[Q] No sim card detected - One (M7) Q&A, Help & Troubleshooting

hey everyone
the last time I fixed the "active cmdline overflow" problem the phone started perfectly without the need to reinstall another RUU
The problem is that it doesn't read any SIM card which gives me always an error " No sim card detected", I'm not sure if this can be a software issue or just hardware one... but I'm sure there is a way to solve it!
Help please ?

Remove them sim and gently insert it applying a little pressure towards the bottom so its angled downward until it goes in. Once in dont apply any more pressure. Try different angles until it works. Might have a faulty slot.
xsodia said:
hey everyone
the last time I fixed the "active cmdline overflow" problem the phone started perfectly without the need to reinstall another RUU
The problem is that it doesn't read any SIM card which gives me always an error " No sim card detected", I'm not sure if this can be a software issue or just hardware one... but I'm sure there is a way to solve it!
Help please ?
Click to expand...
Click to collapse

Thanks but it doesn't fix it :/

I used to have this error pop-up every once in a while. The permanent solution, I glued some paper on the back of the sim card such as the sim appears a bit thicker.
Sent from my HTC One

The problem still permanent :/

It will be one of:
Hardware - Sim socket, ribbon connector top board, connector plug top board, ribbon connector motherboard.
Software/firmware - Have you still got an IMEI?
Have you had the back off the phone for some reason?
It is a big job to replace the SIM socket, it is in between the screen and the phone chassis with a ribbon cable to the top board and another cable from the top board to the motherboard. (Screen needs removal for this job)

Related

SIM not recognized when Tilt is shut..

