Urgent: Help, brick my phone - Nexus 6 Q&A, Help & Troubleshooting

I need help, fast. im freaking out.
ok so, i needed to unroot my phone so i could send it in to get it replaced.well i went to unroot, i had the proper flash files and drivers and everything wugfresh said needed. but i forgot to make a recovery file, mostly cuz it told me i didnt have enough space on my phone, anyways thinking it went fine, i decided to lock the bootloader, and then it started to bootloop TWRP, so trying the unroot thing again, that didnt work, so i tried to unlock bootloader again, that didnt work. So in a moment of panic and stupidity i tried reinstalling everything using the guide that it had, but it wouldnt install anything. It's still in bootloop and idk what to do. have i screwed up? i dont have money for a new phone or another phone to use. any help would be great..
thanks in advance..

1. Don't use toolkits unless you can replicate everything they do (or everything you plan to use them for) on the the command line. They are for convenience, not for doing something you don't know how to do.
2. Try to unlock the bootloader again...but...
3. There is no need to unroot a nexus to send it in for a hardware defect. Just factory reset, take your sim out and ship. Just ship it.

brizey said:
1. Don't use toolkits unless you can replicate everything they do (or everything you plan to use them for) on the the command line. They are for convenience, not for doing something you don't know how to do.
2. Try to unlock the bootloader again...but...
3. There is no need to unroot a nexus to send it in for a hardware defect. Just factory reset, take your sim out and ship. Just ship it.
Click to expand...
Click to collapse
:victory:
---------- Post added at 11:07 PM ---------- Previous post was at 11:05 PM ----------
undeadfreak said:
I need help, fast. im freaking out.
ok so, i needed to unroot my phone so i could send it in to get it replaced.well i went to unroot, i had the proper flash files and drivers and everything wugfresh said needed. but i forgot to make a recovery file, mostly cuz it told me i didnt have enough space on my phone, anyways thinking it went fine, i decided to lock the bootloader, and then it started to bootloop TWRP, so trying the unroot thing again, that didnt work, so i tried to unlock bootloader again, that didnt work. So in a moment of panic and stupidity i tried reinstalling everything using the guide that it had, but it wouldnt install anything. It's still in bootloop and idk what to do. have i screwed up? i dont have money for a new phone or another phone to use. any help would be great..
thanks in advance..
Click to expand...
Click to collapse
you can try fastboot formatting userdata and cache, but that generally only works if you still have twrp installed. other than that, theres really nothing else that you can do.

brizey said:
3. There is no need to unroot a nexus to send it in for a hardware defect. Just factory reset, take your sim out and ship. Just ship it.
Click to expand...
Click to collapse
When I had to get mine replaced Sprint gave me crap cause I had bootloader unlocked and twrp installed. I had to take it home flash factory images and relock before they would take it back (for a sim slot issue) always best to go stock to avoid any issues.
Sent from my Nexus 6 using XDA Free mobile app

undeadfreak said:
I need help, fast. im freaking out.
ok so, i needed to unroot my phone so i could send it in to get it replaced.well i went to unroot, i had the proper flash files and drivers and everything wugfresh said needed. but i forgot to make a recovery file, mostly cuz it told me i didnt have enough space on my phone, anyways thinking it went fine, i decided to lock the bootloader, and then it started to bootloop TWRP, so trying the unroot thing again, that didnt work, so i tried to unlock bootloader again, that didnt work. So in a moment of panic and stupidity i tried reinstalling everything using the guide that it had, but it wouldnt install anything. It's still in bootloop and idk what to do. have i screwed up? i dont have money for a new phone or another phone to use. any help would be great..
thanks in advance..
Click to expand...
Click to collapse
If you cannot unlock the bootloader, fastboot format userdata and cache. Boot into TWRP and copy any rom.zip to the sdcard using MTP.
Flash the rom, tick the "allow oem unlock"
Boot to bootloader, unlock it. Flash stock CHECK IT BOOTS before you lock the BL.

Related

Nexus 6 Flashing TEAMWIN STUCK?

