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Hi everyone,
I have had the Moto G 2nd Gen for about 10 days now and I have noticed that notifications from several apps (Exchange email, Gmail, Whatspp, Facebook...) are either delayed by a few hours or don't come at all. This happens on both Wifi or my network. Has anyone else experienced this ?
I have tried the following with no success:
1- disable Wifi optimization
2- factory reset phone
3- Installed PNF No-Root and set hearbeat to 5min
4- Cleared data & cache of apps
My phone is not rooted running 4.4.4
Thanks
Yes I am having the same problem this is my thread on the subject:http://forum.xda-developers.com/moto-g-2014/help/notification-problems-t2875216
I have tried 1, 2 and 4 of your attempts to fix it to no avail.
Before I reset the phone all notifications showed the correct time that they should have come, for example if I slept the phone at 10:40 and a notification came at 10:44, I then woke the phone at 10:50 the phone would immediately buzz and sound but it would say the notification came at 10:44 in the notification draw.
However after the factory reset of the device in the same situation the notification draw would show 10:50 but I know that is wrong because WhatsApp for instance will say the correct 10:44 timestamp on the message in the app.
Notifications when the phone is awake come through perfectly every time.
The problem is actually not limited to just notifications, I play music from my phone, when the the phone is awake it plays perfectly, when you sleep the phone, the music will carry on playing but occasionally it will have a hiccup where it will stop playing for a split second then carry on, and sometimes at the end of a song you expect the next song to start but it never will, if you then wake the device the song will start playing like nothing was wrong (exactly how the notification problem is).
I don't know what the problem is I suspect something to do with bad software or faulty hardware if there is a specific part of the hardware that only comes into play when sleeping (I don't know if there is or not).
What are the specifics of your phone? Mine is a XT1068 8GB Dual SIM Retail GB completely stock 4.4.4, the system version is: 21.11.14.titan_retgb.retbgall.en.GB retgb, will be good to know if this affects specific versions of the phone or any version, to narrow down the problem.
The problem is also completely random I cannot 'make' the problem happen it just does.
Mine is the same as yours XT1068 8GB Dual SIM Retail GB 21.11.14.titan_retgb.retbgall.en.GB retgb.
I also have the same problem with music, I also noticed this with chromecast, it seems to loose connection after playing one track.
I contacted Motorola assist and they said replace the phone. I'm not sure if replacing it will solve the problem, I'm guessing this is a software issue. I
I got it from Amazon UK, I'm thinking of returning this and going back to my Galaxy Nexus and wait for the new Nexus phone.
Because we have the same software version I more strongly suspect this is a software issue now, I'm not sure what to do, I don't really want to return the phone as I will be left phoneless and a replacement would just come with the same software.
Another option would be to re flash to a different software version (an international version) but that will invalidate the warranty.
Not really sure what to do, would be good hearing if any retGB people are not having any problems, if any are reading this thread? or if any non retGB are having this problem.
jay2the1 said:
Yes I am having the same problem this is my thread on the subject:http://forum.xda-developers.com/moto-g-2014/help/notification-problems-t2875216
[...]
The problem is actually not limited to just notifications, I play music from my phone, when the the phone is awake it plays perfectly, when you sleep the phone, the music will carry on playing but occasionally it will have a hiccup where it will stop playing for a split second then carry on, and sometimes at the end of a song you expect the next song to start but it never will, if you then wake the device the song will start playing like nothing was wrong (exactly how the notification problem is).
I don't know what the problem is I suspect something to do with bad software or faulty hardware if there is a specific part of the hardware that only comes into play when sleeping (I don't know if there is or not).
What are the specifics of your phone? Mine is a XT1068 8GB Dual SIM Retail GB completely stock 4.4.4, the system version is: 21.11.14.titan_retgb.retbgall.en.GB retgb, will be good to know if this affects specific versions of the phone or any version, to narrow down the problem.
The problem is also completely random I cannot 'make' the problem happen it just does.
Click to expand...
Click to collapse
For notification problem read description of https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer.noroot&hl=en
and yes I also have same problem for play music my phone is XT1068 16gb retaildsdsall.en.03.retin
I think you should create new thread for play music problem, seems like we all have that
bhavin192 said:
For notification problem read description of https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer.noroot&hl=en
and yes I also have same problem for play music my phone is XT1068 16gb retaildsdsall.en.03.retin
I think you should create new thread for play music problem, seems like we all have that
Click to expand...
Click to collapse
:\ it doesn't look like that app fixes it even when changing the interval to 1min.
I've sort of found a way to at least make it happen to test stuff, using 2 devices I have installed Telegram on both and set each device up with different numbers so I can message from one device to the other, using the other device to the Moto G if I send messages sometimes the notification is instant, sometimes it is a minute later, there is no pattern on whether it will receive it instantly or delayed, however waking the device will always make the phone buzz if it is delayed.
If I add my tablet into the mix (tablet and Moto G on the same number) the difference is very stark, sending 5 quick fire messages the tablet buzzes for every message, the Moto G may buzz for the first and maybe the 2nd but then nothing for the other 3, or none at all, or none and then double beep on the last message or a little time after the last message. (all this is on WiFi)
The best news is that it has eventually beeped within a couple of minutes for every message, but in a conversation on WhatsApp a couple of minutes is a long time.
Again if the phone is awake or playing music while sleeping it works perfect a beep for every message every time (WiFi Again). (I know PNF is only a partial fix for WhatsApp and Telegram but I can't test it easily with Gmail and the main concern is WhatsApp as I want those messages without delay)
It's definitely something to do with keeping the phone 'active', if it's playing the music it works, if it's doing nothing it is literally like it's sleeping on the job.
