Related
Having bad battery issues on any froyo even stock. My battery seems to die as soon as I use it.when its off I also lose like 5 percent an hour. I've calibrated the battery used uv kernels and done all I think I can. Anyone know any ways to determine if its a harder problem or something I'm doing.
Maybe you have an app that is either updating constantly (radio is on often ) or preventing the phone from sleeping. You might try looking at partial wake usage in the spare parts app. Or maybe turning on airplane mode to see if that helps the drain. You could always wipe and start fresh. Good luck.
Wiped fresh several times. Same issue.checked partial wake and its good. Now that I notice under battery history sensor usage out says android system and its been on 100 percent of the time.even after I unplug.what could that be? I read somewhere it said google maps had a sensor bug so I un installed it and same issue. Anyone else having this issue? I wonder what app its doing that
Really? Afghanistan? That must SUCKKKK how long you gonna be there for?
I saw a thread the other day, this guy had the same problem. It ended up being a defective phone/battery. He got it fixed with HTC.
Hi all,
I have weird battery issue with my Razr i xt890 and I'd like some help. I have tried googling for information, but there's too much noise and I can't find anything suitable.
I'm asking on this site because I know the people on here are really knowledgeable.
My Razr i (with Jelly Bean) seems to have erratic battery readings. Sometimes it'll drop to 6%, and then go up to 90%, and jump around to points in between. I have even seen it drop to 1% and then go up to 6% (or something like that).
Needless to say, this makes the phone unusable because I don't know when it's on low battery so I can charge it. Furthermore, twice, it has reported low battery and then automatically shut itself down.
I hope someone can help with this, because I'm really stuck. I bought this phone overseas, and I don't really want to send it back overseas for warranty repairs.
So, some history.
Before the issue:
This is a stock Razr i, running Retail GB software. When I bought it, it was running 81.5.31002.Retail.en.GB 4.0.4. I upgraded to 81.5.39001.Retail.en.GB 4.0.4 and it's been running fine until this issue happened. I normally get about 4.5-5.5 days of battery before I recharge the phone.
This is stock software. No root. No bootloader unlock. No custom roms.
The issue:
I charged up my phone yesterday, and unplugged it from the charger at 100% battery. There was a notification that 91.2.29001.Retail.en.GB 4.1.2 was available. I selected 'Later' because I was busy at the time.
A bit later (maybe about an hour?), I went back to the phone and checked for updates, and selected to download the update. After it was downloaded, I noticed the battery was about 95%, and then I proceeded to install.
I figured 95% power should be sufficient to perform an upgrade.
The install took, maybe 10-15 minutes? At first glance, it seemed successful, but when the phone started up again, the battery reading was at 100%.
I distinctly remember thinking 'This is impossible. There's no way it could be 95% before the install, and 100% afterwards'.
I played around with the phone a bit (to try out Jelly Bean), and after a few minutes, the battery reading dropped to 60% or something.
That's when I knew something was wrong.
Since then, the phone battery reading has been erratic. If I plug it into a charger, it takes a few minutes and then shoots up to 100%. Unplug it, and it drops to a low level within minutes, and then goes up and down like a yo-yo. Twice, the phone went to a very low level, and then shut itself off.
I've tried various charging/unplugging cycles, and nothing has worked yet (Although I didn't have the patience to try an 8-hour charging cycle yet).
Please see the attached images to see what I mean.
The graphs are just bizarre.
I also did a factory reset (from the Privacy menu rather than 'recovery') but that didn't help.
At the moment, I haven't tried to root the phone or unlock the bootloader. I am still keeping the option of warranty open.
I can't think of a reason why this is happening. It doesn't seem to be a simple calibration or battery stats issue. I think the battery is working okay (because it was fine before the upgrade), just that the readings are wrong.
The phone is operating okay in all other respects. If I ignore the battery readings and the 'low battery' alerts, the phone continues to work ... except when it shuts itself down.
Another theory could be that ... because I upgraded without plugging the phone in, perhaps there was insufficient power during the upgrade and caused some corruption, and I have a faulty software/firmware? Not sure how I could test that though.
Any ideas, any one? Please?
Possibly related:
[Q] Randomly auto shutdown (battery problem)
http://forum.xda-developers.com/showthread.php?t=2195878
[Q] New phone battery jumping after JB
http://forum.xda-developers.com/showthread.php?t=2198772
MemendF Ranck
Looks like other people have a similar problem too.
Battery Fluctuation and Random Power off after JB
h t t p s:// forums.motorola.com / posts / cd3c7d3210
Jelly bean download issues
Hi, I have had exactly the same problem after downloading jelly bean. It even died when plugged in charging. As I had only had the phone for three weeks, I took it back to the shop, Phones 4 You, and they exchanged it for a new phone and told me not to download jelly bean until they let me know it's safe to do so. They said that it was a software problem. Prior to this the battery life was outstanding and I am very pleased with the phone. Phones 4 You gave me an excellent service.
