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My htc one usb will not connect to any computer anymore for some reason.
It just says the device is not recognized and has malfunctioned.
I have htc sync installed with drivers.
I am rooted and s-off'ed with insertcoin rom on.
Is there anyway to get back to stock without usb.
Help would be great as i'm a bit lost now.
Thanks in advance...
fridaycider said:
My htc one usb will not connect to any computer anymore for some reason.
It just says the device is not recognized and has malfunctioned.
I have htc sync installed with drivers.
I am rooted and s-off'ed with insertcoin rom on.
Is there anyway to get back to stock without usb.
Help would be great as i'm a bit lost now.
Thanks in advance...
Click to expand...
Click to collapse
It's a driver problem on your pc.... are you using windows 8.1 preview?
i'm using xp on all 3 of my computers. my one x connects fine. i all drivers installed including adb.
it wont connect in bootloader,fastboot or recovery either.
Ok i have looked at the device id and it comes up with this in fastboot USB\VID_0000&PID_0000\5&4091F22&0&2
Now i have looked in the usb drivers and this id is not there , so it looks like a driver problem
How can i get this driver with the id in, as i have downloaded many drivers but with no luck.
fridaycider said:
My htc one usb will not connect to any computer anymore for some reason.
It just says the device is not recognized and has malfunctioned.
I have htc sync installed with drivers.
I am rooted and s-off'ed with insertcoin rom on.
Is there anyway to get back to stock without usb.
Help would be great as i'm a bit lost now.
Thanks in advance...
Click to expand...
Click to collapse
Uninstall HTC sync and drivers. Reconnect phone, and it should automatically re-install sync manager and drivers. If it does not, however, you need to manually install the drivers. Also, make sure your drivers are up to date. Installing the android sdk might not be a bad idea either.
Thanks for the reply. Tried everything even fresh pc setup . Something in my phone is wrong and cannot get any recognition from it . It shows usb fastboot then changes to ac charging . I have checked in usb drivers and that id is not there so it will not let me install manually either.
fridaycider said:
Thanks for the reply. Tried everything even fresh pc setup . Something in my phone is wrong and cannot get any recognition from it . It shows usb fastboot then changes to ac charging . I have checked in usb drivers and that id is not there so it will not let me install manually either.
Click to expand...
Click to collapse
Maybe a factory reset of your phone would help. I know that's a hassle, but it might reset or reconfigure whatever was lost or corrupted along the way.
Have done that thanks. Flashes different roms also .. can a different firmware be flashed through terminal emulator. Cannot even mount phone storage through usb. It just keeps alternating between unknown device and nothing.
fridaycider said:
Have done that thanks. Flashes different roms also .. can a different firmware be flashed through terminal emulator. Cannot even mount phone storage through usb. It just keeps alternating between unknown device and nothing.
Click to expand...
Click to collapse
Wow. Here's a hail mary then. Let the battery run out. Download stock RUU. Connect to PC, and see if fastboot usb comes up. If yes, boot into recovery, and flash RUU. Start from scratch.
I did try that to be honest. Is there anything special I need to know about doing that ..do I let the phone charge fully or anything before I try fastboot. Thanks for your help.
Sent from my HTC One using Tapatalk 4
fridaycider said:
I did try that to be honest. Is there anything special I need to know about doing that ..do I let the phone charge fully or anything before I try fastboot. Thanks for your help.
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
No, let the battery drain completely. Then reconnect it. As soon as anything on the phone shows up (normally the charging sign) get into bootloader. Boot to recovery and flash the RUU. Of course, it's all contingent on recovery being able to read usb, which it should (recovery uses different port and drivers than boot or oem).
Thanks I will give that a go. If that doesn't work is there an update.zip or img I can flash through hboot that will return the phone to stock. ?
Sent from my HTC One using Tapatalk 4
fridaycider said:
Thanks I will give that a go. If that doesn't work is there an update.zip or img I can flash through hboot that will return the phone to stock. ?
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
If that doesn't work, you could try downloading a zip of your stock, renaming it update.zip (or anything.zip, really), and flashing that. But I'm pretty certain that you'd have to use adb to flash that through recovery too. Good luck with it all, and I hope you get back on track!
-Mike
Thank you for your help. Will post as soon as I've let battery run down.
Sent from my HTC One using Tapatalk 4
fridaycider said:
Thank you for your help. Will post as soon as I've let battery run down.
looks like usb socket is at fault. don't know how i'll get on with warranty as i cannot get back to stock. Any idea's please
Click to expand...