I'm going to test on 3G but seems to work almost perfect so far (I haven't really used my phone on 3G much as I'm normally on WiFi)
@katkat911 can you tell me about your WiFi setup it isn't TP-Link is it? because I'm wondering if it could be a WiFi setup issue as my phone originally couldn't even detect my router until I changed some settings. (I know you have the problem on 3G too)
Apologies if this is a bit rambly I want to put my casual findings out there in order to let others have the information.
Been testing on 3G, after the phone is slept all notifications work perfectly for 10 minutes with the phone buzzing a second or 2 after my tablet, if you sleep the phone and send a message after 10 minutes the phone will only buzz after 30 minutes from being slept (ie the heartbeat).
I've reinstalled PNF app and will experiment more tomorrow, still not sure how I will fix WiFi but I think a little more experimentation is required (yet doesn't make sense why my tablet always works 100% and the phone doesn't when using the same router)
jay2the1 said:
:\ it doesn't look like that app fixes it even when changing the interval to 1min.
I've sort of found a way to at least make it happen to test stuff, using 2 devices I have installed Telegram on both and set each device up with different numbers so I can message from one device to the other, using the other device to the Moto G if I send messages sometimes the notification is instant, sometimes it is a minute later, there is no pattern on whether it will receive it instantly or delayed, however waking the device will always make the phone buzz if it is delayed.
If I add my tablet into the mix (tablet and Moto G on the same number) the difference is very stark, sending 5 quick fire messages the tablet buzzes for every message, the Moto G may buzz for the first and maybe the 2nd but then nothing for the other 3, or none at all, or none and then double beep on the last message or a little time after the last message. (all this is on WiFi)
The best news is that it has eventually beeped within a couple of minutes for every message, but in a conversation on WhatsApp a couple of minutes is a long time.
Again if the phone is awake or playing music while sleeping it works perfect a beep for every message every time (WiFi Again). (I know PNF is only a partial fix for WhatsApp and Telegram but I can't test it easily with Gmail and the main concern is WhatsApp as I want those messages without delay)
It's definitely something to do with keeping the phone 'active', if it's playing the music it works, if it's doing nothing it is literally like it's sleeping on the job.
I'm going to test on 3G but seems to work almost perfect so far (I haven't really used my phone on 3G much as I'm normally on WiFi)
@katkat911 can you tell me about your WiFi setup it isn't TP-Link is it? because I'm wondering if it could be a WiFi setup issue as my phone originally couldn't even detect my router until I changed some settings. (I know you have the problem on 3G too)
Apologies if this is a bit rambly I want to put my casual findings out there in order to let others have the information.
Click to expand...
Click to collapse
I agree with you that it has something to do with phone going to sleep. My WiFi router is Netgear. I have they same problem with every other WiFi network and also on 3G. I didnt have this problem on my previous phone Galaxy Nexus.
PNF doesnt seem to work at all.
Notification problem is proved. I also have the issue. that 10 mins theory is absolutely right. as both of you have done good research, I would suggest one of you create a question at https://forums.motorola.com/hives/e3ec93b1d7/summary and summarize all your findings. Some one from Motorola will respond definitely. I see this as a deep sleep issue with the kernel. Once submitted, you can share the link of your thread here. I and others will comment confirming this as a common problem.
You may have to first register with your moto id or may be google id.
anshumandash said:
Notification problem is proved. I also have the issue. that 10 mins theory is absolutely right. as both of you have done good research, I would suggest one of you create a question at https://forums.motorola.com/hives/e3ec93b1d7/summary and summarize all your findings. Some one from Motorola will respond definitely. I see this as a deep sleep issue with the kernel. Once submitted, you can share the link of your thread here. I and others will comment confirming this as a common problem.
You may have to first register with your moto id or may be google id.
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Click to collapse
I have posted this on the Motoral forums here https://forums.motorola.com/posts/dbb4806484
I have been experimenting again today, the problem is significantly worse on WiFi notifications are much slower than on 3G, the problem seems completely unreplicable, sometimes notifications come though aOK even after I have left the device sleeping for an hour (using WiFi) or sometimes the notification will be delayed for several minutes even if it has only just been slept (again using WiFi), 3G on the other hand there is a definite 10 minute cut off from sleeping the device.
I've had PNF installed since last night and it doesn't help WiFi at all, but 3G it might, I say might because sometimes after 10 minutes (even an hour later) if I send a notification I do receive it straight away (something that never happened before I installed PNF) but then sometimes it doesn't and it's delayed for several minutes again.
I will join the Moto forum and add my weight to that when I get back to my computer as you need to sign in with a Google account.
I've also noticed that if the phone is sleeping whilst charging notifications work flawlessly in much the same way playing music while the device is sleeping they do. I've posted this finding in the Moto forums as well.
Fingers crossed we get a solution :fingers-crossed:
jay2the1 said:
I've also noticed that if the phone is sleeping whilst charging notifications work flawlessly in much the same way playing music while the device is sleeping they do. I've posted this finding in the Moto forums as well.
Fingers crossed we get a solution :fingers-crossed:
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Click to collapse
I have also noticed that. It seems that many are having this issue, so far no reply from Motorola
Motorola might be investigating about it. Yesterday i went back to dalvik from art. I tested the notifications the while day. On Wi-Fi, i didn't see the delays any more. In 3g many tests were successful even after 1hr of deep sleep. Only at 4pm India time i found a delay of 22 mins for whatsapp notification. There i also realized that it had switched to 2g due to bad signal in that room. I was definitely having problem when i was on art. Last night i also got the ota for build 23. I see that the kernel is updated. I will monitor one more day and report here.
Motorola has at least seen the post even with no reply, I just hope they are busy behind the scenes working out what is wrong so they can fix it.
I've never used ART (I'm completely stock), and all the problems are still happening today, unfortunately Telegram is being DDoS'd today so haven't been able to test anything out.
