Fast charge problems - Galaxy Note5 Q&A, Help & Troubleshooting

Hey guys anyone experiencing problems with fast charging not working, tried using the moto fast charge cable and charger and still nothing. Seems. Like after the Roger update it only works like 20 percent of the time

I have the same problem after I updated my note 5. I'm just waiting for Google to push another update to fix their f*#$ up.

Yes, works most of the time (90% of the time). Using all equipment that came with phone. Fast charging hasn't worked probably 4 times over the past month. Will unplug/plug back in a few times then magically starts working.

no issues on Rogers here

So I went to the AT&T place to see what the problem was. The guy there switched the wall adapter that went with my charger to a newer one of the same model, and my fast charging capabilities came back. The fix was simple. The problem was in my Travel Adapter.
Sent from my SAMSUNG-SM-N920A using XDA Free mobile app

I do not know if that will help you but to be sure if fast charging is working or not, you need to plug it in and turn it off. Then, you should have 3 green LED lights flashing. If only one is flashing, then it is normal charge. If 3 are flashing, then this is the fast charging.

Related

[SOLVED] Phone Stops Charging Randomly. Solution?

I noticed this as of yesterday. My Nexus One is plugged in to the wall charger right now, but it randomly stops charging. The light at the top disappears and the phone shows that it is not charging. Give it a few seconds, and it starts charging again. Sometimes it will charge for 30 minutes without a problem, other times it starts and stops every few minutes. I've tried messing with the cable, but it doesn't affect whether or not it charges. I plan on switching batteries with my brother to see if that has a change. I'll also try a different cable soon. I've already rebooted the device, no change. If you go to the battery usage chart, it shows huge gaps in the green charging area..
Rooted, running geo411m stock rom, Android 2.3.3, stock kernel, stock HBOOT.
Any ideas? I hope the charging circuitry isn't failing. Took like 5 hours to charge, now the phone is at 95% battery.
I would try to wipe the battery stats from recovery see if that makes any difference then maybe try full wipe 1 to 5 times and maybe a clean install or even just change ROMs and check if it's the same.
alright I'll give those a try. I just don't know what could have caused it to happen. been on this rom for months, no change in setup. just randomly started. seems like a software issue to me (hopefully not hardware). even right now as I'm using it, it's plugged in but not charging.. 81%, no charge light.
Sent from my Nexus One using XDA Premium App
Your charger or cable are most likely the culprit. When the charger doesn't provide enough current - the phone stops charging, and sometimes chargers fail.
Jack_R1 said:
Your charger or cable are most likely the culprit. When the charger doesn't provide enough current - the phone stops charging, and sometimes chargers fail.
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I will also try that. I'll switch chargers with my brother tomorrow.
Jack_R1 said:
Your charger or cable are most likely the culprit. When the charger doesn't provide enough current - the phone stops charging, and sometimes chargers fail.
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It was the charger! My brother has an official HTC one he bought off eBay (looks like this), whereas I have the one that came with the N1. His charged my phone fine. My charger was still screwing up with his phone. I'm just going to buy the HTC one now. Thanks for you suggestion!
twolves14 said:
It was the charger! My brother has an official HTC one he bought off eBay (looks like this), whereas I have the one that came with the N1. His charged my phone fine. My charger was still screwing up with his phone. I'm just going to buy the HTC one now. Thanks for you suggestion!
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Click to collapse
Call HTC, even if you're out of warranty. They have been exceptional in providing replacements for broken accessories. I had somehow cracked the lens in the battery door, and when I called to ask where I can buy a new back cover they simply asked for my address and told me I could expect one the next day. Worst thing that could happen is they say "no".
I was searching an answer but found myself. The issue is something happen to system because of unstable voltage then keeps turning off charging.
I've added agni control kernel and activated ignore unstable charging power and voila!
I know this is an old thread but can you tell me - if you can remember (!) - how did you acticate "ignore unstable charging power"? I have the AGNI kernel for my Xiaomi Redmi Note 5 but no idea where the settings are! I've heard of an app but where it is I don't know.
fatihkurnaz said:
I was searching an answer but found myself. The issue is something happen to system because of unstable voltage then keeps turning off charging.
I've added agni control kernel and activated ignore unstable charging power and voila!
Click to expand...
Click to collapse
How did you activate that feature? Where are the kernel settings?

