Database Develop

[Q] AT&T Carrier Unlock Process

I'm going to be travelling to Thailand from the US on Saturday and would like to know if anyone has been successful with calling AT&T and having them give you the carrier unlock code for the Vivid? I'm a long time AT&T wireless customer (since Cingular e.g. 2002ish) and not sure if that helps also?
I just want to be able to have access to data while in Thailand and won't be making any calls so was thinking I could just get a local prepaid sim card to get data the week I'm there. Make sense or is there something else I should do?
All thoughts are welcome!

You can get your Unlock code off of your ATT account. Login to ATT, mouse over "My ATT", then mouse over "Wiress", then click phone/device. The next page it pulls up will be info for your device. You will see a "Unblock Sim" link, click it and it will give you your unlock code and instructions.

Thanks for the info. But where do you enter the puk code. I type it in the dialer and it just dials a number.
* nevermind google does wonders. I need another company's sim to bring up the option.
Sent from my HTC PH39100 using xda premium

That wont allow you to use a different carrier's sim in your Vivid. Its just to unblock your sim if its been locked. To unlock your phone to use on a different carrier you either have to call AT&T or pay to have it done online.

Lutfen said:
You can get your Unlock code off of your ATT account. Login to ATT, mouse over "My ATT", then mouse over "Wiress", then click phone/device. The next page it pulls up will be info for your device. You will see a "Unblock Sim" link, click it and it will give you your unlock code and instructions.
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I need the phone unlocked, not the sim card. I want to use a carrier in Thailand other than AT&T. I guess I'll suck it up and give AT&T a call to see if they're giving unlock codes for the Vivid yet.

Please post your results from the call. I would like to know if you have any success and what needs to be done.

As jayv81 found out through google, you need another company's sim in order to use the unlock code from ATT. Why is that because your phone is sim locked. Whatever sim you get in Thailand will not work until you go through the unlock process. This process should allow your phone to work in Thailand, verify with ATT though. I had an old Nokia 6230 from Cingular days that I used in Turkey with multiple carriers after I unlocked it using this process.

I called AT&T and they won't provide an unlock code because the phone is still "exclusive" to them. Think I may try one of the websites out there to see if they can generate an unlock code for me. Probably worth $5 or so to give it a shot.

This is probably the most reliable place to unlock it but its a bit more expensive. I went to the site and its on special for about $17 right now.
http://www.youtube.com/watch?v=K1Oa2yy_EGE&feature=youtube_gdata_player
Sent from my HTC PH39100 using xda premium

After a bit of digging around I have a few questions/suggestions -
1 - Did you buy the phone off contract, or with a new line or upgrade discount? If you bought the phone off contract at full price, you have some more pull.
2 - I saw a post on another forum where someone had this issue with previous devices, and the front line rep he spoke with assured him this couldn't be done, but then he asked to speak with Int'l Support, and they were able to do it for him in minutes
3 - Also suggested was to speak with a supervisor and request that a case be opened. Once a case is open with the Case Team, they're more likely to provide you with the unlock code
This is not from personal experience, just some suggestions I've found. As always in these situations, it's best to stay calm and collected, while being assertive at the same time. Screaming and yelling at helpless reps get us nowhere..

Just use ebay 5$ quick and essey most use swiftunlocks and are reliable

I just used this $4.00 service and it literally took 9 minutes for the order to be processed and the unlock code to be sent to me.
http://www.ebay.com/itm/UNLOCK-CODE-For-ATT-HTC-Vivid-Not-Found-IMEI-starting-35629804-/320850117920
They have an online process which is fully automated so it makes this a lot faster.
Oh ya, and the code worked fine with my AT&T VIVID. I have a German SIM card for my business travels and once I put it in my phone it asked for the unlock code. I punched it in and VOILA, it gave me a positive response and said it needed to reboot to complete the process. After the reboot the German SIM card was active in the phone.

Usually, you can unlock your phone six months after you bought your phone.
But I'm not very sure for them can let you go earlier or not. or do they have a temper code for you to unlock your phone.
you can try it, but if you have already bought it for six months, you can unlock it without any questions.

[Q] Help! Locked AT&T Moto X without anymore unlock attempts

Hoping for some help here. I'm a true NOVICE who bought a locked AT&T Moto X online. There were problems unlocking it and all attempts to unlock it using a code were used (not exactly my fault but it's a long story lol)
I've done some reading and I'm wondering if using JCase's ROCKMYMOTO method to root the phone using Cydia Impactor will also unlock it from the AT&T carrier?
(fyi I tried to install 'MotoRoot' and 'PwnMyMoto' but both were rejected — I'm assuming because the person I bought it from updated the Camera patch that nullifies the two earlier roots).
Any help would be great.

