Related
This problem came out of nowhere. I have been using the same ROM for several months (version: 3.29.707.0 WWE) and have not installed anything new to the phone. If I slide the phone shut, it loses it's signal (in an area where I have plenty of bars). When I open the comm manager, turn off the phone service, then turn it back on I get the message saying that my SIM card is missing. When I slide the phone open and repeat the process of opening the Comm Manager and turning off the phone service then back on, everything is fine. Does anyone know if this is a hardware or software problem. I am going to re-flash shortly and see if that changes anything.
EDIT: I have just flashed to NGY Professional v1.2 - M2D Fix. Everything works fine when the device is slid open. As soon as I close the phone, it tells me to insert a SIM card. While the phone is open, I started the SIM manager program, it listed all numbers saved to my card. I then slid the phone closed. It kept the numbers displayed until I exited the program. HELP PLEASE!!!!
Kid gloves / TLC
Orflin, I have had similar trouble with my Tilt, but yours seems a bit more well behaved. In my case, the problem was physical. Your problem seems too perfect to not be software or firmware related. At any rate, perhaps my take will help:
Shortly after receiving my Tilt, my device began to intermittently lose power (resulting in a soft reset) or lose signal upon opening the device. I took it to a retail location and a representative was able to reproduce the issue. She then opened the device VERY slowly while pressing firmly on the action. This steady transition allowed the device to function with nary a hiccup until my replacement unit arrived that did not exhibit this annoying behavior.
I recently re-lived this when I decided to purchase an oversized battery with a custom backplate to replace my scorching hot, aging standard battery. Outside warranty, I needed a solution. I discovered that my new battery was ever-so-slightly slimmer in the dimension that forces terminal contact. I used cardstock to increase contact with the springy posts and cleaned the posts. The device now no longer soft resets, loses signal, or corrupts the display on opening. It seems that the jolt of opening the device can exceed the rate of compliance of the springy posts when extended and that this can lead to unpredictable behavior.
Since your device fails when closed instead of open I suggest the following:
1) Clean the battery terminals and the spring posts
2) Pad the compartment on the side opposing the springy posts to increase the force on the posts
3) Clean the underside of the display panel and the remainder of the sliding area
4) Clean the SIM contacts
5) Check and double check the action of the SIM panel (as well as verify power-loss on opening)
6) Retard the sliding action to the best of your ability
7) Power-on the device in the opposite user interface orientation (while open/while closed)
8) Reproduce the issue under unusual gross orientation (use the device upside-down, screen face down)
9) Use the device in a low humidity environment after desiccation
Wish you the best!
Bad electrical contact either on the SIM connector itself (remove SIM, clean and reinsert), or maybe more likely the connections inside the phone between the screen assembly and main body, the connector might have moved a bit.
same problem
I too have this problem recently. I have tried hard resetting the phone, getting a new sim. I will try all of these including flashing a new rom and report back. If anyone has any other ideas PLEASE help.
my symptoms for the doctors of the Kaiser World:
When my phone is slid open and I reset or turn it on phone works as normal and can make calls, receive messages, ect. When I make a call "open" then close the phone or close the phone then make a call it stays on full service until I press call. I get the error message "operation failed" and then "the SIM card is missing" until I slide it open and reset the phone in wireless manager, where it acts normal again with full service.
EDIT: Flashed ROM no difference, same problems
Took apart my whole phone looking for a culprit and to my surprise have found none. The ribbon cable for the sim card (my best guess) seemed to be in very good condition... I am now OFFICIALLY stumped.
Actually, it really sounds to me that this IS a problem with the ribbon.. My sons tilt stated its problems with the same way (except his would only work while it was open). All it takes is one of the copper wires inside the ribbon to break (even just on the inside). If it only works in one position or the other, it woudl be because the 2 end peices get contact then... the ribbon could ahve gotten caught or pinched or something, and that would do this.... Just my opnion...
Even i started facing the same problem. the phone would loose network connectivity and would take few minutes to catch it back. sometimes it would give me SIM CARD missing error. i had to restart the phone to make the SIM CARD detect, but most of the times it would not detect. on slide opening the screen the SIM CARD would get detected 1 out of 50 times. later i gave the phone for HTC authorized service center over there the technician narrowed down the problem to a damaged flex cable which connects the SIM CARD module to the motherboard. will be getting my TILT back from service tomorrow. . will get back tomorrow with the results...
I have this problem too ... but not just when shut.
