It boots up but nothing on the screen since I got it yesterday. Shows nothing when I plug in charger with phone off and doesn't show samsung logo whole booting up. Screen is completely black. The notification led, recent apps, and back button do light up and I am able to tap the screen and have it register but the screen just doesn't display anything.
Tried booting into fastboot and nothing, tried booting into download mode and nothing, tried removing battery and holding power for over a minute and nothing.
Help me before I have to return it. I g out. It for 380$ new from a recent cowboom.com deal and they're out of stock so they with be able to replace it.
One thing i did notice is that, even though it boots up and I can hear the water drop sound when pressing the back button, as soon as I hit the power button again, it reboots.
Maybe a fresh os install will help?
Return and get refund or send it to samsung repair center.
Looks like a digitizer problem.
I wouldn't send it to Samsung. I sent mine in and was returned in worst condition.
Related
Hello everyone. I have had my Droid Bionic since day one and I have never had an issue with it. It has been wonderful.
Until today. I am on the stock OS. I had a Live Wallpaper that showed a little Android figure that melts based on the percentage of my battery. I went into my Gallery and clicked on "Set As Wallpaper" on an image I took with my camera on the phone.
At the bottom of the phone, a small popup showed up that said "COMPLETED". When I went to the home screen, there was no wallpaper in the background. It was just black, though the icons were still there and it was responsive. I thought maybe the image was corrupt, so I went and tried another image.
This caused the phone to reboot. When it rebooted, there was a notification bar, the time, the lock screen, and a thing that said No Signal. I tried to unlock it, but the phone was unresponsive.
Then I got a text message, even though I had no signal. The notification light was blinking. I could not unlock the phone. I hit the sleep button, and it went to sleep. I tried hitting it again, and it would not wake up.
I tried pulling the battery and putting it back in, and now it won't properly boot. Right when it boots, it goes to sleep (the little shutdown animation). I texted myself from my sister's phone and the notification light blinks, the phone vibrates, and the screen turns on and shows I have a text on the notification bar. The screen and the buttons are completely unresponsive, however.
I tried calling myself from my home line and I could pick up the call just fine and end the call. I could not, however, go back to the home screen while on the call. The capacitive buttons on the bottom were completely unresponsive. When I hung up the call (by touch), it went to a completely black screen with the notification bar showing that I had some text messages and the time and my service, etc.
I have rebooted the phone five times now by removing the battery and it keeps going to this. I have never rooted the phone (I wouldn't even know how to) and I am concerned because of all of the information that I have saved on the phone.
Yes I have tried removing the SD card. Didn't help.
Any suggestions? :/
UPDATE: Now the phone doesn't even boot, it gets stuck at the Red Eye spinning logo. It vibrates twice and the notification light begins blinking, meaning it is letting me know that I have received text messages... but it isn't actually booting to the Android home screen. Really strange...
You should fxz back to stock
It will wipe your application data but not you're sdcard info or internal storage
Sent from my DROID BIONIC using xda premium
Hard reset using all three external buttons
Try doing a hard reset - it's one of those things they only tell you about at the Verizon store when you're stuck:
Once you have the phone on and at least responsive, press and hold BOTH volume keys, then hold the power button down for 10 seconds (it's really about 6, but 10 will do it for sure). This procedure can also be done to force a reboot when you load a gnarly application that sux and locks your phone up - without having to disassemble everything and pull the battery.
Hopefully with any luck, you're phone will do a back-flip and come up!
Hey all,
I just installed a new digitzer on my Vivid. Everything went fine, and nothing broke as I was taking apart the phone, or putting it back together.
Now that the phone is back together, however, it is having some problems.
First off, When I try to power the phone on, it vibrates like usual, but then doesn't display anything. The phone then proceeds to enter in to a bootloop and keeps vibrating every couple moments. When plugged in to the computer, the orange light comes on for a few seconds, then turns off. Windows will not recognize the phone. All the while, the screen is completely black, and none of the lights come on for the buttons either.
The phone was working fine before replacing broken digitizer.
