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Hi!
i am new here, and i do have a problem.
I have my HTC Diamond since 2 weeks, and it is blocking (freezing) once per day: the device is on standby, i try to turn it on, but nothing happens, always a black screen, not even the restart button works; the only solution is to remove and put back the battery.
the issue is that if someone calls me during this "freeze", he gets that my phone is ringing; but i get nothing; and not even a missed call after i succeed to turn it on.
- ROM version: 1.93.479.3 WWE
i highly appreciate if somone can help me with this problem.
thanks,
Tony
I've had this exact problem, but the reset button on the back does work when this happens. I'm in the US on T-Mobile in NYC using a European Diamond. I work in a building that has very weak T-Mobile coverage and I've found that I only get the problem when I am at work. On the weekends and at night, the problem never happens because I am usually in an area that has either no coverage or good coverage. I have not eliminated the problem, but I have discovered that setting the network type to "GSM" and the band to "UMTS(850+1900)GSM(850+1900)" reduces the incidence of the problem for me to once every few days. I'd love to hear a good solution to the problem as well.
sounds like a problem with the Radio, it could be that the weak signal is causing the phone problems.
Try flashing a newer Radio version, and make sure all the settings (as Drachen said) are correct.
If you arent happy with Flashing a Radio, then send it back and get a repacement (chances are it will have newer firmware)
I have the exact same issue as you have. I had basically tried all sorts of ROMS, be it stock or cooked. It seems that since the upgrade to all v1.93 roms, this problem became more frequent.
Check this link here. I posted some screenshots of my problems there.
http://www.ppcsg.com/index.php?showtopic=102551
I've tried Vic's rom, Swift's roms, stock 1.93 rom with stock spl etc.. all with no success. it would be stable for the first 1-2 days after flashing, but immediately after that, it will happen like twice a day.
Like your case, I'm having this "whitenoise" screen (instead of a blank screen, which i used to have at times also) and I tried calling myself from my land line. I can hear the ringing but my phone does not respond.
So since then, here's my suggestion.
DISABLE your TouchFlo3D. Use default Today screen or SPB Mobile Shell. Thats what I did and I haven encountered a single issue since then for 2 days straight. Try it for a day or two to see.
Base on my analysis, our Diamonds has a defect on the 3D gpu chip. Cos corruption only occurs on programs using the HTC 3D driver (e.g. the OpenGLES api from Koush) while normal 2D functions is perfect.
I am waiting for the next ROM update to see if it fixes the issue before I send in my set for repair before my warranty ends, but I feel its gonna be hard to replicate the issue to the service engineer.
I'm going to wait until the end of the week to declare that the problem has been solved, but I'm having a LOT of luck with the latest radio ROM (v1.00.25.BS14) since it was posted on Fri morning (for me), and have had no freezing problems through the end of Tues. Tony1313, try upgrading to the latest radio ROM on the radio ROM thread in the development forum for a while and see if it helps you. Another set of eyes on the problem would be good.
knave, I don't think the cause of the problem for you is the same as it is for me. I haven't gotten any graphical glitches yet on my Diamond and I've only seen the snow screen you're talking about once when charging overnight (in the 3 months I've had the Diamond). As I mentioned, the crashes only happen in one location (my office) and never happen after-hours, weekends or on vacation. The two things I did to reduce the frequency of problems (that helped) were to change Exchange Activesync from "Automatic" to "Manual" during work hours and to set the bands in the control panel as above. All that makes me believe my problem is radio/reception related.
Drachen said:
I've had this exact problem, but the reset button on the back does work when this happens. I'm in the US on T-Mobile in NYC using a European Diamond. I work in a building that has very weak T-Mobile coverage and I've found that I only get the problem when I am at work. On the weekends and at night, the problem never happens because I am usually in an area that has either no coverage or good coverage. I have not eliminated the problem, but I have discovered that setting the network type to "GSM" and the band to "UMTS(850+1900)GSM(850+1900)" reduces the incidence of the problem for me to once every few days. I'd love to hear a good solution to the problem as well.
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Click to collapse
Hi Drachen I did a similar thing to you except I set it too GSM + AUTO it solved my SOD problems completely. Here is my story.
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2 where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
i have freezes many times each day, even if im using it with no sim card. i don't even know what to do.
i have a stock rom.
I bet you got the 1.93 ROM and not 2.03, go update to it!
My problem is:
when a turn it on, it just show htc background and that's all
who faced with this problem?
Hi guys,
Since yesterday morning my phone has been on G (edge/gprs) only instead of 3G (hsdpa) like it was almost always before. I'm on voda uk with good 3g signals in London and phone is showing -51 to -65 dBm (22-31 asu) which i think is good.
