[Q] Problems with Contacts Storage after latest official 5.1 update - X 2014 Q&A, Help & Troubleshooting

After the 5.1 update, i'm having some troubles with the contacts storage. I have a few problems, like:
- after the sync, I have a few duplicate contacts, wrong contacts picture and for some contacts are merged wrong...like 4-5 people merged in one contact
- if I hide some contacts (yahoo, skype etc) from contacts app, the modifications are not replicated in dialer app.
I already tried to reset my phone, clear data for dialer, contacts, contacts storage applications. Anyone else have this problems?

Same problem
I had the same problem. If you have all your contacts synced online, the original contacts should stay as it is on Google contacts which you can see in your gmail on your PC . So go to the apps settings and clear contacts cache. That should delete all your contacts except for the ones saved in your sim card. Remove your google account from your phone and then log in again. Your contacts should get synced with the ones in your gmail. I tried this and most of the contacts were fixed but there are still some which are merged. For those, go to their contacts on your phone and there should be a separate option in your options. The merged contact will get separated. But I guess you will to have to individually do that for the contacts that are still merged.

alexlacra said:
After the 5.1 update, i'm having some troubles with the contacts storage. I have a few problems, like:
- after the sync, I have a few duplicate contacts, wrong contacts picture and for some contacts are merged wrong...like 4-5 people merged in one contact
- if I hide some contacts (yahoo, skype etc) from contacts app, the modifications are not replicated in dialer app.
I already tried to reset my phone, clear data for dialer, contacts, contacts storage applications. Anyone else have this problems?
Click to expand...
Click to collapse
If you have Sync.Me or similar app uninstall it. I think it started to mix contacts after Facebook changed something in API making those sync apps useless.

Related

I want to root but have questions first!

Currently, I keep getting force close errors when sending messages and creating or editing contacts, I really want to fix this so I thought I might as well try and root my phone at the same time.
Here are my questions:
1. Should I fix these force close errors before I root my phone. If so, how?
2. Does rooting my G1 mean I'll lose my messages, contacts, etc?
3. Is there anyway I can save my messages, contacts, etc before I root my phone and reinstate them afterwards? (If they are lost in the process).
I hope my questions aren't too stupid!
Thanks!
Giggity giggity...... don't bother fixing the fc's, they would be fixed in the process. You will lose messages, call log, browser bookmarks, internal save apps, almost everything on your phone when you wipe it. Your contacts are synced with gmail and will auto restore, any apps you purchased will be availible for redownload in my downloads in the market, they are also linked to your gmail. Back-up wise, the only programs that I know back-up on root only or you have to pay for use. So you are **** out of luck there
Gridlock pretty much said it all. But I will add one thing tho, there are apps that will allow you to back up your sms first without root. Just go to the market and look up "backup" and you will see a bunch of apps that you might want.
If you are having FC while sending messages my personal opinion would be to not backup and restore anything that has to do with those messages. Just imo.
Make sure you have data sync turned on and you do a manual sync before you root to ensure you have an up-to-date backup of your contacts.
Menu > Settings > Data Sync > Menu button > Sync Now
Thanks for the answers guys. I've come across another damn problem now that I've been trying to back up my contacts. I have a bunch of numbers on my phone that appear to not be in any 'sync group'...I select all contacts in sync group and then make my contacts sync. I check my g-mail account and its just got all my e-mail addresses but not my phone numbers. When I sync My Contacts it sends only a few numbers. I can view "Contacts With Numbers" but I cant seem to sync them.
Also, when I select 'all contacts' to sync I get that damn red exclaimation mark.
In an attempt to sort this, I selected all my e-mail contacts in 'All Contacts' and sent them to a new group called 'E-mail'. Then I selected to delete 'All Contacts' expecting to retain them in my new 'E-mail' group and it deleted ALL my bloody contacts including 'My Contacts'. I've now lost the few numbers under 'My Contacts' (even on my phone somehow...) and all my damn E-mails!
Can someone please tell me how the hell I can sync "Contacts with numbers" onto my g-mail so I can root my ****ing phone!!!
Are the contacts you lost still on your gmail account if so it will prob just resync them and you still have your contacts on your sim card also well just the ones you had before you started using this phone. The most I ever backup is my app data, bookmarks always give me a fc on the browser when I restore. I don't worry bout contacts though since gmail handles that
Well this is my problem. My g-mail had none of my contacts! When I got this phone it was a fresh sim card with nothing on. I put all my numbers in by hand. My numbers were last (fully) synced on 27th Jan 09. Everytime I sync, I get My Contacts only. All the other numbers fail to sync, I'm guessing because they're not in any group. Even if I select all numbers to sync they don't go to my G-Mail. I had about 15 number sync in My Contacts (before I deleted the buggers). Now I'll have to get those back.
I need a way of putting all my numbers that aren't in My Contacts, into My Contacts to Google will sync them! I'm guessing this is because they were put into my phone because the update where Google made all newly entered numbers go into My Contacts...Hmm
Right, I've sorted it.
Downloaded an app from the the market place called ExportContacts. Worked like a treat. It wrote all my contacts to a .csv. Simply imported them on G-Mail. Added them to contacts, deleted all of them on my phone and re-synced. AT LAST I CAN ROOT!
Giggity said:
Right, I've sorted it.
Downloaded an app from the the market place called ExportContacts. Worked like a treat. It wrote all my contacts to a .csv. Simply imported them on G-Mail. Added them to contacts, deleted all of them on my phone and re-synced. AT LAST I CAN ROOT!
Click to expand...
Click to collapse
woot glad you got it to work and this is good info for general use as well

