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I remember back when I had the note 3 (on ATT if that matters), most of the people on XDA would try their hardest not to trip knox, but now that I'm on the note 4, I don't see any posts about it or anything like that. Why is that?
Cause I heard the chainfire auto root trips knox, which is why I'm asking.
pham818 said:
I remember back when I had the note 3 (on ATT if that matters), most of the people on XDA would try their hardest not to trip knox, but now that I'm on the note 4, I don't see any posts about it or anything like that. Why is that?
Cause I heard the chainfire auto root trips knox!
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Click to collapse
Probably because there isn't a way to root without tripping it, so people are just accepting.
pham818 said:
I remember back when I had the note 3 (on ATT if that matters), most of the people on XDA would try their hardest not to trip knox, but now that I'm on the note 4, I don't see any posts about it or anything like that. Why is that?
Cause I heard the chainfire auto root trips knox, which is why I'm asking.
Click to expand...
Click to collapse
Most people could care less about KNOX they just care to have Samsung service center fix their phones if something were to break they want to get a new phone or have samy fix it they don't want to run the risk of it being returned dud to tripping KNOX. Most people are willing to take a chance on tripping it because they know what to do with root noobs tend to wait for the safe method
Since Knox was introduce I have returned 6 Knox tripped phones without any mention to Knox being tripped by T-Mobile or Assurant. I have never dealt with Samsung directly though, nor do I ever think I will. I use to worry, but as time has passed with no repercussions for tripping Knox, I no longer even think about it.
I deal with tmobile I usually unroot return to stock and send back never a problem.Knox can go to hell for all I care
Your Warranty is Not Void: http://youtu.be/9YcIHaajda8
Note 4 T-Mobile
Hey when I turned in my g3 it was still rooted and running a custom ROM . when I turned in my note 3 it was still rooted and still running a custom ROM
T-Mobile do sent care as long as its in full working condition
CheesyNutz said:
Hey when I turned in my g3 it was still rooted and running a custom ROM . when I turned in my note 3 it was still rooted and still running a custom ROM
T-Mobile do sent care as long as its in full working condition
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but you have to have tmobile premium handset protection or jump program for tmobile right ? or else you'll have to stuck with samsung warranty service
The people have spoken trip your KNOX already what's the worst that can happen you take it to your carrier and they give you a brand new/refurbished one or fix your phone. I have always rooted don't really know what KNOX is and I don't own a business so I don't care. I will continue to root my devices and enjoy the darkside :angel: with my XDA family
I never gave 2 craps about knox. I need root.
Sent from my SM-N910T using XDA Free mobile app
Uniquebarbee said:
The people have spoken trip your KNOX already what's the worst that can happen you take it to your carrier and they give you a brand new/refurbished one or fix your phone. I have always rooted don't really know what KNOX is and I don't own a business so I don't care. I will continue to root my devices and enjoy the darkside :angel: with my XDA family
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yeah i was just wondering. just rooted my phone a few hours ago!
Colnart said:
but you have to have tmobile premium handset protection or jump program for tmobile right ? or else you'll have to stuck with samsung warranty service
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Click to collapse
Yea i have jump but I have a buddy that doesn't and turned in his note 3 rooted and Knox tripped no worries they took it
pham818 said:
I remember back when I had the note 3 (on ATT if that matters), most of the people on XDA would try their hardest not to trip knox, but now that I'm on the note 4, I don't see any posts about it or anything like that. Why is that?
Cause I heard the chainfire auto root trips knox, which is why I'm asking.
Click to expand...
Click to collapse
Most people with the Tmobile Note 4 have handset protection and tripping knox dont affect that at all . Long story short TMOBILE DEOSNT CARE . 99% of the time you dont have to send a phone to Samsung for warranty repair Tmo will just swap it out . I have had multiple phones with tripped warranties that were exchanged by Tmo and the Rep says they just reflash them anyway . The $8 a month it costs for handset protection is well worth it especially if you want to toy around with your device .