Click to collapse
fridaycider said:
fridaycider said:
Thank you for your help. Will post as soon as I've let battery run down.
looks like usb socket is at fault. don't know how i'll get on with warranty as i cannot get back to stock. Any idea's please
Click to expand...
Click to collapse
To test this, plug your usb cable into the wall charger and see if it charges. If it does, it's working. If not, if you have another micro usb cable, try that. If it still doesn't work, then I would contact HTC about what your options might be (new phone, new usb cable, etc.). Good luck.
Click to expand...
Click to collapse
It does charge but I cannot get usb otg to work either and it was ok before . Does not see external usb storage .
Sent from my HTC One using XDA Premium 4 mobile app
fridaycider said:
It does charge but I cannot get usb otg to work either and it was ok before . Does not see external usb storage .
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Connect the phone to your pc. Cycle through all the different boot modes, boot, bootloader, and recovery. Do you hear any sound from the pc indicating it's picking up a device? If so, it's working, it's just not showing up while in android connected to pc, which would indicate an issue with drivers on your pc. If a sound happens during boot to recovery, leave it on recovery and get into adb mode on pc and attempt to flash the RUU. As soon as it's flashed completely, disconnect it from pc, completely uninstall ANYTHING having to do with HTC, android or 3rd party drivers. Then, reconnect the phone to your pc, and see if it auto installs the drivers and shows.
I have tried everything you have suggested . Even fresh install of xp on pc . Then installed htc sync from htc website . Plugged phone in , but still won't recognize phone . I get no usb connected icon on phone either . It just charges and get usb malfunctioning error on pc . I cannot use external usb drive on phone either . The phone recognizes it as a charger with an error saying that the charger has a fault . Thanks for your help so far .
Sent from my HTC One using XDA Premium 4 mobile app
fridaycider said:
I have tried everything you have suggested . Even fresh install of xp on pc . Then installed htc sync from htc website . Plugged phone in , but still won't recognize phone . I get no usb connected icon on phone either . It just charges and get usb malfunctioning error on pc . I cannot use external usb drive on phone either . The phone recognizes it as a charger with an error saying that the charger has a fault . Thanks for your help so far .
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well, I can't think of anything else that would help. I think you should contact HTC and see if they've had other issues similar to yours, or if they can help you, but it sounds like your phone's usb is defective. If your phone came unlocked, you should be able to send it and receive a new one. Other than that, I really have no more suggestions. Best of luck.
-Mike
Hi I wanted to unroot my HTC One however i cannot find an RUU for o2___1 so i tried to unlock my bootloader again and it just gets stuck on sending the file and nothing happens. my phone freezes untill i unplug the USB then it is fine again. Any help would be appreciated. ive tried different usb ports and uninstalling sync manager and rebooting the phone/pc but no luck
danl94 said:
Hi I wanted to unroot my HTC One however i cannot find an RUU for o2___1 so i tried to unlock my bootloader again and it just gets stuck on sending the file and nothing happens. my phone freezes untill i unplug the USB then it is fine again. Any help would be appreciated. ive tried different usb ports and uninstalling sync manager and rebooting the phone/pc but no luck
Click to expand...
Click to collapse
Make sure USB debugging is on
Sent from my HTC One using XDA Premium 4 mobile app
I've managed to unlock the bootloader and i have my CWM recovery on there however i can't put superuser onto the sd card because it won't show my phone connected? i have all the drivers and i'm able to use fastboot and that but no luck? anyone know how to sideload it onto the sd card?
How did you manage to unlock the relocked bootloader? I have the same problem.
Thanks
I have searched for the last couple weeks with little success finding an answer.
Recently I tried to install boot.img using FASTBOOT but was unable to get FASTBOOT to go to FASTBOOT USB after connecting to MacBook Pro with USB.
To see if drivers were an issue I tried to do the same to my HTC One X (Evita) and had no problem getting FASTBOOT USB.
Both units have Android Debugging USB checked.
Both units are using CM11 ROM and latest TWRP recovery.
I had flashed, via TWRP, a Google Edition ROM but did not like it so installed my CM11 backup from TWRP
I tried a different USB cable
Am I missing something? One X does FASTBOOT USB and One does not?
Perhaps going to S-OFF but I think I need to be able to use FASTBOOT USB?!
Any ideas are very much appreciated.
Thanks
David
dkonkin said:
I have searched for the last couple weeks with little success finding an answer.
