[Q] New S6 Screen Scratches/Failure? - AT&T Samsung Galaxy S6

So i got a new phone last week, upgrading from an old S3 to the S6 Edge. I've never been one to put a screen protector on my phone, just a case as I'm pretty careful with them. I had my S3 for 3 years and it's scratchless, but a small section on my S6 edge has already been covered in scratches. It's only a small area on the right side of the flat portion of the screen. The sides of this area is uniform and "rounded" making it look like the coating failed or something, as the scratches don't fade out or anything. Like I said I'm pretty careful with my phone and I'm not sure how it happened, though I guess it could have been my fault. I didn't notice it until I saw it in bright direct light today, I use a Samsung inductive charge pad and when I took it off today it was notably hot, not sure if that affected it or not. Any thoughts?

Return it. This was something that was around when they were first released and mostly on the 32GB model. They shouldn't give you an issue exchanging.

Related

[Q] Samsung Clear View case scratched my screen

Hi all
I have a 2 week old S6 Edge which i fitted the Samsung Clear View case from day one (Phone was purchased from Carphonewarehouse on the 29th April). The screen is now full of scratches since and is bloody annoying the hell out of me. I have contacted Samsung UK and awaiting reply.
I strongly recommend avoiding this case at all costs. It is expensive and WILL scratch your screen no doubt about that. See attached photos
Anybody else experienced this???
galijanach said:
Hi all
I have a 2 week old S6 Edge which i fitted the Samsung Clear View case from day one (Phone was purchased from Carphonewarehouse on the 29th April). The screen is now full of scratches since and is bloody annoying the hell out of me. I have contacted Samsung UK and awaiting reply.
I strongly recommend avoiding this case at all costs. It is expensive and WILL scratch your screen no doubt about that. See attached photos
Anybody else experienced this???
Click to expand...
Click to collapse
What does the inside of the case look like? Can you see damage on there as well?
Samsung Clear View case scratches screen
The same thing happened to mine and my beautiful new S6 Edge looks dreadful. I'm gutted as I've had iPhones for years and never had any marks. Spoke to samsung UK and they were less than helpful saying as I hadn't purchased the cover from them I had to contact the supplier....who were brilliant and have issued me a refund and said I should contact samsung again........but I'm still left with a damaged screen. This product is not fit for purpose as, due to the hard front cover being in direct contact with the glass, when grit or dust get between it rubs around resulting in circular scratched patches all over the screen. The cover shows no marking at all....just the "unscratchable Gorilla glass"!!
I'm sure when this phone and case combination is used on the beaches during summer there will be some seriously upset people !! DO NOT BUY THIS COVER:crying:
charnapops said:
The same thing happened to mine and my beautiful new S6 Edge looks dreadful. I'm gutted as I've had iPhones for years and never had any marks. Spoke to samsung UK and they were less than helpful saying as I hadn't purchased the cover from them I had to contact the supplier....who were brilliant and have issued me a refund and said I should contact samsung again........but I'm still left with a damaged screen. This product is not fit for purpose as, due to the hard front cover being in direct contact with the glass, when grit or dust get between it rubs around resulting in circular scratched patches all over the screen. The cover shows no marking at all....just the "unscratchable Gorilla glass"!!
I'm sure when this phone and case combination is used on the beaches during summer there will be some seriously upset people !! DO NOT BUY THIS COVER:crying:
Click to expand...
Click to collapse
I am totally shocked! i thought mine was bad but seeing yours making me cry
charnapops said:
The same thing happened to mine and my beautiful new S6 Edge looks dreadful. I'm gutted as I've had iPhones for years and never had any marks. Spoke to samsung UK and they were less than helpful saying as I hadn't purchased the cover from them I had to contact the supplier....who were brilliant and have issued me a refund and said I should contact samsung again........but I'm still left with a damaged screen. This product is not fit for purpose as, due to the hard front cover being in direct contact with the glass, when grit or dust get between it rubs around resulting in circular scratched patches all over the screen. The cover shows no marking at all....just the "unscratchable Gorilla glass"!!