Colnart said:
but you have to have tmobile premium handset protection or jump program for tmobile right ? or else you'll have to stuck with samsung warranty service
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Click to collapse
Correct
randpost said:
Since Knox was introduce I have returned 6 Knox tripped phones without any mention to Knox being tripped by T-Mobile or Assurant. I have never dealt with Samsung directly though, nor do I ever think I will. I use to worry, but as time has passed with no repercussions for tripping Knox, I no longer even think about it.
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ya.. thats how i look at it .. now my outlook would be different if i had to deal with sammy directly :angel:
Colnart said:
but you have to have tmobile premium handset protection or jump program for tmobile right ? or else you'll have to stuck with samsung warranty service
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Click to collapse
raw2000j said:
Correct
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Not true, at least technically. Even if you don't have handset protection or jump program, if your phone is still under warranty you can utilize T-Mobile replacement phone program where tmobile will send you a replacement phone first, then you send your phone to tmobile. Tmobile will send the phone back to the manufacturer for you. Tmobile will also check if the phone is defective and eligible for the warranty. If it is, then your replacement phone will be free minus $20 service charge. If it's not, then you will be charged for the replacement phone.
9/10 you will run into someone that checks for knox/root/any kind of tampering when you return a phone.
Knox is only affected when you return it to a Samsung Service center. They check for that, and if it is flagged they will return your device. Going into a T-Mobile store they don't know anything about knox let alone root.
Colnart said:
but you have to have tmobile premium handset protection or jump program for tmobile right ? or else you'll have to stuck with samsung warranty service
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Click to collapse
Nope. I returned a Knox-tripped Note 3 to T-Mobile with their standard warranty (had to pay $20) and had no problems. They really do not care about Knox at all.
You will only have a problem if you personally send the phone directly to Samsung for repair.
What about reselling your phone later? Aren't most users (not us) weary of buying rooted or Knox tripped phones? This is one reason I try not to trip my phone as I feel I will get more buyers interested if my phone was stock.
Sent from my SM-N910T using Tapatalk
raw2000j said:
I deal with tmobile I usually unroot return to stock and send back never a problem.Knox can go to hell for all I care
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Click to collapse
Agreed. That's what I love about T-Mobile. Or one of the things. With JUMP! program I can upgrade to the newest device and have insurance included. No problems yet.
So, while I'm still unsure whether to root my Note 4 or not, I would like to discuss about your experiences with warranty centers and whether they care about knox counter or ROM that is running. I live in Europe and as far as rooting is concerned, it looks like we have better laws than people in the other continents. If you, by any chance, already had your phone sent for warranty, can share your experience here and whether your phone was accepted for repairing?
Sent my note4 back to samsung.Rooted and knox status 0x1.No problem at all phone was fixed without any questions.Country:Netherlands.
aartvv said:
Sent my note4 back to samsung.Rooted and knox status 0x1.No problem at all phone was fixed without any questions.Country:Netherlands.
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Wow, I might just root then!
Tauras said:
Wow, I might just root then!
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Be careful dude. Aartvv comes from Netherland, country where a lot of things is allowed
cornelito said:
Be careful dude. Aartvv comes from Netherland, country where a lot of things is allowed
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Click to collapse
I think I'll try to root. Not sure if repair centers are experienced enough to know about knox counter. I can always just flash the stock rom and just ignore the 0x1. I'll see what others say.
EUROPE has the best warranties, no matter what electronic item you buy. USA has the worst, only 1 year, and you have to fight hard sometimes to get warranty honored. I have a N910C and I am in USA atm, I'm SURE this phone is NOT covered by warranty here because it is not an American model. Similar thing happened to my galaxy S3 i9300, I asked Samsung for a screen replacement, and I was willing to pay, but then they refused because it is an international model.
