Database Develop

[Q] Help! Locked AT&T Moto X without anymore unlock attempts

Hoping for some help here. I'm a true NOVICE who bought a locked AT&T Moto X online. There were problems unlocking it and all attempts to unlock it using a code were used (not exactly my fault but it's a long story lol)
I've done some reading and I'm wondering if using JCase's ROCKMYMOTO method to root the phone using Cydia Impactor will also unlock it from the AT&T carrier?
(fyi I tried to install 'MotoRoot' and 'PwnMyMoto' but both were rejected — I'm assuming because the person I bought it from updated the Camera patch that nullifies the two earlier roots).
Any help would be great.

FooloX said:
Hoping for some help here. I'm a true NOVICE who bought a locked AT&T Moto X online. There were problems unlocking it and all attempts to unlock it using a code were used (not exactly my fault but it's a long story lol)
I've done some reading and I'm wondering if using JCase's ROCKMYMOTO method to root the phone using Cydia Impactor will also unlock it from the AT&T carrier?
(fyi I tried to install 'MotoRoot' and 'PwnMyMoto' but both were rejected — I'm assuming because the person I bought it from updated the Camera patch that nullifies the two earlier roots).
Any help would be great.
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Click to collapse
Bootloader unlock or sim unlock? Also, cydia? Isn't that an ios thing?

Pretty sure you are talking about the sim unlock which I know only gives a certain number to tries to get the proper code.
The only thing I can suggest is to plug the phone in so it has power and then let it sit at the code entry screen, with any luck after a number of hours it will again prompt for the code.

Steve-x said:
Pretty sure you are talking about the sim unlock which I know only gives a certain number to tries to get the proper code.
The only thing I can suggest is to plug the phone in so it has power and then let it sit at the code entry screen, with any luck after a number of hours it will again prompt for the code.
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It doesn't bring up the SIM unlock screen anymore even when I insert new SIM cards. It reads my SIM as I can use theSIM toolkit and see my phone# but there is always the 'No Sim Error' icon at the top line of the phone.

okay well I guess there is no solution to it then... too bad I was hoping somebody would've had a suggestion or perhaps even an easy fix.
A heads up, if anyone here is with AT&T and wishes to stay with AT&T for the life of a Moto X I'll be putting a sharp Blue/White with Red accents MOTO X up on EBay pretty soon. It works great except it is apparently now impossible to unlock it to another carrier.
Cheers.

FooloX said:
okay well I guess there is no solution to it then... too bad I was hoping somebody would've had a suggestion or perhaps even an easy fix.
A heads up, if anyone here is with AT&T and wishes to stay with AT&T for the life of a Moto X I'll be putting a sharp Blue/White with Red accents MOTO X up on EBay pretty soon. It works great except it is apparently now impossible to unlock it to another carrier.
Cheers.
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Did you try speaking with AT&T customer care? Surely there has to be a solution to this

Have you tried any of the codes from other Motorola phones that may bring up the unlock screen? I thought most of them still allowed you to unlock but forced you to wait a long time if too many incorrect codes were entered.
One of the codes I found was #073887*
Or leaving the phone phone powered up and turning airplane mode on and off after waiting a long time to see if the unlock screen will come back.
Even if you do root the phone it won't unlock it, the only way is the proper 8 digit code. I have unlocked two of them without a problem but they were Rogers Canada phones which seem easy(and cheap) to get unlock codes for.

anirudh412 said:
Did you try speaking with AT&T customer care? Surely there has to be a solution to this
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I havent talked to AT&T as I bought the phone second-hand off of EBay. Plus I believe unlocking voids the warranty so I don't believe they assist me with it.

Steve-x said:
Have you tried any of the codes from other Motorola phones that may bring up the unlock screen? I thought most of them still allowed you to unlock but forced you to wait a long time if too many incorrect codes were entered.
One of the codes I found was #073887*
Or leaving the phone phone powered up and turning airplane mode on and off after waiting a long time to see if the unlock screen will come back.
Even if you do root the phone it won't unlock it, the only way is the proper 8 digit code. I have unlocked two of them without a problem but they were Rogers Canada phones which seem easy(and cheap) to get unlock codes for.
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Thanks for some good suggestions I hadn't heard or thought of. So far no luck but I'm gonna keep trying.
I found a neat app on Google Play. It's for the Samsung Galaxy series call 'Galaxsim Unlock' and apparently once you download the app it'll do all the unlocking for you — ie. No entering the code yourself. That would seem to bypass my problem. I emailed the developer, 'Spocky', asking if there are plans to have an app like that for the Moto X and/or if he might know a solution to my problem. Fingers crossed!