Recently I tried to install boot.img using FASTBOOT but was unable to get FASTBOOT to go to FASTBOOT USB after connecting to MacBook Pro with USB.
To see if drivers were an issue I tried to do the same to my HTC One X (Evita) and had no problem getting FASTBOOT USB.
Both units have Android Debugging USB checked.
Both units are using CM11 ROM and latest TWRP recovery.
I had flashed, via TWRP, a Google Edition ROM but did not like it so installed my CM11 backup from TWRP
I tried a different USB cable
Am I missing something? One X does FASTBOOT USB and One does not?
Perhaps going to S-OFF but I think I need to be able to use FASTBOOT USB?!
Any ideas are very much appreciated.
Thanks
David
Click to expand...
Click to collapse
When the phone is in fastboot mode, try pressing the volume down key. For me, the volume down key gets it into Fastboot USB
dkonkin said:
I have searched for the last couple weeks with little success finding an answer.
Recently I tried to install boot.img using FASTBOOT but was unable to get FASTBOOT to go to FASTBOOT USB after connecting to MacBook Pro with USB.
To see if drivers were an issue I tried to do the same to my HTC One X (Evita) and had no problem getting FASTBOOT USB.
Both units have Android Debugging USB checked.
Both units are using CM11 ROM and latest TWRP recovery.
I had flashed, via TWRP, a Google Edition ROM but did not like it so installed my CM11 backup from TWRP
I tried a different USB cable
Am I missing something? One X does FASTBOOT USB and One does not?
Perhaps going to S-OFF but I think I need to be able to use FASTBOOT USB?!
Any ideas are very much appreciated.
Thanks
David
Click to expand...
Click to collapse
I had tried that recommendation from another site with no luck! Thanks for responding.
With the little response to my query I am thinking more and more it is a hardware issue. Read something about a Kernel change but nothing definitive.
If I can get this rectified I will go to S-OFF immediately
Thanks again.
David
dkonkin said:
I had tried that recommendation from another site with no luck! Thanks for responding.
With the little response to my query I am thinking more and more it is a hardware issue. Read something about a Kernel change but nothing definitive.
If I can get this rectified I will go to S-OFF immediately
Thanks again.
David
Click to expand...
Click to collapse
kernel shouldn't affect bootloader. maybe the phone's USB port has debris in it? try cleaning it, and also try different cables, USB ports.
I have tried the different cables. Works with Evita but not with the M7.
Cleaning the USB port is on the agenda but short of compressed air, which I was going to pick up today, I am not sure what else I can do!
Thanks
D
No FASTBOOT USB or ADB 'Flashing Mauve screen!'
dkonkin said:
I have tried the different cables. Works with Evita but not with the M7.
Cleaning the USB port is on the agenda but short of compressed air, which I was going to pick up today, I am not sure what else I can do!
Thanks
D
Click to expand...
Click to collapse
Since my last post I tried to access device using ADB.
./adb devices did not give me the HTC One serial #. I had no problem getting serial # when I plugged in my One X.
Is there anything I am missing? I have compared the two with what is checked off in the DEVELOPER OPTIONS and both look to be the same.
Tried to connect HTC One to Mac using ANDROID FILE TRANSFER. Now I get a rapidly flashing pink/purple overlay occasionally?!?!
Anybody have a suggestion?
Thanks
David
dkonkin said:
Since my last post I tried to access device using ADB.
./adb devices did not give me the HTC One serial #. I had no problem getting serial # when I plugged in my One X.
Is there anything I am missing? I have compared the two with what is checked off in the DEVELOPER OPTIONS and both look to be the same.
Tried to connect HTC One to Mac using ANDROID FILE TRANSFER. Now I get a rapidly flashing pink/purple overlay occasionally?!?!
Anybody have a suggestion?
Thanks
David
Click to expand...
Click to collapse
Oh yeah, and I was not able to connect to HTC One using Android file transfer!
Am now flashing another ROM to see if that will make any difference.
I will get some compressed air tomorrow. Perhaps there is some crud in the phones USB port preventing contact?
As always, I appreciate the support from all.
David
Hallo I'm New on Xda and i am having a problem with my htc One m7
I recently Unlocked my phone with Htcdev.com and i installed Twrp.
Then i was using Cyanogenmod for some time but decided to go back to stock.
Then there was not a problem but till a week ago it started to get in a loop.