So if you are in Europe, just root away!
xdm9mm said:
EUROPE has the best warranties, no matter what electronic item you buy. USA has the worst, only 1 year, and you have to fight hard sometimes to get warranty honored. I have a N910C and I am in USA atm, I'm SURE this phone is NOT covered by warranty here because it is not an American model. Similar thing happened to my galaxy S3 i9300, I asked Samsung for a screen replacement, and I was willing to pay, but then they refused because it is an international model.
So if you are in Europe, just root away!
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Click to collapse
Sometimes that does matter. I bought a Nokia lumia 1520 and even with proof of purchase they wouldn't cover it because it was a 1520 that wasn't made for the European market. I'd have to send it in to that market to get it fixed. I understand completely. But if it were a European device purchased in Europe, they'd have to fix it. So yes, you can root and have it under warranty unless you actually change the software or hardware to a point that it burns out the phone... Besides that, you're pretty much golden.
I haven't had a need to send in my phone yet, but I did report an issue(pocket wake/pocket dialing because of home button wake) that I as a user could only fix by rooting (I don't plan on rooting) and the service rep told me they'd "reset" the phone once(flash stock firmware, and set counter to 0)
Sony's service really surprised me once.
I had dropped a flashlight right on my e-reader's screen causing a few pixels to rupture, and they fixed it for free even though that kind of damage could only come from mishandling.
Thanks!!! I already rooted my Note 4!!! So good to be back here after the awesome Note II development! And yes, I live in Europe and my phone is from here!
Any news for Germany carriers. .I want to root my note 4 and i am not sure for warranty. .
Regarding Italy I don't have firsthand experience (and knock on wood I won't have to), but from what I'm reading on forums they don't honor the warranty if knox 0x1.
elevul said:
Regarding Italy I don't have firsthand experience (and knock on wood I won't have to), but from what I'm reading on forums they don't honor the warranty if knox 0x1.
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+1 in hungary. I have a hardware issue and they dont repir it because of knox 0x1
cornelito said:
Be careful dude. Aartvv comes from Netherland, country where a lot of things is allowed
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Click to collapse
The service center manger he sent his phone to was very high on weed :angel:
The easiest way would be to use the search function and get all information, that you need.
Why Samsung KNOX trigger bothers us - and should not!
The link redirects you to an older post of mine, where I explain, what KNOX really does and in which way it is important to us.
The shortcut to my answer is, you can give a sh** about Knox. Knox is only interesting for enterprise purposes.
in Mexico, carrier telcel, rooting does not void warranty, they even accept your device without proof of purchase, if it was sold by them
Note 4 housing
Hey guys
Have anyone gone back to try to replace the housing of the phone?
It s a bit scratched up, I understand I would need to pay for it. That is fine. But to do so would warranty or Knox 0x1 come into play and have them rejecting me?
Thank you
They MUST repair your phone here in Holland. Even if it is rooted and flashed with other firmware
i wrote to one of the certified repair centers in my town (Kaunas, Lithuania. Europe) . Asking specificly if i loose the warranty fully or retain any of it (like if it's a software failure i have to pay but if it's hardware i can get off) and they replied that they count the warranty voided under any circumstances if the knox is tripped.
i'll try to write to the samsung reps, see what their stand on this is. maby if i tripped knox and carried the phone to the service they would take it as long as i don't run in screaming that my knox is 0x1......
wiebenik said:
They MUST repair your phone here in Holland. Even if it is rooted and flashed with other firmware
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I wonder if it's the same in Belgium.
In the UK, no dice.
I contacted the carphone warehouse after my wifi refused to connect and when it did connect, would drop out within a few minutes. the list of wifi networks would just show disabled.
I took it to the carphone warehouse in newcastle, was able to reproduce the problem with their in store wifi.. I booked it in for repair. They sent it off for repair I think since it took 10 days.
When I went back, He told me that the device had been rooted in the past, gave me the phone back with "user error" on the receipt. So if you trip the warranty knox counter, they wont touch it.
Phone sold for spares.
