Lollipop bluetooth - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

So my dad is having issues with his Droid turbo. It just updated to lollipop and since then, his bluetooth disconnects every time the screen shuts off. It doesn't matter what he's connected to. As soon as the screen is off, it's as if his bluetooth wasn't even on. He's got a fitness tracker that he has an sync app for and it's supposed to be a background thing. Won't stay paired to his vehicle either. He's toggled bluetooth on and off, un-paired and re-paired and cleared data and cache under the Bluetooth sharing app. Nothing is working.
Anyone gotta fix or experience this as well?

Most likely it is a power saving program that is installed. Check settings in any battery apps you have installed for anything about bluetooth.

Like PittAussie said, he probably has one of those bull**** battery saving programs installed that's doing it.

Related

Reconnection Problems

Whenever my phone and watch are disconnected for an extended period (>1-2 minutes), they rarely will reconnect. The only solution I have found is to force stop the android wear app on the phone and restart it, or reboot the phone. Anyone else having this issue? I have completely reset the watch (G Watch R), reset the BT profiles, cleared the Android Wear app data, reconfigured the phone connection and still have the issue.
I have the same problem but if disconnect and reconnect the BT it's ok
Bye
V
thats by design
when disconnected, the AW phone app will try to reestablishe a connection periodically
however, in order not to kill your battery, the period between the connection attempts gets longer and longer
(starts at 2 sec and goes up to 256 sec - you can see this if you have developer options enabled on your phone)
so your watch should definitely reconnect within 5 min
instead of killing the AW phone app, I open the app and click on disconnect and immediately afterwards on connect again
I have the same problem. If I get out of range of my phone, the bluetooth will disconnect. rarely does it reconnect on it's own. Turning bluetooth off/on on my phone doesn't seem to fix it. Usually a watch reboot fixes it or both a watch and phone reboot is needed.
Anyone have any ideas...?
scott500 said:
I have the same problem. If I get out of range of my phone, the bluetooth will disconnect. rarely does it reconnect on it's own. Turning bluetooth off/on on my phone doesn't seem to fix it. Usually a watch reboot fixes it or both a watch and phone reboot is needed.
Anyone have any ideas...?
Click to expand...
Click to collapse
thats strange, turning bluetooth off and on again should lead to an immediate reconnection
if you disable bluetooth, the Android Wear notification should disappear from your phone and reappear once you turn bluetooth on again
is that the case for you?
having similar problems from time to time. Even more bad is when i update my Phone with a new Rom, i need to Reset the Watch to Factory Default otherwise it will not connect at all!
I'll keep an eye on it I just tried to disconnect and reconnect Bluetooth under normal conditions and it worked fine.. So it must be a bug which hangs up the watch periodically.
Thanks for the input.
Sent from my HTC One_M8 using XDA Free mobile app