FooloX said:
Hoping for some help here. I'm a true NOVICE who bought a locked AT&T Moto X online. There were problems unlocking it and all attempts to unlock it using a code were used (not exactly my fault but it's a long story lol)
I've done some reading and I'm wondering if using JCase's ROCKMYMOTO method to root the phone using Cydia Impactor will also unlock it from the AT&T carrier?
(fyi I tried to install 'MotoRoot' and 'PwnMyMoto' but both were rejected — I'm assuming because the person I bought it from updated the Camera patch that nullifies the two earlier roots).
Any help would be great.
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Bootloader unlock or sim unlock? Also, cydia? Isn't that an ios thing?

Pretty sure you are talking about the sim unlock which I know only gives a certain number to tries to get the proper code.
The only thing I can suggest is to plug the phone in so it has power and then let it sit at the code entry screen, with any luck after a number of hours it will again prompt for the code.

Steve-x said:
Pretty sure you are talking about the sim unlock which I know only gives a certain number to tries to get the proper code.
The only thing I can suggest is to plug the phone in so it has power and then let it sit at the code entry screen, with any luck after a number of hours it will again prompt for the code.
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It doesn't bring up the SIM unlock screen anymore even when I insert new SIM cards. It reads my SIM as I can use theSIM toolkit and see my phone# but there is always the 'No Sim Error' icon at the top line of the phone.

okay well I guess there is no solution to it then... too bad I was hoping somebody would've had a suggestion or perhaps even an easy fix.
A heads up, if anyone here is with AT&T and wishes to stay with AT&T for the life of a Moto X I'll be putting a sharp Blue/White with Red accents MOTO X up on EBay pretty soon. It works great except it is apparently now impossible to unlock it to another carrier.
Cheers.

FooloX said:
okay well I guess there is no solution to it then... too bad I was hoping somebody would've had a suggestion or perhaps even an easy fix.
A heads up, if anyone here is with AT&T and wishes to stay with AT&T for the life of a Moto X I'll be putting a sharp Blue/White with Red accents MOTO X up on EBay pretty soon. It works great except it is apparently now impossible to unlock it to another carrier.
Cheers.
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Did you try speaking with AT&T customer care? Surely there has to be a solution to this

Have you tried any of the codes from other Motorola phones that may bring up the unlock screen? I thought most of them still allowed you to unlock but forced you to wait a long time if too many incorrect codes were entered.
One of the codes I found was #073887*
Or leaving the phone phone powered up and turning airplane mode on and off after waiting a long time to see if the unlock screen will come back.
Even if you do root the phone it won't unlock it, the only way is the proper 8 digit code. I have unlocked two of them without a problem but they were Rogers Canada phones which seem easy(and cheap) to get unlock codes for.

anirudh412 said:
Did you try speaking with AT&T customer care? Surely there has to be a solution to this
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I havent talked to AT&T as I bought the phone second-hand off of EBay. Plus I believe unlocking voids the warranty so I don't believe they assist me with it.

Steve-x said:
Have you tried any of the codes from other Motorola phones that may bring up the unlock screen? I thought most of them still allowed you to unlock but forced you to wait a long time if too many incorrect codes were entered.
One of the codes I found was #073887*
Or leaving the phone phone powered up and turning airplane mode on and off after waiting a long time to see if the unlock screen will come back.
Even if you do root the phone it won't unlock it, the only way is the proper 8 digit code. I have unlocked two of them without a problem but they were Rogers Canada phones which seem easy(and cheap) to get unlock codes for.
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Thanks for some good suggestions I hadn't heard or thought of. So far no luck but I'm gonna keep trying.
I found a neat app on Google Play. It's for the Samsung Galaxy series call 'Galaxsim Unlock' and apparently once you download the app it'll do all the unlocking for you — ie. No entering the code yourself. That would seem to bypass my problem. I emailed the developer, 'Spocky', asking if there are plans to have an app like that for the Moto X and/or if he might know a solution to my problem. Fingers crossed!

FooloX said:
I havent talked to AT&T as I bought the phone second-hand off of EBay. Plus I believe unlocking voids the warranty so I don't believe they assist me with it.
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Sim unlocking doesn't void the warranty. They should help if you still have service with them. If not, then don't bother. They don't care if you already switched to another carrier.