Also my wifi that always worked is also not connecting anymore...what gives? Regarding wifi i mean it connects but home page doesn't load any more on constantly refreshing even once. It does on my laptop on same wifi signal.
I have just updated normal apps like handcent sms/linda manager etc. since yesterday and restarted phone many times and done nothing drastic...so why these data problems all of a sudden?? Thanks
Carrier: Vodafone UK
Country / Language: English (UK)
OS / Browser / build number (if applicable): update 1 - stock rom
Tried soft reset by pulling out battery...on restart phone showed 3g for a second before wifi kicked in...still no page load...after switching off wifi it again went to G only!! Damn I don't wanna have to lose and reinstall all data/apps!! This so irritating..I love this fone and this is how it treats me!
Lunacy!
Now the fone automatically goes to 3G UMTS/HSDPA (wifi off) but with atrocious signal strengths of 0 dBm or -111 dBm with 1 or no bars!!!
I always get awesome signals in my room arnd -55 to -69 dBm and all 4 bars so what the hell is going on!!
Is this vodafone's issues or my N1 is dying slowly!?
Back to G n no wifi use!
Any help anyone?? please!
Not sure how to help you, but I thought I'd mention this if it's at all related:
my phone has twice now shown that it's on Edge connection, but run at 3G speeds. Not sure what the bug is but I ran a speedtest and was able to stream Pandora and browse the web without any trouble.
thanks for that but i'd sure love to see some pro's to help me out!
sounds like a carrier issue... however if you are rooted, try reflashing your radio and see if that helps and you may want to try each radio out as well
wifi is working today with full signal but on mobila data it stays on G with full signal but 3G sometimes with 1 bar or no signal...wtf!
cyborg_001 said:
wifi is working today with full signal but on mobila data it stays on G with full signal but 3G sometimes with 1 bar or no signal...wtf!
Click to expand...
Click to collapse
When was the last time everything worked correctly? What have you do with your phone since then (different rom, different radio flash, new mods that alter system files, etc)? Have you tried calling your carrier to see if they are having problems in your region?
Nandroid backup, factory restore, reflsh cyanogen, test. If it works again you've got some bad setting stored. I can't help you find that setting but at least you've narrowed it down.
If this is affecting your wifi, then it's not a carrier issue. It's something with your phone.
deprecate said:
When was the last time everything worked correctly? What have you do with your phone since then (different rom, different radio flash, new mods that alter system files, etc)? Have you tried calling your carrier to see if they are having problems in your region?
Click to expand...
Click to collapse
2 days ago all was well. I just updated linda manager/handcent sms and 1-2 apps from market. I'm on stock rom so no radio etc. for me and I don't mess with system files and keep my phone clean by clearing caches etc. Thanks anyway.
sinbot said:
Nandroid backup, factory restore, reflsh cyanogen, test. If it works again you've got some bad setting stored. I can't help you find that setting but at least you've narrowed it down.
Click to expand...
Click to collapse
Thanks mate but I'm on stock rom so no cyanogen/nandroid etc. for me!
uansari1 said:
If this is affecting your wifi, then it's not a carrier issue. It's something with your phone.
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Click to collapse
I suppose so...but this is quite odd considering all worked super before and I haven't done anything! Stock rom!
cyborg_001 said:
I suppose so...but this is quite odd considering all worked super before and I haven't done anything! Stock rom!
Click to expand...
Click to collapse
Do a factory reset or a full wipe through recovery. If that doesn't resolve the issue, then let us know.
Here's the situation: For about a month now I've been having issues with my data not working on my N1. Presently, I'm on Paranoid Android ROM, but have tried fixing the situation by flashing SpazeDawg, experiencing the same issue. My phone shows bars, and cycles between H, 3G, and E depending on where I am, but it's faded out, not blue; like it's not connecting. I do have voice and texting, however. I flashed the new Korean radio months and months ago, but I tried flashing back to 5.08.00.04, with no change in result. I've tried resetting the APNs to default, which after a reboot fixes the problem temporarily. I've run out of ideas on how to fix this, or isolate the problem. I'd rather not get rid of my N1, but the more I work on it, I'm beginning to think it is a hardware issue. Tried a new sim card, too! Any ideas on how to fix this? Thanks in advance.
I've been having similar problems ever since switching to ICS so I think it's just inherent. I've found that toggling data off and on again fixes the issue most of the time. So it's quicker solution than rebooting but still not ideal. Hopefully a fix appears but in the mean time I'm willing to live with it. For what it's worth, I've found Evervolv to be the most stable in terms of lost connection but YMMV...
Hi all,
Since about 1 year i'm a happy owner of the Galaxy Note. As the stock rom was quite crappy (eating battery like crazy) I decided to swap it with a CM10.0 flavor (Cookies & Cream).
Well, installing the ROM went fine and the phone worked great, except one thing.