It's permanent now.
hey guys.... i had the same problem too... after a couple minutes use the sim would " not be detected.." all i did was took a little sticky note and folded it a couple time to make it the size of the sim card.. then i ripped half of it off... then i opened the sim hatch and slid the paper in between the sim and the little silver bracket that holds the sim in...
it seemed to have put more pressure don on the sim so the contacts touch better i suppose... i did this a month ago and have not had a single little problem since.. might be an easy fix for some of you.. .. hope i heled : )
Update
mukhunthan did you have an update? I am wondering if I should buy a SIM card socket (found it for 50 bucks) or a broken parts tilt off ebay so I also have backup parts but could run into the same problem... Also, if it is not the SIM socket then I would be out 50 bucks. Does anyone have any opinions?
jetblck116 said:
hey guys.... i had the same problem too... after a couple minutes use the sim would " not be detected.." all i did was took a little sticky note and folded it a couple time to make it the size of the sim card.. then i ripped half of it off... then i opened the sim hatch and slid the paper in between the sim and the little silver bracket that holds the sim in...
it seemed to have put more pressure don on the sim so the contacts touch better i suppose... i did this a month ago and have not had a single little problem since.. might be an easy fix for some of you.. .. hope i heled : )
Click to expand...
Click to collapse
same fix worked for me
update:
bought a brand new SIM card socket and replaced. Turned on the phone, and while it seemed promising, the same thing happened. I have officially given up and want to through the phone across the room (lol) Have tried everything now from the paper to cleaning contacts, a new socket, new SIM, checking connections, ect. I guess I will be calling this one problem a failure. Now I have just purchased a used one off Ebay so I can have the busted one for spare parts (LCD, speaker, styli', batteries, housing, ect).
Thank you all for your input
hi....here is the update.. Got my phone back from the service center with a replaced SIM CARD Flex. It is working now perfectly.
I have the same exact problem like everyone else. The sim just shuts down when I slide it shut.
I was able to get a cheap replacement Tilt via CL, but my new replacement has horrible reception compared to my old one.
I checked around on the site, and now it looks like I will have to flash my radio to get a better reception.
If anyone has any tips for a first timer, please PM me.
Thanks!
Gooker1 said:
I have the same exact problem like everyone else. The sim just shuts down when I slide it shut.
I was able to get a cheap replacement Tilt via CL, but my new replacement has horrible reception compared to my old one.
I checked around on the site, and now it looks like I will have to flash my radio to get a better reception.
If anyone has any tips for a first timer, please PM me.
Thanks!
Click to expand...
Click to collapse
Try upgrading the radio . U may use 1.70.09.01 radio. As far my experience it provides decent signal and also better battery life.
Try upgrading the radio . U may use 1.70.09.01 radio. As far my experience it provides decent signal and also better battery life. After upgrading the flex my phone started acting weird, call would get connected and on audio on ear piece. later upgrading the radio solved the issue.....
Same here
I have the same issue with my tilt.
I have disassembled it and found out that the main flex cable is damaged.
I have bought one at ebay and currently waiting for delivery.
People, as the sim card socket and it's flex are not moving parts, there's no chance it being damaged. The problem is in the main flex cable that connects the mobo and LCD unit.
My damaged flex shows about 5 lines that are damaged, they are cut off.
PS with this problem the microSD slot is also unavailable.
The phone lits up upon inserting the SD but it wont show up in storage.
I wish U luck.
But be sure that I'm right
I'm having the same problem as well... I'm going to try the sticky note procedure and really hope it works. I can't afford to spend $50 on a used phone :'(
has anyone come up with something new? ive just had the same problem, and here in mexico i dont think there are any htc centers...so im pretty much depending on u guys! pleeeeeeeeease lol
have any of you tried a new sim in it as i have found that the sim warp slightly with heat from the phone. I had this problem a while back and simply slightly bent the sim flat again and pushed the two metal runners down slightly to make better contact. Worked for me
i have had no problems before, i flashed a couple roms in it before, but in the end, i kept very lightly modded rom very close to OEM rom for the tilt that i got from here. all was well for months and months.. until now.
i noticed that the phone will lose signal. and not detect a sim card anymore. at first i thought it was sim. so i tried it on my other tilt (i have 2) and i determined that its the phone.
if i restart it, it works for about 1 min or less if im lucky.. then i have to to go comm. manager, turn off phone signal, and turn it back on, usually, that does the trick. but now, that wont even work anymore.
the only way to get the sim recognized again is if i slide the phone out, go to comm. manager, turn off phone and turn back on, and LEAVE the phone slided out. once i slide the phone back in, it will not detect the sim. ive tried diff. spl, different roms, and searched before i came back here.
ive had it for over a year, have broken the screen and messed up keyboard by closing hood of my car on it,
but ive fixed it. and that was long ago. maybe this new problem is because of this. if someone had similar problems, let me know what you did. or if anyone can point me into the next direction. i guess ill have to crack it open again.
