NEED HELP - Moto X 2014 Everything black? - Moto X Q&A

Moto X 2014: unrooted with bootloader unlocked. It's running Stock 5.1 and I haven't messed with anything on it. I gave it to my Dad after a few months of using it, so I factory reset it and gave it to him, 2 weeks later he tells me it has stopped working. It boots up normally, but from then on it is black, I can access minor parts of the OS such as the power off menu, the camera (by shaking) and Moto Display, but everything else doesn't work. I have never seen anything like this before, and I am well accustomed to flashing custom ROMs and rooting Android. If it comes down to it I will factory reset it or flash stock, but I can't even plug it into my PC and retrieve any files. Anyone have any idea whats gone wrong?
I have attached a video demonstrating what's happened to help diagnose the problem.

Go to the Moto X 2014 forum and ask
Sent from my Nexus 6

imnuts said:
Go to the Moto X 2014 forum and ask
Sent from my Nexus 6
Click to expand...
Click to collapse
Sorry, didnt realise this wasnt for 2014 edition. Thanks anyway

Related

[q] ota 139.12.53

So, this is my friend's 2nd Moto X (she updated OTA and starting bootlooping: device on for ~15 seconds, off, repeat) so I was wondering if this update is safe. Any help is appreciated.
Edit: I should mention her carrier is AT&T.
draggehn said:
So, this is my friend's 2nd Moto X (she updated OTA and starting bootlooping: device on for ~15 seconds, off, repeat) so I was wondering if this update is safe. Any help is appreciated.
Edit: I should mention her carrier is AT&T.
Click to expand...
Click to collapse
Is it rooted?
Sent on my Moto X
flashallthetime said:
Is it rooted?
Sent on my Moto X
Click to expand...
Click to collapse
Nope. The last one wasn't, either.
draggehn said:
Nope. The last one wasn't, either.
Click to expand...
Click to collapse
It should not bootloop then, bootloops only occur if you have a rooted devise, changed the system in some manor or running a custom recovery. If you meet none of these items, then it should flash. What happened with the first moto?
Sent on my Moto X
flashallthetime said:
It should not bootloop then, bootloops only occur if you have a rooted devise, changed the system in some manor or running a custom recovery. If you meet none of these items, then it should flash. What happened with the first moto?
Sent on my Moto X
Click to expand...
Click to collapse
I have no idea. She just talks to me over hangouts one night and says that her phone is starting up for ~15 seconds and then rebooting. Thanks for the help.