FooloX said:
I havent talked to AT&T as I bought the phone second-hand off of EBay. Plus I believe unlocking voids the warranty so I don't believe they assist me with it.
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Lol... Sim unlocking doesn't void warranty. Who told you that? Its worth a shot giving AT&T a call since you don't have many options.
Sent from my XT1053 using Tapatalk

aooga said:
Sim unlocking doesn't void the warranty. They should help if you still have service with them. If not, then don't bother. They don't care if you already switched to another carrier.
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It's not that I switched service from them, it's that I bought the phone second-hand from someone who had AT&T service. It's IMEI is clean though. I reside in Canada so I couldn't get AT&T service as they don't offer service here. I don't think they'll help although I'll probably try to contact them since I have nothing to lose.

I'm starting to suspect that if I was able to put an active AT&T nano SIM in it then I might be able to get the network unlock prompt back by using some of the #codes like ##debug# or #073887*. When I try those with my Bell Mobility SIM it says unable to access network. I think I'll try purchasing a $10 or $20 pay-as-you-go AT&T SIM online and see if it nets me any progress. I don't want to sink too much money into something that might not work but another $10 won't really hurt. Otherwise, I was considering a trip to NYC the weekend after Christmas so I might have another reason to go.

FooloX said:
I'm starting to suspect that if I was able to put an active AT&T nano SIM in it then I might be able to get the network unlock prompt back by using some of the #codes like ##debug# or #073887*. When I try those with my Bell Mobility SIM it says unable to access network. I think I'll try purchasing a $10 or $20 pay-as-you-go AT&T SIM online and see if it nets me any progress. I don't want to sink too much money into something that might not work but another $10 won't really hurt. Otherwise, I was considering a trip to NYC the weekend after Christmas so I might have another reason to go.
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With any luck it will work, who knows what rules Motorola has in place with respect to unlocking the phone.
You probably already know this but if you buy another just grab a Rogers or Fido phone, there is no problem getting the unlock code. The Rogers/Fido version also supports 2600 Mhz LTE which you should have access to. The AT&T phone has the hardware to support 2600 Mhz but the 4.2.2 version has it disabled. The 4.4 leak enabled it but I don't know if the official release left it enabled or disabled it. The Rogers/Fido also allows bootloader unlocking which is great if you want to flash leaks, root etc.
I've been able to pickup both of my Moto X's for great deals on craigslist locally.

Steve-x said:
With any luck it will work, who knows what rules Motorola has in place with respect to unlocking the phone.
You probably already know this but if you buy another just grab a Rogers or Fido phone, there is no problem getting the unlock code. The Rogers/Fido version also supports 2600 Mhz LTE which you should have access to. The AT&T phone has the hardware to support 2600 Mhz but the 4.2.2 version has it disabled. The 4.4 leak enabled it but I don't know if the official release left it enabled or disabled it. The Rogers/Fido also allows bootloader unlocking which is great if you want to flash leaks, root etc.
I've been able to pickup both of my Moto X's for great deals on craigslist locally.
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The only thing ROGERS doesn't have is Moto Maker ...and my 'business', I suppose. I dealt with Rogers for years and finally had enough of their lousy customer service. Honestly, Bell is now getting on my nerves too. I suspect I'll be a Telus client in the next couple years haha

FooloX said:
The only thing ROGERS doesn't have is Moto Maker ...and my 'business', I suppose. I dealt with Rogers for years and finally had enough of their lousy customer service. Honestly, Bell is now getting on my nerves too. I suspect I'll be a Telus client in the next couple years haha
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I hear you there, I've never been a Rogers customer in my life. I was with Telus for 21 years, same account/number. Just recently switched to Koodo because of a very special plan and Telus was not interested in offering anything remotely close to reasonable. Of course Koodo is Telus so I didn't really move much, the joke is on them, I get more service for less money.

FooloX said:
The only thing ROGERS doesn't have is Moto Maker ...and my 'business', I suppose. I dealt with Rogers for years and finally had enough of their lousy customer service. Honestly, Bell is now getting on my nerves too. I suspect I'll be a Telus client in the next couple years haha
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Did you sort your problem out?

anirudh412 said:
Did you sort your problem out?
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No I am still unable to get the 'Network Unlock Code' prompt when I insert the 'foreign' SIM into the Moto X. My last chance will be a trip to Buffalo next weekend where I can try inserting an active AT&T sim (who it's locked to) to confirm it'll still work on AT&T and whether that'll be enough to get the code prompt to come back when I put a Canadian SIM in afterward. Once I at least confirm that it still works on AT&T then I'll sell it to an AT&T customer if I can't get it to work in Canada.

