No baseband! Baseband unknown. - G 2014 Q&A, Help & Troubleshooting

I installed a custom rom on my Moto G 2014 (XT1068) and my phone died instantly. I tried several roms and finally got my phone up and running by installing FlexOS rom. But I can't fix the baseband issue. Maybe I have lost my IMEI or something. The baseband says "Unknown" and android.phone crashes every 2 mins. I don't know what to do. I guess fixing the baseband will fix all the issues. Can anyone please help me in recovering the baseband?
Thanks in advance.

anuchayal said:
I installed a custom rom on my Moto G 2014 (XT1068) and my phone died instantly. I tried several roms and finally got my phone up and running by installing FlexOS rom. But I can't fix the baseband issue. Maybe I have lost my IMEI or something. The baseband says "Unknown" and android.phone crashes every 2 mins. I don't know what to do. I guess fixing the baseband will fix all the issues. Can anyone please help me in recovering the baseband?
Thanks in advance.
Click to expand...
Click to collapse
try my signature for xt1068 firmwares
xt1068 is universal hardware (global) so pick your xt1068 firmware and flash
if still not working your've erased something you should not have
my signature contain STOCK motorola firmware with added installer
read instructions

reefuge said:
try my signature for xt1068 firmwares
xt1068 is universal hardware (global) so pick your xt1068 firmware and flash
if still not working your've erased something you should not have
my signature contain STOCK motorola firmware with added installer
read instructions
Click to expand...
Click to collapse
Thanks Man. It helped. I guess something went terribly wrong with my phone. Also, previously there were issues with facebook. That has also been solved. The only problem that persists is that the phone is very laggy. Should I change the kernel?

anuchayal said:
Thanks Man. It helped. I guess something went terribly wrong with my phone. Also, previously there were issues with facebook. That has also been solved. The only problem that persists is that the phone is very laggy. Should I change the kernel?
Click to expand...
Click to collapse
try factory reset twice in a row

reefuge said:
try factory reset twice in a row
Click to expand...
Click to collapse
Will it support Motorola's minor software updates and the upcoming marshmallow update?

anuchayal said:
Will it support Motorola's minor software updates and the upcoming marshmallow update?
Click to expand...
Click to collapse
yes unless you change recovery or root or modify system this is stock oem

Hi Reefuge,
could you provide your help on a similar question?
On my XT1072 I have no baseband as well and wonder how to resolve it. Previously, even the IMEI was deleted but managed to re-enter it with an XPosed Module. However baseband error remains and SIM card is not recognized. In com.android.telephony the database is also missing (likely related).
No idea how to fix it and would greatly appreciate your thoughts. I am on CM12.1 and researched/tried for hours without luck. Have not had such an issue despite flashing ROMs on many phones before.
Thanks in advance and have a great weekend.

I have the same problem . Were you able to fix it?
frosty76 said:
Hi Reefuge,
could you provide your help on a similar question?
On my XT1072 I have no baseband as well and wonder how to resolve it. Previously, even the IMEI was deleted but managed to re-enter it with an XPosed Module. However baseband error remains and SIM card is not recognized. In com.android.telephony the database is also missing (likely related).
No idea how to fix it and would greatly appreciate your thoughts. I am on CM12.1 and researched/tried for hours without luck. Have not had such an issue despite flashing ROMs on many phones before.
Thanks in advance and have a great weekend.
Click to expand...
Click to collapse