I managed to borrow a Samsung Satellite laptop, so I could root and unlock my Nexus 6. Laptop is brand new. Everything was great on unlocking and rooting using Wogfresh's Nexus Tool Kit.
Then I decided to stop the forced encryption. Used Wug's Tool Kit again. At the end it says phone will reboot in 15 minutes. I waited over a half hour. Then I tried rebooting the phone. Now it flashed teamwin.
I can get it turned off. And I can still get it into recovery, bootloader mode, etc. I worked on this from 16:30 - 05:30 yesterday. I have been working today for another 3-4 hours.
Wug's Tool, the computer will not recognize the phone. Any help would be greatly appreciated. This is sooooo frustrating! I have uninstalled drivers, updated drivers, usbs too. I did everything Wug's kit said to do.
Sent from my SGH-I337 using Tapatalk
first off, stop using toolkits!
doing it properly is just as easy, and takes about 4-5 minutes, to unlock the bootloader, flash the recovery, flash the supersu zip, and to flash a custom kernel that wont bring on encryption(but you have format data for un-encryption to work).
Good looking out! Thanks for all the information. I am positive that you must be of Wug's caliber, dev wise, right?
It's a real shame everyone doesn't know everything like you, huh? Also appreciate the directions on doing it your way, in 4-5 minutes.
Sent from my SGH-I337 using Tapatalk
addcancercat said:
Good looking out! Thanks for all the information. I am positive that you must be of Wug's caliber, dev wise, right?
It's a real shame everyone doesn't know everything like you, huh? Also appreciate the directions on doing it your way, in 4-5 minutes.
Sent from my SGH-I337 using Tapatalk
Click to expand...
Click to collapse
assuming you got the driver installed..
1. while in bootloader.. fastboot oem unlock(this will unlock the bootloader
2. fastboot flash twrp recovery
3. flash the latest supersu with twrp recovery
this will give you root
4. flash any custom kernel(if you want to decrypt).
5. in twrp recovery, format data.
6. reboot and youll be rooted and unencrypted.
thats the basics, for any nexus. root toolkits can be used, if you already know what to do. if you are clueless of the process, youll learn ziltch using a roit toolkit, and will remain without any knowledge. so when you need to do some basic upkeep, you will be clueless, and will feel as your device is bricked. at that point youll start a pointless thread..
Thanks again. Did you read my post?
No I don't have drivers installed.
The computer does not recognize the phone now.
Please spare me anymore help.
Sent from my SGH-I337 using Tapatalk
simms22 said:
assuming you got the driver installed..
1. while in bootloader.. fastboot oem unlock(this will unlock the bootloader
2. fastboot flash twrp recovery
3. flash the latest supersu with twrp recovery
this will give you root
4. flash any custom kernel(if you want to decrypt).
5. in twrp recovery, format data.
6. reboot and youll be rooted and unencrypted.
thats the basics, for any nexus. root toolkits can be used, if you already know what to do. if you are clueless of the process, youll learn ziltch using a roit toolkit, and will remain without any knowledge. so when you need to do some basic upkeep, you will be clueless, and will feel as your device is bricked. at that point youll start a pointless thread..
Click to expand...
Click to collapse
Dude lay off! You are forever on here giving ppl **** about the posts they make. Sorry if most ppl arnt as skilled as you and might actually need some help. Just cause your "recognized" doesnt make you a mod. If they have a problem with what someone post let them deal with it.
addcancercat said:
Thanks again. Did you read my post?
No I don't have drivers installed.
The computer does not recognize the phone now.
Please spare me anymore help.
Sent from my SGH-I337 using Tapatalk
Click to expand...
Click to collapse
have you went through and installed it yet? here is the page for the android adb driver as well, it should also work http://adbdriver.com/
---------- Post added at 07:45 PM ---------- Previous post was at 07:41 PM ----------
chris6278 said:
Dude lay off! You are forever on here giving ppl **** about the posts they make. Sorry if most ppl arnt as skilled as you and might actually need some help. Just cause your "recognized" doesnt make you a mod. If they have a problem with what someone post let them deal with it.
Click to expand...
Click to collapse
lay off what? with helping him out? no, im not a mod, nor do i want to be a mod(i have said no to xda mod offers before). but, i will always fight against lies and untruth, no matter what, no matter who says it. i dont come here, to xda, to learn. i mostly come here to help people out. if you dont want any help, thats fine, let me know and i wont help you. but if you are just here to give me crap about nothing except me going against what others say, get the fxxk out of here.