FooloX said:
I havent talked to AT&T as I bought the phone second-hand off of EBay. Plus I believe unlocking voids the warranty so I don't believe they assist me with it.
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Click to collapse
Sim unlocking doesn't void the warranty. They should help if you still have service with them. If not, then don't bother. They don't care if you already switched to another carrier.

FooloX said:
I havent talked to AT&T as I bought the phone second-hand off of EBay. Plus I believe unlocking voids the warranty so I don't believe they assist me with it.
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Click to collapse
Lol... Sim unlocking doesn't void warranty. Who told you that? Its worth a shot giving AT&T a call since you don't have many options.
Sent from my XT1053 using Tapatalk

aooga said:
Sim unlocking doesn't void the warranty. They should help if you still have service with them. If not, then don't bother. They don't care if you already switched to another carrier.
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It's not that I switched service from them, it's that I bought the phone second-hand from someone who had AT&T service. It's IMEI is clean though. I reside in Canada so I couldn't get AT&T service as they don't offer service here. I don't think they'll help although I'll probably try to contact them since I have nothing to lose.

I'm starting to suspect that if I was able to put an active AT&T nano SIM in it then I might be able to get the network unlock prompt back by using some of the #codes like ##debug# or #073887*. When I try those with my Bell Mobility SIM it says unable to access network. I think I'll try purchasing a $10 or $20 pay-as-you-go AT&T SIM online and see if it nets me any progress. I don't want to sink too much money into something that might not work but another $10 won't really hurt. Otherwise, I was considering a trip to NYC the weekend after Christmas so I might have another reason to go.

FooloX said:
I'm starting to suspect that if I was able to put an active AT&T nano SIM in it then I might be able to get the network unlock prompt back by using some of the #codes like ##debug# or #073887*. When I try those with my Bell Mobility SIM it says unable to access network. I think I'll try purchasing a $10 or $20 pay-as-you-go AT&T SIM online and see if it nets me any progress. I don't want to sink too much money into something that might not work but another $10 won't really hurt. Otherwise, I was considering a trip to NYC the weekend after Christmas so I might have another reason to go.
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With any luck it will work, who knows what rules Motorola has in place with respect to unlocking the phone.
You probably already know this but if you buy another just grab a Rogers or Fido phone, there is no problem getting the unlock code. The Rogers/Fido version also supports 2600 Mhz LTE which you should have access to. The AT&T phone has the hardware to support 2600 Mhz but the 4.2.2 version has it disabled. The 4.4 leak enabled it but I don't know if the official release left it enabled or disabled it. The Rogers/Fido also allows bootloader unlocking which is great if you want to flash leaks, root etc.
I've been able to pickup both of my Moto X's for great deals on craigslist locally.

Steve-x said:
With any luck it will work, who knows what rules Motorola has in place with respect to unlocking the phone.
You probably already know this but if you buy another just grab a Rogers or Fido phone, there is no problem getting the unlock code. The Rogers/Fido version also supports 2600 Mhz LTE which you should have access to. The AT&T phone has the hardware to support 2600 Mhz but the 4.2.2 version has it disabled. The 4.4 leak enabled it but I don't know if the official release left it enabled or disabled it. The Rogers/Fido also allows bootloader unlocking which is great if you want to flash leaks, root etc.
I've been able to pickup both of my Moto X's for great deals on craigslist locally.
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The only thing ROGERS doesn't have is Moto Maker ...and my 'business', I suppose. I dealt with Rogers for years and finally had enough of their lousy customer service. Honestly, Bell is now getting on my nerves too. I suspect I'll be a Telus client in the next couple years haha

FooloX said:
The only thing ROGERS doesn't have is Moto Maker ...and my 'business', I suppose. I dealt with Rogers for years and finally had enough of their lousy customer service. Honestly, Bell is now getting on my nerves too. I suspect I'll be a Telus client in the next couple years haha
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I hear you there, I've never been a Rogers customer in my life. I was with Telus for 21 years, same account/number. Just recently switched to Koodo because of a very special plan and Telus was not interested in offering anything remotely close to reasonable. Of course Koodo is Telus so I didn't really move much, the joke is on them, I get more service for less money.