The phone is NOT rooted, nor has it ever been. I am running stock ICS.
have tried entering Hboot with no avail.
Any advice?
Thank you!
Can you get into any other modes? Try to get to hboot(hold down power button and volume down) while plugged into computer. Should take it to fastboot.
how long for? I tried holding down for a good 30 seconds...nothing happened other than my orange light turning off
I noticed with mine I had to go with:
Remove battery.
Replace battery
hold vol down + power
few seconds later release power
few seconds later in hboot
YMMV due to repair.
You can also try a knoppix boot disc and some tutorial to see if you can find any sign of life off the phone in dmesg.
hope this helps some.
Sounds like a loose connection. Make sure that you've correctly reconnected all internal connections. Especially the connection under the little door with the void sticker on the screw in the battery compartment. If after verifying all connections are made and proper, the problem persists, I'm sorry to say you may have physically damaged the connectors during disassembly. Please visually inspect all connections for damage. A powerful magnifying glass is recommended.
(I have successfully replaced my digitizer twice, and my LCD panel once on this phone...)
Sent from my HTC Dark Raider using XDA.
I have taken it apart twice, checked all connections, and everything is good. Phone cannot enter any boot mode, and computer still doesn't recognize it. The orange light still only stays on for a few seconds when plugged in, then turns off. The phone then proceeds to keep trying to restart itself, but the screen remains pitch black blank
idk.. get a replacement.?
Help. I was in a Facebook message conversation and I tried to send a picture from my phone to my friend. When I did so the screen turned black (notification bar was still visible) and nothing would respond, be it the power button, home button, whatever, nothing worked. So I held the power button until it turned off and and then tried to turn it on. It seemed to boot but after the splash screen I just got a black screen. I pressed the power button, the home and back keys flashed for a long while and then it turned off and now it won't turn on. If I plug it into the charger it also won't react, no charge light, nothing. It doesn't even get warm.
Right now I DO NOT have the money to get a new phone so if anyone can help me I'd greatly appreciate it.:crying:
Oh, forgot to mention that everything is stock, no roots, no mods, no nothing.
solsearch said:
Help. I was in a Facebook message conversation and I tried to send a picture from my phone to my friend. When I did so the screen turned black (notification bar was still visible) and nothing would respond, be it the power button, home button, whatever, nothing worked. So I held the power button until it turned off and and then tried to turn it on. It seemed to boot but after the splash screen I just got a black screen. I pressed the power button, the home and back keys flashed for a long while and then it turned off and now it won't turn on. If I plug it into the charger it also won't react, no charge light, nothing. It doesn't even get warm.
Right now I DO NOT have the money to get a new phone so if anyone can help me I'd greatly appreciate it.:crying:
Oh, forgot to mention that everything is stock, no roots, no mods, no nothing.
Click to expand...
Click to collapse
What happens when you press the power button + the volume down button? That should normally bring you into the bootloader. From there you could do a factory reset.
solsearch said:
Help. I was in a Facebook message conversation and I tried to send a picture from my phone to my friend. When I did so the screen turned black (notification bar was still visible) and nothing would respond, be it the power button, home button, whatever, nothing worked. So I held the power button until it turned off and and then tried to turn it on. It seemed to boot but after the splash screen I just got a black screen. I pressed the power button, the home and back keys flashed for a long while and then it turned off and now it won't turn on. If I plug it into the charger it also won't react, no charge light, nothing. It doesn't even get warm.
Right now I DO NOT have the money to get a new phone so if anyone can help me I'd greatly appreciate it.:crying:
Oh, forgot to mention that everything is stock, no roots, no mods, no nothing.
Click to expand...
Click to collapse
Plug you phone into the computer, have a look in device manager does it say QHSUSB_DLOAD ?
if so you have a hard brick, theres 1 of 2 things you can do, you can try this and risk voiding your warranty (if its still under warranty......http://forum.xda-developers.com/showthread.php?t=2770684
Or you can send it back to where you brought it and have it repaired / replaced.