[Q] Used wrong charger, battery jumped to 100%

I wanted to quickly transfer something from my laptop to my new Droid Turbo, so I quickly grabbed a USB cable thinking it was my Droid Turbo's cable. I had accidentally grabbed my 2012 Asus Nexus 7 cable instead. I plugged it into a USB 3.0 port on my laptop and after transferring some things for two minutes I noticed my battery was at 100%. I thought this was strange as my battery had only a few minutes ago been 87%. That's when I realized I was using the Asus cable.
Should I be concerned? I usually almost religiously never mix chargers.
Edit: I have just discovered that the cable is damaged and partially pulling out from the USB end.. could this have anything to do with it?
I had the same issue, connected my phone to a USB 3.0 port to backup some date and was shocked at how fast it supposedly charged up to 100%. I used a 3 y/o cable from an old Galaxy S3.
USB 3.0 has nearly double the power output of USB 2.0. So that could have something to do with it. Using a different cable or slightly torn one won't make a difference. The battery percentages also aren't the most accurate all the time. Your battery should be fine.
Sent from my XT1254 using XDA Free mobile app
A USB 3 cable going to a standard USB 2 micro port? No voltage difference.
---------- Post added at 11:07 PM ---------- Previous post was at 11:06 PM ----------
When using a standard USB cable the port does not matter.
I do think the calibration of the battery is off. I've had it go from 93 percent to fully charged on my qi charger just a minute ago, and yesterday twice, once on the turbo charger and an usb port on my laptop. I fully drained the battery the first day, Friday, and I think either it's still learning or the calibration is off. It seems to show it draining quickly the first sixty percent, then really slow down the last forty. Now I don't like letting the battery drain too low, decreases the battery life and capacity, hopefully it learns or next update clears this up.
This also happened to me on a usb3 port, but with the original cable. I jumped from 88% to 100% in about 5 seconds. This can't be right. Has to be a bug.
I don't think this is related to faulty chargers/cables. I had the same thing happen to me yesterday using my car charger for the first time (that I've used on 10+ other devices without issue) and the phone shot up to 100% in a few minutes. Ever since I used that charger all my other chargers that were previously working fine (turbo, qi, etc.), are charging the phone too quickly as well. I hope someone can figure out a fix for this, or an update comes out soon. I just wiped my device and set it up again, I'll report back if it's fixed.
I had this issue, I killed the battery thinking it would fix the issue when It charged, It did not. I factory reset and that also did not fix the problem. phone would show as 100% charged even when really only 3% charged. I ended up getting a replacement from VZW store.
Update - replacement phone from VZW is doing the same thing, only charger that I have used is a TYLT qi compliant wireless charger. (shows 100% for 6hrs)
Also are you guys on system version 21.21.12 or did you take the update?
Same issue here. Started today. Had since release. Exclusively use Tylt Vu charger. Have latest update. On Dalvik.
Silvaire said:
Same issue here. Started today. Had since release. Exclusively use Tylt Vu charger. Have latest update. On Dalvik.
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Click to collapse
Mostly same here. Used the Tylt Vu exclusively, then used the Turbo charger once or twice. Phone was stuck at 100% for twelve hours yesterday, dropped to 93% after reboot. It appears confused as to what it should really be at. Seems that the Tylt Vu is the common thread here.
Fixed mine! after holding the power button for about 20 seconds the phone will shut off, I then charged the phone with the Turbo charger overnight which reclibrated the battery meter. This has not happened again since doing this.
Hope this helps!
XF1ber said:
Fixed mine! after holding the power button for about 20 seconds the phone will shut off, I then charged the phone with the Turbo charger overnight which reclibrated the battery meter. This has not happened again since doing this.
Hope this helps!
Click to expand...
Click to collapse
This also solved the problem for me, thank you!! (I had also plugged into a usb3.0 port before this issue occured, hope they address this with a patch or some kind of fix).
I'm also having strange battery problems the past few days. The other day, randomly around 4pm I happened to notice my battery said 97%...just not possible since it had been off charger since 6am.. Yesterday, battery showed 35% and then died 2 mins later, powered off. Tried the power button for 20 and charged overnight, but on my qi charger I woke up to it only partially charged and not charging anymore. took off and put back on charging pad and it charged some more until morning. It seems the battery isn't calibrated and not showing the correct readings...anybody else? (oh, and it's a samsung charging pad)
sincerity said:
I'm also having strange battery problems the past few days. The other day, randomly around 4pm I happened to notice my battery said 97%...just not possible since it had been off charger since 6am.. Yesterday, battery showed 35% and then died 2 mins later, powered off. Tried the power button for 20 and charged overnight, but on my qi charger I woke up to it only partially charged and not charging anymore. took off and put back on charging pad and it charged some more until morning. It seems the battery isn't calibrated and not showing the correct readings...anybody else? (oh, and it's a samsung charging pad)
Click to expand...
Click to collapse
unplug it from everything, hold power button till it shuts off, it will then show an accurate % reading. Plug into the turbo charger that came with it and walk away for an hour. Should re-calibrate and get you back to normal (assuming the issue you're having is the same as ours). this worked for me. good luck!
rhcreed said:
unplug it from everything, hold power button till it shuts off, it will then show an accurate % reading. Plug into the turbo charger that came with it and walk away for an hour. Should re-calibrate and get you back to normal (assuming the issue you're having is the same as ours). this worked for me. good luck!
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Hey, when i power button until shuts off, I don't get a %....am I missing something? Thanks!
sincerity said:
Hey, when i power button until shuts off, I don't get a %....am I missing something? Thanks!
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Sorry, needs to be plugged into turbo charger, I told you out of order, my bad.
plug into turbo charger, hold power till it cycles on it's own (you'll see the real %), leave plugged in and walk away for an hour.
Solved all of my problems, good luck!
(seems like this is caused by plugging into usb3.0 ports, and possibly some qi chargers. I use an lg qi charger overnight and have not had the issue. It happened to me when I plugged it into a usb3.0 port on a laptop).
great! this worked for me! thanks!
Well for me I've had this bug since day 1 and none of the fixes are permanent -- there's a bug in the software on Moto's side that needs to be dealt with. I posted a thread on Moto's support forum in hopes of raising the profile of this issue cause it's a showstopper for people like me who rely 100% on Qi.
https://forums.motorola.com/posts/a029dc63a5
Silvaire said:
Well for me I've had this bug since day 1 and none of the fixes are permanent -- there's a bug in the software on Moto's side that needs to be dealt with. I posted a thread on Moto's support forum in hopes of raising the profile of this issue cause it's a showstopper for people like me who rely 100% on Qi.
https://forums.motorola.com/posts/a029dc63a5
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Click to collapse
Hi all,
I've had this same issue and I'm not sure when this happened, but I certainly noticed it immediately after using Qi charger for the first time.
Can we confirm if anyone on this thread had this issue by using a wired charging device, or whether this issue is synonymous with Qi charging?
Wiggz said:
Hi all,
I've had this same issue and I'm not sure when this happened, but I certainly noticed it immediately after using Qi charger for the first time.
Can we confirm if anyone on this thread had this issue by using a wired charging device, or whether this issue is synonymous with Qi charging?
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Click to collapse
it happened to me after being plugged into a usb 3.0 port, I use a qi charger (LG) every night without issue.