Fixed!
For future readers ...
Someone on the motorola forums (see second reply on this thread) mentioned a possible solution which was to manually install the Jelly Bean version again. I decided to give this a try.
After some more research, I discovered that it should be possible to manually apply official Motorola (ie. OTA) updates using the stock bootloader (via the bootloader recovery feature). No unlocking, no root needed.
I gave this a try ... downloaded the software (keeping to the same version), placed it on an SD card, went to recovery and selected 'Updated from external card' (or something like that) and followed through ... and it has worked (Although this time I kept the phone connected to a usb cable throughout the upgrade). My battery readings are back to normal again. I didn't lose any data or apps as a result of this 'manual upgrade'.
And I am presumably still under warranty since I didn't root nor unlock the bootloader.
Other readers may consider trying this for themselves, however, I cannot guarantee that it will work for them. I can only say it worked for me.
Some references:
How to enter stock recovery in JB (razr i)
http://forum.xda-developers.com/showthread.php?p=38873652
(Apparently entering into stock recovery differs slightly between ICS and JB.)
The Unofficial Thread of Official OTA Updates
http://forum.xda-developers.com/showthread.php?t=2028814
I used the software package from the first post of this thread, labelled as 81.5.39001-91.2.29001.Retail.en.GB 4.0.4-4.1.2 (even though the filename is Blur_Version.81.5.39001.XT890.Retail.en.GB.zip).
I don't have the phone yet (supposed to get it tonight) but having read quite a bit it seems Moto suggests a factory reset after upgrading to JB in order to sort out battery drain etc. I think I saw it in the battery stats thread in RAZR i general.
I send my Razr I back to Germany (living in The Netherlands myself) yesterday! Had the same problem, only my battery get down to 0% all the time, so the phone shutsdown itself every 1 minute till 1 houre. (I'm from the topic: Auto shutdown (battery problem). I think i get my new one next week on wednesday. Dus the JB software manualy update works for more people?
mo976 said:
I don't have the phone yet (supposed to get it tonight) but having read quite a bit it seems Moto suggests a factory reset after upgrading to JB in order to sort out battery drain etc. I think I saw it in the battery stats thread in RAZR i general.
Click to expand...
Click to collapse
I think the problems described in this thread are relating to strange battery spikes in percentage and not a general drain of battery.
The problem is that everyone seems to be different. Some people report these spikes, some people are reporting high drains (which turning off google now or factory reset seem to fix) and some people (luckily me!) have had no issues at all - just an even faster phone
I did do a factory reset, though not immediately after the first JB upgrade. It didn't help.
I think describing this issue as battery drain or high battery usage is not quite correct. The battery is actually okay*, but the phone's indication of the battery capacity jumps all over the place (and sometimes causing automatic shutdown). I can see how it can be confused with battery drain though, especially if people only observe the reading going down (but didn't see the reading going up).
* At one point, I kept the phone screen on as an attempt to drain the battery. I got about 6 hours screen time (ignoring the intermittent battery low warnings) before I gave up.
Since I now have a phone with JB which is working, my guess is that this bug may not occur in all phones with JB. Instead, it seems to be triggered by something that happens during an upgrade.
OTA to JB on xt890 = battery problems
flashsam said:
I think the problems described in this thread are relating to strange battery spikes in percentage and not a general drain of battery.
The problem is that everyone seems to be different. Some people report these spikes, some people are reporting high drains (which turning off google now or factory reset seem to fix) and some people (luckily me!) have had no issues at all - just an even faster phone
Click to expand...
Click to collapse
i have the same problem. factory reset did not help me and i feel i made a mistake i have choosen this phone.i had motorola mobiles before even bought one to my wife.i know that motorola has a conservative atittude.i thought giving them a last chance now i know it was a mistake
Thanks bengtan.
I was having similar issues and a manual install of JB appears to have solved the issue.
Have you had any luck fixing your phone? I have the same problem since a few weeks ago. Bought a new battery and tried two calibration programs, but the issue persists.
Same here. I am on KK 4.4.2 and have the problem since yesterday. What to do?
Same here, my ROM is cm-11-20160524. After 3 years of usage I thought it's the battery and replaced it with a new one but the issue persists.
This is very odd, I'm here after my dad has the same issue and it looks like I'm the 4th poster to report the issue within 50 days after the thread hadn't any replies for over 3 years! Did any of you recent posters resolve the issue? I had a spare Razr-i and my dad took it to a phone repair shop where they swapped both batteries and the issue was still the same with the other battery, so it seems it's nothing to do with the battery itself for all the posters here so far.