I'm sure when this phone and case combination is used on the beaches during summer there will be some seriously upset people !! DO NOT BUY THIS COVER:crying:
Click to expand...
Click to collapse
Wow, I am totally shocked!
My S6 edge has more scratches than my S5 which I never really looked after so it seems like the glass isn't as scratch proof as previous generations, not helped by the fact of the issue of getting a decent screen protector.
Just came off the phone from Samsung UK and awaiting to speak to the manager. I have emailed them images of the screen with the Clear View cover.
I am just shocked that a £800 smartphone that claims to have the latest Gorilla Glass 4 is more prone to scratches than older generations. I had iphones, Galaxy S4, Note 3, HTC One M7 and still have the HTC One M8 and not a single one of these phones exhibited the same issues as this one.
I really hope Samsung come up with something
Its almost logicl: dirts gets in between...the flap sits close to the screen. When you hold the phone you squeeze the flap to the phone and rubs. Ofcourse you are going to get scratches. Conclusion: always put a screen protector...should be first thing you do.
galijanach said:
Just came off the phone from Samsung UK and awaiting to speak to the manager. I have emailed them images of the screen with the Clear View cover.
I am just shocked that a £800 smartphone that claims to have the latest Gorilla Glass 4 is more prone to scratches than older generations. I had iphones, Galaxy S4, Note 3, HTC One M7 and still have the HTC One M8 and not a single one of these phones exhibited the same issues as this one.
I really hope Samsung come up with something
Click to expand...
Click to collapse
My friend has the S6 and that doesn't have a mark on it, could be a downside of the edge screen?
I've attached a shot of my home button, it looks like it would rub off but it won't, they are scratches
blue13x said:
Its almost logicl: dirts gets in between...the flap sits close to the screen. When you hold the phone you squeeze the flap to the phone and rubs. Ofcourse you are going to get scratches. Conclusion: always put a screen protector...should be first thing you do.
Click to expand...
Click to collapse
Hasn't been that easy with the S6 Edge
blue13x said:
Its almost logicl: dirts gets in between...the flap sits close to the screen. When you hold the phone you squeeze the flap to the phone and rubs. Ofcourse you are going to get scratches. Conclusion: always put a screen protector...should be first thing you do.
Click to expand...
Click to collapse
Not logical at all.
I had many other phones with similar cases and none was fitted with a screen protector. All were pristine. My HTC One M8 with a similar case doesn't exhibit any of these issues. I think perhaps the screen on the S6 Edge (don't know if the non edge is experiencing the same issues) is rubbish and the Clear View case doesn't help at all and makes it worse.
Samsung UK have just rang me to let me know that they are now aware of this and passed it on to the head office (wherever that may be) to make a decision. The more of us calling them the better. They need to be aware of the grand scale of this.
here some interesting links. Make sure you read the comments below too:
http://www.xda-developers.com/is-your-galaxy-s6-edge-pre-scratched/
http://forums.androidcentral.com/samsung-galaxy-s6-edge/514904-screen-scratching-easily.html
http://www.redmondpie.com/galaxy-s6-has-a-new-problem-scratched-camera-lens-cover-chipping-paint/
I hope Samsung read this
just the same, got scracthes al over the screen with only 2 weeks of use, sooo bad samsung, lets create #covergate !!!!!!!!!!!!!
yeye2 said:
just the same, got scracthes al over the screen with only 2 weeks of use, sooo bad samsung, lets create #covergate !!!!!!!!!!!!!
Click to expand...
Click to collapse
#S6scratchgate sounds good too!
galijanach said:
Not logical at all.
I had many other phones with similar cases and none was fitted with a screen protector. All were pristine. My HTC One M8 with a similar case doesn't exhibit any of these issues. I think perhaps the screen on the S6 Edge (don't know if the non edge is experiencing the same issues) is rubbish and the Clear View case doesn't help at all and makes it worse.
Click to expand...
Click to collapse
I think having hard plastic instead of a fabric has probably amplified the issue but it does seem like the S6 edges screen is prone to scratching easier than other GG3/4 phones
logicl (sic) LOGICAL?
blue13x said:
Its almost logicl: dirts gets in between...the flap sits close to the screen. When you hold the phone you squeeze the flap to the phone and rubs. Ofcourse you are going to get scratches. Conclusion: always put a screen protector...should be first thing you do.
