but to be honest given the speed the units went out of stock during the fire sale, I was just glad to have a working unit again.
Well this week after several years of use including the installation of Android, the black screen occurred again. As before, no combination of the keys / holding for a period of time / pressing them a number of times etc had any effect. The unit was three quarters charged and I was using it up till the point the screen went black. :crying:
Given that the unit has no warranty and it was “dead” anyway, I decided to take it apart. Despite watching YouTube videos, this appeared to be more troublesome than I thought, but eventually I was in. Interestingly, the backlight on the screen was still lit, suggesting the unit was still powered. I did consider disconnecting the battery, having removed the screws as per the previous poster, but mine seemed to be well and truly stuck down and I felt I may damage it prying it away from the base.
However, looking around inside the unit, I spotted what was clearly a surface mounted switch that faced upwards towards the back of the screen. Out of interest, I pressed on this switch with my finger nail and my unit powered off (shown by the backlight turning off). I then pressed the normal power switch and the unit powered up as normal. I have attached a photo of the switch which resides close to the popout tab with serial numbers on that can be found on the right hand side of the unit.
It does appear strange that HP put this “reset” button inside the unit, facing inwards rather than outwards where a small hole in the back of the case could be used to press it. So if you do get to the opening the case stage, consider this as an alternative to prying the battery loose. Also if somebody can work out a way to make the button accessible from outside the case it might be a useful modification.
JoeG90 said:
<.......................................>
However, looking around inside the unit, I spotted what was clearly a surface mounted switch that faced upwards towards the back of the screen. Out of interest, I pressed on this switch with my finger nail and my unit powered off (shown by the backlight turning off). I then pressed the normal power switch and the unit powered up as normal. I have attached a photo of the switch which resides close to the popout tab with serial numbers on that can be found on the right hand side of the unit.
It does appear strange that HP put this “reset” button inside the unit, facing inwards rather than outwards where a small hole in the back of the case could be used to press it. So if you do get to the opening the case stage, consider this as an alternative to prying the battery loose. Also if somebody can work out a way to make the button accessible from outside the case it might be a useful modification.
Click to expand...
Click to collapse
Oh I was so keen when I came across this post. A Reset Button! How great would that be?
Tried it, unfortunately it did not resurrect my dead as a doorstop TP. I was so hoping...
I just put a 'new' EBay battery in it a couple of days ago and tried trickle charging with a 1000mA charger for 24hrs. No joy there either.
All I get when I plug it into the PC is that it shows up as a "QDLoader 9008" (QHSUB_DLOAD driver) .
No flicker of life or light whats so ever...
_mr
middle_road said:
Oh I was so keen when I came across this post. A Reset Button! How great would that be?
Tried it, unfortunately it did not resurrect my dead as a doorstop TP. I was so hoping...
I just put a 'new' EBay battery in it a couple of days ago and tried trickle charging with a 1000mA charger for 24hrs. No joy there either.
All I get when I plug it into the PC is that it shows up as a "QDLoader 9008" (QHSUB_DLOAD driver) .
No flicker of life or light whats so ever...
_mr
Click to expand...
Click to collapse
Try to borrow a Touchstone conductive charger if you can. It's the only thing that has worked for me when it has totally drained down.
All the best.
sstar said:
Try to borrow a Touchstone conductive charger if you can. It's the only thing that has worked for me when it has totally drained down.
All the best.
Click to expand...
Click to collapse
That's what I was thinking - no joy there either... It is not even showing signs of getting the least bit warm.
I keep thinking and hoping that there is some way to resurrect this one but I may be wrong...
It's currently trickling on a 1000mA charger. Tomorrow I'm going to try the Touchstone behind it.
If that doesn't start something then I'm going to yank the new battery and along with the old battery charge them like an RC device.
(if I can ascertain the proper way to do that --- )
_mr
After several days on the trickle, still no life.
Took it apart at lunch and with the battery still connected to mobo it is showing 3.1V across the red/black. So I figure the battery
is good. Looks like the mobo is gone.
Not sure what else to try.
_mr
Hello everyone,
I installed a JB rom a few weeks ago on my TP (can't remember which one)...it worked for a little while, then i wanted to flash something additional and it seems to be bricked ever since and has been laying around...which is why I can't remember what exactly I wanted to flash
Anywho, if i connect it to the PC the notification LED on the home button is blinking..but that's it. no combination of power/voldownup/home button seems to be working and when I try to run webos doctor it doesn't recognise my device.
can anyone please help me?
When you say bricked. Do you mean stuck in a boot loop wouldn't turn on etc.