simms22 said:
have you went through and installed it yet? here is the page for the android adb driver as well, it should also work http://adbdriver.com/
---------- Post added at 07:45 PM ---------- Previous post was at 07:41 PM ----------
lay off what? with helping him out? no, im not a mod, nor do i want to be a mod(i have said no to xda mod offers before). but, i will always fight against lies and untruth, no matter what, no matter who says it. i dont come here, to xda, to learn. i mostly come here to help people out. if you dont want any help, thats fine, let me know and i wont help you. but if you are just here to give me crap about nothing except me going against what others say, get the fxxk out of here.
Click to expand...
Click to collapse
Help ppl? All you do is give ppl ****. Ive seen numerous posts where you act like an a55 just cause someone needed some help or putting ppl down for using toolkits. Look i dont come here to start anything with anybody but if i see ppl unfairly treated cause they are new or dont have much experience your gonna get called out on it. As far as "getting the fxxk out of here" nah i think ill stay
chris6278 said:
Help ppl? All you do is give ppl ****. Ive seen numerous posts where you act like an a55 just cause someone needed some help or putting ppl down for using toolkits. Look i dont come here to start anything with anybody but if i see ppl unfairly treated cause they are new or dont have much experience your gonna get called out on it. As far as "getting the fxxk out of here" nah i think ill stay
Click to expand...
Click to collapse
show me one post where i acted like an ass when someone needed help.
Simms is correct, its much easy to unlock using fastboot rather than a tool kit. When I first started modding it took me >5 minutes to learn how to do this. It always works and can really help you if you mess something up using a tool kit. If the OC doesn't recognize your phone, what screen is it showing (the TWRP logo) have you tried to hold power and volume down to boot into the boot loader? If you can boot into BL then you can flash anything via fastboot and fix this problem easily.
I am unlocked and rooted. When I tried change the forced encryption is when the phone became useless. I can get it into recovery (factory) and restart bootloader, etc.
But now it justs stay on the black and white Google when your first reboot your phone.
I have downloaded all the tools. I don't know the commands or the proper order.
My computer is not reconizing my phone after the encryption attempt.
addcancercat said:
I am unlocked and rooted. When I tried change the forced encryption is when the phone became useless. I can get it into recovery (factory) and restart bootloader, etc.
But now it justs stay on the black and white Google when your first reboot your phone.
I have downloaded all the tools. I don't know the commands or the proper order.
My computer is not reconizing my phone after the encryption attempt.
Click to expand...
Click to collapse
first thing you need to do is get the driver installed, so that your device would be disabled to your computer to adb/fastboot. you are going to have to flash the factory.img through your bootloader via fastboot. or, you can fastboot oem unlock your bootloader, flash a custom recovery, and adb push/sideload a rom/gapps/supersu to your phone and flash them via your new recovery.
simms22 said:
first thing you need to do is get the driver installed, so that your device would be disabled to your computer to adb/fastboot. you are going to have to flash the factory.img through your bootloader via fastboot. or, you can fastboot oem unlock your bootloader, flash a custom recovery, and adb push/sideload a rom/gapps/supersu to your phone and flash them via your new recovery.
Click to expand...
Click to collapse
Man you wouldn't know where I might find a more detailed step by step instructions on how exactly to do this. Then I could probably do it.
I have been updating drivers, uninstalling drivers, etc.
The tiol kit was great for unlocking and rooting. Then I tried to undo the forced encryption.
Sent from my SGH-I337 using Tapatalk
addcancercat said:
Man you wouldn't know where I might find a more detailed step by step instructions on how exactly to do this. Then I could probably do it.
I have been updating drivers, uninstalling drivers, etc.
The tiol kit was great for unlocking and rooting. Then I tried to undo the forced encryption.
Sent from my SGH-I337 using Tapatalk
Click to expand...
Click to collapse
this should help you out. if you have anything to adk about it, ask there or here. good luck! http://forum.xda-developers.com/nexus-6/general/guide-flash-factory-images-nexus-6shamu-t2954008

