[Q] Sleep O Death... Help! - Xperia Z3 Compact Q&A, Help & Troubleshooting

A lot going on here. 2 month old Z3. Tried all the possible fixes from the other sleep of death thread and nothing works.... Went to sleep listening to a pocast with over 50% battery. Woke up and phone was dead. The only thing that happens is 1) A solid Red light displays when plugged in (via. USB), 2) It vibrates when I press the reset button inside the SIM flap when plugged into USB. Any suggestions, I'm dreading having to deal Sony over this again. Their customer service had me do a software repair via. PC "Companion" that did not work either. Thanks in Advance for anything you might think of.

New Development
The phone screen is flashing "Experia Sony"... Otherwise unresponsive... Red light is gone weird... Tried Sony "Companion" but was told that I need 80% battery to do anything... Argggh.

Related

Xperia Wont Turn On

Ok.I seem to be having a problem that is relatively common. My Xperia battery died and wouldnt charge.
Getting the constant red light on power button when charging.
I read other peoples experiences on various forums and tried both hard and soft resets. Tried holding the volume down and power button. Tried taking the battery in and out whilst charging multiple times.
Nothing worked
Phoned vodafone and got them to send a new battery out & the exact same thing happens with that. Nothing
So on reading there isnt enough voltage through the fone to charge i bought a wall charger that the battery sits in on ebay. which has a 4.2v or 8.4v output.
It has went green indicating the battery is now charged. Yet the phone will still not turn on, enter bootmode or hard reset
I can send it back to Voda for repair but i would lose all my photos & numbers. I know its not completely dead as when i plug it into the pc via usb even though it doesnt turn the handset on widows does agknowledge that something has been plugged in
HELP PLEASE !!!!!
if your battery power lvl is too low ur xperia wont start just let it charge for 5-10 min and try again
Hello,
There is someone else here who posted about this problem about two days ago, maybe you could find his thread and see if he solved his problem.
I had some problems with my phone going dead aswell. Now I have a custom ROM and it does not happen anymore...but you will loose all your data with that method aswell (oh and your phone needs to be able to go too bootscreen in order to flash a ROM)
Good luck!