Since the beginning that i'm using custom roms on this phone, i'm randomly having issues with the telephone or 3G signal. As I thought, maybe the ROM is full of bugs, I wiped the phone and installed the official CM10.0 ROM. Unfortunately that solved not my problem. Since a couple weeks ago i updated to CM10.1, and still having this issue.
However, some issues where solved since the last upgrade:
- First ROM (CM10 flavor, Cookies & Cream): randomly dropping the signal, and asking for a SIM pin. Sometimes even a restart was needed
- Second ROM (Official CM10): same as above, but less issues with the SIM, mostly signal related
- Third ROM (Official CM10.1: SIM issue gone, however the phone is sill loosing the data signal + sometimes even the telephone signal (restart needed).
When I loose my signal, something it's just the data connection (3G/H). The strange thing is that most of the time that this happens the data connection or telephone signal restores when I enable/open the screen by using the side/home button. Well, that's very strange as I have no power saving apps or something like that running.
But unfortunately this is not always the solutions. Usually 1x per 2 days I have to reboot the phone in order to bring the signal for telephone + data back alive.
SIM has already been replaced, with no luck. I did install this ROM on another phone (from a friend) as well - which had in the beginning the same issues, however things seems to be become stable (haven't heard him anymore)
I already tried different modems on my phone (XXLSA / XXLSX, currently using XXLSO), but none of them solved this loosing data/telephone signal.
It starts to drive me crazy, as I use this phone for my work too.... being unreachable is quite annoying
Anyone an idea what goes wrong here, or how I can find out why this phone is going nuts?
Nobody that could explain why my phone is having this behavior?
liteonit said:
Nobody that could explain why my phone is having this behavior?
Click to expand...
Click to collapse
+1
Hello guys,
For the past year or so I am having intermittent problems with my 3g connection. It just loses the connection with the mobile internet without any error messages and the only way to fix this is rebooting the phone. At first it happened every couple months but the intervals between connection losses seems to get shorter. The last few months it was every 10-14 days, now it's every 5 days. Since a reboot seems to fix this I don't think there is a physical defect on my 3g chip but the shortening intervals are somewhat worrying. I checked my APN settings multiple times and I've called my carrier's tech support several times but they too can't seem to find anything wrong with my APN settings. I'm currently using a custom ROM (OmniROM based on Android 4.4.4 with the Stagefright patch included) but this problem existed even in the original ROM so I doubt it's a kernel/driver issue. Is there anyone knowledgeable enough to pinpoint the problem or at least help me in the right direction because it's becoming a bit annoying and I dislike not being able to figure out WHY something happens. ^^"
The issue you have mentioned applied also to my phone, but it appeared for the first time after installing Omni from golden-guy. I haven't observed it on my stock rom. At the very beginning, I was able to mitigate the issue by turning airplane mode on and off. As you mentioned, the issue's frequency was increasing over time, leading to more than one signal lost per day. Airplane mode solution stopped working. I have also tried to kill (and got restarted) rild, as well as radiod - with no luck. Logs (I haven't checked kmesg) revealed nothing. I'm not sure the details of your issue, but I was loosing the whole GSM/WCDMA signal, not only the Internet access. Meanwhile, the system seemd to be looking for a network, draining my battery.
I still hope that the solution was to replace my SIM card with a new one from the operator. After that, about a month ago, the issue happened only once, and airplane mode on and off solved it. It's worth to notice, that turning airplane mode on took quite long time, about 30 seconds.
I'm having GT-I8190, Omni version 4.4.4-20151108, baseband I8190XXAMG (I'm not sure if it is distributed along with the rom, or maybe resides on different partition, and is not updated with the omni rom releases).
f_ranek said:
The issue you have mentioned applied also to my phone, but it appeared for the first time after installing Omni from golden-guy. I haven't observed it on my stock rom. At the very beginning, I was able to mitigate the issue by turning airplane mode on and off. As you mentioned, the issue's frequency was increasing over time, leading to more than one signal lost per day. Airplane mode solution stopped working. I have also tried to kill (and got restarted) rild, as well as radiod - with no luck. Logs (I haven't checked kmesg) revealed nothing. I'm not sure the details of your issue, but I was loosing the whole GSM/WCDMA signal, not only the Internet access. Meanwhile, the system seemd to be looking for a network, draining my battery.
I still hope that the solution was to replace my SIM card with a new one from the operator. After that, about a month ago, the issue happened only once, and airplane mode on and off solved it. It's worth to notice, that turning airplane mode on took quite long time, about 30 seconds.
I'm having GT-I8190, Omni version 4.4.4-20151108, baseband I8190XXAMG (I'm not sure if it is distributed along with the rom, or maybe resides on different partition, and is not updated with the omni rom releases).