Accidentally flashed a file to root that was for KitKat (Im on Lollipop)

So I accidentaly flashed the wrong root file thus making my systemui continuously crash. Any suggestions as to what I can do?
shahrukhraza said:
So I accidentaly flashed the wrong root file thus making my systemui continuously crash. Any suggestions as to what I can do?
Click to expand...
Click to collapse
Stock recovery or TWRP?
Are you looking to undo what you did without having to do a complete wipe, or are you open to more drastic solutions? Because you can always run the toolkit to reset to complete stock by flashing the stock images over your current system. But that would of course perform a complete wipe.
Paddington said:
Stock recovery or TWRP?
Are you looking to undo what you did without having to do a complete wipe, or are you open to more drastic solutions? Because you can always run the toolkit to reset to complete stock by flashing the stock images over your current system. But that would of course perform a complete wipe.
Click to expand...
Click to collapse
I dont really mind a complete wipe. And are you referring to this toolkit? http://forum.xda-developers.com/mot...l-windroid-universal-android-toolkit-t3048099
if not could you please tell me which one?
And to clarify, I followed this tutorial: https://www.youtube.com/watch?v=_fPIYhzWlnw . The file that I flashed to attempt to root is in the description of that.
shahrukhraza said:
I dont really mind a complete wipe. And are you referring to this toolkit? http://forum.xda-developers.com/mot...l-windroid-universal-android-toolkit-t3048099
if not could you please tell me which one?
And to clarify, I followed this tutorial: https://www.youtube.com/watch?v=_fPIYhzWlnw . The file that I flashed to attempt to root is in the description of that.
Click to expand...
Click to collapse
I actually used this one: http://forum.xda-developers.com/moto-x-2014/development/tool-moto-x-pure-edition-recovery-t2897819 when I was messed around, but I would imagine either would work. When I needed to return to unrooted stock, I believe that toolkit returned me to 4.4.4 unrooted stock, then I just ran the 5.0 OTA once the phone booted up.
The toolkit you referenced is the one I used to unlock the bootloader, flash TWRP, and root my phone. As long as you can get to recovery or fastboot, either toolkit should work to return you to stock. BUT I caution you, I have a pure edition, and these toolkits were made for the pure edition. If you do not have a pure edition, you'll want to read the disclaimers/instructions/other posts to make sure it will work on your phone.
Okay so this escalated quickly.
So here I am being my dumb self , I try to flash TWRP. That goes fine and then I try to wipe my data. After that I reboot it and as its turning on it foes black on the boot animation. and now I cant even get into freaking recovery mode. I dont know what I did but im pretty sure I messed up bad. I need some serious help now and anything is appreciated.
Paddington said:
I actually used this one: http://forum.xda-developers.com/moto-x-2014/development/tool-moto-x-pure-edition-recovery-t2897819 when I was messed around, but I would imagine either would work. When I needed to return to unrooted stock, I believe that toolkit returned me to 4.4.4 unrooted stock, then I just ran the 5.0 OTA once the phone booted up.
The toolkit you referenced is the one I used to unlock the bootloader, flash TWRP, and root my phone. As long as you can get to recovery or fastboot, either toolkit should work to return you to stock. BUT I caution you, I have a pure edition, and these toolkits were made for the pure edition. If you do not have a pure edition, you'll want to read the disclaimers/instructions/other posts to make sure it will work on your phone.
Click to expand...
Click to collapse
Yessir thanks for replying. However I now have a whole new problem. Do you have any suggestions for that? It is the post above^
shahrukhraza said:
Okay so this escalated quickly.
So here I am being my dumb self , I try to flash TWRP. That goes fine and then I try to wipe my data. After that I reboot it and as its turning on it foes black on the boot animation. and now I cant even get into freaking recovery mode. I dont know what I did but im pretty sure I messed up bad. I need some serious help now and anything is appreciated.
Click to expand...
Click to collapse
Hey thats an easy fix just load into the boatloader and reflash the rom through mfastboot
edit: you should be able to get all the files you need from his website http://forum.xda-developers.com/moto-x-2014/general/ota-pure-edition-lollipop-5-0-t2932625
ewalk4866 said:
Hey thats an easy fix just load into the boatloader and reflash the rom through mfastboot
edit: you should be able to get all the files you need from his website http://forum.xda-developers.com/moto-x-2014/general/ota-pure-edition-lollipop-5-0-t2932625
Click to expand...
Click to collapse
Bootloader as in vol. down + power button right? Thats not working too. I also tried other combinations to no luck. And before it was turning on but now its not even booting to the boot animation. Thanks for the link though, if it does magically boot into the bootloader then i'll know what to do at least.
Edit: Okay so theres the charging animation, so thats a start, I guess. Still no luck on the bootloader tho.
Okay got it into bootloader mode!
Now before I do any other stupid thing can somebody just confirm one thing for me? On Graffix's website, this is the img I should flash through mfastboot right
Lollipop 5.0 22.21.11 FULL IMAGE PACKAGE Zip
Just a confirmation because I dont really trust my judgement. Thanks again everybody
shahrukhraza said:
Okay got it into bootloader mode!
Now before I do any other stupid thing can somebody just confirm one thing for me? On Graffix's website, this is the img I should flash through mfastboot right
Lollipop 5.0 22.21.11 FULL IMAGE PACKAGE Zip
Just a confirmation because I dont really trust my judgement. Thanks again everybody
Click to expand...
Click to collapse
Yes that's right remember you only have to flash system
Sorry that my Toolkit suggestion messed you up. I really thought that solution would work, not make it worse.
Paddington said:
Sorry that my Toolkit suggestion messed you up. I really thought that solution would work, not make it worse.
Click to expand...
Click to collapse
Toolkit are never really a good idea it just makes people lazy and not learn how to flash or fix problems on there own.
Paddington said:
Sorry that my Toolkit suggestion messed you up. I really thought that solution would work, not make it worse.
Click to expand...
Click to collapse
Nah man that didnt mess it up, some other stupid thing did it lol. Nothing on you, rather thanks for the help.
ewalk4866 said:
Toolkit are never really a good idea it just makes people lazy and not learn how to flash or fix problems on there own.
Click to expand...
Click to collapse
I agree that Toolkits can make you lazy and not learn how to fix things on your own, but when you need a quick fix and don't have time to figure out what is going wrong, it's always nice to just boot your phone into fastboot or recovery and fix things with a few keystrokes on your computer.
I got it to work guys! Thanks for all the help. It was much appreciated.