I am having the same issue. Although I have an AT&T SIM and forgien SIMs all active and can't get the prompt to show up.
I purchased a unlock code, put in the foreign SIM, got the prompt. Then put in the code (1 time), it said "invalid code" and disappeared. I cannot get it to show up at all again. Would love it if the #07.... or any worked but so far none I have seen or tried do.

entropy1980 said:
I am having the same issue. Although I have an AT&T SIM and forgien SIMs all active and can't get the prompt to show up.
I purchased a unlock code, put in the foreign SIM, got the prompt. Then put in the code (1 time), it said "invalid code" and disappeared. I cannot get it to show up at all again. Would love it if the #07.... or any worked but so far none I have seen or tried do.
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Hi there, I received a brand new Moto X from Motorola this week. I contacted their customer service and after they verified the SMEI number to confirm the phone was not labelled as lost, stolen or from a delinquent account, they gave me an email that contained a promo code for me to use Moto Maker and customize to the version of my choosing. They also provided me a Fed Ex label to mail in my old Moto X that was not functioning properly : )
I recommend contacting Motorola directly. Thanks.

AT&T SIM Unlock

Is the only way to unlock the AT&T Nexus 6 by inserting another carrier's SIM and entering the unlock code? Or is there a way to bring up a service menu and enter the SIM unlock without another carrier's SIM?
Edit: Thread bumped with more info. See last post.

Anyone?

Cellunlocker.net can do I believe that's the site
Sent from my Nexus 6 using Tapatalk

coldconfession13 said:
Cellunlocker.net can do I believe that's the site
Sent from my Nexus 6 using Tapatalk
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They just give you the unlock code. I've already have that from AT&T, but I don't have another carriers SIM card to prompt the unlock menu.

Pre paid some from another carrier
Sent from my Nexus 6 using Tapatalk

No SIM UNLOCK message on AT&T Nexus 6
I have a Nexus 6 that was on my wife's plan and she haulled ass on me, turning off my phone in the process. it has no sim unlock message but is still blacklisted. Is this the same as SIM LOCK? I've tried to get it to display the sim unlock code, even factory resetting won't produce one. What the !#$% over?
bux

buxtor said:
I have a Nexus 6 that was on my wife's plan and she haulled ass on me, turning off my phone in the process. it has no sim unlock message but is still blacklisted. Is this the same as SIM LOCK? I've tried to get it to display the sim unlock code, even factory resetting won't produce one. What the !#$% over?
bux
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Click to collapse
no. blacklisted and sim locked are two unrelated things. if it gets blacklisted, most likely it wont work on any US carrier(or many international carriers). sim locked means its locked to work only on att(until its paid off, then att unlocks it).

Bumping my old thread here. I got a SIM unlock code from AT&T and attempted entering it 3 times, but each time got a "Network unlock request unsuccessful." You only get 5 attempts before the device is permanently locked to AT&T. I did escalate the issue with them, but it's going to take at least a week to get back to me. I am on CM12.1, does this only work on stock?

RTNDO128 said:
Bumping my old thread here. I got a SIM unlock code from AT&T and attempted entering it 3 times, but each time got a "Network unlock request unsuccessful." You only get 5 attempts before the device is permanently locked to AT&T. I did escalate the issue with them, but it's going to take at least a week to get back to me. I am on CM12.1, does this only work on stock?
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Click to collapse
I was on stock, rooted and the unlock code from AT&T worked fine. I'm no expert, but it's hard for me to understand why it would matter if you were running a custom ROM.
Have you considered taking it into an AT&T store with your unlock code and asking one of their techs for assistance?

cam30era said:
I was on stock, rooted and the unlock code from AT&T worked fine. I'm no expert, but it's hard for me to understand why it would matter if you were running a custom ROM.
Have you considered taking it into an AT&T store with your unlock code and asking one of their techs for assistance?
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Click to collapse
I don't have a lot of time to drop by an AT&T store, so that's why I called them up. The issue has been escalated, so hopefully they can fix whatever they need to on their end. If they can't I'll stop in a store after.

RTNDO128 said:
I don't have a lot of time to drop by an AT&T store, so that's why I called them up. The issue has been escalated, so hopefully they can fix whatever they need to on their end. If they can't I'll stop in a store after.
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Good luck.

They might have gave u a wrong code. I've had that before. See if they can verify the code or try cellunlocker to see if they give u a different code. Make a backup and flash a stock ROM to be safe
Sent from my Nexus 6 using Tapatalk

So, I used up 4 of my 5 unlock attempts on CM before flashing back to stock. IT DID work on stock. I don't know why this makes a difference, but I hope this helps others as well.

How to Sim unlock pixel 4xl t-mobile version is there any option?

can i unlock my pixel 4xl T-mobile version its sim locked from the carrier is there any other option than the official unlock app as its not working

axad83354 said:
can i unlock my pixel 4xl T-mobile version its sim locked from the carrier is there any other option than the official unlock app as its not working
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Is your phone paid off?