This problem came out of nowhere. I have been using the same ROM for several months (version: 3.29.707.0 WWE) and have not installed anything new to the phone. If I slide the phone shut, it loses it's signal (in an area where I have plenty of bars). When I open the comm manager, turn off the phone service, then turn it back on I get the message saying that my SIM card is missing. When I slide the phone open and repeat the process of opening the Comm Manager and turning off the phone service then back on, everything is fine. Does anyone know if this is a hardware or software problem. I am going to re-flash shortly and see if that changes anything.
EDIT: I have just flashed to NGY Professional v1.2 - M2D Fix. Everything works fine when the device is slid open. As soon as I close the phone, it tells me to insert a SIM card. While the phone is open, I started the SIM manager program, it listed all numbers saved to my card. I then slid the phone closed. It kept the numbers displayed until I exited the program. HELP PLEASE!!!!
Kid gloves / TLC
Orflin, I have had similar trouble with my Tilt, but yours seems a bit more well behaved. In my case, the problem was physical. Your problem seems too perfect to not be software or firmware related. At any rate, perhaps my take will help:
Shortly after receiving my Tilt, my device began to intermittently lose power (resulting in a soft reset) or lose signal upon opening the device. I took it to a retail location and a representative was able to reproduce the issue. She then opened the device VERY slowly while pressing firmly on the action. This steady transition allowed the device to function with nary a hiccup until my replacement unit arrived that did not exhibit this annoying behavior.
I recently re-lived this when I decided to purchase an oversized battery with a custom backplate to replace my scorching hot, aging standard battery. Outside warranty, I needed a solution. I discovered that my new battery was ever-so-slightly slimmer in the dimension that forces terminal contact. I used cardstock to increase contact with the springy posts and cleaned the posts. The device now no longer soft resets, loses signal, or corrupts the display on opening. It seems that the jolt of opening the device can exceed the rate of compliance of the springy posts when extended and that this can lead to unpredictable behavior.
Since your device fails when closed instead of open I suggest the following:
1) Clean the battery terminals and the spring posts
2) Pad the compartment on the side opposing the springy posts to increase the force on the posts
3) Clean the underside of the display panel and the remainder of the sliding area
4) Clean the SIM contacts
5) Check and double check the action of the SIM panel (as well as verify power-loss on opening)
6) Retard the sliding action to the best of your ability
7) Power-on the device in the opposite user interface orientation (while open/while closed)
8) Reproduce the issue under unusual gross orientation (use the device upside-down, screen face down)
9) Use the device in a low humidity environment after desiccation
Wish you the best!
Bad electrical contact either on the SIM connector itself (remove SIM, clean and reinsert), or maybe more likely the connections inside the phone between the screen assembly and main body, the connector might have moved a bit.
same problem
I too have this problem recently. I have tried hard resetting the phone, getting a new sim. I will try all of these including flashing a new rom and report back. If anyone has any other ideas PLEASE help.
my symptoms for the doctors of the Kaiser World:
When my phone is slid open and I reset or turn it on phone works as normal and can make calls, receive messages, ect. When I make a call "open" then close the phone or close the phone then make a call it stays on full service until I press call. I get the error message "operation failed" and then "the SIM card is missing" until I slide it open and reset the phone in wireless manager, where it acts normal again with full service.
EDIT: Flashed ROM no difference, same problems
Took apart my whole phone looking for a culprit and to my surprise have found none. The ribbon cable for the sim card (my best guess) seemed to be in very good condition... I am now OFFICIALLY stumped.
Actually, it really sounds to me that this IS a problem with the ribbon.. My sons tilt stated its problems with the same way (except his would only work while it was open). All it takes is one of the copper wires inside the ribbon to break (even just on the inside). If it only works in one position or the other, it woudl be because the 2 end peices get contact then... the ribbon could ahve gotten caught or pinched or something, and that would do this.... Just my opnion...
Even i started facing the same problem. the phone would loose network connectivity and would take few minutes to catch it back. sometimes it would give me SIM CARD missing error. i had to restart the phone to make the SIM CARD detect, but most of the times it would not detect. on slide opening the screen the SIM CARD would get detected 1 out of 50 times. later i gave the phone for HTC authorized service center over there the technician narrowed down the problem to a damaged flex cable which connects the SIM CARD module to the motherboard. will be getting my TILT back from service tomorrow. . will get back tomorrow with the results...
I have this problem too ... but not just when shut.
It's permanent now.
hey guys.... i had the same problem too... after a couple minutes use the sim would " not be detected.." all i did was took a little sticky note and folded it a couple time to make it the size of the sim card.. then i ripped half of it off... then i opened the sim hatch and slid the paper in between the sim and the little silver bracket that holds the sim in...
it seemed to have put more pressure don on the sim so the contacts touch better i suppose... i did this a month ago and have not had a single little problem since.. might be an easy fix for some of you.. .. hope i heled : )
Update
mukhunthan did you have an update? I am wondering if I should buy a SIM card socket (found it for 50 bucks) or a broken parts tilt off ebay so I also have backup parts but could run into the same problem... Also, if it is not the SIM socket then I would be out 50 bucks. Does anyone have any opinions?
jetblck116 said:
hey guys.... i had the same problem too... after a couple minutes use the sim would " not be detected.." all i did was took a little sticky note and folded it a couple time to make it the size of the sim card.. then i ripped half of it off... then i opened the sim hatch and slid the paper in between the sim and the little silver bracket that holds the sim in...
it seemed to have put more pressure don on the sim so the contacts touch better i suppose... i did this a month ago and have not had a single little problem since.. might be an easy fix for some of you.. .. hope i heled : )
Click to expand...
Click to collapse
same fix worked for me
update:
bought a brand new SIM card socket and replaced. Turned on the phone, and while it seemed promising, the same thing happened. I have officially given up and want to through the phone across the room (lol) Have tried everything now from the paper to cleaning contacts, a new socket, new SIM, checking connections, ect. I guess I will be calling this one problem a failure. Now I have just purchased a used one off Ebay so I can have the busted one for spare parts (LCD, speaker, styli', batteries, housing, ect).
Thank you all for your input
hi....here is the update.. Got my phone back from the service center with a replaced SIM CARD Flex. It is working now perfectly.
I have the same exact problem like everyone else. The sim just shuts down when I slide it shut.
I was able to get a cheap replacement Tilt via CL, but my new replacement has horrible reception compared to my old one.
I checked around on the site, and now it looks like I will have to flash my radio to get a better reception.
If anyone has any tips for a first timer, please PM me.
Thanks!
Gooker1 said:
I have the same exact problem like everyone else. The sim just shuts down when I slide it shut.
I was able to get a cheap replacement Tilt via CL, but my new replacement has horrible reception compared to my old one.
I checked around on the site, and now it looks like I will have to flash my radio to get a better reception.
If anyone has any tips for a first timer, please PM me.
Thanks!
Click to expand...
Click to collapse
Try upgrading the radio . U may use 1.70.09.01 radio. As far my experience it provides decent signal and also better battery life.
Try upgrading the radio . U may use 1.70.09.01 radio. As far my experience it provides decent signal and also better battery life. After upgrading the flex my phone started acting weird, call would get connected and on audio on ear piece. later upgrading the radio solved the issue.....
Same here
I have the same issue with my tilt.
I have disassembled it and found out that the main flex cable is damaged.
I have bought one at ebay and currently waiting for delivery.
People, as the sim card socket and it's flex are not moving parts, there's no chance it being damaged. The problem is in the main flex cable that connects the mobo and LCD unit.
My damaged flex shows about 5 lines that are damaged, they are cut off.
PS with this problem the microSD slot is also unavailable.
The phone lits up upon inserting the SD but it wont show up in storage.
I wish U luck.
But be sure that I'm right
I'm having the same problem as well... I'm going to try the sticky note procedure and really hope it works. I can't afford to spend $50 on a used phone :'(
has anyone come up with something new? ive just had the same problem, and here in mexico i dont think there are any htc centers...so im pretty much depending on u guys! pleeeeeeeeease lol
have any of you tried a new sim in it as i have found that the sim warp slightly with heat from the phone. I had this problem a while back and simply slightly bent the sim flat again and pushed the two metal runners down slightly to make better contact. Worked for me