It will be interesting to hear if the update you received helps in any way, esp with the updated kernel, since your retGB device received it hopefully ours may do soon too.
As far as I can tell it doesn't affect calls and SMS, but I simply don't use SMS or calls at all (WhatsApp ftw) so my testing has been the odd 'prank' phone call from my 2nd phone and it rings every time, but it's not enough to confirm if it's a fluke or if in fact it does not affect phone calls/SMS.
SMS and calls won't be impacted due to this. It's mostly related to deep sleep state of the phone. It will impact data connectivity mostly.
I have been testing as and when possible after the update. On Wi-Fi, I didn't see any delays for WhatsApp, Facebook notification, exchange mails through nine app even if the phone was in sleep mode fur an hour or so. I saw 1 min delay in Viber twice.
anshumandash said:
SMS and calls won't be impacted due to this. It's mostly related to deep sleep state of the phone. It will impact data connectivity mostly.
I have been testing as and when possible after the update. On Wi-Fi, I didn't see any delays for WhatsApp, Facebook notification, exchange mails through nine app even if the phone was in sleep mode fur an hour or so. I saw 1 min delay in Viber twice.
Click to expand...
Click to collapse
That's good news, hopefully the update has indeed fixed it, there's no indication when the update will hit the UK but if it does fix it then ASAP I hope.
anshumandash said:
SMS and calls won't be impacted due to this. It's mostly related to deep sleep state of the phone. It will impact data connectivity mostly.
I have been testing as and when possible after the update. On Wi-Fi, I didn't see any delays for WhatsApp, Facebook notification, exchange mails through nine app even if the phone was in sleep mode fur an hour or so. I saw 1 min delay in Viber twice.
Click to expand...
Click to collapse
How is the phone with the new OTA update ? are notifications still delayed?
There's still no word from Motorola
katkat911 said:
How is the phone with the new OTA update ? are notifications still delayed?
There's still no word from Motorola
Click to expand...
Click to collapse
In a different thread Motorola amin had mentioned that they are investigating the notification delay issue. I don't see much delays after the update. There are few mins here and there, but mostly good. If you haven't received the update yet, check the ota thread and update manually. It's the same update. Then see if you find any improvement.
I got the OTA update yesterday and I'm still having the same issues
I got my original Note 4 last Sunday. Since I use GPS navigation quite often, it is always one of the first things I check out when getting a new device. I found that it didn't hold a lock for long, it takes a long time to get a lock again, and when it does lock it's not accurate at all. I got an exchange today, and the same exact thing is happening with my new unit. A friend told me this would be the best place to come for help. She mentioned that rooting and custom romming might be the fix. I haven't rooted since my MyTouch 4G, and I've never used a rom. Can I get some help with that?
Also, I've tried waze instead of Google maps and that didn't help. And yes, high accuracy is turned on.
Thanks in advance!
Bump - any advice? On a different forum, someone mentioned downloading a GPS fix app from the Play Store. I did that, and I'll check it out on the way home from work. But ultimately I'd like a device with strong GPS natively. I'll try to exchange it one more time. I find it really weird that I'm the only one that seems to be having these problems!
pantlesspenguin said:
I got my original Note 4 last Sunday. Since I use GPS navigation quite often, it is always one of the first things I check out when getting a new device. I found that it didn't hold a lock for long, it takes a long time to get a lock again, and when it does lock it's not accurate at all. I got an exchange today, and the same exact thing is happening with my new unit. A friend told me this would be the best place to come for help. She mentioned that rooting and custom romming might be the fix. I haven't rooted since my MyTouch 4G, and I've never used a rom. Can I get some help with that?
Also, I've tried waze instead of Google maps and that didn't help. And yes, high accuracy is turned on.
Thanks in advance!
Click to expand...
Click to collapse
Did you try a full wipe
NOTE 4
BACARDILIMON said:
Did you try a full wipe
NOTE 4
Click to expand...
Click to collapse
Yes, on both devices.
Are you the same penguin from the a/c forums?
Sorry to hear you're still having gps issues with your replacement phone. Silly question, but is high accuracy mode selected in the location settings? Is wifi enabled?
Have you tried installing GPS Status? How many satellites can you lock onto?
DruHill said:
Are you the same penguin from the a/c forums?
Sorry to hear you're still having gps issues with your replacement phone. Silly question, but is high accuracy mode selected in the location settings? Is wifi enabled?
Have you tried installing GPS Status? How many satellites can you lock onto?
Click to expand...
Click to collapse
Yep, I'm the very same penguin . High accuracy mode is indeed enabled. I haven't tried it with wifi enabled, I usually disable it when I leave home to conserve battery life. I'll try keeping it enabled on my commute home tonight. I've installed GPS status and it locks on to like 13ish out of 20ish satellites (it fluctuates a bit) when I'm stationary so that's not a problem. I haven't tried seeing how many lock on when I'm driving since I don't want to fiddle with my phone that much when I'm on the road. I'm still trying to get one more replacement before my 14 days are up, but the day is approaching quickly, and none of the 7 or 8 stores in my immediate area ever have any in stock! I call every other day and I'm sure I'm driving the reps crazy lol.
I've had this same issue with my first Note 4 on TMo but replaced it last week and havent had any issues besides very occasionally having a slight hang after making a turn and the GPS not registering it for a few hundred feet.
On my first note 4 it would CONSTANTLY lose GPS signal and be wildly inaccurate (not recognizing my turns or the proper facing direction) but hopefully *knock on wood* its been fixed with my new phone. I know you've already exchanged it but...
If you find a fix, please post it here just in case
I had the same problem with the GPS, it was working only on wifi but not with the phone data. But after a full flash it is working fine again. Also, it was very laggy since the first day.
I had a thread around here for similar GPS issue.
I actually got a PM from someone called SamsungSupport.
Anyway I think this is a compass calibration issue.
