Database Develop

Debugging phone connectivity

Hi guys,
I'm still working on figuring out the connectivity issues of my O2X. My problem has been that my data connectivity intermittently drops out, and fails to establish one and move out of WiFi range.
I have completely reset my phone to stock with the latest updates available in Norway. This is baseband 622, and version number 10c. The problem I am consistently having is that whenever I have stayed on one connection type (WiFi or 3G/edge) for any length of time and then switch, the phone fails to establish a connection through the other service. This means that whenever I have been home connected to my WiFi for awhile and move out, mobile data is not established. Similarly, when I get home, it does not automatically connect to my home WiFi network. In both cases the solution is to turn on and off WiFi mobile data (sometimes several times) to re-establish the connection.
If I quickly moved in and out a range of my WiFi, the switches between the two connections without any problems.
This is with everything stock. Is there any point in trying the other basebands? I have tried a few of them already, but without consistently good results.
The alternative solution is to send it in for repair, but they will only tested, figure out that they cannot locate the problem because they do not have the funds stay with the same connection long enough, flash the phone with the latest firmware, and send it back. After repeat this three times, I'm entitled to a refund or a new device, but it means that I will basically be without my phone for around six weeks.
Any and all solutions are greatly appreciated.
Edit: I guess a possible solution is just to use Tasker or something similar to reset mymobile data connection when I leave WiFi, and regularly reset WiFi when on mobile data.

I believe I have the same problem.
The 3G data connection would drop about every 10 minutes.
I got the phone a week ago and it too came with 10c firmware and 0622 baseband.
I believe that this is a hardware problem because I have flashed other firmware + baseband combos and yet this same problem still occurs.
I have sent the phone back for repairs yesterday. I hope that they can fix this problem.

Again, its probably baseband related....
Same for me here
Sent from my LG-P990 using XDA App

After OTA 4.3 update Wii turning on and off

I just did the 4.3 OTA update and my WiFi keeps turning on and off on the phone. It loses connection and reconnects once a minute. Any ideas?

Oxrod said:
I just did the 4.3 OTA update and my WiFi keeps turning on and off on the phone. It loses connection and reconnects once a minute. Any ideas?
Click to expand...
Click to collapse
Took the OTA yesterday and I am not having that happen to me at all.

No issues here.

UPDATE:
Its not just my Wifi. Its the 3G too. All data drops out and connects again about once a minute. Spent an hour on the phone with Sprint. They tried everything including a wipe and hard software reset and still the issue is there. Only thing I can think of is that they snuck in some optimizing software or something. Either way, I now will need to go to a corporate sprint store. Really do not want to replace this phone that I have had for 27 days with a refurb, so any ideas will be welcomed.

Oxrod said:
UPDATE:
Its not just my Wifi. Its the 3G too. All data drops out and connects again about once a minute. Spent an hour on the phone with Sprint. They tried everything including a wipe and hard software reset and still the issue is there. Only thing I can think of is that they snuck in some optimizing software or something. Either way, I now will need to go to a corporate sprint store. Really do not want to replace this phone that I have had for 27 days with a refurb, so any ideas will be welcomed.
Click to expand...
Click to collapse
I was having the same issue, do you live in an area with 4G? I don't and I think it was the cause. I think my phone was 'programmed' to think there was 4G around, but there wasn't. I kept seeing eHRPD under network info. I think it might be a 4.3 bug, bc I went back to Viper and it worked fine. Not really sure, but Amazon replaced my phone and now I'm scared to go back to 4.3 and get plagued with the bug again. I also think the new radio gave me issues, so I downgraded to the original radio also

This happened to me, it was a mixture of a damaged N antenna and bad sprint lte performance. Reverting to a g router fixed the problem for me. You should try a different router. Now fixing your regular signal, that's something you'll have a tough time with. I recommend you go to a sprint store and get a replacement asap though, my suggestion is not a fix, just a temporary measure. Curious, did you try the GPE rom by team nocturne? This issue started once I reverted from the TN GPE rom to stock. I think that rom may have damaged my radio/antenna. It's just a far fetched theory but plausible nonetheless. And a risk I took willingly, but still, I'm just curious to clarify if it was tinkering or sh*tty htc components.

I personally think it is just 4.3. I didn't have any issues with 4.1.2 with my WiFi or connectivity. I've even tested it and my WiFi drops like crazy only on 4.3 but is fine on 4.1.2, so I reverted back and haven't had any issues.