[Q] Moto X Not Booting after trying to root PLEASE HELP

I just got my Moto X 2014 Pure Edition in the mail yesterday and now I've gone and tried to root it.
I had already unlocked the bootloader and then being giddy I installed android 5 since I wanted to try it out. From here, I messed up. I tried to root it using the Superboot method. Unfortunately, I didn't realize this was for the 4.4.4 build.
After flashing the image, I was able to get back into the OS, but I wasn't able to install apps or get to the home screen. I could still browse still open chrome windows, but I couldn't get to home. Next, I tried CF Auto Root, as that was built for 5.0. Executed just fine, but when I got back into the phone, I kept having the same problem. Now when I boot, It gets past the moto animations and then sits on the moto logo that looks like water. It just stays there.
If I try to turn off the phone, it just repeats this. If I put it into fastboot mode, it can act in there just fine. So I tried getting into recovery, but when I got back to the android on it's back saying "NO COMMAND.", I tried holding down up and power, just like everyone says. Doing this, though, reboots the phone normally and it goes back to the same problem as it was before!
If anyone has any suggestions, I'd really appreciate it. I'm having a mild breakdown right now
afran646 said:
I just got my Moto X 2014 Pure Edition in the mail yesterday and now I've gone and tried to root it.
I had already unlocked the bootloader and then being giddy I installed android 5 since I wanted to try it out. From here, I messed up. I tried to root it using the Superboot method. Unfortunately, I didn't realize this was for the 4.4.4 build.
After flashing the image, I was able to get back into the OS, but I wasn't able to install apps or get to the home screen. I could still browse still open chrome windows, but I couldn't get to home. Next, I tried CF Auto Root, as that was built for 5.0. Executed just fine, but when I got back into the phone, I kept having the same problem. Now when I boot, It gets past the moto animations and then sits on the moto logo that looks like water. It just stays there.
If I try to turn off the phone, it just repeats this. If I put it into fastboot mode, it can act in there just fine. So I tried getting into recovery, but when I got back to the android on it's back saying "NO COMMAND.", I tried holding down up and power, just like everyone says. Doing this, though, reboots the phone normally and it goes back to the same problem as it was before!
If anyone has any suggestions, I'd really appreciate it. I'm having a mild breakdown right now
Click to expand...
Click to collapse
Easiest thing to do is to go to:
https://accounts.motorola.com/ssoau...edirect/standalone/bootloader/recovery-images
and log in then find the right link for Moto X Pure Edition and click the "Request Firmware" link. When you get the email giving you access to the link then following the instructions for flashing it via fastboot.
crpalmer said:
Easiest thing to do is to go to:
and log in then find the right link for Moto X Pure Edition and click the "Request Firmware" link. When you get the email giving you access to the link then following the instructions for flashing it via fastboot.
Click to expand...
Click to collapse
Thank you so much for this! I had eventually found a fix through a lot of tinkering, but thank you for replying with the link for the firmware. I was looking everywhere for it!
I had the same issue. I have no idea what I did to cause it. Eventually I found a fix somewhere to fastboot into twrp recovery from the computer, and fix the file system. Then I flashed kitkat and updated from there.
Sent from my Nexus 5 using XDA Free mobile app
Recovery image or fix?
can you guys post your fixes? I am stuck with the same issue and have been waiting for over an hour for Moto to send me the recovery image. Thanks!
Xtchico..look at solartrans guide to get on lollipop. You basically have to downgrade to 4.4.4...then you'll get the 5.0 ota ..then use the tools to unlock..root and install recovery.
That's what worked for me. I was stuck on the water ripple M .
Sent from my XT1095 using XDA Free mobile app
fastercon said:
Xtchico..look at solartrans guide to get on lollipop. You basically have to downgrade to 4.4.4...then you'll get the 5.0 ota ..then use the tools to unlock..root and install recovery.
That's what worked for me. I was stuck on the water ripple M .
Sent from my XT1095 using XDA Free mobile app
Click to expand...
Click to collapse
This is exactly the guide that I used and the fix action which worked for me. Thank you sir for finding it! I'd been trying to find it to give him credit. It works wonders and I haven't had an issue since.
Rooted my phone, loaded my applications and tweaked it to my liking. Now all that's left is to activate it.

[Q] [XT1064] Is it possible to convert XT1064 to GPE (Google Play Edition)?