I had a similiar issue where my phone would turn on ok, then lose signal and then get the no sim card error (dialer screen). What I ended up doing was taking a piece of tape and put it on the back of the sim card then slid it into the holder and locked it. (It was a thick metal tape, if you use scotch tape I recommend using a few pieces). Once I did that I havent had another problem with it. Its a pain to get the sim out of the phone because it ruins the tape but I would rather deal with that than not have my phone work correctly.
Let me know if that works for ya.
Jim
i see. so it seems that your problem was that the sim shifted out of place sometimes... i will try that. hope it works. its so odd that my sim card dissapears when i close my tilt
I just recently had a similar problem and I finally figured out it was a bad contact with the SIM card. you can either use the tape trick, or if you have a steady hand, take a thin object (such as a paper clip or glasses screwdriver) and very gently lift the contacts up underneath of where the sim card goes. they may have been pushed down due to abnormal pressure exerted on the back of your phone, I think that's what happened to mine.
thanks for your help. the sim contact issue was the first thing i suspected, AND tried. i used a needle. i raised the level of each of the 8 contacts making sure the sim will make contact with each pin. but the problem remains.
i will try this again. to double check. i will respond with the results
i tried pushing the pins up a little bit again, i still have the same problem
*but now i have an update, it seems that the sim card stops being detected right before i actually fully slide the phone back in. for examplle, before the slide-in tone is played, and before the screen tilts back.
i already took it apart for a look inside, everything seems fine. and i dnt really know wht to look for.
Hi,
was reading about ur issue, just tought on jumping into the wagon, I suspect it might be the flex cable that connects the sim to the motherboard, if there is such cable, i haven't opened my kaiser yet but my Pioneer car radio has this flex cable issue when the drive is closed the screen turns on and the whole radio but as soon as you press eject (the face will scroll and unveil the cd slot) the radio actually turns off and i have to move the face back to its original position in order to work. At the end I took the flex cable out and 1/4 of it was teared, in the end I had to order a new part
thanks so much for your help. i guess there is nothing left to do but to take it all apart. somewhat blindly. at least i know what to look for. bad cables, contacts... im clueless as to whether it can be a bad grounding issue? or a short. i dnt know. i guess i may be the first one to experience a problem like this on a tilt.
so i will do my best to get this problem resolved. and maybe include some pictures if it is intereting enough
my tilt totally stopped recognizing the sim.. it first happened when i dropped it and had to keep it open to keep contact.. then i was sitting with it open and tilted up, it fell and closed somehow and now the sim isnt there at all... i guess something is disconnected or whatever, im afraid to take it apart, but its either that or a paper weight.
New Sim
I had a similar problem. My sim card would disappear on occasion then one day I woke up and no phone. Just an annoying sim card not installed message. Checked the phone by putting in a known working sim card and it was fine. Called ATT for a new sim card and now my phone is working. Try a new SIM CARD.
For the original poster -- that fact that it works when the keyboard is in one position but not the other indicates that it is likely a bad flex cable.
Agreed
Its most likely the cable. I used a new SIM, the extra pressure trick, cleaned contact, etc on mine yesterday, but the problem remained.
I got a used Tilt from Craigsliist , reusing the SIM and case, and it works great.
i wonder if anyone has bought this item before and if it works? upon research, i think our problem comes from the sim card flex and ribbon:
http://cgi.ebay.com/HTC-TyTN-II-P45...AU_MobilePhoneAccessories?hash=item2a05bd88c4
It definitely comes form that ...but the repair cost is more than the replacement cost..so why bother with repairing it?
Hey, I'm having the same problem, my phone just out of the blue after a year of use says no sim card. My card is fine in other phones, and no cards work in my phone. I tried the pressure thing and cleaning the pins, but no good. My next option will be a hard reset/ wipe the phone and see if that clears the problem. I'm not optimistic after reading the thread. Did any one have luck with one of those Kaiser Flex Sim Card Slot Repair Parts that loller90278 mentioned? If so, I would rather spend $16 to fix a phone that has worked well up till now, rather than spend $100 on an unknown used phone. Still I don't want to bother if it's not going to work.
