Hello!
Yes, it's right. I guess it's my turn to get the sudden death of my beloved Xperia Z1.
It's dead, but I don't think it's completely dead and I'm hoping for some help from tech navy's around here and from other people who got the sudden death issue so here's what happened:
I woke up early in the morning at around 8 am and the battery was at 9% and I had no time to put it on charger because I'm in a hurry, so I said I'll put it on charger in car same as always. I use the magnetic cable that I removed from the dock (cuz my sis lost my charging cable, I have to use my magnetic one every time) and I almost always charge my phone in the car with that cable. The phone was working perfectly so I locked the screen and connected the magnetic charger and the charging light didn't come on so I wanted to check if it's charging.... and found out that it's dead (no charging LED, not turning on, no Power + Volume up vibration, no nothing) so I went back to the house and put it on my mother's charger (Micro USB) and got a red LED light as if it's charging, but it's not. still doesn't power up and everything and yes, I've tried the reset button near the SIM card, nothing wants to work.
I took it to Sony service center later that day and they said it will take 3 days because of the traffic they're having, and I have no warranty because I bought it on release which is more than a year ago. After 3 days, they told me that it's a motherboard problem and it got water damaged (while the last time I put it in water was about 2 weeks before that day, and he saw that the white thing is red) and it can't be fixed pay some money and take a new one (just phone no boxing no nothing) and I said no thanks and took the phone to another shop and he checked it and told me that he can't fix it.
I cracked open my phone and I can't see any water damage in it, everything seems to be perfectly fine. I've tried everything I could think of, everything I read on the internet, but nothing seems to work, and the pc doesn't even notice that I connected my phone, I've tried connecting it in fast boot, and flash mode, but nothing works it just keeps the red LED light on. Disconnecting the batter didn't help at all.
I called Sony service center and asked them if I can buy a motherboard from them and they said that they don't even have replacement parts for any Z series phone because they're not authorized by Sony to repair the waterproof/resistant Z series phones (The service center here isn't Sony, but it's an authorized service center by Sony) so at that point I lost hope to get it repaired.
All that happened back in January, but now that summer is here, I want to fix it somehow. But I have no clue where to start, and I'm not sure how to confirm that it's the motherboard that's damaged. is there a way to find exactly where the problem is? I have a soldering iron and everything needed to repair the phone, all I need is to know where's the problem! I can buy parts off of internet, and I will if I need to, but I'm not gonna buy a whole motherboard from ebay because I simply can't trust that motherboard.
Sorry for the lengthy post, and thanks for any help you'll give.
Regards,
~J2C
Bump
Bump?
leave your phone for a weed and try to charge it . if your phone still led light I think your battery die not your phone .
Your battery is dead, if you have taken it apart already just buy a new battery or buy a micro usb lithium battery charger from ebay and hook it up to your battery (by itself) I posted about my experience here http://forum.xda-developers.com/xperia-z1/help/red-led-flashes-charging-solution-t3141345 If you have access to voltmeter you can check the battery voltage, it is like 2.6v or there abouts. Your phone will not charge a battery this far gone.
Nz
thaiminh40 said:
leave your phone for a weed and try to charge it . if your phone still led light I think your battery die not your phone .
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Click to collapse
Huh? I don't get it. btw we don't have weed here in my place.
notzippy said:
Your battery is dead, if you have taken it apart already just buy a new battery or buy a micro usb lithium battery charger from ebay and hook it up to your battery (by itself) I posted about my experience here http://forum.xda-developers.com/xperia-z1/help/red-led-flashes-charging-solution-t3141345 If you have access to voltmeter you can check the battery voltage, it is like 2.6v or there abouts. Your phone will not charge a battery this far gone.
Nz
Click to expand...
Click to collapse
I don't think that the battery is dead, because:
1- I get a STABLE red light when I put it on charger or connect it to PC.
2- I've tried a method that's said to revive a dead battery on a Z1 (or Z series) and it didn't work.
3- If it was really the battery, then this should've worked! But no, When I connect the motherboard with test point properly connected, the PC just doesn't recognize the phone.
Regards,
~J2C
Just2Cause said:
I don't think that the battery is dead, because:
1- I get a STABLE red light when I put it on charger or connect it to PC.