Was there some recent update that spiralled all the phones into the erratic behaviour recently I wonder?
I'm trying to advise my dad what to do:
Try fix the issue on his current phone and keep using relatively old tech phone
Use my spare phone (same type) and keep using relatively old tech phone and try sell old XT890 for parts
Upgrade to brand new phone with latest tech and do him for a few years longer than the XT890 would.
Any feedback appreciated!
The issue flatened a bit now. After 2 weeks of brave usage the phone keeps the charge now normally with rare drops in between. So it's still not on an acceptable level but improved magically. I do not understand the physics of this behavior.
I'm having the same strange behaviour since yesterday!!
battery level drops when pluggin the charger,
after several minutes level is jumping to 100%.
whith unplugged charger, level in general inconsistent jumping up and down...!
could this be SW related? planned obsolescence?
edit: android 4.4.2. systemversion 990.43.74.XT890.Retail.en.EU
I have the same problem following an update to JB I don't even recall authorising
I'm now looking for a copy of the new firmware: 990.43.74.XT890.Retail.en.EU to try to resolve. If anyone knows where it can be found I'd be very grateful if you could point me in the right direction...
Same problem here.
I bought a new battery. No changes.
I than did a complete wipe, unlocked the bootloader and installed CyanogenMod 11 (this one http://forum.xda-developers.com/razr-i/development/rom-unofficial-cyanogenmod-11-t2966855). No changes.
I than completely drained the battery (made sure of it) and left it on the charger over night. Now I don't get those weird spikes, the battery just drains really fast (about an hour an the phone is powering off).
Maybe I try a different ROM, or go back to KitKat
I found this but I dunno how to use it ??
h t t p s : / / forum .xda-developers .com /showpost.php?p=69816145&postcount=39
android 4.4.2. systemversion 990.43.74.XT890.Retail.en.EU
The long awaiting LP is here.
Lets test the battery.Post LP Battery Usage here.
Tapped from my furious Dogo
First day use not impressed by battery life
Sent from my C5503 using XDA Free mobile app
same for me did clean install... with 1 hrs it went from 63 to 19 % ..also the fone was get pretty hot
overnight battery drain 0%
using US fw
Anyone have a problem charging the phone? Apparently I put it to charge and it went from 25 to only 55 in 1.5hrs and the phone got pretty hot. It charges well when its switched off.
Slow Charging
spike.trickster said:
Anyone have a problem charging the phone? Apparently I put it to charge and it went from 25 to only 55 in 1.5hrs and the phone got pretty hot. It charges well when its switched off.
Click to expand...
Click to collapse
It charges very slow.. I used to charge using my laptop USB.. I kept around 2 hours and charge increased only around 20%.. It was fast in Kitkat.
Oh. Im glad im not the only one facing this. Any solution or we may have to wait for a bugfix?
spike.trickster said:
Oh. Im glad im not the only one facing this. Any solution or we may have to wait for a bugfix?
Click to expand...
Click to collapse
I tried with Both USA and TW Firmware.. Even tried after full reset.. Still same issue.. I think we have to wait for bug fix or any work around solution ..
I am using the US version, not rooted everything stock. When I installed I faced very heavy drain, even with a charger the battery was going down. After a few reboots everything is back to normal. Battery life is nearly identical to kitkat.
Attaching the screenshots, I am getting more than 4 hours SOT easily with wifi on all the time.
Sent from my C5502 using XDA Free mobile app
Pretty Impressive Battery life on LP
Battery problem on C5502 (stock 5.0.2 Customized TW fw)
Hey guys,
I think I might have a problem here, I did OTA update over 10.5.1.A.0.283, got 10.6.A.0.454. Everything seems to be working fine, the system is quite smooth, yet battery life is worse than it was!
Cell standby and the OS seem to be consuming way to much battery, my reception isn't perfect, yet I checked in Cell standby and signal loss is at 0%.
I do have STAMINA on, yet according to CPU Spy the phone never goes into Deep Sleep. Isn't that suspicious?
You'll find a few screenshots attached to this post to give you an idea what I'm talking about. I'll try to flash the full rom today and see if it helps, while I'm typing this message FlashTool is creating an FTF file so that I can flash it later. I'll keep you posted.
Also, if anybody needs the FTF file, here's the torrent file link:
http://we.tl/mVuZHD5g2S
dantpe said:
Hey guys,
I think I might have a problem here, I did OTA update over 10.5.1.A.0.283, got 10.6.A.0.454. Everything seems to be working fine, the system is quite smooth, yet battery life is worse than it was!
Cell standby and the OS seem to be consuming way to much battery, my reception isn't perfect, yet I checked in Cell standby and signal loss is at 0%.
I do have STAMINA on, yet according to CPU Spy the phone never goes into Deep Sleep. Isn't that suspicious?