I installed the GPS Status app and recalibrated the compass.
The next time I used it (yesterday), I didn't have any issues.
I don't know if it has resolved the problem and I'll keep monitoring it whenever I use GPS.
I got my second replacement yesterday, and it's even worse than my initial replacement!! It's as bad as my first device.
I chatted t-mo customer care today and they were of no help. They kept advising me to do the same troubleshooting issues I've already done. Then, I chatted Samsung care and the rep was A LOT more helpful than the previous Samsung rep I spoke with. Samsung has a remote app that you can download from the Play Store, and the Samsung rep can remote into your device and see what you're seeing. We couldn't do much at the time since I'm at work, but I'm set to chat them back right before I leave work. They're going to remote in with me and actually see the issue that I'm having while driving. HOPEFULLY a fix will come out of all this!!
Bump. I'm on my FOURTH replacement now, same issues. What is going on?? So far, I've:
Recalibrated the compass
Tightened the screws underneath the battery door (they seemed pretty tight anyway)
Samsung support reps haven't been able to work with me using the Smart Tutor (remote into my phone to see/manipulate what's on my screen) app. They always disconnect the session before I get on the road, or maybe the session just drops.
Factory resets
Clearing the cache
I got my firmware reflashed at a Samsung kiosk at Best Buy
Make sure high accuracy mode is enabled (these days I never take it off since I'm always fiddling with my GPS)
Tried a number of gps fix apps in the play store
They want me to send in the phone for repair, but I have this nagging feeling that they're going to turn it on, see that gps can indeed get a lock, and send it back. Plus, there's no guarantee that T-Mobile will have a smartphone loaner phone, since they say that those phones keep disappearing because there's only a $50 deposit, so people just take the phones (this is why we can't have nice things). Since no one else is reporting these issues, it's doubtful that Samsung is working on a software fix for it. I'm really REALLY enjoying this phone otherwise, but I NEED gps to work!!
Samsung Note 4 Issue with Waze
I just upgraded from the Note 3 to the Note 4 two days ago and I have the same issue. It took me a few hours but I figured what they have done. They have program the Note 4 for totally hands free driving and if you want to use a GPS program it will be the one they have. You have to activate CAR MODE and you will see and hear your Waze in the background come on line and start to work correctly. Then if you close their program quickly, you will see Waze running correctly for about 5 seconds and the go back to acting up without GPS signal. The GPS signal with high accuracy is tied to the CAR MODE.
TMOBILE will never offer a smartphone loaner as per policy. GPS works fine not sure what ur doing
BAD ASS NOTE 4 + BAD ASS GEAR S
I don't know what might have happened, but this morning, I tried to connect my Phone to WiFi, and for some reason, it wouldn't. The WiFi toggle button that you see when you pull down the Notification Bar, now that WiFi button keeps turning on and off constantly. The time it takes between each toggle (on to off or off to on) is just about 0.5 - 1 sec. This is crazy. I can't connect to my WiFi.
I googled for solutions, no luck. I hard reset my Phone, no luck still. I wiped Partition Cache too. I entered into the Safe Mode, the same behavior happened. It's weird. It's like my Phone is possessed or something. A virus maybe?
Any input would be much appreciated. My phone is running the latest Firmware from T-mobile. And I got the update maybe 1-2 weeks ago and it had been working fine until this morning the issue started.
My phone just started doing this as well. Wifi keeps turning off and on. If I want to keep it off I have to restart my phone. If I want to use the wifi I have to manually toggle it from the wifi settings. Just weird it started doing this just recently. Maybe an app we both have installed?
I think I've found the issue. Sadly only after 3x reformatting the phone.
Go to Settings, Location, then click on Improve Accuracy, then turn off WiFi and Bluetooth Scanning (actually just the WiFi scanning would do the trick, but I decided to just turn off both of them). I suspect an update to one of Google system apps might have caused the phone's WiFi to behave weirdly like this. For the past 2-3 years I've had this phone, it had been fine with these two options turned on. It changed yesterday.
Let me know if this solution works for you.
febzz88 said:
I think I've found the issue. Sadly only after 3x reformatting the phone.
Go to Settings, Location, then click on Improve Accuracy, then turn off WiFi and Bluetooth Scanning (actually just the WiFi scanning would do the trick, but I decided to just turn off both of them). I suspect an update to one of Google system apps might have caused the phone's WiFi to behave weirdly like this. For the past 2-3 years I've had this phone, it had been fine with these two options turned on. It changed yesterday.
Let me know if this solution works for you.
Click to expand...
Click to collapse
Haha I was about to post this solution as well! Turning off the wifi in location accuracy fixed it. You're right about probably some Google app is causing this as this hadn't happened before yesterday. Sorry you had to format your phone to find this out...hopefully google or samsung can fix this from their end.
Thanks for this! Working for me (I'm on Tekxodus URv7.4R2 N5R9 with Emotion Kernel (r23).
Was driving me nuts. I'm a bit concerned about the loss of wifi for location accuracy though since my phone's GPS has been borked ever since i can remember.
Update: I noticed a recent review on the Play Store for Android Wear referring to a recent Wear update possibly causing the issue. I have Wear installed for a watch. Just curious if anyone experiencing this problem does NOT have Wear installed?
muzzy996 said:
Thanks for this! Working for me (I'm on Tekxodus URv7.4R2 N5R9 with Emotion Kernel (r23).
Was driving me nuts. I'm a bit concerned about the loss of wifi for location accuracy though since my phone's GPS has been borked ever since i can remember.
Update: I noticed a recent review on the Play Store for Android Wear referring to a recent Wear update possibly causing the issue. I have Wear installed for a watch. Just curious if anyone experiencing this problem does NOT have Wear installed?
Click to expand...
Click to collapse
I just uninstalled wear and same issue persist. Last app from Google that I did an update on was Google home...formally known as chromecast.