Xperia T won't charge when switched off

I have Xperia T on official 7.0.A.3.195 firmware.
It is not rooted and boot loader is locked.
Problem is the phone won't charge when it is switched off and I guess that is not good because none of my previous Sony/Ericsson phones behaved like that.
I have read somewhere that this behavior is specific for some versions of CWM, but obviously that is not the issue with my phone.
Also I have found that problem could be related with chargemod file in phone/system/bin, which should be changed, so if someone can send me that file I can try to solve it that way.
Anyone else with xperia T experiencing this issue?
Any other idea how it can be solved (I have already tried factory reset)?
Thanks.
dskoric said:
I have Xperia T on official 7.0.A.3.195 firmware.
It is not rooted and boot loader is locked.
Problem is the phone won't charge when it is switched off and I guess that is not good because none of my previous Sony/Ericsson phones behaved like that.
I have read somewhere that this behavior is specific for some versions of CWM, but obviously that is not the issue with my phone.
Also I have found that problem could be related with chargemod file in phone/system/bin, which should be changed, so if someone can send me that file I can try to solve it that way.
Anyone else with xperia T experiencing this issue?
Any other idea how it can be solved (I have already tried factory reset)?
Thanks.
Click to expand...
Click to collapse
If you have not tampered with the phone I would be unhappy with it and take it back to the shop for a replacement.
Or you could repair in pccompanion.
Mine wouldn't charge properly when it was on and I just got it tonight and then when it was off charging was on and off like it was getting unplugged and plugged in again I pressed the power button and now I think it's charging but it didn't turn on I hadn't brotherd to press the power button again just yet
Sent from my LT18a using xda app-developers app
Torres77an said:
Mine wouldn't charge properly when it was on and I just got it tonight and then when it was off charging was on and off like it was getting unplugged and plugged in again I pressed the power button and now I think it's charging but it didn't turn on I hadn't brotherd to press the power button again just yet
Sent from my LT18a using xda app-developers app
Click to expand...
Click to collapse
Charging on and off loop happened to me as well at first, then I unplugged and plugged the charger again, but nothing was happening.
After I switched the phone on it started to charge. Now it charges normally when phone is on, but still noting when phone is switched off.
I have also tried firmware repair in PCC and it didn't help, so I think I will return it to the shop and ask for replacement.
dskoric said:
Charging on and off loop happened to me as well at first, then I unplugged and plugged the charger again, but nothing was happening.
After I switched the phone on it started to charge. Now it charges normally when phone is on, but still noting when phone is switched off.
I have also tried firmware repair in PCC and it didn't help, so I think I will return it to the shop and ask for replacement.
Click to expand...
Click to collapse
I had exactly the same problem. I got mine on 3rd Oct, and after about 7 days of use, I discharged the battery to 0% and it automatically turned off. Since then it refused to charge when power off, and as I have 0% battery, it cannot be turned on, making the phone totally unusable!
I finally managed to get it work again, here's the steps if you also find your phone dead.
When 0% battery and auto power off, if you press the power button, the LED light should flash quickly a few times and off.
Now press and hold the power button and when LED is still flashing, plug in the charger (use wall charger not USB on PC). You should remain holding the power button, otherwise the LED will turn off and no charging again.
After about 5 min, it will be charged to a minimum amount required to boot and the screen will be turned on. Now press the volume up key while still holding power button to reset the phone.