Hello, can someone help me convert my Moto G 2014 XT1064 (US) to the Google Play Edition?
I bought the Moto G on sale at Amazon a few days ago, then remembered why I had put off purchasing it previously, all of the Motorola bloatware!! No Motorola, I don't need an additional backup service, and I don't want your services constantly running and pinging home, and I'd like to get updates in a reasonable amount of time. My device said it was up to date but was still on KitKat, which was very disappointing.
So far I've unlocked my bootloader (via the official Motorola method) and I did successfully upgrade to Lollipop but it was the Motorola version.
These are the packages that I have downloaded:
Blur_Version.21.11.17.titan_retuaws.retuaws.en.US.zip (the motorola 5.0 update?)
Blur_Version.22.11.6.titan_retuaws.retuaws.en.US.zip (small update for motorola android 5)
GPE_XT1032_KOT49H.M004_CFC.xml.zip (stuck at Google screen with unlock icon, waited 30 minutes)
One issue is that it seems like both of the main sites that host the stock images have been down for a few days:
- http://sbf.droid-developers.org/phone.php?device=36 (DOWN as of 12/12)
- http://motofirmware.com/files/category/38-titan/ (DOWN as of 12/12)
I also used the MotoToolAioV3.1 with the GPE_XT1032_KOT49H ROM which resulted in a bootloop, I'm guessing this is for the 1st gen Moto G?
Right now I'm back on Motorola KitKat version 21.11.17.titan_retuaws.retuaws.en.US.
Is there a way to make my Moto G XT1064 stock GPE or should I look for a custom ROM that or should I try CyanogenMod 11?
One thing to note is that I was running on less that 50% battery when trying to flash GPE_XT1032_KOT49H with MotoToolAIO, could this have been an issue or is this only to prevent the battery from dying?
Thanks for the help guys!
P.S. It was not worth it saving $70 to get the on-sale version at Amazon rather than the Google Play Edition. I've not even been able to find out for sure if you can get the 2014 version with GPE, which makes this even more frustrating.
Also, which versions are compatible with each other or are none of them compatible unless stated? Will the 1st gen ROMs work on the 2nd gen phone?
there is no GPE edition for Moto G 2ND GEN.......... and 1st gen ROMS wont work in our phones.. flashing dem results results in a BOOTLOOP
ak88900 said:
there is no GPE edition for Moto G 2ND GEN.......... and 1st gen ROMS wont work in our phones.. flashing dem results results in a BOOTLOOP
Click to expand...
Click to collapse
Thanks, it's really disappointing that I can't have stock Android on a Moto G 2014 and have it somewhat easy to update. When is that going to change Google, come on, it's been the same ROM -> Bootloop -> flash -> brick -> hours of ADB and mfastboot for 5 or 6 years. Having 20 Motorola services phoning home and alerting me to signin to Motorola constantly is inexcusable, and makes this otherwise great phone a LEMON.
Is there a tool or method to strip out all of the Motorola junkware?
eeeee
derekm_ said:
Thanks, it's really disappointing that I can't have stock Android on a Moto G 2014 and have it somewhat easy to update. When is that going to change Google, come on, it's been the same ROM -> Bootloop -> flash -> brick -> hours of ADB and mfastboot for 5 or 6 years. Having 20 Motorola services phoning home and alerting me to signin to Motorola constantly is inexcusable, and makes this otherwise great phone a LEMON.
Is there a tool or method to strip out all of the Motorola junkware?
Edit: I don't understand, we have root, we have an unlocked bootloader, why can't this phone be 100% converted to a GPE phone? What's the technical limitation that's preventing this?
Click to expand...
Click to collapse
yeah all u gotta do is Root->install Titanium Backup->uninstall all unwanted bloatware
GPE---- well the gpe edition dosnt exist--
ak88900 said:
yeah all u gotta do is Root->install Titanium Backup->uninstall all unwanted bloatware
GPE---- well the gpe edition dosnt exist--
Click to expand...
Click to collapse
Oh, sweet, thank you so much!
It probably seems like a "duh" but this tip should be a sticky!
I never once have read somewhere that the Moto G 2014 doesn't have a Google Play Edition. Eventually I suspected that it didn't but only after an hour of flashing and bootloops.
So this is not the 2014 version? https://play.google.com/store/devices/details/Moto_G_Google_Play_edition_8GB?id=moto_g_8gb&hl=en Is the model number of the GPE phone I just linked to XT1032?
.
derekm_ said:
Oh, sweet, thank you so much!
It probably seems like a "duh" but this tip should be a sticky!
I never once have read somewhere that the Moto G 2014 doesn't have a Google Play Edition. Eventually I suspected that it didn't but only after an hour of flashing and bootloops.
So this is not the 2014 version? https://play.google.com/store/devices/details/Moto_G_Google_Play_edition_8GB?id=moto_g_8gb&hl=en What's the model number of the GPE phone I just linked to?
Click to expand...
Click to collapse
A varient of XT1032
Man you must be dumb if you think you can flash the moto g 2013 gpe rom to the 2nd generation moto g. It's like me trying to flash a GS5 or Note 4 ROM on my GS4. It will never work and results in a softbrick or worse. Also quit being so dramatic. This motorola rom is as close to stock android as you are gonna get from an OEM. If you want to get rid of the unintrusive motorola services just root and remove the unwanted apps with titanium backup.
ImperiousRex89 said:
Man you must be dumb if you think you can flash the moto g 2013 gpe rom to the 2nd generation moto g. It's like me trying to flash a GS5 or Note 4 ROM on my GS4. It will never work and results in a softbrick or worse. Also quit being so dramatic. This motorola rom is as close to stock android as you are gonna get from an OEM. If you want to get rid of the unintrusive motorola services just root and remove the unwanted apps with titanium backup.
Click to expand...
Click to collapse
It's certainly not obvious at first glance that there is not a GPE version of the 2014 version of the Moto G.
What's the technical reason that I can't flash the rom on a different device? Hardware driver support? Config files?
Is it really that difficult for Android to support having multiple drivers available for different hardware? Windows does it just fine. Linux does it.
I can't seem to root the XT1064, most people seem to end up in bootloops when trying to and so did I, so no Titanium Backup at the moment.
This is as close to stock as many manufacturers offer?? That's very disappointing.
derekm_ said:
It's certainly not obvious at first glance that there is not a GPE version of the 2014 version of the Moto G.
What's the technical reason that I can't flash the rom on a different device? Hardware driver support? Config files?
Is it really that difficult for Android to support having multiple drivers available for different hardware? Windows does it just fine. Linux does it.
I can't seem to root the XT1064, most people seem to end up in bootloops when trying to and so did I, so no Titanium Backup at the moment.
This is as close to stock as many manufacturers offer?? That's very disappointing.
Click to expand...
Click to collapse
dude try the root kernel(thanks to @savoca) and BETA-SUPERSU-v2.38.zip(http://forum.xda-developers.com/moto-g-2014/general/twrp-twrp-backup-t2964330) worked for me/
it takes about 10 minutes to boot...........
ak88900 said:
dude try the root kernel(thanks to @savoca) and BETA-SUPERSU-v2.38.zip(http://forum.xda-developers.com/moto-g-2014/general/twrp-twrp-backup-t2964330) worked for me/
it takes about 10 minutes to boot...........
Click to expand...
Click to collapse
Thanks, I'll try that today.
I tried the xt1064_lollipop_boot.img version yesterday with the 2.16, 2.35, 2.38, 2.39 but I might not have waited long enough on some of them (did wait 15+ minutes with 2.16 with no luck).
What screen was it on while booting? Was it ever a completely black screen (with backlight on) for an extended period of time?
What ROM / OS version were you on when you rooted it?
derekm_ said:
Thanks, I'll try that today.
I tried the xt1064_lollipop_boot.img version yesterday with the 2.16, 2.35, 2.38, 2.39 but I might not have waited long enough on some of them (did wait 15+ minutes with 2.16 with no luck).
What screen was it on while booting? Was it ever a completely black screen (with backlight on) for an extended period of time?
What ROM / OS version were you on when you rooted it?
Click to expand...
Click to collapse
i got the bootlogo for over 15mins.. and finally booted up...
i am using XT1068 Dual sim stock lollipop 22.11.16(XT1064 firmware):silly:
ak88900 said:
i got the bootlogo for over 15mins.. and finally booted up...
i am using XT1068 Dual sim stock lollipop 22.11.16(XT1064 firmware):silly:
Click to expand...
Click to collapse
Are you using the stock Lollipop recovery or TWRP?
How do you get into recovery from Lollipop? I've tried all different combinations of power/volume buttons but cannot get past the Broken Android screen.
By "flash SuperSU" does everyone mean using "adb sideload superSU.zip" from recovery?
derekm_ said:
Are you using the stock Lollipop recovery or TWRP?
How do you get into recovery from Lollipop? I've tried all different combinations of power/volume buttons but cannot get past the Broken Android screen.
By "flash SuperSU" does everyone mean using "adb sideload superSU.zip" from recovery?
Click to expand...
Click to collapse
The rom seems to replace the flashed Recovery with the stock..... I flash the recovery every time I want..... :-/
Place the SuperSU.zip(v2.38 beta worked for me). In your INTERNAL memory and boot into recovery(TWRP) flash it..
ak88900 said:
The rom seems to replace the flashed Recovery with the stock one...... I flash the recovery every time I want..... :-/
Place the SuperSU.zip(v2.38 beta worked for me). In your INTERNAL memory and boot into recovery(TWRP) flash it..
Click to expand...
Click to collapse
I pushed SuperSU 2.38 to /data/local/tmp/ because that's the only place that I could write to as far as I know.
I booted into recovery and installed SuperSU then rebooted (I didn't clear any cache manually).
The phone is on the Warning Bootloader Ulocked screen and rebooting. I'll let it sit for about 20 minutes and see if anything good happens. Thanks for the assistance.
Edit: is mine on the wrong screen? You said yours stayed on the "bootlogo", is that the Motorola splash screen or the "Warning Bootloader Unlocked" screen?
Edit: IT WORKED! Thank you!!
Edit: Looks like it's bootlooping after reboot.
derekm_ said:
I pushed SuperSU 2.38 to /data/local/tmp/ because that's the only place that I could write to as far as I know.
I booted into recovery and installed SuperSU then rebooted (I didn't clear any cache manually).
The phone is on the Warning Bootloader Ulocked screen and rebooting. I'll let it sit for about 20 minutes and see if anything good happens. Thanks for the assistance.
Edit: is mine on the wrong screen? You said yours stayed on the "bootlogo", is that the Motorola splash screen or the "Warning Bootloader Unlocked" screen?
Edit: IT WORKED! Thank you!!
Edit: Looks like it's bootlooping after reboot.
Click to expand...
Click to collapse
Yeah it bootloops at every reboot..... But eventually it'll boot up..... Hope someone comesup with a more stable rooting method