---------- Post added at 10:30 AM ---------- Previous post was at 10:04 AM ----------
I just uninstalled Google home and the issue went away.
I do have Google Home and Android Wear installed as well. I checked the Google Home App Play Store Page and someone commented there pointing out about the issue too.
febzz88 said:
I do have Google Home and Android Wear installed as well. I checked the Google Home App Play Store Page and someone commented there pointing out about the issue too.
Click to expand...
Click to collapse
Yup that was me leaving a comment haha
i have had exactly the same problem for a day or two. while disabling "location>improve accuracy>wifi scanning" stops the bug temporarily it doesn't really solve the problem. wifi scanning is an important location feature when navigating. in narrow streets or in buildings one usually does not have gps reception, also the wifi scanning technique for determining the devices location is usually faster and uses less battery than gps (how ironic).
this bug is extremely annoying. i am on an unbranded, unrooted s5 on 6.0.1 (g900f). i can not believe that this also happens with s7 and pixel phones, this is really ridiculous (see similar thread on androidcentral forum. can't post url because this is my first post). if anyone finds a permanent solution for this problem, please tell us!!!
androidschmandroid said:
i have had exactly the same problem for a day or two. while disabling "location>improve accuracy>wifi scanning" stops the bug temporarily it doesn't really solve the problem. wifi scanning is an important location feature when navigating. in narrow streets or in buildings one usually does not have gps reception, also the wifi scanning technique for determining the devices location is usually faster and uses less battery than gps (how ironic).
this bug is extremely annoying. i am on an unbranded, unrooted s5 on 6.0.1 (g900f). i can not believe that this also happens with s7 and pixel phones, this is really ridiculous (see similar thread on androidcentral forum. can't post url because this is my first post). if anyone finds a permanent solution for this problem, please tell us!!!
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Click to collapse
Do you have Google Home installed? After I uninstalled that the wifi issue stopped
alanmv567 said:
Do you have Google Home installed? After I uninstalled that the wifi issue stopped
Click to expand...
Click to collapse
no, i do not.
muzzy996 said:
Thanks for this! Working for me (I'm on Tekxodus URv7.4R2 N5R9 with Emotion Kernel (r23).
Was driving me nuts. I'm a bit concerned about the loss of wifi for location accuracy though since my phone's GPS has been borked ever since i can remember.
Update: I noticed a recent review on the Play Store for Android Wear referring to a recent Wear update possibly causing the issue. I have Wear installed for a watch. Just curious if anyone experiencing this problem does NOT have Wear installed?
Click to expand...
Click to collapse
Is it your GPS or the Compass? If it can still detect your location but when you use, for example, the Google Maps Navigation, it couldn't really detect where/which direction you're going then it's probably just a compass issue. All you need is some calibration.
I fixed my friend's phone compass issue (and she thought her GPS was broken too) last week. The easiest way to calibrate: just download the GPS Status app and tap on the Calibration option and follow the instruction there.
Always try to calibrate your compass first as the first possible fix whenever you think your GPS is starting to go crazy, it might help.
Go to location>improve location>unchecked wifi scanning. It just worked for me
Uninstalling android wear seems to have worked for me.
febzz88 said:
Is it your GPS or the Compass? If it can still detect your location but when you use, for example, the Google Maps Navigation, it couldn't really detect where/which direction you're going then it's probably just a compass issue. All you need is some calibration.
I fixed my friend's phone compass issue (and she thought her GPS was broken too) last week. The easiest way to calibrate: just download the GPS Status app and tap on the Calibration option and follow the instruction there.
Always try to calibrate your compass first as the first possible fix whenever you think your GPS is starting to go crazy, it might help.
Click to expand...
Click to collapse
Definitely not the compass, been through the calibration process. Attempted many fixes including special GPS settings and utilities. At times the phone can sit there with screen on for over 10 minutes without acquiring a single satellite. I'm thinking hardware issue, possibly contacts for the antenna. In any case, not relevant to this thread...
I rebooted into recovery and wiped both CACHE and this fixed the issue. I did not change any settings in any apps either.
DirtySant0 said:
I rebooted into recovery and wiped both CACHE and this fixed the issue. I did not change any settings in any apps either.
Click to expand...
Click to collapse
I had tried this prior to reformatting my phone and it didn't help. I then wiped the cache again and reformatted the phone; in fact I reformatted and cleared cache 3x because the issue kept coming back after I reinstalled apps again. This is weird, the situation and resolution vary a lot from one user to another. Then I simply turned off WiFi Scanning under Improve Accuracy in Location, and the issue went away.
WHEW! Uninstalling Wear and Home did it for me. For now, anyway. I "fixed" it this morning by toggling Ultra Power Saver on and off, and it worked all day until I came home from work. Then nothing helped until I found this thread. Changing GPS settings didn't do it for me, but I'm still on Lollipop so my location settings are a little different.
Thank you, Febzz and Alan!
Google home was the issue!!
Sent from my SM-N910T using Tapatalk
Changes in router's Wireless Security had caused it in my case
This is old thread but still I am posting this solution as it could be useful tip for someone in future.
I had this issue and was causing me real headache. I initially thought it was hardware failure of my phone but later I found reason is something else.
For some reason I had changed Wireless Security of my WiFi router from WPA2 Personal to something else (I guess WEP).
That was causing my phone (intex cloud 4g) often to turn on and off WiFi on its own. I changed the Wireless Security back to WPA2 Personal and phone is now back to normal (not turning WiFi on and off on its own)
Within the last few weeks I have noticed that upon reset or simply after a period of time, my Bluetooth will either disconnect with my Moto 360 Sport or will become disabled altogether. If I restart my phone, the Bluetooth toggle in settings is always disabled.