Well, there's no warranty and sending it in would cost me around a hundred dollars in shipping plus the return shipping plus any repairs so that's not really a viable solution. The power button and volume down didn't work. I had actually tried it. Didn't get a chance to try the QHSUSB_DLOAD thing but I doubt it as I had gone through all the updates in sequence and the last one was whenever the Sense 6 update came out so it had been fine for weeks with no hitch.
Yesterday I went to the places that fix phones to see if any of them could help and then suddenly at one of them (the first one wanted me to leave it with them and I didn't feel they were trustworthy enough, the second was about to try to open it without even knowing how so I stopped him before he could break it, the third one wouldn't even look at it and suggested I send it in to the htc repair center which doesn't exist in this country). At the 4th place it miraculously started working but I don't know how long it will keep on that way.
Thanks for the help and the suggestions.
So I can't boot my phone. Previously stable h811, unlocked bootloader running latest 20i Extreme 3.3 MM with G4 Tweaksbox. I have a Qi/NFC sticker on the back, but which has worked flawlessly and was not in use when the phone died. Here's what happened and what I have attempted.
Problem began when phone simply went black. The only thing running was Maps, which had a route displayed but was not in navigation mode. The screen went dark like normal, and when I went to wake the phone, nothing happened. I was in the car and tried plugging in the car charger and did not get a charge light. Pulled the battery and was unable to get a response. The phone and battery were quite warm.
When I got home, I tried a different battery, and the screen turned on to the LG initial boot screen, but nothing else happened.
After many battery pulls and attempts to boot into recovery, I tried it with the phone plugged into the computer. Finally, it showed the charging screen and light, and after several more attempts- pulling the battery and inserting it, then powering on, it appeared to be booting, (boot animation started, but then looped and froze on the initial boot screen (with bootloader state: bootloader unlocked in the upper corner). After another round of attempt/battery pull, it booted all the way up, but at that point I had my sim pulled. Pulled the battery and tried to restart and it froze on the initial boot screen again. Haven't been able to get into recovery at all, can't get into download, can't boot past the initial LG screen. Sometimes it loops, sometimes it just hangs. Nothing I do pressing combos of buttons, plugged into computer or unplugged, seems to change anything. The very farthest I've gotten is the breathe blue light before the boot animation, but then it looped. Now it's boot looping plugged into the computer.
Any ideas? I'm at a total loss.
bdportil said:
So I can't boot my phone. Previously stable h811, unlocked bootloader running latest 20i Extreme 3.3 MM with G4 Tweaksbox. I have a Qi/NFC sticker on the back, but which has worked flawlessly and was not in use when the phone died. Here's what happened and what I have attempted.
Problem began when phone simply went black. The only thing running was Maps, which had a route displayed but was not in navigation mode. The screen went dark like normal, and when I went to wake the phone, nothing happened. I was in the car and tried plugging in the car charger and did not get a charge light. Pulled the battery and was unable to get a response. The phone and battery were quite warm.
When I got home, I tried a different battery, and the screen turned on to the LG initial boot screen, but nothing else happened.
After many battery pulls and attempts to boot into recovery, I tried it with the phone plugged into the computer. Finally, it showed the charging screen and light, and after several more attempts- pulling the battery and inserting it, then powering on, it appeared to be booting, (boot animation started, but then looped and froze on the initial boot screen (with bootloader state: bootloader unlocked in the upper corner). After another round of attempt/battery pull, it booted all the way up, but at that point I had my sim pulled. Pulled the battery and tried to restart and it froze on the initial boot screen again. Haven't been able to get into recovery at all, can't get into download, can't boot past the initial LG screen. Sometimes it loops, sometimes it just hangs. Nothing I do pressing combos of buttons, plugged into computer or unplugged, seems to change anything. The very farthest I've gotten is the breathe blue light before the boot animation, but then it looped. Now it's boot looping plugged into the computer.
Any ideas? I'm at a total loss.
Click to expand...