Stopped recognizing SIM card, any ideas?

Greetings,
I have a Diamond that had been working perfectly and suddenly last week started giving me a "Missing SIM Card" message and never worked again. It didn't fall or suffer any physical shock, just happened after a battery discharge and soft reset.
I assumed the card terminal went offline for some reason. I tried hard reset and installing different ROMs and Radio ROMs, both stock and cooked. I tried different SIMs. Nothing worked.
Anyone knows some way to try and solve this or further diagnose the problem?
Thanks in advance!
I also suffered a similar issue with my Diamond. I managed to fix it by gently and carefully blowing into the Diamonds SIM slot to remove any dust and debris that might be in there (Although you should probably use compressed air to avoid getting moisture inside the slot) and that did the trick.
I also remember with an older phone of mine, the contacts on the SIM card became corroded because it was quite an old SIM card, so I used a little bit of Brasso and a cotton bud (Q-Tip, whatever) to gently shine up the contacts again, removing the oxidation. This helped quite considerably!
Urveen said:
I also suffered a similar issue with my Diamond. I managed to fix it by gently and carefully blowing into the Diamonds SIM slot to remove any dust and debris that might be in there (Although you should probably use compressed air to avoid getting moisture inside the slot) and that did the trick.
Click to expand...
Click to collapse
Thanks for the tip, but that was actually the first thing I tried, as I would normally when a SIM card stops responding... blowing didn't help, nor did running a cotton line through the contacts. As far as I can see (which is not much because of the metal SIM cover that I can't remove) there is no physical obstacle in the contacts.
I also remember with an older phone of mine, the contacts on the SIM card became corroded because it was quite an old SIM card, so I used a little bit of Brasso and a cotton bud (Q-Tip, whatever) to gently shine up the contacts again, removing the oxidation. This helped quite considerably!
Click to expand...
Click to collapse
Thanks again, but it is not a card problem. The card works fine in other phones and other cards don't work in the Diamond...
Any more thoughts or suggestions?
Got the same problem. The SIM card is sometimes recognized, sometimes not. Service seems the only option for me (tried both cleaning the SIM slot using pressurized air and cleaned the SIM card contacts)

running out of options on kaiser not recognizing sim card, any suggestions?

I have an att tilt and the other day it started not recognizing my sim card. I've hard and soft reset, put stock rom & radio back on it, wedged a piece of paper in the back, pressed on the metal and replaced it without paper. Basically i've done everything i've found in the threads, but I was hoping someone seeing this might have some suggestions.
thank you
Is your device fully CID unlocked? Or has it become re-locked somehow.
stuntdouble said:
Is your device fully CID unlocked? Or has it become re-locked somehow.
Click to expand...
Click to collapse
I bought the phone unlocked and what not, is it possible for them to become re-locked? It is still showing the hard spl 3.56 at boot screen, still behaving normally in every other light.
try another sim card to verify that it's not your old sim card which is incompatible some older cards are
rather then the problem being that your sim slot is defect
it coudl be your ribbon cable too.. that is the first symptom my sons Tilt got when the ribbon cable wentbad was it didn;t reliabley reconize sim cards... then it woudlwork if the keyboard was slid out... but not in.. it was wierd...
well i've come to the conclusion it's def hardware. i'm going to do some research on getting it repaired but i'll probably just look into getting a cheap fuze i guess it's time to move on. thanks guys.
The problem happens due to damaged SIM card flex cable which connect SIMCARD module to the motherboard of the TILT. I too had the same issue. Replacing it with a new Flex cable solved the problem completely.