Losing Bluetooth Connection

I have a weird problem with my Moto X 2014 (Pure Edition). It's randomly losing bluetooth connection in a background (basically any BT connection – to auto, smartwatch, etc.) but the phone itself says everything is fine (Bluetooth is on and devices are connected). But actual connection is not working: unable to play music via BT, unable to discover a new BT device, notifications not coming through to a smartwatch, etc. Bluetooth devices continue to show as connected even if I power them off, and when I turn them back on, they won't reconnect.
I meet this problem every 1-2 hours, sometimes even 10-20 minutes. The only way to fix this problem - to turn off BT and then turn it on again. Or keep Wi-Fi always off.
I tried to use another Moto X (2014, same software build version), to pair and unpair devices, to clean cache and even do a factory reset (with and without backup restoring) – the problem is still here. That's weird but this problem start appears 2-3 weeks ago, before everything was just fine.
Phone: Moto X 2014 Pure Edition @ T-Mobile, Lollipop 5.1 (TMO_Pure_5.1_LPE23.32-21.3_5_23.16.3.victara_tmo.tmo.en.US)
Devices: Pebble Time, Pebble Time Steel, Ford SYNC2, Moto Stream.
Things I tried that didn't help: deleting and re-pairing devices, deleting all old device profiles, clearing cache, reflash, factory reset, safe mode, flash CM12.
BT HCI Logs:
A disconnect at 1:28pm
dropbox.com/s/q3pka5egagq3e5g/01_btsnoop_hci.log?dl=0
A disconnect at at 3:09pm (or so)
dropbox.com/s/f2kl4rowr12lypt/02_btsnoop_hci.log?dl=0
Same issue here with a VZW XT1096, since OTA to 5.1. Factory reset does not help.
Up
Same issue here, same device & carrier & software build version & Pebble Time Steel. As long as I'm constantly making use of a BT connection, it seems to stay alive just fine, but as soon as it sits idle for more than a couple minutes, the connection drops (according to the BT device, but not according to the phone). I've tried all the same things with the same total lack of success. I have nothing new/helpful to offer, but at least you're not suffering alone.
That's weird by the issue seems to be fixed somehow. Everything works just fine for almost 24 hours now, even with an active Wi-Fi.
Still testing.
Just to say I have the same problem with a Pebble Time Steel and my 2014 Moto X. Have e to disable BT and dependable BT to get phone to connect to Pebble to only be dropped a few minutes later from Pebble side.
Lyre
AlexanderKirov said:
That's weird by the issue seems to be fixed somehow. Everything works just fine for almost 24 hours now, even with an active Wi-Fi.
Still testing.
Click to expand...
Click to collapse
I'm having the same problems and have also had it "go away" for extended periods of time only to reappear after a day or two. Mine will drop the BT connection even if I'm actively listening to audio over my headset.
Registered because I'm having the same issue. I'm running stock 5.1, no root. The connection to my Pebble Time Steel is very unreliable. The Bluetooth settings thinks it's still connected, the Pebble Time app on my phone thinks it's still connected, but my watch shows no connection and there's no communication to or from my watch. Sometimes it'll work for hours just fine and then drop, sometimes it'll only be a few minutes. It seems to be when the phone screen is off. Turning BT off and on always fixes it, it'll immediately automatically reconnect and show it on the watch.
I've tried the Pebble troubleshooting online (factory reset & recovery mode on watch, uninstall Pebble Time app, forget pairing on all devices, remove all other BT apps, reboot phone, reinstall Pebble Time app, re-pair) but the problem remains.
In the past, I've had it where my Fitbit One seems to have dropped the connection. Since the sync is so infrequent, I don't notice it much but I did catch it where it hadn't synced in a few days. (That app was uninstalled while I try to figure the Pebble thing out)
Next step is factory reset on the phone, but it sounds like that's not a fix for some people. That, or design a watchface that sends a keep alive signal to the phone, which runs an app to reset the BT when the connection drops. Since it's still listed as connected, I don't think Tasker will fix it.
Same issue. My phone is a Verizon Moto X and I've tried factory reset. Hoping that whenever they update to 6 that it will fix the issue, but I'm ready to smash my Moto x over this
AlexanderKirov said:
That's weird by the issue seems to be fixed somehow. Everything works just fine for almost 24 hours now, even with an active Wi-Fi.
Still testing.
Click to expand...
Click to collapse
While I hope your problem is "fixed" I would not be too hopeful. I have had this problem as long as I've had the phone. Sometimes it goes away for a while but it always returns. Right after I unlocked my bootloader and it did a complete factory reset the problem went away for a week but it eventually returned. I've seen similar problems reported with all the MX14 variations and nobody seems to have a solution. There was a thread on the Moto forums with folks reporting these issues to Moto but nothing ever came of it. Seems to be connected to wifi somehow because I don't seem to drop the BT connection if wifi is turned off. Not really a useful solution but it does seem to work. I just gave up and put a BT toggle button on my homescreen.
I had the same problem using marshmallow, I downgraded to 5.1 and it went to normal
Count me in on this 'issue' too. 5.1 XT1096 rooted and BL unlocked. It seems to have started around mid-December and I can't think of any particular change that caused it. Pretty much have to toggle BT 2-3 times a day at this point. FWIW, I started having the problem before the BL unlock so basically factory reset did nothing to fix the issue.
Is there perhaps a way to have the BT automatically toggle at fixed intervals a couple of times a day?
jimbo0914 said:
Count me in on this 'issue' too. 5.1 XT1096 rooted and BL unlocked. It seems to have started around mid-December and I can't think of any particular change that caused it. Pretty much have to toggle BT 2-3 times a day at this point. FWIW, I started having the problem before the BL unlock so basically factory reset did nothing to fix the issue.
Is there perhaps a way to have the BT automatically toggle at fixed intervals a couple of times a day?
Click to expand...
Click to collapse
Update: I changed over to Android M on CM13 and no longer have this issue. Nice not to have to power toggle the BT function a couple times a day anymore.
YMMV
Met the same problem after updating to Android M.
I often connect to BT during driving and after a few days working normally, my headset will be disconnect without any "notification".
My solution is to wipe cache, after that BT connection will work well for another few days.
Never met this issue in Android L, but I just love M so much.
Looking for better solution / fix.
I found this thread while searching for some solution for my BT+Android Wear problems. I have them since circa february / march 2017.
But today, I got a problem with non-Wear watch (Fossil Q Grant). I noticed my phone was locked even if I have smart lock set up. I checked fossil q app, the watch was connected, it received notifications so far. But in the phone settings, in smart lock, all my devices vanished. I checked the BT setting and saw the same. All my paired devices disappeared! It happened after nothing more than a restart, after my fossil lost connection earlier today and did not want to reconnect. So I restarted the phone.
This happened to me the second time already, but first time I somehow did not pay attention because I was frustrated by the Wear app problems and weekly factory resets to get my Wear watches working.
Could our issues be related? Some bluetooth software bug in phone? THIS IS PURE HELL!
Moto X4 cant come soon enough.