Thanks
well well...i'm going to have to join this "club" of affected kaiser users
my kaiser just started misbehaving last night. i bought it brand new exactly 1 year and 11 months ago
i took good care of it, barely ever tilted the screen during my almost 2 years of use. the current behavior is that when the keyboard is closed, the sim is hardly ever detected (1 out of 10 times perhaps). when the keyboard is opened, the sim is fairly regularly detected (9 out of 10 times perhaps).
i am not going to bother with investigating the possibility of a software problem because of my observations. given all the threads i've read about this issue, i am convinced my sim flex cable is either loose and/or broken.
anyway, it seems the kaiser's flex cable is just not built to last much longer than 2 years. if i can have it repaired for up to around $50, i'll go for it...if not, HD2 here i come!
ASCIIker said:
well well...i'm going to have to join this "club" of affected kaiser users
my kaiser just started misbehaving last night. i bought it brand new exactly 1 year and 11 months ago
i took good care of it, barely ever tilted the screen during my almost 2 years of use. the current behavior is that when the keyboard is closed, the sim is hardly ever detected (1 out of 10 times perhaps). when the keyboard is opened, the sim is fairly regularly detected (9 out of 10 times perhaps).
i am not going to bother with investigating the possibility of a software problem because of my observations. given all the threads i've read about this issue, i am convinced my sim flex cable is either loose and/or broken.
anyway, it seems the kaiser's flex cable is just not built to last much longer than 2 years. if i can have it repaired for up to around $50, i'll go for it...if not, HD2 here i come!
Click to expand...
Click to collapse
just wanted to follow up on my own post above.
i just got my kaiser back. its been repaired
the dude cannibalized the main flex cable and sim assembly from a tilt and transplanted it into my tytn2. BUT! there has been an interesting side effect...because the tilt does not have a front cam, my guess is that its flex cable is unable to carry the signal of the front cam in the tytn2. so now my front cam is no longer detected. the camera app shows no icon to switch to another camera. the icon is blank!
i figured i could either have a kaiser with sim problems or a working kaiser with no front cam. i chose to keep the flex cable from the tilt because there is no 3G in my region and i hardly ever used the front camera otherwise.
long story short, my kaiser is back in business!
Similar problem !!!
Hello mate, .,. the problem in you case is the connecting ribbon between the keyboard that holds the sim card beneath it and the screen. I recommend u to replace the ribbon that connects. Its around 40 USD and that should do the trick.
Cheers !!!!!
It all started slowly... it would drop my phone signal (and say no sim card) when i would slide it out, and now it doesnt read sim card at all (regardless of if I reboot and its closed or slid out). Anyone know what part might have went bad specifically? (the sim reader or a cable?)
what have you done to fix the problem? This is a very old and covered topic.
it happened to me too, i resolved the situation by inserting a piece of paper on the top of simcard, to make pressure because with time kaiser loses pressure needed to read the card...
Exact same problem i got right now. Signal got weaker and weaker, then it use to just be the signal gets lost when i slid out keyboard, so i was stuck with onscreen keyboard for a while. And now, just yesterday, my tilt wont read the sim at all. I get the "Missing Sim" message. I rebooted, hard reset, tried the spacer of top of the sim card, lifted contacts in sim holder... no help.
I think ive only dropped the phone once semi-hard in the 1 and a half years ive owned it, and that was a while back.
Not sure if i should replace some parts (sim card holder, ribbon cables, etc. not sure what the problem is yet) or just use the money to get a tilt2. haha.
Good luck with yours. I suspect its the sim card holder on mine.
heres a disassemble guide if youd like to check out your phone yourself:
http://mikechannon.net/PDF Manuals/Replacing the LCD on a Kaiser.pdf
So basiclly my g1 doesn't accept any kind of sim card at all. My sim card used to work but now it doesn't. I tried changing sims already like alotta times but still it says "NO SIM CARD" when there is one. Everything works perfectly fine except for the sim card part. My phone isn't rooted. It's pretty stock. Can Anyone help me?! Please!?
Its a common problem that is occuring since a couple of months... Im having the same problem except mine recognize my sim card from time to time and then I loose signal and the sim card problem occurs again... Nobody on the forum know what to do about it so Im clueless about it...