Phone Die or did I kill It?

So here's the deal. I use WUGS and don't manually do stuff.. Yes this makes me a weak individual and I bow to the people who can manually flash and their omniscient power. I bought a 64gb google version Nexus 6 about a month ago when the price dropped. I had issues with it just shutting off every once in a while, but tried rooting and romming and no matter what the rom was, about a day in it would just force shutdown... In the early days I could access TWRP and even if I restored to a stock back up, only one time did it just restore and boot up, the rest of the time it would just not boot up..... I called about an RMA and put it back to complete stock, unlocked, trying to get it working, just thought maybe it was something I did and if so, I wanted to try stock. I flashed it, a few times I even made it to the set up screen on the initial boot, but after failing it didn't matter if I navigated to stock recovery and wiped or anything. Only thing I can do is access stock recovery and bootloader and all that and try to power it on but it just says google for a few seconds then shuts down. . Last night I got worried and relocked the bootloader so I could send it back and not have Moto void me on that... Was this always just a faulty phone or is it more likely something i did? I appreciate any intelligent thougts.
Dustin
kickenwing13 said:
So here's the deal. I use WUGS and don't manually do stuff.. Yes this makes me a weak individual and I bow to the people who can manually flash and their omniscient power. I bought a 64gb google version Nexus 6 about a month ago when the price dropped. I had issues with it just shutting off every once in a while, but tried rooting and romming and no matter what the rom was, about a day in it would just force shutdown... In the early days I could access TWRP and even if I restored to a stock back up, only one time did it just restore and boot up, the rest of the time it would just not boot up..... I called about an RMA and put it back to complete stock, unlocked, trying to get it working, just thought maybe it was something I did and if so, I wanted to try stock. I flashed it, a few times I even made it to the set up screen on the initial boot, but after failing it didn't matter if I navigated to stock recovery and wiped or anything. Only thing I can do is access stock recovery and bootloader and all that and try to power it on but it just says google for a few seconds then shuts down. . Last night I got worried and relocked the bootloader so I could send it back and not have Moto void me on that... Was this always just a faulty phone or is it more likely something i did? I appreciate any intelligent thougts.
Dustin
Click to expand...
Click to collapse
There is honestly no way to tell. We would be guessing. You cannot unlock the bootloader now either, so we can't even get you to manually flash stock to test.
You can try a "fastboot format userdata" and "fastboot format cache" to see if that helps you boot, otherwise, nothing you can do.
We do recommend that you only use toolkits if you know what they are doing in the background. It really isn't difficult. In fact, I wrote a very simple thread to explain in in General > Sticky roll-up. None of this has anything to do with omniscience. Though, that particular skill would be helpful to us to answer your actual question.
Lol thanks dude. I'll try anything. I figured out how to run simple commands, but when it comes to putting the files in the correct directory I think so that it reads it... But, you're saying now that I'm locked, stock, and not loading up, I could try to do fastboot and format data and cache? Is this a more in depth wipe than just wiping in stock recovery does ? I assume now that I locked, I can't flash firmwares without voiding my warranty or? I was actually on chroma and it shutdown, so I went to stock, started typing gmail log in on initial set up and it shut down.. .So as far as I know. I'm stock... and locked..
kickenwing13 said:
Lol thanks dude. I'll try anything. I figured out how to run simple commands, but when it comes to putting the files in the correct directory I think so that it reads it... But, you're saying now that I'm locked, stock, and not loading up, I could try to do fastboot and format data and cache? Is this a more in depth wipe than just wiping in stock recovery does ? I assume now that I locked, I can't flash firmwares without voiding my warranty or? I was actually on chroma and it shutdown, so I went to stock, started typing gmail log in on initial set up and it shut down.. .So as far as I know. I'm stock... and locked..
Click to expand...
Click to collapse
Format is not a wipe. It will wipe, but unlike a wipe, it will recreate the file system. A corrupt file system can prevent boot so worth trying.
If the BL is locked and won't unlock, that's about all you can try.
Boot.to recovery just incase you have TWRP recovery still
danarama said:
Format is not a wipe. It will wipe, but unlike a wipe, it will recreate the file system. A corrupt file system can prevent boot so worth trying.
If the BL is locked and won't unlock, that's about all you can try.
Boot.to recovery just incase you have TWRP recovery still
Click to expand...
Click to collapse
tried and the process failed... I have it back to status 2 and not rooted and it died after flashing stock so I assume sending it back is okay.. my replacement is here today. I'm unlocking and rooting as we speak
I erased everything on my Nexus 6 and then tried using the flash-all.bat from image-shamu-lmy48i.zip.
It failed saying could not allocate so many bytes.
Accidentally i did lock my bootloader using fastboot oem lock.
Now cant load anything and my phone doesn't boot.
When i try fastboot oem unlock it says enable that option under developer options.
I am now with a brick Nexus 6 please help me out of this situation.
openbook said:
I erased everything on my Nexus 6 and then tried using the flash-all.bat from image-shamu-lmy48i.zip.
It failed saying could not allocate so many bytes.
Accidentally i did lock my bootloader using fastboot oem lock.
Now cant load anything and my phone doesn't boot.
When i try fastboot oem unlock it says enable that option under developer options.
I am now with a brick Nexus 6 please help me out of this situation.
Click to expand...
Click to collapse
No matter how many times this question is asked, unfortunately, the answer is still, there is no fix.
This has been happening since the nexus 6 went to 5.1 and has been documented numerous times. A bit of reading beforehand is all that is needed to avoid this situation.
RMA is the only option.
Evolution_Tech said:
No matter how many times this question is asked, unfortunately, the answer is still, there is no fix.
This has been happening since the nexus 6 went to 5.1 and has been documented numerous times. A bit of reading beforehand is all that is needed to avoid this situation.
RMA is the only option.
Click to expand...
Click to collapse
I did unlock before and rooted the phone and i was using it.
Does it mean my warranty is also void and no more support?
Is any devs working on fixing this problem?
openbook said:
I did unlock before and rooted the phone and i was using it.
Does it mean my warranty is also void and no more support?
Is any devs working on fixing this problem?
Click to expand...
Click to collapse
It's a security feature since 5.1. You cannot.unlock the bootloader without first setting "enable oem unlock". If you unlocked before 5.1, then you most likely didn't do this as it wasn't needed. So now you're locked and there is no way to unlock it.
Some devs may be looking into it, but if they are, they have been looking into it for a long time. It's extremely unlikely there will be a solution for this that doesn't come from Motorola. It could be an easy fix if Moto Wanted. They could provide a stock recovery flash able fully signed, rom.zip. This wouldn't bypass security either because you would still need your unlock code / google password to boot the device. But so far, we've heard nothing
Send it in to them. If you haven't got TWRP installed, there is nothing you can do. There's no reason for them to void warranty