2- I've tried a method that's said to revive a dead battery on a Z1 (or Z series) and it didn't work.
3- If it was really the battery, then this should've worked! But no, When I connect the motherboard with test point properly connected, the PC just doesn't recognize the phone.
Regards,
~J2C
Click to expand...
Click to collapse
I followed all those methods as well and none worked for me either. Measure your battery voltage with a voltmeter, it is the cheapest way to verify if the issue is battery or something else.
Nz
notzippy said:
I followed all those methods as well and none worked for me either. Measure your battery voltage with a voltmeter, it is the cheapest way to verify if the issue is battery or something else.
Nz
Click to expand...
Click to collapse
Hello!
I finally got access to a multimeter today and checked my battery's voltage and it was about 3V so I can confirm that the problem is not the battery.
It must be some kind of hardware problem, and I don't think that you really did try the test point fix and you just said yea yea bla bla YOUR BATTERY IS THE PROBLEM! No, it's not.
Any other suggestions?
Thanks!
Regards,
~J2C
3v is still to low in my opinion
Sent from my C6906 using Tapatalk
notzippy said:
3v is still to low in my opinion
Sent from my C6906 using Tapatalk
Click to expand...
Click to collapse
I've charged it, and still not working.
Bumping cuz I want my good ol' Z1 back
I've experienced a "sudden death" once, it was really scary to me.
I've flashed a custom rom, rebooted and went to bed directly without waiting "android is upgrading" or whatever.
The next day I saw that my phone was not opening. There was no red led to indicate low battery, I plugged to charger for some seconds and didn't see a red light to indicate "charging" so it was weird to me. The solution was to charge it for more than 30 minutes and afterwards it went to 1%! Maybe you should try to charge with the cable like normally and wait for a while
Source: http://support.sonymobile.com/global-en/xperiaz1/faq/I-cannot-power-on-my-device/
Hope it works! 30 minutes was so long and worrying though :silly:
TFutoMaki said:
I've experienced a "sudden death" once, it was really scary to me.
I've flashed a custom rom, rebooted and went to bed directly without waiting "android is upgrading" or whatever.
The next day I saw that my phone was not opening. There was no red led to indicate low battery, I plugged to charger for some seconds and didn't see a red light to indicate "charging" so it was weird to me. The solution was to charge it for more than 30 minutes and afterwards it went to 1%! Maybe you should try to charge with the cable like normally and wait for a while
Source: http://support.sonymobile.com/global-en/xperiaz1/faq/I-cannot-power-on-my-device/
Hope it works! 30 minutes was so long and worrying though :silly:
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Click to collapse
Nope!
You obviously had a dead battery, and I've already left it on charger for 2 continuous days.
I clearly have a hardware problem. Probably a dead chip as the phone died the moment I connected the magnetic charger.
Just2Cause said:
Nope!
You obviously had a dead battery, and I've already left it on charger for 2 continuous days.
I clearly have a hardware problem. Probably a dead chip as the phone died the moment I connected the magnetic charger.
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Click to collapse
If u disasassembled your phone then simply disconnect battery, connect phone to pc (with disconected battery) with pressed volume button down, if phone working u should see blue led light (flashmode)-if this happen then your battery is fault (maybe not, try to flash stock rom if u see flashmode), if not then it is mainboard.
Dadovvv said:
If u disasassembled your phone then simply disconnect battery, connect phone to pc (with disconected battery) with pressed volume button down, if phone working u should see blue led light (flashmode)-if this happen then your battery is fault (maybe not, try to flash stock rom if u see flashmode), if not then it is mainboard.
Click to expand...
Click to collapse
I don't think that you actually read the first post, but no problem.
The computer doesn't recognize the phone at all, with or without battery. And I've posted a link a couple of posts back that leads to a "hard brick fix" thread and even that didn't work for me.
Anyways, I just tried what you told me to try, but no. No flashmode, no fastboot, no nothing.
Just2Cause said:
I don't think that you actually read the first post, but no problem.
The computer doesn't recognize the phone at all, with or without battery. And I've posted a link a couple of posts back that leads to a "hard brick fix" thread and even that didn't work for me.