FooloX said:
The only thing ROGERS doesn't have is Moto Maker ...and my 'business', I suppose. I dealt with Rogers for years and finally had enough of their lousy customer service. Honestly, Bell is now getting on my nerves too. I suspect I'll be a Telus client in the next couple years haha
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Did you sort your problem out?

anirudh412 said:
Did you sort your problem out?
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No I am still unable to get the 'Network Unlock Code' prompt when I insert the 'foreign' SIM into the Moto X. My last chance will be a trip to Buffalo next weekend where I can try inserting an active AT&T sim (who it's locked to) to confirm it'll still work on AT&T and whether that'll be enough to get the code prompt to come back when I put a Canadian SIM in afterward. Once I at least confirm that it still works on AT&T then I'll sell it to an AT&T customer if I can't get it to work in Canada.

I am having the same issue. Although I have an AT&T SIM and forgien SIMs all active and can't get the prompt to show up.
I purchased a unlock code, put in the foreign SIM, got the prompt. Then put in the code (1 time), it said "invalid code" and disappeared. I cannot get it to show up at all again. Would love it if the #07.... or any worked but so far none I have seen or tried do.

entropy1980 said:
I am having the same issue. Although I have an AT&T SIM and forgien SIMs all active and can't get the prompt to show up.
I purchased a unlock code, put in the foreign SIM, got the prompt. Then put in the code (1 time), it said "invalid code" and disappeared. I cannot get it to show up at all again. Would love it if the #07.... or any worked but so far none I have seen or tried do.
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Hi there, I received a brand new Moto X from Motorola this week. I contacted their customer service and after they verified the SMEI number to confirm the phone was not labelled as lost, stolen or from a delinquent account, they gave me an email that contained a promo code for me to use Moto Maker and customize to the version of my choosing. They also provided me a Fed Ex label to mail in my old Moto X that was not functioning properly : )
I recommend contacting Motorola directly. Thanks.

What's the process to using this phone on ATT?

Hi I want to buy this phone, unlock it and use it for ATT.
I heard you cannot buy this phone off contract and that you must have a service with them. I hear people are just signing up for the service for one day and then cancel the day after.
Can someone explain how they did it?

pham818 said:
Hi I want to buy this phone, unlock it and use it for ATT.
I heard you cannot buy this phone off contract and that you must have a service with them. I hear people are just signing up for the service for one day and then cancel the day after.
Can someone explain how they did it?
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Click to collapse
Pay full price for phone up front and buy the smallest package. After 40 days cancel the service. Some stores will sell it out right without a plan, but you will have to do some searching and calling. I had to go to 3 different stores before I found one that would sell it out right.

I read LTE and 4G dont work so well when you take it back to ATT. I read somewhere.

chong67 said:
I read LTE and 4G dont work so well when you take it back to ATT. I read somewhere.
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Click to collapse
Results vary. Some say it works just as good

My LTE works perfect on AT&T.

My unlocked T Mobile Note 4 running on AT&T.

chong67 said:
I read LTE and 4G dont work so well when you take it back to ATT. I read somewhere.
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I thought the same thing. This is not the case with the Note 4. It was an issue with the Note 3 and previous devices in my experience.

martinezma99 said:
My unlocked T Mobile Note 4 running on AT&T.
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Who did you use to unlock it? im looking to pick one up and i'd rather not have to wait for tmobiles unlocking terms.

If you buy the phone out right you can unlock asap

bigmase23 said:
If you buy the phone out right you can unlock asap
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There's been conflicting reports about that.

I bought the phone outright. Paid $30 or so to cellunlocker to get an unlock code. Popped in AT&T sim and off I went. Still need to cancel Tmo service.

taphius said:
There's been conflicting reports about that.
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When you purchase the phone outright you now it and can unlock it.