I saved my phone just like this, but even now it still cannot charge when power off. Searched this forum and some say it can be fixed by changing the chargemon file? It would be much appreciated if someone can share it.
Thread moved. Please ensure you post in the correct sections in future as all questions belong here in Q&A.
Thanks
AvRS
Just to inform you that in the end I have sent my phone to the service center and thay had to open it, remove battery and connect it again.
After that it was possible to charge the phone when switched off. I got it back now and it still works OK. Hopefully it will stay like that.
Shame on you SONY
dskoric said:
I have Xperia T on official 7.0.A.3.195 firmware.
It is not rooted and boot loader is locked.
Problem is the phone won't charge when it is switched off and I guess that is not good because none of my previous Sony/Ericsson phones behaved like that.
I have read somewhere that this behavior is specific for some versions of CWM, but obviously that is not the issue with my phone.
Also I have found that problem could be related with chargemod file in phone/system/bin, which should be changed, so if someone can send me that file I can try to solve it that way.
Anyone else with xperia T experiencing this issue?
Any other idea how it can be solved (I have already tried factory reset)?
Thanks.
Click to expand...
Click to collapse
I bought my XPERIA TX today, I have the same problem.the most issue is when your phone is off then it will not charge at all and LED charging will not work.
You have to switch on the phone and then it starts charging.
This is a big fault of SONY and now I understood why SONY is loosing reputation in mobile market.
I have the latest firmware of 7.0.A.3.220
Like 2 weeks ago my xperia t wouldnt charge too. Fix it then like they said here with a hard reset, volume up and reset. But yesterday i had the problem back. The charger was like on and off cause my notification was busy saying "unplug from socket to save energy". I unplugged the charger from my phone and like 3 seconds later it was BOOM, with a nice flash and my charger died taking out a fuse too. Luckely i just took out the charger, dont wanna know what could have happened if my phone was still on the charger when it short-circuited.
So if you have the same problems.. watch out!
AW: Xperia T won't charge when switched off
Hi, i had the same issue with my Xperia T.
Disassembleing the case and disconnect the
battery for a few minutes solved the Problem
in my case.
Sent from my LT30p using xda premium
How to open the TL?
I have been looking for a way to open my TL can have you any clue as how to so that? I need to remover the battery like you said to get the phone to start charging again.
Get It Replaced!
If your phone is doing this either call Sony +1-877-7XPERIA (1-877-797-3742) and explain what is going on. You're going to need the info from the pull-out tab found in the SIM/SD bay. It will take a few weeks and some Shipping money. OR your provider will probably replace it for free if you can get it to fail infront of them. (PROTIP: Let it die while using it and do not plug it in for a while)
Your phone will very likely get worse until it fails completely. My experience is here: http://forum.xda-developers.com/showthread.php?p=43383759#post43383759
Your phone SHOULD charge like every-other phone. If it is acting funny get it replaced ASAP
I keep coming back to these threads whenever my Experia T is acting up again. I finally bit the bullet and went the hardware way as described in other posts in this thread and also in a comment on Youtube https://www.youtube.com/watch?v=KWox7kCygRE
"In the end I fixed this problem by removing the back cover (one screw in where the SIM card goes) and detaching the battery supply from the phone. After a minute or two I reattached the battery supply (its a little yellow tab beside where you plug in the charger) and put the cover back on, plugged into charger and it started charging as normal."
It's surprisingly simple, to be honest.
Did you manage to modify the chargecom file to enable charging while in sleep?
Cheers