Anyways, I just tried what you told me to try, but no. No flashmode, no fastboot, no nothing.
Click to expand...
Click to collapse
Yes i actually read your post but sometimes phone will not be able to connect with pc if battery is fault, it happens when user have Sleep of death, thats why i say to connect withouth battery to pc.
Related
What the heck is going on?
I'm pretty sure this has nothing to do with the ROM, because it did this with the factory ROM, Manila 2d and now WM6.5.
I turned the phone off, unplugged it, removed the battery. I put the battery back in, replace the cover and press the power button. Nothing happens. I plug the phone back in to the wall charger and put power, it turns on....for about 3 seconds then reboots and it would seem that it will do this for as long as I let it go. If I unplug the phone while this is going on, it will die.
The last time this happened, it took it about a day and a half to sort itself out. It almost seems like its a battery issue.
Any thoughts or ideas?
UPDATE!
I took the sim card out of the phone for a few seconds and the phone seems to be working now.... But its been up and running for about 20 minute now with no sings of acting up.
zz_3.14_zz said:
UPDATE!
I took the sim card out of the phone for a few seconds and the phone seems to be working now.... But its been up and running for about 20 minute now with no sings of acting up.
Click to expand...
Click to collapse
mine started doing that today. went to use the camera and it reset then when it came back on it said battery was drained(this happened around 1pm and i always get a full day out of battery) and reset. have it on a charge right now but will not turn on. took out battery and put it back in with no luck. i will try to fully charge battery and take out sim. if all else fails i will try to hard reset. thanks
kaiser won't turn on
LuXx said:
mine started doing that today. went to use the camera and it reset then when it came back on it said battery was drained(this happened around 1pm and i always get a full day out of battery) and reset. have it on a charge right now but will not turn on. took out battery and put it back in with no luck. i will try to fully charge battery and take out sim. if all else fails i will try to hard reset. thanks
Click to expand...
Click to collapse
tried to charge the pda all night the light stayed orange and never turned green indicating full charge. tried hard reset and when it goes in to prepare rom it shuts off like dead battery. when i plug in the pda to charge battery and then turn on the phone it freezes on splash screen. if i turn on phone then plug in to charge it acts like i havn't pluged in charger. is it the pda or battery?
I am not 100% sure on this, but to me it sounds like the battery.. and that is a MUICH cheaper option to test out... unfortunatly you ahveto wait for shippng typicalyl unless you have a friend who has the same phone.. I got 2 backups and a stand alone charger now... The other option could be your USB port... I have not heard this specific problem with them.... but I am a PC tech and have seen very simmilar problems with laptops... Usually the first think to for is the power port... Just like out phone, if the device is not on a flat surface and such when it is plugging it, it tweaks the port and it eventualyl breaks... on laptops it is not uncommon that when plugged in, the LEF wil light up saying it is getting power to charge, but it enver charges the battery, and even sometimes can;t power up the full system.. .It sort of sounds like this is what you phone is doing as well.. .If that is the problem the stand alone charger would work (my son broke off his usb all together and now syncs via bluetooth and jsut changes batteries.. he has 3 himself as well) If you search online, you can usualyl find a kti with a battery or 2 and a charger/dockign station for under $20US total. Good luck!
LuXx said:
tried to charge the pda all night the light stayed orange and never turned green indicating full charge. tried hard reset and when it goes in to prepare rom it shuts off like dead battery. when i plug in the pda to charge battery and then turn on the phone it freezes on splash screen. if i turn on phone then plug in to charge it acts like i havn't pluged in charger. is it the pda or battery?
Click to expand...
Click to collapse
Teej53214 said:
I am not 100% sure on this, but to me it sounds like the battery.. and that is a MUICH cheaper option to test out... unfortunatly you ahveto wait for shippng typicalyl unless you have a friend who has the same phone.. I got 2 backups and a stand alone charger now... The other option could be your USB port... I have not heard this specific problem with them.... but I am a PC tech and have seen very simmilar problems with laptops... Usually the first think to for is the power port... Just like out phone, if the device is not on a flat surface and such when it is plugging it, it tweaks the port and it eventualyl breaks... on laptops it is not uncommon that when plugged in, the LEF wil light up saying it is getting power to charge, but it enver charges the battery, and even sometimes can;t power up the full system.. .It sort of sounds like this is what you phone is doing as well.. .If that is the problem the stand alone charger would work (my son broke off his usb all together and now syncs via bluetooth and jsut changes batteries.. he has 3 himself as well) If you search online, you can usualyl find a kti with a battery or 2 and a charger/dockign station for under $20US total. Good luck!