You'll find a few screenshots attached to this post to give you an idea what I'm talking about. I'll try to flash the full rom today and see if it helps, while I'm typing this message FlashTool is creating an FTF file so that I can flash it later. I'll keep you posted.
Also, if anybody needs the FTF file, here's the torrent file link:
http://we.tl/mVuZHD5g2S
Click to expand...
Click to collapse
I have similar problem. For me the biggest consumption comes from google play service and android system. Really annoying...
Sent from my C5503 using XDA Free mobile app
dantpe said:
I do have STAMINA on, yet according to CPU Spy the phone never goes into Deep Sleep. Isn't that suspicious?
Click to expand...
Click to collapse
From my point of view, it totally depends whether you did an OTA update or flash the new ROM. In my case, I have the Deep Sleep state active for a lot of time, and here's the screenshot:
Did you make a factory reset before/after flashing? Most time this helps.
Think the scan location when wifi is off option (in wifi setting) has effect on the google play service.
Also I am testing what exactly that stamina clock option within stamnia setting does. It seems it affects the battery in a not necessarily good way.
This is annoying. Sony includes all these features that are basically rubbish...
Sent from my C5503 using XDA Free mobile app
Hi,
I installed lollipop onto my ZR via the PC Companion a week ago, and I used a clean install (repair). My battery life is very bad compared to kitkat. I don't use my phone often, mostly it is in standby mode with mobile data enabled and stamina mode enabled (I added a few applications to stamina mode white list: gmail, facebook messanger, etc.). With kit-kat I had to charge my phone every 3 day, but now I have to charge it every day!!! this is 3 times worse than kitkat. If I check under power management - battery usage, I see a few apps have several hours of 'mobile radio active' (mostly gmail, chrome).
I have searched for this on internet, it looks like it is an lollipop related issue and not a sony related issue. Lollipop has this issue since 6 months now , and they didn't do anything to fix this (there are tons of forums posts about this on reddit, and on other places). I have the feeling Android is getting worse in every new version, and Google hire the most ****tiest developers of all time. They don't even answer to the thousands of user complaints of this issue. I will never touch an android phone in the future.
krumplib430 said:
Hi,
I installed lollipop onto my ZR via the PC Companion a week ago, and I used a clean install (repair). My battery life is very bad compared to kitkat. I don't use my phone often, mostly it is in standby mode with mobile data enabled and stamina mode enabled (I added a few applications to stamina mode white list: gmail, facebook messanger, etc.). With kit-kat I had to charge my phone every 3 day, but now I have to charge it every day!!! this is 3 times worse than kitkat. If I check under power management - battery usage, I see a few apps have several hours of 'mobile radio active' (mostly gmail, chrome).
I have searched for this on internet, it looks like it is an lollipop related issue and not a sony related issue. Lollipop has this issue since 6 months now , and they didn't do anything to fix this (there are tons of forums posts about this on reddit, and on other places). I have the feeling Android is getting worse in every new version, and Google hire the most ****tiest developers of all time. They don't even answer to the thousands of user complaints of this issue. I will never touch an android phone in the future.
Click to expand...
Click to collapse
I attached battery usage images
Disable the stamina mode actually yields better battery life.
WTF sony.
Sent from my C5503 using XDA Free mobile app
Just got my zr update to LP 2 day ago. For now seem like the battery life worse. Need to factory reset after this hopefully that help .
Did India LP update OTA two days back and was surprised see kit ain't charging fast and also discharging quickly. And the main battery consumption was by Album photo analyser services. .. have disabled it and seen significant difference. .
Hello everyone,
I have been using a Xperia Z1 for around last 6 months and updated to Lollipop 5.1.1 two months ago. Everything was fine until last week when my phone started to get affected by the battery bug.
The phone works fine and the battery gets discharged in leaps. For example, when I use the phone from 100%, it goes down in the usual way, let's say for 1 hour usage it drops up to 90% which is quite normal. But, when lock the screen and keep it idle for sometime and when I take it back, the battery has dropped a leap, usually by 10-15%.
Yesterday, I was using the phone normally and kept it idle for the entire night and battery has been dropped only from 85% to 79% without stamina mode. That's good. However, when I restarted the phone in the morning, the battery suddenly dropped to 18%. :crying:
I tried calibrating the battery, charging/discharging cycles and removing batterystats.bin. But, the issue is still here.
I think my phone has been affected by the famous Xperia battery bug in Lollipop which means that my battery is damaged. But, before replacing the battery is there anything else that I could do to overcome the issue. Any suggestions are greatly appreciated.
+ My phone is rooted on stock 5.1.1 (14.6.A.0.368) with XZDualRecovery and locked bootloader. If I repair the phone with PCC will it cause any harm or bricking since because of the customer recovery?