stuck in boot loop android is starting optimizing apps after update

sorry if this has been covered but i cant find anything the same as my situation and im pretty stuck.
I have just bought a nexus 6 and the phone prompted me to update to 5.1 so i have, once it restarted i am now stuck in a boot loop with it saying optimizing apps then restarts and the same again, i have tried booting into recovery and wipe data but just get the same.
I have tried using nexus root toolkit (wugsfresh) however cannot find fastboot connectivity so im stuck there.
The phone is not rooted and i cant seem to get access through adb ( i have not turned usb debugging on as the phone is new)
I really am not too clued up so im sorry if i need things explaining abit more.
Thanks in advance
viper1402 said:
sorry if this has been covered but i cant find anything the same as my situation and im pretty stuck.
I have just bought a nexus 6 and the phone prompted me to update to 5.1 so i have, once it restarted i am now stuck in a boot loop with it saying optimizing apps then restarts and the same again, i have tried booting into recovery and wipe data but just get the same.
I have tried using nexus root toolkit (wugsfresh) however cannot find fastboot connectivity so im stuck there.
The phone is not rooted and i cant seem to get access through adb ( i have not turned usb debugging on as the phone is new)
I really am not too clued up so im sorry if i need things explaining abit more.
Thanks in advance
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Click to collapse
flash a factory image, your update went no good. if you havent ever done this, i DO NOT RECOMMEND using a toolkit. toolkits are good for people who know what they are doing. if you dont kniw, you will remain clueless, and could make things much worse.
simms22 said:
flash a factory image, your update went no good. if you havent ever done this, i DO NOT RECOMMEND using a toolkit. toolkits are good for people who know what they are doing. if you dont kniw, you will remain clueless, and could make things much worse.
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am i able to flash a factory image without being able to connect the device via adb? i just wasnt able to find the device on it
Thanks for the reply
viper1402 said:
am i able to flash a factory image without being able to connect the device via adb? i just wasnt able to find the device on it
Thanks for the reply
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factory images are only flashed while youre in your bootloader, via fastboot. thetes a stick for directions in the general thread.
simms22 said:
factory images are only flashed while youre in your bootloader, via fastboot. thetes a stick for directions in the general thread.
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right got it sorted thanks for the help now its saying i have an update for 5.1.1 is it worth doing this or is there a strong chance it will bootloop again ?
viper1402 said:
right got it sorted thanks for the help now its saying i have an update for 5.1.1 is it worth doing this or is there a strong chance it will bootloop again ?
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Click to collapse
I'd suggest avoiding the OTA's and fastboot flash the latest factory image. LMY48I
IMHO....
viper1402 said:
right got it sorted thanks for the help now its saying i have an update for 5.1.1 is it worth doing this or is there a strong chance it will bootloop again ?
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Click to collapse
is it worth it? YES! if you want, you can flaah the factory image for 5.1.1 instead of taking the ota. but chances are that the ota will be fine.
viper1402 said:
right got it sorted thanks for the help now its saying i have an update for 5.1.1 is it worth doing this or is there a strong chance it will bootloop again ?
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How did u get it sorted? I just had a friend call me with exactly the same problem! He's not very tech savvy so it's proving difficult talking him thru it, so if u found an easy solution for me to pass on that would be great ?
boxa72 said:
How did u get it sorted? I just had a friend call me with exactly the same problem! He's not very tech savvy so it's proving difficult talking him thru it, so if u found an easy solution for me to pass on that would be great
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Click to collapse
As stated before. Forget OTA. Unlock bootloader and fastboot flash the images manually. Do not take OTA with bootloader locked. If OTA fails have to RMA. No fix.
I had the same issue today and like PRDOG1 said I was talking to him on my forum post. As soon as you get the phone unlock that bootloader, then just do flashes through the bootloader. It is safer, and as long as that bootloader is unlocked you can go ahead and load up any image you want thats factory and you will be fine.
Well it should be fine then coz the carriers in Aussie don't lock bootloaders. I just told him to bring the phone to me n I'll re-flash a stock image for him but I thought u may have found another way as I'm more familiar with Samsung and Windows than I am with Nexus. It seems pretty common this bootloop stuff after OTA with the N6.
Sent from my SM-G920I using Tapatalk
I suspect you are confusing carrier SIM lock with bootloader lock.
Carriers do not usually do anything with bootloader lock - they may force a SIM lock to their SIM cards however.
On the Nexus 6 however, unlocking the bootloader is pretty easy (assuming you can boot to the OS and select the option to allow OEM unlock). I'd recommend leaving the bootloader unlocked and flashing twrp asap, in case of any issues later.
Altho in Australia they don't carrier lock bootloaders the software comes locked for security reasons. If he didn"t unlock prior to the OTA update it is bricked and will require RMA.