[Q] Xperia Z, Hard Brick after battery drained

Hello, just about to pull the trigger on a new xperia ZU, but i wanted to see if anyone had any tricks for me to try on my Xperia Z. I was running near the latest CM 10.2 without issues for awhile now. Last night while i was bowling the battery died( nothing new happens all the time to me ). When i returned home i hooked it up to the wall charger for about 30 minutes, came back and still no life. I have tried multiple chargers and multiple cables with no luck. Device has been plugged into power all night and all day so far. When i attempt to power on with it unplugged i get the 3 pulse red led. When i hit the power button with it plugged in all i get is a solid red LED. Nothing more, nothing less. Cant get into recovery or anything. Most of the time a hard brick involves a mis flash or something along those lines....any idea what could have happened to mine?
alaskan84 said:
Hello, just about to pull the trigger on a new xperia ZU, but i wanted to see if anyone had any tricks for me to try on my Xperia Z. I was running near the latest CM 10.2 without issues for awhile now. Last night while i was bowling the battery died( nothing new happens all the time to me ). When i returned home i hooked it up to the wall charger for about 30 minutes, came back and still no life. I have tried multiple chargers and multiple cables with no luck. Device has been plugged into power all night and all day so far. When i attempt to power on with it unplugged i get the 3 pulse red led. When i hit the power button with it plugged in all i get is a solid red LED. Nothing more, nothing less. Cant get into recovery or anything. Most of the time a hard brick involves a mis flash or something along those lines....any idea what could have happened to mine?
Click to expand...
Click to collapse
It might be the battery...
Its not advisable to full discharge the battery but it seems that u did it a few times..
The battery might not take any charge as the red indicator means low battery...
Tried a new battery,i know after removing the rear panel n say good bye to water resistance but is worth a try...
Or u can send it to me for free if u wanted to throw it away...
hope this helps...
Had the same thing happen
I had the same thing happen to me. From what I read trying to troubleshoot it seems like the Xperia phones in general can take 30 minutes + after a full battery drain to even register that a charger is connected. I would try just connecting it to the Sony charger for a few hours and see if that works.
There is also a tip about holding down the power button when plugging in the USB charger and continuing to hold the power button until the phone turns on. Unfortunately, can not find the original post right now. EDIT: Found it. http://talk.sonymobile.com/t5/Xperia-T-TX/Xperia-T-Wont-Charge-Turn-On/td-p/252686/page/4
In my case the red light would not even come on when the charger was connected but would come on if I held the power button down while connecting the charger. After I did this for a couple minutes the phone booted and has charged normally ever since.
So its a mixed bag. Try just charging it for a while on the Sony charger or wall charger (not USB). Or try the power button trick.
Lesson I learned is I will not let the battery completely drain again.
Ahhahha it came back alive! I had tried pretty much every trick that has been suggested and it just wouldn't charge or start to boot. Left it on the main charger again last night and still no luck this morning. Again I decided to plug it into my computer's usb port( I did this multiple times already ) and I hit the power button, a backlight came on!!! and then sure enough there was the free xperia logo! I have no idea why it finally decided to power on, but its showing 1% battery so it was truly not charging any of the times it was left on a charger, computer or mains. Thanks for the responses guys, I appreciate it!
I know this thread is pretty old. But I'm having the same trouble. Xperia Z got bricked after battery drain. It wont recognize charging, i kept it on charge two nights in a row now. It did show a red LED while charging for some time and nothing else, but now its back to being stone dead. tried holding down the power button trick, didnt budge. I thought you can only hardbrick it by doing a wrong flash/update. dont know what happened in this case. is there anything else I should try or just take it to a shop and ask to change the battery?
twin#01 said:
I know this thread is pretty old. But I'm having the same trouble. Xperia Z got bricked after battery drain. It wont recognize charging, i kept it on charge two nights in a row now. It did show a red LED while charging for some time and nothing else, but now its back to being stone dead. tried holding down the power button trick, didnt budge. I thought you can only hardbrick it by doing a wrong flash/update. dont know what happened in this case. is there anything else I should try or just take it to a shop and ask to change the battery?
Click to expand...
Click to collapse
man, try with a new battery, here in my country cost 14 euro . Or go in a service or buy a multimeter and measure the current of ur battery. Normal they from service will give u electrosock to bring it to life. And if will dont work i think u must sell it on piece and buy another
Same problem with my Z3 Compact: one day phone became hot and started to discharge rapidly and when battery became empty, cannot charge and cannot boot, only red LED is ON. I changed the battery and phone booted again. BUT when battery was discharged completely, phone cannot boot again, only red LED is on when trying to charge.
Looks like something wrong with motherboard is happening...
Xperia ZL battery completely drained, not starting up
I know this thread is old one, but I am having issue with my Xperia ZL. Its battery drained to zero and then whenever I plug in my charger, screen starts, Xperia Logo pops up, red light also starts and suddenly everything goes off. This goes on and on infinite number of times. Phone heats up but it doesn't turn on. I had issue with my battery, a couple of months back, so I replaced it with new one. If anybody has any solution about this, please let me know.
xperia z bootloop
im stuck on bootloop and apps keep on optimising through the cycle. phone overheats too .. how do i sort this one out? ..might it be a bad battery? any help on this