It would be on at the home screen for like 10-20 seconds then rebooted.
i solved it by clearing cache today i had the same problem and tried the same thing only it didnt worked.
now i want to put a diffrent rom on my phone but there is a problem fast boot doesnt recognize usb
i have tried everything drivers diffrent usb port 2.0 ( i Have windows 7 )
I am searching for like 4 hours for the solution so i thought why not make my own thread.
So if anyone has a Idea no mather what please and i mean PLEASE HELP ME!!!
Drakkisath said:
Hallo I'm New on Xda and i am having a problem with my htc One m7
I recently Unlocked my phone with Htcdev.com and i installed Twrp.
Then i was using Cyanogenmod for some time but decided to go back to stock.
Then there was not a problem but till a week ago it started to get in a loop.
It would be on at the home screen for like 10-20 seconds then rebooted.
i solved it by clearing cache today i had the same problem and tried the same thing only it didnt worked.
now i want to put a diffrent rom on my phone but there is a problem fast boot doesnt recognize usb
i have tried everything drivers diffrent usb port 2.0 ( i Have windows 7 )
I am searching for like 4 hours for the solution so i thought why not make my own thread.
So if anyone has a Idea no mather what please and i mean PLEASE HELP ME!!!
Click to expand...
Click to collapse
Disconnected the phone from the computer then reboot the computer. Does the phone now show up in Device Manager? If not change USB cables and try again. If the computer recognizes the phone, then you can move files to the phone.
Thanks
majmoz said:
Disconnected the phone from the computer then reboot the computer. Does the phone now show up in Device Manager? If not change USB cables and try again. If the computer recognizes the phone, then you can move files to the phone.
Click to expand...
Click to collapse
I did it and now it recognise but now my problem is twrp says that there is no os how can i put a new os in it? and i can't see it in the device manager ;(
Drakkisath said:
I did it and now it recognise but now my problem is twrp says that there is no os how can i put a new os in it? and i can't see it in the device manager ;(
Click to expand...
Click to collapse
To solve the no OS part, just flash a guru reset or a nandroid backup for your device.
Hope this helps
Sent from my HTC One using XDA Premium 4 mobile app
SBColasito said:
To solve the no OS part, just flash a guru reset or a nandroid backup for your device.
Hope this helps
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
That is the problem i can't flash anything because my pc doesnt recognize my phone when i try adb Devices or Fastboot
so i don't understand anything anymore. i just want this to be over with,
btw i tried installing drivers tool-kits etc but nothing worked maybe i need to use a diffrent Pc?
Drakkisath said:
That is the problem i can't flash anything because my pc doesnt recognize my phone when i try adb Devices or Fastboot
so i don't understand anything anymore. i just want this to be over with,
btw i tried installing drivers tool-kits etc but nothing worked maybe i need to use a diffrent Pc?
Click to expand...
Click to collapse
Try using a different USB cable.
SBColasito said:
Try using a different USB cable.
Click to expand...
Click to collapse
i Did still didnt worked "(
Drakkisath said:
i Did still didnt worked "(
Click to expand...
Click to collapse
I've never really experienced connecting my device to the PC won't work. Sorry.
Just buy an OTG cable and put the ROM in a USB and plug it to the OTG cable so you will be able to install the ROM. If you successfully installed the ROM try connecting your device to the PC again.
Drakkisath said:
I did it and now it recognise but now my problem is twrp says that there is no os how can i put a new os in it? and i can't see it in the device manager ;(
Click to expand...
Click to collapse
For the os issue this Frequently Asked Questions - Page 3 Ans E post will help.
If you are still connected to the computer when you are in Recovery, Device Manager will disconnect when the phone boots in bootloader or recovery.
Hello.I am in some kind of a trouble..I just bought a phone with firmware problems,hoping i could make it work.The problem is this,someone tried to update the firmware,unsuccesfully,and now it's stuck with no OS.I can only start recovery and bootloader.
Recovery is Teamwin 2.6.3.3.Already tried to clear cache and everything,to use an USB with OTG,but it's not recognised,ADB sideload also it's not working.
adb devices shows the phone is not connected,and FastBoot says "Waiting for device".Any idea? I've tried,read a lot,but I can't really work it out..
Also,I can't find the device in Device Manager,neither in ADB nor Fastboot.
I tried using Windows 8.1 and 7..Same deal.
Thank you!
chris_b0ss said:
Hello.I am in some kind of a trouble..I just bought a phone with firmware problems,hoping i could make it work.The problem is this,someone tried to update the firmware,unsuccesfully,and now it's stuck with no OS.I can only start recovery and bootloader.