May be hardware, not quite sure. You might want to get another phone.
My friend had this problem after water damage - he got lucky and warranty replaced it. I would guess it's a hardware problem as well, so your best bet is a new phone or see if you still have a warranty.
Yeah it used to happen to mine too but now it doesn't recognize at all. I have no idea what to do. I love my G1...
the answer is, hit T-Mo up on your warranty..... or buy a new phone....
im on G1 number 7 or 8.... T-mo keeps shipping em out under warranty
ESKIMOn00b said:
the answer is, hit T-Mo up on your warranty..... or buy a new phone....
im on G1 number 7 or 8.... T-mo keeps shipping em out under warranty
Click to expand...
Click to collapse
Holy ****, bro.
its the sad truth....
but it has actually been benifical...
T-Mo's warranty policy is that you get another year warranty if the phone is replaced with a NEW phone, and if it's replaced with a Re-Furb then youi get 90 days, or the remainderof your existing warranty
my frist 3 phones were NEW replacements
and after that i got Re-Furbs
i was told this by a T-Mo warranty repair tech, on the Employee line, as i used to sell t-mo at radioshack....
also this was confirmed by checking my warranty expiration date (t-mo MUST provide this date on your request) as it MUCH later than 1 year from my first purchase....
ESKIMOn00b said:
its the sad truth....
but it has actually been benifical...
T-Mo's warranty policy is that you get another year warranty if the phone is replaced with a NEW phone, and if it's replaced with a Re-Furb then youi get 90 days, or the remainderof your existing warranty
my frist 3 phones were NEW replacements
and after that i got Re-Furbs
i was told this by a T-Mo warranty repair tech, on the Employee line, as i used to sell t-mo at radioshack....
also this was confirmed by checking my warranty expiration date (t-mo MUST provide this date on your request) as it MUCH later than 1 year from my first purchase....
Click to expand...
Click to collapse
I see how that could work out... I would just be so pissy having to wait for a new phone over and over. Unless they replace it on spot.
well with the risk of continued thread jacking, T-Mo cross ships replacements, as in you get the newone before you have to resend the old one...
you have 7 days from the date your new phone activates on their network to return the phone, just has to be postmarked by that date (scanned into UPS's system)...
plus if your phone is totally BORKED, you can request a loaner from a local store while you wait the one or 2 days it takes for the replacement to arrive
also at this point i'll probably ***** and moan next time it breaks and try to get a free MT3G slide outta em on my next replacement..... they tried to give me a Dash 3G last time, and i told em to shove it...... (i want a damn HTC android phone, with a keyboard,1Ghz+ preferably, but if its free i'll take the upg to a MT3G Slide, no contract extension ofcourse )
[Q] Same problem, SIM recognition is sketchy
I've recently been having the same problem...
The phone, HTC Dream (EBI1) from Rogers, sometimes recognizes my perfectly functional SIM card, and most other times does not. This has been happening for a while now, and usually a reboot or two would solve the problem, but now it seems like it has finally quit (I've been rebooting/powering off/battery pulling for the last 2 hours, and removing and inserting the SIM card). I've changed ROMs, (well between different versions of CyanogenMod but it worked fine with it before) and nothing.
The strange part is, after rebooting 10 to 30 times and it actually recognizes the SIM card, if the device is left on, it will continue to recognize the card... I live in an area of s*** reception, and frequently go in and out of service, I've enabled disabled 3G, WiFi on/off, and it will still work for days, UNLESS the radio is turned off for whatever reason (Airplane mode, or power off/reboot).
Basically my only hope is to pray to the G1 Gods that it'll recognize my SIM card, and if it does, then do not loose power for any reason...
If anyone has any info what so ever, please let me know.
Also, If anyone knows how to get a log of everything that happens from boot, I'd love to know how.
My phone is the HTC Dream (EBI1) from Rogers, currently running: CyanogenMod 5.0.7 test2
Danger SPL
RA Recovery 1.7.0R
HBOOT-1.33.2005 (DREA21000)
RADIO-3.22.26.17
Possible temporary FIX!
Okay, so as my last post states, my phone will sometimes recognize my SIM card after a bunch of rebooting... I've been rebooting a lot today (3 hours straight almost, with no success) and my battery was getting pretty low, which reminded me that usually when it starts working again is in the morning... weird I know...