Click to expand...
Click to collapse
Thank you for your reply! I have just ordered a new battery and will post my findings when it comes. Thanks again.
oh no
LuXx said:
Thank you for your reply! I have just ordered a new battery and will post my findings when it comes. Thanks again.
Click to expand...
Click to collapse
no luck with the new battery. still doing the same thing. please someone help me! Thanks
LuXx said:
no luck with the new battery. still doing the same thing. please someone help me! Thanks
Click to expand...
Click to collapse
tried bootloader and installed official att rom and never shut off. when it was finished with install same issues appeared. help
For anyone facing this issue I would not recommend wasting money on a new battery as this issue has been around with few users since the Kaiser "Tilt" first came out and I've never seen ANY reports that a new battery fixes this. People have bought new batteries, fully charged their battery from a docking station, tried their friends fully charged battery all with the same result. I had this power down issue a Looong time ago my first week in with the Kaiser and managed a fix and am using the same battery now. Although it seems the battery is not being fully charged it's important to leave it charging until you'd assume it's fully charged and get into bootloader mode and flash an official htc Tytn 2 rom. It should flash completely, and the fact that it does not die immediately as on normal boot indicates it is not the battery but the rom. It did take me the whole afternoon of Flashing, recharging and repeating before it finally kicked in. Also, from reading older posts, it seems most if not all users like myself fixed this by flashing the older official htc wm 6.0; worth a shot at least.
kaalgoosy said:
Also, from reading older posts, it seems most if not all users like myself fixed this by flashing the older official htc wm 6.0; worth a shot at least.
Click to expand...
Click to collapse
Yup, that is what I had to today (I hard reset, actually), with barely enough battery life to do this.
Then the bloody unit came up and was charging - amazing, really!
(Was using the official HTC 6.1 upgraded WindowsMobile OS)
here is my 2 cents....
I owned five Tilts, replaced four of them with warranty issues ... so i have faced this dilemma on at least two of them.
First see if the USB tongue is loose. To do this try to gently tap it with the stylus. If the tongue inside the USB port is loose then you will be facing rebooting and other issues and troubles in the future. The USB tongue gets used and jerked every time you connect your device to your PC or wired headset. If you are still under warranty and the USB connector tongue is loose I recommend returning the phone ( if you still can) and getting a replacement. There is no easy fix for a loose USB connection tongue as i have taken one apart and it is very difficult to repair or replace and very easy to mess it up further.
So, my advice to all Kaiser owners... be careful when plugging and unplugging your phones through the USB. Do it gently as the connectors are very fragile.
For those that have the above issues, I recommend using a separate battery charger tray, avoid plugging the USB as much as you can, and if you must, then administer extra care. The rebooting will stop if you plug the USB cable to the device and move it up and down a hair then holding steady. And most likely you will not get a full charge or even a partial charge. The biggest culprit to this problem is car chargers, and second, is inserting the stylus by mistake (when it is dark and hard to see) in the USB port instead of the Reset hole by accident.
hey,
I have an xperia black on the latest official rom. r3a (something)
just a few hours ago the phone was automatically switched off,
it was fully charged and it just went blank.
i tried switching it back on but no luck.
just one time it was powered on and was stuck at the XPERIA screen for 3-4 minutes and then again went blank.
when i connect to pc , my pc says usb device not recognized and keeps detecting my device.
now i have connected the phone to the wall and the red power led blinks after 20 seconds. when i press the power button the side leds dont blink or respond, just the top one blinks after 20 sec. the battery is cold.
i tried reinserting the battery alot of times and then put it back to chg for 30 mins, still no luck.
i searched alot but didnt find a solution. please help
hehe it is an expensive buy........
charge the battery using wall charger for the whole day and then turn it on - your battery must have died compleatly somehow and this happens to loads of people if the charge gets too low
comeradealexi said:
charge the battery using wall charger for the whole day and then turn it on - your battery must have died compleatly somehow and this happens to loads of people if the charge gets too low
Click to expand...