Call them that your a developer and you trying too install Android 11

Whom should I call and contact number?

xavier55 said:
Call them that your a developer and you trying too install Android 11
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Click to collapse
This is exactly what i did. phone is now fully unlocked

axad83354 said:
Whom should I call and contact number?
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Your cell phone provider

Called them but that say you should have an active t mobile account for that but my account is closed since I left usa after Corona virus epidemic.

axad83354 said:
Called them but that say you should have an active t mobile account for that but my account is closed since I left usa after Corona virus epidemic.
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No. There is no way to carrier unlock your phone without TMo whitelisting your IMEI and sending an update that unlocks it. USUALLY they won't do that unless you are an established (and active) customer or your phone is fully paid off. If your phone is fully paid off then you should still be able to work something out with them. If not, you are SOL.

HI yes my friend i unlock mine the first month i received from t mobile and im still pay the phone but are sim unlocked and by default bootloader too from here cellunlocker.net in about 7 days ...nice day

v12xke said:
No. There is no way to carrier unlock your phone without TMo whitelisting your IMEI and sending an update that unlocks it. USUALLY they won't do that unless you are an established (and active) customer or your phone is fully paid off. If your phone is fully paid off then you should still be able to work something out with them. If not, you are SOL.
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Facepalm
Mines unlocked & the account of the previous owner is closed but they won't send the unlock code. I use another service provider & the place I bought it from advertised it as being unlocked & lied.

I happen to own both a pixel 4 and a oneplus N10 5g. I was able to unlock my oneplus via a little program someone wrote that removes a bunch of apps via ADB, it worked perfectly the same week I got the phone from Metro. I'm sure someone could look at that little program and figure out what apps need to be disabled and make it work for the pixel. I'm gonna see if it works now without changing anything.

mustangtim49 said:
I happen to own both a pixel 4 and a oneplus N10 5g. I was able to unlock my oneplus via a little program someone wrote that removes a bunch of apps via ADB, it worked perfectly the same week I got the phone from Metro. I'm sure someone could look at that little program and figure out what apps need to be disabled and make it work for the pixel. I'm gonna see if it works now without changing anything.
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Click to collapse
i have oneplus nord n10 5g.now i can't unlock bootloader after updating.what did you do to fix grayed out 'oem unlock' option..please help

T-Mobile variant OEM unlock

I bought a carrier unlocked Pixel 5 from Amazon. Unfortunately, it's a T-Mobile variant, and I can't perform a OEM unlock. I tried calling their customer care, but they're all clueless.
Is there any paid service to which I can turn to to get my device unlocked?
Also, I read forums where guys ask representatives in Twitter/FB messenger to get device unlocked. If this is possible, how do I go about this? Where do I get the representative contact?

Unfortunately all we know of is you will need the unlocked variant.
I don't believe any carrier Pixels(s) 5 are bootloader unlockable.
Sorry.

andybones said:
Unfortunately all we know of is you will need the unlocked variant.
I don't believe any carrier Pixels(s) 5 are bootloader unlockable.
Sorry.
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I'm not sure if this is true, but if you call them or pay off the device, you can get bootloader unlocked. You can try getting it SIM unlocked via T-Mobile app, if it's paid off.

webhook said:
I'm not sure if this is true, but if you call them or pay off the device, you can get bootloader unlocked. You can try getting it SIM unlocked via T-Mobile app, if it's paid off.
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Unfortunately, even if it is paid off, I need to have a T-mobile account (not sure if it is any account of the account by which the device was bought) associated with the mobile for atleast 40 days. No way around that. So unfair though. Even after it being paid off. Anyways, thanks for the answers. Really appreciate it.

joshuaroy873 said:
Unfortunately, even if it is paid off, I need to have a T-mobile account (not sure if it is any account of the account by which the device was bought) associated with the mobile for atleast 40 days. No way around that. So unfair though. Even after it being paid off. Anyways, thanks for the answers. Really appreciate it.
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Have you tried to get in touch with T-Mo about it? I have no experience with this but maybe they can help

xunholyx said:
Have you tried to get in touch with T-Mo about it? I have no experience with this but maybe they can help
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Yup. This is the reply they gave in Twitter and FB both.

Just purchased a "unlocked" device on swappa only to receive a locked at&t pixel 5.
Requested carrier unlock by calling at&t customer service. My vzw Sim card started working after they unlocked but OEM unlock was still greyed out. Applied all pending updates in settings, then OEM unlock became available. Immediately unlocked the bootloader and loaded Los 20.