Mouahmong said:
I personally think it is just 4.3. I didn't have any issues with 4.1.2 with my WiFi or connectivity. I've even tested it and my WiFi drops like crazy only on 4.3 but is fine on 4.1.2, so I reverted back and haven't had any issues.
Click to expand...
Click to collapse
I found this just now.. towards the bottom there's a dialer code *#*#4636#*#* if you do that and change to gsm/wcdma/lte (something like that) it resolved my problem with 3G not working. Wifi might be my router

I have looked in the settings and sometimes the power saver will automatically shut 3G of it will not reconnect with a disconnected I switch to LTE / CDMA only have had no issues and also the wifi is meant to do that to conserve battery you should be able to disable the wifi in advance I'm not short just my thoughts
Sent from my HTCONE using xda app-developers app

Idk. In 4.3 all my settings were correct (*#*#4636#*#*) and I turned all battery conservation off and my data (3g and WiFi) would cut out intermittently while I was using it. I've tried that on stock and all other 4.3 ROMs, I think it might just be my phone not liking 4.3, but YMMV. Stuck on 4.1.2 until I get the Note 3.

It's a power save feature if you have enabled Power Saver. Basically if you haven't used the connection in a while it turns it off until the next scheduled update check or your screen turns back on.

I have been having the same exact issue and it is driving me nuts. I have problems at home, work and anywhere else I use Wifi so it is not just one router. I have tried numerous 4.3 roms and was about to roll back to 4.1.2 to see if that fixes it.
Was starting to think that I was crazy, glad I saw this post!

I'd hate to be (just kidding, I love being) the smart alec here, but your post title says "Wii turning on and off." I clicked on this thread wondering how your phone update was turning your Wii on and off.

I'm having the same problem after the update. Wifi turns on n off, so will my 3g/4g while I'm using it. Didn't have this problem before the update so I doubt it's hardware related.
Sent from my HTCONE using XDA Premium 4 mobile app

Same here. I assumed it had something to do with the fact that they're working on lte in my area.

UPDATE:
At work (50 minutes from home) the 3G and Wifi spots I try are working fine. No strobe connection. But at home both Wifi and 3G blink. I know they are working on the antenna near home, so it must be the issue. Have tried shutting off mobile data while on wifi, tried both wifi antennas at home, can't seem to get the strobe effect to go away.

SlimWadey said:
I'd hate to be (just kidding, I love being) the smart alec here, but your post title says "Wii turning on and off." I clicked on this thread wondering how your phone update was turning your Wii on and off.
Click to expand...
Click to collapse
Yes, I messed up typing Wifi. At least with Wii up there get grabs people's attention.

Data and Wifi completely drop, have to do airplane mode to turn it back on

I don't know why, but this is a consistent problem and it's getting annoying. I will only have bars, but no wifi or internet connection. This just randomly happens and I don't know what triggers it.
I have to turn airplane mode on and off to fix the problem. Is there something that is causing this?

http://galaxys5guide.com/samsung-ga...-the-notification-icons-on-samsung-galaxy-s5/
It may help you.

Kael ruch said:
http://galaxys5guide.com/samsung-ga...-the-notification-icons-on-samsung-galaxy-s5/
It may help you.
Click to expand...
Click to collapse
This doesn't really help.
What happens is data and wifi disappear and if I hit wifi it won't turn on. I have to turn airplane mode on and off and it starts working again.
Sent from my SAMSUNG-SM-G900A using XDA Premium HD app

SlimJ87D said:
I don't know why, but this is a consistent problem and it's getting annoying. I will only have bars, but no wifi or internet connection. This just randomly happens and I don't know what triggers it.
I have to turn airplane mode on and off to fix the problem. Is there something that is causing this?
Click to expand...
Click to collapse
I have had the same thing happen,but only once or twice,I chalked it up to my home WiFi threw Comcast ,I've been having major problems with my Comcast modem dropping WiFi or to slow of a connection,think I have to replace the modem just been to lazy,but I have the smart network switch on in my phones wifi settings so I thought maybe from the signals switching so much it froze or something,but yea it did same thing I had no lte or 4G next to my carrier signal,the wifi was not allowing me to turn it on,or scan for networks,wasn't even showing any so I did the same thing hit the airplane toggle and it came back.
SENT FROM DJMOUSES SM-G900A

Sorry i have no others solution for it.