Have you had it connected to the stock charger or better still on a touchstone and if so for how long.
The more information you can give the better.
No it doesn't turn on at all, screen stays black.
It's been connected to what i think is the stock cable to my pc (there are too many Micro-USB cables laying around here ) for about an hour now and i just put it on the touchstone (LEDs are still flashing)..
Leave on the Touchstone for at least a few hours preferably overnight then hold the power and volume up buttons for at least 30 seconds if nothing happens do the same with power and home buttons and post any progress or lack of, but the first thing is to try and put some charge into it and the best for that imo is the Touchstone.
maxiv said:
No it doesn't turn on at all, screen stays black.
It's been connected to what i think is the stock cable to my pc (there are too many Micro-USB cables laying around here ) for about an hour now and i just put it on the touchstone (LEDs are still flashing)..
Click to expand...
Click to collapse
The stock cable for the touchpad has a silver dot at each end. I have two touchpads ad the connection is very loose and unreliable. It often won't charge. I bought new Micro USB charge/sync cables and charging is no longer an issue.
The USB port on your computer is not powerful enough for anything it trickle charge. You need a stock touchpad charger.
Well i charged on the touchstone and then after a few hours i was able to boot into recovery and flash a new rom problem solved, thanks anyway!
Hey helpful XDA'rs,
After somehow avoiding to have a tablet for this many years, I decided to get a 2ndhand Touchpad after seeing all the reviews, ROM support, price to relative specs, etc... so I bought a second hand 32GB tablet off of ebay. In fact, this one right here... http://www.ebay.com/itm/271192613408?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1423.l2649
Anyways, I got it earlier today, and plugged it into the wall charger it came with (the circular OEM HP one, with the long cable with a silver circle on each end). When I plugged it in, the little white alternating light under the home button switched on, so I figured it was working. Had it plugged in for about a half hour before I decided I couldn't contain my excitement and wanted to power it up. Of course nothing happened. Just a black screen and that little white alternating light mocking me.
I immediately hit up the google machine and XDA and realized that the screen was supposed to be on with an actual charging icon/animation or something like that. Up to this point, I still have not seen any sort of anything appear on screen. Just that little white light. Now yes, I've read through the posts.
First I checked to see if the HP charger/cable would charge my GS2. It did, and quickly (not some sissy trickle charge) and the circular HP thing felt warm to the touch. I also unscrewed the cylinder HP charger and blew in there with my breath pretty hard to clear out any possible dust, then screwed it back on tightly. I have used different cables with the HP charger, and used the HP cable with my GS2 charger. Same results, just that mocking little light, and the HP cylinder did not feel warm to the touch.
I have done pretty much all the button combinations I could find for at least a minute, with no results. Power + home, power + rapid firing the home button, power + volume up + home, power + both volume + home, etc. This is with the charger plugged into the wall.
I did notice two changes though.
#1 When I hold power + home, after maybe 12 seconds, the light stops alternating and is off - for about 2 seconds. Then the alternating starts back up. When the alternating light stops when I do this, it is always for the same amount of time, about 2 seconds, then it starts up again, regardless of if I continue holding the power + home, or if I immediately let go of the buttons, or immediately let go and then try pushing other buttons; it is always the same, the flashing stops after about 12 seconds, pauses with no lights at all for about 2 seconds, and then starts back up again.
#2 When I hold power + home + volume up, after about 12 seconds, the white alternating stops completely and never comes back if I don't do anything else. There are only 3 ways that I have found so far that will get the alternating white light back. First, just simply unplug and replug in, the light immediately comes back. 2nd and 3rd ways are to do the previous two button combos again, (power/home or power/volup/home for about 12 seconds).
MOVING FORWARD, here's where some interesting things happened, which hopefully is enough to have someone knowledgeable know what might be going on.
I decided to try #1 and #2 again, but this time, instead of the wall charger, I plugged the USB cable into one of my computer USB ports. My computer didn't make a device connect sound, nor show any kind of drive being connected in my computer. Just the same alternating white light.
Trying method #1 above, did the same thing. Power/home, alternating light would turn off for 2 seconds then start back up. Still no sounds from computer.