Claiming warranty is out of option since the phone has been rooted and flashed with custom recovery.
I don't know why people call it a lollipop bug. There will be a time a battery reaches its end of live. That's what has hit you right now. Your descripte symptoms are from a dying battery. I have seen some dying battery's from me or friends. The battery was holding the charge normally and suddenly no more.
Replace it and all should be fine again.
motorazrv3 said:
I don't know why people call it a lollipop bug. There will be a time a battery reaches its end of live. That's what has hit you right now. Your descripte symptoms are from a dying battery. I have seen some dying battery's from me or friends. The battery was holding the charge normally and suddenly no more.
Replace it and all should be fine again.
Click to expand...
Click to collapse
But, can this happen on a phone that is just 7 months old? Thats what makes me to think that this could be a bug.
I have the same issue, but mine drops to 0% and after waiting some time and booting it the percentage is back up. I have my phone for 2 years now, and the problem appeared in Lollipop also.
aquaboy11 said:
I have the same issue, but mine drops to 0% and after waiting some time and booting it the percentage is back up. I have my phone for 2 years now, and the problem appeared in Lollipop also.
Click to expand...
Click to collapse
It's okay for a 2 year old phone as Lithium batteries wear out with time. In my case, it's kinda disappointing...
So, after searching the entire Internet, I can understand that this is a common issue with Xperia Z1 and Z1 compact and replacing the battery seems to be the only possible solution. I searched EBay for a battery but couldn't choose a good quality one. Can someone guide me on this please?
UnlimitedBB said:
So, after searching the entire Internet, I can understand that this is a common issue with Xperia Z1 and Z1 compact and replacing the battery seems to be the only possible solution. I searched EBay for a battery but couldn't choose a good quality one. Can someone guide me on this please?
Click to expand...
Click to collapse
Your battery is definitely dying and it has nothing to do with roms. Get a battery that the seller claims to be OEM. That's your best bet...
optimumpro said:
Your battery is definitely dying and it has nothing to do with roms. Get a battery that the seller claims to be OEM. That's your best bet...
Click to expand...
Click to collapse
Thanks for the tip. So, I searched for an OEM battery and ordered it along with some tools required for the disassembling. I will keep posted once I replace the battery.
UnlimitedBB said:
Thanks for the tip. So, I searched for an OEM battery and ordered it along with some tools required for the disassembling. I will keep posted once I replace the battery.
Click to expand...
Click to collapse
Don't think that it will resolve your problem.
I changed my internal battery about one month ago and when two weeks passed I started to experiment the same bug ? again
It's not only hardware problem, it also software problem, I believe.
D_Vovan_238 said:
Don't think that it will resolve your problem.
I changed my internal battery about one month ago and when two weeks passed I started to experiment the same bug again
It's not only hardware problem, it also software problem, I believe.
Click to expand...
Click to collapse
You are correct becouse I experience som drops in the range of 5-20% in less than a minute and once 30%. All the time while the phone was in standby mode except once where it did it right in my face (10%). My battery status is reported being fine. I also forced shutdown the phone as per the calibration method for non-rooted phones. Though I did notice dalvik cache wasn't rebuilt and so there is no way to have it refreshed manually except system updates which does this.
Anyway I did remove some apps and did some changes and after this I have not had any sudden drop for weeks. Two of the apps where Truecaller and Facebook official app. Will check though if it was a third one to. I believe one of these or both where playing havok. Especially the Facebook app as it takes liberties I find suspicious, is buggy, can crash the kernel (any app that can do that is doing shady work IMO) and had the addition of a "Video Player" service that was running permanently after you launch the FB app once. I instead use Metal for Facebook now. Pretty much same experience, only 10MB RAM used instead of 90MB and no batter y drain either or any other problem. So in short I believe one of these where the culprits and since many use the FB app that might be the one playing badly with Sony Z1 system.
And If you use Adguard also check if there are apps getting high ratio of ads blocked (or analytics data blocked). Might be some dont get proccessed right in the battery system due to it calculating it wrong. Google Frameworks, Google Contacts, Play Services, Mobilestorage Checker and a few more I disabled the ad filtering for. Though this did not change the battery drop problem previously. It only went away when I uninstalled named apps above.
Somewhere earlier this year I started getting a 20% overnight battery drain. On a few nights it didn't drain, but its pretty consistent. I have tried everything listed on this forum..This drain is definitely not caused by any standard settings. I am really hoping somebody with insight into Oreo might have something new I could try. I know xda user Digisteve is going to showup and suggest more things, and that is also not going to work.
Things I've tried.
- using root to disable logd. (saw this as a process in BBS) Still drained.
- Disabling auto-sync of all accounts. Still drained.
- Turning on stamina mode at night. Still drained.