I bought my Note 4 outright and purchased the lowest priced package I could. I unlocked it the first day I received it, inserted my sim card from Consumer Cellular and was up and running. However, I read that T-Mobile can and have blacklisted the IMEI of phones that don't comply with their terms of service. Since I didn't read the fine print when I bought the phone and service, I decided it would be prudent to go ahead and meet the 40 service requirement to get an unlock code (although the phone is already unlocked) rather than take a chance and have some T-Mobile manager with a Napoleonic complex blacklist the phone. Then I would be out of $800.00. I asked the customer care representative about blacklisting the phone if I didn't meet the 40 day requirement and she said it was possible. I wasn't willing to take that chance. I will pony up an additional $80.00 + dollars to have peace of mind.

cartertucker said:
I bought the phone outright. Paid $30 or so to cellunlocker to get an unlock code. Popped in AT&T sim and off I went. Still need to cancel Tmo service.
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Thanks

I preordered, got phone Monday the 13th.
I unlocked with cellunlocker.net 4 days later.
Been using it on AT&T since last friday. Called and canceled tmobile same day.
Easy as that.
Sent from my SM-N910T using XDA Free mobile app

bigmase23 said:
When you purchase the phone outright you now it and can unlock it.
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Click to collapse
Right but you make it sound like every T-Mobile store or reseller will sell you a phone outright with absolutely zero commitment of any kind like you walked in to buy a pack of gum or bought a nexus from google play store. There are conflicting reports about zero commitment purchases. The safer bet seems to be walking in with the understanding that you may have to agree to a month-to-month or prepaid contract that you can cancel a day or more later.

The best way i can think to explain it is as follows:
A few people have reported that they were able to buy it outright without service. Though many have been denied that option.
Some have implied that Tmobile then unlocked it.
A moderately safe assumption is that you can buy it with service, unlock it via third party service, and cancel your tmobile service the second u get your unlock code. This comes with the gray area of region locking and having to activate it on tmobile first to remove the region lock pior to unlocking. This can be a lengthy discussion, you might not care about region locking, I'll leave it at that, but read into it. I went this route, activated on tmobile for 4 days, then unlocked and cancelled. I say assumption because people are worried about blacklisting and T.O.S.
The most cautious method would be to wait out your 40 days per Tmobile T.O.S., in addition to the time it takes for them to send your unlock code, pay applicable fees, then cancel.
Hope this clears up the options a bit.
Sent from my SM-N910T using XDA Free mobile app

T-Mobile has the IMEI of phone they sell you in their records. I confirmed it when I called them and they read it to me for confirmation purposes. They sold the phone to you and they know everything about it. Guaranteed. If their records show the phone being used on another carrier without it being activated with them or unlocked by them then they can blacklist the IMEI of the phone. That phone will then be an $800.00 paperweight. They have done it before and a quick Google search will prove it. I'm not saying they will since that seems to be an unknown, but they can and the owner of the phone will have no recourse. I sure don't want to wake up one day and find out that my $800.00 phone is dead. I might very well be wrong, but I am not willing to take that chance after paying $800.00 for the phone. I'll pay for the 40 days of service.

I just bought my Note 4 full price from AT&T after calling about 30 stores in my area and finding one store with one black model in stock. I ended up paying less than full price because of some computer error that rung up the phone $749.99 instead of $825.99. They charged me the difference so I only paid $825 outright, after taxes. All in all, I saved almost $50 (difference in tax from $750 to $825). I still feel like it is ridiculous though that the AT&T model is $80 more expensive than TMo. Is it worth buying a TMO Note 4 with their baseball discount ($30 off) and trying to unlock it to use it on AT&T? Sorry for my long comment/question.

Bought mine from swappa in a sealed pack. Opened the phone, went to Cellunlocker.com and within 10 min had my unlock code. Works great on ATT

AT&T Next locked on new Nexus 6?? wtf

So, I just got a brand new Moto Nexus 6 from Motorola themself. New IMEI, never had ATT service and I try to unlock the thing and it say's I didn't fulfill my Next agreement or pay it off? WTF I just got this phone brand new and I can't even sim unlock it? What kind of BS are they pulling. Its not even blocked on anything or showing up as financed.