[Q] Phone bricked, red led flash twice

So I have my Z1 for 5 weeks now and I used some times in my pool in home to take some pictures, I've always been cautious with the flaps and everything, I even immerse it in rice overnight when I use it in water just to be safe. Today I used normally, took some pics with girlfriend, everything worked great, after taking the pictures I left it on the table and about 1 hour later I tried to use it and it was blank (me and the phone were completely dry by that time). If I connect to wall charger or USB the led flash red twice and then blanks. I'll leave overnight charging now but I have no idea what to do. Tried turning off using the red thingy, turning on holding volume up or down but nothing works.
Can anyone help or I will have to send it for warranty?
Oh, and I checked and not a single drop of water entered the phone (apparently).
Valforte said:
So I have my Z1 for 5 weeks now and I used some times in my pool in home to take some pictures, I've always been cautious with the flaps and everything, I even immerse it in rice overnight when I use it in water just to be safe. Today I used normally, took some pics with girlfriend, everything worked great, after taking the pictures I left it on the table and about 1 hour later I tried to use it and it was blank (me and the phone were completely dry by that time). If I connect to wall charger or USB the led flash red twice and then blanks. I'll leave overnight charging now but I have no idea what to do. Tried turning off using the red thingy, turning on holding volume up or down but nothing works.
Can anyone help or I will have to send it for warranty?
Oh, and I checked and not a single drop of water entered the phone (apparently).
Click to expand...
Click to collapse
You seem a little paranoid about water, if water had messed your phone up you probably wouldn't even get a red flashing light (as the motherboard would be fried) so you don't need to worry about water damage.
Firstly, presume everything you had on your phone is now gone. Sorry!
Follow these simple steps:
Press & hold the power button and volume up until it vibrates 3 times, then you can go ahead and try to turn it on. Quote me when you reply so I can see it.
Could you also plug it in to your laptop, does the computer read that a device is being connected?
If that doesn't work, we'll try some other stuff and explore some threads! Lots of links for bricked phones. Sounds like it's bricked..
TagEHeuer said:
You seem a little paranoid about water, if water had messed your phone up you probably wouldn't even get a red flashing light (as the motherboard would be fried) so you don't need to worry about water damage.
Firstly, presume everything you had on your phone is now gone. Sorry!
Follow these simple steps:
Press & hold the power button and volume up until it vibrates 3 times, then you can go ahead and try to turn it on. Quote me when you reply so I can see it.
Could you also plug it in to your laptop, does the computer read that a device is being connected?
If that doesn't work, we'll try some other stuff and explore some threads! Lots of links for bricked phones. Sounds like it's bricked..
Click to expand...
Click to collapse
Good thing it's not water!
Did it for over a minute and nothing happens. I've tried that earlier too.
Plugging it on the PC makes the sound of device connected, the red light turns on for a while (about 2 or 3 seconds, no blinking) and then it turns off with the sound of device disconnected.
Valforte said:
Good thing it's not water!
Did it for over a minute and nothing happens. I've tried that earlier too.
Plugging it on the PC makes the sound of device connected, the red light turns on for a while (about 2 or 3 seconds, no blinking) and then it turns off with the sound of device disconnected.
Click to expand...
Click to collapse
Have you tried plugging it in with the Sony software? If you have that downloaded..
You'll need to do some research... http://forum.xda-developers.com/sitesearch.php?q=bricked phone
I've found a few things, users with the same problem... looks like some may have fixed it.. http://talk.sonymobile.com/t5/Xperia-Z1/Z1-won-t-turn-back-on/td-p/390335
http://talk.sonymobile.com/t5/Xperi...mpletely-Dead-already-PLEASE-HELP/td-p/380387
Have you checked the charger? Try putting it on charge for a few hours then try everything again. Do you have more than 1 charging cable? try the different cable.
TagEHeuer said:
Have you tried plugging it in with the Sony software? If you have that downloaded..
You'll need to do some research... http://forum.xda-developers.com/sitesearch.php?q=bricked phone
I've found a few things, users with the same problem... looks like some may have fixed it.. http://talk.sonymobile.com/t5/Xperia-Z1/Z1-won-t-turn-back-on/td-p/390335
http://talk.sonymobile.com/t5/Xperi...mpletely-Dead-already-PLEASE-HELP/td-p/380387
Have you checked the charger? Try putting it on charge for a few hours then try everything again. Do you have more than 1 charging cable? try the different cable.
Click to expand...
Click to collapse
I've already tried some solutions there and will try others now.
PC Companion won't detect phone. Same with Update Service.
Worst case I'll leave it charging for 12 hours. Thanks for the help, I'll come back later with some feedback. I'll probably get in touch with warranty tomorrow morning.
I'm experience this problem with xperia z after washed the phone. I thought is water damage so I'm just leave my phone. Buy new xperia Z1.... But after 1 month i check back my phone surprise!!!! Is revive again....
Almost 12 hours on wall charger and no sign of life. Still just blink twice the red notification light.
Valforte said:
Almost 12 hours on wall charger and no sign of life. Still just blink twice the red notification light.
Click to expand...
Click to collapse
Try all the steps again, otherwise I really not sure what's happened. Some people report days later it comes back on, etc. Hopefully someone else may have an insight to what's happened, but personally I don't think your phone is buggered.
Has this been resolved? I just ran into a similar problem with my week old Xperia Z1 Compact. It was working fine until one afternoon, it was hot and wouldn't turn on. Got the blinking red lights and won't charge. Also won't do anything with the Power and Volume+ Combination.
soulreaver99 said:
Has this been resolved? I just ran into a similar problem with my week old Xperia Z1 Compact. It was working fine until one afternoon, it was hot and wouldn't turn on. Got the blinking red lights and won't charge. Also won't do anything with the Power and Volume+ Combination.
Click to expand...
Click to collapse
Sent to warranty and they just sent me a new one. No explanations.
just select repair my phone on pc companon and do not connect until the 3rd step their select ur phone and then follow the steps on how to connect ur phone if u dont have warranty or did root ur phone earlier like me this is ur solution