Click to collapse
but my phone was fully charged, i chgd it full an hour ago?
how come it drained in minutes?
and can u please tell me the thing with the red light? top led
i think its the same as the red light flash at the side because when this happened to me the same happened.
Is it an official battery that came with the x1?
and is it the official sony ericcson charger that was provided
comeradealexi said:
i think its the same as the red light flash at the side because when this happened to me the same happened.
Is it an official battery that came with the x1?
and is it the official sony ericcson charger that was provided
Click to expand...
Click to collapse
yes all original
i'd just leave it plugged in for a whole day and then see
comeradealexi said:
i'd just leave it plugged in for a whole day and then see
Click to expand...
Click to collapse
alright thanks
lets see
comeradealexi said:
i'd just leave it plugged in for a whole day and then see
Click to expand...
Click to collapse
hi there
i left it to chg for the whole night
aroung 12 hours
but no luck, still the same situation......
please help
PS!!
there is one change i have noticed, now the red led under the power button is on constantly when the cgrger is plugged in....
and it goes off after 10 mins
someone please help
hmm i guess you could try calling sony and see what they say but they might not be that usefull, i dont really know what to suggest since charging through the wall for ages usually fixes the problem :S
any one else have any ideas?
the red light under the power button is now constantly on,
what should i do now?
anyone help please???
no one ever experienced the same problem???
papa.khan123 said:
no one ever experienced the same problem???
Click to expand...
Click to collapse
No I haven't. But if this happened to me, I would be back at the place where I bought it in no time!
See if you can use someone else's battery to see if the X1 still works with that. This sounds like a seriously dead battery which needs to be replaced.
Good luck!
Calm down. Most people visit the forume once a day or less. You can't expect them to answer right away.
Your problem afaik is that the phone can't detect the battery. Read this and tell us if it helped you.
http://forum.xda-developers.com/showthread.php?t=452402
orelsi said:
Calm down. Most people visit the forume once a day or less. You can't expect them to answer right away.
Your problem afaik is that the phone can't detect the battery. Read this and tell us if it helped you.
http://forum.xda-developers.com/showthread.php?t=452402
Click to expand...
Click to collapse
thanks for the reply
i have already done everthing mentioned in that forum, but no luck
maybe it is a case of dead battery....
my question is , can the battery be dead instantly, because it was fully chged and suddenly it was all blank.?
papa.khan123 said:
thanks for the reply
i have already done everthing mentioned in that forum, but no luck
maybe it is a case of dead battery....
my question is , can the battery be dead instantly, because it was fully chged and suddenly it was all blank.?
Click to expand...
Click to collapse
I don't think that is possible. It probably is a hardware fault in the phone itself. Maybe a connector or something burned itself out. Unfortunatelly that can be fixed only by professionals.
My advice is to take the battery out for a couple of hours, then put it back and let it charge. If there is no response after the charging go to a repair shop .
Keep us informed on how it goes .
well i went to the company today, the one who deals with the warranty and they refused to take the phone under warranty saying that the phone looks drop dead, ( i have quite a few of them scrathes on the back)
i dont know how he asumed that it has been dropped, anyhow i was disappointed and took it to a local repair shop and they checked it with another battery and still no luck so they said they will have to flash the phone and it will be ok.
BUT!!!
when i came home i just blew on the battery terminal on the phone and inserted the battery and the phone switched on YESSSS!!!, but after some time it was halt again and was switched off, now sometimes it comes on and sometimes it doesnt, when ever i blow on the terminals it comes on otherwise it wont.
can it be the case of moisture inside the phone?
because the day it faulted, that day i was sweating and i had the phone in may pocket.
if yes please whats the solution.?
thanks in advance
ps
the phone is also very slow to boot
the screen is also flicking a little
the red light under the power button is telling u that the battery has run out. if u get it with a fully charged battery it either means the battery is dead (in the sense that if will never charge or hold its charge etc) or the handset is buggered. best bet is to phone SE and get the phone fixed or battery replace (u will probably have to send the phone and battery to repair but SE might have a way to test if its the battery or phone).
