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I've had the Captivate for about a week now and has powered off about 4-5 times for seemingly no reason. Each time it has happened has been when the device was idle/locked. Battery level has not been the culprit, as my charge level has been nowhere near low when it has happened. I've been missing phone calls because my phone has just shut off.
Has anyone else experienced this or do I just have a bad phone? Between this and the GPS issues I'm really starting to think about taking it back. Shame though because I love the screen!
i unroooted did a factory reset and everything im just getting a replacement so yeah
Haven't experienced that. Are you running an app killer or something?
I had the same problem. Last night and this morning it would go to sleep and I was unable to wake it up. Had to pull the battery and then it powered up. I had "setcpu" on it and I have since removed it. It hasn't shut off since. We will see if it holds up.
Citznfish said:
Haven't experienced that. Are you running an app killer or something?
Click to expand...
Click to collapse
I have Advanced Task Killer Free, but I do not have the 'Auto Kill' enabled. So it only kills apps when I run it.
Had the same issue like 5 days ago without a task killer or SetCPU. Not sure what it was, but hasn't happened since.
Try a full restore, and make sure it's not an app that is making your phone crash. If not AT&T has a 30 day return policy in store. They may want to do the restore, and have you try it for a few days. Just let them know you tried that already. If you take it back and have them check it out, if they can't fix it, they'll replace it.
I just replaced my phone due to battery issues, never had a reboot.
This morning I was listening to pandora at the gym and it just rebooted on me. Then again I never use pandora, but slacker was having issues this morning.
I will wait for it to happen again before I take action
I have pandora installed as well, but it's never happened while the player was running. I'm keeping an eye on the task killer and pandora, but so far it hasn't shut down yet.
Any gurus know if there is a shutdown/crash log anywhere to view?
My Captivate has shut off twice, ONLY when Pandora was running and it was plugged into the car charger. When I run with Pandora running, it hasn't shut off. I think it's a Pandora problem.
Ok, mine just crashed three times in a row. Two of the times I was changing the wallpaper. The third time, well I dunno. I've removed the Pandora and ESPN Score Center widgets to see if that has any effect.
I'm going to load the stock ROM when I get home to see if it is truly a hardware or software issue.
I'm almost positive it has to do with setcpu.. I was setting up my friends captivate and it was doing that to several times. When i restarted and checked setcpu just on a whim, the settings were all wacked out from what i had set.. the max was all the way to the left (lowest clock speed) and the min was also set all the way to the left.. when i slid the sliders the availible min/max values suddenly changed to 1000000 for both of them..
So im thinking setcpu is not getting along with some of the captivates..
I don't have setcpu installed. I haven't even rooted my phone yet. I only have a very small number of applications installed. Here's the list:
Advanced Task Killer Free
AppBrain App Market
Barcode Scanner
Facebook
Foursquare
Goggles
Google Sky Map
Google Voice
Pandora
ScoreCenter
Shazam
Alright, I did a complete wipe, restored the factory ROM, and haven't installed any apps and it's still happening. Guess I'm taking it back. Hope they're not a pain in the ass about exchanging it.
Its not SetCPU. The reason is the battery door is loose and not clicked in properly. When you place the battery door in push on the bottom part when you close the slider.
After that, no troubles. I ran into the same problem.
Game hero of sparta made my phone wack out.. even paid the 5 for it.... darn
Try to remove Advanced Task Killer Free. Once I did it on my phone the problem went away.
spyz88 said:
Its not SetCPU. The reason is the battery door is loose and not clicked in properly. When you place the battery door in push on the bottom part when you close the slider.
After that, no troubles. I ran into the same problem.
Click to expand...
Click to collapse
As far as I can tell, the cover is on correctly. The two clips are underneath the bottom slider so I don't think this is the issue.
dirtblade said:
Try to remove Advanced Task Killer Free. Once I did it on my phone the problem went away.
Click to expand...
Click to collapse
Again, Stock ROM with no third party apps installed and it's still happening. I'm lead to believe it's a hardware issue.
zorphnog said:
As far as I can tell, the cover is on correctly. The two clips are underneath the bottom slider so I don't think this is the issue.
Click to expand...
Click to collapse
Push harder. Trust me on this one.
