[Q] Dead/Black Screen after installing CM 12.1 - G 2014 Q&A, Help & Troubleshooting

Hi!
I've installed the CM 12.1 by downloading and following the instructions from the CM wiki page for Moto G 2014, and also by reading threads from XDA. Now I've been using this for the last 2 weeks and this is happening once after every 3-4 calls. Whenever I get a call the whole screen turns black and doesn't respond :/
I've a LG G Watch as my android wear, so I use that to receive the call. After the call gets over, the screen is still unresponsive and I've to restart the phone by holding the power button.
I'm updated to the latest nightly. How do I solve this issue? Any help is appreciated.
Thank you.

This dead screen issue is still not fixed. The screen still dies after a few days of use. And it feels like the backlight of the screen turns off because all of the features of the phone still work. I've to restart the phone to turn the screen on again.
I'm updated to the latest nightly. Any fix for this issue? PLEASE HELP.

Try different ROM remember clean flash

I might have the same problem. I can see the phone is recognized by the computer and the adb command "adb devices" shows it. I also hear the sounds produced by raising the volume buttons. Rebooting it won't bring the screen on. Any idea how to fix it?
EDIT: I Noticed that flashing strong light on it shows the screen a bit. Managed to turn of the live display option and crank the brightness setting to the max like many suggested. No change. Also updated ROM to latest CM12.1 (20150831) tried flashing a strong light into the front camera/sensor and using adb to set the brightness to 200. Still no change
The odd thing that makes me 90% certain this is some kind of hardware failure is that the dark screen persists on recovery and bootloader screens, not just system.

I have same issue, screen not waken up when call comes but just pressing power button shows screen for me

Related

Verizon LG G2 Screen Issues... NOT the turn on then off issue

I have recently purchased this phone via swappa and haven't had any issues prior to this and that has been three weeks (other than a light leak).
The issue that is happening is the LCD will not turn on. When the phone is unlocked via knock on or power button you can move your finger over where the lock circle would be and feel the vibrations showing that it does register the touch. Then usually I would just hold the power button till it rebooted and this would sometimes fix the problem, on a side note the boot LG logo and boot animation do not show up during this time simply the lock screen would randomly appear.
That is problem, now on to what I tried to fix it. I have put on an entirely different rom and the problem persists, I have also flashed a different kernel on the stock rom with no avail. I at first thought it could be due to a faulty proximity sensor, but the last time the screen was on I checked it with sensor box. One way I have been able to reproduce the problem is after locking it putting it in my pocket and waiting around five minutes, this then will make it so the LCD does not turn on ( Which makes it seem like it has something to do with deep sleep). Also something I just found since I was actually able to find the power off button, the screen also won't turn on when the phone is off and plugged into the charger (this makes it seem like hardware issue). It seems like as long as I keep the phone from going to deep sleep the LCD will turn back on.
Some of this makes it seem like a software issue other things make it seem like a hardware issue. I just was wondering if anyone had any ideas or if I need to buy a new screen, if the mobo is bad, or if I could fix this with software. Any and all ideas are welcome.
Thank you all in advance.

**HELP**Lock button permanently locks

I have a strange problem, well a few. If I lock my phone (C6903) using the physical button I can't unlock it again. I try for about 5-10 minutes sometimes and it just wont work. If I hold it down I can feel it vibrate as if it's bringing up the power menu but the screen just stays black. Eventually it will randomly wake up then I can play around as normal. If I leave it to lock itself I can unlock every time, fist time no worries. This is what pointed me to it being a SW problem rather than a hardware problem.
I also noticed that when I do have the screen turning off in the dark, I can see that the screen is still lit up! Just it is black, not completely asleep. It's really quite bright when I have it next to the bed. Also when I am outside I can't see the screen at all really, even with the brightness turned right up.
It's really strange all these happened about the same time. I figured maybe it was a ROM problem and a fresh install of stock ROM would help. Tried it and at first most of these problems went, just the fact I still couldn't really see the screen in the sun. I tried another ROM and at first was just the same but then these problems started again.
Has anyone had any or all of these problems or got any ideas what it could be? I am left thinking now that the problem is more likely hardware related as the problems are so sporadic and happen whatever I have installed.
Any help / suggestions would be appreciated but I have the feeling I will have to just admit the phone is dogged
You say that most of the problems desapararecen to install a new ROM, it is likely that installing something extra to be the cause, I was introduced me something similar with Expoxed Notifications Module.
Try a clean installation without installing test applications to determine if the problem recurs.
Thanks, yes I guess I will try that, bit of a pain having to reinstall apps after every install and restoring messages etc so I might just put up for now.
I also have realised that the screen not turning on and the screen staying on but black happen at different times. i.e. I can now randomly turn the screen on and off no problem (don't think I have installed or deleted any apps or changed anything), but the screen stays awake when off. When I was last not able to turn the screen back on after turning off the screen actually went to sleep. Very strange