Fast charging

Is there a set of rules that it follows before fast charging works? I'm not sure if it's that or my phone or charger is bad..
Seem like I can only get it working 30% of the time. I would have to unplug and plug in multiple times before the notification pops up saying fast charging.
I tried multi USB cables and pushed it all the way in the charger.
I haven't managed to look at kernel source yet (not yet released), but maybe charge type is not only dependant on charging source type, but current battery level. ie top off charging. Just guessing for the moment............
I have the same issue. The quick charging notification never pops up the first time. If I unplug the cable and plug it back in, then it's fine. I'm using the wall plug and cable provided by Samsung.
Sent from my SM-N920T
Don't know. I've only charged my phone 2x, but fast charging popped up both times.
crawldit said:
I have the same issue. The quick charging notification never pops up the first time. If I unplug the cable and plug it back in, then it's fine. I'm using the wall plug and cable provided by Samsung.
Sent from my SM-N920T
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I take it you got the sprint note 5? I just went and exchanged for a new one. Its giving me the same problem
sheryip said:
I take it you got the sprint note 5? I just went and exchanged for a new one. Its giving me the same problem
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Actually no, I bought the T-Mobile version. I doubt it matters but it's the 64gb model. It sucks that you exchanged yours and have the same issue.
Sent from my SM-N920T
I picked up the AT&T model yesterday. Plugged into my car charger, 2amp, works fine. Got home and plugged in before bed with samsung supplied charger, showed fast charging. Passed out and woke up to 40% battery this morning. Turns out it will connect fast charge (ONLY if i use the supplied brick AND cable), but cuts out after about 5 mins! If i use the 9v brick with a random cable, it will just say cable charging, but seems to be decently speedy and won't stop charging. Seeing how crawldit replaced his and has the same issue leads me to think Samsung really was hoping people would get the wireless pad. Hopefully its a minor software update/patch needed. Phone is a freakin winner on all other aspects. Battery life appears to be better than the note 4 even with a slightly lower mah.
Definitely a software issue IMHO, from the sound of it. Also, on my VZW 32gig I do not have this issue. Every time I plug it in (to the supplied charger) it fast-charged. Cant say if it gives the message every time though, but I know it fast-charges because its never on that charger more than 15-30 minutes and the charge jumps massively. But even on a normal charger it still charges fairly quickly.
Well... turns out my brick was bad, used the one from my Note 4 with the new note 5 cable and it works like a charm. I'd recommend checking out a new brick.
Glad you got it figured out. Mine works fine now as well. I don't know if everything was overly stiff from being brand new, but after a day or two the fast charge pops up the first time every time now.
Sent from my SM-N920T