If you got it straight from Moto, it should be unlocked already.

liquidzoo said:
If you got it straight from Moto, it should be unlocked already.
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I got the device replaced. Its a ATT branded phone but still locked? I think it's some BS that ATT added so we can't unlock their phones.

lowridincrew said:
I got the device replaced. Its a ATT branded phone but still locked? I think it's some BS that ATT added so we can't unlock their phones.
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Click to collapse
If you're not on AT&T, call them up and ask them to unlock. It should be fairly easy to determine that you got the phone as a replacement and that you've never had AT&T service.
You may have to jump through a hoop or 2 (it's AT&T, wouldn't surprise me) but they should do it.

liquidzoo said:
If you're not on AT&T, call them up and ask them to unlock. It should be fairly easy to determine that you got the phone as a replacement and that you've never had AT&T service.
You may have to jump through a hoop or 2 (it's AT&T, wouldn't surprise me) but they should do it.
Click to expand...
Click to collapse
I'm prepared for them. I'm going to keep calm. This is the 2nd phone that said this. It says the device is clear on their bring your own phone esn check. I think they are trying to force me to get service with them. I had a Note 4 and it said the same thing.

This is deeper than i thought. My phone is a brand new ATT device and Motorola doesn't even know wtf is going on

Solved it. I had to go through Corporate and show them the invoice I got from Motorola and then I got the unlock code. It took 30 minutes. More reasons I hate AT&T.

Yea. They want you to activate for 30 days if paid for to give unlock. They a PITA.

T-Mobile Device Unlock App Says Not Recognized by Service Provider

I had to send my phone into LG for repair. I am a Prepaid T-Mobile customer. Since I got the phone back, whenever I try to open the app to check on Permanent Unlock (as I have done temp in the past), the app get this error when Connecting to NetworkL:
Device not recognized by your service provider. Please call customer care.
Well, I tried using chat service on their website and all that resulted in was the person thinking they should send in an unlock request for me. I knew this was wrong. Next day I get an email from the unlock dept telling me to use the app
Since I figure people here tend to be smarter than a telco tech support person, I would ask here before pursuing this further with Tmo.
This is in fact the same phone I sent in...I checked the IMEI, etc. Using the same tmo sim card.
Any ideas?
Thanks

I have gone through this with T-Mobile and LG. Because you are prepaid there is no account for you at T-Mobile. According to them, the new rules are: you must be active (have an account), have either spent $100 on your account or have purchased $100 to be used on your account, and be active for 40 days. So you could borrow someone else's sim card that is in good standing, post paid, older than 40 days, and has had $100 spent or is in the account. YES, this is extortion at it's finest! The only other way would be to find a verified seller that has a money back guarantee, who is willing to unlock your phone for a fee. The cheapest legit one I saw on the internet was about $55. NOW, you can use MetroPCS, T-Mobile, and Simple Mobile sim cards without unlocking your phone because Metro and Simple are MVNO's (subsidiary carriers that use T-Mobile towers. You CAN'T use AT&T, Verizon, etc. BUT you can't switch from T-Mobile to Simple Mobile. You can switch from T-Mobile or Simple Mobile to MetroPCS. I did it.

thevmax said:
I have gone through this with T-Mobile and LG. Because you are prepaid there is no account for you at T-Mobile. According to them, the new rules are: you must be active (have an account), have either spent $100 on your account or have purchased $100 to be used on your account, and be active for 40 days. So you could borrow someone else's sim card that is in good standing, post paid, older than 40 days, and has had $100 spent or is in the account. YES, this is extortion at it's finest! The only other way would be to find a verified seller that has a money back guarantee, who is willing to unlock your phone for a fee. The cheapest legit one I saw on the internet was about $55. NOW, you can use MetroPCS, T-Mobile, and Simple Mobile sim cards without unlocking your phone because Metro and Simple are MVNO's (subsidiary carriers that use T-Mobile towers. You CAN'T use AT&T, Verizon, etc. BUT you can't switch from T-Mobile to Simple Mobile. You can switch from T-Mobile or Simple Mobile to MetroPCS. I did it.
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Click to collapse
Hmm. I am sadly aware of tmo's FU to prepaid customers needing service, as I have experienced it as well.
But, before I sent it in this app did recognize my phone and would allow me to temp unlock. It is only since it came back from LG repair that it stopped working. This was a period of maybe 10 days.
One item I question, but imagine it is nothing is that under the battery next to the original label with IMEI, model, seriel, etc , they place another label that has a barcode with the imei numbers next to that LB (Leather Back). Above that is shows HB811LB, but then after that BT01 EU.
No idea what that was about but EU made me think Europe.