I would turn off my phone over night and usually in the morning, within a couple boots, it'll work again, which led me to think, maybe for some reason, when the phone is too warm, it won't boot the radio properly or something strange...
Either way, I put my phone in the freezer for 10 minutes, took it out and booted it, WORKS!!!
Also, the battery was just about out, and the cold shortened it even more, it died, I plugged it in and booted again, STILL WORKS!!!
If anyone else has this "No SIM card" message, even though the SIM is good, try turning it off, sticking it in the freezer for 5-10 minutes and then boot... it's worth a try...
Like I said in the previous post, once it works, don't power down, so next time I run out of battery, I'm going to try putting it in the freezer while it's on to see if it fixes while running...
I know this sounds dumb, but it does make a little sense. I just can't figure out why it will keep working under all conditions as long as it has power to it?!?
slopes said:
Okay, so as my last post states, my phone will sometimes recognize my SIM card after a bunch of rebooting... I've been rebooting a lot today (3 hours straight almost, with no success) and my battery was getting pretty low, which reminded me that usually when it starts working again is in the morning... weird I know...
I would turn off my phone over night and usually in the morning, within a couple boots, it'll work again, which led me to think, maybe for some reason, when the phone is too warm, it won't boot the radio properly or something strange...
Either way, I put my phone in the freezer for 10 minutes, took it out and booted it, WORKS!!!
Also, the battery was just about out, and the cold shortened it even more, it died, I plugged it in and booted again, STILL WORKS!!!
If anyone else has this "No SIM card" message, even though the SIM is good, try turning it off, sticking it in the freezer for 5-10 minutes and then boot... it's worth a try...
Like I said in the previous post, once it works, don't power down, so next time I run out of battery, I'm going to try putting it in the freezer while it's on to see if it fixes while running...
I know this sounds dumb, but it does make a little sense. I just can't figure out why it will keep working under all conditions as long as it has power to it?!?
Click to expand...
Click to collapse
You know this actually sounds like a hardware problem. Or possibly an issue with the sim card. Try going to your local carrier and ask for a new sim card. T-Mobile US charges $20 I believe. I had this issue and a new sim card solved everything. If the new sim card doesn't solve the problem then it's definitely hardware related. And if it's hardware related it MIGHT be why you're getting bad reception. It's a long shot I know but I certainly wouldn't recommend anyone putting their phone in a wet freezer! Anyone that does consider this I suggest placing it in an air tight container to keep it from getting wet. We don't want your leaking quart of vanilla ice cream messing up your phone.
Solved!!
Hi, buddy!
I have a samsung captivate and I was having the same trouble.
I'm brazilian and my sister send me the phone unlocked from US.
It was working for 5 months.
When I changed the SIM it has began asking me for the code(??!). It was programed for not asking PIN code so I got surprised. I typed my code several times until get the phone locked.
I spent more than 2 weeks to find the solution: Galaxy S Unlock, a free program available at the Market. It's necessary to root and install Busy Box (I installed mine with Titanium Backup).
Try something close to this for your device!
I hope this can be usefull!
Mostly just browse these forums, and as you can see, don't post often.
Since about 2 weeks after I got my Nexus 6 directly from Motorola, I've been having intermittent issues with my sim card. It varies wildly in time frame. Longest I've gone without the message popping up, and losing connectivity is about a week and a half. I shut the device down, restart, and it's back. Sometimes it happens as frequently as within the same 5 minutes. As you can guess, I'm highly irritated.
First, I called Verizon and they were nice enough to send out a new nano sim. Popped it in an adapter, activated in Galaxy S3, and into the Nexus. Didn't solve anything, but at least I can rule out a faulty sim card.
Second, called Motorola to ask for a replacement. 5 business days later I call to ask where my phone is and I'm told that they don't have any "like-new" stock and that they don't know when they will. I ask for a refund to buy another phone and they say it will be 4-6 weeks.
Can someone smarter than I tell me if this is for sure a hardware issue? I'm guessing it is, and that it's specific to my device since I literally can't find anything on the web/forums about others having this issue with the N6.
Help is much appreciated, thanks.
Check your apn settings
provide more info, are you stock, custom rom, unlocked, etc.
You may need to try a nuke and repave to start fresh. After a week, something happened to my SIM on a custom rom and the fix is to nuke and repave and that includes userdata.
so back stuff up but only restore what you seriously cant redo, thats working so far for me.