Double contacts

I just flashed my phone to jm6 and i noticed that my contacts are now doubled with another group from google, is there a way to prevent this in the future as i dont recall syncing with google contacts..
If you used a backup program to reinstall the contacts this can be a cause. Better to just resync the contacts fresh from the source.
Same goes for calendar entries.
In my case I was getting duplicates from Outlook and gmail.
I only use gmail now and a restore of the backup can cause duplicates as the program will resync as well.
So my fix was easy let it resync never restore the contact and Calendar from a backup.
i'm actually sort of in the same boat, but my case is slightly different
i'm trying to UN-duplicate all my contacts
calendar was a piece of cake, but contacts is way different as i sync them across MSN, Yahoo, Google
anyone know a good app to MERGE all duplicated/triplicated contacts into 1?
then i can wipe it from my MSN/google/yahoo and then sync the consolidated one back to Google/MSN/Yahoo

[Q] Overwrite google contacts with phone contacts - how?

I have a little problem. I just found out my contacts are corrupted after I tested a contact management application. Unfortunately, I only found out after some days, and after the contacts had been synchronized back to google.
The good news - I have a couple of nandroids and some titanium backups made before the contacts got corrupted. I can get back to the correct version.
The bad news - as soon as the phone syncs with google, the contacts get overwritten with the corrupted ones. I even tried clearing google contacts, and syncing, and all that got me was a empty contacts list both in google and the phone.
What I need - a way to force overwriting google contacts with the restored backup. I know I probably could go opening and updating each contact one by one (adding a space on the name or something like it) and that could work, tricking the synchronization engine to prefer the phone contacts to the google version, but I have over 600 contacts, with 150 with phone numbers; I'd rather not do that by hand.
Any suggestion?
Thanks!
Try this, Get all your contacts back from the Nandroid. Don't connect the nexus to your Google account just yet, goto the contacts in N1 & click on menu button choose to export to .vcf after that copy the .vcf file to your computer. Log into your Gmail account on the computer and delete all the Gmail contacts, then choose to import .vcf file from your computer to your Gmail account, once you've managed to get the contacts imported to Gmail setup your N1 to Sync to the Gmail account. That should do it. Cheers.
Thanks, but I had already tried that - and ended doing exactly that. The problem with that solution is that you lose all your groups, favourites, and starred contacts. Now I'm backing up contacts in gmail a group at a time, so I won't have this problem again.
jbbandos said:
Thanks, but I had already tried that - and ended doing exactly that. The problem with that solution is that you lose all your groups, favourites, and starred contacts. Now I'm backing up contacts in gmail a group at a time, so I won't have this problem again.
Click to expand...
Click to collapse
Bit of a pita I know but as far as I can see there's really no other way if you use Groups.
Sean_Dillon said:
Try this, Get all your contacts back from the Nandroid. Don't connect the nexus to your Google account just yet, goto the contacts in N1 & click on menu button choose to export to .vcf after that copy the .vcf file to your computer. Log into your Gmail account on the computer and delete all the Gmail contacts, then choose to import .vcf file from your computer to your Gmail account, once you've managed to get the contacts imported to Gmail setup your N1 to Sync to the Gmail account. That should do it. Cheers.
Click to expand...
Click to collapse
Actually, I'd try deleting all contacts off the phone once it's synched with Google (then sync again, obviously), THEN restoring the .vcf
while syncing my phone contacts with my google account, i want to keep changes made in my phone directory and over write these changes in my google account. currently it is other way round. my old contact details keep on copying in my phone when ever i sync. specially if any one has changed his address, i make this change in my phone and i want it to happen to my contacts google accounts also when i sync. but it is not happening. seek your help

Titanium Backup is scary, how do I work it?