I am interested to know if and/or how you got this resolved. I am suffering the exact same issue with a T-Mobile LG V10 after sending it in for repair.

Same thing with me, i was able to get the prompt to temp or perm unlock before i sent my g4 off to LG. Phone came back same IMEI on sticker and on device after dialing *#06# I get the stupid message device not recognized by your service provider. Please contact customer care. I tried reinstalling the firmware, same firmware that was in there, didn't want to brick the phone again.... still nothing.

I had the same issue and Tech support ended up sending me a new device. I purchased a phone and it ended up failing during a software update and wouldn't boot. Had to send it into LG for repair. Got it back andnit wouldn't unlock with the same error. Tech Support had sent me a replacement device brand new not refurbished after about 2 phone calls complaining about it not recognizing my device in the unlock app.
Sent from my LG-H811 using XDA Premium HD app

motive said:
I had the same issue and Tech support ended up sending me a new device. I purchased a phone and it ended up failing during a software update and wouldn't boot. Had to send it into LG for repair. Got it back andnit wouldn't unlock with the same error. Tech Support had sent me a replacement device brand new not refurbished after about 2 phone calls complaining about it not recognizing my device in the unlock app.
Sent from my LG-H811 using XDA Premium HD app
Click to expand...
Click to collapse
Hmm nice to know, the only problem is i bought this phone from someone and I'm in Canada.

motive said:
I had the same issue and Tech support ended up sending me a new device. I purchased a phone and it ended up failing during a software update and wouldn't boot. Had to send it into LG for repair. Got it back andnit wouldn't unlock with the same error. Tech Support had sent me a replacement device brand new not refurbished after about 2 phone calls complaining about it not recognizing my device in the unlock app.
Sent from my LG-H811 using XDA Premium HD app
Click to expand...
Click to collapse
Maybe I should call them again. Last time I tried they basically said FU to me. They repaired it and that was that. Frankly, the only thing keeping me with these TMO arses is that I have a super cheap prepaid plan they no longer offer.

Of course my concern with them replacing the phone is that the replacement could have any of the other various issues that this LG quality control clusterF*** has.
Thinking along the lines of it being my last LG product instead. Maybe even sell it now before the flood and use my little LG Leon backup phone I bought when I initially sent this one in for service.And Maybe tell TMO FOOO too.

Whatever LG is doing when they are flashing phones back to stock after them being bricked, is really messing up the phones. I sent out another one and the IMEI is clear fully paid off and the device unlock app is pulling the same ****. I'm not impressed. T-mobile won't unlock the phone either because i'm not the original owner. There is no block what so ever on the phone. PURE B.S on T-mobile and LG's part.

On the phone with LG now. So far getting the same run-around. He is actually calling TMO support because he simply won't believe they can't fix it.
If I don't get a replacement, I may be selling this phone, done with LG for good and ordering a Moto X Pure or something
I don't mind a screw up by a company, but you best stand behind your product properly or foo you and your company, IMO.
Results of call.....Total Failure. The LG person pawns me off on a TMO person who asks for my number so they can call back. Instead, they just transferred me to a TMO support idiot who had no idea whatsoever about what was going on. Really sick of both these company's Bull****. Pretty sure this is my last LG product ever.
Decided to try again using Chat.
So annoyed with LG and TMO right now I may sell the phone and buy a Nexus 6p and Foo to all LG products in the future.

I think it has to do with LG's firmware they install. Can't see what else it can be. After installing the stock 10n firmware still getting the same error. Not sure what i can do, most likely i'll be selling the phone on swappa.