Click to expand...
Click to collapse
No it isn't "LOGICAL". I have never needed screen protectors on any previous phones and I have had a variety of covers. I didn't realise this was a forum for clever arse comments!!??
AND, furthermore, Samsung UK are aware of this issue and are currently dealing with my problem as I am not the first person to bring it to their attention
---------- Post added at 02:19 PM ---------- Previous post was at 02:12 PM ----------
galijanach said:
Samsung UK have just rang me to let me know that they are now aware of this and passed it on to the head office (wherever that may be) to make a decision. The more of us calling them the better. They need to be aware of the grand scale of this.
Click to expand...
Click to collapse
Hi there. I have just been on the phone with Samsung for half an hour and they agree there is an issue and are aware of other cases so I guess the more people say something there may be chance we can have a reasonable outcome. I've been asked to send photographs and receipts so that's a start. Good luck
It's not just S6 Edge. My Clear View case has scratched my S6 although not as badly as in these images.
I would say there are several problems with the case. First like the previous poster said the lid is too hard. Second (at least for the S6 case) the lid has some room to move. The Dot view case I had for my HTC M8 was soft and more fixed so that it would not move against the screen. Third, and this one I'm not sure matter as much, the case seems to gather a lot of static electricity, thus attracting small particles.
As a comparison I have these phones
HTC M8 with dot view cover. After a year of usage the screen is completely flawless. I couldn't find the least mark on it
S4 Active used for 2 years without any case. Has some small hairline scratches that are not very disturbing
S6 used with Clear view cover. The first day it had bigger marks on the screen than my 2 year S4 active. I thought it was just really bad luck so I kept using the cover and now the screen has a lot more blemishes.
First of all thanks a million guys for the heads up, I was that close of getting one of these covers considering how nice looking and catchy it is, but to think it can do such scratches to the screen, I mean come one, what was that talk about Corning Gorilla Glass 4 and how hard it is to get broken let alone get scratched, I know we all saw a lot of drop-test videos official and non-official (some times they throw it face down on rocks and really pointy and hard surfaces) yet they some times get no scratches at all, so for this cover to do such damage, it's a shame really, and in my humble opinion it's not Logical at all for the cover to do such scratches, I read the headlines but couldn't believe it until I saw the pictures, I was shocked of it really, and I'm now more afraid than ever of dropping the phone, and a screen protector of any kind now is a must, for my old S5 I didn't have to worry about the screen at all, and I dropped it sometimes face down, but I have never dealt with such scratches knowing that I used the device for more than 6 months before I could buy a tempered glass screen protector.
not only the edge
normal S6 here..same issue..day after I got my clear cover scratches appared
---------- Post added at 03:33 PM ---------- Previous post was at 03:32 PM ----------
Ahmedivx said:
First of all thanks a million guys for the heads up, I was that close of getting one of these covers considering how nice looking and catchy it is, but to think it can do such scratches to the screen, I mean come one, what was that talk about Corning Gorilla Glass 4 and how hard it is to get broken let alone get scratched, I know we all saw a lot of drop-test videos official and non-official (some times they throw it face down on rocks and really pointy and hard surfaces) yet they some times get no scratches at all, so for this cover to do such damage, it's a shame really, and in my humble opinion it's not Logical at all for the cover to do such scratches, I read the headlines but couldn't believe it until I saw the pictures, I was shocked of it really, and I'm now more afraid than ever of dropping the phone, and a screen protector of any kind now is a must, for my old S5 I didn't have to worry about the screen at all, and I dropped it sometimes face down, but I have never dealt with such scratches knowing that I used the device for more than 6 months before I could buy a tempered glass screen protector.
Click to expand...
Click to collapse
it is absolutly true(sadly)
just starting posting photos in twitter with #S6scratchgate
already contacted by samsung spain but lets post our photos so everyone knows that there is something wrong with s6 and S6 edge screens

Touchscreen white hue/smudge

Hi guys.
I have an issue with my new Note 5, which I bought 4 days ago. However, I had this problem with my old Nexus 5 as well. I want know what the issue is so that I can avoid it in the future.
Basically, after a few days/weeks my touchscreen will have a white hue/smudge in the center when the screen is off. I can see it clearly in the sun, it stands like a white stain in the middle and it's been only 4 days. I remember I avoided this with my Nexus 5 by applying a protective screen but after I took it off, in matter of weeks the smudge appeared.
I could put a protective screen on the Note 5 but I read that it interferes with the S pen. If it doesn't interfere, I'll go right away and apply one. However, I want to know what causes this. I haven't dropped in water and I mostly keep it in my pockets and at home on the table.
Thank you guys.
I have a Zag glass screen protector on mine and the S pen works fine
I was skeptical of glass screen protectors until one was placed on my new Note 5 at Sprint. Sold on it now.
Sent from my SM-N920P using Tapatalk
I don't really know what you're talking about. I've never, particullary, heard something like this. In this cases, you really should attach a photo so we can figure out what's your problem. A "white stain" could be anything: from dust to your hands sweat or even actual damage in the screen itself. I've subscribed the thread to investigate further about this, please consider to send me a photo of it. Cheers!
PD: No, every screen protector work perfectly with the S-Pen no matter of how thick they're (the S-Pen could work even at 1 cm of the screen itself).

Samsung Clear View Case for S7 Edge - will you risk using one ?

So I preordered an S7 Edge and I am now looking for a case. The ideal for me seems to be the official Clear View Cover, so I can see the always-on screen through the transparent front plastic panel.
However, I read many horror stories about the official clear view cover for the S6 Edge scratching the screen.
One option would be to use a film protector on the screen together with the case, but it would just be too much for me and the screen protector would probably need replacing every month or so if the case would still have the scratching issue.
I wonder if Samsung did something to avoid this with their new Clear View cover for the S7 Edge ? What do you think ? Should I risk ordering it ? It is quite expensive compared to other options.
It's mostly user error becuase,but either way I don't like folio cases so I won't be getting one.
issue is when the cover is closed the cover slides on the glass... and since it's not felt or soft touch, it grinds up the dust/dirt that might be on the screen...
Believe me the S6 Edge Clear View case scratching the screen is not user error. There's a whole thread with the details. My screen got scratched the first week, and I returned it to Samsung to have a new screen fitted. After that it came back with a thick and ugly screen protector that only covered the middle third of the screen and the message "if you leave that on you can keep using the cover". Needless to say it came off and so did the cover.
Now I have the same dilemma as the OP, my phone supplier (Telia Denmark) messed up and promised delivery of my S7 Edge this week, but they can only get it next week so they gave me a DKK 500 (£50) voucher for their accessory shop - this would cover a Clear View cover for my S7 Edge but I'm not buying it if it has the same problems as the S6 Edge one did. The alternative is to buy something unrelated, but the only thing I really need is a wireless charging pad which they unfortunately don't stock..
So if anyone familiar with the issue has access to one of the new S7 Edge Clear View covers, I'd like their opinion on whether they have done something to fix this issue. The main cause was that the inside of the front cover was extremely hard plastic, and that there was play so the front cover could move around and drill tiny particles into the glass when it was kept in the pocket. I suppose there'd be two ways to fix this, either coat the inside in some soft material or eliminate the play of the front cover against the screen when it's closed.
I have my S7 Edge in an official Clear View case and I can't for the life of me figure out how to make the damn phone keep the always on display showing when the case is closed. No matter what it just goes into sleep mode.
I really hope it's something I'm doing wrong otherwise it's a bit embarrassing for an official accessory to behave this way.
EDIT: Forgot to say, I can see daylight between the case and the screen when it's closed over. It feels soft but I can see how if some grit got in there and it was in a tight pocket or something it could cause scratches. But that would be true of any case.
subcon959 said:
I have my S7 Edge in an official Clear View case and I can't for the life of me figure out how to make the damn phone keep the always on display showing when the case is closed. No matter what it just goes into sleep mode.
I really hope it's something I'm doing wrong otherwise it's a bit embarrassing for an official accessory to behave this way.
EDIT: Forgot to say, I can see daylight between the case and the screen when it's closed over. It feels soft but I can see how if some grit got in there and it was in a tight pocket or something it could cause scratches. But that would be true of any case.
Click to expand...
Click to collapse
Thanks for the reply - I guess the sleep mode thing is just a bug that'll be fixed in an update, because it's listed on the Danish Samsung website as one of the features that you can see the "always on" display through the case.
The main point here is that you say it feels soft - that's definitely NOT the case on the S6 Edge case, which feels completely hard. So it sounds like they have changed the material, in which case I might give it a go!
Descore said:
Thanks for the reply - I guess the sleep mode thing is just a bug that'll be fixed in an update, because it's listed on the Danish Samsung website as one of the features that you can see the "always on" display through the case.
The main point here is that you say it feels soft - that's definitely NOT the case on the S6 Edge case, which feels completely hard. So it sounds like they have changed the material, in which case I might give it a go!
Click to expand...
Click to collapse
I think I might have used the wrong word. I think smooth is a better word to describe it, the material is definitely still hard.
apparently the s7 edge clear view case has been redesigned to prevent it scratching.. not sure how true that is though.. it looks like there's a little circular felt sticker on one corner..
https://www.youtube.com/watch?v=6dTtVjeOzvo
hboos said:
apparently the s7 edge clear view case has been redesigned to prevent it scratching.. not sure how true that is though.. it looks like there's a little circular felt sticker on one corner..
https://www.youtube.com/watch?v=6dTtVjeOzvo
Click to expand...
Click to collapse
Thanks for this - however, what looks like a felt sticker in the corner I think is just the magnet that the phone uses to detect that the cover is closed, there's a similar one on the S6 Edge cover.
The video does seem to suggest that the issue has been fixed, but I'd still like a 100% confirmation before I order one - I ended up going back to the cover on my S6 Edge after I my screen got bit scratched anyway, and now after about a year there are literally hundreds of those small circular scratches on my S6 Edge display. Don't want the same thing to happen to my S7 Edge
I have the s7 edge and also bought the clear view cover today. Not sure but i think they tried to fix it by lifting the cover from the screen. Only the edges seem to touch the cover. The screen itself has a space to the cover. The magnet in the corner seems to still rub on the screen. But we will see. I have a mich bigger problem! The always on display is deactivated as soon as the phone is in the cover and closed... the clock appearence changes and goes off after some secs.... i was not able to fix this till now. And as the new always-on feature is the best for me, i will give back the cover if this is a general issue and will not be fixed soon.
hboos said:
apparently the s7 edge clear view case has been redesigned to prevent it scratching.. not sure how true that is though.. it looks like there's a little circular felt sticker on one corner..
https://www.youtube.com/watch?v=6dTtVjeOzvo
Click to expand...
Click to collapse
Similar issues are with S7 Edge Clear View Cover as well, within Three weeks of use have caused scratches on my S7 edge near the edges :crying::crying::crying::crying::crying::crying:
PS: Does not recommend to buy S7 edge Clear View Cover at all…..!
I guess I'm lucky to always have had a rear screen protector/skin.
Sent from my SM-G935F using Tapatalk
No.
Sent from my SM-G935F using XDA-Developers mobile app
Don't do it. I have one, and although it looks decent, there is minimal protection!
VZ S7 EDGE ONYX
This is the response from SamsungUK after saying to them that the clear view case scratched my phone.
Thank you for your email. Your customer reference number is 2119553147.
I very much regret to learn that your device has suffered physical damage. At Samsung we take all necessary quality assurance measures to minimise the risk of potential manufacture defects.
The issue you have highlighted in your email does not appear to be the result of a manufacture defect. Providing the device is used within our recommended operating conditions, this specific issue should not occur. As such this case is classed as physical damage which is not covered under the Samsung manufacturer warranty. Your Samsung warranty covers your device against manufacture defects but not physical or accidental damage.
Unbelievable...! i am really pissed off with them!
My S4 doesn't even have the slightest scratch after 2 and a half years of use
porcupine said:
This is the response from SamsungUK after saying to them that the clear view case scratched my phone.
Thank you for your email. Your customer reference number is 2119553147.
I very much regret to learn that your device has suffered physical damage. At Samsung we take all necessary quality assurance measures to minimise the risk of potential manufacture defects.
The issue you have highlighted in your email does not appear to be the result of a manufacture defect. Providing the device is used within our recommended operating conditions, this specific issue should not occur. As such this case is classed as physical damage which is not covered under the Samsung manufacturer warranty. Your Samsung warranty covers your device against manufacture defects but not physical or accidental damage.
Unbelievable...! i am really pissed off with them!
My S4 doesn't even have the slightest scratch after 2 and a half years of use
Click to expand...
Click to collapse
Wow that's bad.
I got my S6 scratched and thought long and hard when it came to my s7 but did not as I got a shop to open the case and found the same flex on the case that causes the scratching issue.
It is things like this and exploding phones handled poorly that loose customers.
Sent from my SM-G935F using XDA-Developers mobile app
Can anyone please help me to find, where in menu od S7 Edge can be found possibility to activate or disactivate Clear View Cover option?
In my previuos Samsung phone it was named S.View and was located in Accessories menu.
Using it and truly speaking it's cool. Using it with screen protector so no need to worry about scratch.