Last time I owned a Samsung, I had vzw as my carrier. I swore to never own a Samsung again.
However after reading these posts, am I right to assume that tmobile doesn't lock the bootloader or that it's easier to unlock? I've seen several posts on root too?
Sorry for the questions, I just know all the horror stories about the S5 and vzw.
I've had T-Mobile for the longest time. At this time they have yet to lock our bootloaders. As for the unlocking of the phone, we have been having issues even with people buying the phone outright. T-Mobile wants you to be a customer for at least 40 days before unlocking the device, if I'm not mistaken. As for turning in a rooted phone or a device with custom software on it. They don't care as long as the device is not physically damaged. When I upgraded from my s4 to my s5 I had cm installed. I booted up the phone right in front of the rep and he said "whoa that's cool" after he saw the custom boot animation and took my phone and gave me my s5. If you have insurance on your phone you can send in the bricked phone and get one in return. Of course after paying the nearly 200 dollar deductible. I've never had to return a phone for being defective. But from what I have read about other people's experiences. Is that T-Mobile reps don't even check or care to check to see if Knox has been tripped. Hopefully this answers some of your questions.
Sent from my SM-G920T using Tapatalk
MacTheRipperr said:
I've had T-Mobile for the longest time. At this time they have yet to lock our bootloaders. As for the unlocking of the phone, we have been having issues even with people buying the phone outright. T-Mobile wants you to be a customer for at least 40 days before unlocking the device, if I'm not mistaken. As for turning in a rooted phone or a device with custom software on it. They don't care as long as the device is not physically damaged. When I upgraded from my s4 to my s5 I had cm installed. I booted up the phone right in front of the rep and he said "whoa that's cool" after he saw the custom boot animation and took my phone and gave me my s5. If you have insurance on your phone you can send in the bricked phone and get one in return. Of course after paying the nearly 200 dollar deductible. I've never had to return a phone for being defective. But from what I have read about other people's experiences. Is that T-Mobile reps don't even check or care to check to see if Knox has been tripped. Hopefully this answers some of your questions.
Sent from my SM-G920T using Tapatalk
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Click to collapse
Thanks for the response. So as of right now, the bootloader is still locked and since it's a Samsung, chances are, it will stay that way. But there is root already available for the S6?
My last few Tmobile phones have been the Nexus 5, M9, and LG G3, so all of them I have been able to unlock the bootloader. But I am seriously considering the S6 as my next phone.
Thanks
Easiest way to root the S6 is using Ping Pong root. This apk does not trip the Knox counter. Thus not voiding tour warranty, however if you install a custom recovery this will trip the Knox counter. Search for Ping Ping root in the S6 forums.
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grneyez said:
Easiest way to root the S6 is using Ping Pong root. This apk does not trip the Knox counter. Thus not voiding tour warranty, however if you install a custom recovery this will trip the Knox counter. Search for Ping Ping root in the S6 forums.
Sent from my SM-G925T using Tapatalk
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Click to collapse
This is great info... Thanks !!!
Your very welcome.
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Today my hardware buttons on my S8 stopped working completely. I called Tmobile and there solution was for me to go to Samsung at Best buy and flash the OS system. When I expressed that this would not probably work as I just did a fresh reset they reluctantly offered a warranty exchange. I believe that either Samsung or Tmobile are now trying to get away from warranty replacements which cause me to ask why have insurance. Also apparently Tmobile has changed its JOD program again and will not allow you to jump to the same device anymore regardless of color.
Anyone else have this issue?
??? So fif you buy the phone through tmobile directly or through best buy? If through tmobile they shouldnt have tomd ypu to go to bestbuy . You had a defective phone and they need tonhonor the warranty replacement. Additionally theres no reason you should worry aboutusing a Jump in a situation like this
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chavist said:
Today my hardware buttons on my S8 stopped working completely. I called Tmobile and there solution was for me to go to Samsung at Best buy and flash the OS system. When I expressed that this would not probably work as I just did a fresh reset they reluctantly offered a warranty exchange. I believe that either Samsung or Tmobile are now trying to get away from warranty replacements which cause me to ask why have insurance. Also apparently Tmobile has changed its JOD program again and will not allow you to jump to the same device anymore regardless of color.