[HELP] Xperia Z brick?

hi,
sorry for my bad English,
I bought Xperia With a damaged touch. The phone is normally turn on. the touch did not work. I decided to take himself for the replacement of touch (glued to the LCD). I disassembly phone . before removing the motherboard still plugged in the battery to see if the battery will not hurt the dismantling of the display, the phone is turned saw the Sony logo and disconnected the battery (do not know if it was a good idea). After removing all nicely warmed the screen and slowly removing pieces touch. Unfortunately, at the end it turned out that a little too much it warmed, because the screen began to appear discolored, so were pissed, I ordered a new display and in the meantime, as I wait for the touch I wanted to see if it works. I have connected to the display board, tape, buttons and battery. Turned on, the phone vibrated and enough black screen. So I stitched it to "poop" and I wanted to run, but it was all the same. Computer can not detect, etc.. After some time, as it was plugged into usb turn on the red light. Ive loaded software program SUS, and after you press the power button flashing red LED 3 times. I left the phone on the charger overnight from nokia (1200mA), but it does not improve, after that, that when you try to turn the vibration and again, so much. The phone is detected in fastboot mode (blue LED) and flash (theoretically green), because as I press the phone turned off and hold down my Vol- is a second red LED will flash immediately changes to green and then turns off the computer recognizes the phone as SOMC Flash Device (SEMC not SOMC) and in this mode for the update service is normally upload the software to the end, in the Flashtool the same situation. I do not know if it's important, but after every uploading the software when you try to turn this unfortunate flashes red LED 3 times as if the battery is discharged. Could this be a defective battery? Phone before you got in my hands was lying unused for some time. How it got it it plugged into the car charger (840mA) for around 40min +/- and normally work. I do not remember whether if it was on some LED.
Why could you buy a Xperia Z with damaged touch? And why you try to repair it yourself?
Tapatalk'ed from my Xperia™ Z (C6602) running Dirty Unicorns ROM!
chudy432 said:
hi,
sorry for my bad English,
I bought Xperia With a damaged touch. The phone is normally turn on. the touch did not work. I decided to take himself for the replacement of touch (glued to the LCD). I disassembly phone . before removing the motherboard still plugged in the battery to see if the battery will not hurt the dismantling of the display, the phone is turned saw the Sony logo and disconnected the battery (do not know if it was a good idea). After removing all nicely warmed the screen and slowly removing pieces touch. Unfortunately, at the end it turned out that a little too much it warmed, because the screen began to appear discolored, so were pissed, I ordered a new display and in the meantime, as I wait for the touch I wanted to see if it works. I have connected to the display board, tape, buttons and battery. Turned on, the phone vibrated and enough black screen. So I stitched it to "poop" and I wanted to run, but it was all the same. Computer can not detect, etc.. After some time, as it was plugged into usb turn on the red light. Ive loaded software program SUS, and after you press the power button flashing red LED 3 times. I left the phone on the charger overnight from nokia (1200mA), but it does not improve, after that, that when you try to turn the vibration and again, so much. The phone is detected in fastboot mode (blue LED) and flash (theoretically green), because as I press the phone turned off and hold down my Vol- is a second red LED will flash immediately changes to green and then turns off the computer recognizes the phone as SOMC Flash Device (SEMC not SOMC) and in this mode for the update service is normally upload the software to the end, in the Flashtool the same situation. I do not know if it's important, but after every uploading the software when you try to turn this unfortunate flashes red LED 3 times as if the battery is discharged. Could this be a defective battery? Phone before you got in my hands was lying unused for some time. How it got it it plugged into the car charger (840mA) for around 40min +/- and normally work. I do not remember whether if it was on some LED.
Click to expand...
Click to collapse
If battery was working properly before the experiment that you did there must be something wrong that you must have did.
Try a different battery and see whether it solves issue or else you must have damage the mo-bo
My Xperia dead after remove battery.
Stuck in flash mode.
Fastboot and flash mode works. (Blue and green led)
unbrick from flashtool?

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