- Removed google play store, google play services framework, and all google aps - and replaced with alternative China app store. - Still drained. Not a play services problem.
- Turning off wifi, all wifi scanning, notifications of wifi networks etc. Still drained.
- Turning off mobile data and wifi - no connectivity at all. Still drained.
- Turned of location in all possible device settings,. Still drained.
- Rooted the device with Janjan method/kernal. Still drained.
- Flashed different regions. Including (Taiwan, my region, Malaysia, Germany, Swiss, HK). Still drained.
- Tried firmware verions , 179 , 205, 235, 270
- Deleting 3rd party apps. Still drained.
- Installing Gsam - checking for consuming apps. No apps listed as cause of the drain.
- Installed greenify. Tried as standard, non-rooted with adb permissions, and fully rooted. Still drained.
- Disabling various packages related to 'carrier services', qualcomm and rcs. Still drained.
- Debloated to the point that the phone had no google apps, no Xperia apps and removed tons of other apps, camera bloat, anon data, etc, all removed. Still drained.
- All built in apps replaced with a 3rd party app, including, sms, contacts, email, keyboard. Still drained.
- Installed Linage OS 15.1 Beta 5. Still drained.
- switched from 3G only to LTE only. both drained equally.. though I have worse single with LTE in my area.
I am hoping there is a better solution than throwing the phone away. Because I am pretty much at that point now. I have spent probably well over 120 hours trying to fix this, and I can't. Its at the point where I need to move on to a new device rather than waste more time.... but there are no small devices on the market now, and also no more classic xperia style devices on the market. Sony does not make the executive, classic 'Xperia' style I fell in love with anymore. I don't do round, heavy, huge phones. Very sad.
UPDATE - AUGUST 14
Now running the latest Customized German 270 firmware.
Still draining 20% per night. Check out the screen shots - clear to see I have almost no apps. No process can be seen as a battery hog in both Gsam and BBS. However Gsam screenshot shows evidence of CPU usage.
UPDATE - SEPTEMBER 13 - FOUND THE PROBLEM
Considering almost nobody had my issue, I assumed my phone must be a dud. Late August I bought a second XZ1 compact. The new phone worked for 1 day, and on the second day drained battery at 15% per night idle drain. Previously I had only tested the sim card by switching 3g,4g and disable mobile data, but never actually removing the sim from the phone. Last 2 nights I replaced my old sim with my gf sim of a different carrier. In the morning I had 99% battery remaining. No Drain!
I then downloaded an app these measures signal strength, and turns out where I sleep at night, there is is less reception. Its not noticeable just looking at the standard signal strength on your home screen, you need to check the more detailed strength in decibel millimps /dbm. I can still get good signal in most areas of my house, but the phone is having to use more power to keep the signal good. I can now reproduce the battery drain on demand. If I sleep with the phone near my bed, I get drain. But if I keep the phone in the living room, no drain. I found that connecting to wifi not a factor, since even if you use wifi for data, the phone was still holding open a connection the the cell tower.
This problem took me months, countless hours, and the expense of buying a completely new phone!!! Now I have 2 XZ1 compacts....arg.... but so happy its solved.
The important point is that if testing sim, good signal, or disabling mobile data, changing 3g 4g isn't enough. Your phone is using more power to maintain good signal.
Thank you to everyone who spend time trying to help me, digestive, proflyer, etc. Thank you guys.
At this point, I think it's highly likely you got yourself a lemon. Since you've already rooted the phone, warranty service is out of the question.
It boils down to two options:
1. Pay for a board replacement.
2. Try your luck with a brand new XZ1C. Buy it online so that you'll get the 7 days return perk (some online stores offer 10 days), keep it wrapped in its original packaging, handle with extreme care, and use it normally for a few days before your return window runs out. If you no longer get drains, congrats, and welcome to the club. If not, accept your fate, return it for a full refund, and give up on the XZ1C - understand that you weren't meant for each other and move on.
I had the same issue. Check this thread. Try that and report back.
https://forum.xda-developers.com/xp...ormal-battery-consumption-wifi-t3740495/page3
I know what you feel. I had this too, but mine went away and I only very rarely have this drain. But mine was always on Wifi. With Wifi off = no drain reported... never.
I investigated it for weeks without coming to a conclusion.
If you can, replace the phone with warranty. Worth a try. Right now in my opinion you have a hardware faulty device.
But i would say to wait for android 9. In my opinion it wont take ages to come. It will much likely come this year.
---------- Post added at 15:52 ---------- Previous post was at 15:45 ----------
Milly7 said:
I had the same issue. Check this thread. Try that and report back.
https://forum.xda-developers.com/xp...ormal-battery-consumption-wifi-t3740495/page3
Click to expand...
Click to collapse
He still has drain even with WIfi Off, so that not the problem.