Bluetooth keeps turning off

I upgraded my Z3C to MM a few months ago, and since then I've started noticing that bluetooth seems to be off most of the time. Under KK it was on all the time and rock solid - it was always there, and for example the phone would always connect to my car when I started the engine. Now, BT on the phone is off more often than on, which is tedious, especially when I don't notice that the phone doesn't connect to the car, and then a call comes in
I've verified that BT doesn't come back on after a manual restart, which it always used to. The phone always restarts after running its Titanium backup overnight, so that could be why BT is more usually off than on. But as I say, it didn't used to be like that. I will be keeping a closer eye on it in future to see if BT turns off at other times for no apparent reason.
Does anyone know if there is a new setting in MM that could be causing this, or have any other suggestions as to how to go about preventing this extremely annoying behaviour?
TIA
OK, so it now seems to be confirmed that Bluetooth doesn't come back after a restart. The question is: why? It never used to behave that way. I'm pretty sure now that it's since I upgraded to Marshmallow that it's being doing this.
I'd dearly love to find a way to fix this!
Update on this problem: around the turn of the month it went away - bluetooth came back on after a reboot just like it had always used to. No idea why, or what if anything caused the change. Most likely a app somewhere was my guess, since that's all that changes on the device these days.
However, after a week or two the problem came back. Again, I'd changed nothing apart from allowing apps to update.
In order to investigate the app hypothesis further, I tried restarting the phone in safe mode. No joy. Normal mode, bluetooth on; restart in safe mode: bluetooth doesn't come back on. Safe mode, bluetooth on; restart in safe mode: bluetooth doesn't come back on.
So it looks like it's not an app after all.
I have now found a workaround using the Smart Connect app to schedule a task which turns bluetooth on in the early hours of the morning. But it's annoying that I have to do this when the problem simply shouldn't be happening.
Bluetooth is a ***** on MM
Try the following: Switch BT on - Be sure that it can connect to any device. Leave it on - Do not switrch BT off now.
Reboot and wait until system full stated.
Now it should work stable - even if you switch it on/off.
After that: Be sure that you have BT ON before reboot.