Anyone else have this issue?
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Click to collapse
I have never had that. When ever I called or went to T-Mobile store with a hardware failure, they had the option for exchange, but for a refurbished device. You might as well go to best buy and see what they say, but in any case you have the right to go through T-Mobile if device is under warranty and was purchased through them.
Can’t buy a T-Mobile branded phone at Best Buy. It’s the only carrier they won’t work with, nor sell. I was never clear why.....
flyingmedic said:
Can’t buy a T-Mobile branded phone at Best Buy. It’s the only carrier they won’t work with, nor sell. I was never clear why.....
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They had T-Mobile phones in the store, but some years ago Best Buy stopped selling them.
Charkatak said:
They had T-Mobile phones in the store, but some years ago Best Buy stopped selling them.
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Click to collapse
Well yea.....I was talking about now....lol. I don’t have the vaguest clue as to why either.....
flyingmedic said:
Well yea.....I was talking about now....lol. I don’t have the vaguest clue as to why either.....
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I don't remember, but I think at the time(~2011?) when T-Mobile phones were offered in Best Buy stores, the carrier didn't sell iPhone yet and possibility that T-Mobile phones/services were not selling well compared to other carriers. That could be the reason Best Buy and/or T-Mobile decided not to anymore.
A customer of mine has a Samsung Note 8 from Sprint that has a screen lock. Apparently, the customer has never had a password or security of any type (fingerprint, pattern, etc) on the device, and they have no idea how it got on there. I had them call Samsung/Google/etc to try and resolve the issue, with no success. All the customer cares about is retrieving contacts off the phone because they are extremely important for their job. Normally, this would be easy using things like FindMyPhone, but they also do not have a Google or Samsung account on their device (According to Samsung customer care hotline). Supposedly the Sprint employee my customer purchased this device from didn't set up the device and my customer didn't know one was necessary. The phone also has stock software AFAIK, meaning USB debugging is likely not enabled.
Basically, I am trying to see if there is a way for me to root the device, or at least get the contacts off so I can move them over to a new phone. I'm just asking for any advice for how I might go about resolving this issue.
Thanks for reading.
Gimrudd said:
A customer of mine has a Samsung Note 8 from Sprint that has a screen lock. Apparently, the customer has never had a password or security of any type (fingerprint, pattern, etc) on the device, and they have no idea how it got on there. I had them call Samsung/Google/etc to try and resolve the issue, with no success. All the customer cares about is retrieving contacts off the phone because they are extremely important for their job. Normally, this would be easy using things like FindMyPhone, but they also do not have a Google or Samsung account on their device (According to Samsung customer care hotline). Supposedly the Sprint employee my customer purchased this device from didn't set up the device and my customer didn't know one was necessary. The phone also has stock software AFAIK, meaning USB debugging is likely not enabled.
Basically, I am trying to see if there is a way for me to root the device, or at least get the contacts off so I can move them over to a new phone. I'm just asking for any advice for how I might go about resolving this issue.
Thanks for reading.
Click to expand...
Click to collapse
I'm more interested in knowing how a phone ends up with a screen lock all by itself! I'm also interested in knowing how it was able to make itself a screen lock without a Google account since from my understanding the phone requires a Google account in order to get a new password for the phone in case it's ever forgotten.. Something just doesn't seem right with this!
MrMike2182 said:
I'm more interested in knowing how a phone ends up with a screen lock all by itself! I'm also interested in knowing how it was able to make itself a screen lock without a Google account since from my understanding the phone requires a Google account in order to get a new password for the phone in case it's ever forgotten.. Something just doesn't seem right with this!
Click to expand...