What do I WANT it for, exactly?
Secondly, I just want to backup my contacts because Google Sync won't Sync my contact photos. I want my contact photos to save. Do I... backup the contact app?
Tibo is for flash junkies who like to flash roms like crazy It basicly restores your apps without loosing any data. My google sync works fine It saves Pictures with contacts.
I personally don't like to backup becouse for some reason when you update those aps that were restore dont work or it downloads and hangs. But to each its own.
chibixzero said:
Tibo is for flash junkies who like to flash roms like crazy It basicly restores your apps without loosing any data. My google sync works fine It saves Pictures with contacts.
I personally don't like to backup becouse for some reason when you update those aps that were restore dont work or it downloads and hangs. But to each its own.
Click to expand...
Click to collapse
I just want my contact pictures to save to my contacts, and for my contacts to be saved to Google.
To backup your contacts to your phone you could just click menu from the contact list and select export.
To backup them with google you just have to select the option Sync Contacts under Settings -> Accounts & Sync -> your gmail account
it is usually selected by default though...
after that, wait for it to sync and check your google account from your computer and go to contacts to check if they are there
the pics are backed up as well; they will not show on the contact list on your gmail account, but click on a contact and it will show you the picture
just as easy as that, if you flash/change/etc your phone, when you put your google account afterwards it will download all your contacts with their pics from google
rastanthology said:
To backup your contacts to your phone you could just click menu from the contact list and select export.
To backup them with google you just have to select the option Sync Contacts under Settings -> Accounts & Sync -> your gmail account
it is usually selected by default though...
after that, wait for it to sync and check your google account from your computer and go to contacts to check if they are there
the pics are backed up as well; they will not show on the contact list on your gmail account, but click on a contact and it will show you the picture
just as easy as that, if you flash/change/etc your phone, when you put your google account afterwards it will download all your contacts with their pics from google
Click to expand...
Click to collapse
It's never synced with my account. Never.
I have a video for this please check out my thread...
http://forum.xda-developers.com/showthread.php?t=877652
From what I can tell google does not sync a contact if it dies not have and email address. If I am wrong can someone tell me how to do it/ I have created contacts under google on my phone that do not have emails and they do not show up in my Google contacts on my computer. Google does not sync any of your "Phone contacts", at least not on my phone
Try going into Settings -> Accounts & Sync -> your gmail account again and this time press the menu button and click Sync Now.
Thanks! I tried but it did not work.
Something is wrong with your phone. On mine, every contact entry that I made on the phone shows up on my gmail contact list. Some don't have email addresses at all.
you could also try to make a backup by exporting the contacts, flash a new rom and try to sync again
are you on stock or on a custom rom?
visitador02 said:
Something is wrong with your phone. On mine, every contact entry that I made on the phone shows up on my gmail contact list. Some don't have email addresses at all.
Click to expand...
Click to collapse
Are your contacts saved to your phone or Google. My Google contacts sync, phone contacts do not. Google contacts without email don't sync either.
LBCaptivate said:
Are your contacts saved to your phone or Google. My Google contacts sync, phone contacts do not. Google contacts without email don't sync either.
Click to expand...
Click to collapse
I am confused. Why would I need Google Contacts to Sync?
I have no Google Contacts. I copied all my SIM Contacts to my Phone. From there on out, how to make them Google Contacts, I'm at a loss.
I don't need my Google contacts to sync since they sync fine. It is the contacts that are saved to my phone that will not sync to google. I do not want to backup my contacts to the sim card since some of them have multiple #s. When you backup to the sim card each phone number under one contact is saved as an individual contact giving you multiple entries for one contact. My phone is still stock. I did a master reset to see if it would help with the shutdown issue, which by the way, did not help. It just created problems with all my contacts. Some were lost and others now have the wrong numbers associated with them. The only contacts that stayed the same were the Google contacts. The phone contacts were all messed up. I plan on getting the phone replaced under warranty and don't want to go through the headache of having to redo all the phone contacts again.
Just looking for a way to completely backup a stock phone. AT&T address book is useless now because of the JH7 update.

duplicate contacts?

I have approx 300 contacts, and out of the sudden, it's now 500 because of duplicated contacts. Weird thing is the "extra" contacts are ONLY numbers. How can I remove those duplicated ones?
I did factory reset, synced, but still get those extra numbers. Help?
Are you syncing your contacts to your gmail? If so are there duplicate in gmail as well?
Yes, they are duplicate numbers without names in gmail.
duplicate contacts
Go to your gmail acct and look under contacts, select all the contacts and look for an option called "merge contacts". That should do the trick.
The phone restores the contact from your Gmail, so no matter how many times you wipe your phone, it'll still be there if you set up syncing with your Google account. You need to delete the contact you don't want from Gmail or in the phone manually.
Go on your computer, gmail, my contacts, and fix them up. The phone syncs exactly whatever you have in the my contacts sub group.
You only need to do this once, and forever on any android phone you usb will be perfect with your contacts.

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