The only other thing I could suggest is having the battery replaced at a local repair shop. If you got a lemon battery but an otherwise fine phone, that could help.
How about remove your SIM card with wifi on for over night? Do you still experience the drain?
[delete]
Dean F said:
UPDATE - AUGUST 11
ONE WORK AROUND. If I reboot the phone, then unlock it so "android is starting" screen is complete. Then lock the phone, without doing anything else - The battery does not drain overnight. In light of this, what could be the solution? I know an app sounds logical, but I arlready checking my 3rd party apps, and none of them were the probably, an no battery app has ever listed an app as a drain.
Any technical or Dev person go any idea what that symptom points towards?
Click to expand...
Click to collapse
This does indeed sound like an app or a service gets stuck in an awkward way. You indicated in your first post that you use better battery stats, do you mind posting screenshots of the top of the summary, kernel wakelocks and partial wakelocks page (showing keeping awake services) as well as the bottom of the cpu states page (showing deep sleep time) "since unplugged" after a few hours of drain?
I have attached corresponding screenshots here for my xz1c (after more than 24 hours unplugged) as a reference (I have play services enabled and syncing both gmail and contacts and so on, no root though).
Dean F said:
UPDATE - AUGUST 11
ONE WORK AROUND. If I reboot the phone, then unlock it so "android is starting" screen is complete. Then lock the phone, without doing anything else - The battery does not drain overnight. In light of this, what could be the solution? I know an app sounds logical, but I arlready checking my 3rd party apps, and none of them were the probably, an no battery app has ever listed an app as a drain.
Any technical or Dev person go any idea what that symptom points towards?
Click to expand...
Click to collapse
That doesnt make too much sense. Test it for at least one week before coming to conclusions.
Try this and let me know if it works
I had exactly the same issue
What i did (now magicaly works)
I did not have too many time so what I did was simple and I got a cheap replacement phone in the meantime
It seems to be beyond everything we tried
I conected the phone to the pc and did the fix with xperia companion, then I realized that everything was working as soon as I started to install the apps the problem came back, I installed a launcher (nova) and use it, drained the battery útil reach zero and fully charge it, then everything was working... Back to normal... I don't know how the issue was solved but hope it works for you
Sorry about my bad english xD
ergoen said:
This does indeed sound like an app or a service gets stuck in an awkward way. You indicated in your first post that you use better battery stats, do you mind posting screenshots of the top of the summary, kernel wakelocks and partial wakelocks page (showing keeping awake services) as well as the bottom of the cpu states page (showing deep sleep time) "since unplugged" after a few hours of drain?
I have attached corresponding screenshots here for my xz1c (after more than 24 hours unplugged) as a reference (I have play services enabled and syncing both gmail and contacts and so on, no root though).
Click to expand...
Click to collapse
Hi ergoen - thanks for the interest in my problem. Please see all the screenshots attatched, including BBS and Gsam.
Dean F said:
Please see all the screenshots attatched,
Click to expand...
Click to collapse
The screenshots from BBS look pretty normal, the GSMBattery shots show issues with Google Play Services, so I'm guessing they were taken at different times. But there's nothing jumps out of the stats that looks out of the ordinary. Have you run the phone in safe mode overnight to see if you get the same drain? I think you may just have a duff battery, no one else has reported this sort of power loss before.
$40 down the repair shop to get a new battery is going to be a whole lot cheaper than a new phone.
Elmcor said:
I installed a launcher (nova) and use it,
Click to expand...
Click to collapse
I have read somewhere else that Sony's Home is very thirsty with power, I will give your suggestion a go
Didgesteve said:
The screenshots from BBS look pretty normal, the GSMBattery shots show issues with Google Play Services, so I'm guessing they were taken at different times. But there's nothing jumps out of the stats that looks out of the ordinary. Have you run the phone in safe mode overnight to see if you get the same drain? I think you may just have a duff battery, no one else has reported this sort of power loss before.
$40 down the repair shop to get a new battery is going to be a whole lot cheaper than a new phone.
I have read somewhere else that Sony's Home is very thirsty with power, I will give your suggestion a go
Click to expand...
Click to collapse
Thanks didgetsteve. your probably right.... The GSAM and BBS stats were taken right after each other, maybe a gap of 2 mins. Play Services wasnt the issue though, as I tried my phone google free, and it still drained.
Dean F said:
Thanks didgetsteve. your probably right.... The GSAM and BBS stats were taken right after each other, maybe a gap of 2 mins. Play Services wasnt the issue though, as I tried my phone google free, and it still drained.
Click to expand...
Click to collapse
I agree with didgesteve, nothing jumps out by just looking at bbs (I am not familiar with gsam, so I cannot comment so much on that).