Trying method #2, finally something! When I held power/home/volup, after about 12 seconds the alternating light would turn off for good as expected, but then my computer made a noise! Not the device connected sound (low note to high note sound), not even the device disconnected sound (high note to low note), but that 3rd "device failed to connect" sound, the (three low tone sound). If you go to your windows sounds you'll know which sound I'm talking about. Anyways, I was glad to hear that the computer realized something was there. Although it was just a sound. Nothing in my computer, but for a second I did see a pop-up bubble in my lower right hand notifications say "device did not install correctly" or something like that. Now, with the touchpad still plugged into USB, and the alternating light off, if I either remove the cable (or hold power/home or power/home/volup for 12 seconds so the alternating light goes back on) then my computer makes that "device disconnected" sound. The hell is going on? I can duplicate those two sounds (the device failed to connect sound, and the device disconnected sound) over and over by holding power/home/volup for 12 seconds, and then unplugging and replugging the USB.
Having said all this, anyone have any ideas? Again, up until this point, I have yet to see anything appear on screen. Just that damn white alternating light.
I also know that this might also be a case of the really dead battery. It may just need to charge for like 48 hours via HP wall charger, or it may need to trickle charge for like 48 hours via USB to computer. If that's what it takes, but jesus I'm impatient and don't want to wait a week or longer, especially if I have a small window of opportunity to return this via ebay. So for tonight, I'm going to trickle charge via USB, but with the alternating light OFF via method #2, because at least with #2 and the light off, my computer makes a sound confirming something is plugged in. My rationale is that if it thinks something is plugged in, it will charge it.
Thoughts guys? A million thanks to anyone who actually read this entire essay and is still willing to help out!
Edit: the USB trickle charge I am attempting overnight tonight is via my GS2 cable, NOT the HP cable, since I've read all over the place that the HP cable is of poor quality.
Sometimes, when the battery has been completely depleted, it takes a real long while (24+ hours).
Your cable and charger seem to be Ok, so just plug it into the wall and check on it it tomorrow.
Post again if you keep having problems and we should be able to help you.
Good luck.
Not sure it will help but but holding power,home and volume down button is reboot ,I've had to hold it for 15 to 17 seconds before....
Check here also : http://forums.webosnation.com/hp-touchpad/292681-help-new-touchpad-wont-turn.html
Sent from my skz_tenderloin using xda premium
When i got my touchpad it was deeply discharged. I had to let it charge for several hours before it did anything at all. However i used the weak Samsung charger, so there was at least that message "please use the original charger" on the screen. So maybe you just need to wait...
Good luck though
Cheers
Chris
To my joy, I woke up today with the screen on displaying a low battery charging icon. It's in the red though, but that's definitely progress. Is there a charging animation, or is it just a still icon? Mine has no animation and wanted to make sure mine didn't freeze.
I wanna say there is no animation just the icon (its been a long time since I've seen it ) but it only needs around 10% to boot... Now that you see the icon try holding the power and home button for 15sec and see if it boots.
Sent from my skz_tenderloin using xda premium
I went and grabbed some food and upon returning I saw that my TP had completely turned itself on and was on some sort of setup screen, asking for me to select a language. I'm running through the setup now - two things. First, is it necessary to create a webOS account? Kinda like creating a google account for android? I intend on installing cyanogen10 on this, but wasn't sure if a weOS account was necessary. Or perhaps it's helpful. Second, the touch response is HORRIBLE right now doing the setup, takes multiple attempts to push an area, and with much more pressure than I would think is necessary. I'm assuming this is to low battery,. and it will improve as the battery returns to normal levels?
Not sure about the touch response issue but the low battery could be a possibility , as for the webos account i believe you only need to do that in order to use webos , i would do it anyways though .
Check here if you don't feel like making a webos acct: http://forums.webosnation.com/android-webos/318426-how-install-android-without-setting-up-webos.html
Sent from my skz_tenderloin using xda premium
Yeah it was low battery. After a little more charging the touch response works fine now. Thanks! I was really stressing that I received a dead TP.
There are several programs available in the play store that will turn your tablet off when the battery % reaches a certain level. I use Automatelt (thanks to sstar for the tip) set at 20 %.
ManImCool said:
Yeah it was low battery. After a little more charging the touch response works fine now. Thanks! I was really stressing that I received a dead TP.
Click to expand...
Click to collapse
Good to hear ! Happy installing /flashing.
Sent from my skz_tenderloin using xda premium
chicle_11 said:
There are several programs available in the play store that will turn your tablet off when the battery % reaches a certain level. I use Automatelt (thanks to sstar for the tip) set at 20 %.
Click to expand...
Click to collapse
Is 20% the general consensus around XDA where it shouldn't go any lower than? Are some people setting it higher? Lower?
