[Q][STOCK][5.0.2][XT1068] Phone not detected through USB - G 2014 Q&A, Help & Troubleshooting

Hello,
I experiece a problem with my stock xt1068. I tried these past days to connect my phone to my pc using a usb cable and the phone was not detected by my PC. I tried doing this both on my desktop and laptop, usb 2.0 and 3.0 but no luck. I was using a different USB cable than the original and tried it with two different cables. The cables work with other phones. I also tried this at work where I have the original USB cable and there it works.
Do you guys think the phone only works with the original cable or is there a problem with the phone?
If there is a problem with the phone will a factory reset get rid of it?
I am also mentioning that whatever cable I used the charging worked.

Related

Bought jig...in download mode, pc wont recognize

I have tried different computers, 3 to be exact and once I take out the jig then plug in the cable the pc wont recognize it is even there and so then i cant get Odin working...any suggestions? im reinstalling the samsung captivate drivers soon downloading those now
More information needed:
What OS is running on computers?
Do you have correct drivers for this OS?
Are you using original Samsung USB cable?
Val D. said:
More information needed:
What OS is running on computers?
Do you have correct drivers for this OS?
Are you using original Samsung USB cable?
Click to expand...
Click to collapse
Sorry took so long to reply dont really have internet where I live.
Windows 7 and XP both
Yes downloaded the correct Samsung drivers....have ADB installed
Not using original cable but it works to charge through the PC so why would it not be recognized as a device?
iamcombat said:
Not using original cable but it works to charge through the PC so why would it not be recognized as a device?
Click to expand...
Click to collapse
Power and data pins are different. The cable may charge your device, but it doesn't guarantee data transfer to work. Many cables use MicroUSB connectors, but no all cables have all pins connected. I have an LG charger that works with no issues on LG phone but can't charge Captivate. In the same time Blackberry charger and USB cable both work fine with Captivate. I have also a generic USB cable that can charge Captivate but doesn't provide data transfer. Original Samsung cable works for charging and data as expected. I think you should try with another USB cable.

Xperia Z USB Connection Problem

Hi.
Im having a problem wiht my sony Xperia Z. The problem is with USB port or something else i just cant figure it out.
When i connect my charger, Mobile charges fine. I just have to push charger inside the charging port in cell sometimes but most of the times its fine. But i cant connect it to pc via computer. I used same usb cable to charge, it was working. But then i used it to connect it to pc, It dint worked. I tried alot many other cables. When i connect the USB cable to Xperia Z and PC, nothing happens at all. NOTHING AT ALL. I need to reset my phone and do some other stuff via usb. Can any on please figure out whats the problem is? If it's some software issue or hardware problem??
I searched through forum and could not find any other thread so i started this.
Thanks for help in advance.
hdrsid said:
Hi.
Im having a problem wiht my sony Xperia Z. The problem is with USB port or something else i just cant figure it out.
When i connect my charger, Mobile charges fine. I just have to push charger inside the charging port in cell sometimes but most of the times its fine. But i cant connect it to pc via computer. I used same usb cable to charge, it was working. But then i used it to connect it to pc, It dint worked. I tried alot many other cables. When i connect the USB cable to Xperia Z and PC, nothing happens at all. NOTHING AT ALL. I need to reset my phone and do some other stuff via usb. Can any on please figure out whats the problem is? If it's some software issue or hardware problem??
I searched through forum and could not find any other thread so i started this.
Thanks for help in advance.
Click to expand...
Click to collapse
it's software problem .. I think you should download SEUS and reflash your rom , btw there are only charging cables.. are you sure that this cable isn't only charging..
51r said:
it's software problem .. I think you should download SEUS and reflash your rom , btw there are only charging cables.. are you sure that this cable isn't only charging..
Click to expand...
Click to collapse
I dint get what you are saying?? I tried many other carging cables, Every cable CHARGES but it does'nt work as USB cable. And If i cant connect my xperia z to computer how am i suppose to reflash my rom ??
Hello. I don't mean to sound rude but if you're saying you search can't connect USB and didn't find anything, I think maybe try to re-phrase your search terms. Try some of these http://forum.xda-developers.com/sitesearch.php?q=can't connect with usb
Also, cover the basics. Have you deleted any system apps. Tried USB Debugging Mode. What OS ?
Does it even attempt to install drivers, what does the device manager say ?
What does it do when you connect in flash mode, what about fastboot mode. I had an awful time making my Samsung galaxy s3 to connect via USB to my Mac, I would use my SD Card when installing roms, when I started playing with different ones, I learned real quick that some Roms worked flawlessly, some with some help, some roms wouldn't connect to USB at all. Although that was never the case with my XZ, once it installed the fastboot and fastmode drivers for Windows 7, it's never had an issue, I can't really remember before then.
Also wiggle the card and the connection around see if it quits charging. Those are a few things to try, good luck
hdrsid said:
I dint get what you are saying?? I tried many other carging cables, Every cable CHARGES but it does'nt work as USB cable. And If i cant connect my xperia z to computer how am i suppose to reflash my rom ??
Click to expand...
Click to collapse
I mean that there are cables made only for charging .. not for PC .. the cheap ones with the wall chargers.. they are only charging cable.. not data
hdrsid said:
Hi.
Im having a problem wiht my sony Xperia Z. The problem is with USB port or something else i just cant figure it out.
When i connect my charger, Mobile charges fine. I just have to push charger inside the charging port in cell sometimes but most of the times its fine. But i cant connect it to pc via computer. I used same usb cable to charge, it was working. But then i used it to connect it to pc, It dint worked. I tried alot many other cables. When i connect the USB cable to Xperia Z and PC, nothing happens at all. NOTHING AT ALL. I need to reset my phone and do some other stuff via usb. Can any on please figure out whats the problem is? If it's some software issue or hardware problem??
I searched through forum and could not find any other thread so i started this.
Thanks for help in advance.
Click to expand...
Click to collapse
hey dude i have a problem too my xperia z can't charge when i put it in the charger it won't charge nothing happens and when i connect it with pc with the usb cable start reading it then out on then out and it keeps this way without stoping please help me please it's new xperia
:crying:
hdrsid said:
Hi.
Im having a problem wiht my sony Xperia Z. The problem is with USB port or something else i just cant figure it out.
When i connect my charger, Mobile charges fine. I just have to push charger inside the charging port in cell sometimes but most of the times its fine. But i cant connect it to pc via computer. I used same usb cable to charge, it was working. But then i used it to connect it to pc, It dint worked. I tried alot many other cables. When i connect the USB cable to Xperia Z and PC, nothing happens at all. NOTHING AT ALL. I need to reset my phone and do some other stuff via usb. Can any on please figure out whats the problem is? If it's some software issue or hardware problem??
I searched through forum and could not find any other thread so i started this.
Thanks for help in advance.
Click to expand...
Click to collapse
Hi
I had exactly the same problem, phone can charge, but can't connect to PC (and doesn't charge from PC as well) .
Factory reset helped to resolve it.
Ninou05 said:
hey dude i have a problem too my xperia z can't charge when i put it in the charger it won't charge nothing happens and when i connect it with pc with the usb cable start reading it then out on then out and it keeps this way without stoping please help me please it's new xperia
:crying:
Click to expand...
Click to collapse
Try factory reset
Or
Flash ftf
Or
Use SUS
:good:
No usb detection at ALL!
Hello,
I have a weird problem with my phone. It's been 3 days and I've tried everything that came to my mind!
First, the phone (Xperia Z3 Compact) was ok, then I noticed I'm low on battery (about 3%), I tried to charge it, connected to charger via micro usb port. Nothing happened, (like it has never been attached at all!) I did it several times, tested the charger and cable on other phones, worked properly on them.
then I tested with several chargers and cables, and tried to charge it with my laptop, even when connecting to the laptop (on Windows), it's like nothing even detected, nothing at all, and on the phone nothing changes (no charging, no data connection, etc.).
Then I tried to restart the OS to see if it solves the problem, but due to the battery-low situation, I couldn't boot it back on! (the battery icon kept coming on the screen). The thing is, on the state before initiating to load the OS (Only the battery icon, big(!) on the screen), it SEEMED to be charging (the charger LED turned on and connecting and disconnecting the cable made difference!). but everytime after several seconds, the SONY logo appeared, and then the smaller battery icon with a 1% text appeared, then the LED turned off and it seemed to be not charging. (I tried it several times, even with 3-vibrate resets, etc. no change)
But when I tried to load it in the Fastboot mode or Flash mode, my laptop detected it without problem. (And did some getvar commands via fastboot, no problem in that state). then I provided a magnetic charger, and charged the phone without problem with that to 100%. But still, in the Android OS, USB does not work at all, no charging via usb, no data mode, no usb detection AT ALL.
Long story short, I even tried these:
Resetting completely to factory settings,
Wiping cache partition,
Flashing (via flashtool) the stock ROM.
and I even flashed the phone with a third party ROM! Still no usb charging/detection! The USB only works in Flash and Fastboot mode!
What do I do?!
I got a wierd one. I got a new work laptop (8.1 old one was 7), and when I connect via usb it goes into some rapid loop of connected/disconnected a couple of times a second
I have pc companion installed, and went and manually installed the flashtool drivers for it also, no difference.
Mobe1969 said:
I got a wierd one. I got a new work laptop (8.1 old one was 7), and when I connect via usb it goes into some rapid loop of connected/disconnected a couple of times a second
I have pc companion installed, and went and manually installed the flashtool drivers for it also, no difference.
Click to expand...
Click to collapse
Where you able to fix that problem? I'm having exactly the same one.
i had this problem and found out if its not a sony usb cable i got the same happening so use sony usb cable from now on and no problems at all
wrtease5865 said:
i had this problem and found out if its not a sony usb cable i got the same happening so use sony usb cable from now on and no problems at all
Click to expand...
Click to collapse
Interestingly, for me it doesn't work with the original Sony cable at my private laptop (Windows 8.1), but it does work with another USB cable at my work laptop (Windows 7).
Hmm, so a different cable did it for you. On mine I moved the cable to another port in the opposite side of the laptop, and it worked fine. I didn't think of trying a different cable. I haven't been game to re-try on the other port.
ok so here's my case:
phone charges well if connected to a chargher-only adapter through USB and charges correctly in it's Sony-socket
phone is not detected by the operating system and I tested it using 2 different cables (that I previously used succesgflly) with: three different PCs, 2 having windows 8.1 (nothing showing up in device manager), one having linux (tried lsusb with the phone connected and disconnected: same output) but...
Phone light's goes blue if I try to start in fastboot mode while connected to a PC (which of course doesn't happen when disconnected or connected to a charger).
I'd like to bring it to service (after trying a hard reset) but I need to backup my data and no idea on how to that without installing a recovery firmware (device is not rooted)
any idea?
Forgot to mention: when I plug the usb club, the experia makes the detection sound.
PS: in the past the USB detection when connected to a PC was faulty, acting like the cable was connected and disconnected continuosly. Previously the connection was working fine.
thanks!
Alessandro
Was anyone able to solve this problem?
My Sony Xperia Z C6603 isn't recognized by any windows PC,
from windows 7, 8, 8.1 to 10. The phone lights up showing it has been connected but the PC won't recognize it.
When i connect it to a charger, it charges just fine.
I have tried Turning n USB debugging ON and OFF, resetting the phone,nothing seems to work.
Any help?
You can try using flashtool to flash a stock FTF
You would use fastboot mode.
You can try a linux live session too to rule out windows
It may be your bios settings
It may be the cable, cables break all the time, get a new one.
HELP.
Sony Xperia z1 charging via adapter.
But Doesn't get detected by any pc or laptop nor by using other cables. ( also not charging).
Hi I have problem with Sony z it's not charging nutill if I press tightly den it's charging if I leave it den it's stop I think it's usd port problem please let me know asasp tq
HELP,
i have sony z1 compact.. i got problem with the usb cable, if i use the usb cable for charging it's just charging properly.. but if i plug to pc, my pc or phone not detect anything.. i have try factory reset, change usb cable, try to other pc and try other usb cable.. but nothing happen.. anyone can give me solution ?