also there may be a prob with the connection from the handset to the battery.
hi, im new here so please be nice with me and bare with me, right my problem is ive just purchased a second hand sony xperia z the phone was working fully with no faults and I usually put and keep on charge over night to last me all day and this time I woke up in the morning and the phone was switched off with no response only a red led light I have tried all methods to fix this issue such as, volume+ and power buttons no response still then I was goin to try upgrade via flashtool or pc companion but for some unknown reason my laptop wont recognise my phone so im really stuck on what to do next its been nowhere near any water either 100%!! my very last option would be to take it into service repair but that could take upto 2 weeks and need my phone for work, ive also been told it could be hard bricked or have been diagnosed with sudden death but cant get into flash mode at all oh and I have also tried the charge the phone for 24 hours trick but still no response at all when this first happened it even took a good few hours for the red led light to come on when charging but now takes around 5 mins
can someone please help I would be very grateful for you time please take your time to read my post as full as possible
thanks in advance, I NEED HELP FAST, FAST, FAST!!!!!!
Download the Sony update tool click update phone it might say you have the latest version ,click restore phone
Aside from what suggested by juDGEY2k10 above (which should work), did you also check if your charger is working properly?
Try charging it with different usb source (...or another Z's charger if you can find one) with stable and reliable output (~ 1,500mA), let it charged for half an hour then see if you can turn on your phone. Please be reminder that the usb ports of some laptops may fail to charge since their power output may not be stable and sufficient enough.
Sounds very much like what happened with my first Nexus 4. Odds are the battery has decided to completely discharge itself to the point where nothing can revive it. How it happened for you, I've no clue, but the only remedy that can work is simply sending it in for replacement/repair, since you've already tried everything else.
i suggest changing another power source or charger. It does look like its out of juice and not able to to power on.
Maybe use your computer USB with the different cables to single out the problem.
do note that the phone needs about 5% battery to power up. So give it some time, maybe 30 mins to 45 mins and try to power it on again.
littopillo said:
Aside from what suggested by juDGEY2k10 above (which should work), did you also check if your charger is working properly?
Try charging it with different usb source (...or another Z's charger if you can find one) with stable and reliable output (~ 1,500mA), let it charged for half an hour then see if you can turn on your phone. Please be reminder that the usb ports of some laptops may fail to charge since their power output may not be stable and sufficient enough.
Click to expand...
Click to collapse
I have already tried the sony update method and my phone wont connect to the laptop at all it just stays on the red led light I had it connected to the laptop for about 2 hours lastnight hoping something would happen and it didn't
adamtan said:
i suggest changing another power source or charger. It does look like its out of juice and not able to to power on.
Maybe use your computer USB with the different cables to single out the problem.
do note that the phone needs about 5% battery to power up. So give it some time, maybe 30 mins to 45 mins and try to power it on again.
Click to expand...
Click to collapse
hi my charger 100% works I have tried it on an old phone and it charges that no problem im just stuck on what to do I have booked my phone in for repair but before I sent it off I wanted a few more opinions sending it for repair is my last option tbh thanks for your reply
Red LED of death = curtains. Just bad luck. Sorry for you man
Sent from my C6603 using xda app-developers app
I'd leave it plugged in for awhile and see if it turns on then
5worthington said:
I'd leave it plugged in for awhile and see if it turns on then
Click to expand...
Click to collapse
thanks for the reply but ive left it on charger for 32 hours an nothing happened
hello ive brick my phone several times and flashtool always help. which flashtool are you on? (the official sony flashtool dont work) did you install the flashtool xperia z drivers? have you install the adb drivers and andriod sdk tools?
Sent from my C6503 using XDA Premium HD app
Hi guys, I got an Xperia Z of one of my friends to try to boot it up, same boat as OP, black screen, red led, not recognized by pc (no fastboot, no adb shell, no FlashTool).
I tryed to charge also with my Motorola USB cable, no way.
Can we only send back to official assistance?
Try to dissconnect the batery then reconnect it, put it on charge and after a few minutes try to turn it on.
I hope it helps.