GL
Can you advise what to check in APN's? (Sorry for the dumb question)
I was rooted running stock rom for a week, but unrooted and factory reset when I thought I was returning it to Motorola. Has had issues both ways.
Try hitting the contacts on the sim card with a pencil eraser.
mrbrooks .. i have a nexus 5 and i have this exact same problem .. leads me to believe maybe its software related .. started after lolipop .. havent been able to find a solution yet !
jeetash said:
mrbrooks .. i have a nexus 5 and i have this exact same problem .. leads me to believe maybe its software related .. started after lolipop .. havent been able to find a solution yet !
Click to expand...
Click to collapse
nexus 5 doesnt work on verizon(not fully at least). the op said that he ordered a replacement, which sounds like you should do, as the nexus 5 did have an issue with coming with a bad sim card holder on occasion.
simms22 said:
nexus 5 doesnt work on verizon(not fully at least). the op said that he ordered a replacement, which sounds like you should do, as the nexus 5 did have an issue with coming with a bad sim card holder on occasion.
Click to expand...
Click to collapse
worst part is that it is happening on an Replacement device after i RMAd my first nexus for a power button problem !!
i hope its software related and can be fixed .. because google is now refusing to rma this as im now out of my warranty period !
just to be clear im not on verizon .. im on a gsm carrier and have tried 4-5 different working sims
it latches on to network and works fine for a few hours and then just drops and refuses to catch networ k...
any other ideas ??
can the bad sim card holder be fixed or repaired ??
Did this ever get figured out for any of you? I have the same issue on a Nexus 6. It won't read my AT&T SIM card at all anymore, but knows it's in there. When I put in a Verizon SIM card, it see the card and updates information in the status section, but still says No Sim Card at top of screen. I am currently in the middle of getting a replacement from Motorola, but now I am worried this will happen on my next one too.
Ryououki said:
Did this ever get figured out for any of you? I have the same issue on a Nexus 6. It won't read my AT&T SIM card at all anymore, but knows it's in there. When I put in a Verizon SIM card, it see the card and updates information in the status section, but still says No Sim Card at top of screen. I am currently in the middle of getting a replacement from Motorola, but now I am worried this will happen on my next one too.
Click to expand...
Click to collapse
This just happen to me as well, google knows nothing about it, neither does motorola , they are sending me a replacement hopefully that fixes the issue.
I just got out of the shower and suddenly had the "no sim card" message. Restarted the phone, still nothing.
Removed the sim card. Put it back in... Now I have data again. Wtf?
I just noticed this running chroma. It always happened on boot and always went away. Never seen it stock unlocked rooted and tweaked with things like the Motorola command center, tethering, and such.
I have just got a N6 today and mine seems to be doing this. Have you guys had yours replaced?
Eager to know if i need to send it back or if its software. The sim card works fine in my s5.
EDIT: it looks like I can make it do it. If i type really quick , the vibrations/haptic feedback must make it have a poor contact and it disconnects.
f1ux said:
I have just got a N6 today and mine seems to be doing this. Have you guys had yours replaced?
Eager to know if i need to send it back or if its software. The sim card works fine in my s5.
EDIT: it looks like I can make it do it. If i type really quick , the vibrations/haptic feedback must make it have a poor contact and it disconnects.
Click to expand...
Click to collapse
I am curious, have you guys figured out this issue? I just got a new Nexus 6 that does this intermittently. The phone can read the card, but then every once ina while (about three times a day) it says 'no sim card - emergency calls only'.
I've noticed that banging mine against a hard surface (I do have a case on) seems to fix it for me, as horrible as it sounds... Mine does not fix itself after a reboot.
That said, it hasn't happened to me since I've had marshmallow on here.
In short. I have no idea what's going on.
Sent from my Nexus 6 using Tapatalk
I have had my replacement Nexus 6 for about 9 months and have not had this issue occur on the replacement unit. I'd highly suggest sending it in for replacement if you are still under warranty.
Sent from my Nexus 6 using Tapatalk
Push the SIM tray in really hard!
Push the SIM tray in as hard as you can!!!
I tried every other solution and this worked for me with Nexus 6.
I have same issue No SIM CARD with droid turbo, restart always solve issue, its common problem with Motorola phones, lot pf people are facing this but no solution yet
yeah my shamu after a new sim card did this, took it in, no fix, mytrendyphone service in england claimed they could fix it,, I paid they didnt fix it, kept it two months, sent it back unrepaired.
yes fairly ticked off. wifi only paperweight now.