Screen won't turn on when pressing the power button

Hello there,
I got my hands on a M7, which was fully stock and working. It has some minor scratches and damaged material here and there, though it worked fine, except for phone calls only being audible in speaker mode.
I flashed TWRP recovery and installed the latest nightly of Cyanogen mod (cm-12.1-20151005-NIGHTLY-m7). Though to prevent the custom recovery from being patched I unlocked the bootloader (Not sure if that was the solution, though).
It was all fine, until the screen dimmed, and I tried powering on the screen again by pressing the power button. Though it wouldn't turn on. I even tried setting on the option to turn on screen when connected to a power source, though it never powered on again. I also noticed a slight flash of blue light every now and then, and the screen feels too sensitive. It might register a press when you're just scrolling.
Could someone help me out with this? Of course I believe a hardware fix would be appropriate, but as how everything worked until the flashes, I believe it might be fixed with some software.
Any help is much appreciated.
Byrkoet said:
Hello there,
I got my hands on a M7, which was fully stock and working. It has some minor scratches and damaged material here and there, though it worked fine, except for phone calls only being audible in speaker mode.
I flashed TWRP recovery and installed the latest nightly of Cyanogen mod (cm-12.1-20151005-NIGHTLY-m7). Though to prevent the custom recovery from being patched I unlocked the bootloader (Not sure if that was the solution, though).
It was all fine, until the screen dimmed, and I tried powering on the screen again by pressing the power button. Though it wouldn't turn on. I even tried setting on the option to turn on screen when connected to a power source, though it never powered on again. I also noticed a slight flash of blue light every now and then, and the screen feels too sensitive. It might register a press when you're just scrolling.
Could someone help me out with this? Of course I believe a hardware fix would be appropriate, but as how everything worked until the flashes, I believe it might be fixed with some software.
Any help is much appreciated.
Click to expand...
Click to collapse
If you are talking about the screen not turning on (as opposed to the complete phone) Its a known bug of CM roms. The screen can't be turned back on when it was set to minimum brightness, or when the auto brightness set it to minimum. To avoid that, you'll need to adjust the brightness yourself instead of auto mode, avoiding the minimum adjustment. CM is known to be a buggy rom for the M7, you shouldn't have this issue if using a GPE or Sense rom.
alray said:
If you are talking about the screen not turning on (as opposed to the complete phone) Its a known bug of CM roms. The screen can't be turned back on when it was set to minimum brightness, or when the auto brightness set it to minimum. To avoid that, you'll need to adjust the brightness yourself instead of auto mode, avoiding the minimum adjustment. CM is known to be a buggy rom for the M7, you shouldn't have this issue if using a GPE or Sense rom.
Click to expand...
Click to collapse
Thanks for the info. I figured as much, I will try Exodus.
EDIT: I have tried Exodus, XenonHD and Dirty Unicorns. Though no success: none of them were able to turn on the display after it dimmed.

Screen stops responding during call

I've had this problem with 2 different roms now (PureNexus, Chroma) on a few kernels (stock, ElementalX) so I'm not sure whats causing it but I need a fix. In a call, many times the screen just stops responding. Sometimes I can turn the screen on/off using power button and its fixed. Other times nothing works and I have to do a hard reboot by holding down power key since nothing else works on screen.
This is on latest version of the rom/kernels. Any ideas?
When you say its stops responding, do you mean it goes dark and nothing displays on screen? Or that its on with everything displaying but tapping it does nothing?
Only when in contact with ears?
akholicc said:
When you say its stops responding, do you mean it goes dark and nothing displays on screen? Or that its on with everything displaying but tapping it does nothing?
Click to expand...
Click to collapse
Its on, touch doesn't do anything. The phone is working since volume keys bring up the UI but you can't do anything. Also proximity sensor works, it turns on/off as I bring near ear. I don't have a screen protector.
ECrispy said:
Its on, touch doesn't do anything. The phone is working since volume keys bring up the UI but you can't do anything. Also proximity sensor works, it turns on/off as I bring near ear. I don't have a screen protector.
Click to expand...
Click to collapse
I'm having a similar issue from the last month.. I'm on DP5
when i get a call most times the screen is off.
To answer the call i've to put on the screen, unlock the phone and then go to the heads up notification and choose answer there..
waiting for nougat final hoping it'll fix this.
Tried fiddling around with notifications importance setting.. it helped a little but then there was the annoying heads up showing along with the regular incoming call screen.
Sometimes (very rarely, has happened twice) the screen just remains black and will only work normally after a reboot.
Anybody have any suggestions?
I was having similar issues, also on the Developer Preview and I ended up noticing that the phone app was blocked from showing any notifications despite the fact that I never set it that way. I would hear the call ringing but would never see the screen to answer. Just changed that setting and everything was back to normal. Perhaps something is causing the phone app to fail to show notifications for you as well.

Lock issues

Hello guys, I'm having some problems with the screen of my device, when I press the button to turn off the screen, and I try to turn on the screen again, it hardly turns on at first, I have to make several attempts for it to turn on, or restart the cell phone for it to work. I used a screen recorder, and apparently when I click, the system works normally, but the screen doesn't care about me. When I receive calls the same situation occurs, the screen goes black during the call, and after ending the call, I can't turn on the screen easily, I have to make several attempts or restart the phone for the screen to turn on. I am currently at Havoc OS 4.3, but this problem persists with me since Stock (Oxygen OS). I've already changed the screen, touch screen display, and device buttons, but the problem continues. The solution I found to facilitate my daily life is to use an application called Blackr to keep the device always on on a black screen, simulating a lock screen, thus trying to reduce my battery consumption because the screen is amoled. So I decided to come here on the forum to ask the noble colleagues for help to see if I can find a solution to my problem. I thank you for your attention!

Categories

Resources