Click to collapse
Im bricked myself from another issue but i think there is a black screen of death issue with some of the g4s
Try to boot download mode and re flash stock kdz with Lg up tool
You will loose all data though.
Good luck on help here noones helped me at all .
The g4 is just not a good device or user friendly
Sent from my LGMS631 using XDA Free mobile app
Black screen of death here too
Yesterday, I was using Chrome, site loading, screen just went black. I had about 1/2 battery at the time. I figured maybe the battery was just reporting wrong. When I got home, swapped batteries, same issue. I've been able to get into recovery and attempt a factory reset a couple of times (after many frustrating attempts.) The phone seems to only be able to be powered on for about 30 seconds before it goes black again. I'm going to attempt to fix with download mode now. If anyone else has solved a similar issue, any tips would be appreciated.
Hardware appears to be at fault!
Check this out, people!
http://www.androidauthority.com/lg-admits-g4-bootloop-problem-hardware-fault-669603/
Spread the word. Sounds like this is our problem. Apparently affecting mostly models with serial numbers starting 505xxxxx... which is what mine is. Called LG and they issued an RA# and shipping label to send it to them for service. I'm a little concerned since I didn't buy mine through a carrier, but this seems more like something of a soft recall than strictly a warranty issue, so I'm hoping they fix it no questions asked. I'll keep you guys posted on the progress.
Same thing happened to me today. My phone randomly shut off and it won't boot. Its stuck at the Android logo. I wasn't messing around with it. Just normal use (Snapchat, youtube). I tried booting into recovery but it just goes back to the android screen LG logo and keeps looping. I at least want to wipe the phone before I send it (personal info).
Same here. Mine has serial number starting 505, was purchased back at end of 5/2015 with not problems until this. I filled out the warranty repair form on LGs website and they sent me an RMA with label to get it fixed. I sent it in, they sent it back, and the only thing I see is on one sheet they printed out and included in the package said 'replaced board'. However, when I started up the phone it looked like new initialization with xx of yy apps initializing and then it began bootlooping with the LG splash screen. So frustrating!
So, this time I contacted t-mobile via their online chat, and did a warranty exchange through them. They will send me a replacement LG G4 next day ups air and I will send them the defective one for them to claim warranty themselves. We'll see where this goes. I might just take the replacement unit and do a tmobile jump exchange to another device. I wanted to wait for the new line of HTC nexus phones that are rumored for this year (and was loving the LG 4 until it died), but I might need to just jump twice this year and go for something like the new Samsung S7 of new LG G5 now and then again switch to HTC nexus once that comes out.
Sent mine to LG, and they fixed under warranty with no questions asked. Got it back within a week. All good now.
Tab s2 8.
Was using practically fully charged tablet one minute, went to use again and screen black.
Back and task switch buttons still light up when press power or home. Plus volume up/down makes the louder/quieter beeps.
Power and volume down gives me the quickest flash of the samsung and android boot logos and then screen black again. Makes the email received notifications you get when restarting the tablet.
Is basically on but just no screen. But screen still functional enough to briefly show boot logos.
Any thoughts?
Update. After about 30 mins of faffing, magically returns to life. Any thoughts on common issues that might have caused? Indicator of something about to go wrong for good?
Put down gently today and the right side of the screen displaying flickering dark/black stripes. Left side of screen perfectly fine. Touch still works over the whole display. Any ideas? Internal cable come loose? Or something more terminal? How easy to check/fix?
Xdaforumposter said:
Tab s2 8.
Was using practically fully charged tablet one minute, went to use again and screen black.
Back and task switch buttons still light up when press power or home. Plus volume up/down makes the louder/quieter beeps.
Power and volume down gives me the quickest flash of the samsung and android boot logos and then screen black again. Makes the email received notifications you get when restarting the tablet.
Is basically on but just no screen. But screen still functional enough to briefly show boot logos.
Any thoughts?
Update. After about 30 mins of faffing, magically returns to life. Any thoughts on common issues that might have caused? Indicator of something about to go wrong for good?
Click to expand...
Click to collapse