[Q] USB port not working...

Anyone have a non-functioning USB port? PC doesn't recognize my Z3 compact and it wont charge as well when connected to the PC. The USB port was working when I first got the phone, then suddenly stopped being functional. I cannot even charge through it as well.
Have you tried another cable?
Are you trying to charge from wall adapter to the usb port?
If yes, send to repair.
I have already tried connecting using different cables and PCs/ laptops. Even did a full reset several times. then, suddenly, the uSB connection began working: USB connection to computer and USB charging worked. Mysterious?? Maybe loose connection inside the phone??
I've noticed it won't charge with certain cables, chargers and vehicles. Seems to be hit and miss.

[Q] USB issues

ive recently had to replace my usb port in my One, and since replacing the phone charges in all modes fine, but it wont recognise on my PC.
Ive tried several cords and usb ports, also different computers with no avail, anyone have an idea of whats going on?
oc74ne said:
ive recently had to replace my usb port in my One, and since replacing the phone charges in all modes fine, but it wont recognise on my PC.
Ive tried several cords and usb ports, also different computers with no avail, anyone have an idea of whats going on?
Click to expand...
Click to collapse
Not sure exactly what you mean by not recognized on your PC but take a look at this post to help you troubleshoot your issue.

[Q] D959 Drops USB Connection to PC

When I first got my G Flex I didn't have this issue. Now it has slowly progessed to the point that it's dropping the connection every 30 seconds. This is a brand new Windows 8.1 PC and it's connected to the USB 3.0 port. (I've also tried the standard ports) I've found a hub that's externally powered. Could that help? Can I do a factory reset and keep my root? TIA
Sounds like a bad USB cable.
Try it with another PC /different cable
Worst case it's a broken USB port on the PC or phone.
Have you tried cleaning the USB port on the phone/PC?

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