Root and flash Custom Rom without PC

Hi,
I have an unbranded and unlocked nexus 6. I wanted to root and install twrp so I can begin flashing custom roms... Only problem is, I don't have a pc at home to ADB flash twrp, etc.... Is there any method to flash custom rom without having a machine at home? I have absolutely no need for a pc at home, until this precise moment when I get a new phone and I want to start flashing, lol. Im gonna assuming the answer is NO, im thinking there may be some OTG method with files from a thumb drive, but I'll wait to hear from the experts. Thanks in advance.
I have been wondering that very question myself. I really doubt it's possible, but since I have had my N6 and LG G Pad, I don't ever use my antique Pentium 4 Dell PC hardly at all.
Sent from my Nexus 6 using Tapatalk
It's totally possible but highly recommended against. There is an app to root, which then you use flashify to flash recovery but if you ever have a problem, you won't be able to fix it because you need a PC to get a rom back on your phone if you accidentally wipe the os or do some other mischief that prevents you booting, you wont be able.to unlock your bootloader which means you won't be able.to.flash stock or return for warranty purposes either, so as.much as you want to do this, it would really put you in an awful position and you'd be screwed if something goes wrong, which the chances are, it will.
danarama said:
It's totally possible but highly recommended against. There is an app to root, which then you use flashify to flash recovery but if you ever have a problem, you won't be able to fix it because you need a PC to get a rom back on your phone if you accidentally wipe the os or do some other mischief that prevents you booting, you wont be able.to unlock your bootloader which means you won't be able.to.flash stock or return for warranty purposes either, so as.much as you want to do this, it would really put you in an awful position and you'd be screwed if something goes wrong, which the chances are, it will.
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Click to collapse
I have no issues with the first potential problem you mentioned (having to get a rom back on phone using a pc) because I have a backup phone, plus if it gets to that stage, I can use a friends computer if I really need to. But the last comment you made about the chances of an error occurring and saying that it most likely will and i'll be unable to get it back to stock scares me. Is this method really that unreliable? I will read up on it more, and search through the forums.
If you can provide details of the app to root, that would be great. Also, how reliable is the app to root alone by itself? Minus the flashify portion...
nseriessaga said:
I have no issues with the first potential problem you mentioned (having to get a rom back on phone using a pc) because I have a backup phone, plus if it gets to that stage, I can use a friends computer if I really need to. But the last comment you made about the chances of an error occurring and saying that it most likely will and i'll be unable to get it back to stock scares me. Is this method really that unreliable? I will read up on it more, and search through the forums.
If you can provide details of the app to root, that would be great. Also, how reliable is the app to root alone by itself? Minus the flashify portion...
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Click to collapse
It's not the method that's unreliable the app "kingroot" (I believe it is called) works fine. The issues occur with everything and anything else root users do. Flashing a rom, a mod, wiping the os via recovery etc.
Then if anything hardware goes wrong, returning the device for repair under warranty will likely be rejected if its not stock.
danarama said:
It's not the method that's unreliable the app "kingroot" (I believe it is called) works fine. The issues occur with everything and anything else root users do. Flashing a rom, a mod, wiping the os via recovery etc.
Then if anything hardware goes wrong, returning the device for repair under warranty will likely be rejected if its not stock.
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Click to collapse
Gotcha, so maybe I can just root and install apks of apps I really want like adaway, etc... then I should be fine as long as im not using the flash method correct?
nseriessaga said:
Gotcha, so maybe I can just root and install apks of apps I really want like adaway, etc... then I should be fine as long as im not using the flash method correct?
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Click to collapse
I'm not going to commit to an answer there
One thing I will say though, you'll never be able to update with an OTA, so if you're going to root, have a custom recovery,. Allow.oem unlock and have an unlocked bootloader.
Best bet is to do the proper.routing and unlocking using your friends of as a one off. You can then safely.maintain the phone without a pc and use the pc in am emergency. Not unlocking the bootloader from the beginning is.asking.for.trouble
Man I need a new keyboard
danarama said:
I'm not going to commit to an answer there
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lol I understand.. thx m8
nseriessaga said:
lol I understand.. thx m8
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Edit above
danarama said:
I'm not going to commit to an answer there
One thing I will say though, you'll never be able to update with an OTA, so if you're going to root, have a custom recovery,. Allow.oem unlock and have an unlocked bootloader.
Best bet is to do the proper.routing and unlocking using your friends of as a one off. You can then safely.maintain the phone without a pc and use the pc in am emergency. Not unlocking the bootloader from the beginning is.asking.for.trouble
Man I need a new keyboard
Click to expand...
Click to collapse
k, I already used the kingroot method and verified using root checker. Installed adaway and everything seems to work perfectly (so far anyway). Uninstalling Kingroot unroots the phone from my quick series of test that I've run so OTA updates doesn't seem like it'll be a problem.
I agree though, if I really want to do any rom flashing, ill just unlock, root, and flash using "proper methods".
Appreciate all your help man.
nseriessaga said:
k, I already used the kingroot method and verified using root checker. Installed adaway and everything seems to work perfectly (so far anyway). Uninstalling Kingroot unroots the phone from my quick series of test that I've run so OTA updates doesn't seem like it'll be a problem.
I agree though, if I really want to do any rom flashing, ill just unlock, root, and flash using "proper methods".
Appreciate all your help man.
Click to expand...
Click to collapse
Uninstalling Kingroot removes root but does not uninstall all modified files. Will show as modified and thus no OTA updates. Another thread on same thing here somewhere. Have to flash system back to stock with PC for any updates.
---------- Post added at 11:13 AM ---------- Previous post was at 11:01 AM ----------
It's also not safe to update without bootloader unlocked anyway. Too many reported bootloops with OTA.
prdog1 said:
Uninstalling Kingroot removes root but does not uninstall all modified files. Will show as modified and thus no OTA updates. Another thread on same thing here somewhere. Have to flash system back to stock with PC for any updates.
---------- Post added at 11:13 AM ---------- Previous post was at 11:01 AM ----------
It's also not safe to update without bootloader unlocked anyway. Too many reported bootloops with OTA.
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Click to collapse
Exactly this. All root methods edit.existing files but do not restore them after unroot. So the system is modified. We're.100% certain there will be no OTA.
Unlock the bootloader and do it properly.
Ok thanks guys. I guess eventually I'll have to get my hands on a PC lol. Thanks again

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