Having issues with Flashtool - Xperia Z4/Z3+ Q&A, Help & Troubleshooting

Recently my Z3 has started acting up, I can't turn on either bluetooth or wifi and attempting to do so will freeze the phone for a good few seconds before I can use it again. I've been attempting to revert back to stock firmware using flashtool to no avail. I've enabled USB debugging, flashtool recognizes my device fine. I've installed all of the drivers that come with flashtool however my issue is whenever I select "flashmode" in the bootmode chooser menu nothing happens. I've read and watched several tutorials and after selecting flashmode I thought I was supposed to get a drop down menu allowing me to select a FTF file (which I have downloaded and put in the firmwares folder) however no menu appears. If I select fastboot mode a window appears with all the fastboot options however flashmode results in nothing occuring. I've tried using two different PC's however I have the same issue with both (One PC running Windows 10 other running Windows 7). This might be a stupid issue with an easy fix however I've found no information on how to do so and it's been driving me insane the past hour and a half. Any support would be appreciated.

ur problem is confusing me. please elaborate what u did step by step.
pls specify ur exact phone model, flashtool version, pc windows version.

Related

[Q] Fastboot mode problem - Xperia SP

Hi guys, got a slight problem with entering fastboot mode. I hold the volume-up key and connect me USB cable but rather than getting the noise verifying it's been connected ok, I get that dull sound it makes when it hasn't worked. It won't even let me install the drivers and in device manager it comes up as "S1boot Fastboot" for a few seconds before then going into battery charging mode. I downloaded the Android SDK latest and replaced the USB driver INF file with the one sony give you but it didn't work so reversed back to the other driver the SDK manager installs and that didn't work either.
I've been through the tutorials and even tried to update the driver in device manager in the few seconds it stays there but that didn't work either! USB debugging is enabled too!
Please help, I'm not a noob and have done fastboot booting before and yes for those who may ask have already checked to make sure the bootloader can be unlocked and yes it can also the phone is NOT branded and is unlocked to all networks.
Any help will be appreciated, thanks!
Dave.
Are you on Windows 8? Using USB 3.0?
"As your flesh bears the sigil....your name is that....of a recusant."
First be sure you're using a 2.0 usb port, if this is ok maybe it's a windows 8 driver problem, so you should try this http://forum.xda-developers.com/showthread.php?t=2170114. It works for me
For also fastboot and flashmode come for 5 Sec. So Make sure you prepare the file and attach the device to fastboot or flashmode when it is asked.
Still problems
I'm still working on a 2012 laptop with Windows 7 Premium installed. It's fully up to date and all the drivers are installed properly I just don't get it, I've tried everything and it's still making the noise as if it won't connect. I don't know what to do to be honest. Also yes it is USB 2.0.
darkdemon32 said:
I'm still working on a 2012 laptop with Windows 7 Premium installed. It's fully up to date and all the drivers are installed properly I just don't get it, I've tried everything and it's still making the noise as if it won't connect. I don't know what to do to be honest. Also yes it is USB 2.0.
Click to expand...
Click to collapse
Hmm...how many USB ports are being used when you're flashing the phone?
"你看到了没? 爱让我流胆怯的泪..."
"Have you seen it? Love has made me cry cowardly tears..."
Fastboot with Xperia XP
I have the same problem, can't get it to fastboot mode.
Tried the Windows 8 zith USB 2, and also on XP machine where I was succesfully used it for a Xperia U.
Dump Windows..
Opensource rules!!! I switch on a VM with Windows only when I need Photohshop. Otw, Ubuntu and openSUSE FTW!!
sarkar1990 said:
Dump Windows..
Opensource rules!!! I switch on a VM with Windows only when I need Photohshop. Otw, Ubuntu and openSUSE FTW!!
Click to expand...
Click to collapse
Opensource forever)))
Sent from my ME371MG using xda app-developers app
same problem...
m having same kind of problem i was trying to flash boot img from cm 11 but fast boot isnt recognizing my device any more.my sp is rooted bootloader unlocked.fast boot was recognizing it yesterday.please tell me what to do
What I did was use a Windows XP machine.
Couldn't get it to work on my Windows 7/8, because of the restrictions in driver signatures.
Sent from my C5303 using Tapatalk
fastboot
darkdemon32 said:
Hi guys, got a slight problem with entering fastboot mode. I hold the volume-up key and connect me USB cable but rather than getting the noise verifying it's been connected ok, I get that dull sound it makes when it hasn't worked. It won't even let me install the drivers and in device manager it comes up as "S1boot Fastboot" for a few seconds before then going into battery charging mode. .
Click to expand...
Click to collapse
I have a similar problem. the power light lights up blue then passes into the phone starts loading mode
Sorry for bad English
The updated version (09.14) don't work properly. It doesn't enable me to go to Flashmode. Uninstalled and used the previous version and it worked as it should, no issues entering Flashmode.
i might have actually found the solution. im on the 4.3fw build version 12.1.a.1.201... in my case, my pc will automatically install the drivers for mass storage giving me no chance to update the driver to the one from sony.
you need to do step 9. and 10. if you havent done so from http://unlockbootloader.sonymobile.com/instructions
what i did was allow developer settings and allow debugging via usb.
plug in and attempt to go in to fastboot and obviously it'll fail.
go to device manager. (control panel->hardware and sound->device manager) quickly scroll down go to other devices. you will see s1fastboot (or something like that) if you're quick enough, if not, in my case, the phone will go in to charging mode.
what i did was to disable xperia sp mass storage from disk drives category too.
right click on it and select update driver software and you will select the file you've unzipped (following step 9 and 10 sony's instructions).
after it has finished updating, unplug your usb and attempt to enter fastboot, it should work.
PS: im no expert, this solution might be out there somewhere already or it could just be a great coincidence. some of these steps might not be useful even.
Had this problem and found a funny solution: I switched my cable and the port I was using. Both Ubuntu and Windoze 7 failed on both fastboot and flash mode, even though in both the phone would charge. I grabbed a spare micro USB cable and plugged it into the front of the PC; voila. Now the phone is rooted and running the latest CM.
Need a final solution for this problem
I don't know what to do!!! The problem is this, very similar to the others mentioned above,: When i conect my xperia sp to fastboot mode, pressing volume up while plugging in usb cable, the phone led turns to blue for few seconds and than it just turns to red showing on the screen the battery image( normal charging mode)...... I' m using windows xp and a rooted xperia sp whit cm11 (for locked bootloader obviously). Just two last things:
the phone can be unlocked( I checked it) and fastboot worked the same as now with stock xperia sp firmware.
Please i need a final and a certain solution for this problem!!!
i'll be very thankful to anyone who give me a hand!!!!
TheTras said:
I don't know what to do!!! The problem is this, very similar to the others mentioned above,: When i conect my xperia sp to fastboot mode, pressing volume up while plugging in usb cable, the phone led turns to blue for few seconds and than it just turns to red showing on the screen the battery image( normal charging mode)...... I' m using windows xp and a rooted xperia sp whit cm11 (for locked bootloader obviously). Just two last things:
the phone can be unlocked( I checked it) and fastboot worked the same as now with stock xperia sp firmware.
Please i need a final and a certain solution for this problem!!!
i'll be very thankful to anyone who give me a hand!!!!
Click to expand...
Click to collapse
Are you trying to unlock your phone?
Have you installed device specific/fastboot/flashmode drivers via FlashTool? If you are on Windows 8/8.1, you need to disable driver verification to get it done.
Alternatively if you just wanna unlock your bootloader, you can use the BLU option in FlashTool. Again all drivers will need to be properly installed for your phone to be detected correctly.
You say you had the same problem with stock firmware which means you probably haven't setup adb/fastboot properly on your PC. Does your phone get detected correctly in Device Manager? Have you tried installing drivers via Device Manager?
....
So the solution is installing flashtool and installato drivers via Emma?? Thanks forma the attention!!
TheTras said:
So the solution is installing flashtool and installato drivers via Emma?? Thanks forma the attention!!
Click to expand...
Click to collapse
I meant install drivers via FlashTool. Go to C:\Flashtool\drivers or wherever you have installed Flashtool and run the Flashtool-drivers.exe.
Select flashmode drivers, fastboot drivers and common drivers viskan board (SP drivers) and install them. Like I said if you are on Win 8/8.1, you will have to disable driver signature enforcement. Just look it up in YouTube and follow a tutorial.

Help! Flashtool refuses to work with my Z3C

I can't get Flashtool to flash an ftf to my Z3 Compact. Every time I connect the phone in flashmode Flashtool reports "Processing of loader.sin finished with errors" and aborts the flash.
I've installed every driver that came with Flashtool, and my Sony ADB driver is up to date as far as I can tell. I have USB debugging turned on, and MTP mode turned off.
Does anyone have any ideas for what I might try to get this working?
(I'm doing this on Windows XP by the way - is this a blindingly obvious reason for Flashtool not to work? If so then maybe it really is time to upgrade…)
ejstubbs said:
I can't get Flashtool to flash an ftf to my Z3 Compact. Every time I connect the phone in flashmode Flashtool reports "Processing of loader.sin finished with errors" and aborts the flash.
I've installed every driver that came with Flashtool, and my Sony ADB driver is up to date as far as I can tell. I have USB debugging turned on, and MTP mode turned off.
Does anyone have any ideas for what I might try to get this working?
(I'm doing this on Windows XP by the way - is this a blindingly obvious reason for Flashtool not to work? If so then maybe it really is time to upgrade…)
Click to expand...
Click to collapse
Having the same issue here. I'm on a W 8.1 machine. All drivers installed successfully. then I'm getting exactly the same issue as you have
i've tried to re-install all the drivers and downloaded several times both the .ftf and the whole firmware thru XperiFirm..but nothing. I'm getting always the same error at the same stage....please some help! :crying:
I got my phone flashed in the end. I'm not 100% sure what finally got it working but one thing I know that I did do that I hadn't done before was to download the "Support Zone" addons in PC Companion (as per the advice here). I also re-installed (again) some of the Flashtool drivers: the generic ones, and the specific one for the Z3 Compact.
After I did that, Windows went through another of its "installing new hardware" things when I connected the phone in flashmode. The flash failed first time, but I left the phone connected and re-ran the flash from the point where you click on the lightning bolt button. That time, Flashtool found the phone already connected in flashmode, and successfully completed the flashing of the ftf.
I don't know whether it was the immediate re-try of the flash that got it to work, or the extra set of drivers from Sony PC Companion, or a combination of both - or just the wind coming from a different direction this morning! But at least I've now been able to get all the way through the instructions here, and I now have a rooted phone with dual recovery installed
So obviously XP wasn't the problem. Saying that, I see that you are using Windows 8. Are you aware of the complications involved in installing the Flashtool drivers in Windows 8? See here for detailed advice & guidance, specifically starting at PART 2: Driver installation in Windows 8.
ejstubbs said:
I got my phone flashed in the end. I'm not 100% sure what finally got it working but one thing I know that I did do that I hadn't done before was to download the "Support Zone" addons in PC Companion (as per the advice here). I also re-installed (again) some of the Flashtool drivers: the generic ones, and the specific one for the Z3 Compact.
After I did that, Windows went through another of its "installing new hardware" things when I connected the phone in flashmode. The flash failed first time, but I left the phone connected and re-ran the flash from the point where you click on the lightning bolt button. That time, Flashtool found the phone already connected in flashmode, and successfully completed the flashing of the ftf.
I don't know whether it was the immediate re-try of the flash that got it to work, or the extra set of drivers from Sony PC Companion, or a combination of both - or just the wind coming from a different direction this morning! But at least I've now been able to get all the way through the instructions here, and I now have a rooted phone with dual recovery installed
So obviously XP wasn't the problem. Saying that, I see that you are using Windows 8. Are you aware of the complications involved in installing the Flashtool drivers in Windows 8? See here for detailed advice & guidance, specifically starting at PART 2: Driver installation in Windows 8.
Click to expand...
Click to collapse
i just managed to flash the OS. the issue for me wasn't about the drivers or the wrong system FTF. it was about Java
I solved the issue installing the below
http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
i went ahead by tentatives..i had no error about Java errors but seems it was related to Java..since without Flashtool was unable to flash..
Hope this will help someone else with the same issue
Just to be precise and complete. for those who are starting doing this i will suggest to
- Install PC Companion from Sony
- Install Flashtool drivers (if you have Windows 8.1 like me then you need to follow the below procedure
"1) Press the Windows key + R and in the run box type: shutdown.exe /r /o /f /t 00
– Now make the following selections to boot into the Start Up Setting Screen: Troubleshoot > Advanced options > Start Up Settings > Restart
– Then, when the machine restarts, select number 7 i.e. “Disable driver signature enforcement”. Your machine will start with Driver signing enforcement disabled until the next reboot.
2) Now you can install the Flashtool drivers.
– Windows will warn that the driver is not signed and will require you to confirm the installation.
– Once the installation is complete, reboot the machine"
- Install Java as per above link. then you should be good to go
Not java I think
giuvilas said:
i just managed to flash the OS. the issue for me wasn't about the drivers or the wrong system FTF. it was about Java
I solved the issue installing the below
....
i went ahead by tentatives..i had no error about Java errors but seems it was related to Java..since without Flashtool was unable to flash..
Hope this will help someone else with the same issue
Just to be precise and complete. for those who are starting doing this i will suggest to
- Install PC Companion from Sony
- Install Flashtool drivers (if you have Windows 8.1 like me then you need to follow the below procedure
"1) Press the Windows key + R and in the run box type: shutdown.exe /r /o /f /t 00
– Now make the following selections to boot into the Start Up Setting Screen: Troubleshoot > Advanced options > Start Up Settings > Restart
– Then, when the machine restarts, select number 7 i.e. “Disable driver signature enforcement”. Your machine will start with Driver signing enforcement disabled until the next reboot.
2) Now you can install the Flashtool drivers.
– Windows will warn that the driver is not signed and will require you to confirm the installation.
– Once the installation is complete, reboot the machine"
- Install Java as per above link. then you should be good to go
Click to expand...
Click to collapse
-----------------
So I had exactly the same issue and error, on Windows 7, and think I copied what you did here in allowing Windows to install a driver (pop up notification in bottom right of screen type) by taking my finger off 'volume down' and letting Windows do it's thing. Then when something called a 'SMEC driver' (I didn't catch the exact name). I didn't install Java and I didn't install any extra Sony stuff. This cleared the error and when I plugged the phone back in (without holding vol down) Flashtool found it and went ahead. It looked like it was stuck for a while, but did eventually get there. Only problem is my z3 compact then took ages to start up, and when it did all the rubbish Sony customisation was still there, all the bad apps etc, so not sure if it worked. Hope this helps someone in any case or to better diagnose the issue...
Flashtool is known to have a few errors with Windows 8.1 and 8 machines specifically with driver installation found in the drivers folder.
KB2917929 is needed for the driver installation to work and hopefully ensure a successful flash of a .ftf file.

Can't enter in flash mode

Hello to all,
I would like to install a custom ROM but unfortunately my phone doesn't want to enter in flash mode! Once switched off, I plug it to my computer while keeping vol down button pressed but instead of entering in flash mode, it displays the battery charging icon.
I hard reset the phone but the problem still remains. Any idea.
Thanks, have a nice day!
My guess is either the USB cable (did you use the OEM cable?) or the drivers (does windows recognize your phone?). Removing the SD card or first entering recovery were suggested earlier (http://forum.xda-developers.com/xperia-l/help/update-volume-connect-doesnt-t2613733). But more experiences Z3c owners may have better ideas...
Kholargol said:
Hello to all,
I would like to install a custom ROM but unfortunately my phone doesn't want to enter in flash mode! Once switched off, I plug it to my computer while keeping vol down button pressed but instead of entering in flash mode, it displays the battery charging icon.
I hard reset the phone but the problem still remains. Any idea.
Thanks, have a nice day!
Click to expand...
Click to collapse
Using flashtool:
Turn phone off completely.
Start flashtool, choose flashmode and choose which firmware you are going to use. Tick Exclude TA.. Click on flash.
It will start preparing the build and after a few seconds it will ask you to connect the phone.
Plug the phone in while holding volume down, as soon as flashtool starts doing something, you can let go.
If you don't know how to use flashtool then I urge caution, Sony's aren't like flashing a Samsung, it is actually possible to brick your phone with flashtool. There are lots of questions on 'how do I fix my phone?' in this Q&A thread from people who didn't read up on what they were doing.
Recommend you read bilboa1's great guide on what to do, starting with backing up your TA partition..
Thanks for your answers but I think the mini usb from my phone must be dead.
About Flashtool, I can't use it because I can't go into Flash mode! Moreover, my phone is not recognized by windows. I tried with several usb cables and computers when I plug it, I don't have any MTP or PTP choice, it can only charge..
On Windows 10, devices is not recognized and Window 7 see it as a 5880!
And I tried to remove SD and SIM cards..
Kholargol said:
Thanks for your answers but I think the mini usb from my phone must be dead.
About Flashtool, I can't use it because I can't go into Flash mode! Moreover, my phone is not recognized by windows. I tried with several usb cables and computers when I plug it, I don't have any MTP or PTP choice, it can only charge..
On Windows 10, devices is not recognized and Window 7 see it as a 5880!
And I tried to remove SD and SIM cards..
Click to expand...
Click to collapse
If the USB lead was dead you wouldn't get the charging icon on your phone.
Have you installed the Sony drivers.
You also need to run exe in the Drivers folder within Flashtool, to make sure you have correct flashomde drivers available. Installing these drivers is very difficult in Windows 10 and it require restarting the machine in safe mode, and going into the advanced settings to disable driver signature checking, this how to video is for windows 8, but you'll get the idea
Have you installed ADB?
Sonys PC Companion should set you up with the correct connection to your PC
Have you tried other USB cables?
Didgesteve said:
If the USB lead was dead you wouldn't get the charging icon on your phone.
Have you installed the Sony drivers.
You also need to run exe in the Drivers folder within Flashtool, to make sure you have correct flashomde drivers available. Installing these drivers is very difficult in Windows 10 and it require restarting the machine in safe mode, and going into the advanced settings to disable driver signature checking, this how to video is for windows 8, but you'll get the idea
Have you installed ADB?
Sonys PC Companion should set you up with the correct connection to your PC
Click to expand...
Click to collapse
Yes, I've installed PC Companion, adb drivers but nothing appears when I use command "adb devices". I've also installed flashtools drivers but deactivating drivers signatures in Windows. But when I try to flash, flashtool ask me to turn my device in flash mode (switch off then volume down + power) but I can't do that.
I've tried several usb cables. Some are charging my devices, some are aren't but none of them allows me to data transfer!
I've also tried to force MTP or PTP usb transfer in developper option, it doesn't work more..
Kholargol said:
Yes, I've installed PC Companion, adb drivers but nothing appears when I use command "adb devices". I've also installed flashtools drivers but deactivating drivers signatures in Windows. But when I try to flash, flashtool ask me to turn my device in flash mode (switch off then volume down + power) but I can't do that.
I've tried several usb cables. Some are charging my devices, some are aren't but none of them allows me to data transfer!
I've also tried to force MTP or PTP usb transfer in developper option, it doesn't work more..
Click to expand...
Click to collapse
Do you have any warranty on your phone, you could be right that the usb socket is damaged somehow, but it's strange that you can still get a charge through it.
Your only chance at moving to a custom rom change is flashfire
This should let you flash a rom without recovery.
Edit: Flashmode is just holding down just - volume button, not volume+power
Obviously your chances of rescuing a failed install are going to almost zero without recovery and flashtool, so be very very careful about what you try and flash in flashfire. Read up completely that the rom you want to flash is going to work pushed on top of whatever you are running at the moment.
For anyone who might be interested, sometimes you have to try a USB 2.0 port or just a different port. I had the same problem while using a usb 3 port, switched to 2.0 worked like a charm.
Try to open the back of the phone and removing/unplugging the battery wait 5 seconds and then put it in again. Then try holding down the volume down button while you connect a usb cable.
sir i have sony e3 dual and wanted to flash a custom rom . i connected it to pc but a
Ertert24 said:
Try to open the back of the phone and removing/unplugging the battery wait 5 seconds and then put it in again. Then try holding down the volume down button while you connect a usb cable.
Click to expand...
Click to collapse
sir i have sony e3 dual and wanted to flash a custom rom . i connected it to pc but after the original firmware was deleted i got to know that my phone volume down button isnt working. anyone please tell me how to put my phone in flashmode without pressing volume down button as it is not working

Hard brick help 911

I'm in a big predicament. A few weeks ago I installed the MOAR ROM on my Note 5. After installing this ROM I was no longer able to connect my phone to PC. I tried a Windows 8 PC which says I have an unrecognized USB device plugged in. I tried going into Developer settings to set USB mode to MTP but the option didn't exist. I had all USB drivers installed as well. My wife's phone is recognized no problem. When plugging the phone into my linux machine absolutely nothing happened. It used to show the phone in the left navigation panel in my window manager but after installing MOAR ROM it was no longer detected.
Anyway, today I was trying to play Cartoon Wars 3 and since my phone is rooted it wouldn't let me play. I decided to go into the Super User app and disable it to see if the game would work and it didn't. When I went to re-enable the app it said installation failed and asked me to reboot. I clicked reboot and was sent into a boot loop. I thought okay no big deal, I'll just restore a backup in TWRP. When I go to restore the backup and select the backup file it asks which partitions to restore, but there are no boxes to check. It usually has options like system and data but now it's just blank. I tried a factory reset and I'm still in a bootloop. I'm at a complete loss. I don't know what else to do. I've tried download mode and everything but no matter what I do my phone isn't detected by my pc.
I appreciate any help. I don't know what to do. I'm out of a phone right now and don't have a backup. Not to mention I'm in between jobs right now and can't afford a new one right now.
Just flash a stock rom from sammobile.com
Pre req:
*Odin(any vers)
*Stock rom
Steps
*Extract the downloaded stock rom in your PC
*In twrp wipe everything except internal, then boot in to download mode.
*Once in download mode, connect your phone to your pc, then open Odin.
*In Odin, check the "AP" section and locate the downloaded stock rom(the extracted one)
*Hit start.
Hpe that helps
herculesPh said:
Just flash a stock rom from sammobile.com
Pre req:
*Odin(any vers)
*Stock rom
Steps
*Extract the downloaded stock rom in your PC
*In twrp wipe everything except internal, then boot in to download mode.
*Once in download mode, connect your phone to your pc, then open Odin.
*In Odin, check the "AP" section and locate the downloaded stock rom(the extracted one)
*Hit start.
Hpe that helps
Click to expand...
Click to collapse
Thank you for your reply but it seems you didn't read my post. My phone is not recognized by any pc.
What is the terminal command to restore a backup? That's pretty much my last ditch effort.
Well I broke my recovery so I'm screwed. I contacted Samsung and they said they would service it for free. Wish me luck.
What would cause the phone to stop being recognized by the PC? I narrowed it down to the MTP software or the micro usb charge port. My Windows computer says Device Descriptor Request Failed. Linux box does nothing. No USB devices are listed when I run lsblk.
weinerwad3000 said:
I'm in a big predicament. A few weeks ago I installed the MOAR ROM on my Note 5. After installing this ROM I was no longer able to connect my phone to PC. I tried a Windows 8 PC which says I have an unrecognized USB device plugged in. I tried going into Developer settings to set USB mode to MTP but the option didn't exist. I had all USB drivers installed as well. My wife's phone is recognized no problem. When plugging the phone into my linux machine absolutely nothing happened. It used to show the phone in the left navigation panel in my window manager but after installing MOAR ROM it was no longer detected.
Anyway, today I was trying to play Cartoon Wars 3 and since my phone is rooted it wouldn't let me play. I decided to go into the Super User app and disable it to see if the game would work and it didn't. When I went to re-enable the app it said installation failed and asked me to reboot. I clicked reboot and was sent into a boot loop. I thought okay no big deal, I'll just restore a backup in TWRP. When I go to restore the backup and select the backup file it asks which partitions to restore, but there are no boxes to check. It usually has options like system and data but now it's just blank. I tried a factory reset and I'm still in a bootloop. I'm at a complete loss. I don't know what else to do. I've tried download mode and everything but no matter what I do my phone isn't detected by my pc.
I appreciate any help. I don't know what to do. I'm out of a phone right now and don't have a backup. Not to mention I'm in between jobs right now and can't afford a new one right now.
Click to expand...
Click to collapse
you can try this code and test if it work
*#0808#
Familiaaa said:
you can try this code and test if it work
*#0808#
Click to expand...
Click to collapse
The phone does not boot. Recovery does not boot. The only thing the phone does is go into download mode. The phone does not connect to any computer so I cannot use odin.
weinerwad3000 said:
The phone does not boot. Recovery does not boot. The only thing the phone does is go into download mode. The phone does not connect to any computer so I cannot use odin.
Click to expand...
Click to collapse
when your phone is in download mode,it doesn't work to connect it with samsung kies on your pc?
You could try using the Kies software to reload the stock firmware. Here's an overview of what to do:
- if you don't already have the Kies software installed on your PC, download it (just search Google) and install it. The first time it runs it'll update itself to the latest version so make sure you run it once before proceeding.
- put your phone in Download mode: with the phone completely off, press and hold the Volume Down and Home and Power buttons simultaneously, and release them all when you see the Samsung splash screen
- connect the phone to your PC with the USB cable that came with the phone
-- if you've never had the phone connected to your Windows-based computer before, you'll see messages about installing drivers, etc - just wait until this is done (may take 5 or 10 minutes) [I don't know what happens if you have a Mac - it probably just works]
- in the Kies software, select the second item in the Tools menu and just follow the prompts to enter the model number (in CAPS) and IMEI/Serial Number (both found under the battery - it's ok to remove the battery at this point)
- the Kies software should start downloading the correct firmware for your phone from the Internet; once that's done (depending on your Internet connection speed) it'll begin downloading that to the phone (this probably takes 10 minutes or so)
jubei79 said:
when your phone is in download mode,it doesn't work to connect it with samsung kies on your pc?
You could try using the Kies software to reload the stock firmware. Here's an overview of what to do:
- if you don't already have the Kies software installed on your PC, download it (just search Google) and install it. The first time it runs it'll update itself to the latest version so make sure you run it once before proceeding.
- put your phone in Download mode: with the phone completely off, press and hold the Volume Down and Home and Power buttons simultaneously, and release them all when you see the Samsung splash screen
- connect the phone to your PC with the USB cable that came with the phone
-- if you've never had the phone connected to your Windows-based computer before, you'll see messages about installing drivers, etc - just wait until this is done (may take 5 or 10 minutes) [I don't know what happens if you have a Mac - it probably just works]
- in the Kies software, select the second item in the Tools menu and just follow the prompts to enter the model number (in CAPS) and IMEI/Serial Number (both found under the battery - it's ok to remove the battery at this point)
- the Kies software should start downloading the correct firmware for your phone from the Internet; once that's done (depending on your Internet connection speed) it'll begin downloading that to the phone (this probably takes 10 minutes or so)
Click to expand...
Click to collapse
Kies doesn't work either. I already tried that. When I hook up the phone It says "Device Descriptor Request Failed". It used to connect to my computers until I put MOAR ROM on the phone. Since then it stopped being recognized by my computers. There's either something wrong with the connection or something got corrupted.
weinerwad3000 said:
Kies doesn't work either. I already tried that. When I hook up the phone It says "Device Descriptor Request Failed". It used to connect to my computers until I put MOAR ROM on the phone. Since then it stopped being recognized by my computers. There's either something wrong with the connection or something got corrupted.
Click to expand...
Click to collapse
What have you already tried?
- are you sure you're using a data cable and not a charging-only cable?
- have you tried a different computer?
- have you installed the Kies software?
- what does Device Manager show when the phone is connected?
- assuming that the phone is working normally, does the phone show anything when you connect it?
- do you have try windows 8 or 10?
can be you found a solution in this forum
http://forums.androidcentral.com/sa...-not-being-recognised-download-mode-odin.html
jubei79 said:
What have you already tried?
- are you sure you're using a data cable and not a charging-only cable?
- have you tried a different computer?
- have you installed the Kies software?
- what does Device Manager show when the phone is connected?
- assuming that the phone is working normally, does the phone show anything when you connect it?
- do you have try windows 8 or 10?
can be you found a solution in this forum
http://forums.androidcentral.com/sa...-not-being-recognised-download-mode-odin.html
Click to expand...
Click to collapse
I've tried 4 different cables. My wife's S5 works perfectly fine on all computers. I have tried in Windows 7, 8, 8.1, and 10. I've also tried in Linux Mint. It used to work until I installed MOAR Rom. Windows says Device Descriptor Request Failed. Linux doesn't do anything when hooked up. lsblk doesn't show the device either.
I have a bit of an update. Apparently something happened with all my data cables. I hooked up my wife's phone the other day and I was all of a sudden receiving the same error as the note 5. I went out and bought a new data cable and now her phone connects again. I'm waiting for the Note 5 to charge up so I can try Odin. I'll post back my results.
I apologize to those who told me it was the cable. I just didn't see that it was conceivable that all 4 of my data cables were all of a sudden damaged. Never underestimate the ability of children to destroy every working cable you own.
Well I'm still getting the error. I have some usb cables coming in the mail so once i try those out I'll get back to everyone.
weinerwad3000 said:
Well I'm still getting the error. I have some usb cables coming in the mail so once i try those out I'll get back to everyone.
Click to expand...
Click to collapse
Were you able to fix your issue. I have the same issue. Note 5 N9208, I can get into Recovery (TWRP) and Download mode, but can not boot. The USB connection is showing USB Device Descriptor failed. I have tried 5 different cables and Windows 7/10 Ubuntu and cant get the phone to show up on the PC. I also have changed the USB port of the phone. Any insight would be helpful.
musab_bari said:
Were you able to fix your issue. I have the same issue. Note 5 N9208, I can get into Recovery (TWRP) and Download mode, but can not boot. The USB connection is showing USB Device Descriptor failed. I have tried 5 different cables and Windows 7/10 Ubuntu and cant get the phone to show up on the PC. I also have changed the USB port of the phone. Any insight would be helpful.
Click to expand...
Click to collapse
I ended up trying to replace the port and accidentally cut the ribbon for the LCD screen. Ended up getting a new phone.

Your device is corrupt. It can't be trusted and will not boot. Not detectable via PC.

An unrooting attempt gone wrong has left me with a phone that will only tell me that it is corrupt and will not boot.
Is there anything I can do?
Before I am redirected to this thread I should provice some information:
My device cannot go into fastboot mode and is undetectable by any PC (win or linux)
This happened when locking the boot loader via adb on a linux machine
I have tried xperia companion but as my phone cannot connect to any PC this has not worked
The phone is in otherwise perfect shape
A long hold on the power up and on button still lets me vibrate the phone three times in quick succsession
So, I manged to get around this with a simple driver update. It took a bit of fudging after that using flashtool but some how it worked. I wont question why. Mods feel free to delete this thread.

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