Before replacing the battery, I would probably make sure that it is not radio/network related. I have noticed that my phone draws significantly different amount of battery (in deep sleep mode) depending on the mobile network. This is mostly independent on whether mobile data is on or off.
Could you turn on airplane mode for an hour or two and verify that it is not the radio chip that is causing your drain? (If that is the cause, I am not sure if you can do anything about it apart from switching carriers or experimenting with 2g/3g/4g settings, but it might be worth knowing)
ergoen said:
I agree with didgesteve, nothing jumps out by just looking at bbs (I am not familiar with gsam, so I cannot comment so much on that).
Before replacing the battery, I would probably make sure that it is not radio/network related. I have noticed that my phone draws significantly different amount of battery (in deep sleep mode) depending on the mobile network. This is mostly independent on whether mobile data is on or off.
Could you turn on airplane mode for an hour or two and verify that it is not the radio chip that is causing your drain? (If that is the cause, I am not sure if you can do anything about it apart from switching carriers or experimenting with 2g/3g/4g settings, but it might be worth knowing)
Click to expand...
Click to collapse
Didgesteve said:
The screenshots from BBS look pretty normal, the GSMBattery shots show issues with Google Play Services, so I'm guessing they were taken at different times. But there's nothing jumps out of the stats that looks out of the ordinary. Have you run the phone in safe mode overnight to see if you get the same drain? I think you may just have a duff battery, no one else has reported this sort of power loss before.
$40 down the repair shop to get a new battery is going to be a whole lot cheaper than a new phone.
I have read somewhere else that Sony's Home is very thirsty with power, I will give your suggestion a go
Click to expand...
Click to collapse
I also had the drain that Dean has. But mine wasnt so agressive, I mean, some days it was there draining 30% battery over my sleep time (8hrs) and sometime it just behaved normally draining max 3% over sleep time. But still from time to time the drain come back wich is annoying as I cant let my phone with 30% battery left when im going to sleep, afraid the battery will be dead and the alarm wont wacke me up lol.
On my extensive tests, the drain only happened with wifi, but even deactivating all wifi related process (backups, syncs etc) the drain was sometimes there. Wifi wasnt the culprit with Dean, but on my tests: Wifi On = Sometimes big drain , Wifi Off = never drain.
I never managed to find the culprit of this damn drain and Im a software tester. Gsam did not show anything unusual at all. It was like Deans screenshot.
We discussed about this issue a lot here (https://forum.xda-developers.com/xperia-xz1-compact/help/battery-life-bit-odd-t3688342/page8) but till this day we dont know whats triggering it.
Im curious how the phone will behave on this issue with android P.
@ergoen @Didgesteve . Can you guys comment on my 4th screen shot, the one where you can see the CPU usage. Does anything strike you as odd in that pic? TThe CPU util looks high... it is normal?
i dont see nothing odd there
Dean F said:
@ergoen @Didgesteve . Can you guys comment on my 4th screen shot, the one where you can see the CPU usage. Does anything strike you as odd in that pic? TThe CPU util looks high... it is normal?
Click to expand...
Click to collapse
I'm sorry, but I don't think I have the knowledge to judge that. I would expect CPU usage to be low in deep sleep mode, but since the CPU is mostly sleeping, I guess any requested usage will queue up in a way that might look odd, so what you are seeing might be normal (but again, I don't actually know). I also believe that CPU power consumption is mostly related to the frequency state it is in, so deep sleep should mean low consumption (independent on cpu util %).
As I indicated in my previous post, I would sooner blame the radio chip or the battery than the CPU given your BBS screenshots.
mi drain came back today... some days its there and some days its not...
what a fvcking piece of sh1t is this phone... im done with the all tests. time to try samsung.
profyler said:
mi drain came back today... some days its there and some days its not...
what a fvcking piece of sh1t is this phone... im done with the all tests. time to try samsung.
Click to expand...
Click to collapse
Bro, Samsung is even worse when it comes to battery drain. Check out linus tech tips vid from a few days ago https://www.youtube.com/watch?v=n46s_iF_IV4&t=324s
My wifes side of the family all have Samsungs.... they are totally ****. The OS is bloated, ugly, laggy despite monster specs huge ram, snap 845, and battery nightmares on brand new phones exactly like in Linus's video. And there is a stupid "BIXBY BUTTON" on the phone which is a total nightmare. if your with Samsung, BIXBY will the with you, following you forever.
In other news, I replaced my Taiwan XZ1 compact with an Australian XZ1 Compact, and my drain is gone. I drained 2% last night.
There are so many build differences with the Taiwan and Australian build of the phone. Bigger microphone holes, slightly different proximity sensor design, and the plastic back is a rough matt black/gray in the AU versions, the TW version was a smoother shiny midnight black with a silver sparkle in the sun. The biggest difference was of course the battery drain.