Click to expand...
Click to collapse
Did you check logcat? If you didn't then logcat might show what the problem is. And your problem sounds more severe than mine. I only lose 3g but I can still call and send text messages. A problem with the simcard might be possible but it could also be a physical problem with the simcard slot though I can't say why rebooting or turning airplane mode off and back on would fix that.
Sahri said:
Hello guys,
For the past year or so I am having intermittent problems with my 3g connection. It just loses the connection with the mobile internet without any error messages and the only way to fix this is rebooting the phone. At first it happened every couple months but the intervals between connection losses seems to get shorter. The last few months it was every 10-14 days, now it's every 5 days. Since a reboot seems to fix this I don't think there is a physical defect on my 3g chip but the shortening intervals are somewhat worrying. I checked my APN settings multiple times and I've called my carrier's tech support several times but they too can't seem to find anything wrong with my APN settings. I'm currently using a custom ROM (OmniROM based on Android 4.4.4 with the Stagefright patch included) but this problem existed even in the original ROM so I doubt it's a kernel/driver issue. Is there anyone knowledgeable enough to pinpoint the problem or at least help me in the right direction because it's becoming a bit annoying and I dislike not being able to figure out WHY something happens. ^^"
Click to expand...
Click to collapse
I just wanted to confirm that I have similllar issue with 3g data connection. S3 mini with I8190XXAMG4 baseband. Stock ROM used for last few years (without any significant issues with 3g data connections), upgraded to latest CM11 20151017 from maclaw/novafusion. I noticed that there are some glitches with 3g data connections. Sometimes I need to tap few times before connection finally is being established. Funny thing is that I have second s3 mini with the same CM11 20151017 and all is OK.
I tried a lot of another ROMs; fifferent version of CM11, OmniROM (4.4.4 and 5.1.1), CM12.1 - problem remains - issues with 3g data connection. Is there any solution to get rid of this 3g data issue?
Sahri said:
Did you check logcat?
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Click to collapse
Yes, logcat (main, radio, events) revealed nothing but just signal drop to 0%. At that time, I didn't know about kmsg and system logcat buffer, so I haven't checked them.
Sahri said:
I can't say why rebooting or turning airplane mode off and back on would fix that.
Click to expand...
Click to collapse
Just tried this, and it helped. Usually, when something is not working, people try to turn it off and on again.
I always had rare glitches with mobile data connectivity, and turning mobile data off and on again always solved the problem. I think our problems my be hardware related. I suppose my old SIM card could have buggy software, i.e. advertising to support some newer protocol, but actually didn't. After upgrading, the phone tried to use the new advertised protocol, and got confused, or made the SIM confused.
I also know about cases, when SIM card simply died without any reason.
I used Note 2 about two years, flashed different roms and never had troubles, but then my friend used it about 3 months on 5.0.2 custom and got troubles with gsm/wcdma. My next samsung phone become our beloved i8190. Flashed it from stock to 5.0.2 CM, than 5.1.1, after month got first Cellular bugs. Tried another LP and some KK roms, my troubles with baseband became more and more frequently every day, flashed different modems, changed much settings in system.. So I was desided that it's all HW problems, and hated Samsung for such failure. But one day just tried to install Project Noble, and all this troubles gone forever. So it's just drivers, which not optimised for new Android versions. 4.1.2 mixed with old TouchWiz after fresh and clean Lollypop feels horrible, but we can do nothing with it.
f_ranek said:
Yes, logcat (main, radio, events) revealed nothing but just signal drop to 0%. At that time, I didn't know about kmsg and system logcat buffer, so I haven't checked them.
Just tried this, and it helped. Usually, when something is not working, people try to turn it off and on again.
I always had rare glitches with mobile data connectivity, and turning mobile data off and on again always solved the problem. I think our problems my be hardware related. I suppose my old SIM card could have buggy software, i.e. advertising to support some newer protocol, but actually didn't. After upgrading, the phone tried to use the new advertised protocol, and got confused, or made the SIM confused.
I also know about cases, when SIM card simply died without any reason.
Click to expand...
Click to collapse
But if it's hardware related, wouldn't you think that rebooting our phone or turning airplane mode on and off wouldn't fix it? And did you see in the logcat log if something happened before the signal drop? Sometimes events prior to the signal drop can also tell something about the cause.
Sahri said:
But if it's hardware related, wouldn't you think that rebooting our phone or turning airplane mode on and off wouldn't fix it?
Click to expand...
Click to collapse
Hardware could also have its state, which may get corrupted and reset on reboot.
Sahri said:
And did you see in the logcat log if something happened before the signal drop? Sometimes events prior to the signal drop can also tell something about the cause.
Click to expand...
Click to collapse
No relevant priori messages within more or less 10 minutes.