Several users have been discussing this issue over in the PureNexus ROM forum, but we have not identified the culprit yet. Some who are experiencing it have Android Wear devices, but not all people do. Those who are experiencing it are on different ROMs, or different builds of the same ROM, leading me to believe that it is an app and not specific to a ROM. Also, for everyone who is experiencing it, it started withing the last few weeks.
I wanted to start a thread to allow people experiencing this issue to find a common cause so that we can correct it.
I'll also tag those who have said they are having this issue to lead them to this post: @Moguledyouth @uberbdon @MVLJR @ethanhunt123 @MysticKing32 @danman7 @hawkz28
I'm unsure which thread is the most appropriate to post this in, so I'll throw it here.
I don't believe the entire issue is tied to 7.1.1. I believe it originated in 7.1.0 or earlier, but got worse in 7.1.1. (Side note, I did on occasion get a "Bluetooth Share has stopped" notification, but only if I was actively using the phone).
My phone's bluetooth began "cycling" at the very latest in 7.1.0. I first noticed the issue when using an app called "wear aware," an app designed to let you know if you leave your phone behind (on your android wear watch). It was frequently giving me "false positives," so I ultimately uninstalled the app. I also began to have issues with android auto, where it would occasionally freeze and stop showing me data. Likewise, when I'd be on a phone call, my radio would randomly turn on and I'd assume the call got disconnected -- until I realized the other party was still on the line but now on speaker phone.
The reason I believe it got worse in 7.1.1 is because it used to cycle bluetooth. At least when it crashed, it restarted. Now it appears to require intervention to re-enable it. As a temporary work-around, I have Trigger set up to enable bluetooth if it gets disconnected from my watch. It doesn't work 100% of the time, but at least it re-enables bluetooth frequently for me (it claims to have run 10 times in the last 2 hours).
It's probably also worth noting that it's been reported on at least the Nexus 6 and the Pixel, from what I've seen.
My current setup:
PureNexus (1/21 release, rooted)
Franco Kernel
Huawei Watch
Prior to this, I was running Stock, unrooted, with the same issues.
Thanks for the workaround (Trigger) - like the speakerphone issue we are experiencing, it might not be an official fix but it works for now. It seems like the more updates we get, the more bugs we get. Seriously, 6.0.1 was about perfect, and I might flash back to that and add the additional Nougat features via xposed.
Post deleted
Finally getting some traction on this issue: Many users are experiencing random Bluetooth disconnects on the Pixel and Pixel XL
Fvolfrine said:
Finally getting some traction on this issue: Many users are experiencing random Bluetooth disconnects on the Pixel and Pixel XL
Click to expand...
Click to collapse
Anyone try to revert to an earlier dialer app or is it in the framework of the Feb patch?
I don't think it's the phone app. I get Bluetooth share disconnects with just a Pebble smartwatch.
As is stated in the second article, this issue is not related to the phone dialer app. I'll delete that post as it might cause some confusiom
Sent from my Nexus 6 using Tapatalk
I thought my phone was dying. I'm having this issue as well. I found that uninstalling Heart Trace, which records my heart rate every 15 minutes from my Huawei Watch, helped a lot with the Bluetooth issue.
It used to be that my Bluetooth would turn off in the middle of the night and I lose my sleep tracking data from my watch (Sleep as Android).
Don't google test their sofware?
This is a poor show by them.
Had the same issue and it stopped after clearing the data on the Bluetooth Midi service and the Bluetooth share apps
Settings> Apps> Show system> scroll down to these 2 apps and Clear data
semsem_605 said:
Had the same issue and it stopped after clearing the data on the Bluetooth Midi service and the Bluetooth share apps
Settings> Apps> Show system> scroll down to these 2 apps and Clear data
Click to expand...
Click to collapse
But how often do you have to keep doing this?
Fvolfrine said:
Within the last few weeks I have noticed that upon reset or simply after a period of time, my Bluetooth will either disconnect with my Moto 360 Sport or will become disabled altogether. If I restart my phone, the Bluetooth toggle in settings is always disabled.
Several users have been discussing this issue over in the PureNexus ROM forum, but we have not identified the culprit yet. Some who are experiencing it have Android Wear devices, but not all people do. Those who are experiencing it are on different ROMs, or different builds of the same ROM, leading me to believe that it is an app and not specific to a ROM. Also, for everyone who is experiencing it, it started withing the last few weeks.
I wanted to start a thread to allow people experiencing this issue to find a common cause so that we can correct it.
I'll also tag those who have said they are having this issue to lead them to this post: @Moguledyouth @uberbdon @MVLJR @ethanhunt123 @MysticKing32 @danman7 @hawkz28
Click to expand...
Click to collapse
I'd like to say that after (dirty) flashing the 2/15 update, my issue is resolved. When I reboot now, BT remains enabled.
danman7 said:
I'd like to say that after (dirty) flashing the 2/15 update, my issue is resolved. When I reboot now, BT remains enabled.
Click to expand...
Click to collapse
What is the 2/15 update?
@home said:
What is the 2/15 update?
Click to expand...
Click to collapse
PureNexus ROM. And I'm glad to hear that it resolved this issue, might be time to flashback over from stock.
On a side note, the one thing that I feel stock is missing, and this is minor, is a battery percentage that is not in the icon. Google has added just about everything I wanted to stock except for this one small detail, and yet I'm going to flash over because of it.
Sent from my Nexus 6 using Tapatalk
I'm on stock firmware and Project Fi on Nexus 6 and been having this problem lately yet I have had no updates since the Oct 5 2016 security update on Android v7.0. I wear a fitbit Charge 2 and occasionally use either a bluetooth headset or my car's bluetooth audio. I try real hard to keep my battery charge above 40% at all times. Normally I'm at 70% or higher when these problems occur. [edited to add] Forgot we also have a few Tiles and a LugLoc.