Light bleeding from edge of phone?

Noticed something for the first time today. Looks like there's light bleeding from the left side edge of my screen where it meets the frame. It's not uniform either so it makes me think that there was some sealent that detached somehow. Anyone else have this issue? I'll try and take a pic once I have another camera to use.
Looks like the same is happening to mine. Left side bottom corner. Actually seems to just be the paint under the glass is peeling away or something? Doesn't seem like it's physically open, compromising the water resistance.
Look like this?
Sent mine in like 2 weeks ago. Still waiting for them to ship it back.
They managed to replace the LCD and motherboard for some reason... wth Samsung
another thread...its not light bleed -
https://forum.xda-developers.com/galaxy-note-8/help/light-bleed-t3670247
Dang. That's too bright for a dark room.
Huh just noticed that on mine too. Not that bad though but still noticable.
Composed on Galaxy Note8
I've had 2 replacements so far. First one was on the left side from top to bottom. Second phone was all round. Looked the screen had it's own halo!
Interestingly the store manager said that this is not the norm having compared them against the the display phones in store and his own Note 8 which were all flawless!
Whether it's the light reflecting from the screen etc etc, i personally believe this should not be like this, not when there is so much inconsistency between flawless handsets and handsets with the light bleed.
Samsung needs to address this and actually take ownership.
This is one of the first things i checked when i got my Note 8. Mine doesn't have this "bleed"

How big a problem is LCD burn/shadow on Note 8?