Click to collapse
Yeah, It doesn't add up for me either. I am unable to check and verify any of it though. The customer did call Samsung support in front of me and they said there is no accounts linked to her phone. How they are able to determine that, I'm not sure.
[emoji848][emoji848][emoji848] so the phone was in use but now all of a sudden its locked. I have heard of places like Rent a Center locking a device if the bill has not been paid. Not possible for a device to lock itself. Or could the original owner remotely lock the device...let's say if it were stollen. Your customer, are you with a cell provider?
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butchieboy said:
[emoji848][emoji848][emoji848] so the phone was in use but now all of a sudden its locked. I have heard of places like Rent a Center locking a device if the bill has not been paid. Not possible for a device to lock itself. Or could the original owner remotely lock the device...let's say if it were stollen. Your customer, are you with a cell provider?
Sent from my SM-N960U using Tapatalk
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Click to collapse
Lol, something definitely not right about this! ?
butchieboy said:
[emoji848][emoji848][emoji848] so the phone was in use but now all of a sudden its locked. I have heard of places like Rent a Center locking a device if the bill has not been paid. Not possible for a device to lock itself. Or could the original owner remotely lock the device...let's say if it were stollen. Your customer, are you with a cell provider?
Sent from my SM-N960U using Tapatalk
Click to expand...
Click to collapse
The phone provider is Sprint. The phone isn't sim locked or anything, it has a password on it. The customer updated me today saying they had just finished paying off the device earlier today. So it's likely not on the providers end. I'm basically trying to retrieve the information whether this means unlocking the device somehow or rooting it, I don't care. Customer just needs the information off of it.
Gimrudd said:
The phone provider is Sprint. The phone isn't sim locked or anything, it has a password on it. The customer updated me today saying they had just finished paying off the device earlier today. So it's likely not on the providers end. I'm basically trying to retrieve the information whether this means unlocking the device somehow or rooting it, I don't care. Customer just needs the information off of it.
Click to expand...
Click to collapse
Well without knowing how or who set the password there's really nothing any of us can do because you said the customer doesn't have a Google account so now there's no way to change the password and even if you tried to flash an update or something else it's still going to ask for that password upon boot up and you can't get root access that easily on the sprint version of the Note 8. Hate to say it but your customers screwed and should take this as a lesson and learn to setup their phone correctly I.E a Samsung account and Google account you don't put important data on a unsecured phone and not bother to set it up correctly that's just ASKING for it!
I'm still a bit confused. The customer didnt setup the lock? Then how on earth did it just "lock"?
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butchieboy said:
I'm still a bit confused. The customer didnt setup the lock? Then how on earth did it just "lock"?
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Click to collapse
That's why I said I was more interested in knowing how it got locked, lol.
Lol....ohhhhh[emoji109]
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butchieboy said:
I'm still a bit confused. The customer didnt setup the lock? Then how on earth did it just "lock"?
Sent from my SM-N960U using Tapatalk
Click to expand...
Click to collapse
Yes, I'm just as confused as you all on the random pass code that appeared on their device. Customer has no idea how it got on there, the phone says its 3 numbers and a letter. Customer said it just "appeared" one day. Not entirely sure how something like that could happen. My guess is someone put it on there without their knowledge while the phone was left unattended.
MrMike2182 said:
Well without knowing how or who set the password there's really nothing any of us can do because you said the customer doesn't have a Google account so now there's no way to change the password and even if you tried to flash an update or something else it's still going to ask for that password upon boot up and you can't get root access that easily on the sprint version of the Note 8. Hate to say it but your customers screwed and should take this as a lesson and learn to setup their phone correctly I.E a Samsung account and Google account you don't put important data on a unsecured phone and not bother to set it up correctly that's just ASKING for it!
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Click to collapse
Yes, this is what I figured. Thanks for your answer, if you think of anything that might be worth trying please let me know.
I'm not sure flashing stock firmware with Odin will help. It might still ask for previous password once it boots
SM-N950U Extreme Syndicate Root