When not using bluetooth at all I frequently find bluetooth has disabled itself on my phone.
When using the bluetooth headset during a phone call bluetooth shuts off and my headset reports it has lost a connection to my phone.
In my car bluetooth is flawless and never shuts down even on long drives 2-4 hours.
I have also enabled trusted devices in Security when certain devices are connected via bluetooth.
Sometimes bluetooth settings loses a device. Sometimes they come back on their own but more often than not I have to repair the device to the phone.
Right now there are so many issues with this phone (including dust in the camera sensor) that makes it real frustrating as an owner.
@home said:
But how often do you have to keep doing this?
Click to expand...
Click to collapse
Only had to do it once
semsem_605 said:
Only had to do it once
Click to expand...
Click to collapse
I just did this about ten minutes ago and rebooted. Bluetooth turned back on after the boot, which is nice. Hopefully it stays on. Thanks for the tip!
semsem_605 said:
Had the same issue and it stopped after clearing the data on the Bluetooth Midi service and the Bluetooth share apps
Settings> Apps> Show system> scroll down to these 2 apps and Clear data
Click to expand...
Click to collapse
Fvolfrine said:
I just did this about ten minutes ago and rebooted. Bluetooth turned back on after the boot, which is nice. Hopefully it stays on. Thanks for the tip!
Click to expand...
Click to collapse
I tried this earlier today. Made it through two one hour conference calls with only one hiccup between the bluetooth headphones and the phone which did reconnect. No disabled bluetooth yet. I hope this is the fix!
semsem_605 said:
Had the same issue and it stopped after clearing the data on the Bluetooth Midi service and the Bluetooth share apps
Settings> Apps> Show system> scroll down to these 2 apps and Clear data
Click to expand...
Click to collapse
Are you on 7.0 or 7.1.1 & also which security patch?
Thanks
This phone was meant to be the best mobile I've ever purchased, but silly things are putting me off. I am only 4 months into ownership, and now looking to part company with my Mi 9 as soon as possible.
1. The data just stops working when the phone loses and regains signal - as covered in a variety of other XDA threads and elsewhere. Makes the phone totally useless to someone like me who does a lot of travelling on underground trains and on motorways - I am missing alerts, messages, emails because of this.
2. The flashlight/torch keeps turning itself on randomly without any user intervention.
3. Since the last update, Google Photos has all the images showing with a crazy contrast level that makes them hard to look at. Again, covered in lots of threads elsewhere including temporary "fixes", but frustrating.
Anything I'm missing?
I'm not in a position to root etc to try other ROMs as I rely heavily on Google Pay which is broken on rooted/unlocked phones. Current ROM 10.2.28.0 (PFAEUXM). Reporting to Xiaomi I might as well just shout my grievances into a well... :crying:
Not judging just having question to
1. Does it not reconnect to the Internet after it lost signal? When I use the underground and loose signal but get out of it it works for me still. Or is your problem different?
2. Did you link the flashlight with the Assistant button?
3. I just checked Google photos but don't see any difference in picture view. How do I see the high contrast you have?
Sincerely a new Xiaomi user
Same version of miui, locked, unrooted.
1. Never had I experienced something like that
2. Never had I experienced something like that
3. Most likely a Google photos issue. After the latest Google app update (not Google photos app) it seems to be fixed.
bungalowbill said:
This phone was meant to be the best mobile I've ever purchased, but silly things are putting me off. I am only 4 months into ownership, and now looking to part company with my Mi 9 as soon as possible.
1. The data just stops working when the phone loses and regains signal - as covered in a variety of other XDA threads and elsewhere. Makes the phone totally useless to someone like me who does a lot of travelling on underground trains and on motorways - I am missing alerts, messages, emails because of this.
2. The flashlight/torch keeps turning itself on randomly without any user intervention.
3. Since the last update, Google Photos has all the images showing with a crazy contrast level that makes them hard to look at. Again, covered in lots of threads elsewhere including temporary "fixes", but frustrating.
Anything I'm missing?
I'm not in a position to root etc to try other ROMs as I rely heavily on Google Pay which is broken on rooted/unlocked phones. Current ROM 10.2.28.0 (PFAEUXM). Reporting to Xiaomi I might as well just shout my grievances into a well... :crying:
Click to expand...
Click to collapse
I agree on 1 and 2
The 3rd bug I experienced also on havoc gsi so I don't really think it is miui specific.
I would add to the list weirdly working auto brightness, on other phones it works way better than on mi9
Also notifications icons limit on statusbar is set incorrectly, fix for that is in beta since month or maybe two but xiaomi prefers to change notch shape rather than fixing bugs in stable rom...
And the last one is more like a visual "glitch" than a bug. statusbar is a little taller than a notch
I don't have any of these bugs (running Revolution OS - modified MIUI stock rom).
Point 3. (as someone already said) disappeared after an update, although the official google support told me it has something to do with the vendor in particular (even though some OnePlus 7 pro devices are affected as well).
Never heard anything like point 1. tbh. I would recommend leaving stock rom behind and either go for xiaomi.eu/revolution OS or some other sort of Rom. Trust me there is way less bloatware and a much better overall experience compared to stock rom.
cihot said:
Not judging just having question to
1. Does it not reconnect to the Internet after it lost signal? When I use the underground and loose signal but get out of it it works for me still. Or is your problem different?
2. Did you link the flashlight with the Assistant button?
3. I just checked Google photos but don't see any difference in picture view. How do I see the high contrast you have?
Sincerely a new Xiaomi user
Click to expand...
Click to collapse
1. That's correct - it shows full bars and the 4G symbol and you can make and receive calls and texts, but you cannot pass any data until you toggle data off/on or reboot. This is number one bug - what use a communication device that stops communication and you don't know about it. I am confused how it does not affect everyone on this ROM however there are more than enough people saying it is happening to them.