Related

[Q] xperia zr baseband unknown no wifi and cellular service

everything was working fine on my xperia zr(c5502) until one day when for the first time the phone had its battery completely exhausted somehow the cellular service was lost and the phone got locked by mcafee internet security and was always asking for the pin at the start.even after entering the correct password it would just get stuck at this part and would never unlock.so i flashed the stock firmware 4.2.2.it was so unstable and was rebooting continously so i flashed the its first stock firmware 4.1.2 which removed the lock and reboot problems but the baseband is now unknown and no imei too and so no cell service and wifi isnt working.i am currently trying to flash the different firmware files and the baseband files of c5502 and c5503 to see if the baseband gets updated.before this problem started,i had never rooted the phone nor unlocked the bootloader or do anything of this sort.somebody please tell me what to do .has anyone xperienced this same error or baseband unknown error for zr???? :crying:
ajgo333 said:
everything was working fine on my xperia zr(c5502) until one day when for the first time the phone had its battery completely exhausted somehow the cellular service was lost and the phone got locked by mcafee internet security and was always asking for the pin at the start.even after entering the correct password it would just get stuck at this part and would never unlock.so i flashed the stock firmware 4.2.2.it was so unstable and was rebooting continously so i flashed the its first stock firmware 4.1.2 which removed the lock and reboot problems but the baseband is now unknown and no imei too and so no cell service and wifi isnt working.i am currently trying to flash the different firmware files and the baseband files of c5502 and c5503 to see if the baseband gets updated.before this problem started,i had never rooted the phone nor unlocked the bootloader or do anything of this sort.somebody please tell me what to do .has anyone xperienced this same error or baseband unknown error for zr???? :crying:
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2560677
Lasantha said:
http://forum.xda-developers.com/showthread.php?t=2560677
Click to expand...
Click to collapse
he has not got a working solution for this..what am i supposed to do.please help????
ajgo333 said:
he has not got a working solution for this..what am i supposed to do.please help????
Click to expand...
Click to collapse
just reflash fw bro everything will fixed.
stupid me... caught this...
how i resolved it... (im using cm/fxp btw)
- make nandroid backup
- wipe
- reboot
- baseband comes back
- reboot into recovery
- advanced recovery with "data" only
- reboot
- done.
i have this problem too.
i'm on stock 4.1.2 with no baseband,imei and signal.
bootloader is locked.
i test many stock and custom roms. but not solved.
any way to repair it?
l0000l said:
i have this problem too.
i'm on stock 4.1.2 with no baseband,imei and signal.
bootloader is locked.
i test many stock and custom roms. but not solved.
any way to repair it?
Click to expand...
Click to collapse
repair centre?
nostupidthing said:
repair centre?
Click to expand...
Click to collapse
no professional repair center near me to repair it.

Note 3 SM-N900W8 Failed Lollipop Update - Unkown Basebad and IMEI Null

Hi there,
Mind helping me anyone? I ended up having unknown Baseband and IMEI null during failed lollipop upgrade. I tried flashing back to original stock rom both kitkat and lollipop via ODIN but I still got same issues. I ended up rooting the phone and currently running twrp. I'm just at lost right now on what else to do. I tried the EFS Wipe via sideload that didn't work either. There seems to be a lot of people experiencing this. The phone boots up fine except Unknown baseband and IME null and I'm not getting any network connections.
I'm thinking of putting custom ROM but I"m not sure with one will work. I have SM-N900W8 Canadian version Telus
Please help.
amilayajr said:
Hi there,
Mind helping me anyone? I ended up having unknown Baseband and IMEI null during failed lollipop upgrade. I tried flashing back to original stock rom both kitkat and lollipop via ODIN but I still got same issues. I ended up rooting the phone and currently running twrp. I'm just at lost right now on what else to do. I tried the EFS Wipe via sideload that didn't work either. There seems to be a lot of people experiencing this. The phone boots up fine except Unknown baseband and IME null and I'm not getting any network connections.
I'm thinking of putting custom ROM but I"m not sure with one will work. I have SM-N900W8 Canadian version Telus
Please help.
Click to expand...
Click to collapse
Since you have Sm-N900W8 this one seems like it will work
[ROM] [SM-N900W8] {no name ROM_NF1}[Update 24th June] 4.4.2 Note III for CANADA
http://forum.xda-developers.com/showthread.php?t=2725204
Rooted i747 said:
Since you have Sm-N900W8 this one seems like it will work
[ROM] [SM-N900W8] {no name ROM_NF1}[Update 24th June] 4.4.2 Note III for CANADA
http://forum.xda-developers.com/showthread.php?t=2725204
Click to expand...
Click to collapse
Thanks for the help. I guess by flashing this custom ROM the unknown baseband and null IMEI will be fixed? anywhere stated that in the post? what post# was it by any chance? Thanks!
amilayajr said:
Thanks for the help. I guess by flashing this custom ROM the unknown baseband and null IMEI will be fixed? anywhere stated that in the post? what post# was it by any chance? Thanks!
Click to expand...
Click to collapse
He does say it's " There is no baseband in this ROM. So its compatible with any carrier. Make sure u put ur APN in ur network settings." Seen nothing about IMEI. Post 105 http://forum.xda-developers.com/showpost.php?p=53697925&postcount=105
Rooted i747 said:
He does say it's " There is no baseband in this ROM. So its compatible with any carrier. Make sure u put ur APN in ur network settings." Seen nothing about IMEI. Post 105 http://forum.xda-developers.com/showpost.php?p=53697925&postcount=105
Click to expand...
Click to collapse
Well my note 3 right now it has "Unknown Baseband" and IMEI Null. so will this custom rom with no Baseband will fix this?
amilayajr said:
Well my note 3 right now it has "Unknown Baseband" and IMEI Null. so will this custom rom with no Baseband will fix this?
Click to expand...
Click to collapse
It would be up to you to try. Me, I would try. This is from Sammobile site for your phone http://www.sammobile.com/firmwares/download/45029/N900W8VLU2DOC4_N900W8OYADOC4_TLS/ Stock odin file.