I was looking at refurbished Galaxy Note 8's on eBay and all the sellers list this problem. They have multiple quantities available though so I'm wondering if they just list this to cover themselves in case it has it or do literally all of them have this issue? I have the S8 and I know it has the same type of screen, but I've never had an issue. Is LCD burn also a common problem for the S8 and S8+?
I have my note 8 since Nov 22 2017, and it does not show any burns, shadows or abnormal tint/color anywhere, FYI, it is a LED panel, not LCD
Mc Binsk said:
I was looking at refurbished Galaxy Note 8's on eBay and all the sellers list this problem. They have multiple quantities available though so I'm wondering if they just list this to cover themselves in case it has it or do literally all of them have this issue? I have the S8 and I know it has the same type of screen, but I've never had an issue. Is LCD burn also a common problem for the S8 and S8+?
Click to expand...
Click to collapse
Brought my Note 8 on almost the same day as Winol, no screen burn in for me either.
Ok thank you guys
I bought this about a year ago, it's there if you are looking for it. if not don't worry about it. Just use gesture navigation you are good for few years
Mine has bad burn in but it doesn't bother me
Sorry
Sorry
Done
Are you trying to take a screenshot of your burn in?
Mr. Orange 645 said:
Are you trying to take a screenshot of your burn in?
Click to expand...
Click to collapse
I was wondering the same thing.
Anyway, on topic: I've had mine since about April 2018, which isn't as long as some others, but I also have no discernible burn-in. An issue I do have, however, is that my screen scratches incredibly easily. I have a couple of really bad scratches and some deep ones and I don't do anything funny with my device. It's either laying face-up on the desk or it's in my pocket. Some of the scratches has weird shapes to them that I can't figure out where they even came from or how. Other than that, no other issues or problems. Screen is still clear and very pretty and no strange artefacts.
Screen Burn-In is not really an issue, unless you are gaming or textings for really long periods of time. Or have a picture displayed on your device for over 2 hours.
I have massive amount of burn in of the whole keyboard,and the top of the screen. Irritates me to no end, I have reversed my colors of my keyboard but I doubt that will help
I see a really varying experiences about this issue, it reminds me about another issue with the sides peeling off, some posted very bad peeled sides, specially on black models, in the end I think these occurences might be batch-related, or pure and simple bad luck, my note, as many, many others
is more than a year old and happily does not have any problem whatsoever
Max_Terrible said:
I was wondering the same thing.
Anyway, on topic: I've had mine since about April 2018, which isn't as long as some others, but I also have no discernible burn-in. An issue I do have, however, is that my screen scratches incredibly easily. I have a couple of really bad scratches and some deep ones and I don't do anything funny with my device. It's either laying face-up on the desk or it's in my pocket. Some of the scratches has weird shapes to them that I can't figure out where they even came from or how. Other than that, no other issues or problems. Screen is still clear and very pretty and no strange artefacts.
Click to expand...
Click to collapse
That does sound weird haha.
As far as the peeling, when I first got my Note 8, I could feel an unevenness on the sides. Turns out that there was a thin plastic film just like there was on the top and bottom when it came out of the box. I just peeled it off. Is that what you were talking about? I just assumed it was put on at the factory before it was boxed up as like the protective plastic on the screen and back. Was I wrong to peel it off? It didnt seem to affect the finish at all and shortly after that, I put the phone in a case anyway...
The units suffering the peeling problem showed a different color where the peelings occurred,
https://forum.xda-developers.com/galaxy-note-8/help/peeling-paint-t3689436
my note 8 did not have protective films at the sides, just front and back, and no peelings anywhere so far
winol said:
The units suffering the peeling problem showed a different color where the peelings occurred,
https://forum.xda-developers.com/galaxy-note-8/help/peeling-paint-t3689436
my note 8 did not have protective films at the sides, just front and back, and no peelings anywhere so far
Click to expand...
Click to collapse
Interesting. Thanks for the link. The more I look in the XDA forums, the more I am second guessing my choice on getting this phone. Between the screen burn, the peeling paint, the charging port burning out, mysterious cracks in the screen, etc... I am wondering if I should have done a little more research. So far, knock on wood, this first month has been trouble free and hopefully it stays that way.
And as far as the protective plastic film on the sides, maybe it is a recent change that Samsung is doing? I honestly couldn't see it but could feel it and when I peeled it off, it was perfectly cut out to go around the buttons. One of the posts in the link you provided mentioned a protective film over the colored back glass to provide a better visual look. Maybe that's what I discovered on the side and was supposed to leave it on but I couldn't stand the uneven feel of it before I got the case.
Mr. Orange 645 said:
Are you trying to take a screenshot of your burn in?
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Yes I am that slow. I can't believe I did that I wasn't thinking right.
jason504 said:
Yes I am that slow. I can't believe I did that I wasn't thinking right.
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Bahahaha!! That's great!:laugh:

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