One thing to check: does the led come on when plugged in, then disappear when unplugged? If so its probably that the battery isnt charging. If the led stays on (red or other color) for some time after unplugging than it may be something else, the phone is holding power but not booting.
Youve tried hard resetting /shutting down I presume?
This is why I hate phones with sealed batteries, it was almost a dealbreaker in buying this but i gave it a go.
If its the battery and you dont have warranty or insurance (or its too expensive) you can replace it yourself with a little time and research.
I have the same issue, it's because the battery isn't able to hold a charge. This happened to me the day after the recent 4.2 update, I have yet to figure out how to get a warranty replacement as there are no sony stores where I live. However, it turned on briefly when I pressed the volume up and power button together. I saw that the battery was at 1%, I put it on standby to conserve battery but it just won't take a charge.
Same issue here with a family members phone, they want to give it to a friend but can't yet because it isn't working.
They got a new phone and left the Z just sitting on a desk. It eventually discharged but now they can't get it going.
I'm trying to fix it for them.
Red LED, no boot, connect to charger and just get a solid red LED. See how it goes I guess. Can't get it to show up when connecting to PC at this stage. Will try with the official Sony tool though.
Jenkss said:
Same issue here with a family members phone, they want to give it to a friend but can't yet because it isn't working.
They got a new phone and left the Z just sitting on a desk. It eventually discharged but now they can't get it going.
I'm trying to fix it for them.
Red LED, no boot, connect to charger and just get a solid red LED. See how it goes I guess. Can't get it to show up when connecting to PC at this stage. Will try with the official Sony tool though.
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HI,any update???
I have the same issue too...
I read.somewhere in other thread that putting in the usb then press the volume and volume up for 8 swcond, wait for an hour then try restarting.would work.
This had happen to me twice already, and the only remedy seems sending it to sony. Where they would charge it. But it took weeks though.
The phones dead... went into my phone shop they replaced for a new handset under breakdown (sudden death) no water damage nothing phone was 7 months old..
Sent from my C6603 using XDA Premium 4 mobile app
dsullivan7822 said:
The phones dead... went into my phone shop they replaced for a new handset under breakdown (sudden death) no water damage nothing phone was 7 months old..
Sent from my C6603 using XDA Premium 4 mobile app
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Did you go to a Sony store or service provider retail store?
Hey guys, i had some serious trouble here. My Z3C is now bricked (I'm not sure whether it's softbricked or hardbricked). The Rom is stock. I plugged the charger (magnetic) from 5pm and I went out for some works, and 3 hours late I returned home and found out that my device couldn't turn on. I've tried many ways like combo VL+ and Power, or Reset Button, but useless. Can you help me with this, thank you so much.
leonjun said:
Hey guys, i had some serious trouble here. My Z3C is now bricked (I'm not sure whether it's softbricked or hardbricked). The Rom is stock. I plugged the charger (magnetic) from 5pm and I went out for some works, and 3 hours late I returned home and found out that my device couldn't turn on. I've tried many ways like combo VL+ and Power, or Reset Button, but useless. Can you help me with this, thank you so much.
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does your pc recognize the phone when you plug it in w/ usb?
if not, then the phone is most likely dead and your best bet is to take it back to the store for a repair/replacement
meaniez said:
does your pc recognize the phone when you plug it in w/ usb?
if not, then the phone is most likely dead and your best bet is to take it back to the store for a repair/replacement
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well i've brought it to the store already. They connected it to PC, then the Sony/Xperia logo appeared on the phone, but the device still .... I don't understand, I used the stock ROM, no root, no bootloader,... but this brick problem still happened. And after scavenging the internet for solution, I found out that there were many users had this problem like I did.
hopefully my device will be fixed without being teardown or the waterproof ability will become weak.
leonjun said:
well i've brought it to the store already. They connected it to PC, then the Sony/Xperia logo appeared on the phone, but the device still .... I don't understand, I used the stock ROM, no root, no bootloader,... but this brick problem still happened. And after scavenging the internet for solution, I found out that there were many users had this problem like I did.
hopefully my device will be fixed without being teardown or the waterproof ability will become weak.