Help with IMEI Unknown

Good morning,
This cellphone is from a cousin which already sent this phone twice to techservice and it came back this way. Everything seems to be working except that it has no IMEI and no baseband.
What I know is it was never flashed with custom images, just official ones and it is currently with Android 4.4.2.
Any ideas?
Thank you in advance!
fggs said:
Good morning,
This cellphone is from a cousin which already sent this phone twice to techservice and it came back this way. Everything seems to be working except that it has no IMEI and no baseband.
What I know is it was never flashed with custom images, just official ones and it is currently with Android 4.4.2.
Any ideas?
Thank you in advance!
Click to expand...
Click to collapse
Hi, easy way, go to play store and download this apk Network Mode, and change the frecuency of the radio, press the tree pionts ,select Automatic, let he apk works; when finished check your baseand and imei back again, cheers.
Hi! Thanks for your answer! I did exactly what you said, but when I try to select Automatic it just says it failed. Any ideas?!
Hummmm, if you try whit Euro or Usa banda?
Tried every single option, same result
The rom , is an update from a recovery or you douwnload the update fron the ROM?
As far as I know, the update was downloaded from within JellyBean.
One time have the same isue like you, I solved this way, ...............................................

Baseband Unknown

Hi. I got a serious trouble please some one help me. Strangely yesterday my xt 1254 ran out of service i checked but didn't find sim menu. And baseband unknown while imei was missing too. I rebooted device and all got ok sim worked badeband ok & imei shown. But the problem is after sometime( 1 or 2 hour later) my device again ran into same problm. And aftee that the problem continues for sometime baseband works after sometime it gets unknown no sim no imei please help me to get out of this. Thanks
Looks like no one helps noobs
Not that no one helps noobs, but not many people check here any more.
1) The real Droid Turbo forum is over at Moto Maxx, where all the updated Moto Quark custom ROMs are.
2) This phone is 4 years old. No one comes here anymore with a "new" problem. So, feel free to SEARCH for previous answers.
https://forum.xda-developers.com/search/forum/3715?query=baseband
3) Are you still running stock firmware? Is your bootloader unlocked and you're on a custom ROM? What version firmware are you running? You don't mention any of that, which may be relevant.
* If you're still on stock, the best thing to do is reflash same firmware or newer to reset the modem. Be very careful it's not older firmware, or you will brick the phone (if your bootloader is still locked).
* If you're running custom ROM, the best thing is to flash the BHB27 clear modem file in TWRP and then reflash your modem in TWRP. There's TWRP-FLASHABLE modem zip files available for all Moto QUARKS.
A single answer and i got all i want. Thank you chazzmatt. The problem was faulty baseband chip cz mistakenly my brother fell down the device. Repair guy said me he changed the chip and now all set. Thank you buddy and thanks xda

MOTO G6 - IMEI 'Unknown', Baseband 'Unknown' - NEED HELP PLEASE!