I just posted a thread about the EXACT SAME issue. It only seems to happen overnight, but when I wake up in the morning my wifi has been turned off and my 4G LTE isn't working. When I try and toggle wifi back on it gets stuck and never reconnects/turns on. My solution has been to restart the phone.
I'm thinking since this seems like a rare problem, that this is a device-specific issue. I'm going to try and exchange mine this weekend due to this problem and hopefully get a properly functioning GS5 instead.
SlimJ87D said:
This doesn't really help.
What happens is data and wifi disappear and if I hit wifi it won't turn on. I have to turn airplane mode on and off and it starts working again.
Sent from my SAMSUNG-SM-G900A using XDA Premium HD app
Click to expand...
Click to collapse

Have the same issue (made a post about it already in this forum). Usually happens when there is a large fluctuation in signal. Grocery store where I get no service results in no service when I leave the store as well. Have to cycle airplane mode like you described.
WiFi hasn't done it yet.
Another forum member suggested it may happen if using an older style SIM, which I am (from my S3). I haven't been up to change it yet. What SIM are you guys using?
http://forum.xda-developers.com/showthread.php?t=2744472

I typically have this happen when I'm at home at night, while my phone is plugged in and on wifi. Just disconnects at some point overnight.
I'm using a brand new SIM provided by AT&T when I upgraded in store.
Very strange issue and is random. For instance, it didn't happen overnight last night.
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app

My S5 just started dropping data randomly and causing my battery to drain with almost no usage... I tested using Skype in a good 4G LTE area and will start out with 4 bars and the 4G LTE icon but as soon as I try to initialize a test video call over Skype the signal immediately drops to either no bars at 4G or it will go straight to E!? I haven't had this issue in a long time and it just suddenly started. At first I figured maybe they lost a tower but now this is going on almost a full week. I've got unlimited Data so I know that's not the issue, it has a brand new SIM... I'm going to AT&T and see if they have an answer or if they'll swap it out. Annoying!
Also annoying that sending a simple text will fail... ugh no root and now no data! :what::banghead:
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app

I've had this happen several times, but only at my work. Reception is poor at my office, and the company WiFi requires browser-based login each hour, which I switch to many times a day.
The phone basically stops using all radios EXCEPT bluetooth, showing a circle with a line through it. I've been rebooting the phone to restore connectivity, but will try toggling airplane mode next time. I haven't noted any strange battery drain.
I haven't seen this issue when wifi is disabled.
I didn't notice it locked up a few days ago and drove home where cell reception is very good. The phone didn't recover until I rebooted it.
I have a brand new SIM from ATT and use a Gear 2 (which is greatness, btw)
I've done the following:
1. disabled the damn ATT hotspot app
2. Disabled/enabled the Wifi connection check setting
3. Did a full factory reset
This is getting close to a deal breaker for me.

As an update...
I have this issue basically every work day with the aforementioned environmental variables
Today, I:
Disabled Bluetooth (left the gear at home)
Disabled wireless
Switched radio to 'LTE/GSM/CDMA Auto' with instructions in this thread
The radios haven't locked up and reception is much better.
I'll try leaving WiFi/BT on and use my Gear again next week.

For anyone who is still interested, changing the modem setting seems to have resolved the problem for me. It also improved connectivity in weak areas a good deal.
Unfortunately you must enter the key sequence to toggle the radio each time the phone is restarted.

[Q] Why am seeing network signal strength & Cellular Radios on in Airplane Mode?

So I am using a Nexus 6 on the Latest Tmo build (28E?) of Stock Rom and Stock Kernel Rooted, Encrypted.
Since the update that enabled wifi-calling for the N6 I have taken to setting my phone to airplane mode and turning on Wifi only to save battery since the signal at my house bounces back and forth from LTE to 3G and that murders my battery. Most of the time the signal strength graph shows blank and battery app correctly shows the cellular radios as having no on time. However, after being idle for a while (it would seem) the graph begins to show the signal strength as Red (no signal) and the cellular standby shows up in battery usage with the radios as being on (with no signal) and "active for a few seconds". Toggling airplane mode on and off usually restores them to showing up as off. Other times I never notice and it stays on for a few hours and goes back off on it's own. My main concern is that it seems to be activating the radio on it's own, my minor concern would be that my battery monitor app shows that it's using the battery. What could be causing this? I don't think it's a reporting glitch, because it shows up in both the system battery panel and a 3rd party one. If anyone has any thoughts or could point me towards a tool that could help me figure out what's turning on the radio when it's supposed to be off, please let me know. I've included photos from today showing what I'm talking about, the phone has been in airplane mode the whole time in these photos.
Thanks so much!
Kev

I think your issue is one of the reason why I cannot get Wifi Calling working at all. No matter what I do, my phone is holding onto a cellular network. Still trying to figure this out.

nautec said:
I think your issue is one of the reason why I cannot get Wifi Calling working at all. No matter what I do, my phone is holding onto a cellular network. Still trying to figure this out.
Click to expand...
Click to collapse
The best I can tell, "Android OS" is the only thing that shows any mobile packets sent or received so it's got to be a system thing.