I have no idea what's going on, but I tried accessing Google Play on my Note just now, only to find out that it has been uninstalled!? Before anyone asks...No, I did not install/uninstall anything from the last time I accessed Google Play (which was earlier today). All I know is that the app updated itself automatically the other day, and everything seemed fine. But now, it has somehow uninstalled itself automatically. WTF???
Am I nuts (could be a possibility ), or has this happened to anyone else too?? The weird part is that the 'Google Play' icon is still on my home screen, but when I press the application button in the bottom right corner, it's not there.
EDIT: I just rebooted my Note, and now the icon is gone in both places.
EDIT #2: This is flat out strange...the 'Play Books' app was still working, so I opened it up and pressed the icon to access Google Play. There was a long wait, but lo and behold, Google Play eventually opened up as mysteriously as it had disappeared! Very, very weird...
I don't know how in the world this happened (or why), but since the app has come back, I guess the problem pretty much solved itself. I'd delete this thread if I could, but since I can't I apologize for wasting everybody's time.
I noted something similar on another thread. I think the rollout was badly designed and poorly executed. Both my Note and my tablet had almost the same things as you describe, but in different ways on each, with no explanations.
Same here too. Just because the name is ****ty doesn't mean the rollout has to be too.
Sent from my GT-N7000 using xda premium
Hey all,
I was wondering if any of you have seen the heart rate and pedometer stop working all together. I have not rooted, rom'ed or done anything to this watch yet.
I have also tried reseting the device, powering it down and attempting the reading with both the google fit app and samsung heart rate app. Neither work and neither will turn on the green light that indicates the heart rate monitor is working.
Any ideas? I also have been having problems, like others, with random disconnecting and ok google commands failing to work.
Thanks.
Same problem with pedometer. Not rooted or ROM.
Help?
Rachael
Went out for a jog after 30mins said I did 149Steps
Guess I need to pick up the pace?
I restarted the Fit app, and it looks like it started counted again.
AstroDigital said:
Went out for a jog after 30mins said I did 149Steps
Guess I need to pick up the pace?
I restarted the Fit app, and it looks like it started counted again.
Click to expand...
Click to collapse
How did you restart the fit app?
ritkit said:
How did you restart the fit app?
Click to expand...
Click to collapse
You can say "start fit", or navigate to the start menu select the fit icon manually
Yes, yesterday I realised that despite running around after people at work all day I had actually managed 0 steps. Today has had a similar work load and once again I seem to have been floating serenely around the department.
I get two sets of data for step count the Note 3 says 10k
Run "Fit" it tells me 7000 steps?
The step count on the Gear Live just started acting up.
For those having issues with the step counter did you guys use facer or something similar and add the step count? I noticed mine acted up after I added it to face. Nothing short of reseting the watch would fix it either
hungmung said:
For those having issues with the step counter did you guys use facer or something similar and add the step count? I noticed mine acted up after I added it to face. Nothing short of reseting the watch would fix it either
Click to expand...
Click to collapse
I'm using facer, but not to display the step count, only the time & date.
Having the same issue, where steps count stays at 0, and heart rate monitor doesnt even light up. I tried resetting the device, then tried to use HRM before any apps are installed, but still no luck.
I think it started after installing a watchface (devops time). But the problem is still there after factory reset, so I dont think its the app's problem.
Still looking for solution..
Answer for those who are looking at this issue..
Just turn off your watch and wait a few seconds, then turn it back on. (restart doesn't work)
http://forum.xda-developers.com/gear-live/help/heart-rate-sensor-stopped-t2818335
All the sensors are alive now. Pedometer, accelerometer, HRM, compass.
I feel both stupid and relieved now.
heh I had this issue today was about to return the watch.. reset it, restarted it nothing worked then saw this and realized I never fully powered it off. Thanks!
GPe HTC One M8
With a GPe HTC One M8 (KitKat, stock) and a Samsung Gear Live, I found that my step counter stopped working when I installed Google Fit. Lots of tricks (including uninstalling 3rd party watch faces and powering off) didn't work. Uninstalling the Google Fit app fixed my problem.
Was very annoyed to find this on the Google Fit Help - Fit isn't tracking activities correctly: If you have an HTC One M8, your phone may be incompatible with Fit.
Can't tell from the help page if this is referring to the step counting built in to the M8 or something more fundamental to the Google Fit app.
For those experiencing lost steps with Google fit, there is an issue if you ate taking steps with the watch while the phone isn't moving. In any instance where the watch and phone step counts disagree the phone takes precedence.
Cysec said:
For those experiencing lost steps with Google fit, there is an issue if you ate taking steps with the watch while the phone isn't moving. In any instance where the watch and phone step counts disagree the phone takes precedence.
Click to expand...
Click to collapse
Do you know if they are going to fix this? This has not always been the case. It used to sync with my watch and grab those steps. Why the other way around?
I'm about to receive my third warranty replacement for the numerous problems I had with my Note4. Most of the problems are fixable (camera, GPS, etc), but one problem is bad and I don't see a simple solution.
Something seems to be intermittently stealing the focus from my app (I believe). So, if I'm watching YouTube, it randomly pauses because it thinks I've switched apps. If I'm recording video, it randomly stops, because it thinks I've switched apps. If I'm playing a video game, it pauses while I'm playing until 'I return'. If I go to the app-switcher, sometimes it closes randomly before I select which running app to switch to.
I actually bought a new SD card (64GB wasn't really doing it for me, anymore, anyways) but the problem persists. The phone does seem better behaved before all my apps repopulate (although there's not much to do on the phone before the apps are back), so I suspect it's an app, but I haven't heard anything about this sort of problem on any website or forum.
Lastly, the problem may have started around the time of the StageFright patch in August, but a lot of apps also updated around that time.
I'm stock 5.0.1 without root (maybe in the future), although I always disable T-Mobile bloatware like DT_Ignite. Any help or suggestions are appreciated. Thanks in advance.
anyadike said:
I'm about to receive my third warranty replacement for the numerous problems I had with my Note4. Most of the problems are fixable (camera, GPS, etc), but one problem is bad and I don't see a simple solution.
Something seems to be intermittently stealing the focus from my app (I believe). So, if I'm watching YouTube, it randomly pauses because it thinks I've switched apps. If I'm recording video, it randomly stops, because it thinks I've switched apps. If I'm playing a video game, it pauses while I'm playing until 'I return'. If I go to the app-switcher, sometimes it closes randomly before I select which running app to switch to.
I actually bought a new SD card (64GB wasn't really doing it for me, anymore, anyways) but the problem persists. The phone does seem better behaved before all my apps repopulate (although there's not much to do on the phone before the apps are back), so I suspect it's an app, but I haven't heard anything about this sort of problem on any website or forum.
Lastly, the problem may have started around the time of the StageFright patch in August, but a lot of apps also updated around that time.
I'm stock 5.0.1 without root (maybe in the future), although I always disable T-Mobile bloatware like DT_Ignite. Any help or suggestions are appreciated. Thanks in advance.
Click to expand...
Click to collapse
Just a shot in the dark: go to Settings, Display, and make sure Smart Stay is unchecked.
Parnelli98 said:
Just a shot in the dark: go to Settings, Display, and make sure Smart Stay is unchecked.
Click to expand...
Click to collapse
Thanks - And sorry for the late reply (I don't remember getting a notification about a reply). I'll try your suggestion if the problem comes back.
It appears to be a problem with the Samsung Techwin app for their video cameras. For others, the app would just randomly pop-up during phone use, making the problem easier to diagnose. For me, it would just steal focus.
I uninstalled the app & things are back to normal.
anyadike said:
Thanks - And sorry for the late reply (I don't remember getting a notification about a reply). I'll try your suggestion if the problem comes back.
It appears to be a problem with the Samsung Techwin app for their video cameras. For others, the app would just randomly pop-up during phone use, making the problem easier to diagnose. For me, it would just steal focus.
I uninstalled the app & things are back to normal.
Click to expand...
Click to collapse
Very cool you found what was giving the problem. I'll remember this fix as well, another tool in the toolbox!
Google Photos VERY Slow On Pixel 4 XL 0 Replies 0 Upvotes
I’ve been having some poor performance out of my Pixel 4XL and Google Photos and I am not sure what is causing it.
There are several things going on…
· When taking a photo, there is a significant delay before you can see it in Google Photos.
· If I take a photo, the “processing” of it can take 10-30 seconds, more so on portrait mode and it will produce a black screen fore as many or longer seconds.
· If I take a screenshot and immediately try to open, it again, 10-30 second delay.
· Editing a photo or screen shot produces the same 10-30 delay.
· Bulk deleting photos can take a long time and leave little placeholders for the photos.
· Sometimes just going into Google Photos, it can leave placeholders for several moments of time.
Troubleshooting So Far
· Cleared cache and data.
o This resulted in taking Google Photos hours to recache my photos in the app.
· Safe Mode
o Loaded safe mode and cleared cache and data and then rebooted.
o Still took hours to recached.
o Performance improved for a while but then poor performance returned.
· Factory Reset
o Factory reset provided short term relief but problem returned.
· Different Pixel 4XL
o A second, new Pixel 4 XL resulted in the problem returning.
What could this be? I would think since this happened after factory reset and new phone that it is a Google Photos problem? Could it be another app doing this?
I do have a Note 10+ that I am going to give it a good run through to see if the problem is there too.
Really want to get this fixed as I prefer the Pixel.
Thanks…
Are you stock or rooted? It could very well be an app causing your issue. My wife had a similar problem with her 4XL. I had to factory reset and install her apps a couple at a time until I found the culprit. I can't remember what app was causing the problem but it was something that she didn't really use.
murphyjasonc said:
Are you stock or rooted? It could very well be an app causing your issue. My wife had a similar problem with her 4XL. I had to factory reset and install her apps a couple at a time until I found the culprit. I can't remember what app was causing the problem but it was something that she didn't really use.
Click to expand...
Click to collapse
I am stock and that makes sense. I fired up my Note 10+ with hardly any other app installed and Google Photos is fast. Hmmm...I can't imagine what app it would be but I would assume a photo or video app first.
garak0410 said:
I am stock and that makes sense. I fired up my Note 10+ with hardly any other app installed and Google Photos is fast. Hmmm...I can't imagine what app it would be but I would assume a photo or video app first.
Click to expand...
Click to collapse
Do a factory reset with a clean install. See how it runs before adding any 3rd party apps. If everything is good start adding them back a few at a time starting with your must have apps. It will take a little time but the problem app should show up.
UPDATE -
It is interesting in that I can take photos of all kinds for about a minute or so and then this sluggish problem starts in. I wait a little while and it works "as normal" for a while and then kicks in again...if I click on a photo within the camera app after taking it to watch it "process", if it blanks the screen, I know the problem has returned.
I've deleted a bunch of apps and still got the same problem...I guess I'll schedule a factory reset this weekend but I find it odd that this happened on two different Pixel 4 XL's but can't reproduce it on my Note 10+...for sure an issue with Google Camera / Google Photos and perhaps my account if it isn't a rogue app.
garak0410 said:
UPDATE -
It is interesting in that I can take photos of all kinds for about a minute or so and then this sluggish problem starts in. I wait a little while and it works "as normal" for a while and then kicks in again...if I click on a photo within the camera app after taking it to watch it "process", if it blanks the screen, I know the problem has returned.
I've deleted a bunch of apps and still got the same problem...I guess I'll schedule a factory reset this weekend but I find it odd that this happened on two different Pixel 4 XL's but can't reproduce it on my Note 10+...for sure an issue with Google Camera / Google Photos and perhaps my account if it isn't a rogue app.
Click to expand...
Click to collapse
That's interesting I have 3 Pixel 4 xls and a Pixel 3a XL I'm testing this on and I haven't experienced this on and of these devices
murphyjasonc said:
Are you stock or rooted? It could very well be an app causing your issue. My wife had a similar problem with her 4XL. I had to factory reset and install her apps a couple at a time until I found the culprit. I can't remember what app was causing the problem but it was something that she didn't really use.
Click to expand...
Click to collapse
OnePlusAim said:
That's interesting I have 3 Pixel 4 xls and a Pixel 3a XL I'm testing this on and I haven't experienced this on and of these devices
Click to expand...
Click to collapse
I think I may have found the culprit as so far, I've not been able to reproduce the problem since doing this...
I sideloaded Google Playground Stranger Things and The Last Jedi, since I love them but they are no longer available to download. It was one of the last things I tried to uninstall and the only other app I could think of that uses Google Camera. So far, the problem has gone...
It was odd that it would also affect Google Photos and cause constant sluggishness.
garak0410 said:
I think I may have found the culprit as so far, I've not been able to reproduce the problem since doing this...
I sideloaded Google Playground Stranger Things and The Last Jedi, since I love them but they are no longer available to download. It was one of the last things I tried to uninstall and the only other app I could think of that uses Google Camera. So far, the problem has gone...
It was odd that it would also affect Google Photos and cause constant sluggishness.
Click to expand...
Click to collapse
Well, I thought that was it...it worked flawlessly for several days and it is back again...you can take several photos for a while but then the preview of the photo will go black for 20 seconds up to 2 minutes. I guess a factory reset is in store but considering this happened on two different Pixel's, just not sure what would be causing it because I so thought I had found the cause.
garak0410 said:
Well, I thought that was it...it worked flawlessly for several days and it is back again...you can take several photos for a while but then the preview of the photo will go black for 20 seconds up to 2 minutes. I guess a factory reset is in store but considering this happened on two different Pixel's, just not sure what would be causing it because I so thought I had found the cause.
Click to expand...
Click to collapse
Before a reset try to use the phone in Safe mode i guess.
garak0410 said:
I think I may have found the culprit as so far, I've not been able to reproduce the problem since doing this...
I sideloaded Google Playground Stranger Things and The Last Jedi, since I love them but they are no longer available to download. It was one of the last things I tried to uninstall and the only other app I could think of that uses Google Camera. So far, the problem has gone...
It was odd that it would also affect Google Photos and cause constant sluggishness.
Click to expand...
Click to collapse
100rabh7791 said:
Before a reset try to use the phone in Safe mode i guess.
Click to expand...
Click to collapse
I booted into safe mode and problem continues...camera (when viewing previews or watching ir process) and Google Photos (waiting on on photos to appear) results in very long delays. I guess I can try a factor reset but I'm afraid it will come back.
garak0410 said:
I booted into safe mode and problem continues...camera (when viewing previews or watching ir process) and Google Photos (waiting on on photos to appear) results in very long delays. I guess I can try a factor reset but I'm afraid it will come back.
Click to expand...
Click to collapse
Do you have slow internet?
100rabh7791 said:
Do you have slow internet?
Click to expand...
Click to collapse
This happens no matter the connection...my latest tests came from this kind of speed:
182 Down
173 Up
garak0410 said:
This happens no matter the connection...my latest tests came from this kind of speed:
182 Down
173 Up
Click to expand...
Click to collapse
Okay! Do you have any beta apps installed? And what external apps do you use?
Here's an update...
I decided on a factory reset. I was a little more judicious on reinstalling apps so did a little at a time...it worked fine until yesterday and the dang sluggish problem returned. The only apps I installed the day before this happened again were Office (the new Office Suite App) and GroupMe. I removed them both, rebooted and the problem persists.
I also made sure no Beta apps of any kind were installed.
At this point, since this happened on two separate Pixel's and not my Note 10, there has to be something going on between Google Camera, Google Photos and my Google Account. I almost don't want to contact Google because they may give me the same "do this or that." This is actually a debilitating problem, so I may have to switch to the Note 10+.
garak0410 said:
Here's an update...
I decided on a factory reset. I was a little more judicious on reinstalling apps so did a little at a time...it worked fine until yesterday and the dang sluggish problem returned. The only apps I installed the day before this happened again were Office (the new Office Suite App) and GroupMe. I removed them both, rebooted and the problem persists.
I also made sure no Beta apps of any kind were installed.
At this point, since this happened on two separate Pixel's and not my Note 10, there has to be something going on between Google Camera, Google Photos and my Google Account. I almost don't want to contact Google because they may give me the same "do this or that." This is actually a debilitating problem, so I may have to switch to the Note 10+.
Click to expand...
Click to collapse
It's weird because it works fine initially and then the problem arise. I am still not sure whats causing it. because if it was something between google apps then it should have been from the very start.
100rabh7791 said:
Do you have slow internet?
Click to expand...
Click to collapse
100rabh7791 said:
It's weird because it works fine initially and then the problem arise. I am still not sure whats causing it. because if it was something between google apps then it should have been from the very start.
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Click to collapse
I did PIxel Support on the phone and got a case number and all but all they did is they are checking with a higher support like 3 times and then said they would get back to me in email...didn't even try to screen share or get logs.
garak0410 said:
I did PIxel Support on the phone and got a case number and all but all they did is they are checking with a higher support like 3 times and then said they would get back to me in email...didn't even try to screen share or get logs.
Click to expand...
Click to collapse
You need to threaten them and ask for their supervisor and make a case like you are frustrated because of it due to lockdown and they need be quick on their response. It works