HD7 Sim Card Error & Low Space Error

Good day folks
Have anyone encountered a sim card error or an internal storage error (low disk space) on your HD7s ?
And what solutions did you find or attempt?
I think I found one solution for this issue. But would like to see first if anyone beside me got this problem.
Regards,
Xeno
I also encountered sim card error. But no space error.
How did you managed to fix sim card error?
In order to fix this I had to unscrew the warranty sticker, so this means your warranty will be gone. (If you care about the warranty at this point anyway)
You need to follow Wolfman017 guide to upgrade the SD card, but you will need to take it up a notce.
You will need to remove the whole back of the phone, until you see the phone's board.
Once your remove the whole back, notice right above where you insert your sim card. There should be small black piece which connects the sim slot to the board.
Use your fingernails to pull it up gently. Then press it back down with your finger until it clicks properly. A bit of force but not too much.
Once done no need to assemble the whole phone yet. Just put the back cover and sim card, place back the battery and test.
Hopefully this fixes the issue.
Let me know how it goes for you. If it does take a couple of pictures of the process and post them in the thread.
Regards,
Xeno
Hello.
I have same problem. Can you make some photo of this process?
It did not help me. I'm not sure that I do everything right.
Excellent job mr Xenohart i confirm this work 100%
disassembly the phone ( you can search the video in youtube ) then only need remove the socket connector sim card board and put again. test and enjoy
Sim error
'' You need to follow Wolfman017 guide to upgrade the SD card, but you will need to take it up a notce.
You will need to remove the whole back of the phone, until you see the phone's board.
Once your remove the whole back, notice right above where you insert your sim card. There should be small black piece which connects the sim slot to the board.
Use your fingernails to pull it up gently. Then press it back down with your finger until it clicks properly. A bit of force but not too much.
Once done no need to assemble the whole phone yet. Just put the back cover and sim card, place back the battery and test. ''
Hello Xeno, i am wonder if you can show me some pictures of you doing this, because i can't understand to well, and i have this problem to ! I will like if you reply. Thanks

[Q] HTC One SIM Slot pin broke :(

So, it's stupid situation, and as i searched i'm not the first who have the same problem. So nano sim adapter got stuck in my phone aand when i was trying to get it out (alredy did) i broke something inside, when i shake phone i can hear it. I tried to look into the slot, i saw all 3 pins on their places (idk what i broke down) but still, when i insert sim it says no sim. On miui rom when I inserted sim it said no service (so is it alive?)
but after turning airpalne on/off it said no sim again.
I think when i tried to remove stucked adapter it lowered pins and they don't reach sim.. So the worst part now is teardown. Found video, http://www.youtube.com/watch?v=3hORFjKVr18 looks easy, but this phone was never disassembled, so the glue is strong. Also, new sim flex costs 4$, but i afraid to make it even worse.
I have a warranty, but it's from another country, but it should be accepted here. But will they repair, since it's my fault?
And any ideas how much replacement will cost?
No one responded. ookay.
So i installed viperx rom, when i insert sim nothing happens, when i remove it - "Sim card not detected" - "make sure that your sim is prorerly inserted"
So it's definately alive. I need to make better contact or somehow pull up pins.
Today tried to remove back cover with no success. Goes really hard and i left scuffs around housing.
So still i didn't get answer about warranty. Is this case under warranty?
Should i send it to official htc service?
okay. I disassembled my htc one. ^^
One thing left to do: remove screen to get that f*cking sim reader.
_RiVeRsIDe_ said:
okay. I disassembled my htc one. ^^
One thing left to do: remove screen to get that f*cking sim reader.
Click to expand...
Click to collapse
You shouldn't have done that. That completely voids the warranty. HTC might have covered the SIM tray replacement under warranty. Make sure u re-assemble the phone properly
raghav kapur said:
You shouldn't have done that. That completely voids the warranty. HTC might have covered the SIM tray replacement under warranty. Make sure u re-assemble the phone properly
Click to expand...
Click to collapse
i have unlocked bootloader, also it's my fault a bit. I have sent them email, but they haven't answered. Also nearest HTC center is in another country
I saw an almost complete housing (black or silver) on e&ay. Front (digitizer), back and simtray for a reasonable price (~38 usd incl. shipment).
It's a lot of work, but would restore your device in new condition.
it's possible to change sim slot only which costs 4$.
But there is no lcd and sim slot? I don't need it then.
Maybe someone knows , is sim slot soldered to phone? because i can see a flex and wondering how to remove it.
It was just glued. Now i'm going to order new adapter.

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