Fast charge stopped working

Hello all,
Strange thing noticed today my s10 doesn't do fast charge anymore.
I checked the settings and fast cable charge is active but the phone is only normal charging.(temp was ok)
Any advice?
S10 -G9730
Sent from my SM-G9730 using Tapatalk
Same thing for me! It's been driving me crazy. I'm on a T-Mobile S10 with the September update. Seems to have started since I updated..
Boys, they've seemed to have disabled it from the settings. Go to device care - settings - enable cable fast charge
Mine is still active in the settings. In fact, if I restart my phone and clear cache, it will say fast charging for 3 seconds before switching back to cable charging. I'll also get the occasional notification to check your charger connection.
All of this started since the T-Mobile September update came out. I've tried with 3 cables and 3 power bricks and booting into safe mode. I guess next step may be a factory reset.
FWIW, I updated my unlocked phone about an hour ago and it is still fast charging. I am not on T-Mobile though.
Try another USB cable.
Mine stopped working correctly (got the alert check your charger etc).
Used another I bought on AliExpress and fast charging is working as expected.
Dkzs said:
Try another USB cable.
Mine stopped working correctly (got the alert check your charger etc).
Used another I bought on AliExpress and fast charging is working as expected.
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Click to collapse
Yea that was the issue, cable.
Sent from my SM-G9730 using Tapatalk

Fast charging is gone

Anyone know what I have to do to get fast charging back? I have the option enabled in settings. The cord is good, my wife's phone fast charges just fine with it. I've soft reset the phone, cleared cache, and just about any other option I could find on the web. So weird cuz it was working fine not too long ago but just noticed now that I can't get it to work.
Try cleaning the usb port on your phone. i had the same problem, just cleaned it out with air.
Thanks but been tried that. I work in Audio/video so that was one of the first things I tried.
TokedUp said:
Anyone know what I have to do to get fast charging back? I have the option enabled in settings. The cord is good, my wife's phone fast charges just fine with it. I've soft reset the phone, cleared cache, and just about any other option I could find on the web. So weird cuz it was working fine not too long ago but just noticed now that I can't get it to work.
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Is her phone the same model as your phone?
She has S9+
TokedUp said:
She has S9+
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Are you able to mount the phone as storage on a computer, or able to access a USB with the OTG adapter? The charge port on this phone isn't the most robust and a few people have had problems with then failing.
No issues with any other stuff except fast charging. The phone charges fine but just say fast charging and takes forever. It's so weird cuz in my car my phone would barely charge when hooked up to USB in console, but then soon as I lost fast charging at home it started fast charging in the car. I just don't get it
TokedUp said:
No issues with any other stuff except fast charging. The phone charges fine but just say fast charging and takes forever. It's so weird cuz in my car my phone would barely charge when hooked up to USB in console, but then soon as I lost fast charging at home it started fast charging in the car. I just don't get it
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Well luckily normal charging and USB still works so it's not the worst. At least your battery will last a little longer now?
My advice would be install an app like accubattery
https://play.google.com/store/apps/details?id=com.digibites.accubattery
It will show current when charging.
Fast charging being displayed by Android only seems to indicate fast charging is enabled rather than actually occurring.
I find when fast charging is occurring with standard Samsung charger, but not original cable it will show approximately 2800 mA.
It did seem to be below this rate a few months ago when ambient temperatures were higher and battery temp got above 36 °C
I also bought an unbranded charger cable that has an led that illuminates bright when high current charging and dimmer when charging at lower rates.
Probably defective . I've read issues on here about fast charging no longer working and it had to be repaired by samsung.
Sent from my SM-G975U using Tapatalk
Ive had this problem with all my samsung phones since galaxy s8. I dont know why after some months the phone loses the ability to fast charge (it happened to my s8, note 8 and currently note 9)
Enviado desde mi SM-N960U mediante Tapatalk
I finally replaced the usb-c port
I had the issue that fast charging was gone and it charged very slow sometimes. I did many searches and did everything I could do. none changed anything. finally I went to Samsung and they replaced the port.
amirfathi said:
I had the issue that fast charging was gone and it charged very slow sometimes. I did many searches and did everything I could do. none changed anything. finally I went to Samsung and they replaced the port.
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Was ur phone under warranty still?
i had this essue
https://forum.xda-developers.com/galaxy-note-9/help/fast-charging-issue-t3939268
it is not a software essue you have to repair it.
Major Tokage said:
Was ur phone under warranty still?
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Click to collapse
It was. Now I am a bit skeptical about this USB-C port thing. I take good care of my gears. Especially this one that cost me an arm and a leg. I want to do a survey if all the manufacturers' type-c port is prone to get damaged like this easy!
I would take your device to a Samsung Service Centre and let them take a look at it.

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