Masaker514 said:
I think it has to do with LG's firmware they install. Can't see what else it can be. After installing the stock 10n firmware still getting the same error. Not sure what i can do, most likely i'll be selling the phone on swappa.
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Agreed. Something they are doing when they flash their firmware is causing the problem. It is NOT T-Mobile (albeit their quality of service for prepaid customers sucks ass
And that is fine if they fix the issue. Now they are just being ****tards and I have about had it.
All I can say is that after the quality control debacle of the G4, you'd have to be a fool to buy a G5. I know I won't

Barsky said:
Agreed. Something they are doing when they flash their firmware is causing the problem. It is NOT T-Mobile (albeit their quality of service for prepaid customers sucks ass
And that is fine if they fix the issue. Now they are just being ****tards and I have about had it
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Click to collapse
The more i speak to t-mobile the more i hate them, who puts an unlock app on a phone? In Canada we buy a phone same day get an unlock code and call it a day. I'm sure people will be leaving t-mobile to go elsewhere.
Sent from my LG-H812 using Tapatalk

Masaker514 said:
The more i speak to t-mobile the more i hate them, who puts an unlock app on a phone? In Canada we buy a phone same day get an unlock code and call it a day. I'm sure people will be leaving t-mobile to go elsewhere.
Sent from my LG-H812 using Tapatalk
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Click to collapse
It's because that crazy ass John Legarde is a jerkoff and this is their way of screwing over customers on Sim Unlocking. They actually put something in there that disallows the normal way of sim unlocking, if you put CM on your phone that will prompt for an unlock code (I bought one cheap).
T-Mobile is just simply an ASSHOLE company run by a human freak of nature

Barsky said:
It's because that crazy ass John Legarde is a jerkoff and this is their way of screwing over customers on Sim Unlocking. They actually put something in there that disallows the normal way of sim unlocking, if you put CM on your phone that will prompt for an unlock code (I bought one cheap).
T-Mobile is just simply an ASSHOLE company run by a human freak of nature
Click to expand...
Click to collapse
I also heard that you cant root it put in the international rom, put in a foreign sim and it asks for an unlock code. After that the phone says unlocked but it actually isn't. I wish i knew for about development i'd tear one of the 2 phones apart and try to fet the partition that allows us to bypass the unlock.
Sent from my LG-H812 using Tapatalk

Masaker514 said:
I also heard that you cant root it put in the international rom, put in a foreign sim and it asks for an unlock code. After that the phone says unlocked but it actually isn't. I wish i knew for about development i'd tear one of the 2 phones apart and try to fet the partition that allows us to bypass the unlock.
Sent from my LG-H812 using Tapatalk
Click to expand...
Click to collapse
Hah. Well, I am just trying to have it work being totally legit. It has nothing to do with rooting and romming, that much know as the problem existed right out of the box from them. Also, before the repair, the app work 100% rooted or not.

duplicate. my bad.
I always wonder why that button says Edit/Delete, but you can never delete them. :laugh:

Well, I just ordered a Nexus 6p with Project Fi. If I like it I will port my tmo number to it and be done with LG....since fi uses tmo, I will simply be done dealing with them directly.
Not sure I see any downsides to this

Hah, decided to make one last attempt with LG tech support, this time via email. Besides explaining to them why their initial reply was wrong, I also told them I have pretty much given up on future LG purchases and that I have a nexus 6p on the way to replace this phone. Just got another reply and supposedly he is kicking it up to his manager. We will see what happens, but I am not raising my expectations. Nothing says I can't cancel the nexus 6p.