Recovery is Teamwin 2.6.3.3.Already tried to clear cache and everything,to use an USB with OTG,but it's not recognised,ADB sideload also it's not working.
adb devices shows the phone is not connected,and FastBoot says "Waiting for device".Any idea? I've tried,read a lot,but I can't really work it out..
I tried using Windows 8.1 and 7..Same deal.
Thank you!
Click to expand...
Click to collapse
Is it a M8 or a M7, because your title says M8 but you have posted in the M7 forum.
Sorry,I am quite scared.It's M7.
chris_b0ss said:
Sorry,I am quite scared.It's M7.
Click to expand...
Click to collapse
First, follow instructions given in this post to install the latest android sdk-tools and the latest htc drivers. Also make sure you don't have HTC Sync installed on your computer.
Then connect your phone to you computer with the original cable (or any other cable already known to work for data transfer - some usb cable are only providing power), reboot the phone in bootloader mode by holding vol down and power. Make sure you see the red "fastboot usb" caption on the screen, if not use vol up/down and power to select the "fastboot" menu. Once there open a command window form the android sdk-tools folder and type "fastboot getvar all". Copy/paste the ouput of this command here (except the imei and serialno).
I've followed that,and still not working.pics attached.
It's very weird,because I was expecting for a soundfrom the Windows,like a new device connected .But ..nothing
Sent from my GT-I9100 using XDA Free mobile app
chris_b0ss said:
I've followed that,and still not working.pics attached.
It's very weird,because I was expecting for a soundfrom the Windows,like a new device connected .But ..nothing
Sent from my GT-I9100 using XDA Free mobile app
Click to expand...
Click to collapse
With your phone in bootloader/fastboot mode, go to your windows device manager, take a screenshot of your device manager and post it here please.
The unknown device is related to my laptop.Nothing happens when I connect the phone.
chris_b0ss said:
The unknown device is related to my laptop.Nothing happens when I connect the phone.
Click to expand...
Click to collapse
Ok so its not detected at all
Might be caused by
a bad usb cable --> Try another one that you are 100% sure its working
a bad usb port on the computer (use only usb 2.0 ports btw)
a problem with the computer ---> Try another computer.
a bad usb port on the phone ---> need to replace the usb/front mic board
Might also worth to fix your laptop drivers problem. Might be causing problem if the "unknown" device is an adapter or usb controller...
Then reboot the computer.
I think we can exclude the first two,because I've tried 2 different USB cables,and with my S2 ,both of them are working,even ADB.I will try to replace the usb port from the phone,and then try again.But,do you think it will work ?
Thank you!
chris_b0ss said:
I think we can exclude the first two,because I've tried 2 different USB cables,and with my S2 ,both of them are working,even ADB.I will try to replace the usb port from the phone,and then try again.But,do you think it will work ?
Thank you!
Click to expand...
Click to collapse
Its hard to tell, there isn't any background info about what was done on that phone. The usb board is pretty cheap so it worth a try if you are 100% sure everything else is fine (computer, cables etc..)
I understand,but,I mean,as far as I know,it's not hard brick,because the phone is still booting..in some way ..so if I manage to connect it,I can flash the rom..am I right?
Sent from my GT-I9100 using XDA Free mobile app
chris_b0ss said:
I understand,but,I mean,as far as I know,it's not hard brick,because the phone is still booting..in some way ..so if I manage to connect it,I can flash the rom..am I right?
Sent from my GT-I9100 using XDA Free mobile app
Click to expand...
Click to collapse
Normally it should be pretty easy to fix if you can get fastboot and adb connectivity. You could then update the firmware so you can flash the correct RUU to restore the phone back to stock, already made the research and all the files (firmware and ruu) you'll need are available.
alray said:
Normally it should be pretty easy to fix if you can get fastboot and adb connectivity. You could then update the firmware so you can flash the correct RUU to restore the phone back to stock, already made the research and all the files (firmware and ruu) you'll need are available.
Click to expand...
Click to collapse
Sorry for the late reply,the phone is now in service,in 1-2 days they should fix the USB board,and I will get back with more info soon.
Thank you very much for your quick answers and for taking time to help me!
Good news,I've managed to unbrick it.I asked a friend with a Mac to check it out,and his Mac recognized with no problems.Installed the Os,but still,Windows can't detect it.I've tried on 2 pc's(7 and 10) with the proper drivers.Weird..
Anyway,thank you for your time @alray !