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Click to collapse
well if the phone responds when connected to a pc then it's not dead, which is good, so you can try to reflash the stock rom with sony Emma
meaniez said:
well if the phone responds when connected to a pc then it's not dead, which is good, so you can try to reflash the stock rom with sony Emma
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Well my phone is now awake, after a electrical stimulus process. The technician said my device's power was weak. Maybe I should buy a Z2a to use along with my Z3C, well, for precaution purpose.
And I used the stock rom all the time, and I still didn't understand what've caused this problem. But thanks for your great help man. I am really appreciate your support.
I'm really curious, what magnetic cable were you using when this happened?
Was it some cheap magnetic cable or Magnector X or some other?
what the heck is "electrical stimulus process"?
mine gone dead just after 2 weeks of usage. the service center mentioned that it was the motherboard and battery failure. so i guess the best part of the phone is the lcd, huh?
anotherdroid said:
what the heck is "electrical stimulus process"?
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What he probably meant is: if your battery is completely drained so that the circuit of the phone does not even recognize the battery anymore as to allow/start charging, it often helps when you connect the battery for a short time (few seconds) directly (without the circuit in between) to a power source/charger. This bings it back to life and charging it in a controlled manner via the phone charging circuit is possible again.
Well, in my case, my Z3C battery wasn't completely drained. I charged it when it was 17%, then I went out for about 3-4 hrs, and when I came home, the problem happened.
The store technicians figured out that my battery was hibernate, so they used high voltage electric to charged it, then it came back to life, just like we use electric shock method to save people.
Does it make any difference what is the charger?
well, I have just had the exactly the same problem.
And I can tell the magnetic charger cause this. I plug in with 65% battery left ( I charge it overnight as a habit) and In a morning it's completely dead ( like anyone who has this problem ). I was so panic ...
It could be the magnetic charge draw the juice out of the battery and make it completely drained instead of pump power to the battery, I guess.
can you please specify how to bring it back to life please !! thank you !!!!
---------- Post added at 01:00 AM ---------- Previous post was at 12:59 AM ----------
Tried connect it to my laptop and the pc companion cannot detect it !
So i was playing games on my xperia Z and heated up a little ( it usually does ) and then i closed everything and plugged in the charger and switched it off. I let it charge till 90% and i unplugged it. When i unplugged it charging light (notification light) didn't go away. So i hard reset it (power button + up volume) and phone switched off and charging light went away. But after that it is completely dead . Hard reset doesn't work neither does power button. Doesn't even go in a fastboot mode. Phone is 2.5 years old.
Some info:
bootloader unlocked.
rooted.
Rom: Resurrection 5.8.1 (7.1.1).
Can anybody tell me what's the solution ? Is the hardware broken somehow ?
EDIT: Now after few days when i connect phone to a laptop or charger red light comes up for 10-15 seconds and fades away.
I have a funny experience back then
Same problem like you. Phone suddenly dead, can't charge, if connected to computer has only 10 sec of red light and then dissapear.
The funny thing is, the battery connector was disconnected by itself.
Couple days before this happen, I changed my old battery to a new one.
Then I realized that maybe because I did not properly place the battery connector while changing the battery. lol.
Zerikwan said:
I have a funny experience back then
Same problem like you. Phone suddenly dead, can't charge, if connected to computer has only 10 sec of red light and then dissapear.
The funny thing is, the battery connector was disconnected by itself.
Couple days before this happen, I changed my old battery to a new one.
Then I realized that maybe because I did not properly place the battery connector while changing the battery. lol.
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So should i buy a new battery or open it up and see if the battery connector is disconnected ? And is the battery of c6602 and c6603 same ?
Really appreciate your help
Burhan777 said:
So should i buy a new battery or open it up and see if the battery connector is disconnected ? And is the battery of c6602 and c6603 same ?
Really appreciate your help
Click to expand...
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you can open the back cover to see if it just the connector problem or not before buying a new battery
note that you are responsible for your own action on your device.
I think its the same, because the different on both device are just LTE network.
Zerikwan said:
you can open the back cover to see if it just the connector problem or not before buying a new battery
note that you are responsible for your own action on your device.
I think its the same, because the different on both device are just LTE network.
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Sure i am responsible. i will open it up in few days and inform you of progress.