I have mine at 9% . some prefer more battery left to feel safer i suppose , basically you don't want to let your tp battery drain completely because it might possibly brick
Sent from my skz_tenderloin using xda premium
I checked my watch battery level this morning about 8:30am. It was fine - 77%. I just mention that because at a little after 9:30 (or thereabouts) I raised my arm to check the time. The display didn't light up, so I pressed and held the power button for a long time - at least 20-30 seconds. No response at all. So I figure something happened to drain the battery really quickly and I somehow missed the warnings, so I put it in the charging cradle and plug it in. Still nothing. So I run the USB cord to a PC. The PC doesn't even see that anything is hooked up. I checked my phone and it said it was still connected to the Galaxy Gear. I disconnected the bluetooth and tried to reconnect, and the phone just kept trying. And trying. And trying. No error messages - including out of range, but no connection. I called Amazon, and they said they can't do an exchange, but if I send it back by tomorrow they'll issue me a refund. In a week or two.
Anybody have any suggestions besides just returning it?
Thanks.
http://forum.xda-developers.com/showthread.php?t=2602956
If you are using the Stock Rom one of these should help.
Tap, Hold for 10 seconds
Tap, Tap, Hold for 10 seconds
Tap, Tap,Tap, Hold for 10 seconds
etc...
Some say to plug it into a usb port on a computer for 10 minutes and then plug it in with the original charger.
Use a Torx 5 screwdriver to open and disconnect battery and reconnect. (There is a good video on YouTube by JerryRigEverything).
http://www.youtube.com/watch?v=5WzGC0786U0
I've only seen this issue on the Android OS, I believe it's a deep sleep bug. I'm running Tizen on mine and have not run into this personally.
mar11974 said:
http://forum.xda-developers.com/showthread.php?t=2602956
If you are using the Stock Rom one of these should help.
Tap, Hold for 10 seconds
Tap, Tap, Hold for 10 seconds
Tap, Tap,Tap, Hold for 10 seconds
etc...
Some say to plug it into a usb port on a computer for 10 minutes and then plug it in with the original charger.
Use a Torx 5 screwdriver to open and disconnect battery and reconnect. (There is a good video on YouTube by JerryRigEverything).
http://www.youtube.com/watch?v=5WzGC0786U0
I've only seen this issue on the Android OS, I believe it's a deep sleep bug. I'm running Tizen on mine and have not run into this personally.
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Mine was also dead after buying.
Connect it to an USB cable on the PC ... and you'll have to be patient.
Moneyhead said:
Mine was also dead after buying.
Connect it to an USB cable on the PC ... and you'll have to be patient.
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Thanks, but I was neither using the stock ROM nor was I not patient hooking it to the PC. Even though last check had shown battery power at 77%, when there was no display I left it hooked up to my PC for 6 hours while I slept. Still nothing. But, on a brighter note, even though it was 29 days, Amazon didn't give me any trouble at all about returning it and getting a refund. I called - and then sent them an email and they credited the purchase price right back to my card and told me just to ship the phone back by October. Think I'm gonna wait until payday and maybe get the Gear 2 though.
My HP Touchpad was working fine until a few days ago, my little sister was using it and she drained the battery. I plugged it into the wall socket and it started giving the drained battery/charging sign. I let it charge over night but in the morning it was still giving the same sign. Also the homescreen button had a white light blinking(to and fro). I still let it charge for 5-6 hours but still nothing. I went online to look up what was wrong and read that the cylindrical adapter has a twist-and-lock feature and this can become slightly untwisted over time and so i untwisted it and re-attached it(heard the click) and then connected the cable. But now, there is no charging sign, no blinking light, the PWR +HOME and PWR+HOME+VOL option isnt working. Any idea guys?
USB cable often faulty
HasanRJ said:
My HP Touchpad was working fine until a few days ago, my little sister was using it and she drained the battery. I plugged it into the wall socket and it started giving the drained battery/charging sign. I let it charge over night but in the morning it was still giving the same sign. Also the homescreen button had a white light blinking(to and fro). I still let it charge for 5-6 hours but still nothing. I went online to look up what was wrong and read that the cylindrical adapter has a twist-and-lock feature and this can become slightly untwisted over time and so i untwisted it and re-attached it(heard the click) and then connected the cable. But now, there is no charging sign, no blinking light, the PWR +HOME and PWR+HOME+VOL option isnt working. Any idea guys?
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The USB cable that comes with the tablet often breaks. If you're still using the original one try a different cable and leave it charging overnight. You can also hold down the Power button and click the Home key 14 times for a reboot, holding power and home usually works when the TP is not responding. Hope this helps:fingers-crossed: