Strange behavior - Galaxy Note5 Q&A, Help & Troubleshooting

I'm using Google keyboard and yesterday started going crazy where the m was being pressed repeatedly. It kept trying to go in my mail app and open the top email and respond. It took a couple of reboots and then it stopped. Why do you think this happened? I've never dropped or had any issues whatsoever with it since day 1. Any ideas?

I'm finding the bottom of my screen does not accurately respond to finger touches. Samsung want's to fix it, but 5 days without a phone.. A BRAND NEW PHONE.

Related

Rooted NC is possessed, need exorcism.

Looking to find anyone with the same issues I am having. My NC is rooted using Auto-nooter for 101. Everything went smoothly no issues at all. A day later my NC has been possessed. When reading a book NC would start to skip pages sometimes as much and 5 pages in fast progression, I would then have to swipe back to my page. Then there are times when the quick nave bar of the NC would start flashing multiple times then click a random book from the home screen or from the daily shelf and open it, when I close it it would do it again this would happen about 3 or 4 times till the screen freezes for about 7 minutes. But its not over, then the NC would automatically go into settings then back to home screen then back to settings again really fast, then again freeze. The only way (and this does work) is to "light boot" it by holding down the power button for 5 seconds (the option to shut down will pop up) then let go then press the power button once quickly on then off. The home screen will come back and the "possession" will have stopped, for awhile. This is getting really annoying, especially the reader skipping multiple pages forward on its own as I do like reading with my NC. So has anyone else have this happening? Any ideas as to what this could be? Thanks for any help or ideas. I have read the forums but it seems I am the only "lucky" one to have this issue. Again thanks.
yes, this happened to me. I went and bought a screen cover and cloth. Cleaned the screen VERY thoroughly and applied to cover. Has not happened since.
Phyllip J FRy said:
yes, this happened to me. I went and bought a screen cover and cloth. Cleaned the screen VERY thoroughly and applied to cover. Has not happened since.
Click to expand...
Click to collapse
Do you mean like an anti glare/non scratch screen protector? I have a great gadget cloth that I use all the time.
brie987 said:
Looking to find anyone with the same issues I am having. My NC is rooted using Auto-nooter for 101. Everything went smoothly no issues at all. A day later my NC has been possessed. When reading a book NC would start to skip pages sometimes as much and 5 pages in fast progression, I would then have to swipe back to my page. Then there are times when the quick nave bar of the NC would start flashing multiple times then click a random book from the home screen or from the daily shelf and open it, when I close it it would do it again this would happen about 3 or 4 times till the screen freezes for about 7 minutes. But its not over, then the NC would automatically go into settings then back to home screen then back to settings again really fast, then again freeze. The only way (and this does work) is to "light boot" it by holding down the power button for 5 seconds (the option to shut down will pop up) then let go then press the power button once quickly on then off. The home screen will come back and the "possession" will have stopped, for awhile. This is getting really annoying, especially the reader skipping multiple pages forward on its own as I do like reading with my NC. So has anyone else have this happening? Any ideas as to what this could be? Thanks for any help or ideas. I have read the forums but it seems I am the only "lucky" one to have this issue. Again thanks.
Click to expand...
Click to collapse
No, you're by far not the only one, seems to be related to bad chargers, bad cables, or bad luck... I've had it happen one time while plugged in, but some people have said they couldn't use their NC at all while plugged in.
There are several threads here already on this subject...
I had some eratic stuff going on...buttons clicking, menus popping up, etc. Cleared up after i cleaned the screen really well and stopped breating so heavily (have a cold and coughing & breath was making the screen moist).
something similar happened to me early on... My K key kept pressing itself, and random key strokes while trying to enter a password... here I think.
Is your screen dirty? I happened to be using mine with sweaty hands right then, lots of finger cheese on the screen was causing false contacts. cleaned it and was good to go.
I have had the "dirty screen" issues as well. But there was one time about a week ago when this was happening even after I cleaned the screen. I completely powered off and rebooted and all has been well since. . .
Thanks for the replies I never thought that my greasy marks would make false positive clicks on my screen. come to think of it it does happen when I am reading for a bit before it starts and eating chips while reading just conjures up those spirits, thanks.
EDIT: Alright I am now convinced that this issue is technical. Its happening again now and my screen is clean and I just reboot it. NC was just sitting and charging I started it to read and it just started jumping to settings again and the Nav bar keeps flashing on and off. This time I just let it go and it went on for 5 min even after the screen turned off. I did the old "soft boot" (check first post) and it stoped. HHHHHHHHMMMMMMMMMM. I think I have a conflict with an app. I did the "save battery by changing the phone.apk and telephony.apk, has anyone also changed this and have this problem?
I had the problem before I did the cell standby battery thing.
In another thread people were solving it by recalibrating the screen. I tried it and it worked for a while before they phantom presses started again, though I might have done it wrong to begin with.
*can't post the link but its in the nookdev wiki.
Sunrisemix said:
I had the problem before I did the cell standby battery thing.
In another thread people were solving it by recalibrating the screen. I tried it and it worked for a while before they phantom presses started again, though I might have done it wrong to begin with.
*can't post the link but its in the nookdev wiki.
Click to expand...
Click to collapse
Thank you so much for this, I did not even know of this site, happy I do now. To anyone that needs this the link is here. Again thanks.
http://nookdevs.com/Recalibrate_the_NookColor_touch_screen
Happened to me when i first got my NC while charging it. Has not happened since.
brie987 said:
Looking to find anyone with the same issues I am having. My NC is rooted using Auto-nooter for 101. Everything went smoothly no issues at all. A day later my NC has been possessed. When reading a book NC would start to skip pages sometimes as much and 5 pages in fast progression, I would then have to swipe back to my page. Then there are times when the quick nave bar of the NC would start flashing multiple times then click a random book from the home screen or from the daily shelf and open it, when I close it it would do it again this would happen about 3 or 4 times till the screen freezes for about 7 minutes. But its not over, then the NC would automatically go into settings then back to home screen then back to settings again really fast, then again freeze. The only way (and this does work) is to "light boot" it by holding down the power button for 5 seconds (the option to shut down will pop up) then let go then press the power button once quickly on then off. The home screen will come back and the "possession" will have stopped, for awhile. This is getting really annoying, especially the reader skipping multiple pages forward on its own as I do like reading with my NC. So has anyone else have this happening? Any ideas as to what this could be? Thanks for any help or ideas. I have read the forums but it seems I am the only "lucky" one to have this issue. Again thanks.
Click to expand...
Click to collapse
I had it happen one time recently while the NC was charging. I was attempting to type a FB reply and the keyboard went all wacky. For every character I hit it entered 3-4 random characters. I switched to Gmail and it did the same thing. I unplugged the NC to plug into the computer to calibrate the screen and immediately after unplugging (before calibrating) it worked perfectly. No problems since.
My God! I thought I was the only one this was happening to. It drives me CRAZY. It happens all the time.
I have hands that sweat almost nonstop, and I think they're what causes this for me. Funny thing is, I never noticed it till I rooted. Does AutoNooter install a custom kernel? That may explain it. Also, it mostly seems to happen when plugged in, which makes me think it may be an issue like on the Evo in it's early days where the screen isn't properly grounded. It was fixed by a sensitivity tweak in a software update, and that should be possible here, I'll look into it.
Someone said a screen protector helps, and I just ordered one to try it. They've helped on past devices, and may here too.
While I have not personally had these problems on either of the NCs in the family it seems pretty conclusive that two things contribute to the problem ... a) 'dirty screen' .. getting a screen protector helps ... b) using while charging .. the #1 'quality' problem reported in the forums seems to be the port/plug on the NC and circumstantial evidence points to the cable .. I don't use the NC while it's charging so don't see the behavior and do use it connected to the PC rarely and do not use the B&N cable to connect so those with the problem may want to try another cable/charger. One of my cables works fine, the other is problematic.

unrooted, random reboots, screen acts up, should i return it?

I bought a Nook color two days ago and it has been quite unbearable to use. It has randomly rebooted about 5 times, but the screen acts like someone is always playing with it. Web pages are constantly zooming in and out, books open and close, and games open and and the same spot just clicks and clicks.
Aside from an exorcist for ghosts, should I return it or will it settle down?
LOL. return your possessed device. Hope it's not you.
Bad device. Shouldn't do that.
You can possibly fix the touch screen via recalibration but I wouldn't risk it. Return it and get a good one.
Have you tried turning the screen off, then back on again (sounds dumb, but it works)? Also have you updated it? Or tried a factory reset?
I got it home, charged it for 4 hours and started using it. Bought it to root, i just wasnt sure if there was settling in period, extreme settling in period that is
Popped Rydo

[Q] Random Restarts?

I got my watch two days ago, so far my watch has restarted 4-5 times a day for no reason at all. This is what usually happens:
Goes to Settings page
Vibrates for a while for no reason
Restarts
Steps 1-3 again a few more times
I've tried to do a reset on it to see if it fixed the issue but it still happens. It will eventually start working again after a few goes of me powering it on and off. Whilst this is all happening, I can feel my wrist getting warmer (like the watch is overheating or something).
Just wondering if this has happened to anyone else and if so, could you fix it? If not, then I shall give LG a call to get a replacement.
Thanks
In a full day use.. i do get one reboot.. Weird but not a big deal..

Split Screen Mode Gone Crazy

Hey all. Just grabbed a new 32 gig Edge on Thursday. Everything was working fine up until this morning. As I was scrolling through an article, the Split Screen kept coming up and going away. I thought I hit something so I paid it no mind. As time passed, it started going crazy on its own. I wasn't pressing anything, just unlocking the phone and putting it down on the table.
It was almost like there was a ghost (or remote operator) screwing with me.
I did a factory reset, thinking maybe one of the apps I installed was causing some kind of issue. Still having the same problem.
Anyone else dealing with this on their new phone?
Hi,
I've got the exact same problem with my 32GB Edge. While my kids were playing some Lego Junior game on it (yeah I know, that was the the last time ), it started going haywire. It's like someone's pressing the button for recent apps all the time and sometimes very rapidly.
After a factory reset, logging on with my own Google account resulted in the same behaviour. So I tried another factory reset and tried my wife's Google account while restoring as little as possible. Now things seemed a little better so I tried the same with my Google account. That went fairly well (it now pressed Recent Apps once only when I pressed the Back button myself) but after a little time of fast charging, it went all crazy again.
So maybe it's got something to do with (over)heating? I'll try to leave it off now and see what will happen when it's cooled down.
Did you (or Samsung) happen to solve the problem?
ChrisFM77 said:
Hi,
I've got the exact same problem with my 32GB Edge. While my kids were playing some Lego Junior game on it (yeah I know, that was the the last time ), it started going haywire. It's like someone's pressing the button for recent apps all the time and sometimes very rapidly.
After a factory reset, logging on with my own Google account resulted in the same behaviour. So I tried another factory reset and tried my wife's Google account while restoring as little as possible. Now things seemed a little better so I tried the same with my Google account. That went fairly well (it now pressed Recent Apps once only when I pressed the Back button myself) but after a little time of fast charging, it went all crazy again.
So maybe it's got something to do with (over)heating? I'll try to leave it off now and see what will happen when it's cooled down.
Did you (or Samsung) happen to solve the problem?
Click to expand...
Click to collapse
sorry! didn't realize there was a response here. i've yet to find a fix. it'll happen every now and again. i try to reboot it, but sometimes i can't because of it going crazy. once rebooted, it behaves for a little while.
but in terms of the back button giving me recent apps, that happens way too often.
I've had the same problem with the S6 edge 64G. After Samsung advised on a factory reset, to no avail, I spoke with my network provider who suggested a replacement sim. This worked for a few days but then back to the exact same problem as described above. Working along the lines of the sim replacement I noticed this problem occurs more frequently in areas of poorer coverage. I tried the phone in Airplane mode when I noticed the problem was occuring and it stopped straight away. Haven't spoken to my network provider since but now I'm not sure if it's a sim issue or the over heating problem.
Its hardly an effective fix having a phone that you can't make calls on so I might have to settle for the' return to samsung for repair' option.
Hope this helps a little in finding a solution
Does anyone have a fix for this. My phone started doing this whilst on charge, and I have a gorilla case, so the overheating thing made sense until I let it cool down and removed the case and it still happens. The reboot (holding all four buttons down) does not work.
Multi-screen glitch
I am having the same issue on my Galaxy s6. I installed the Multi-Window Toggle app from a developer on this site and now instead of switching in between recent apps and multi-screen, it switches between recent apps and the home screen. It doesn't seem to be related to overheating with my phone. It can be just sitting on the counter and start doing it all on its own. Very disappointed.
I'm having the same problem with my s7 edge 32gb. Haven't found a fix. If ywguys upgrade to an s7 you may find the same issue unfortunately. Its probably a software problem. Hopefully a system upgrade can fix it soon.
Hi, I have a Verizon Galaxy s6 and got the software update late last week. Since then, my split screen has gone crazy. It goes through these cycles of splitting the screen and vibrating. It is unusable when in the cycle. HELP!!!
Hi, I too started having the same issue with Galaxy S6 on ATT. Any fix for this?
I got caught in a monsoon the other day (really heavy rain) I was only in it for maybe a min and a half till I could ride my bike to cover, but unfortunately, I was soaked and so was my phone. I wiped the water off, but I noticed that some may have gone in my headphone jack because everytime I pressed my back button the multi window button would light up and then start flickering and turn off. So I turned my phone off for awhile to let it dry out and now my button is not working at all. it's been 2 days of not working and all the sudden tonight it starts opening up my recently used apps and telling me it's going into split screen mode and glitching like this 20 times or so, every couple of minutes. My S6 has gone downhill the past couple months. 3 weeks ago it stopped charging completely the battery would drain after 2 hours of regular, to minimal use and when I went to go plug it in, it would notice that I would plug a cord into it, but wouldn't charge. It did that on and off for a week. now it charges, but tells me it's over heating every couple hours. Now it's doing this glitch with the button. Kris upfront up either split screen, or recently used apps overt and over again. The button still doesn't work, won't light up, or do anything when I press it. It'll only lights up when the back button is pressed. I just thought my button was broken cause of water damage, but maybe it's a software issue?
I replaced my screen protector. Problem resolved!
Replacing or removing screen protector didn't solved my problem. I have edge 6 32gb and it's clearly not an software issue because I have flashed my phone with different firmware with odin and still the problem occurs again ....
I'm thinking this might be due to screen protector I recently installed. I had the thin one before but since adding the thicker one this has started happening. So much that the phone is almost unusable. If this doesn't work, the phone might be going out the window!
Samsung Galaxy S6 Split Screen & Apps Gone Crazy
I also have the split screen issue with my Samsung Galaxy S6 (not an Edge). I've done everything recommended up to and including a factory reset to no avail. I also removed the screen saver (which was relatively new) and that did nothing.
I also have an issue with the recent apps toggle key, which in the end, may be the real issue. The key only works randomly and lights up even less than that.
Anyone?? Any other ideas? I, personally, have reported this to the BBB and requested an inquiry since this has been a known, major issue since long before I purchased the phone in September 2015. We are in the middle of the inquiry now. Will advise as to the outcome.
This works!!!!
I have a fix but im new it wont ket me post till after ten post. Want help email me..bummer just trying to help.
[email protected]
I had the same problem. I thought it was because glass was cracked. Tried replacing the glass, and actually ended up getting an entire new AMOLED/digitizer assembly, installed it, and it has the same problem. So annoying! I can't even send texts because it splits the screen and/or opens recent apps like every 0.5 seconds. The only thing that helps is having one finger continually pressing down on the screen as the app is open, which will let me scroll with my other finger and the app wont go in to split screen. I think it is a software/internal hardware problem. Not Cool, since this is an expensive phone.
EretsimmaI said:
I replaced my screen protector. Problem resolved!
Click to expand...
Click to collapse
I took the screen protector off of my wife's s6. It was okay for a few minutes, then it started again. the same thing everyone else is experiencing. 'Can't afford a new device right now. So she has to downgrade to a s5
This fixed mine
Hi guys my sister had the same problem and I tried the toggle app and that didn't work for me but I found this vidio on YouTube on how to disable the multi window button and it worked for her! I'm not allowed to send a link but if you type into YouTube 'disable back and multitask button' it's the first one to come up. hope this works!
My samsung s6 edge has been switching between recently used apps, going into switch screen mode and both power and home buttons haven't been working consistently. If I do a force restart the buttons only work for 10 mins or so. I also did a factory reset and am currently using a replacement phone because the reset did nothing. Some people seem to think this is due to an SD card corruption, I'm not so sure. My screen is also shattered but it had been shatter 6 months prior to this problem occurring so it is not related. If I take the phone in they'd have to repair the screen as well and that will cost too much for me.
Hi, I have had this issue twice and both times I think it was moisture/humidty related. The first time it resolved itself after presumably drying out any condensation. Today I had the same issue and fixed it by blowing a warm hair dryer into the bottom of the phone for a few minutes.

[Q] Issues with rooted GS6 edge Verizon

Hello,
I recently rooted my Verizon gs6 edge with pingpong and have been noticing a few major issues.
Not sure what to do or if anyone is encountering the same problems but I will list them below:
1) my battery icon will randomly show that it can not charge and an error message will say that I am using am incompatible charger?
Please note that the phone charges ok with the wireless and regular plug in and this message is random. To fix it I just try to do a hard reset or just plug in a charger then sometimes it will get back to normal.
2) randomly the Samsung virtual reality app will force it's self to install. An audio indicating themail install message will get turned on and the worst part is that the screen will go black with the exepcion of a small "x" on the bottom edge of the screen will apear but will not do anything. None of the buttons are responsive, the screen is on but just blacked out. Thus has been occurring quite a few times and occasionally if I wait for a while and keep hitting the home button it will brake free and allow me to go back in to the phone, shortly after the phone will flicker and crash.
Note: I deleted the file and thus far has not happend but that was only 24 hrs ago. Now I am encountering new issue that I will mention below.
3) home screen will freeze. To be more specific the part where you use your thumb to open the phone (if applicable ) will apear, no icons no fonts or messages just the backround home picture. Stuck on that mode. I rebooted and still the same.
I fixed it by plug-in my phone and it imidiatly went away.
I am not an expert on rooting and was wondering if anyone has the same issue. I believe that it is all tied to the battery some how.
Please let me know if you have any questions.
Rgds,
Jayznayz
jayznayz said:
Hello,
I recently rooted my Verizon gs6 edge with pingpong and have been noticing a few major issues.
Not sure what to do or if anyone is encountering the same problems but I will list them below:
1) my battery icon will randomly show that it can not charge and an error message will say that I am using am incompatible charger?
Please note that the phone charges ok with the wireless and regular plug in and this message is random. To fix it I just try to do a hard reset or just plug in a charger then sometimes it will get back to normal.
2) randomly the Samsung virtual reality app will force it's self to install. An audio indicating themail install message will get turned on and the worst part is that the screen will go black with the exepcion of a small "x" on the bottom edge of the screen will apear but will not do anything. None of the buttons are responsive, the screen is on but just blacked out. Thus has been occurring quite a few times and occasionally if I wait for a while and keep hitting the home button it will brake free and allow me to go back in to the phone, shortly after the phone will flicker and crash.
Note: I deleted the file and thus far has not happend but that was only 24 hrs ago. Now I am encountering new issue that I will mention below.
3) home screen will freeze. To be more specific the part where you use your thumb to open the phone (if applicable ) will apear, no icons no fonts or messages just the backround home picture. Stuck on that mode. I rebooted and still the same.
I fixed it by plug-in my phone and it imidiatly went away.
I am not an expert on rooting and was wondering if anyone has the same issue. I believe that it is all tied to the battery some how.
Please let me know if you have any questions.
Rgds,
Jayznayz
Click to expand...
Click to collapse
If you boot into safe mode you would quickly find out of an app is causing the issues. If so, use titanium backup to freeze the app. Sounds like you have many strange issues going on.
Sent from my SM-G925V using XDA Free mobile app
The charging issue happens to me every day and I'm stock non rooted. it started happening after about a month of use so I doubt that's a problem from rooting... Number 2 I have no clue and number 3 it happened to me when I tried using a cheap Chinese knock off off of ebay of the clear S view flip cover I had to reset my S6 when it stop bugging out after a few minutes... Hasn't happened since but I have tried using that case either haha

Categories

Resources