If you have the myT-mobile app installed try uninstalling it I found that app totally screwed with my Nexus 6, turning WiFi on when I had no desire to use it.

stevemw said:
If you have the myT-mobile app installed try uninstalling it I found that app totally screwed with my Nexus 6, turning WiFi on when I had no desire to use it.
Click to expand...
Click to collapse
Unfortunately that's not the fix. I don't have that app installed. Tmo is sending me a new SIM as I am also randomly having Wifi calling drop in and out even while my wifi is connected.
Does anyone know any app that would let me see specifically what app is engaging the mobile radio?

Airplane mode disables all outbound communications however inbound ones are still discoverable.

I can receive calls in airplane mode...
Samg381 said:
Airplane mode disables all outbound communications however inbound ones are still discoverable.
Click to expand...
Click to collapse
... I just joined to see why is my Nexus 6 receiving calls in airplane mode (and Wifi off...). It's a recurrent problem... everytime there's an update I have this issue...

Stock, suddenly no wifi.

(5.1.1) I was on wifi at home. I headed out and have been on mobile data for most of the day. I went for a coffee and my wifi won't work. Tried turning the phone off and airplane mode.
When I click Wifi it says it's on with no networks available. I click More settings and it says Turning Wifi on, but doesn't.
I'd rather not reset the phone, any ideas? Thanks.

yea, reboot your phone.

Aston Martin said:
(5.1.1) I was on wifi at home. I headed out and have been on mobile data for most of the day. I went for a coffee and my wifi won't work. Tried turning the phone off and airplane mode.
When I click Wifi it says it's on with no networks available. I click More settings and it says Turning Wifi on, but doesn't.
Click to expand...
Click to collapse
I had that symptom once, while waiting in a doctor's office. Shutting down and booting back up solved it, but this was a few OTA builds ago (i.e., I'm currently stock, lazy me).
Perhaps delete/forget your current WiFi connections and retry?
- ooofest

ooofest said:
Perhaps delete/forget your current WiFi connections and retry?
- ooofest
Click to expand...
Click to collapse
My connections don't even show up. I'm gonna let the battery run flat and then try... if not, then reset phone.

I let my battery die, my phone turned itself off after about 4% remaining. 10 hours later and when you hit the power button , it shows the low battery warning, but won't turn on.
So, the battery wasn't completely dead. I needed my phone, I plug it in to charge... And WiFi!!!!!!

Just updated to lmy48m... no wifi again. YAY!!! <_<

I'm having this exact problem w/ my WiFi, and I'm now suddenly getting the "!" appearing ever since updating to LMY48M.

i've been having this problem with build LYZ28J & LYZ28K randomly wifi would stop working. i'd reboot my phone and it would work again then it stoped, so i called Tmo got a replacement this time it took a few days and happened again this time i called Google and they called Motorola they had me wipe cache while i was on build LYZ28J and it worked... then i got the LYZ28K update then 3 days later this morning wifi stoped working again. So i figured doing a cache wipe would work again, but it didn't so i backed up everything and booted into recovery and wiped the phone thinking it would work but that did... still shows Wi-Fi toggle off and says turning on Wi-Fi. Called Tmo again they told me to take it to astore anfd get it diagnosed but im going to call google and see whats up. anyone have any luck getting this fixed ?

I'm also having this problem. Stock 5.1.1

Well I get my replacement phone today let's see if this issue happens I'm going to set it up as a new device.

I had the same problem. I've had pretty terrific success disabling Google Connectivity Service, which I think is somehow related to Project Fi. I went into apps, force stop, disable. Since then, I haven't had to reboot my phone. Before that, I was rebooting, toggling airplane mode, etc.
It's not 100% better though. I have had to toggle airplane a few times. But it's been much less frequent than before.

Suddenly happened today, probably the second time ever. No WiFi saved networks, couldn't locate signals, etc.
Rebooted the phone, everything fine again.
Odd.
- wader

I can not connect at all to my work's wifi where I have to enter my AD username and password, just can't connect. It worked mostly fine before Andorid 6.0
It is flaky on regular WPA2 wifi too at home, sometimes have to toggle the wifi or even reboot.
Wifi on the Nexus with Android 6.0 is poor to junk basically.