WiFi appears to be on even when switching it off

Hello people,
I had a weird issue the past few nights with my WiFi. Specifically, I turn off all data, wireless and mobile, when going to bed. However, when waking up yesterday and today, my screen was full of notifications, which wouldn't have possibly come through with all toggles off. I thought that maybe it happened because my Android Wear smartwatch was pushing notifications to the phone (it has standalone WiFi connectivity) but it looked weird so I decided to test it.
I switched off WiFi/Data/Bluetooth on the phone and WiFi/Bluetooth on the watch and tried to send myself a messenger message. It came through, even with no apparent connectivity! I could also reply to it (from facebook messenger) although I couldn't browse websites through Chrome. Hmm weird. I tried turning Airplane mode on and off and it seems to have fixed that. I used my default config to test my Wear theory, only Bluetooth on phone and WiFi/Bluetooth on watch, and no messages came through, so the solution was apparently the Airplane mode toggle.
Anyone else experienced something similar?

Bixby routines problem

I've been using Bixby routines since I got my s10e and been loving it. However, I've been running into a problem for a while (a problem which I did not have when I started using the routines).
I've got a routine setup that switches off bluetooth, NFC, Wifi, mobile data and auto sync during the night at a set time. This allows people to still reach me in an emergency, but my battery isnt unnecesarily drained during the night with internet and notifications. However, when the set time occurs, everything switches off like it supposed to exept wifi. I have to turn Bixby routines off and on again for the full routine to work.
I've tried deleting the routine and even splitting the routine up (i.e. just wifi switch off at a set time), but nothing seems to work.
Anbody have the same problem or know of any solution?
JcNeji said:
I've been using Bixby routines since I got my s10e and been loving it. However, I've been running into a problem for a while (a problem which I did not have when I started using the routines).
I've got a routine setup that switches off bluetooth, NFC, Wifi, mobile data and auto sync during the night at a set time. This allows people to still reach me in an emergency, but my battery isnt unnecesarily drained during the night with internet and notifications. However, when the set time occurs, everything switches off like it supposed to exept wifi. I have to turn Bixby routines off and on again for the full routine to work.
I've tried deleting the routine and even splitting the routine up (i.e. just wifi switch off at a set time), but nothing seems to work.
Anbody have the same problem or know of any solution?
Click to expand...
Click to collapse
I'm using the "save battery at night" stock routine and it's shutting off all of the radios, including wifi, and they're all back on in the morning. Are you using that one or something different?
No, I use a custom routine, but the stock "save battery at night" has the same problem with me: wifi does not shut off at the set time
they are buggy. I have sort of the same thing (turns off wifi/data and auto-sync and sometimes it fails to disable auto-sync)
Mine haven't been working properly since the May firmware update
Sent from my SM-G973F using Tapatalk
Dexter_prog said:
they are buggy. I have sort of the same thing (turns off wifi/data and auto-sync and sometimes it fails to disable auto-sync)
Click to expand...
Click to collapse
I think I figured out my problem: I had two conflicting routines setup (i.e. I had a routine set up that turned off bluetooth when connected to my home wi-fi, which in turn stopped my night routine from turning wifi off).
Hope this helps somebody!
JcNeji said:
I think I figured out my problem: I had two conflicting routines setup (i.e. I had a routine set up that turned off bluetooth when connected to my home wi-fi, which in turn stopped my night routine from turning wifi off).
Hope this helps somebody!
Click to expand...
Click to collapse
It was driving me crazy...had a routine to turn off wifi when I connected my BT earbuds (to avoid the streaming interruption when leaving the house) that stopped working one day. Thanks to your solution I realized it was a new routine for turning off location when connected to my home wifi that was conflicting with the first routine. So thank you very much! Now I just need to figure out a work around for one or the other...

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