MrBroox said:
Mostly just browse these forums, and as you can see, don't post often.
Since about 2 weeks after I got my Nexus 6 directly from Motorola, I've been having intermittent issues with my sim card. It varies wildly in time frame. Longest I've gone without the message popping up, and losing connectivity is about a week and a half. I shut the device down, restart, and it's back. Sometimes it happens as frequently as within the same 5 minutes. As you can guess, I'm highly irritated.
First, I called Verizon and they were nice enough to send out a new nano sim. Popped it in an adapter, activated in Galaxy S3, and into the Nexus. Didn't solve anything, but at least I can rule out a faulty sim card.
Second, called Motorola to ask for a replacement. 5 business days later I call to ask where my phone is and I'm told that they don't have any "like-new" stock and that they don't know when they will. I ask for a refund to buy another phone and they say it will be 4-6 weeks.
Can someone smarter than I tell me if this is for sure a hardware issue? I'm guessing it is, and that it's specific to my device since I literally can't find anything on the web/forums about others having this issue with the N6.
Help is much appreciated, thanks.
Click to expand...
Click to collapse
OK first off I had the same issue. intermittent no sim detected. go worse and worse, until did not detect at all...
First I placed a piece of this card stock behind sim and jammed it into the slot. that worked for a bit and the again it started with the same issue.
and became a pain again...
(FYI, I am an electrician by trade)
What I has appeared to fixed it permanently (so far anyway).
All electrical contacts get a corrosion (a patina layer) some more than others from humidity, sweat, dissimilar metal touching, or just cheap metal..
On a hunch I gooped up the sim contact surface with a de-ox compound (De-oxidation) and worked the sim in and out a few time to "clean the contacts (you could use a small long skinny piece of paper board to to it also (I didn't think of it until after) and insert the Sim. So far it has done the trick.
the is many de-ox compound available (home depot or electrical supply)so are blacking and gritty. what I used was ilsco Non- grit De-ox Compound".
I hope this helps as this seem to be a pretty common issue.
As always, Your actual mileage may vary.
---------- Post added at 06:28 PM ---------- Previous post was at 06:01 PM ----------
MrBroox said:
Mostly just browse these forums, and as you can see, don't post often.
Since about 2 weeks after I got my Nexus 6 directly from Motorola, I've been having intermittent issues with my sim card. It varies wildly in time frame. Longest I've gone without the message popping up, and losing connectivity is about a week and a half. I shut the device down, restart, and it's back. Sometimes it happens as frequently as within the same 5 minutes. As you can guess, I'm highly irritated.
First, I called Verizon and they were nice enough to send out a new nano sim. Popped it in an adapter, activated in Galaxy S3, and into the Nexus. Didn't solve anything, but at least I can rule out a faulty sim card.
Second, called Motorola to ask for a replacement. 5 business days later I call to ask where my phone is and I'm told that they don't have any "like-new" stock and that they don't know when they will. I ask for a refund to buy another phone and they say it will be 4-6 weeks.
Can someone smarter than I tell me if this is for sure a hardware issue? I'm guessing it is, and that it's specific to my device since I literally can't find anything on the web/forums about others having this issue with the N6.
Help is much appreciated, thanks.
Click to expand...
Click to collapse
I know this is an old post,.. but I'm answering in hope of helping others that my need the solution
OK first off I had the same issue. intermittent no sim detected. got worse and worse, until did not detect at all...
First I placed a piece of this card stock behind sim and jammed it into the slot. that worked for a bit and the again it started with the same issue.
and became a pain again...
(FYI, I am an electrician by trade)
What I did next had appeared to fixed it permanently (so far anyway).
Many electrical contacts get a corrosion (a patina layer) some more than others from humidity, sweat, dissimilar metals, or just cheap metal..
On a hunch I gooped up the sim card's contact surface with a de-ox compound (De-oxidation) and worked the sim in and out a few time to "clean the contacts" inside the sim slot (you could also use a small long skinny piece of paper board to to it also (I didn't think of it until after) and insert the Sim. So far it has done the trick.
the is many de-ox compound available (home depot or electrical supply)so are blacking and gritty. what I used was ilsco Non- grit De-ox Compound".
The compound will not (should not) damage and the phone, its is for electrical and electronic equipment.
I hope this helps as this seem to be a pretty common issue.
As always, Your actual mileage may vary.
Veronica