T-Mobile Pixel 4 XL is carrier locked, looking for unlock

Is there anybody who can unlock my Pixel 4 XL just like it was done with the OnePlus 7 Pro? I really appreciate if it's possible

Call them and ask for unlock, did mine last night with no issues

capsnbottles said:
Call them and ask for unlock, did mine last night with no issues
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Click to collapse
You paid in full? They don't wanna do it for me, I need a employee here on XDA who is willing to do it for me

SmileBigNow said:
You paid in full? They don't wanna do it for me, I need a employee here on XDA who is willing to do it for me
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Click to collapse
Nope, im on the jump on demand program. I told them I was leaving for work overseas and needed it asap like they have always done for me. Sweet talk them a little if you have to. Threaten to return it or something. Keep trying and eventually you will get someone cool, avoid the over seas reps at all costs though, they are useless

capsnbottles said:
Nope, im on the jump on demand program. I told them I was leaving for work overseas and needed it asap like they have always done for me. Sweet talk them a little if you have to. Threaten to return it or something. Keep trying and eventually you will get someone cool, avoid the over seas reps at all costs though, they are useless
Click to expand...
Click to collapse
Gotcha, maybe I'll try T-Force, will see how that will go

There a a thread I read today that showed 2 people unlocking a Verizon pixel by taking the sim card out and setting the phone up while connected to WIFI. They where able to check the unlock button then unlock with adb.

srimay said:
There a a thread I read today that showed 2 people unlocking a Verizon pixel by taking the sim card out and setting the phone up while connected to WIFI. They where able to check the unlock button then unlock with adb.
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Click to collapse
Just taking out the SIM card will make the option in settings available?

Apparently...

srimay said:
Apparently...
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Interesting

capsnbottles said:
Nope, im on the jump on demand program. I told them I was leaving for work overseas and needed it asap like they have always done for me. Sweet talk them a little if you have to. Threaten to return it or something. Keep trying and eventually you will get someone cool, avoid the over seas reps at all costs though, they are useless
Click to expand...
Click to collapse
I just did the same thing and they said no problem your JOD, whitelisted my number / device and going to the app doesn't work!! Tried a ton of times. He's calling me back shortly to verify working or not. Hopefully they get this right bc otherwise I'm returning and buying Google. Gotta have root.

You're looking for a carrier unlock to unlock to bootloader or to just have the phone Sim unlocked?
Either way you're at the mercy of your carrier. Until the phone is paid in full they legally don't have to Sim unlock it, and if it's never fully paid it will be blacklisted on all major carriers
Sent from my Pixel 4 XL using Tapatalk

Well TMO has no idea why it won't work. Device is listed as applicable for unlock and they claim it's good to go. Going to website on my account shows device as locked and eligible for unlock but will not unlock via TMO app. Technical support escalating to engineering as expedited. Guess we will see what happens from here. I've w feeling I'm returning this to TMO in favor of Google p4xl and I'll wait for op7t pro McLaren 5g to arrive on tmo for my jod

Ippolito1971 said:
Well TMO has no idea why it won't work. Device is listed as applicable for unlock and they claim it's good to go. Going to website on my account shows device as locked and eligible for unlock but will not unlock via TMO app. Technical support escalating to engineering as expedited. Guess we will see what happens from here. I've w feeling I'm returning this to TMO in favor of Google p4xl and I'll wait for op7t pro McLaren 5g to arrive on tmo for my jod
Click to expand...
Click to collapse
The app on the Pixel is broken, they have to do it manually on their side

SmileBigNow said:
The app on the Pixel is broken, they have to do it manually on their side
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Click to collapse
I've talked to 2 people now. Neither has been able to do it. They did yours?

I'm in this same boat of the unlock app not working. Device is eligible, IMEI whitelisted multiple times, still fails every time. I now have a support case with the executive response team and have been going back and forth trying to find a solution. They've had me swap the phone with a new one and issued me a new temporary plan on a different SIM, neither of which made a difference. There is clearly a problem with their unlock app not working with this phone. No one at T-Mobile seems to know what's going on.

So my device was unlocked remotely without the T-Mobile unlock app.
This only happened once I filed a complaint with the FCC. Other people have stated that they had their device unlocked within a couple days after filing a complaint with the FCC.
I received an email this morning from the FCC that they contacted T-Mobile to unlock my device under federal law requiring carriers unlock eligible devices.
A few hours later I got a notification stating my device has been unlocked (no T-Mobile unlock app required).
It's a shame you have to involve the government so companies follow the law. I was previously told the device unlock app was the only way to unlock my phone, obviously not.
I'd recommend anyone who is struggling with the unlock app file a complaint with the FCC. If you are eligible to unlock the device under T-Mobile's policy, they are required by federal law to do so.