Hello everyone, I am new to all of this development stuff for Android devices and I know I screwed something up big time.
I had an update recently on my Moto G6 XT1925-6 phone to Pie and there were several bugs happening from calls dropping, data and service dropping erratically, youtube videos would skip forward several times or not download at all. I found the post on here to downgrade from Pie to Oreo Stock ROM and followed it exactly as I could. Everything went according to the guide, but now after rebooting the phone and going through the setup, the phone wont detect my SIM, and there is no service. Under the IMEI Information, everything is 'Unknown' and under SIM status everything says 'Not Available'. Also, under Mobile Network, Data Roaming, Preferred network type, and System select is greyed out. CDMA subscription is the only thing available to tap. The issue with that is, this phone is originally GSM.
Please, I am not knowledgeable in messing with Android systems and I know I shouldn't be messing with something I know nothing about. I do have ADB Minimum installed on my PC, the phone is unlocked bootloader but is currently not rooted after the stock ROM was flashed.
Stock ROM: ALI_RETAIL_8.0.0_OPSS27.104-92-4-5-1_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml
One more thing to add, I did the fastboot IMEI check command and it came back with one IMEI so it is still present in the phone somewhere.
Any help would be greatly appreciated! Thanks in advance!
Angelo Della Morte said:
Hello everyone, I am new to all of this development stuff for Android devices and I know I screwed something up big time.
I had an update recently on my Moto G6 XT1925-6 phone to Pie and there were several bugs happening from calls dropping, data and service dropping erratically, youtube videos would skip forward several times or not download at all. I found the post on here to downgrade from Pie to Oreo Stock ROM and followed it exactly as I could. Everything went according to the guide, but now after rebooting the phone and going through the setup, the phone wont detect my SIM, and there is no service. Under the IMEI Information, everything is 'Unknown' and under SIM status everything says 'Not Available'. Also, under Mobile Network, Data Roaming, Preferred network type, and System select is greyed out. CDMA subscription is the only thing available to tap. The issue with that is, this phone is originally GSM.
Please, I am not knowledgeable in messing with Android systems and I know I shouldn't be messing with something I know nothing about. I do have ADB Minimum installed on my PC, the phone is unlocked bootloader but is currently not rooted after the stock ROM was flashed.
Stock ROM: ALI_RETAIL_8.0.0_OPSS27.104-92-4-5-1_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml
One more thing to add, I did the fastboot IMEI check command and it came back with one IMEI so it is still present in the phone somewhere.
Any help would be greatly appreciated! Thanks in advance!
Click to expand...
Click to collapse
What version of Pie did you upgrade to and when you downgraded did you flash the bootloader and gpt.bin files? Can you link the post that you followed?
kc6wke said:
What version of Pie did you upgrade to and when you downgraded did you flash the bootloader and gpt.bin files? Can you link the post that you followed?
Click to expand...
Click to collapse
First, thank you for your reply and help in this matter!
After the update from the phone itself, it said it was Android Pie v9.0.0. I don't know anything further than that on which version of Pie if there are several.
When I attempted to flash the bootloader and the gpt.bin during the steps on the forum guide, adb gave me the 'couldn't open' and the 'Failed' result for those two things. Reading one of the replies to this guide, someone stated that they didn't flash either of those and it worked perfectly.
Here is the guide: https://forum.xda-developers.com/moto-g6/how-to/guide-faster-updated-guide-to-root-t3914228
Angelo Della Morte said:
First, thank you for your reply and help in this matter!
After the update from the phone itself, it said it was Android Pie v9.0.0. I don't know anything further than that on which version of Pie if there are several.
When I attempted to flash the bootloader and the gpt.bin during the steps on the forum guide, adb gave me the 'couldn't open' and the 'Failed' result for those two things. Reading one of the replies to this guide, someone stated that they didn't flash either of those and it worked perfectly.
Here is the guide: https://forum.xda-developers.com/moto-g6/how-to/guide-faster-updated-guide-to-root-t3914228
Click to expand...
Click to collapse
I have successfully downgraded from Pie PPSS29.55-24-2 to Oreo without flashing those files but today when I flashed the newest Pie PPS29.118-11-1, I got these results.
Only solution was to reflash the latest Pie. If you took the OTA update as it appears you did you are most likely in the same boat I'm in stuck on the latest Pie.
kc6wke said:
I have successfully downgraded from Pie PPSS29.55-24-2 to Oreo without flashing those files but today when I flashed the newest Pie PPS29.118-11-1, I got these results.
Only solution was to reflash the latest Pie. If you took the OTA update as it appears you did you are most likely in the same boat I'm in stuck on the latest Pie.
Click to expand...
Click to collapse
Okay, thank you for the information. Unfortunately I will have to reupdate to P.O.S. Pie. Could you point me to the correct version of Pie that will work? It was the OTA update to PIE that I did so if you could let me know which one you labeled would work, then I can get started. Maybe point me to a guide if you know of one to do it properly.
Thanks a million!
Angelo Della Morte said:
Okay, thank you for the information. Unfortunately I will have to reupdate to P.O.S. Pie. Could you point me to the correct version of Pie that will work? It was the OTA update to PIE that I did so if you could let me know which one you labeled would work, then I can get started. Maybe point me to a guide if you know of one to do it properly.
Thanks a million!
Click to expand...
Click to collapse
I can't tell you exactly which firmware to download, but It looks like you are using the Retail version by your post mentioning "Stock ROM: ALI_RETAIL_8.0.0_OPSS27.104-92-4-5-1_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml". If so I would flash this one.
As for a guide some people use RSD lite but I prefer this method.
download the attachment and extract it
extract the firmware to the folder Place_Extracted_Firmware_Here.
double click 2-rsd-flash-flashfile-windows.bat, this will create a file called flashfile.bat (It will Wipe your data).
boot your phone to bootloader, connect it to pc.
double click the flashfile.bat and let it run
reboot
hope this helps
View attachment RSD_Lite_Motorola_XML_To_Batch_Script.zip
351849091444336

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