Moto X 2014 Moto display freezing after rooting

Since I rooted my Moto X 2014 both on lollipop and marshmallow the Moto display freezes when I swipe down to unlock the screen or swipe up to go straight to the notification. I have to press the power button to unlock the phone. What would the problem be?
Thanks.
MendZik said:
Since I rooted my Moto X 2014 both on lollipop and marshmallow the Moto display freezes when I swipe down to unlock the screen or swipe up to go straight to the notification. I have to press the power button to unlock the phone. What would the problem be?
Thanks.
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Click to collapse
Good day and welcome to XDA-Developers.
Your inquire has been reviewed.
Within moments your thread will be moved to the correct device location within the forum.
There your issues will be addressed by users whom know and understand your device.
Regards,
XDA Assist Team
MendZik said:
Since I rooted my Moto X 2014 both on lollipop and marshmallow the Moto display freezes when I swipe down to unlock the screen or swipe up to go straight to the notification. I have to press the power button to unlock the phone. What would the problem be?
Thanks.
Click to expand...
Click to collapse
Hey. I think maybe what you can do is un-root your phone and root it again with a different program/application. Maybe that will help?
I rooted it with SuperSU do you know of a different way to root the moto x 2nd gen? I tried kingo root and it didn't work.
Thanks
MendZik said:
I rooted it with SuperSU do you know of a different way to root the moto x 2nd gen? I tried kingo root and it didn't work.
Thanks
Click to expand...
Click to collapse
Hello MedZik,
I don't think other root Programme would help as well. Since, this isn't the Problem of root app but rather the Display Firmware upgrade.
I was on 4.4.4 on xt1092, later, I had received official update for 5.0.
Recently, I had rooted my device to downgrade it to 4.4.4, all went good, but I faced moto/active Display issue. Screen randomly started flickering and no active Display.
I followed below steps, request you to try the same and see if it works.
1. Try to wipe out Cache Partition.(You can do it from fastboot menu as well.)
2. Go to the Play store and uninstall moto Display updates(if any).
3. Go to the application and there select moto Display, try Clearing the data. After a while System will Auto detect it and pop will appear to downgrade moto Display Firmware. Hit, uninstall and reboot.
This should fix your Problem.
Keep us posted.:fingers-crossed:

Need help returning to stock my rooted 2013 Moto X 4.4.2

Hi!
Long time no see, haven't touched android in a couple years and could use some help unrooting my Moto X. It is a verizon Moto X (2013), android 4.4.2 rooted with towel pie root.
What do I do? Read through this page but was still confused, and several of the download links weren't available. There is an update available for my phone, what would happen if I accept it while it's rooted? I'm fine to be on 5.1, just want to get the phone working for my friend. I wasn't too familiar with things back when I first rooted it but I am basically back to ground zero in the lingo and know-how
Many thanks!
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