2. Yes, long press of assistant button to toggle flashlight. But it still turns on randomly even when the phone is just sat on the desk!
3. This is fixed apparently by disabling automatic contrast and then reinstalling Google photos - so maybe you won't see this? The symptoms are - open Google Photos, tap on any photo, after a second it changes the contrast of the image so you can barely see it.
1. Even worse: if my Mi 9 loses signal it will never reconnect unless I restart the phone. Happened on Global ROM and Xiaomi.EU ROM.
1. The data/Signal problems are 100% Provider/Region related. If not, everybody would have that same Problem.
2. If you blame the device / Stock Rom why do you come with those problems to xda? Nobody here is working for xiaomi, go to them.
3. If you like xda you should be able to use the search, all of your problems are solved a long time ago and solutions are all over xda. Just search for it.
The way you did it looks like a little child laying under the table crying and kicking around no matter who is around.
1. Can confirm mine definitely doesn't do that, would be horrible if it did, I wholeheartedly agree(miui 10.2.28 PFAEUXM). Then again I only had it for 2 weeks, wouldn't be surprised if something like this would start happening in the future, such is the life of "flagship killers", but I knew the risks when I jumped aboard even though I had the budget for an s10+ or 7 pro.
2.Never had it happen but that sounds like the kind of bug that would definitely be fixed with a minor software update. If the problem has been reoccurring after subsequent updates then a hard reset would be worth a try.
3. Not an app I use.
If you have a warranty then it should be applicable for that signal issue, it should also be easy to reproduce in a competent repair service.
Here is mine...
1. I also experience this sometimes, connection seems lost even though 4g signal is full bar, have to turn on airplane mode to refresh then it will have connection again.
2. Never happened to me..
3. This was fixed now, just update google app and gphotos. It was weird when it was like that, but now it is ok.
1. What's your preferred network type set for? I had all sorts of connection issues on AT&T USA until I switched to GSM/WCMA/LTE. I had it set for LTE Only for the longest time but on a road trip realized that wasn't always possible.
1. Never had that
2. Never had that
You might want to check with your ISP.
Yeah,there are some annoying bugs that im experiencing as well. That shouldnt happen in the flagship line. But on the other hand,there is no better phone i could buy for the money,so i will just wait and hope those bugs will be fixed soon. Otherwise its just great phone and i wouldnt give up this phone just for the camera itself.
Research dont complain
saturday_night said:
1. The data/Signal problems are 100% Provider/Region related. If not, everybody would have that same Problem.
2. If you blame the device / Stock Rom why do you come with those problems to xda? Nobody here is working for xiaomi, go to them.
3. If you like xda you should be able to use the search, all of your problems are solved a long time ago and solutions are all over xda. Just search for it.
The way you did it looks like a little child laying under the table crying and kicking around no matter who is around.
Click to expand...
Click to collapse
I agree with your response totally bro !
saturday_night said:
1. The data/Signal problems are 100% Provider/Region related. If not, everybody would have that same Problem.
2. If you blame the device / Stock Rom why do you come with those problems to xda? Nobody here is working for xiaomi, go to them.
3. If you like xda you should be able to use the search, all of your problems are solved a long time ago and solutions are all over xda. Just search for it.
The way you did it looks like a little child laying under the table crying and kicking around no matter who is around.
Click to expand...
Click to collapse
Wow, what a sense of community. What did your reply add to the conversation? Nothing. Disgusting behaviour.
bungalowbill said:
Wow, what a sense of community. What did your reply add to the conversation? Nothing. Disgusting behaviour.
Click to expand...
Click to collapse
Well, you were the one that came here complaining. As he explained you, the signal problems are operator related, otherwise we all would have them, and I can tell you I used 3 different carriers in my country and they all work flawlessly.
Also, those problems you talk about have long been solved, I'd suggest you spend your time searching the forum instead complaining for no reasons.
omgomg said:
Well, you were the one that came here complaining. As he explained you, the signal problems are operator related, otherwise we all would have them, and I can tell you I used 3 different carriers in my country and they all work flawlessly.
Also, those problems you talk about have long been solved, I'd suggest you spend your time searching the forum instead complaining for no reasons.
Click to expand...
Click to collapse
I agree
Best would be to close this thread
bungalowbill said:
Wow, what a sense of community. What did your reply add to the conversation? Nothing. Disgusting behaviour.
Click to expand...
Click to collapse
Totally agree
Get used to this
Almost all xiaomi mi series communities are just horrible and often unacceptable
1. Never had that
2. Same
3. App specific issue - already fixed.
I do have other bugs that annoys me more, like:
1) screens turns on out of the blue, no notification is shown - but if I unlock the phone, I can see that there is a lower priority (not showed on lock screen) notification..
2) when alarm rings, opening the clock app (by clicking on the current time on the widget) does not show the alarm and a stop button, instead I need to pull in notifications and click on the stop action there.
3) android auto: different issues.. sometimes the call app does not appear on the notification area, so I had an issue where android auto disconnected, and I could not disconnect the call. Spotify also does not launch from the car dash, I have to manually open it on my phone. could be app specific, but knowing issues with android auto on other Xiaomi phones, I'm not sure.
omgomg said:
Well, you were the one that came here complaining. As he explained you, the signal problems are operator related, otherwise we all would have them, and I can tell you I used 3 different carriers in my country and they all work flawlessly.
Also, those problems you talk about have long been solved, I'd suggest you spend your time searching the forum instead complaining for no reasons.
Click to expand...
Click to collapse
I can't find anyone explaining how to fix 1 and 2.
Also, 1 not carrier specific - happens to me on both EE and Vodafone in the UK and other people reporting other various networks Europe wide.
Frankly, I would say if you don't have anything to add, you leave the thread. Or carry on wasting your time replying to things you can't help with, your choice.